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Foot Locker jobs in Schaumburg, IL

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  • Sales Associate

    Foot Locker Inc. 4.5company rating

    Foot Locker Inc. job in Gurnee, IL

    You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions' productivity standards. Even the rookies get to start on our team! Responsibilities * Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service * Delivering sales, outstanding customer experience, and operational expectations * Maintaining personal and productivity goals * Connects with every customer by asking open-ended questions to assess needs * Ability to learn and share expertise of products and trends to fit customer's needs * Maintains an awareness of all product knowledge, and current or upcoming product / trends * Contributes to a positive and inclusive work environment Qualifications * 0-3 year of retail experience * Confident and comfortable engaging customers to deliver an elevated experience * Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products * Initiates completion of tasks or activities without necessary supervision * Flexible availability - including nights, weekends, and holidays Benefits Rate of Pay: $16.00 / hour Daily Pay / Weekly Pay 30-50% Employee Discount Development and Advancement Opportunities
    $16 hourly Auto-Apply 20d ago
  • Assistant Manager

    Foot Locker Inc. 4.5company rating

    Foot Locker Inc. job in Chicago, IL

    You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store. Responsibilities * Coaching, and motivating your team to drive sales that deliver exceptional customer service * Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service * Delivering sales, customer experience, merchandising, visual, and operational expectations * Act as a partner between customers, sales associates and store leadership * Ability to learn and share expertise of products and trends to fit customer's needs * Maintains an awareness of all product knowledge, and current or upcoming product / trends * Contributes to a positive and inclusive work environment Qualifications * Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting * Confident and comfortable engaging customers to deliver an elevated experience * Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products * Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment * Initiates completion of tasks or activities without necessary supervision * Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis * High level of ethics, values, integrity, and trust * Flexible availability - including nights, weekends, and holidays Benefits * Rate of Pay: $21.70 / hour * 30-50% Employee Discount * Paid Time Off * Life, Medical and Dental Coverage * Development and Advancement Opportunities
    $21.7 hourly Auto-Apply 40d ago
  • Key Account Executive, SLED (Must reside in IL, MN or WI)

    Staples, Inc. 4.4company rating

    Chicago, IL job

    Staples is business to business. You're what binds us together. Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.S. This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. By joining Staples, you'll have the opportunity to grow your career in a supportive environment that is committed to your success and development. What you'll be doing: · Revenue responsibility of $30-40M · Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC) · Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy. · Partner with Outside Developers to drive sales through program compliance at all account sites · Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan · Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language · Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape · Expertise of customer industry buying process and ability to support product selection and standardization of SA.com products assortments. · Engage CSM to manage customer experience and complete customer maintenance requests. · Establishes and maintains business management relationships with the senior executive team members within customer base. · Experience in Education, State & Local Government beneficial but not a requirement What you bring to the table: · Strong drive and a desire to win · Strong aversion to complacency · Proven ability to view rejection as a learning opportunity and double down on next best actions · Experience and proven track record of managing programs or business development · Ability to interface at customer's most senior levels · Strong ability to develop and deliver presentations · Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills · Ability to set targets, design customer growth plans and work with product category sales team members · Strong business, financial, operations and technology acumen · Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition · Ability to function independently with minimal daily supervision What's needed- Basic Qualifications · Experience and proven track record of managing programs or business development · Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products · Ability to interface at customer's most senior levels · Strong ability to develop and deliver presentations face to face and virtually · Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills · Ability design strategic customer growth plans and work with product category sales team members · Strong business, financial, operations and technology acumen · Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition · Ability to function independently with minimal daily supervision · Negotiating: Individual will oversee pricing negotiations for specific sales opportunities. · Lead Team selling: Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams. · Adaptable to change What's needed - Preferred Qualifications: · Bachelor's degree or relevant experience · Experience working with Gov't and Education Coops · Proficient in Microsoft Office and other basic software tools · Worked cross-functionally in a large, complex company · Prior account management and prospective experience with Fortune 1000 accounts · Had responsibility for a sales budget and track record of exceeding quota · Managed a complex deal shaping from start to finish · Experience with business-to-business sales process · Had responsibility to retain and grow accounts We Offer: · Inclusive culture with associate-led Business Resource Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. the specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $105k-133k yearly est. Auto-Apply 1d ago
  • Jewelry Sales Manager- Chicago

    Neiman Marcus 4.5company rating

    Chicago, IL job

    WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus King of Prussia Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department WHAT YOU WILL BRING: 3-5 years of experience in luxury retail, business strategy, planning, or sales operations-preferably within a high-performing, client-centric environment Deep understanding of luxury service standards and the business of clienteling Strong analytical skills with a proven ability to translate data into insights and action Proficient in Excel and retail reporting tools Highly organized, self-directed, and comfortable in a fast-paced, evolving environment Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset Discreet and professional with the ability to support elite sellers and clients YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$75,000-$90,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.
    $75k-90k yearly 1d ago
  • Overnight Stock Associate

    Ross Stores, Inc. 4.3company rating

    Niles, IL job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.00 - $16.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
    $16-16.5 hourly 20h ago
  • Cash Operations Administrator - Oakbrook

    Neiman Marcus 4.5company rating

    Oak Brook, IL job

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Support Administrator, you will be responsible for organization and administrative tasks to support sales performance and bottom-line profitability with our Operations team. You will work on-site and you will report to the Senior Operations Manager. What You'll Do Complete cash and check reconciliation daily Complete daily sales audits and reconcile cash office profile register drawer Lead and support all bank deposits and banking needs Manage red bags and media handling Complete WHIRL inquiries as assigned Support tax exempts and sales tax record needs Support the marketing exceptions process Support resolution of escalated customer credit inquiries and credit disputes Provide backup to Sales Support Assistant and Service Concierge What You Bring Prior retail experience recommended Experience in handling money and excellent customer service skills Microsoft Office Suite skills Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Associates must be able to work a schedule which will include evenings, weekends, and holidays Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • Family Case Manager

    Children's Place Association 4.4company rating

    Chicago, IL job

    Job Description Job Title: Family Case Manager Department: Child & Family Support Services FLSA Status: Exempt (Salary) Employment Type: Full-time Location: Chicago, IL 60651 Pay Range: $40,000 - $42,500 SUMMARY The Family Case Manager provides advocacy, case coordination, planning, facilitation, linkages, and referrals for service to clients in accordance with funding requirements and agency policy. The focus of the position is to identify client needs and coordinate provision of services within the agency and through other providers, ensuring both quality of service and efficient use of agency resources. Interventions include intensive case management, home visits, collateral phone calls, and documentation in required databases in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides community-based intensive case management services to families residing in the agency's permanent supportive housing programs, including scattered site and at West Humboldt Place. Develops and implements a written service plan with each client, reassessing and updating as needed to meet funding source requirements and case management best practices. Assesses clients for income and other entitlements; provides referrals and linkage to community resources including food pantries, benefits entitlements, health care and education services. Provides advocacy and other supportive services as needed for adults and their children to ensure successful achievement of stated service plan goals. Completes psychosocial assessments for assigned caseload and implements services plans in collaboration with the Supportive Housing Program Supervisor. Assists clients with employment searches, educational pursuits, training opportunities and other activities toward achievement of stated goals. Accompanies clients as requested to support in accessing community resources. Co-leads, co-facilitates and/or plans client family nights, counseling groups, and after school children's programming as requested. Completes or assists in the completion of program-related documentation, forms, paperwork and reports as required, including those for SHPA, HOPWA and other funders. Provide crises intervention for clients as needed. Participates in staffing and encourages client involvement in the process. In compliance with agency policy and state and federal regulations, reports immediately to Supportive Housing Program Supervisor or Chief Program Officer any existing or potential abuse of any client as well as any impairment of a client that would negatively affect services. Informs Supportive Housing Program Supervisor or Chief Program Officer of any change in or concern about the status of any assigned client or parent in order to maintain services. Maintains updated information on changes in public benefits programs and/or laws that are relevant to clients. Provides for continuum of care for all clients during time periods away from the office, including vacations and sick leave; ensures all resources will be available to clients, regardless of length of time away. Participates in Children's Place quality assurance initiatives as needed and appropriate to improve service quality and ensure compliance with licensing, accreditation and contractual standards. Performs other duties as necessary to meet new funding requirements or as assigned by the Supportive Housing Program Supervisor and/or Chief Program Officer. OTHER EXPECTATIONS Employee shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation or other differences. Employees share the responsibility of creating and maintaining a welcoming and supportive work environment. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, SKILLS, and/or EXPERIENCE Bachelor's degree in Social Work, Psychology, Human Services or related field required; Master's degree preferred. Minimum of 1 year case management experience required; experience conducting home visits preferred. Broad knowledge of community resources, networking, and/or home care required. Must have a valid Illinois driver's license and appropriate auto insurance. Excellent written and verbal communication skills required. Bilingual (English/Spanish) written and verbal communication skills preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, some requirements may include: standing, walking, sitting, and crouching; seeing; hearing and listening; clear speech; touching; lifting and carrying children up to 35 pounds; driving. WORK ENVIRONMENT The work environment described here is representative of that an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work environment may include any or all of the following: working with others, verbal contact with others and face-to face contact; working inside. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.
    $40k-42.5k yearly 60d+ ago
  • Retail Print Sales Supervisor

    Staples, Inc. 4.4company rating

    Norridge, IL job

    Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $33k-38k yearly est. Auto-Apply 1d ago
  • Selling Assistant - Michigan Avenue

    Neiman Marcus 4.5company rating

    Chicago, IL job

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Seasonal Retail Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Senior Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service. What You'll Do Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs Serve in different areas of the store based on business needs Process efficient Point of Sale transactions as needed Efficiently and graciously handles escalated issues by connecting customer with a member of the management team Demonstrate follow-up on customer requests, questions and needs Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty Partner to support Fitting Room Experiences when needed Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery What You Bring Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services Familiar with and able to use retail and mobile technologies Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays Inclusive Benefits Financial Solutions, including Credit Union membership NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
    $26k-30k yearly est. Auto-Apply 60d+ ago
  • Loss Prevention Investigator- Oakbrook

    Neiman Marcus 4.5company rating

    Oak Brook, IL job

    Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here\: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Loss Prevention Investigator, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on-site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits. What You'll Do Maintain the general safety of customers, employees, and the store Assess and assist in emergency situations Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud Conduct external and internal investigations, documenting all loss prevention incidents properly Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits Reduce and control loss of inventory through audits and training Support and participate in store operations programs What You Bring Experience in Loss Prevention/Asset Protection A customer-focused mindset Verbal and writing skills Basic proficiency with computer software Investigative and conflict management skills Respond to changes in direction or unexpected situations Able to work a flexible schedule based on store needs
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Merchandising Support Associate - Northbrook

    Neiman Marcus 4.5company rating

    Northbrook, IL job

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location. What You'll Do Complete daily store operations and support the direction of leads and managers including: Merchandise handling, transfers, and processing of inbound / outbound freight Fulfillment, packing and shipping of online and store customer orders Complete necessary merchandise placements to ensure merchandise standards are followed Merchandise price changes and reticketing; signs and moves product once marked Reticketing, damages, mark out of stocks and related inventory control processes Responsible for back stocking, stockroom organization and maintenance Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed. Support with set-up and take down of in-store events and activations Follow all safety procedures on the dock and in all other work areas What You Bring 1+ year of retail experience Demonstrate flexibility with competing tasks with a "win together" mentality Basic proficiency with MS Office Product Suite Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. #LI-Onsite
    $22k-26k yearly est. Auto-Apply 60d+ ago
  • Seasonal Operations Associate - Northbrook

    Neiman Marcus Career 4.5company rating

    Northbrook, IL job

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Seasonal Operations Associate, you will work to enhance our client experience with our operations team during our most magical time of year. Reporting to an Operations Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional execution of assignments. What You'll Do Unload and sort inbound merchandise and prepare the merchandise for the selling floor Prepare outbound merchandise to be shipped to a client, another store or the distribution center Complete daily inventory control operations Execute merchandise price changes as needed Ensure all safety procedures are followed on the receiving dock and in all other work areas What You Bring Minimum 1 year of experience in an operations or warehouse role(s) Familiar with and able to use retail and mobile technologies Requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays Inclusive Benefits Financial Solutions, including Credit Union membership NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. Additional Information
    $30k-36k yearly est. 57d ago
  • Administrative Assistant Top Seller - Michigan Avenue

    Nordstrom 4.5company rating

    Chicago, IL job

    The ideal Administrative Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day. A day in a Life… Support salesperson to perform all aspects of the selling process Set up customer fitting room with merchandise selected by the salesperson Support team goals and build positive relationships Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning You own this if you… Demonstrated ability to develop relationships with customers and coworkers Strong organizational and follow-through skills Excellent communication and interpersonal skills Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.50 - $25.00 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
    $42k-77k yearly est. Auto-Apply 60d+ ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Chicago, IL job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $31k-46k yearly est. Auto-Apply 60d+ ago
  • Brand Experience Lead - Northbrook

    Neiman Marcus 4.5company rating

    Northbrook, IL job

    Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As our Brand Experience Lead you will support all branding and marketing activities at the store level including event planning, community engagement, and social media. This will overall develop and strengthen the Neiman Marcus Brand. This role is onsite at your assigned store and report to the store General Manager. What You'll Do Plan seasonal events calendar Manage invoices, budgets, and forecasts Support development of detailed action plans for events to the store and supports event execution in partnership with leadership Identify and develop community relationships with philanthropic organizations, social groups, and corporate partnerships Generate excitement around the NMG Brand by supporting the creation of inviting and compelling activations and events; balance this with a commercial mindset to help events generate both short and long-term ROIs with clear selling goals and appropriate Associate follow-up Build engaging social media content for store in partnership with Regional brand leadership What You Bring 2-4 years of experience, events expertise experience Associate will work a flexible schedule Attention to detail Canva proficient Microsoft Office Suite proficient Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
    $45k-55k yearly est. Auto-Apply 60d+ ago
  • AE - Merchandise Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Gurnee, IL job

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards. Floorsets are your "thing"! You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action! You've got a "teamwork" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh! You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team! Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends. You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $36k-43k yearly est. Auto-Apply 39d ago
  • Area Loss Prevention Manager (ALPM)

    Ross 4.3company rating

    Hoffman Estates, IL job

    GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage Achieve shortage reduction goals for assigned stores/district(s)/area. Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. Developing Great Teams & Partnerships Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. Assist in the development and updating of training materials and concepts for awareness training sessions. Perform other responsibilities and projects as assigned. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: BA degree or greater, preferably in Business or Criminal Justice. 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. Excellent written and verbal communication skills, strong presentation skills. Must demonstrate the ability to be flexible and adapt to changing priorities. Excellent analytical skills and demonstrated ability to solve problems. Proven ability to make good decisions under pressure. Excellent organizational skills, detail-oriented. Maintains confidentiality concerning all information and projects. Values and exhibits the highest level of personal integrity. Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements\: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $33k-46k yearly est. Auto-Apply 60d+ ago
  • Senior Category Merchant

    Staples 4.4company rating

    Lincolnshire, IL job

    Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. **What you will be doing:** As a Senior Category Merchant, you will play a pivotal role in shaping the strategy and execution for high-volume and complex product lines at Quill. You'll lead a talented team, leveraging customer insights and data analytics to deliver the best value and selection for our customers through seamless online and offline experiences. Your responsibilities will span assortment planning, vendor selection, pricing strategy, negotiation, financial analysis, inventory management, promotional planning, and merchandise presentation. You'll partner cross-functionally with teams including Ecommerce, Pricing & Analytics, Marketing, Finance, and Inventory Management to achieve ambitious sales and margin goals. This role is both strategic and tactical, giving you ownership of the product category P&L and the chance to innovate and drive results. You'll lead negotiations with vendors, develop and execute business plans, and ensure a best-in-class customer journey. If you are passionate about merchandising, thrive in a collaborative environment, and want to influence the future of B2B commerce, this is the perfect opportunity for you. **What You Bring to the Table:** + Proven experience leading and managing high-performing teams. + Track record of driving sales, margin results, and managing large P&L accounts. + Experience in multiple product categories, preferably with B2B customers or sales teams. + Expertise in merchandising strategy, vendor negotiations, and online retail optimization. + Analytical mindset with the ability to interpret data and develop actionable plans. + Strong communication and interpersonal skills, with the ability to influence across all levels. + Creative, innovative approach to problem-solving and process improvement. + Proficiency in MS Office applications, especially Excel, PowerPoint, Word, and Outlook. + Excellent written, verbal communication, and interpersonal skills. + Attention to detail and a strategic, analytical approach. + Excellent communication skills with the ability to influence at multiple level. **What's needed: Basic Qualifications:** + Bachelor's Degree or equivalent work experience. + 8+ years of relevant merchandising experience. + Ability to analyze data, understand key indicators, and make informed decisions. + Experience with online merchandising and vendor negotiations. + Demonstrated ability to drive sales and margin results. **Preferred Qualifications:** + Experience with large P&L management and multiple product categories. + Background working with B2B customers or sales teams. + Strong strategic and analytical thinking skills with the ability to develop recommendations and action plans based on data. **We Offer:** + Inclusive culture with associate-led Business Resource Groups + Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) + Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. \#LI-HS1 Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call ************** for more information.
    $53k-68k yearly est. 48d ago
  • Aerie - Stock Associate - Early Morning (Off-Hours)

    American Eagle Outfitters 4.4company rating

    Gurnee, IL job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Seasonal Operations Associate - Northbrook

    Neiman Marcus 4.5company rating

    Northbrook, IL job

    Inclusive Benefits Financial Solutions, including Credit Union membership NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Seasonal Operations Associate, you will work to enhance our client experience with our operations team during our most magical time of year. Reporting to an Operations Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional execution of assignments. What You'll Do Unload and sort inbound merchandise and prepare the merchandise for the selling floor Prepare outbound merchandise to be shipped to a client, another store or the distribution center Complete daily inventory control operations Execute merchandise price changes as needed Ensure all safety procedures are followed on the receiving dock and in all other work areas What You Bring Minimum 1 year of experience in an operations or warehouse role(s) Familiar with and able to use retail and mobile technologies Requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
    $30k-36k yearly est. Auto-Apply 60d+ ago

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