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Food and beverage supervisor skills for your resume and career

Updated January 8, 2025
3 min read
Food and beverage supervisor example skills
Below we've compiled a list of the most critical food and beverage supervisor skills. We ranked the top skills for food and beverage supervisors based on the percentage of resumes they appeared on. For example, 11.3% of food and beverage supervisor resumes contained cleanliness as a skill. Continue reading to find out what skills a food and beverage supervisor needs to be successful in the workplace.

15 food and beverage supervisor skills for your resume and career

1. Cleanliness

Here's how food and beverage supervisors use cleanliness:
  • Monitored and maintained cleanliness, sanitation and organization of assigned work areas in accordance to health department and company standards.
  • Adhered to and supervised team members as to company and state health and cleanliness laws and policies.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how food and beverage supervisors use customer service:
  • Communicate with all departments to ensure customer service needs are met and maintain profitability of outlets to support overall hotel operation.
  • Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service.

3. Guest Service

Here's how food and beverage supervisors use guest service:
  • Created innovative processes for guest service satisfaction that resulted in increased ratings on guest satisfaction surveys.
  • Orchestrated scheduling of servers, bartenders, and everyday department operations emphasizing on consistent guest service.

4. Guest Satisfaction

Here's how food and beverage supervisors use guest satisfaction:
  • Supervised and monitored product quality and guest satisfaction in Food and Beverage department.
  • Negotiated sensitive guest complaints quickly and efficiently to ensure guest satisfaction and loyalty.

5. Wine

Here's how food and beverage supervisors use wine:
  • Position required developing numerous projects, such as, but not limited to comprehensive employee incentive and wine training programs.
  • Established wine, liquor, and beer pricing strategy based on comparison research analysis resulting in competitive market pricing.

6. Food Handling

Here's how food and beverage supervisors use food handling:
  • Enforce sanitary practices for food handling, Daily Restaurants Inspections, and maintenance of kitchen area.
  • Trained server staff on proper use of equipment, food handling, and portion sizing.

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7. Culinary

Here's how food and beverage supervisors use culinary:
  • Examined food and beverage quality and presentation and provided corrective training where necessary, involving the culinary management team when needed.
  • Introduce new foods, with culinary demo's once a month for staff, guest, and their families.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how food and beverage supervisors use pos:
  • Cash handling and POS system Promoted a positive atmosphere to our students with exceptional food and service.
  • Input and usage of restaurant and catering software including Delphi, Micros, and POS systems.

9. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how food and beverage supervisors use food service:
  • Represented in continuous assessments and monitored food service personnel.
  • Coordinated cross-training to ensure food service efficiency.

10. Excellent Guest

Here's how food and beverage supervisors use excellent guest:
  • Worked directly with Supervisory Team to ensure an excellent guest experience and high standards for food quality to maximize financial profits.
  • Enforced brand standards and developed additional service standards to ensure excellent guest satisfaction with restaurant, bar and banquet associates.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how food and beverage supervisors use payroll:
  • Conducted daily inventory and payroll review.
  • Managed payroll and monitored yearly budget.

12. Beverage Outlets

Here's how food and beverage supervisors use beverage outlets:
  • Prepared, assigned and delegated responsibility and authority of operations of all food and beverage outlets to achieve profitable results.
  • Assisted department head to manage three food and beverage outlets, accommodated up 250 guests per meal period (restaurant).

13. Guest Complaints

Here's how food and beverage supervisors use guest complaints:
  • Investigated and analyzed guest complaints to develop and deliver positive resolutions.
  • Stocked and maintained bar and drink machines for casino and handled guest complaints.

14. BARS

Here's how food and beverage supervisors use bars:
  • Supervised 250 employees, two full service restaurants, two food outlets, one coffee shop and ten bars.
  • Supervised all employees in every aspect of the Food and Beverage Department, including 6 restaurants and 5 bars.

15. Cash Handling

Here's how food and beverage supervisors use cash handling:
  • Supervised cashiers and continued to utilize cash handling skills developed prior to receiving a promotion
  • Included among my other duties are assigning special cleaning tasks, performing various audits including food safety and cash handling.
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List of food and beverage supervisor skills to add to your resume

Food and beverage supervisor skills

The most important skills for a food and beverage supervisor resume and required skills for a food and beverage supervisor to have include:

  • Cleanliness
  • Customer Service
  • Guest Service
  • Guest Satisfaction
  • Wine
  • Food Handling
  • Culinary
  • POS
  • Food Service
  • Excellent Guest
  • Payroll
  • Beverage Outlets
  • Guest Complaints
  • BARS
  • Cash Handling
  • Exceptional Guest
  • Room Service
  • Safety Procedures
  • Food Quality
  • Fine Dining
  • Banquet Events
  • Quality Service
  • Food Safety
  • Bartenders
  • Customer Satisfaction
  • Beverage Operations
  • In-Room
  • Basic Math
  • Product Quality
  • Food Preparation
  • Quality Standards
  • Beverage Management
  • Labor Costs
  • Inventory Control
  • Safety Regulations
  • Bartending
  • Customer Complaints
  • Guest Relations
  • Alcoholic Beverages
  • Restaurant Operations
  • Casino Floor
  • Micros
  • Marriott
  • Front Desk
  • BEO
  • Cost Control
  • Guest Issues
  • Quality Guest

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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