Deal with People
Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.
Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.Education
No formal education is required to become a waiter or waitress.Training
Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.
Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.
Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.Important Qualities
Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.
Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.
Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.
Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.
Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.
|Job Title||Company||Location||Start Date||Salary|
|Dining Room Attendants||Harbour Ridge Yacht and Country Club||FL||Oct 27, 2014||$26,088|
|Dining Room Attendant||Harbour Ridge Yacht and Country Club||Palm City, FL||Oct 20, 2015||$26,088|
|Dining Room Attendants||Harbour Ridge Yacht & Country Club||FL||Oct 21, 2013||$26,088|
|Dining Room Attendant||Maidstone Club||East Hampton, NY||Apr 01, 2015||$25,566|
|Dining Room Attendant||Pelican Bay Foundation, Inc.||Naples, FL||Oct 01, 2015||$25,086|
|Dining Room Attendant||Naples Beach Hotel & Golf, Inc.||FL||Dec 15, 2013||$25,044|
|Dining Room Attendant||Aspen Skiing Company||CO||Jun 01, 2014||$25,044|
|Dining Room Attendant||Aspen Skiing Company||CO||Jul 29, 2014||$25,044|
|Dining Room Attendants||Finch Group Hotel and Resorts Inc.||MA||May 01, 2014||$24,794|
|Dining Room Attendant||New Hop, Inc.||MA||May 15, 2014||$24,794|
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