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Food & beverage assistant manager skills for your resume and career

Updated January 8, 2025
3 min read
Food & beverage assistant manager example skills
Below we've compiled a list of the most critical food & beverage assistant manager skills. We ranked the top skills for food & beverage assistant managers based on the percentage of resumes they appeared on. For example, 11.6% of food & beverage assistant manager resumes contained wine as a skill. Continue reading to find out what skills a food & beverage assistant manager needs to be successful in the workplace.

15 food & beverage assistant manager skills for your resume and career

1. Wine

Here's how food & beverage assistant managers use wine:
  • Advance wine profitability by positioning excess inventory into a reduced price wine.
  • Greet, seat, take orders, and assist guests with food and wine selection; Check customer satisfaction during service.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how food & beverage assistant managers use customer service:
  • Assisted and coordinated the management of culinary standards, menu development, food-service logistics and customer service practices.
  • Created optimal guest experience through ensuring team members were properly trained to provide exceptional customer service.

3. Guest Service

Here's how food & beverage assistant managers use guest service:
  • Improved service quality standards by developing a staff of over 90 employees through cross-training and designing and implementing guest service workshops.
  • Established positive environment and generated exceptional guest service standards to maintain Richie score of 90 percent average in guest satisfaction.

4. Guest Satisfaction

Here's how food & beverage assistant managers use guest satisfaction:
  • Worked closely with Bar, Culinary, Stewarding and In Room Dining Departments to ensure overall food and beverage guest satisfaction.
  • Reduced food, beverage and labor costs by an average of 24% and improved guest satisfaction scores significantly 22%.

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how food & beverage assistant managers use pos:
  • Trained new employees in areas of menu product knowledge, food ingredients and preparation, presentation, and POS Micros Systems.
  • Formatted menu's for outlets and implemented menu items into POS machines, ensuring smooth cooperation between users and software.

6. Room Service

Here's how food & beverage assistant managers use room service:
  • Managed staff of twenty in the restaurant, bar and room services; delegated employee work tasks, scheduled assignments.
  • Purchased adequate quantities of necessary banquet, room service, bar and restaurant items, including office equipment and supplies.

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7. Banquet Events

Here's how food & beverage assistant managers use banquet events:
  • Managed staff of 9-10 employees per shift; gourmet dining room, which included a variety of Banquet events.
  • Executed 10 - 20 personalized banquet events per week, ranging from 10-50 guests, for hotel's restaurant.

8. Fine Dining

Here's how food & beverage assistant managers use fine dining:
  • Prepare and provided food in different atmospheres from grill room to fine dining.
  • Maintain Bar Inventories, Monitor Fine Dining Service/Execution, Banquet and Catering Set-ups.

9. BARS

Here's how food & beverage assistant managers use bars:
  • Supervised food and beverage operation for the restaurant and bars in the club house as well as private functions.
  • Revised the sales of the bars and the restaurants for the day and charted it into Excel.

10. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how food & beverage assistant managers use food service:
  • Supervised front office & food service operations including banquet setup department.
  • Supervised and scheduled staff of floor supervisors, servers, server assistants, hostesses, cashiers, and food service workers.

11. Reservations

Here's how food & beverage assistant managers use reservations:
  • Administered operations including cash transactions, reservations, bar keeping and stock control
  • Scheduled facility reservations and negotiated logistics for banquets and receptions.

12. Culinary

Here's how food & beverage assistant managers use culinary:
  • Worked with sales team and culinary team in order to build streamline optimum results for customer.
  • Maintained an open dialogue with the culinary team by collecting guest feedback and exchanging information.

13. Food Quality

Here's how food & beverage assistant managers use food quality:
  • Supervised up to fifty employees, scheduling, food quality and presentation, overall training of front of house staff.
  • Take appropriate actions to ensure food quality and service standards are met.

14. Cost Control

Cost control is a process in which actual costs are recorded and incorporated into a format that allows comparison with project budgets to regulate and control operating costs within an organization. The goal of cost control is to manage project delivery within the approved budget and reduce expenses to increase profits.

Here's how food & beverage assistant managers use cost control:
  • Implemented cost controls and corrected operational loss.
  • Ordered/managed inventory and implemented cost controls.

15. In-Room

Here's how food & beverage assistant managers use in-room:
  • Assisted in the management of In-Room Dining, restaurant, bar and responsibilities as stewarding supervisor.
  • Interviewed, hired and trained the restaurant and in-room dining staff.
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List of food & beverage assistant manager skills to add to your resume

Food & beverage assistant manager skills

The most important skills for a food & beverage assistant manager resume and required skills for a food & beverage assistant manager to have include:

  • Wine
  • Customer Service
  • Guest Service
  • Guest Satisfaction
  • POS
  • Room Service
  • Banquet Events
  • Fine Dining
  • BARS
  • Food Service
  • Reservations
  • Culinary
  • Food Quality
  • Cost Control
  • In-Room
  • Beverage Outlets
  • Cleanliness
  • Beverage Operations
  • Food Handling
  • Exceptional Guest
  • Labor Costs
  • Beverage Service
  • Customer Satisfaction
  • Quality Standards
  • TIP
  • Cash Handling
  • Beverage Management
  • Food Preparation
  • Quality Service
  • Training Programs
  • Excellent Guest
  • Beverage Cost
  • Menu Planning
  • Inventory Control
  • Guest Complaints
  • Bartenders
  • Inventory Management
  • Front Desk
  • Restaurant Operations
  • Micros
  • AAA
  • B Outlets
  • Disciplinary Actions
  • Beverage Cart
  • Coffee Shop
  • Bartending
  • Beverage Products
  • Customer Complaints
  • Sale System
  • BEO

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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