You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Responsibilities
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, outstanding customer experience, and operational expectations
* Maintaining personal and productivity goals
* Connects with every customer by asking open-ended questions to assess needs
* Ability to learn and share expertise of products and trends to fit customer's needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* Contributes to a positive and inclusive work environment
Qualifications
* 0-3 year of retail experience
* Confident and comfortable engaging customers to deliver an elevated experience
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Initiates completion of tasks or activities without necessary supervision
* Flexible availability - including nights, weekends, and holidays
Benefits
Rate of Pay: $18.95 / hour
Daily Pay / Weekly Pay
30-50% Employee Discount
Development and Advancement Opportunities
$19 hourly Auto-Apply 44d ago
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Overnight Stock Associate
Ross Stores, Inc. 4.3
Emeryville, CA job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
COMPENSATION
The base pay range for this role is $20.90 - $21.40. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
$20.9-21.4 hourly 6d ago
Media Manager
Ross 4.3
Dublin, CA job
GENERAL PURPOSE:
The Media Manager is responsible for contributing to the development of the Ross media strategy to drive brand awareness and store visits, in partnership with the Media Director and Media Agency. The Media Manager will provide strategic guidance to the media agencies based on business and marketing goals. They will help analyze target audience media consumption trends, competitive activity, prior and current campaign performance, and company goals/objectives, and use this to help develop strategic media plan recommendations. The Manager will also partner with agencies on detailed TV and digital video planning, buying, and analysis.
ESSENTIAL FUNCTIONS:
Partner with Media Director and Media Agency to develop media strategy
Help determine appropriate media mix allocation and roles for each channel, and collaborate with digital and social media teams.
Develop test and learn roadmap across different video channel strategies (e.g. local and national network, cable, streaming TV, OTT, addressable and other digital video opportunities, etc.)
Provide guidance to agency partners based on business and marketing goals
Work across agency teams, fostering communication and cross channel strategy, insights, fluidity and transparency.
Stay on top of broader media landscape and consumer trends, including media consumption and advertising platforms / offerings. Attend events and conferences. Develop perspective on implications for Ross media strategy.
Be an expert on competitive media strategies and develop implications for Ross strategy.
Manage TV media planning and buying
Partner with agency to develop detailed TV media plans and buys, including target audience, markets, campaigns, flighting, programming, and reach and frequency goals.
Provide oversight to marketing analyst on TV analysis and reporting, including evaluating buys against plans and prior buys.
Manage timelines and approvals needed for campaign execution and measurement.
Ensure strong stewardship of buys in-flight, and track /manage under-delivery.
Research and understand measurement/accountability tools, develop recommendations for use cases and evaluate appropriate investment relative to working media dollars.
Assess effectiveness of media strategy and develop recommendations to drive business results
Review sales and marketing mix model results, and develop recommendations to optimize media strategy.
Develop and conduct measurement of test and learn initiatives.
Proactively research and understand TV / video measurement tools, and develop recommendations for use cases.
Manage 3rd party media audit
Work as a liaison between audit company and media agency.
Help to develop evaluation criteria and assess scoring parameters.
Help to incorporate audit results into future recommendations and buy stewardship.
Partner with agencies to ensure strong and effective relationship that drives results
Hold weekly check-ins with agency, and develop other communication / touchbases as needed.
Ensure communication materials / reports / presentations are efficient and informative
Understand and develop use cases for agency resources (3rd party research, data management tools, etc.)
Continually look for opportunities to improve agency relationship and deliverables.
COMPETENCIES:
Analysis and Judgment
Decision Quality
Collaboration
Organizational Agility
Business Acumen
Communications
Drive for Results
Strategic Agility
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Bachelor's degree
At least 4-6 years media planning experience
Media planning and/or advertising agency experience preferred
Advanced knowledge of Excel
Strong critical thinking skills and extensive experience with quantitative analysis
Strong communication skills - verbal, written and presentation
Must be passionate and naturally curious about customers and media
Likes working with data, and has ability to extract relevant and actionable insights from data analysis.
Comfortable with operating in a fast-paced environment and dealing with ambiguity
Flexibility to manage competing priorities and shift focus as determined by changing needs of business
Ability to travel 10-15% of time
PHYSICAL REQUIREMENTS/ADA:
Please include any additional physical requirements below the standard requirements (including any travel, lifting, pushing, or pulling)
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements\: Ability to see information in print and/or electronically.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER:
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$110k-140k yearly est. Auto-Apply 60d+ ago
Todd Snyder - Merch Lead
American Eagle Outfitters 4.4
San Jose, CA job
The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A
RESPONSIBILITIES:
Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
Completes floor sets and visual merchandising activities to company guidelines and standards
Follow and complete assigned merchandising instructions and plans.
Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
Manage, maintain, and organize visual storage area all for visual items
Assist on sales floor as needed, modeling brand customer service behaviors and standards
Provides feedback on improvement opportunities and obstacles impacting sales results
Communicates all employee accidents/injuries to store leadership team immediately
Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
Perform other duties as assigned and necessitated by the business
QUALIFICATIONS:
Minimum high school education or equivalent is desired, but not required
Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
Past leadership experience preferred
Strong verbal and written communication and business acumen
Demonstrated collaborative skills and ability to work well within a team
Demonstrated excellent time management, organization skills and attention to detail
Ability to take feedback and take action when appropriate
Ability to work in a high ambiguity, fast-paced environment
Available to work a flexible schedule to include evenings and weekends
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
$116k-172k yearly est. Auto-Apply 60d+ ago
Retail Sales - Designer Men's Apparel - Valley Fair
About the Role
As Field Facilities Specialist, you will perform maintenance and handyman services in Kohl's stores, ensuring company brand standards are maintained. You will meet budgets, communicate effectively with both internal and external customers and perform all work in a quality manner, following all safety rules and regulations.
What You'll Do
Complete work orders as assigned by supervisor timely and accurate
Ensure all necessary materials and tools to perform daily work are available and kept in good condition (Kohl's will provide all needed tools)
Perform interior store repairs and maintenance with a focus on door (interior and exterior) and plumbing (faucet, toilet, water heater, etc.) repair
Perform interior lighting and electrical repairs, including lamp/ballast replacement and minor outlet repairs
Perform flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture and equipment repairs
Perform exterior maintenance of the building, including low elevation, building painting, curb/ramp painting, power-washing, and minor common area maintenance repairs
Assist stores with housekeeping problem-solving and suggested solutions for store associate teams and contract cleaning providers to increase CLEAN presence in stores
Communicate safety and cleanliness issues and action plans to resolve
Identify interior and exterior maintenance issues that need resolution by exterior vendors and enter issues into Web Based Facilities Management program for assignment and completion
Communicate recaps regularly to the Territory Facilities Manager and/or Store and District Managers of stores visited, wins and opportunities found and issues resolved on store visits
Additional tasks may be assigned
What Skills You Have
Required
Ability to work independently
Effective verbal and written communication skills
Proficiency in Microsoft Word and Excel, navigation of websites and ability to utilize new computer systems, including smartphones
2-4 years of prior maintenance work with a strong focus on door, plumbing, electrical/lighting and handyman Services
Prior retail or office building maintenance experience
Familiarity with general maintenance tools and tasks
Preferred
Ability to repair a variety of other interior/exterior issues as assigned by Supervisor, including equipment and CAM items
Special Requirements
Moderate lifting - 25 to 50lbs on a regular basis
Ability to travel up to 100% of the time with some overnight stays based on store schedule/location
Ability to climb/work on ladders up to 12ft in height to address lighting, painting, etc. issues
Valid driver's license with a currently registered vehicle
Pay Range: $25.50 - $40.80Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
$25.5-40.8 hourly Auto-Apply 7d ago
Senior Manager, Store Initiatives and Continuous Improvement
Ross Stores, Inc. 4.3
Dublin, CA job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Senior Manager will test, analyze, and implement efficiency (ROI) and other store technology initiatives. This will include working cross functionally with Ross teams and 3rd party consultants to optimize store processes and technology to reduce payroll spend and improve customer service. The Senior Manager will utilize retail industry knowledge, engineered labor standards, corporate input, and field input to identify productivity and cost saving opportunities and understand how process changes would impact other areas of the store. The Senior Manager will be required to become knowledgeable on existing store technology, processes, and the business model in order to identify gaps and areas of opportunity. The Senior Manager will also be responsible for project management, ROI calculations and significant amounts of data analysis, as well as the implementation of the identified opportunities and strategies. The Senior Manager will be expected to keep a pulse on retail industry trends regarding process efficiencies and technologies, and leverage these where it makes sense in the Ross business model. In addition, the Senior Manager will partner with IT to design end-user interfaces and any ongoing reporting tools (for field or corporate) needed to support the execution and management of initiatives. This position will require the Senior Manager to establish successful partnerships across all facets and levels of the organization and will have significant visibility to Executive level audiences.
The base salary range for this role is $121,000 - $198,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONs:
* Research industry best practices, competitor practices, and technology opportunities to improve efficiency, reduce labor spend, and improve customer wait times
* Partner with cross-functional teams comprised of Analysts, Managers and Directors from Store Planning, Store Operations, Strategy, Loss Prevention, Shortage Control, Finance, IT and the Field to implement and test various enhancements and assess impact to payroll, shrink and sales
* Develop Key Performance Indicators, qualitative feedback questions, and cost/benefit analysis and lead cross-functional teams to deliver required results in accordance with corporate expectations and timelines
* Manage analyst(s) supporting projects, responsible for assuring quality of analysis, including assessing analyst's competency level and confidence for requested tasks to determine the level of direction required to successfully complete tasks on-time
* Prepare and present clear, fact-based presentations to illustrate findings to Executive-level audiences and gain credibility based upon recommendations
* Ensure accurate timelines, deliverables and business updates are incorporated into project plans
* Understand how engineered labor standards work and can calculate throughput of a checkout system based on labor standards and transaction times
* Possess working knowledge of how to model store processes using real world data to assess the potential impact (e.g., transaction times, wait times, queue length, etc.) of enhancements or changes
* Serve as subject matter expert (SME) in Store Operations and a key point of contact for the organization to understand impact of their changes to store processes or technology
* Coordinate and oversee the development of capital expenditure requests (CERs) and benefits to support requests. Partner with Finance to track/project cash flows for monthly/annual budgeting
COMPETENCIES:
* Analysis and Judgment
* Ensures Accountability & Execution
* People Management
* Manages Conflict
* Collaboration
* Business Acumen
* Leading by Example
* Plans, Aligns & Prioritizes
* Communicates Effectively
* Organizational Agility
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Bachelor's Degree required; MBA preferred
* 8+ years of retail management experience that includes project management and business process ownership in Store Operations (preferred)
* Prior consulting experience or productivity management consulting (preferred)
* Strong leadership and project management skills and ability to manage both corporate and field resources
* Proven ability to think strategically and determine the impact of decisions on the business
* Advanced computer skills including Microsoft Access, Word, Excel, and PowerPoint - mastery of Excel and PowerPoint required
* Ability to communicate complex findings clearly and succinctly, both verbally and written, and lead presentations to senior-level Executives
* High comfort level working in ambiguous, rapidly changing environments and ability to manage multiple projects simultaneously
* Ability to successfully influence and drive results through cross-functional partnerships
* Demonstrated ability to manage projects from creation to implementation to maintenance
* Superior analytical skills, both mathematical and problem solving
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRID
SUPERVISORY RESPONSIBILITIES:
Analyst
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$121k-198.7k yearly 8d ago
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters 4.4
Daly City, CA job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$37k-44k yearly est. Auto-Apply 60d+ ago
FRONT END LEAD ASSOC - DG MKT in RIPON, CA S13357
Dollar General Corporation 4.4
Ripon, CA job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
* Lead the work of sales associates serving as cashiers including six to eight active registers.
* Operate cash register and flatbed scanner as needed to provide great customer service.
* Authorize voids and overrides; count register; make bank deposits.
* Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
* Responsible for training new cashiers;
* Cash handling policies and procedures
* Proper Scanning technique
* Engaging the customer
* Cashier selling activity
* Asking for additional front end help when lines start to back up
* Responsible for the sanitation and execution of the front end cleaning schedule.
Qualifications
Knowledge, Skills and Abilities:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Ability and willingness to obtain required certifications in food handling.
Work Experience &/or Education:
* High school diploma or equivalent.
* One to two years of retail clerk experience.
* Previous lead experience and/or grocery store experience preferred.
* Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
_
New Hire Starting Pay Range: 17.65 - 18.15
$29k-42k yearly est. 4d ago
Director, Strategic Sourcing (Store Operations)
Ross Stores, Inc. 4.3
Dublin, CA job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Director, Strategic Sourcing (Store Operations) is a high-profile, high-impact, succession-planned leadership role. This role will require a strategic and entrepreneurial mindset to identify and create opportunities to help reduce and/or avoid costs while minimizing risk for more than 2100 existing locations, with an additional 100 added annually for a $20B+ industry leader. As the Director, you will have a broad sphere of influence as a trusted advisor, strong leadership, project management, and communication skills. These are key as you'll collaborate with many cross-functional stakeholders and executive leaders while partnering with a wide variety of vendors within the Store Operations function.
The base salary range for this role is $115,200 - $216,600. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location
ESSENTIAL FUNCTIONS:
Drive Strategic Sourcing Process Execution
* Create and implement mid-to-long-term detailed sourcing strategic plans and category roadmaps.
* Drive end-to-end strategic sourcing with powerful presentations, data analysis, baseline development, model building, RFP development, bid management, negotiations, offer analysis, and scenario development.
* Conduct detailed savings analysis and savings projections and synthesize them into actionable recommendations.
* Lead RFx (RFQ, RFP, RFI) processes from start to finish for projects that vary in complexity, visibility, and priority.
* Evaluate RFx responses (quantitatively and qualitatively).
* Conduct detailed market and vendor research and communicate these findings through meaningful research summaries.
* Facilitate the development of award scenarios and recommendations for stakeholder evaluation, consideration, and decision-making.
* Participate in post-bid management, including supplier onboarding, spend analysis, and vendor management.
Ad-Hoc Analysis, Project Support, and Project Management
* Work with the leadership team to identify and strategically grow the Strategic Sourcing practice with an entrepreneurial mindset.
* Manage both planned and unplanned projects from stakeholders across the company.
* Create and execute project work plans and successfully deliver on timelines and project goals and objectives.
* Partner with business leaders to create project roadmaps and savings tracking documents.
* Deliver presentations and communicate effectively with all levels of the organization, including senior management.
* Manage the Direct Imports program, including multiple store fixture categories, interfacing with overseas suppliers in Asia and domestically in the USA.
* Work with the leadership team to identify and strategically grow the Strategic Sourcing practice with an entrepreneurial mindset.
* Manage both planned and unplanned projects from stakeholders across the company.
* Create and execute project work plans and successfully deliver on timelines and project goals and objectives.
* Partner with business leaders to create project roadmaps and savings tracking documents.
* Deliver presentations and communicate effectively with all levels of the organization, including senior management.
* Manage the Direct Imports program, including multiple store fixture categories, interfacing with overseas suppliers in Asia and domestically in the USA.
* Create and execute project work plans and successfully deliver on timelines and project goals and objectives.
* Partner with business leaders to create project roadmaps and savings tracking documents.
* Deliver presentations and communicate effectively with all levels of the organization, including senior management.
Contract Development and Management
* Lead contract negotiations with internal and Legal stakeholders.
* Assess contracts for potential sourcing project opportunities.
* Draft contract terms.
* COMPETENCIES:
People
* Building Effective Teams (for managers of People and Projects)
* Developing Talent (for managers of people)
* Collaboration
Self
* Leading by Example
* Communicates Effectively
* Ensures Accountability and Execution
* Manages Conflict
Business
* Business Acumen
* Plans, Aligns and Prioritizes
* Organizational Agility
With particular emphasis on the following specific position-related competencies:
* Drive Results
* Problem Solving
* Leadership
* Analysis and Judgement
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* BA/BS in Business, Economics, Accounting or Engineering. Advanced degree is a plus.
* A minimum of 10 years of strategic sourcing and procurement experience; multi-category sourcing experience is preferred, including sourcing both products and services.
* Management consulting experience preferred; experience in retail is a plus.
* Strategic thinking and ability to influence multiple levels of the organization.
* Excellent interpersonal, written, and verbal communication skills, especially in front of peers and executive audiences.
* Strong quantitative skills and a data-driven approach to solving problems.
* Close attention to detail and the drive to get things right with minimal supervision.
* Able to listen, understand, and communicate with associates at all levels of the company.
* Able to multi-task, prioritize, work independently, and keep a high level of focus.
* Strong Excel and PowerPoint skills required.
* Contract writing and management experience required.
* Occasional international and domestic travel is required with advanced notice given.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.
This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid
SUPERVISORY RESPONSIBILITIES:
Manager, Strategic Sourcing
DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$115.2k-216.6k yearly 8d ago
truck processing associate
The TJX Companies, Inc. 4.5
Brentwood, CA job
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Acts as Manager on Duty adhering to company policy and procedure
* Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
* Addresses immediate customer service issues and provides appropriate coaching to Associates
* Exercises discretion regarding customer service policies to satisfy customers
* Maintains accurate Associate coverage in service areas for a positive customer experience
* Ensures Associates adhere to all operational procedures
* Ensures opening/closing procedures are executed according to company guidelines
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Provides feedback, recognition and coaching to Associates
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Team player, working effectively with peers and supervisors
* Able to respond appropriately to changes in direction or unexpected situations
* Knowledge of company standard software, systems, and procedures
* Knowledge of merchandise flow in stores
* Proven problem solving skills
* Able to effectively coach, delegate, and follow-up on multiple people/tasks
* Able to act quickly under challenging circumstances
* Capable of multi-tasking
* Superior communication and organizational skills with attention to detail
* 1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2460 Sand Creek Road
Location:
USA HomeGoods Store 0237 Brentwood CA
This position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.5-18 hourly 60d+ ago
Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters 4.4
Brentwood, CA job
YOUR ROLE As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$26k-50k yearly est. Auto-Apply 9d ago
Todd Snyder - Stock
American Eagle Outfitters 4.4
Larkspur, CA job
The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience
POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A
RESPONSIBILITIES:
Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.
Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.
Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.
Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards.
Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance.
Partner with store leadership to complete stock transfers and process damages.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.
Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous stock experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Ability to receive feedback and take action when appropriate
Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Available to work a flexible schedule to include early morning, late evenings, weekends and holidays
Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment
Ability to lift cartons weighing up to 25lbs.
Ability to perform all Essential Job Functions
Proficient with technology
$31k-37k yearly est. Auto-Apply 29d ago
Creative Manager, Marketing
Ross 4.3
Dublin, CA job
GENERAL PURPOSE: This position is responsible for end-to-end execution of the seasonal creative direction in support of Ross Marketing Plans. This role manages all photography shoots, as well as a wide range of projects across TV, print, and digital marketing (web, email, and digital advertising) channels. This position requires a high level of organization, attention to detail, an eye for design and the ability to independently manage multiple projects simultaneously.
ESSENTIAL FUNCTIONS:
Develop and manage marketing print and digital creative assets for both seasonal on-model and product photography including but not limited to\:
Develop creative briefs, timelines and project budget tracking for all applicable projects.
Create quarterly shot lists for product and on-model photography based on cross-channel marketing plans.
Develop and manage product sample requests by division and communicate sample needs to the Fashion Offices (FO) and Merchants. Oversee process to ensure that the correct samples are received for shoots and donated or returned in a timely way.
For in-store shoots, create storyboards for each shot considering location and any necessary props. Lead execution of instore shoots with support from the internal team.
Responsible for booking photo shoots, talent, hair and makeup, stylists and shop Ross for products and props as needed.
Attend photo shoots, manage production logistics and direct photographers and stylists on art direction and models as needed.
Oversee asset delivery to various agencies and provide / post contact sheets for all on model and product photography shoots for easy reference.
TV / Video Production including\:
Manages TV productions in partnership with our advertising agency. Works closely with the Fashion Offices, Merchants and internal teams on production details and logistics to successfully execute commercials.
Strategically connects the dots across marketing channels to get the best outcomes and identify opportunities for process efficiency and cost savings.
Manage TV production projects on Basecamp with the most up-to-date documents and timelines.
Act as primary contact for TV production with Fashion Offices and Merchants ensuring that they are informed and deliver what's needed for each production.
Act as primary contact with Store Communications and Store Manager on TV Shoot Sample Pull Letters, store participation and TV shoot production logistics.
Maintain and evolve the In-store TV Shoot Guidelines as needed.
In partnership with the agency, attend and manage sample reviews and wardrobe fittings in Los Angeles. Attend all TV shoots in Los Angeles (or other locations as needed) including actively managing multiple production details and logistics.
Ensure all TV spots are posted to Interdubs and facilitate video link requests and needs.
Web, email and digital advertising channels project management including but not limited to\:
Develop marketing creative briefs including all content / prioritization of content, copywriting, visual assets guidance, creative considerations, budget and timelines.
Review and proof read layouts including facilitation of internal reviews and approvals. Provide consolidated feedback to agencies.
Form email subject headers and review test emails.
Act as the day-to-day liaison with external agencies managing inquiries and providing direction on projects.
Responsible for contact sheets (digital campaigns) and final work reference documents.
General project management work:
Serves as credible contact and resource for cross-functional and agency partners.
Maintain and publish project timelines across vendors to internal team.
Maintain and distribute the Ross Brand Guidelines as needed.
Manage digital and print budgets
Conduct competitive research across channels. Publish quarterly summary of insights.
Act as main Iron Mountain contact to facilitate sample kit needs.
Manage miscellaneous customer and internal requests.
COMPETENCIES:
Organizing
Presentation skills
Action oriented
Process Management
Collaboration
Time Management
Creativity
Drive for results
Strategic Agility
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Bachelor's degree in marketing, advertising or related field or equivalent combination of education and years of experience.
5+ years of marketing communications / creative services / production experience
Must be detail oriented, efficient at multitasking, and thrive in a deadline-oriented, fast-paced environment.
3+ years of management experience
Must have an eye for design / ability to articulate and provide appropriate guidance to create on-brand assets. Art direction experience preferred.
Independently manage multiple projects, budgets and timelines simultaneously.
Solid knowledge of Adobe Suite and Microsoft Office programs.
Working knowledge of Illustrator, InDesign, Photoshop and Basecamp preferred.
Great communication (verbal and written) skills and ability to work cross functionally and partner with external agencies.
PHYSICAL REQUIREMENTS/ADA:No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.Job frequently requires sitting, handling objects with hands.Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.Vision requirements\: Ability to see information in print and/or electronically.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$65k-95k yearly est. Auto-Apply 60d+ ago
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters 4.4
Santa Clara, CA job
YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$23k-32k yearly est. Auto-Apply 60d+ ago
Todd Snyder - General Manager
American Eagle Outfitters 4.4
San Francisco, CA job
The role of the General Manager is to drive the company's key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises independent judgment and discretion in the development, implementation and communication of store strategies and business plans that align with the brand strategies. In partnership with the Store Leadership, the General Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership teams that achieve sales goals, meets merchandising brand standards and delivers operational excellence.
POSITION TITLE: General Manager REPORTS TO: District Manager STATUS: Full Time Exempt SUPERVISES: Store Manager, Store Management, Store Associates RESPONSIBILITIES:
Leadership
Motivate and inspire the team by delivering a compelling vision and purpose which encompasses the company vision.
Create and lead an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing company and brand developed business plans.
Establish and communicate clear expectations and hold the store management team and self-accountable for achieving all brand, performance and behavior standards.
Build and support effective relationships peers, supervisor, field leadership and cross-functional business partners to effectively lead positive change.
Facilitate and cascade communication across the store organization and acts as liaison to field leadership and cross-functional business partners.
Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.
Drive for Results
Establish the store business strategy inclusive of forecasting sales that reflect store trend and incorporates calculated risks to drive growth.
Identify, create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
Provide feedback on success of brand initiatives, customer feedback, in-store trends and market insights to drive growth.
Manage the controllable components of the P&L to achieve all store financial and expense targets.
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
Train and develop management team on business acumen to drive business performance.
Lead the use of technology to enhance customer engagement and drive KPI results.
Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs.
Talent Management
Recruit, hire, develop and retain a high performing management team.
Teach, train and coach the store management team.
Consistently assess and provide ongoing performance feedback
Develop succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities.
Lead the annual review process for store management and associate team.
Collaborate with the Store Leadership to write performance reviews for the leadership team.
Manage all compensation decisions in partnership with you Human Resources Partner.
Drive employee engagement by recognizing and rewarding employees for outstanding performance.
Ensure that the store management team adheres to and enforce all employment practices and policies.
Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
Visual & Operational Execution
Conducts weekly visual walk-throughs with merchandise managers; directs brand appropriate strategic merchandising to maximize sales as an outcome of the assessment.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.
Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.
Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). .
Oversees and ensures efficiency of all daily operational procedures.
Ensure store audit compliance and shrink results meet company loss prevention standards.
QUALIFICATIONS:
Minimum high school education or equivalent.
Minimum of 5-7 years of retail or equivalent management experience preferred.
Strong prioritizing, interpersonal, problem‐solving & planning skills.
Knowledge and understanding of employment laws including compliance with federal, state and local requirements.
Demonstrated ability to manage complex and competing priorities.
Skilled at making quality decisions in a fast-paced and complex environment.
Strong communication, presentation, delegation and follow-up skills.
Effective interpersonal and communication skills with all levels of corporate business partners and field leadership.
Proficient in conflict management and resolution skills.
Demonstrated proficiency in training, sales generation and leading of functional teams.
Proven ability to analyze business trends and reporting to drive sales.
Demonstrated ability to coach, provide feedback and manage substandard performance.
Demonstrated ability to communicate effectively with customers and store team.
Proven ability to work in a fast‐paced and deadline‐oriented environment.
Ability to effectively lead multiple non-contiguous locations as needed.
Capacity to successfully lead high potential management teams and sizeable store teams.
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
Ability to perform Essential Job Functions.
Computer and technology proficient.
$120k-213k yearly est. Auto-Apply 60d+ ago
Retail Leadership Training Program - Valley Fair
Nordstrom Inc. 4.5
San Jose, CA job
Retail Leadership Training Program Program at a Glance * Dates: March 23 - May 15, 2026 * Rate: $23.00 * Post-Training Placement: After successful completion, trainees will be placed as Assistant Department Managers at Nordstrom or Nordstrom Rack stores within 20 miles of the training store.
About the Program
The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to prepare future retail leaders. You'll learn management essentials, gain hands-on selling experience, and rotate through a Nordstrom Rack store to understand operations in a fast-paced environment.
What You'll Do
* Drive sales every day. Selling is a key part of this role - building customer relationships and delivering legendary service is essential to your success.
* Lead and motivate teams while delivering exceptional customer service.
* Embody Nordstrom's core values by bringing your authentic self to work. Create a welcoming, inclusive environment and embrace diversity as you lead and support your team.
* Learn merchandising, goal setting, and operational standards.
* Network with leaders and peers across Nordstrom and Nordstrom Rack.
* Participate fully in all training sessions and store rotations.
You own this if you have….
* 1+ year retail experience (preferred).
* Strong communication skills and a passion for leadership.
* Ability to work evenings and weekends.
* Flexibility to work at multiple locations and willingness to accept placement within 20 miles of the training store.
* Availability for the duration of the program and ability to provide your own transportation for the 2-week Rack rotation.
* Comfortable with selling and excited to meet and exceed sales goals.
What's Next?
* Interviews: January - Mid-February
* Program runs: March 23 - May 15 (through May 1 for current Nordstrom employees)
Upon successful completion, you'll be eligible for an Assistant Department Manager role at a Nordstrom or Nordstrom Rack within 20 miles of the training store. Permanent placement at the training store is not guaranteed.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
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2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$21.55 - $21.55 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
$21.6-21.6 hourly Auto-Apply 16d ago
Todd Snyder - Sales
American Eagle Outfitters 4.4
Larkspur, CA job
The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A
RESPONSIBILITIES:
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous retail experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
Available to work a flexible schedule to include evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to perform all Essential Job Functions.
Proficient with technology.
$38k-60k yearly est. Auto-Apply 29d ago
Sales Associate
Foot Locker Inc. 4.5
Foot Locker Inc. job in Emeryville, CA
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Responsibilities
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, outstanding customer experience, and operational expectations
* Maintaining personal and productivity goals
* Connects with every customer by asking open-ended questions to assess needs
* Ability to learn and share expertise of products and trends to fit customer's needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* Contributes to a positive and inclusive work environment
Qualifications
* 0-3 year of retail experience
* Confident and comfortable engaging customers to deliver an elevated experience
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Initiates completion of tasks or activities without necessary supervision
* Flexible availability - including nights, weekends, and holidays
Benefits
Rate of Pay: $20.90 / hour
Daily Pay / Weekly Pay
30-50% Employee Discount
Development and Advancement Opportunities