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Food service manager skills for your resume and career

Updated January 8, 2025
4 min read
Food service manager example skills
Below we've compiled a list of the most critical food service manager skills. We ranked the top skills for food service managers based on the percentage of resumes they appeared on. For example, 26.8% of food service manager resumes contained customer service as a skill. Continue reading to find out what skills a food service manager needs to be successful in the workplace.

15 food service manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how food service managers use customer service:
  • Specialized in maintaining top-notch customer service, various accounting functions, accurate inventory and stock level management.
  • Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

2. Sanitation Standards

Sanitation Standards are the minimal rules and requirements that must be carried out and followed in the process of sanitizing or cleaning something or somebody. These measurements might be employed by individuals and institutions alike and organizations like the World Health organization often develop and define these standards for both groups. They are also frequently found in certain businesses, such as medical institutions like hospitals or places that prepare and/or serve consumable goods, such as food and drinks.

Here's how food service managers use sanitation standards:
  • Maintained safety and sanitation standards at a high level throughout areas of responsibility to comply with all regulatory agencies.
  • Managed sterilization daily of all serving items used for serving and measuring food amounts and ensured sanitation standards.

3. Cleanliness

Here's how food service managers use cleanliness:
  • Maintained cafeteria and kitchen cleanliness according to health department standards.
  • Co-developed new standards for cleanliness and food preparation.

4. Patients

Here's how food service managers use patients:
  • Performed comprehensive nutritional screenings and assessments, collected and documented relevant data, interviewed, educated, and monitored patients
  • Establish and enforce nutritional standards for dining establishments based on accepted dietary restrictions of patients.

5. Kitchen Equipment

Kitchen Equipment refers to all those essential items which are crucial for the task of cooking.

Here's how food service managers use kitchen equipment:
  • Participated in preparation of menu items per standardized recipes using a variety of kitchen equipment.
  • Performed preventive maintenance and general housekeeping duties on cafeteria and field kitchen equipment.

6. Food Handling

Here's how food service managers use food handling:
  • Maintained OSHA regulation through food temperature control, ensuring proper food handling/holding temperature.
  • Supervised food service workers ensuring proper food handling procedures.

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7. Customer Satisfaction

Here's how food service managers use customer satisfaction:
  • Launched new account as opening manager, dramatically improving customer satisfaction by enhancing food selections and developing staff.
  • Created an alternative menu, which included vegetarian, pediatric and other alternatives to improve customer satisfaction.

8. Culinary

Here's how food service managers use culinary:
  • Enhanced the relationship between HCSG and facility administration through polishing culinary department employees and program.
  • Coordinated culinary activities including purchasing, quality standards, menu preparation and pricing strategies.

9. Employee Training

Here's how food service managers use employee training:
  • Initiated and oversaw training video project for key accounts and employee training in new technology applications and food service standards.
  • Oversee food preparation and production, employee training and compliance with state, county, and local health/sanitary codes.

10. Cost Control

Cost control is a process in which actual costs are recorded and incorporated into a format that allows comparison with project budgets to regulate and control operating costs within an organization. The goal of cost control is to manage project delivery within the approved budget and reduce expenses to increase profits.

Here's how food service managers use cost control:
  • Conducted inventory analysis for food cost control and minimize inventory levels by understanding industry trends.
  • Executed independently complex menu development, inventory, ordering/purchasing, and monitored food cost controls.

11. Employee Engagement

Here's how food service managers use employee engagement:
  • Organized and recruited employees for participation in employee engagement project among food service staff in University Hospital.
  • Present budget, quality and employee engagement reports to senior leaders on a monthly basis.

12. ServSafe

Here's how food service managers use servsafe:
  • Teach, train, and lecture the ServSafe Food Safety Manager Course to businesses in the community.
  • Maintained a ServSafe certification through National Registry of Food Safety Professionals (NRFSP).

13. Food Service Operations

Here's how food service managers use food service operations:
  • Managed efficient food service operation including inventory/ordering, schedule generation, and the training and supervision of sixteen subordinates.
  • Managed food service operations at Florida Community College-South Campus including supervising and training up to ten employees.

14. Inventory Management

Here's how food service managers use inventory management:
  • Conducted evaluation, trained staff and supervised crew leaders in overseeing food preparation and inventory management.
  • Perform weekly inventory management and analysis of retail location.

15. Food Production

Here's how food service managers use food production:
  • Determined food production levels, preparation, sanitation, and safety inspections including tracking and documentation of critical temperatures.
  • Trained and developed a team to effectively execute all daily tasks including food production, sanitation and inventory control.
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List of food service manager skills to add to your resume

Food service manager skills

The most important skills for a food service manager resume and required skills for a food service manager to have include:

  • Customer Service
  • Sanitation Standards
  • Cleanliness
  • Patients
  • Kitchen Equipment
  • Food Handling
  • Customer Satisfaction
  • Culinary
  • Employee Training
  • Cost Control
  • Employee Engagement
  • ServSafe
  • Food Service Operations
  • Inventory Management
  • Food Production
  • POS
  • Food Quality
  • Math
  • Work Ethic
  • Product Quality
  • Gross Profit
  • HACCP
  • Hudson
  • Inventory Control
  • Plan Menus
  • Cash Control
  • Food Service
  • Customer Complaints
  • USDA
  • Labor Costs
  • Bank Deposits
  • Food Preparation
  • Food Safety
  • Equipment Maintenance
  • Portion Control
  • Fine Dining
  • Order Food
  • Food Cost
  • Meal Counts
  • Building Maintenance
  • Portion Sizes
  • Kitchen Operations
  • Health Regulations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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