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Become A Food Service Supervisor

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Working As A Food Service Supervisor

  • Making Decisions and Solving Problems
  • Training and Teaching Others
  • Getting Information
  • Performing for or Working Directly with the Public
  • Guiding, Directing, and Motivating Subordinates
  • Unpleasant/Angry People

  • Repetitive

  • $48,000

    Average Salary

What Does A Food Service Supervisor Do

Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable. 

Duties

Food service managers typically do the following:

  • Hire, train, oversee, and sometimes fire employees
  • Order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food
  • Inspect supplies, equipment, and work areas
  • Ensure that employees comply with health and food safety standards
  • Address complaints regarding food quality or service
  • Schedule staff hours and assign duties
  • Manage budgets and payroll records
  • Establish standards for personnel performance and customer service

Managers coordinate activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner. They oversee orders in the kitchen, and, if needed, they work with the chef to remedy any delays in service.

Food service managers are responsible for all functions of the business related to employees. For example, most managers interview, hire, train, oversee, appraise, discipline, and sometimes fire employees. Managers also schedule work hours, making sure that enough workers are present to cover each shift. During busy periods, they may expedite service by helping to serve customers, processing payments, or cleaning tables.

Managers also arrange for cleaning and maintenance services for the equipment and facility in order to comply with health and sanitary regulations. For example, they may arrange for trash removal, pest control, and heavy cleaning when the dining room and kitchen are not in use.

Most managers perform a variety of administrative tasks, such as managing employee records and preparing the payroll. They also may review or complete paperwork related to licensing, taxes and wages, and unemployment compensation. Although they sometimes assign these tasks to an assistant manager or bookkeeper, most managers are responsible for the accuracy of business records.

Some managers add up the cash and charge slips and secure them in a safe place. They also may check that ovens, grills, and other equipment are properly cleaned and secured, and that the establishment is locked at the close of business.

Those who manage their own business often deal with suppliers and arrange for the delivery of food and beverages and other supplies.

Full-service restaurants (those with table service) may have a management team that includes a general manager, one or more assistant managers, and an executive chef.

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How To Become A Food Service Supervisor

Most applicants qualify with a high school diploma and several years of work experience in the food service industry as a cook, waiter or waitress, or counter attendant. Some applicants have received additional training at a community college, technical or vocational school, culinary school, or 4-year college.

Education

Although a bachelor’s degree is not required, some postsecondary education is increasingly preferred for many manager positions, especially at upscale restaurants and hotels. Some food service companies, hotels, and restaurant chains recruit management trainees from college hospitality or food service management programs. These programs may require the participants to work in internships and to have real-life food industry-related experiences in order to graduate.

Many colleges and universities offer bachelor’s degree programs in restaurant and hospitality management or institutional food service management. In addition, numerous community colleges, technical institutes, and other institutions offer programs in the field that lead to an associate’s degree. Some culinary schools offer programs in restaurant management with courses designed for those who want to start and run their own restaurant.

Most programs provide instruction in nutrition, sanitation, and food preparation, as well as courses in accounting, business law, and management. Some programs combine classroom and practical study with internships.

Work Experience in a Related Occupation

Most food service managers start working in industry-related jobs, such as cooks, waiters and waitresses, or hosts and hostesses. They often spend years working under the direction of an experienced worker, learning the necessary skills before they are promoted to manager positions.

Training

Managers who work for restaurant chains and food service management companies may be required to complete programs that combine classroom instruction and on-the-job training. Topics may include food preparation, sanitation, security, company policies, personnel management, and recordkeeping.

Licenses, Certifications, and Registrations

Although certification is not required, managers may obtain the Food Protection Managers Certification (FPMC) by passing a food safety exam. The American National Standards Institute accredits institutions that offer the FPMC.

In addition, the National Restaurant Association Educational Foundation awards the Foodservice Management Professional (FMP) designation, a voluntary certification to managers who meet the following criteria:

  • Have supervisory experience in food service
  • Have specialized training in food safety
  • Pass a multiple-choice exam

The certification attests to professional competence, particularly for managers who learned their skills on the job.

Important Qualities

Business skills. Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business. They should know how to budget for supplies, set prices, and manage workers to ensure that the restaurant is profitable.

Communication skills. Food service managers must give clear orders to staff and be able to communicate effectively with employees and customers.

Customer-service skills. Food service managers must be courteous and attentive when dealing with patrons. Satisfying customers’ dining needs is critical to business success and ensures customer loyalty.

Detail oriented. Managers deal with many different types of activities. They ensure that there is enough food to serve to customers, they maintain financial records, and they ensure that the food meets health and safety standards.

Leadership skills. Managers must establish good working relationships to maintain a productive work environment. Carrying out this task may involve motivating workers and leading by example.

Organizational skills. Food service managers keep track of many different schedules, budgets, and staff. Their job becomes more complex as the size of the restaurant or food service facility increases.

Physical stamina. Managers, especially those who run their own restaurant, often work long shifts and sometimes spend entire evenings on their feet helping to serve customers.

Problem-solving skills. Managers need to be able to resolve personnel issues and customer-related problems.

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Average Yearly Salary
$48,000
Show Salaries
$25,000
Min 10%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$48,000
Median 50%
$90,000
Max 90%
Best Paying Company
LifeBridge Health
Highest Paying City
Queensbury, NY
Highest Paying State
New Jersey
Avg Experience Level
3.8 years
How much does a Food Service Supervisor make at top companies?
The national average salary for a Food Service Supervisor in the United States is $48,164 per year or $23 per hour. Those in the bottom 10 percent make under $25,000 a year, and the top 10 percent make over $90,000.

Real Food Service Supervisor Salaries

Job Title Company Location Start Date Salary
Food Service Supervisor Pine Tree Golf Club Inc. Boynton Beach, FL May 20, 2011 $65,970
Principle Food Service Supervisor UCSF Medical Center San Francisco, CA Jun 01, 2012 $53,219
Food Service Supervisor Century Super Buffet Inc. Queensbury, NY May 12, 2016 $48,256
Food Service Supervisor American Wanlida Development Co. Ltd. Montvale, NJ Apr 09, 2015 $46,654
Food Service Supervisor Century Super Buffet Inc. Queensbury, NY May 01, 2016 $46,592
Food Service Supervisor Century Super Buffet Inc. Queensbury, NY Sep 02, 2016 $46,592
Food Service Supervisor Century Super Buffet Inc. Queensbury, NY Oct 02, 2016 $46,592
Food Service Supervisor Hawaiian Grill Express San Leandro, CA May 20, 2016 $42,078
Food Service Supervisor Hawaiian Grill Express LLC Dublin, CA May 20, 2016 $42,078
Food Service Supervisor Hawaiian Grill Express LLC Dublin, CA Feb 08, 2016 $42,078
Food Service Supervisor Hawaiian Grill Express San Leandro, CA Feb 08, 2016 $42,078
Food Service Supervisor Hawaiian Grill Express LLC Dublin, CA Oct 08, 2016 $42,078
Food Service Supervisor Hawaiian Grill Express San Leandro, CA May 07, 2016 $42,078
Food Service Supervisor Ichiban Steakhouse Inc. Canton, MI Feb 08, 2016 $41,600
Food Service Supervisor Ashford TRS Lessee I LLC Annapolis, MD Sep 30, 2015 $40,706
Food Service Supervisor Pine Tree Golf Club Inc. Boynton Beach, FL Feb 17, 2012 $39,966
Food Service Supervisor The Coffee Pot & More, Inc. MA May 15, 2012 $39,069
Food Service Supervisor Future Wok Inc. Syracuse, NY Aug 07, 2015 $36,816
Food Service Supervisor Future Wok Inc. Syracuse, NY Jul 13, 2015 $36,816
Food Service Supervisor Lee's Dragon Inc. Jacksonville, FL Jul 27, 2015 $36,213
Food Service Supervisor Sushi House of Jax LLC Saint Augustine, FL Feb 02, 2015 $36,213
Food Service Supervisor Feng XING Corporation Jacksonville, FL Jan 26, 2015 $36,213
Food Service Supervisor Feng XING Corporation Jacksonville, FL Aug 07, 2015 $36,213
Food Service Supervisor Future Wok Inc. Syracuse, NY May 07, 2016 $35,610
Food Service Supervisor Future Wok Inc. Syracuse, NY Oct 17, 2016 $35,610

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Top Skills for A Food Service Supervisor

  1. Food Preparation
  2. Kitchen Equipment
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Maintained safety standards required for kitchen equipment.
  • Performed daily customer service operations that included personal communications with customers and suppliers.
  • Provide scheduling itineraries & menu development along with customer service support on a daily basis.
  • Led team efforts to prepare all menu items using established departmental policies and procedures, while assuring proper presentation/preparation.

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Top 10 Best States for Food Service Supervisors

  1. New Jersey
  2. Alaska
  3. Rhode Island
  4. Minnesota
  5. Connecticut
  6. Delaware
  7. Maine
  8. New York
  9. North Dakota
  10. South Dakota
  • (618 jobs)
  • (36 jobs)
  • (87 jobs)
  • (524 jobs)
  • (255 jobs)
  • (58 jobs)
  • (105 jobs)
  • (803 jobs)
  • (53 jobs)
  • (73 jobs)

Food Service Supervisor Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,928 Food Service Supervisor resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Food Service Supervisor Resume

View Resume Examples

Food Service Supervisor Demographics

Gender

Female

51.3%

Male

37.9%

Unknown

10.8%
Ethnicity

White

63.2%

Hispanic or Latino

14.2%

Black or African American

12.9%

Asian

6.3%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

65.6%

French

7.5%

Italian

3.2%

Swahili

2.2%

Portuguese

2.2%

German

2.2%

Hmong

2.2%

Korean

2.2%

Indonesian

1.1%

Urdu

1.1%

Greek

1.1%

Yoruba

1.1%

Lingala

1.1%

Japanese

1.1%

Mandarin

1.1%

Hindi

1.1%

Russian

1.1%

Somali

1.1%

Polish

1.1%

Navajo

1.1%
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Food Service Supervisor Education

Schools

University of Phoenix

17.7%

Johnson & Wales University

10.5%

Central Texas College

9.7%

Ashford University

7.0%

Kaplan University

5.6%

University of North Dakota

4.9%

University of Florida

4.1%

The Academy

3.9%

New York University

3.7%

Michigan State University

3.7%

Pennsylvania State University

3.7%

Strayer University

3.7%

Culinary Institute of America

3.1%

University of Maryland - University College

2.9%

University of Akron

2.9%

Community College of the Air Force

2.9%

West Virginia University

2.7%

Cuyahoga Community College

2.5%

Western Michigan University

2.5%

University of North Carolina at Greensboro

2.3%
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Majors

Business

21.1%

Culinary Arts

10.1%

Food And Nutrition

8.1%

Hospitality Management

8.1%

Criminal Justice

7.1%

Health Care Administration

6.3%

Management

6.0%

Dietetics

5.8%

General Studies

3.6%

Psychology

3.2%

Accounting

3.1%

Medical Assisting Services

3.0%

Nursing

2.8%

Education

2.1%

Liberal Arts

1.9%

Communication

1.9%

Human Resources Management

1.6%

Biology

1.6%

English

1.4%

Sociology

1.3%
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Degrees

Other

31.6%

Bachelors

31.2%

Associate

19.6%

Certificate

7.1%

Masters

6.8%

Diploma

2.9%

Doctorate

0.5%

License

0.3%
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