Foodlink jobs - 34 jobs

Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Grants Administration Coordinator Department: Marketing & Development Reports to: Development Manager Status: Hourly, Non-Exempt, Full-Time Job Level: (4), Administrative and Program Support Role Updated: December 2025 SUMMARY Foodlink is seeking a highly motivated, detail-oriented, and organized individual to provide administrative support for an expanding portfolio of private and public grants. The Grants Administration Coordinator is responsible for assisting with prospect research, coordinating the preparation of grant applications, and supporting post-award processes, including recordkeeping and reporting. Strong organizational skills, attention to detail, and the ability to collaborate across departments are essential for this position, as are discretion, judgment, and a commitment to Foodlink's mission. KEY RESPONSIBILITIES Grant Prospecting & Application Support: Utilize online databases/websites to research grant opportunities (foundations, government, corporations, etc.) and new sources of support. Create detailed profiles on prospective private/corporate funders, including mission, priorities, and giving history. Review and summarize Requests for Proposals (RFPs) for public grant opportunities, highlighting key requirements, deadlines, and eligibility criteria for the team. Conduct initial vetting of opportunities by carefully reviewing funding opportunities for eligibility and organizational alignment. Coordinate staff grant planning meetings with Development, Finance, and Program teams. Manage the administrative process for grant applications, including downloading and formatting applications into Word, organizing required supporting documents, uploading materials into grant portals, and tracking deadlines. 2. Grant Implementation & Reporting: Oversee grant processing workflows and maintain accurate records throughout the grant lifecycle, including completing required documentation, managing contracts and files, and tracking grants requested and received in SharePoint and Foodlink's CRM system (Humanitru). Collaborate with staff to ensure proper crediting of funders in published materials. Schedule and assist with grant implementation plan meetings to align Development, Finance, Programs, and Leadership on the purpose, deliverables, budget, and timeline of grants, ensuring all stakeholders share a clear understanding and expectations. Prepare appropriate grant acknowledgment correspondence and oversee donor recognition process. Support the preparation of grant award summaries for circulation to relevant staff. Collect and synthesize program and project data from internal teams to prepare accurate, timely reports for funders, ensuring compliance with grant requirements and clear communication of outcomes. Analyze pending or anticipated grants and manage grant lists for current and prior fiscal years. 3. Departmental & Organizational Support: Assist with development and fundraising activities, including providing logistical and administrative support for events, campaigns, and donor engagement initiatives. Collaborate with other departments as needed to ensure smooth execution of cross-functional projects that advance Foodlink's mission. Stay informed of all organizational activities for the purpose of grant reporting and communication with funders. Completes all other tasks as assigned by the Development Manager. Requirements PREFERRED QUALIFICATIONS High school diploma or equivalent required; college degree in nonprofit management, business, or related field preferred. At least 1-2 years of experience in grants administration, nonprofit development, or a related field; or equivalent -combination of education and experience. Required: exceptional organizational skills; strong attention to detail; ability to manage multiple deadlines; excellent interpersonal and communication skills; proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and comfort with online grant portals. Experience with CRM/database systems (Humanitru or similar) and document management platforms (SharePoint) preferred. Ability to collect and synthesize program data for reporting and ensure compliance with funder requirements. High level of discretion and professionalism in handling sensitive information. Flexibility to assist with occasional evening/weekend events and cross-departmental projects. Comfort with collaborating across teams and responding to inquiries with confidence. Self-motivated team player with strong time management skills and ability to follow work plans and meet deadlines. Passion for Foodlink's mission and commitment to its core values. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full-time position paid on an hourly basis, range starting at $22.28 - $24.75 per hour, depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

The Mission Food Bank For New York City is seeking a Manager, Storytelling & Content Marketing to bring our mission, impact, and community stories to life across events, campaigns, and organizational initiatives. You'll develop narrative-driven materials-such as decks, messaging summaries, event blurbs, and activation content-that elevate powerful, real-world voices and strengthen how we communicate with donors, volunteers, partners, and the public. This position does not create or own campaigns; it provides end-to-end ownership of the storytelling content development process -including field story sourcing, drafting tactical messaging, producing multi-format stories, building campaign decks and event briefs, and coordinating storytelling needs across teams to ensure a strong, consistent flow of compelling content. This is an execution-focused role ideal for a creative storyteller who loves turning strategic themes into clear, engaging, mission-driven content. If you can translate big ideas into crisp copy, connect threads across teams, and make our work shine through authentic, human stories-this role is for you! ______________________________________________________________________________________________________ The Role Story Sourcing & Narrative Development - 60% * Work with the VP, MarComm & Senior Manager of Digital Marketing to build and maintain a continuous storytelling pipeline that highlights clients, partners, volunteers, programs, and community impact. * Source stories from the field via interviews, site visits, conversations, and cross-team relationships (~30% field time). * Translate messaging direction into clear, emotionally resonant content for campaigns, events, and partner activations. * Maintain a story library and master storyboard. * Communicate story availability, updates, and sourcing needs to internal partners for alignment and visibility. Content Development & Asset Creation - 20% * Build decks, briefs, multimedia story packages, and narrative toolkits supporting events, fundraising initiatives, and campaigns. * Draft tactical messaging for events and partner activations. * Develop multi-format stories including written recaps, video interviews, and campaign-ready content for web, email newsletters, and paid media. * Collaborate with creative partners to create visual storytelling assets. * Provide light paid media support (clipping/editing/adapting short-form video content) for acquisition and fundraising campaigns. Cross-Team Coordination & Activation Support -10% * Partner with Engagement, Programs, Advocacy, Marketing and Communications to gather inputs, identify storytelling opportunities and align on activation needs. * Coordinate story-driven content for events, community activations, and campaigns. * Facilitate regular storytelling and event marketing check-ins. * Provide event marketing support: messaging development, project team participation, event decks, and collaboration with vendors to ensure narrative alignment. * Support on-site event storytelling (signage, messaging, framing). Operational Story Systems -10% * Maintain organized systems for story collection, storage, tagging, permissions, and future use. * Keep templates, brief formats, and narrative tools updated for annual and recurring campaigns. * Support improvements to cross-team storytelling workflows, content processes, and documentation. * Work with the Senior Manager of Digital Marketing to draft and maintain the marketing calendar for all activations, campaigns, themed months, and cross-team initiatives. Required * 4-6 years in storytelling, content development, journalism, communications, or related fields. * Strong interviewing and story-gathering skills with deep empathy and respect for community voices. * Exceptional writing ability; able to craft concise, emotional, narrative-driven stories. * Experience building decks and synthesizing complex ideas into accessible, compelling content. * Strong project and workflow management skills; able to coordinate across many teams. * Familiarity with nonprofit, mission-driven, or social impact environments. * Ability to uphold and work within established brand voice and messaging frameworks. * Curiosity, creativity, and deep knowledge of NYC culture and community dynamics. * Ability to travel to FBNYC event and operational locations, as needed. Nice to Have * Spanish or multilingual language skills * Photography or basic video capture/editing skills * Experience with Monday.com, WordPress, HubSpot, Teams, or similar workflow tools * Familiarity with impact storytelling, field interviewing, or human-interest narrative writing The salary range for this role is $90,000 - $100,000 annually. Featured Benefits * Competitive Health Benefit Package (Medical, Dental & Vision) * 403(b) Retirement Plan with company match * Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4-Day Work Weeks during the Summer & more!) * Paid Parental Leave * Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA) * Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more) * EAP, wellness, and mental health resources * Discounted staff perks (e.g., movie tickets, gym memberships, travel) People-First Culture At Food Bank for New York City, we pride ourselves on having a People-First Culture, our people are our greatest strength. In addition to our benefits, we offer employee engagement opportunities such as our culture committee, annual organization celebrations and more!

At Food Bank For New York City, our greatest asset is our people. Our dedicated team, known proudly as "Food Bankers" represents a diverse community united by a shared mission: To empower every New Yorker to achieve food security for good. We're a collaborative, driven, and passionate team dedicated to social impact. If you're energized by purpose-driven work and a values-led culture, we'd love to meet you. Position Summary: Food Bank For New York City's Volunteer Engagement team is responsible for finding and connecting New Yorkers with opportunities to serve and support the city's most vulnerable people, charities, and communities. Volunteers provide crucial support to Food Banks' programs and operations, whether repacking food at our Warehouse, serving nutritious meals at our Kitchen or using special skills to support with administrative functions. The role will support the Volunteer Engagement team in coordinating impactful opportunities, recruiting and onboarding a diverse network of volunteers, and ensuring a meaningful experience for all. The position will provide administrative support to the team and on the ground volunteer management. Job Duties and Responsibilities: * Support the Director, Volunteer Engagement in coordinating volunteer programming organization-wide and building strong relationships across departments. * Provide administrative support to the team, including organizing meetings, overseeing supply inventory and orders, and managing invoices. * Lead meaningful volunteer events, such as Pantry, Meal Service, Repacks, and Mobile Pantries. * Represent Food Bank at outreach fairs, speaking engagements, and other community events to expand recruitment and deepen public engagement in Food Bank's mission. * Draft content for monthly volunteer newsletters. * Lead oversight of Food Bank's Volunteer Inbox and Volunteer Hotline to ensure excellent customer service and response times for all volunteer inquiries. * Manage volunteer data in Salesforce, including reporting on upcoming registrations, ensuring all volunteer attendance is logged accurately, and providing service verifications. * Oversee volunteer postings across external service opportunity databases regionally and nationally to reach a broader base of volunteers. * Conduct screenings for skilled and specialized volunteer positions. * Support coordination and on-the-ground facilitation of special events such as Town Halls, annual Volunteer Appreciation Party, and custom corporate volunteer projects. * Other duties as assigned. Qualifications and Experience: * Bachelor's degree or equivalent combination of education, training and/or experience * Excellent communication skills with a high level of comfort with public speaking and training/facilitation * Ability to work with flexibility, efficiency, and diplomacy both individually and as part of a complex team effort * Prior customer service or volunteer management experience * Demonstrated personal commitment to volunteering and service * Excellent knowledge of Word, Excel, and PowerPoint * Experience with database management, including Salesforce, a plus * Spanish language skills a plus Working Conditions / Additional Info * This is primarily an in-person role, with occasional remote days * Must be comfortable traveling across New York City to Food Bank locations, mobile sites and events * Ability to lift up to 35 lbs, stand for long periods of time and perform physical event support tasks at indoor and outdoor locations in various weather conditions * Available for occasional weeknight and weekend hours as needed Featured Benefits * Competitive Health Benefit Package (Medical, Dental & Vision) * 403(b) Retirement Plan with company match * Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4-Day Work Weeks during the Summer & more!) * Paid Parental Leave * Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA) * Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more) * EAP, wellness and mental health resources * Discounted staff perks (e.g., movie tickets, gym memberships, travel) People-First Culture At Food Bank for New York City, we pride ourselves on having a People-First Culture, our people are our greatest strength. In addition to our benefits, we offer employee engagement opportunities such as our culture committee, annual organization celebrations and more!

We are looking for Professional, Reliable, and Responsible Warehouse Professionals Ready To Work! We are looking for those who are able to use Electric Pallet Jack and those who use Forklifts, and or Hi-Lo's! We are very busy helping our New Yorkers in Need at Food Bank. Looking for an opportunity to join a team that comes to work every day making a difference in the lives of others? Food Bank for New York City's Warehouse Professionals are essential to our mission and operations. We would not be able to feed the millions of vulnerable New Yorkers without our professional team of drivers. Looking for an opportunity to make a difference in the lives of others daily? Come join us. Food Bank's Food Distribution department is responsible for servicing our agency partners throughout the five boroughs of New York City. Success in this department involves Food Distribution's ability to distribute good wholesome food in a timely, efficient and caring manner. In joining, you will be a part of a team whose goal is to serve the most vulnerable citizens of New York City and assist in its mission to end hunger. This position calls for a professional individual with warehouse experience looking for a long term career and opportunity to be a part of a team on a mission to end hunger. Performing daily warehouse operation duties up to and including selection, shipping, receiving, inventory cycle counts, cleaning and other operational duties. This labor-intensive position is responsible for building pallets of food and product for our member agencies and partners. Each type of loading requires strict attention to order accuracy with respect to loading outgoing trucks and unloading incoming trucks. Works from Electronic order system or order sheets to build loads using a forklift and/or electronic pallet jack. Position is responsible for accuracy in loading and complying with shipper/receiver documentation. Follows warehouse instructions in building loads. Employees must maintain a clean and safe work environment. This position requires lifting a very high volume of cases of product per day repeatedly during a long work period. Requires constant standing, walking, bending, twisting, squatting reaching and grasping as product is moved. PRIMARY JOB DUTIES: * Drive power pallet jack/ electric pallet jack to picking area and build pallet/load according to load sheet or voice pick audio equipment (if applicable) * Mark load ticket for out of stock items * Wrap pallet when pallet/load is finished * Turn in paper work with order for check before loading and have truck checked * Stage pallet and/or load into truck when ready * Complete partial pallets and put away mixed pallets KEY RESPONSIBILITIES: * Experience working in a warehouse environment (e.g., order selector/picking product storage, product staging, powered pallet jack/forklifts, etc.) * Driving a forklift (e.g., performing basic operations such as driving forwards, driving backwards, lifting and lowering boom, maneuvering in tight areas without damaging product, etc.) * Working with racking systems and loading/unloading pallets (e.g., pulling and placing pallets on/off vertical product racking systems and trucks, maximizing storage by stacking products vertically, etc.) * Experience working in a team environment (e.g., cooperating with co-workers, joint problem solving, etc.) * Professional, Customer Service Focused, Comfortable in a Warehouse Setting * Ensure a professional code of conduct at all times. * Follow all organizational and safety policies and procedures. * Help maintain a clean and safe working environment. * Load and unload inbound and outbound trailers/trucks. Ensure proper stacking of all products to minimize product damage. * Maintain upkeep of assigned equipment. Ensure all equipment (Pallet jacks/scanners etc.) are in proper working order. * Check for signs of contamination, expiration dates or other signs of unsafe storage * Complete daily assigned tasks and paperwork given by management team. * Demonstrate courtesy, respect, and politeness in all interactions with clients, colleagues, and guests. * Possess strong communication skills and display professional conduct at all times. * Ability to multitask and think on your feet. * Commitment to Food Bank's For New York City's Mission.

Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Curbside Market Operator Department: Community Health Programs Reports to: Matthew Reifsteck Supervises: NA Status: Hourly, Non-Exempt, Full-Time Job Level: 2 Updated: March 2025 SUMMARY The Curbside Market is a mobile market that sells fresh, healthy, and affordable foods in low income communities throughout Foodlink's service area. The Curbside Market Operator is responsible for ensuring safe, timely and efficient market operations at each site as assigned by their daily route and schedule. Daily responsibilities include loading/unloading, driving the Curbside Market vehicle, providing exemplary customer service, money handling and use of point-of-sale system, data collection, and volunteer supervision. Curbside Market is one of the largest mobile markets in the country and provides healthy food access to thousands of people in Greater Rochester annually. Curbside Market operates all-year round in rain or shine conditions as long as it is safe for staff and customers. A successful candidate will be able to thrive in a fast-paced, adapting environment. Operators are a representative of Foodlink and Curbside Market and are expected to uphold the values and mission of this program in our community. KEY RESPONSIBILITIES Effectively completes daily tasks required of Curbside Market operators. Follows assigned route and schedule, driving trucks to each Curbside Market site on time. Responsible for recording all sales in the point-of-sale system. Keeps Curbside Market vehicles clean and organized. Loads and unloads Curbside Market vehicle at the beginning and end of each shift Ensures safety of self, volunteers and customers by inspecting, cleaning and sanitizing vehicles. Completes and observes important safety procedures. Completes pre-trip truck inspections before every route. Observes all safety policies and procedures as required by Foodlink policies and DOT regulations. Reports accidents, incidents, and safety concerns immediately to appropriate personnel. Provide exemplary customer service to Curbside Market Customers and others. Operators are expected to serve a wide variety of people and communities. Being able to think quickly on your feet, adapt to new environments, and engage with a wide variety of people. Represents Foodlink in a professional manner at all times when interfacing with customers, donors, volunteers and/or constituent providers. Communicates all issues and concerns from sites and customers to the Curbside Market Supervisor. Serve as the point person for Foodlink volunteers and interns. Help train and onboard new volunteers and interns. Support other organizational priorities, as determined by the Director of Community Health Programs, given the flexibility required of all staff in a fast-paced, growing organization Requirements COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Adaptability: Able to adapt to evolving program needs in a fast- paced environment. Problem Solving: Identifies and resolves problems in a timely manner and develops alternate solutions. Teamwork and Communication: Willingness to step up to support the Curbside Market team and mission. Responds promptly to internal team needs and commitments. Quality: Demonstrates accuracy and thoroughness, looking for opportunities to improve and promote quality. Self-direction: Able to work independently, but also able to seek assistance and direction on complex issues. Customer service: Must be able and willing to deliver excellence customer service to all customers, volunteers, ambassadors, and community partners. QUALIFICATIONS We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. Driving: Must possess a valid driver's license with a good driving record, feel comfortable driving a large vehicle Physical: Must be able to lift 50 pounds and stand on feet for an extended amount of time. Will be working in hot and cold temperatures, both indoor and outdoor. Point-of-sale Proficiency: ability to use iPad to record transactions. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, year-round position, paid $18.50 per hour. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

The Fundraising Operations Coordinator plays a critical role in maintaining the accuracy and integrity of donor gift data that supports and strengthens Food Bank For NYC's fundraising and stewardship efforts. This on-site gift processor position is responsible for a portion of our gift processing as well as sending out acknowledgment letters, donor record maintenance, pledge tracking, and managing recurring gift and acknowledgment workflows. They will collaborate across teams to support fundraising and donor relations and serve as a liaison with Finance. Database & Gift Processing * Serve as primary staff member responsible for opening and sorting daily mail, prepare mailing to our caging service for deposit with accurate fund/appeal/campaign coding instructions. * Ensure accurate data entry into Raiser's Edge/NXT. * Maintain donor record accuracy and perform regular data hygiene tasks. * Work with Director of Fundraising Operations on Notes/Action cleanup project and other necessary hygiene projects. * Uphold data governance and privacy standards to ensure donor data security and compliance. * Set up meetings with various staff members to discuss new database changes and updates/upgrades; train when necessary. * Work with Director of Fundraising Operations and Finance to compare revenue/gifts per month for reconciliation purposes. * Track gifts and attendee/donor records for events; attend event if needed for data entry assistance/guidance. * Oversee pledge tracking, reminder processes, and renewal mailings; ensure timely follow-up and reporting. * Serve as a resource for staff on proper data entry, reporting queries, and list generation. Fundraising Operations & Direct Mail * Support execution of direct marketing and annual giving campaigns, including recurring gift tracking, credit card expiration outreach, and pledge fulfillment. * Maintain calendar and assist with execution of regular donor communications not included in Direct Marketing Consultant-led appeals. * Generate segmented mailing and email lists for special campaigns, assist with other list exports as needed. * Support campaign logistics, donor segmentation, and event related data needs. * Track and summarize campaign performance. * Create and send timely, consistent donor acknowledgments that reflect Food Bank's mission. Prospect Research & Reporting * Assist the Manager, Prospect Intelligence on portfolio development, proposal tracking, and pipeline management. * Conduct basic research and capacity screenings on current and prospective donors. * Prepare briefings to support fundraising and stewardship, including bios for donor events and Look Books. Administrative & Operational Support * Submit and track departmental purchase requests and maintain accurate budget expenditure records. * Oversee fulfillment for donor gifting and campaign-specific appeal items. * Serve as backup for department email inboxes and donor services phone line. * Support donor events and experiences such as Mission Engagement Tours, Friends and Family Repacks, Philanthropy Dinners, and other volunteer opportunities. Qualifications and Experience * Experience preferred in fundraising operations, donor database management, or related nonprofit administration. * Strong proficiency in Raiser's Edge/NXT and Microsoft Excel; familiarity with Classy/GoFundMePro, Omatic Cloud major plus. * Excellent verbal and written communication skills. * Collaborative, detail-oriented, and adaptable in fast-paced environments. * Experience working across diverse teams. * Familiarity with donor-centered fundraising and campaign strategy. * Collaborative, proactive, and solution oriented. * Occasional evening and weekend availability required based on event needs. * Ability to lift and carry up to 50 lbs. of supplies and materials. Featured Benefits * Competitive Health Benefit Package (Medical, Dental & Vision) * 403(b) Retirement Plan with company match * Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4-Day Work Weeks during the Summer & more!) * Paid Parental Leave * Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA) * Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more) * EAP, wellness, and mental health resources * Discounted staff perks (e.g., movie tickets, gym memberships, travel) People-First Culture At Food Bank for New York City, we pride ourselves on having a People-First Culture, our people are our greatest strength. In addition to our benefits, we offer employee engagement opportunities such as our culture committee, annual organization celebrations and more!

The Manager of Event Operations plays a key role in planning, producing, and evaluating high-impact events that drive Food Bank For NYC's success. They will lead with innovation by reimagining how NYC experiences non-profit events, creating bold, mission-driven storytelling moments that transform philanthropy. Reporting to the Director of Donor Relations, this role serves as the main project manager for events and works closely with colleagues across multiple teams to ensure every event aligns with fundraising goals and donor engagement priorities. The Manager oversees logistics, production, and vendor relationships, while also coordinating staff and volunteer involvement to deliver a seamless and meaningful experience across Food Bank's portfolio of events. Each event should reflect and advance Food Bank For New York City's mission while strengthening our brand identity and creating opportunities for meaningful engagement. This role demands strong project management, cross-department collaboration, and a storytelling mindset to design experiences that clearly connect our mission to our events. The Manager ensures a diverse portfolio of events that are accessible at every giving level, offering meaningful opportunities for connection and engagement. Strategic Collaboration * Partner with organizational leadership to define event goals, audiences, and key messages. * Serve as clearing house and resource for organization-wide event planning and strategies and ensure events are on-brand and support our overall objectives. * Develop strategies to cultivate deeper donor engagement to optimize future fundraising efforts that will contribute to campaign outcomes. * Participate in list development and segmentation in coordination with the Campaign Manager and Director of Fundraising Operations. * Collaborate across teams to ensure events align with Food Bank's mission, brand, and values. Event Planning and Execution * Develop and implement comprehensive event plans, including timelines, run-of-show documents, staffing plans, and coordination of logistics. * Secure venues and manage vendor contracts (catering, A/V, decor, transportation). * Lead on-site execution, including setup, donor check-in, staff coordination, and issue resolution. * Serve as primary point of contact for external consultants supporting signature Food Bank events, including Gotham Ball and Eat For Good dinners, ensuring consistent execution and brand representation. * Support third-party and Junior Board events by providing guidance and oversight to external partners and young professionals hosting mission-aligned events that build future leadership pipelines. * Assist with donor experiences such as Mission Engagement Tours, Friends and Family Repacks, and Philanthropy Dinners providing logistic support, staffing, and other needs as required. * Provide event expertise, strategic input, and planning tools to other teams managing their own events, acting as a consultative partner, not direct event lead, for activities such as community, partner, or program events. Project and Data Management * Oversee event technology platforms (NXT Events, Classy); create registration sites, track metrics, and ensure data accuracy across systems. Continuously improve processes to support efficiency. * Analyze event performance and report updates to the CDO and key stakeholders. * Use Teams and Monday.com to manage workflows, timelines, and deliverables across departments. * Collaborate with Senior Manager of Donor Communications and Engagement, Campaign Manager, and MarComm team on pre-event materials and messaging, event-day collateral, and post-event outreach including Gratavid videos, thank-you notes, and impact reports. * Collect feedback, capture insights, and contribute and file event debriefs. Budget Oversight * Manage event budget in partnership with the Senior Administrative Manager, ensuring accurate tracking of revenue and expenses. Qualifications * 3 - 5 years of experience in event planning. * Strong project management skills, with the ability to manage up and across to ensure deadlines are met. * Excellent verbal and written communication skills for donor cultivation and event promotion. * Collaborative, detail-oriented, and adaptable in fast-paced environments. * Experience planning and executing complex events across diverse teams. * Demonstrated ability to design innovative event experiences that connect audiences to mission and impact. * Familiarity with donor-centered fundraising and campaign strategy. * Bring fresh, creative ideas to enhance donor engagement and recognition. * Proficiency with fundraising databases (Raiser's Edge NXT preferred) and Microsoft Office Suite. * Comfortable working with high-level stakeholders including board members, major donors, and senior executives. * Collaborative, proactive, and solution oriented. * Occasional evening and weekend availability is required based on event needs. * Travel across NYC boroughs to various venues is expected. * Ability to lift and carry up to 50 lbs. of event supplies and materials. The salary range for this role is $85,000 - $95,000 annually. Featured Benefits * Competitive Health Benefit Package (Medical, Dental & Vision) * 403(b) Retirement Plan with company match * Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4-Day Work Weeks during the Summer & more!) * Paid Parental Leave * Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA) * Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more) * EAP, wellness, and mental health resources * Discounted staff perks (e.g., movie tickets, gym memberships, travel) People-First Culture At Food Bank for New York City, we pride ourselves on having a People-First Culture, our people are our greatest strength. In addition to our benefits, we offer employee engagement opportunities such as our culture committee, annual organization celebrations and more!

Food Bank for New York City's truck drivers are reliable and dependable and represent the Food Bank in a courteous and professional manner while out on the road and in all dealings and contact with member agencies and partners, suppliers, and donors. Our drivers are required to use tact and diplomacy in all situations dealing with our partners and other team members and leadership. Principal Duties and Responsibilities: Deliver and pick up produce, frozen and dry food products to member agencies, suppliers, donors and other locations as assigned. Assists in loading trailer with materials. Unloads trailer by using forklift or hand truck. Transports loads over required route to proper destinations. Obtains shipping bills and necessary signatures. Returns completed paperwork to the warehouse office. Removes empty pallets from trailer truck and carries them to designated piling area. Performs miscellaneous service duties such as checking oil, water, gasoline and air in tires on a daily basis. Other work-related and warehouse duties as assigned by supervisor or manager Reliable and regular attendance is expected. Qualifications: Valid driver's license -CLASS B CDL 18 years or older Ability to pass a drug test Ability to pass a background check

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Food Bank Donation Coordinator Department: Food Bank Reports to: Director of Procurement Status: Full-Time, Hourly, Non-exempt Job Level: #4 Administrative and Program Support Updated: December 2025 SUMMARY The Food Bank Donation Coordinator plays a crucial role in supporting the mission of Foodlink by securing, organizing, and managing donations such as food, health and wellness products, and other items from individuals, businesses, and community partners. This role will serve as the primary contact for incoming product donations and is responsible for donation logistics including scheduling deliveries/pickups, maintaining accurate records, and ensuring all donations are handled according to food safety and organizational guidelines. They will also provide administrative support to the Enabled Agency Program by providing excellent customer service to donors and members while fulfilling reporting requirements for the program. KEY RESPONSIBILITIES Donor Relations & Management Receive, record, and track all product donations received by the food bank and ensure accurate data entry into donor management systems including Ceres and Meal Connect. Coordinate logistics for product donations, including working with Food Bank Logistics Manager to schedule pickups and deliveries. Serve as the primary point of contact for individual, corporate, and community product donors. Provide timely acknowledgements, receipts, and thank-you communications to product donors. Collaborate and communicate regularly with the development team to cultivate donor relationships. Create new donor records in Ceres and perform audits to ensure accuracy and compliance. Leads communication with the Office of General Services (OGS) team including coordination of entitlement and bonus USDA loads, ordering through WBSCM portal, and ensuring accurate reporting. Maintain updated database of current donors as well as enabled agency store assignments. Maintain web-based donation reporting system of assigned agencies and retail locations in Meal Connect. Participate in donor visits, as needed, including retail stores as part of the Enabled Agency program. Donation Drives Coordinate and manage product donation drives throughout the year, including seasonal campaigns (e.g., holiday drives, back-to-school drives). Build and maintain strong relationships with local businesses, schools, religious organizations, and other community groups to foster collaboration and secure donations. Develop marketing materials and assist with the promotion of donation drives through social media, newsletters, local media, and flyers. Recruit, train, and coordinate volunteers for the successful operation of donation drives. Oversee the logistics of donation drop-off and collection points, including organizing transportation, storage, and inventory. Maintain accurate records of donations, ensuring all contributions are properly logged and acknowledged. Identify and pursue new partnerships and sponsorship opportunities to support product drives and increase overall donations. Provide regular updates and reports on donation drive progress, successes, and challenges to leadership. Work closely with the operations team to ensure that donated items meet the food bank's quality standards. Reporting & Compliance Prepare regular reports on donation activities and trends. Ensure compliance with food safety standards and organizational policies. Assist with audits and documentation related to donations. Food Bank Operations Assist with the creation of new item codes and perform audits to ensure accuracy and compliance. Other duties assigned to support the Food Bank team. Requirements: QUALIFICATIONS High school diploma or equivalent required; college degree in nonprofit management, business, or related field preferred. At least 2 years of experience in donor relations or nonprofit operations preferred. Strong organizational and time-management skills with attention to details and accuracy. Excellent verbal and written communication abilities. Ability to manage multiple projects and deadlines. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with social media platforms. Flexible, adaptable, and able to manage changing priorities. Passion for Foodlink's mission and commitment to serving the community. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, hourly position ranging from $20.00 - $28.00 per hour depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as document. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Job DescriptionDescription: Director of Food Bank Operations Department: Food Bank Reports to: VP, Food Bank Status: Full time, Exempt Job Level: Grade #8 - Departmental Leadership Role Updated: December 2025 BACKGROUND Foodlink is seeking a strong, mission-driven leader to provide strategic oversight and coordination of Foodlink's food bank operations. Our 70,000+ square foot warehouse distributes more than 25 million pounds of food annually to a network of more than 400 emergency food programs throughout our 10-county service area. The logistics of distributing food are complex, with many regulatory requirements, and must always be mission-oriented and community-centered. SUMMARY The Director of Food Bank Operations is a mission driven leader responsible for ensuring the efficient, safe, and accurate movement of products through Foodlink's supply chain. This role oversees order fulfillment, shipping, receiving, and inventory management-ensuring partners receive exceptional service and that all food handling meets regulatory and organizational standards. They lead with The Foodlink Way and model our leadership core competencies- playing a critical role in operational strategy, cross departmental collaboration, and advancing Foodlink's mission to end hunger and build healthier communities. KEY RESPONSIBILITIES Leadership & Mission Alignment Guide and inspire teams to fulfill Foodlink's mission, ensuring daily operations reflect organizational values and a commitment to equity, diversity, inclusion, and belonging. Embody The Foodlink Way by collaborating across teams, adapting to challenges, taking ownership of outcomes, and leading with compassion for staff, partners, and the community. Act as a steward of Foodlink's resources, making informed, mission aligned-decisions even amidst uncertainty. Communicate clearly and effectively with diverse audiences, ensuring understanding across internal teams, partner agencies, and community stakeholders. Demonstrate strong systems thinking, challenge the status quo, and identify future opportunities to improve operations. Operational Oversight Provide strategic and hands-on- leadership for order fulfillment, shipping, receiving, and distribution operations. Oversee receiving, product storage, inventory movement, order fulfillment, and delivery processes to ensure accuracy, timeliness, and safety. Ensure compliance with AIB food safety regulations, Feeding America standards, OSHA requirements, and internal policies. Monitor operational KPIs and use data to drive continuous improvement and decision-making-. Team Leadership & Development Directly supervise the Food Bank Logistics Manager and Food Bank Fulfillment Manager, effectively delegating and empowering them to achieve goals. Provide clear, timely feedback and coaching to support the growth and development of team members. Build trust by leading with empathy, accountability, and alignment with Foodlink values, policies, and practices. Celebrate team wins and contributions, fostering a positive and collaborative culture. Resolve conflict effectively and engage in difficult conversations with composure and emotional self-awareness-. Promote a healthy, sustainable workload for self and others. Process Improvement & Innovation Identify opportunities to streamline workflows, reduce waste, and improve service levels. Lead or support implementation of systems, equipment, or technologies that enhance operational efficiency and lower cost. Encourage curiosity, continuous learning, and adaptability across the distribution center team. Use data, feedback, and frontline insights to inform improvements and future planning. Financial Management Create and manage the annual operations budget, ensuring alignment with organizational goals and resource stewardship expectations. Monitor monthly financial performance, analyze variances, and adjust operational plans as needed. Ensure cost-effective use of labor, equipment, supplies, and contracted services. Collaborate with Finance to support forecasting, grant reporting, and long-term financial planning. Make operational decisions that balance efficiency, service quality, and financial responsibility. Cross Functional Collaboration Partner with Member Services, Procurement, Finance, Development, and Facilities to ensure seamless coordination and support for partners and community initiatives. Support emergency food distribution efforts and community response operations as needed. Communicate operational needs, constraints, and opportunities to leadership. Model team first- collaboration by working across departments to solve problems and advance shared goals. Personal Leadership & Professionalism Lead with curiosity, seek feedback, and demonstrate a commitment to ongoing learning. Take responsibility for decisions, outcomes, and continuous improvement. Act with compassion in interactions with staff, partners, and community members. Manage workload with intention, prioritizing personal well-being while maintaining high standards of excellence. Pursue excellence and hold self and others accountable for results. QUALIFICATIONS Bachelor's degree in supply chain management, logistics, business administration, or related field-or equivalent work experience. 5+ years of progressive experience in operations, logistics, warehouse management, or supply chain roles. 3+ years of leadership experience managing supervisors or managers. Experience in nonprofit, food bank, or food distribution preferred. Demonstrated success in operational planning, process improvement, and team leadership. Strong understanding of warehouse operations, distribution, and inventory management. Experience with budget creation, financial management, or departmental cost oversight. Excellent communication, leadership, and problem-solving skills. Experience with warehouse management systems (WMS), routing software, or ERP systems. Experience managing fleet operations or working in CDL-regulated environments preferred. Strong organizational and time-management skills with attention to details and accuracy. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with social media platforms. Flexible, adaptable, and able to manage changing priorities. Commitment to Foodlink's mission, leadership core competencies, and The Foodlink Way values. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, exempt position ranging from $72,039 - $90,048 per year depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. ? Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.? Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.? ? Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. ? Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Requirements:

Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Member Engagement Manager Department: Food Bank Reports to: Director of Food Bank Programs & Compliance Status: Full-time, Salary, Exempt Job Level: (7), People Leadership Roles Updated: January 2026 BACKGROUND Foodlink sources, stores and distributes more than 20 million pounds of food annually to a network of partners comprised of food pantries, meal programs, emergency shelters and other non-profits throughout ten counties. The Member Services team maintains relationships with our 400 partners. The team members are responsible for providing exemplary customer service, partner trainings and resources, capacity-building assistance and compliance oversight. SUMMARY The Member Engagement Manager (MEM) oversees all aspects of the Foodlink member agency network, maximizing partner relationships and resources, while ensuring compliance with required standards. The MEM supervises several team members who are tasked with providing excellent customer service to member agencies and ensuring effective and strategic distribution of programs, services, and resources. KEY RESPONSIBILITIES People Management: Empower and train staff to work effectively with member agencies and ensure the team lives out The Foodlink Way in their customer service interactions. Manage Member Services staff, including personnel responsible for customer service, member relations, new member applications and onboarding, and order processing. Management includes administrative support (goal settings, performance appraisals, approving timecards, weekly check-ins, etc.), in addition to building a culture of excellence by focusing on Foodlink's core values. Invest in the development and growth of team members, providing oversight of the allocation of professional development dollars. Supporting our Member Network: Provide exemplary customer service for Foodlink's network of member agencies by providing oversight and accountability for issue resolution to ensure timely responses and serving as point of contact for escalated issues Develop and support relationships with members to maintain and expand network capacity, capability, and reach. Serve as liaison between member agencies and Foodlink operations for order fulfillment and distribution, including providing oversight of annual holiday order program. Develop and oversee the execution of a comprehensive external communication plan to educate, train, and inform member agencies and strengthen network relationships. Responsible for oversight of the New Member Onboarding process, providing membership recommendations to Director and Foodlink senior leadership, and ensuring timely processing of applications and accurate account setup. Oversee site monitoring and member compliance with federal, state, and Feeding America standards. Ensure that all grant dollars allocated to Member Services and members are spent appropriately and within federal and state guidelines and regulations. Maintain oversight of member grant lines of credit to ensure timely spending, as well member account balances to ensure timely payment. In consultation with Finance team, oversee follow-up with members regarding overdue payments. Develop and maintain a Member Services dashboard that will facilitate effective partnerships and evaluation of our agency network using agency surveys, internal data reports and other metrics. Working with the Member Services and Marketing teams, plan and execute the Foodlink Annual Member Conference that brings together partner agencies for training, development, and relationship-building. In collaboration with Director of Food Bank Programs & Compliance, lead the Agency Advisory Council (AAC) and plan quarterly meetings with representatives from partner agencies. Works closely with Director of Food Bank Programs & Compliance to achieve departmental goals and meet the needs of members. This will include departmental projects and tasks not specified in this job description. Requirements QUALIFICATIONS Bachelor's degree and three years of relevant customer service experience or equivalent combination of education and experience is required. Previous experience leading, supervising, and developing people is required. Previous non-profit experience is preferred. Experience with non-profit organizations in Foodlink's 10-county service area is a plus. Knowledge of and/or experience with the issue of food insecurity and related issues (e.g., housing insecurity, poverty, etc.) is preferred. Able to write reports and business correspondence and to effectively present information and respond to questions from managers, agencies, and the general public. Advanced computer proficiency, including use of Microsoft operating system, internet, and Microsoft Office365 suite (Outlook, Word, Excel, Teams, Sharepoint, OneDrive). Ability and willingness to learn, navigate and implement various software programs, processes, and systems. Exceptional organizational skills, a strong attention to detail, and the ability to solve practical problems under time constraints and within established deadlines. Ability to communicate clearly, effectively, and with cultural competence (speak, read, and write proficiently) in English is required, including in-person, over the phone, and by email. Ability and willingness to drive throughout Foodlink's 10-county service area. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full-time position paid on a salary basis, range starting at $62,642 to $70,000/annually based on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Certain positions, depending on their responsibilities and at the approval of Human Resources, are eligible for a personal cell phone usage stipend. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Compensation for this role is $35.71/ hour DUTIES AND RESPONSIBILITIES: Under the supervision of the Vice President, Philanthropy, the Coordinator, Philanthropy will: Provide all primary administrative support for the Vice President, Philanthropy, as they build and sustain relationships with high-capacity prospects and donors Support the Vice President, Director, and Major Gift and Leadership Giving team members in creating and executing donor-facing work, providing reminders, materials, and draft communications, as well as assisting with briefings, prospect research, appointment scheduling, and call reports Provide general administrative support to the larger team, such as taking and sharing team meeting notes, coordinating internal and external meetings, creating and managing small direct mail initiatives, and supporting cultivation and stewardship outreach to donors Help manage and track workflow within the team by creating an archive of conversations, notes, and decisions and regularly revisiting these documents to help ensure timely outcomes Manage and coordinate all administrative aspects and activities of our Community Kitchen dinners, the Food Bank Kids Council Initiative, Women's Society, Junior Board meetings and other fundraising events Represent Food Bank and its programs accurately when speaking with donors, volunteers, and colleagues as needed at team events, volunteer opportunities, and organization-wide events Contribute to organizational and departmental culture by working with integrity, maintaining a solutions-oriented approach, and adjusting workflow to best serve Food Bank's mission Help secure, maintain and enter information in Raiser's Edge NXT, including using InstantCheckmate, iWave and other web-based research platforms to retrieve additional information and update moves management steps Conduct initial research on principal and major gift level prospects that will allow for enhanced strategy and donor experiences Monitor and respond to donor inquiries from the Five Boroughs Society email inbox Additional responsibilities as needed to support departmental and organizational goals. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Bachelor's degree or relevant work experience Commitment to the mission and values of Food Bank For New York City Minimum of one (1) year of administrative experience Professional experience in non-profit development preferred Strong written and verbal communication skills Excellent customer service skills Comfortable with in-person engagement and relationship building with donors, volunteers and colleagues at all levels Detail-oriented and experience in creating workflows Ability to set priorities, multi-task, meet deadlines and work as part of a team Solid Microsoft Office Suite skills, especially Word, Excel (ability to conduct email and mail/letter merges as well as graphs and charts), and Outlook Preferred experience with Raiser's Edge NXT or comparable CRM database

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Temporary Kitchen Driver Department: Kitchen Operations Reports to: Kitchen Fleet Manager Status: Hourly, Non-exempt, Full-time, Temporary Job Level: (2) Foundational Roles Updated: September 2025 Description The Kitchen Driver Picks up and delivers food items for the Kitchen by following detailed service routes in the Monroe County and surrounding areas using a van or diesel truck. This position requires exemplary customer service and attention to detail. Essential Duties and Responsibilities include the following. Other duties may be assigned. Before starting trip, walks around truck to observe any visual defects and checks operating systems such as brakes, horn, windshield wipers, lights, first-aid kits, emergency flashers; completes all required inspectionsheets, turning them into appropriate personnel. Loads cambro (insulated food carrier) units and meal components in full Picks up and delivers food items and cambros by following prescribed service route and safety rules. At end of route, checks truck interior, removing any waste items or trash. Completes all driver logs and paperwork associated with pick-ups and deliveries in a timely manner. Turns all of this paperwork into appropriate personnel, as well as filing daily food delivery slips and paper delivery slips Reports accidents immediately When not scheduled to a service route or when the service route does not require a full eight hours to complete, assists as needed in any area of the kitchen or warehouse as directed by the supervisor. As required, completes additional service routes other than the regular assignments. Follows all sanitary and safety guidelines as required by government laws and Foodlink policies Represents Foodlink in a professional manner whenever interfacing with customers, donors, volunteers and/or constituent providers all while wearing approved uniform. Provides exemplary customer service both internally and externally Responsible for maintaining a clean and organized routing cooler and dock area Performs general housekeeping and sanitation duties as needed Works as a team player. Requirements: Minimum Qualifications · Must hold a current, valid NYS driver's license. · Excellent driving record, as verified through the state DMV · High school diploma, GED, or equivalent combination of education and experience · Knowledge of kitchen/food safety and sanitary standards a plus · Candidates must pass pre-employment drug screen and abide by companywide & DOT drug /alcohol related policies. · Must be able to work independently. · Able to carry out oral and written instructions. · Able to communicate clearly and concisely · Able to apply mathematical concepts. · Able to work in a team environment. · Friendly, customer-oriented personality. · Capable of standing and sitting for long periods of time. · Able to lift bulk objects or objects weighing up to 60 pounds. · Fluency in English required. Knowledge of Spanish helpful. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full-time position paid on an hourly basis, ranging from $18.00-$19.57hour (DOE). Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to handle or feel items such as documents. The team member is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Must be capable of standing and walking for long periods of time. The job requires repetitive movements like bending, crouching, kneeling, lifting and carrying materials and equipment weighing up to 60 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the fast-paced work environment is usually moderate. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

The Fundraising Operations Coordinator plays a critical role in maintaining the accuracy and integrity of donor gift data that supports and strengthens Food Bank For NYC's fundraising and stewardship efforts. This on-site gift processor position is responsible for a portion of our gift processing as well as sending out acknowledgment letters, donor record maintenance, pledge tracking, and managing recurring gift and acknowledgment workflows. They will collaborate across teams to support fundraising and donor relations and serve as a liaison with Finance. Database & Gift Processing Serve as primary staff member responsible for opening and sorting daily mail, prepare mailing to our caging service for deposit with accurate fund/appeal/campaign coding instructions. Ensure accurate data entry into Raiser's Edge/NXT. Maintain donor record accuracy and perform regular data hygiene tasks. Work with Director of Fundraising Operations on Notes/Action cleanup project and other necessary hygiene projects. Uphold data governance and privacy standards to ensure donor data security and compliance. Set up meetings with various staff members to discuss new database changes and updates/upgrades; train when necessary. Work with Director of Fundraising Operations and Finance to compare revenue/gifts per month for reconciliation purposes. Track gifts and attendee/donor records for events; attend event if needed for data entry assistance/guidance. Oversee pledge tracking, reminder processes, and renewal mailings; ensure timely follow-up and reporting. Serve as a resource for staff on proper data entry, reporting queries, and list generation. Fundraising Operations & Direct Mail Support execution of direct marketing and annual giving campaigns, including recurring gift tracking, credit card expiration outreach, and pledge fulfillment. Maintain calendar and assist with execution of regular donor communications not included in Direct Marketing Consultant-led appeals. Generate segmented mailing and email lists for special campaigns, assist with other list exports as needed. Support campaign logistics, donor segmentation, and event related data needs. Track and summarize campaign performance. Create and send timely, consistent donor acknowledgments that reflect Food Bank's mission. Prospect Research & Reporting Assist the Manager, Prospect Intelligence on portfolio development, proposal tracking, and pipeline management. Conduct basic research and capacity screenings on current and prospective donors. Prepare briefings to support fundraising and stewardship, including bios for donor events and Look Books. Administrative & Operational Support Submit and track departmental purchase requests and maintain accurate budget expenditure records. Oversee fulfillment for donor gifting and campaign-specific appeal items. Serve as backup for department email inboxes and donor services phone line. Support donor events and experiences such as Mission Engagement Tours, Friends and Family Repacks, Philanthropy Dinners, and other volunteer opportunities. Qualifications and Experience Experience preferred in fundraising operations, donor database management, or related nonprofit administration. Strong proficiency in Raiser's Edge/NXT and Microsoft Excel; familiarity with Classy/GoFundMePro, Omatic Cloud major plus. Excellent verbal and written communication skills. Collaborative, detail-oriented, and adaptable in fast-paced environments. Experience working across diverse teams. Familiarity with donor-centered fundraising and campaign strategy. Collaborative, proactive, and solution oriented. Occasional evening and weekend availability required based on event needs. Ability to lift and carry up to 50 lbs. of supplies and materials. Featured Benefits Competitive Health Benefit Package (Medical, Dental & Vision) 403(b) Retirement Plan with company match Generous paid time off (PTO, Holidays, Birthday Off, Volunteer Time, 4-Day Work Weeks during the Summer & more!) Paid Parental Leave Flexible Spending Accounts (FSA), Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA) Learning & Development Opportunities (Robust LinkedIn Learning library, Lunch & Learn Sessions, internal employee development & more) EAP, wellness, and mental health resources Discounted staff perks (e.g., movie tickets, gym memberships, travel) People-First Culture At Food Bank for New York City, we pride ourselves on having a People-First Culture, our people are our greatest strength. In addition to our benefits, we offer employee engagement opportunities such as our culture committee, annual organization celebrations and more!

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Food Bank Receiving Coordinator Department: Distribution Center Operations Reports to: Food Bank Logistics Manager Status: Salary, Non-Exempt, Full-Time Job Level: (2) Foundational Roles Updated: September 2025 SUMMARY The Food Bank Receiving Coordinator will be responsible for managing the receipt of products, ensuring accurate receipting and inventory records, while also maintaining a clean and organized receiving area. They oversee the Food Bank docks and associated processes to ensure food safety requirements are maintained throughout the process of receiving through product storage in the warehouse. In addition, the Receiving Coordinator is responsible for managing the inbound freight calendar as well as coordinating donation drop offs and member pickups from the Food Bank. KEY RESPONSIBILITIES Receive and inspect incoming shipments for accuracy, quality, and food safety. Verify and document the receipt of goods, including updating inventory records, in Ceres system. Unload inbound truck shipments, as needed, from donors, vendors, and Food Bank Delivery Drivers. Coordinate with Procurement Manager to resolve any discrepancies or issues with incoming shipments. Maintain a clean and organized receiving area, ensuring compliance with food safety and sanitation standards. Manage inbound freight calendar to efficiently schedule incoming shipments to most effectively utilize the Food Bank docks. Coordinate and receive product donations from local donation drives. Oversee pickup orders from the Food Bank and assist members with loading trucks/cars as needed. Assist Food Bank Delivery Drivers with loading trucks, as needed, for morning delivery routes. Assist with inventory management, including conducting regular cycle counts and reporting discrepancies. Collaborate with other departments and internal programs, including Community Kitchen and Curbside Market, to ensure timely receipt and accurate distribution of products. Operate forklifts and other material handling equipment as needed. Perform other duties assigned to support the overall operations within the Food Bank warehouse. Requirements: QUALIFICATIONS & COMPETENCIES High school diploma or equivalent. Previous experience in a receiving or warehouse role preferred. Strong attention to details and organizational skills. Ability to operate forklifts and other material handling equipment (certification preferred). Able to lift and carry materials and equipment weighing up to 50 pounds on a frequent basis Knowledge of inventory management principles. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Basic computer skills, including proficiency with MS Office, and ability to learn Ceres software. Food safety certification (e.g. ServSafe) required or ability to obtain. Valid NYS driver's license. We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, non-exempt position that ranges from $18.30 to $24.75 per hour, depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to handle or feel items such as documents. The team member is required to stand; walk and reach with hands and arms. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. This position regularly requires the individual to lift objects weighing up to 50lbs., stand for extended periods, frequent bending and reaching, as well as work in varying temperatures including refrigeration and freezer environments. WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

We are looking for Professional, Reliable, and Responsible Warehouse Professionals Ready To Work! We are looking for those who are able to use Electric Pallet Jack and those who use Forklifts, and or Hi-Lo's! We are very busy helping our New Yorkers in Need at Food Bank. Looking for an opportunity to join a team that comes to work every day making a difference in the lives of others? Food Bank for New York City's Warehouse Professionals are essential to our mission and operations. We would not be able to feed the millions of vulnerable New Yorkers without our professional team of drivers. Looking for an opportunity to make a difference in the lives of others daily? Come join us. Food Bank's Food Distribution department is responsible for servicing our agency partners throughout the five boroughs of New York City. Success in this department involves Food Distribution's ability to distribute good wholesome food in a timely, efficient and caring manner. In joining, you will be a part of a team whose goal is to serve the most vulnerable citizens of New York City and assist in its mission to end hunger. This position calls for a professional individual with warehouse experience looking for a long term career and opportunity to be a part of a team on a mission to end hunger. Performing daily warehouse operation duties up to and including selection, shipping, receiving, inventory cycle counts, cleaning and other operational duties. This labor-intensive position is responsible for building pallets of food and product for our member agencies and partners. Each type of loading requires strict attention to order accuracy with respect to loading outgoing trucks and unloading incoming trucks. Works from Electronic order system or order sheets to build loads using a forklift and/or electronic pallet jack. Position is responsible for accuracy in loading and complying with shipper/receiver documentation. Follows warehouse instructions in building loads. Employees must maintain a clean and safe work environment. This position requires lifting a very high volume of cases of product per day repeatedly during a long work period. Requires constant standing, walking, bending, twisting, squatting reaching and grasping as product is moved. PRIMARY JOB DUTIES: Drive power pallet jack/ electric pallet jack to picking area and build pallet/load according to load sheet or voice pick audio equipment (if applicable) Mark load ticket for out of stock items Wrap pallet when pallet/load is finished Turn in paper work with order for check before loading and have truck checked Stage pallet and/or load into truck when ready Complete partial pallets and put away mixed pallets KEY RESPONSIBILITIES: Experience working in a warehouse environment (e.g., order selector/picking product storage, product staging, powered pallet jack/forklifts, etc.) Driving a forklift (e.g., performing basic operations such as driving forwards, driving backwards, lifting and lowering boom, maneuvering in tight areas without damaging product, etc.) Working with racking systems and loading/unloading pallets (e.g., pulling and placing pallets on/off vertical product racking systems and trucks, maximizing storage by stacking products vertically, etc.) Experience working in a team environment (e.g., cooperating with co-workers, joint problem solving, etc.) Professional, Customer Service Focused, Comfortable in a Warehouse Setting Ensure a professional code of conduct at all times. Follow all organizational and safety policies and procedures. Help maintain a clean and safe working environment. Load and unload inbound and outbound trailers/trucks. Ensure proper stacking of all products to minimize product damage. Maintain upkeep of assigned equipment. Ensure all equipment (Pallet jacks/scanners etc.) are in proper working order. Check for signs of contamination, expiration dates or other signs of unsafe storage Complete daily assigned tasks and paperwork given by management team. Demonstrate courtesy, respect, and politeness in all interactions with clients, colleagues, and guests. Possess strong communication skills and display professional conduct at all times. Ability to multitask and think on your feet. Commitment to Food Bank's For New York City's Mission.

Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Curbside Market Operator Department: Community Health Programs Reports to: Matthew Reifsteck Supervises: NA Status: Hourly, Non-Exempt, Full-Time Job Level: 2 Updated: March 2025 SUMMARY The Curbside Market is a mobile market that sells fresh, healthy, and affordable foods in low income communities throughout Foodlink's service area. The Curbside Market Operator is responsible for ensuring safe, timely and efficient market operations at each site as assigned by their daily route and schedule. Daily responsibilities include loading/unloading, driving the Curbside Market vehicle, providing exemplary customer service, money handling and use of point-of-sale system, data collection, and volunteer supervision. Curbside Market is one of the largest mobile markets in the country and provides healthy food access to thousands of people in Greater Rochester annually. Curbside Market operates all-year round in rain or shine conditions as long as it is safe for staff and customers. A successful candidate will be able to thrive in a fast-paced, adapting environment. Operators are a representative of Foodlink and Curbside Market and are expected to uphold the values and mission of this program in our community. KEY RESPONSIBILITIES Effectively completes daily tasks required of Curbside Market operators. Follows assigned route and schedule, driving trucks to each Curbside Market site on time. Responsible for recording all sales in the point-of-sale system. Keeps Curbside Market vehicles clean and organized. Loads and unloads Curbside Market vehicle at the beginning and end of each shift Ensures safety of self, volunteers and customers by inspecting, cleaning and sanitizing vehicles. Completes and observes important safety procedures. Completes pre-trip truck inspections before every route. Observes all safety policies and procedures as required by Foodlink policies and DOT regulations. Reports accidents, incidents, and safety concerns immediately to appropriate personnel. Provide exemplary customer service to Curbside Market Customers and others. Operators are expected to serve a wide variety of people and communities. Being able to think quickly on your feet, adapt to new environments, and engage with a wide variety of people. Represents Foodlink in a professional manner at all times when interfacing with customers, donors, volunteers and/or constituent providers. Communicates all issues and concerns from sites and customers to the Curbside Market Supervisor. Serve as the point person for Foodlink volunteers and interns. Help train and onboard new volunteers and interns. Support other organizational priorities, as determined by the Director of Community Health Programs, given the flexibility required of all staff in a fast-paced, growing organization Requirements: COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Adaptability: Able to adapt to evolving program needs in a fast- paced environment. Problem Solving: Identifies and resolves problems in a timely manner and develops alternate solutions. Teamwork and Communication: Willingness to step up to support the Curbside Market team and mission. Responds promptly to internal team needs and commitments. Quality: Demonstrates accuracy and thoroughness, looking for opportunities to improve and promote quality. Self-direction: Able to work independently, but also able to seek assistance and direction on complex issues. Customer service: Must be able and willing to deliver excellence customer service to all customers, volunteers, ambassadors, and community partners. QUALIFICATIONS We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color. Driving: Must possess a valid driver's license with a good driving record, feel comfortable driving a large vehicle Physical: Must be able to lift 50 pounds and stand on feet for an extended amount of time. Will be working in hot and cold temperatures, both indoor and outdoor. Point-of-sale Proficiency: ability to use iPad to record transactions. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, year-round position, paid $18.50 per hour. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Full-time Description Director of Food Bank Operations Department: Food Bank Reports to: VP, Food Bank Status: Full time, Exempt Job Level: Grade #8 - Departmental Leadership Role Updated: December 2025 BACKGROUND Foodlink is seeking a strong, mission-driven leader to provide strategic oversight and coordination of Foodlink's food bank operations. Our 70,000+ square foot warehouse distributes more than 25 million pounds of food annually to a network of more than 400 emergency food programs throughout our 10-county service area. The logistics of distributing food are complex, with many regulatory requirements, and must always be mission-oriented and community-centered. SUMMARY The Director of Food Bank Operations is a mission driven leader responsible for ensuring the efficient, safe, and accurate movement of products through Foodlink's supply chain. This role oversees order fulfillment, shipping, receiving, and inventory management-ensuring partners receive exceptional service and that all food handling meets regulatory and organizational standards. They lead with The Foodlink Way and model our leadership core competencies- playing a critical role in operational strategy, cross departmental collaboration, and advancing Foodlink's mission to end hunger and build healthier communities. KEY RESPONSIBILITIES Leadership & Mission Alignment Guide and inspire teams to fulfill Foodlink's mission, ensuring daily operations reflect organizational values and a commitment to equity, diversity, inclusion, and belonging. Embody The Foodlink Way by collaborating across teams, adapting to challenges, taking ownership of outcomes, and leading with compassion for staff, partners, and the community. Act as a steward of Foodlink's resources, making informed, mission aligned-decisions even amidst uncertainty. Communicate clearly and effectively with diverse audiences, ensuring understanding across internal teams, partner agencies, and community stakeholders. Demonstrate strong systems thinking, challenge the status quo, and identify future opportunities to improve operations. Operational Oversight Provide strategic and hands-on- leadership for order fulfillment, shipping, receiving, and distribution operations. Oversee receiving, product storage, inventory movement, order fulfillment, and delivery processes to ensure accuracy, timeliness, and safety. Ensure compliance with AIB food safety regulations, Feeding America standards, OSHA requirements, and internal policies. Monitor operational KPIs and use data to drive continuous improvement and decision-making-. Team Leadership & Development Directly supervise the Food Bank Logistics Manager and Food Bank Fulfillment Manager, effectively delegating and empowering them to achieve goals. Provide clear, timely feedback and coaching to support the growth and development of team members. Build trust by leading with empathy, accountability, and alignment with Foodlink values, policies, and practices. Celebrate team wins and contributions, fostering a positive and collaborative culture. Resolve conflict effectively and engage in difficult conversations with composure and emotional self-awareness-. Promote a healthy, sustainable workload for self and others. Process Improvement & Innovation Identify opportunities to streamline workflows, reduce waste, and improve service levels. Lead or support implementation of systems, equipment, or technologies that enhance operational efficiency and lower cost. Encourage curiosity, continuous learning, and adaptability across the distribution center team. Use data, feedback, and frontline insights to inform improvements and future planning. Financial Management Create and manage the annual operations budget, ensuring alignment with organizational goals and resource stewardship expectations. Monitor monthly financial performance, analyze variances, and adjust operational plans as needed. Ensure cost-effective use of labor, equipment, supplies, and contracted services. Collaborate with Finance to support forecasting, grant reporting, and long-term financial planning. Make operational decisions that balance efficiency, service quality, and financial responsibility. Cross Functional Collaboration Partner with Member Services, Procurement, Finance, Development, and Facilities to ensure seamless coordination and support for partners and community initiatives. Support emergency food distribution efforts and community response operations as needed. Communicate operational needs, constraints, and opportunities to leadership. Model team first- collaboration by working across departments to solve problems and advance shared goals. Personal Leadership & Professionalism Lead with curiosity, seek feedback, and demonstrate a commitment to ongoing learning. Take responsibility for decisions, outcomes, and continuous improvement. Act with compassion in interactions with staff, partners, and community members. Manage workload with intention, prioritizing personal well-being while maintaining high standards of excellence. Pursue excellence and hold self and others accountable for results. QUALIFICATIONS Bachelor's degree in supply chain management, logistics, business administration, or related field-or equivalent work experience. 5+ years of progressive experience in operations, logistics, warehouse management, or supply chain roles. 3+ years of leadership experience managing supervisors or managers. Experience in nonprofit, food bank, or food distribution preferred. Demonstrated success in operational planning, process improvement, and team leadership. Strong understanding of warehouse operations, distribution, and inventory management. Experience with budget creation, financial management, or departmental cost oversight. Excellent communication, leadership, and problem-solving skills. Experience with warehouse management systems (WMS), routing software, or ERP systems. Experience managing fleet operations or working in CDL-regulated environments preferred. Strong organizational and time-management skills with attention to details and accuracy. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with social media platforms. Flexible, adaptable, and able to manage changing priorities. Commitment to Foodlink's mission, leadership core competencies, and The Foodlink Way values. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, exempt position ranging from $72,039 - $90,048 per year depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds. Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. ? Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.? Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.? ? Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. ? Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Salary Description $72,039 - $90,048 per year

Full-time Description Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Food Bank Donation Coordinator Department: Food Bank Reports to: Director of Procurement Status: Full-Time, Hourly, Non-exempt Job Level: #4 Administrative and Program Support Updated: December 2025 SUMMARY The Food Bank Donation Coordinator plays a crucial role in supporting the mission of Foodlink by securing, organizing, and managing donations such as food, health and wellness products, and other items from individuals, businesses, and community partners. This role will serve as the primary contact for incoming product donations and is responsible for donation logistics including scheduling deliveries/pickups, maintaining accurate records, and ensuring all donations are handled according to food safety and organizational guidelines. They will also provide administrative support to the Enabled Agency Program by providing excellent customer service to donors and members while fulfilling reporting requirements for the program. KEY RESPONSIBILITIES Donor Relations & Management Receive, record, and track all product donations received by the food bank and ensure accurate data entry into donor management systems including Ceres and Meal Connect. Coordinate logistics for product donations, including working with Food Bank Logistics Manager to schedule pickups and deliveries. Serve as the primary point of contact for individual, corporate, and community product donors. Provide timely acknowledgements, receipts, and thank-you communications to product donors. Collaborate and communicate regularly with the development team to cultivate donor relationships. Create new donor records in Ceres and perform audits to ensure accuracy and compliance. Leads communication with the Office of General Services (OGS) team including coordination of entitlement and bonus USDA loads, ordering through WBSCM portal, and ensuring accurate reporting. Maintain updated database of current donors as well as enabled agency store assignments. Maintain web-based donation reporting system of assigned agencies and retail locations in Meal Connect. Participate in donor visits, as needed, including retail stores as part of the Enabled Agency program. Donation Drives Coordinate and manage product donation drives throughout the year, including seasonal campaigns (e.g., holiday drives, back-to-school drives). Build and maintain strong relationships with local businesses, schools, religious organizations, and other community groups to foster collaboration and secure donations. Develop marketing materials and assist with the promotion of donation drives through social media, newsletters, local media, and flyers. Recruit, train, and coordinate volunteers for the successful operation of donation drives. Oversee the logistics of donation drop-off and collection points, including organizing transportation, storage, and inventory. Maintain accurate records of donations, ensuring all contributions are properly logged and acknowledged. Identify and pursue new partnerships and sponsorship opportunities to support product drives and increase overall donations. Provide regular updates and reports on donation drive progress, successes, and challenges to leadership. Work closely with the operations team to ensure that donated items meet the food bank's quality standards. Reporting & Compliance Prepare regular reports on donation activities and trends. Ensure compliance with food safety standards and organizational policies. Assist with audits and documentation related to donations. Food Bank Operations Assist with the creation of new item codes and perform audits to ensure accuracy and compliance. Other duties assigned to support the Food Bank team. Requirements QUALIFICATIONS High school diploma or equivalent required; college degree in nonprofit management, business, or related field preferred. At least 2 years of experience in donor relations or nonprofit operations preferred. Strong organizational and time-management skills with attention to details and accuracy. Excellent verbal and written communication abilities. Ability to manage multiple projects and deadlines. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with social media platforms. Flexible, adaptable, and able to manage changing priorities. Passion for Foodlink's mission and commitment to serving the community. We are actively seeking a diverse pool of candidates for this position and strongly encourage applications from candidates of color. SALARY AND BENEFITS This is a full time, hourly position ranging from $20.00 - $28.00 per hour depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as document. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions. Salary Description $20-28 / hour