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Become A Food Runner/Busser

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Working As A Food Runner/Busser

  • Performing for or Working Directly with the Public
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Handling and Moving Objects
  • Training and Teaching Others
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • $18,482

    Average Salary

What Does A Food Runner/Busser Do

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Prepare food and drink orders, such as sandwiches, salads, and coffee
  • Relay customers’ orders to other kitchen staff
  • Serve food and drinks to customers at a counter, at a stand, or in a hotel room
  • Clean assigned work areas, dining tables, or serving counters
  • Replenish and stock service stations, cabinets, and tables
  • Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

The following are examples of types of food and beverage serving and related workers: 

Combined food preparation and serving workers, including fast food, are employed primarily by fast-food restaurants. They take food and beverage orders, prepare or retrieve items when ready, fill cups with beverages, and accept customers’ payments. They also heat food items and make salads and sandwiches.

Counter attendants take orders and serve food over a counter in snack bars, cafeterias, movie theaters, and coffee shops. They fill cups with coffee, soda, and other beverages, and may prepare fountain specialties, such as milkshakes and ice cream sundaes. Counter attendants take carryout orders from diners and wrap or place items in containers. They clean counters, prepare itemized bills, and accept customers’ payments.

Food servers, nonrestaurant, serve food to customers outside of a restaurant environment. Many deliver room service meals in hotels or meals to hospital rooms. Some act as carhops, bringing orders to customers in parked cars.

Dining room and cafeteria attendants and bartender helpers—sometimes collectively referred to as bus staff—help waiters, waitresses, and bartenders by cleaning and setting tables, removing dirty dishes, and keeping serving areas stocked with supplies. They also may help waiters and waitresses by bringing meals out of the kitchen, distributing dishes to diners, filling water glasses, and delivering condiments. Cafeteria attendants stock serving tables with food trays, dishes, and silverware. They sometimes carry trays to dining tables for customers. Bartender helpers keep bar equipment clean and glasses washed. 

Hosts and hostesses greet customers and manage reservation and waiting lists. They may direct customers to coatrooms, restrooms, or a waiting area until their table is ready. Hosts and hostesses assign guests to tables suitable for the size of their group, escort patrons to their seats, and provide menus. They also take reservations over the phone, arrange parties, and help with other customers’ requests.

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How To Become A Food Runner/Busser

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Food Runner/Busser Videos

9 minutes in the life of a busboy

Busser Training

ТОП 10. Работа BUS BOY (Bussers), Food Runner в ресторанах США. (USA,Miami) #2.

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Food Runner/Busser Career Paths

Food Runner/Busser
Barista Specialist
Account Manager
5 Yearsyrs
Barista Office Manager General Manager
Area Manager
7 Yearsyrs
Warehouse Worker Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Prep Cook/Dishwasher Delivery Driver Front Desk Agent
Catering Sales Manager
5 Yearsyrs
Prep Cook Sous Chef
Chef Manager
6 Yearsyrs
Prep Cook Chef General Manager
Chief Executive Officer
9 Yearsyrs
Personal Assistant Massage Therapist Fitness Trainer
Club Manager
5 Yearsyrs
Personal Assistant Assistant Director Director Of Food And Beverage
Clubhouse Manager
5 Yearsyrs
Front Desk Agent Assistant General Manager Kitchen Manager
Dietary Manager
6 Yearsyrs
Front Desk Agent Sales Coordinator Catering Sales Manager
Director Of Catering
7 Yearsyrs
Line Cook, Prep Cook Sous Chef Executive Chef
Director Of Food And Beverage
9 Yearsyrs
Shift Leader Assistant General Manager Restaurant Manager
Food And Beverage Manager
5 Yearsyrs
Delivery Driver Service Technician General Manager
Food Service Director
9 Yearsyrs
Food Runner Driver Instructor
General Manager
7 Yearsyrs
Prep Cook/Dishwasher Home Health Aid Front Desk Agent
Hotel Manager
5 Yearsyrs
Shift Leader General Manager Account Executive
Sales/Marketing
5 Yearsyrs
Food Runner Delivery Driver Service Technician
Service Manager
7 Yearsyrs
Line Cook, Prep Cook Chef General Manager
Territory Manager
7 Yearsyrs
Warehouse Worker Technician Instructor
Training Manager
5 Yearsyrs
Delivery Driver Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as a Food Runner/Busser?

Help others decide if this is a good career for them

Average Length of Employment
Food Server 2.2 years
Waitstaff 2.2 years
Server And Hostess 1.9 years
Server 1.8 years
Food Expeditor 1.8 years
Waiter And Cashier 1.8 years
Server Assistant 1.4 years
Runner 1.4 years
Food Runner 1.3 years
Cashier/Host 1.3 years
Hostess Cashier 1.3 years
Dishwasher/Busser 1.2 years
Busser 1.1 years
Food Runner/Busser 1.0 years
Top Careers Before Food Runner/Busser
Cashier 15.2%
Server 11.8%
Busser 8.6%
Hostess 6.1%
Volunteer 3.9%
Internship 3.8%
Barista 2.7%
Cook 2.4%
Waitress 2.4%
Line Cook 2.1%
Top Careers After Food Runner/Busser
Server 20.8%
Cashier 8.2%
Busser 5.5%
Internship 4.2%
Cook 3.8%
Hostess 3.6%
Waitress 3.1%
Barista 3.1%
Bartender 3.1%
Line Cook 2.6%

Do you work as a Food Runner/Busser?

Food Runner/Busser Demographics

Gender

Male

70.8%

Female

27.5%

Unknown

1.7%
Ethnicity

White

56.7%

Hispanic or Latino

22.3%

Black or African American

10.0%

Asian

7.0%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

64.1%

French

10.5%

German

6.1%

Japanese

3.3%

Italian

2.8%

Portuguese

1.7%

Vietnamese

1.1%

Hindi

1.1%

Russian

1.1%

Filipino

1.1%

Tagalog

1.1%

Polish

1.1%

Arabic

1.1%

Swedish

0.6%

Romanian

0.6%

Mandarin

0.6%

Korean

0.6%

Bulgarian

0.6%

Bosnian

0.6%

Yoruba

0.6%
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Food Runner/Busser Education

Schools

College of Southern Nevada

10.6%

University of Nevada - Las Vegas

7.2%

Temple University

6.5%

Miami Dade College

6.5%

University of Central Florida

5.7%

Palm Beach State College

5.7%

Valencia College

4.9%

San Diego State University

4.9%

Florida State University

4.9%

Palomar College

4.9%

Sierra College

4.6%

Johnson & Wales University

4.2%

Southwestern College

4.2%

Arizona State University

3.8%

Pennsylvania State University

3.8%

Essex County College

3.8%

Florida SouthWestern State College

3.4%

Mesa Community College - Boswell

3.4%

Glendale Community College

3.4%

Indian River State College

3.4%
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Majors

Business

21.2%

Criminal Justice

7.0%

General Studies

5.9%

Psychology

5.9%

Communication

5.5%

Liberal Arts

4.7%

Graphic Design

4.4%

Marketing

4.3%

Kinesiology

4.1%

Nursing

3.9%

Biology

3.9%

English

3.7%

Culinary Arts

3.6%

Computer Science

3.6%

Health Care Administration

3.5%

Hospitality Management

3.3%

Photography

3.1%

Accounting

3.1%

Education

2.7%

Finance

2.7%
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Degrees

Other

40.6%

Bachelors

37.7%

Associate

15.1%

Certificate

3.3%

Masters

1.8%

Diploma

1.0%

License

0.5%

Doctorate

0.1%
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Food Runner/Busser Videos

9 minutes in the life of a busboy

Busser Training

ТОП 10. Работа BUS BOY (Bussers), Food Runner в ресторанах США. (USA,Miami) #2.

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Top Skills for A Food Runner/Busser

  1. Kitchen Equipment
  2. Customer Service
  3. Clean Tables
You can check out examples of real life uses of top skills on resumes here:
  • Provide excellent and friendly customer service while anticipating and maintaining customer needs efficiently.
  • Clean tables, taking plates, utensils and glasses to the kitchen to be washed.
  • Run food, take drink orders, seat people, wash dishes/baskets,
  • Gained familiarity with food safety protocols.
  • Clear dirty table settings and prepare table for resetting.

How Would You Rate Working As a Food Runner/Busser?

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Top Food Runner/Busser Employers

Jobs From Top Food Runner/Busser Employers

Food Runner/Busser Videos

9 minutes in the life of a busboy

Busser Training

ТОП 10. Работа BUS BOY (Bussers), Food Runner в ресторанах США. (USA,Miami) #2.

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