What does a food and beverage manager do?
A food and beverage manager is an individual responsible for ensuring that quality food and drinks are being served at a restaurant or hotel. Food and beverage managers are required to be excellent with customers and should have great management skills to meet the organization's labor and financial goals. They create food and drink menus and guarantee customers that they comply with their food and safety regulations. They are also required to negotiate with suppliers to arrange the delivery of food and beverage products.
Food and beverage manager responsibilities
Here are examples of responsibilities from real food and beverage manager resumes:
- Schedule, plan, organize and manage events.- Assist with staff scheduling and bartending service.
- Manage a small team of people in the caf /gift shop area to improve sales and minimize costs.
- Manage daily operations of restaurant, in-room dining, lounge, pool, cater events and all bar venues.
- Manage all FOH positions, including scheduling, developing and coaching employees, motivating the team and continuing to drive sales.
- Coordinate weekly schedules and manage payroll processing functions including monitoring meal break compliance, labor productivity and attendance.
- Manage subordinate managers and supervisors, manage various personnel functions including payroll, hiring, disciplinary actions, grievances and promotions.
- Close out checks and waiter tip out.
- Train and implement user procedures on LAN micros systems.
- Monitor all issues relate to point of sales and micros systems.
- Input data into Delphi, set up BEO, and billing.
- Provide appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools etc.
- Demonstrate strong technical acumen as POS specialist charge with computer operations, troubleshooting, system upgrades, and maintenance.
- Ensure the team act upon all up selling opportunities within the restaurant, lounge and bars through encouragement and incentives.
- Assist department heads in supervision and execution of daily operating activities in the banquet, in-room dining, and restaurant outlets.
- Participate in pre-event meetings with clients to review BEOs, clarify all details, and inquire about any potential special requests.
Food and beverage manager skills and personality traits
We calculated that 10% of Food And Beverage Managers are proficient in Customer Service, Wine, and POS. They’re also known for soft skills such as Business skills, Communication skills, and Customer-service skills.
We break down the percentage of Food And Beverage Managers that have these skills listed on their resume here:
- Customer Service, 10%
Leveraged superior business leadership ability to motivate team members to unsurpassed levels of performance, quality, and customer service.
- Wine, 6%
Monitored hotel occupancy and banquet business when placing orders and utilized obsolete wine inventory for wine pairings and guest amenities.
- POS, 6%
Remodeled concession stands and implemented POS and perpetual inventory systems with software.
- Guest Satisfaction, 5%
Monitored overall performance to ensure adherence to service standards, sanitation standards and productivity standards that ensures exceptional guest satisfaction.
- Food Service, 4%
Performed all management responsibilities relating to employees, budgeting and daily operation of food service outlets.
- Guest Service, 4%
Handled all guest service issues by formulating solutions and resolving them immediately and professionally.
"customer service," "wine," and "pos" are among the most common skills that food and beverage managers use at work. You can find even more food and beverage manager responsibilities below, including:
Business skills. The most essential soft skill for a food and beverage manager to carry out their responsibilities is business skills. This skill is important for the role because "food service managers must understand all aspects of the restaurant business, including how to budget for supplies, comply with regulations, and manage workers." Additionally, a food and beverage manager resume shows how their duties depend on business skills: "worked directly with sales department creating beo weddings and special event packages and catering business service needs. "
Communication skills. Many food and beverage manager duties rely on communication skills. "food service managers must give clear orders to staff and be able to convey information effectively to employees and customers.," so a food and beverage manager will need this skill often in their role. This resume example is just one of many ways food and beverage manager responsibilities rely on communication skills: "maintain cleanliness of area, a professional appearance, a sense of urgency, and effective communication. "
Customer-service skills. This is an important skill for food and beverage managers to perform their duties. For an example of how food and beverage manager responsibilities depend on this skill, consider that "food service managers must be courteous and attentive when dealing with patrons." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a food and beverage manager: "assist guests with their reservations for all restaurants, bars and special events. ".
Leadership skills. A commonly-found skill in food and beverage manager job descriptions, "leadership skills" is essential to what food and beverage managers do. Food and beverage manager responsibilities rely on this skill because "managers must establish good relationships with staff to maintain a productive work environment." You can also see how food and beverage manager duties rely on leadership skills in this resume example: "served as the culinary representative to the senior leadership team. "
Organizational skills. While "organizational skills" is last on this skills list, don't underestimate its importance to food and beverage manager responsibilities. Much of what a food and beverage manager does relies on this skill, seeing as "managers have many different responsibilities, including scheduling and overseeing staff, budgeting, and maintaining financial records." Here is a resume example of how this skill is used in the everyday duties of food and beverage managers: "handled high volume service and long hours by displaying excellent organizational skills. "
The three companies that hire the most food and beverage managers are:
- Marriott International114 food and beverage managers jobs
- Oracle95 food and beverage managers jobs
- Wawa77 food and beverage managers jobs
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Compare different food and beverage managers
Food and beverage manager vs. Shift manager
Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.
There are some key differences in the responsibilities of each position. For example, food and beverage manager responsibilities require skills like "wine," "guest satisfaction," "guest service," and "payroll." Meanwhile a typical shift manager has skills in areas such as "management," "leadership," "help support," and "excellent interpersonal." This difference in skills reveals the differences in what each career does.
Shift managers really shine in the retail industry with an average salary of $31,448. Comparatively, food and beverage managers tend to make the most money in the government industry with an average salary of $56,929.On average, shift managers reach similar levels of education than food and beverage managers. Shift managers are 1.7% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Food and beverage manager vs. Kitchen manager
A kitchen manager is responsible for supervising overall kitchen operations duties, checking food storage, and distributing appropriate kitchen staff tasks. Kitchen managers' jobs also include monitoring food preparation, ensuring that all orders and serving portions are correct, organizing menu prices, researching current market trends of the food industry, and maintaining the highest sanitation procedures. Kitchen managers should also assist guests with their inquiries, manage concerns, and handle complaints. They should have excellent communication and leadership skills to lead the kitchen staff in providing the best customer experience.
Each career also uses different skills, according to real food and beverage manager resumes. While food and beverage manager responsibilities can utilize skills like "wine," "guest service," "payroll," and "excellent time management," kitchen managers use skills like "kitchen equipment," "fifo," "food waste," and "food safety."
Kitchen managers earn a lower average salary than food and beverage managers. But kitchen managers earn the highest pay in the hospitality industry, with an average salary of $48,707. Additionally, food and beverage managers earn the highest salaries in the government with average pay of $56,929 annually.In general, kitchen managers achieve similar levels of education than food and beverage managers. They're 2.0% less likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Food and beverage manager vs. Assistant restaurant manager
An assistant restaurant manager's role is to perform managerial support tasks and oversee restaurant operations, ensuring efficiency in workflow and customer satisfaction. Their responsibilities revolve around maintaining records of all invoices and contracts, delegating tasks, monitoring the inventory of supplies, liaising with suppliers and vendors, and addressing issues and concerns. There are also instances when one must attend to customers' needs, prepare schedules, perform regular workforce inspection, and report to the manager. Furthermore, it is essential to implement all the company's health regulations and policies, all to maintain a safe and healthy environment for everyone.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a food and beverage manager is likely to be skilled in "payroll," "banquet events," "professional work," and "beverage operations," while a typical assistant restaurant manager is skilled in "work ethic," "food safety," "math," and "staff scheduling."
Assistant restaurant managers earn the best pay in the hospitality industry, where they command an average salary of $43,632. Food and beverage managers earn the highest pay from the government industry, with an average salary of $56,929.Most assistant restaurant managers achieve a similar degree level compared to food and beverage managers. For example, they're 0.5% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Food and beverage manager vs. Restaurant/bar manager
Types of food and beverage manager
Updated January 8, 2025
