What does a Food Service/Cashier do?

Foodservice/cashiers are often employed at food restaurants and played various roles. Their duties include recording orders from customers and making sure their payments are collected. They are responsible for managing financial transactions and creating financial reports at the end of the day, making sure that order receipts correlate to the amount of money collected. They could also function as service members, welcoming customers and taking their orders politely, packaging them, and ensures that they are delivered promptly, taking in and resolving customer's queries and complaints. They can also be tasked to stock supplies and may help in cooking if the needs arise.
Food service/cashier responsibilities
Here are examples of responsibilities from real food service/cashier resumes:
- Cashier, serve food, manage calls, drawer counting, heavy lifting, heavy use of POS system and filing.
- Greet guests, take food and drink orders, prepare and assemble food items, maintain the cash drawer and POS system
- Time management while delivering patients orders and providing exceptional customer service in a fast pace environment.
- Order and receive supplies for culinary needs of the fleet.
- Maintain food safety and quality by applying HACCP principles throughout service.
- Load and unload commercial dishwashers.
- Develop culinary displays for customers.
- Prepare salads and sandwiches for hospitalize patients.
- Control temperature preparation board accordance to HACCP regulations.
- Ensure cleanliness standards met/exceed in areas of responsibility, alert leaders to adverse conditions.
- Monitor and maintain cleanliness, sanitation, and organization of assign station and service areas.
- Cashier and dishwasher, deliver to local businesses on foot, cleaned/rearrange store at closing time.
- Utilize a variety of knives and slicers to complete the preparation.
- Operate large volume cooking equipment including grills, deep fryers, and griddles.
- Operate slicers; properly prewash food items used to cook; clean dining area; restock food utensils and clean bathrooms.
Food service/cashier skills and personality traits
We calculated that 17% of Food Service/Cashiers are proficient in Food Service, POS, and Cleanliness. They’re also known for soft skills such as Physical strength, Communication skills, and Customer-service skills.
We break down the percentage of Food Service/Cashiers that have these skills listed on their resume here:
- Food Service, 17%
Performed food service with personality that ensured a comfortable environment and the opportunity to up-sell products.
- POS, 13%
Placed orders, served meals and beverages, exchanged money and used POS system to process transactions and credit cards.
- Cleanliness, 9%
Maintained restaurant cleanliness Learned various food preparation skills Gained exposure to a more health-conscious clientele
- Basic Math, 8%
Maintain knowledge of store inventory and sales activities * Enter transactions in the cash register and request payment using basic math.
- Math, 7%
Count out correct change using simple math.
- Customer Complaints, 7%
Experience in managing customer complaints and challenging situations.
"food service," "pos," and "cleanliness" are among the most common skills that food service/cashiers use at work. You can find even more food service/cashier responsibilities below, including:
Physical strength. The most essential soft skill for a food service/cashier to carry out their responsibilities is physical strength. This skill is important for the role because "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." Additionally, a food service/cashier resume shows how their duties depend on physical strength: "worked effectively in a fast paced environment experienced in teamwork provided excellent customer service used upper body strength on the regular basis"
Communication skills. Another soft skill that's essential for fulfilling food service/cashier duties is communication skills. The role rewards competence in this skill because "food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." According to a food service/cashier resume, here's how food service/cashiers can utilize communication skills in their job responsibilities: "handle the cash register skills used cleanliness, organization, customer communication"
Customer-service skills. food service/cashiers are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to food service/cashier responsibilities, because "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry." A food service/cashier resume example shows how customer-service skills is used in the workplace: "provide the customers with cash receipts. "
The three companies that hire the most food service/cashiers are:
- Compass Group USA91 food service/cashiers jobs
- Whole Foods Market58 food service/cashiers jobs
- United Natural Foods50 food service/cashiers jobs
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Food service/cashier vs. Crew member
Crew members assist in the overall daily operations of a business, including restaurants, hotels, resorts, and other industries needing a large workforce. Crew members' duties include attending on a customer's needs, processing payments, taking orders, and handling sanitation services. Crew members should have excellent time-management skills and ability to multi-task, especially for the fast-paced operations. They must also adhere to the safety standards and procedures as required by the business. Crew members should also report incidents and escalate concerns from the clients to the management as needed.
While similarities exist, there are also some differences between food service/cashiers and crew member. For instance, food service/cashier responsibilities require skills such as "food service," "pet," "excellent interpersonal," and "cash receipts." Whereas a crew member is skilled in "english language," "quality products," "customer orders," and "quality food." This is part of what separates the two careers.
Crew members tend to make the most money working in the retail industry, where they earn an average salary of $30,847. In contrast, food service/cashiers make the biggest average salary, $31,224, in the retail industry.On average, crew members reach similar levels of education than food service/cashiers. Crew members are 0.1% more likely to earn a Master's Degree and 0.0% less likely to graduate with a Doctoral Degree.Food service/cashier vs. Cafe associate
A cafe associate performs various support tasks to help maintain the smooth flow of operations at a cafe and ensure customer satisfaction. They ensure that the shelves are stocked with fresh and high-quality products by conducting regular evaluations and inspections, disposing of expired goods, and adding new products as necessary. They may also prepare or serve orders, make drinks using machines, and assist customers by answering inquiries or processing their payments. Moreover, a cafe associate must maintain an open communication line with co-workers and report to managers regularly.
Each career also uses different skills, according to real food service/cashier resumes. While food service/cashier responsibilities can utilize skills like "basic math," "math," "pet," and "cash handling," cafe associates use skills like "groceries," "sam," "dishwashers," and "taking care."
Cafe associates may earn a higher salary than food service/cashiers, but cafe associates earn the most pay in the retail industry with an average salary of $29,858. On the other hand, food service/cashiers receive higher pay in the retail industry, where they earn an average salary of $31,224.Average education levels between the two professions vary. Cafe associates tend to reach similar levels of education than food service/cashiers. In fact, they're 0.6% more likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.Food service/cashier vs. Cinder crew worker
An associate food scientist is primarily responsible for developing new recipes for a company, ensuring quality and marketability. They are also responsible for improving existing recipes, performing support tasks for a head scientist, conducting market research and analysis, monitoring the progress of projects, and maintaining all recipes' data and records, including nutrition value and ingredients. Furthermore, there are instances when an associate food scientist must manage the packaging and storing processes of food, ensuring consumers' health and safety.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a food service/cashier is likely to be skilled in "food service," "cleanliness," "basic math," and "math," while a typical cinder crew worker is skilled in "hand tools," "drive-thru," "tongs," and "mowing."
Cinder crew workers earn the highest salary when working in the government industry, where they receive an average salary of $28,139. Comparatively, food service/cashiers have the highest earning potential in the retail industry, with an average salary of $31,224.cinder crew workers typically earn similar educational levels compared to food service/cashiers. Specifically, they're 0.3% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Food service/cashier vs. Associate food scientist
Types of food service/cashier
Updated January 8, 2025