Deal with People
Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.
Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.Education
No formal education is required to become a waiter or waitress.Training
Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.
Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.
Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.Important Qualities
Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.
Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.
Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.
Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.
Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.
|Job Title||Company||Location||Start Date||Salary|
|Food Servers, Nonrestaurant||Flannery Hardware, Inc.||New York, NY||Jun 21, 2012||$36,962|
|Supervisor of Food & Serving Workers||Derek's Bistro, Inc.||Pasadena, CA||Sep 02, 2010||$33,601|
|Manager of Food Serving Workers||Charmill Corporation||Los Angeles, CA||Jul 25, 2011||$32,307|
|Food Server||E & J Restaurants LLC||Oklahoma City, OK||Feb 26, 2008||$27,131|
|Food Server||Cold Spring Country Club, Inc.||Cold Spring Harbor, NY||May 01, 2015||$24,794|
|Food Server||Fresh Meadow Country Club||Lake Success, NY||Apr 30, 2015||$24,794|
|Food Server||The Seawane Golf and Country Club, Inc.||Hewlett Harbor, NY||Apr 30, 2015||$24,794|
|Food Server||Glen Head Country Club||Glen Head, NY||May 01, 2015||$24,794|
|Food Server||G & M Deli Grocery Store Inc.||New York, NY||Jan 31, 2008||$24,606|
|Food Server||Glen Head Country Club||NY||May 15, 2013||$24,188|
|Food Server||The Seawane Golf and Country Club, Inc.||Hewlett Harbor, NY||Jan 01, 1970||$23,541|
|Food Server||Fresh Meadow Country Club||Lake Success, NY||Jan 01, 1970||$23,541|
|Food Serving Related Workers||Dekoy Management 2005 Inc.||UT||Dec 15, 2014||$23,333|
|Food Server||Fresh Meadow Country Club||NY||Apr 15, 2014||$22,915|
|Supervisor of Food Serving Worker||328, Inc. DBA/ARBY's Roast Beef||CA||Feb 04, 2010||$20,640|
|Food Server||WHI Hotel LLC||Wilsonville, OR||Feb 25, 2016||$20,500|
|Food Server||WHI Hotel LLC||Wilsonville, OR||Feb 03, 2016||$20,500|
|Food Server||WHI Hotel LLC||Wilsonville, OR||Sep 15, 2015||$20,500|
|Food Server, Non Restraunt||Rainbow King Lodge Inc.||Iliamna, AK||Jun 01, 2015||$18,261|
|Food Server||Cotton Bayou Marina Inc.||AL||Nov 07, 2014||$17,990|
|Food Servers||Regency CSP Ventures LP||SD||Apr 15, 2014||$17,760|
|Food Servers, Restaurant||Chief Enterprises||Custer, SD||Apr 30, 2015||$17,740|
|Food Server Worker||Melendez Company Inc.||TX||Jan 01, 2013||$17,510|
|Food Server||Kemper Sports Management, Inc.||Valentine, NE||Apr 01, 2015||$17,343|
|Food Server||Kemper Sports Management, Inc.||NE||Apr 01, 2014||$16,926|
|Combined Food Preperation & Serving (Mobile)||PHD & Me||AZ||Feb 06, 2014||$16,905|
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Server (fine dining), Career Video from drkit.org
Food and Beverage Server - emerit Training and Certification