Forcepoint jobs

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! Forcepoint Procurement works closely with all organizations within the company to source, buy, and manage products, services, and vendors of all indirect categories and some direct categories. FP Procurement plays a critical role in supporting and enabling the company's strategies and operations. FP Procurement consists of Sourcing and Procurement Ops. The Sourcing team is seeking a skilled indirect sourcing professional, who will manage one or multiple of the following categories: Marketing, Cloud, Technology, Professional Services, and other indirect categories. This individual is expected to create, develop, and execute category strategies for the assigned categories. This individual is expected to undertake process improvements to enable efficient operations of the assigned categories. This individual is expected to develop and maintain strong stakeholder and vendor relationships for the assigned categories. Essential Functions Develop strong understandings of stakeholders' business dynamics, objectives, priorities, and operational requirements. Develop strong collaborative relationships with stakeholders. Support the attainment of business objectives via day-to-day buying operations and strategic sourcing actions. Based on stakeholders' external end-market competitive dynamics, suppliers' competitive dynamics, and Forcepoint's operational profiles, develop highly suitable and customized category strategies that will lead to advantaged Total Cost of Ownership (TCO). Optimize processes, systems, metrics, and standards according to the aligned category strategies; operationalize the strategies for impacts. Develop category standards, market intelligence, contract templates, and other assets (RFP, MSA, SOW, SLA, etc.) so that the company can make highly informed and rational buying decisions. Enable other teammates and partner organizations (e.g. AP, Legal, etc.) to contribute to the categories' success. Lead or contribute to complex cross-functional projects. Process purchase orders and handle routine transactions with customers/suppliers and provide high levels of service and quality. Monitor industry intelligence, innovations and best practices for the assigned categories; bring impactful insights to internal stakeholders to drive actions. Drive cost saving initiatives. Prepare clear, accurate and concise reports, specifications, correspondence and other written materials. Assist accounts payables in vendor invoice discrepancy resolution. Perform other duties & responsibilities as assigned. Education, Experience, and Skills Be a self-starter who can prioritize tasks and manage deadlines, navigate and be successful in a fast-paced, dynamic work environment. Possess a strong career development mindset; open to feedback and learning opportunities. 5+ years of indirect purchasing and category management experience in Marketing, Cloud Computing, Technology, and/or Professional Services. Demonstrated successes in leading and completing highly complex cross-functional initiatives. Demonstrated success in building intra-functional and cross-functional relationships. Demonstrated the ability to influence others' decisions, actions, and priorities with the goal of maximizing the value brought to the company. Ability to address controversial topics and to challenge assumptions, opinions, and decision to ensure that actions taken are in the organization's best interest Demonstrated interests and ability to understand the businesses and operations of stakeholders' organizations. Demonstrated action-oriented and impact-oriented working style and successes. Demonstrated ability in contract negotiations. Strong analytical acumen and the ability to unpack complex issues. Experience in participating or leading Procurement ERP system implementations such as: Workday, SAP, Ariba, Coupa, Workday, etc. Strong, respectful verbal and written communication skills Bachelor's Degree from an accredited institution or equivalent. Location: Austin, Texas (hybrid in the office Tues. & Weds) Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 100,000.00 -121,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint's total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! Forcepoint Procurement works closely with all organizations within the company to source, buy, and manage products, services, and vendors of all indirect categories and some direct categories. FP Procurement plays a critical role in supporting and enabling the company's strategies and operations. FP Procurement is seeking a indirect procurement specialist, who will execute end to end buying activities in support of one or multiple of the following categories and their respective business organizations: Marketing, Cloud, Technology, Professional Services, and other indirect categories. This individual is expected to follow, execute towards, and contribute to category strategies for the assigned categories. This individual is expected to, under the guidance of management, undertake process improvements work to improve Procurement operational efficiencies. Essential Functions Follow the established category strategies, business strategies, and processes to complete purchasing transactions in support of the assigned business areas and categories. Purchasing transactions typically include but not limited to: reviewing, verifying, and attaining approvals for requisitions; resolve issues according to established standards; negotiate contracts and pricing under the guidance of senior team members where appropriate; issue purchase orders; resolve relevant issues. Contribute to process optimization, category strategy refresh, and cross-functional projects; lead some of these efforts under the guidance of senior team members where appropriate. Contribute to operational excellence, support or lead improvement efforts in the following areas: P2P, Vendor Management, Travel, Reporting, analytics. Maintain vendor relationships, address vendor performance issues or concerns, resolve communication breakdowns Liaise between Procurement and other corporate functional areas, including but not limited to, Finance & Accounting, Legal, Facilities, IT, Sales & Marketing, Operations, and Engineering. Analyze past and present spend data, manage small projects and meet timelines Prepare clear, accurate and concise reports, specifications, correspondence and other written materials Education, Experience, and Skills Bachelor's Degree from an accredited institution or equivalent Eagerness to learn, develop, and grow with an open mind Have a strong career growth mindset. 2-4 years of work experience in purchasing/procurement department. Experience in supporting Marketing is a plus. Strong problem-solving, quantitative and analytical skills with the ability to review and interpret data and develop insights for high-volume/complex data sets Excellent interpersonal, verbal, written and organizational skills Strong attention to detail Experience with Workday Strategic Sourcing or similar ERP systems is a strong plus Strong knowledge of P2P (Procure to Pay) daily process is a strong plus Skilled in the use of Microsoft Office software Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 60,000.00 - 71,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint's total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at *************** Role SummaryAs a Senior Enterprise Account Executive, you will be responsible for selling directly to and managing relationships with named end user accounts with 2500+ users across Northern Texas leveraging our channel partners. Your key objectives will include generating and pursuing leads to meet sales quotas. You will collaborate closely with customers to develop and execute strategic engagement plans aimed at achieving enterprise-wide deployment of Sophos products and services.What You Will Do Generate Enterprise account sales pipeline, qualifying opportunities, and accurately forecasting pipeline. Manage the sales process through the closure of the sale, continued development, and retention. Achieving agreed quarterly sales goals, developing strong relationships with key buyers and influencers in Enterprise Accounts and leveraging these during the sales process. Execute a planned cadence of engagement with key strategic customers, with monthly or quarterly minimums, and put detailed strategic account plans in place where appropriate. Maintain a detailed understanding of strategic customer accounts' business to align Sophos solutions to the customer's desired cybersecurity and business outcomes. Negotiate terms of business with customers to achieve high levels of customer satisfaction and engagement, and high adoption of Sophos technology. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Work with the Channel Sales team and partner community to create a pipeline through indirect engagements. What You Will Bring 6-8 years in a sales role working with decision-makers in large organizations with a proven track record of achieving and exceeding sales quotas. Understanding of the enterprise sales cycle, buyer personas, and decision-making processes, and how to successfully navigate them. Ability to be seen as a trusted advisor to senior executives in large organizations and able to build strategic account plans. Exceptional opportunity discovery and deal qualification skills, value proposition presentation, negotiation, and closing skills. Solid technical acumen able to explain the benefits of different technologies, strong cybersecurity knowledge an advantage. Experience of selling through and with channel partners, and ability to thrive in a team selling environment. In the United States, the base salary for this role ranges from $106,000 to $176,500. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #LI-Remote#LI-MG1#B2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! What You'll Do / Key Responsibilities Design, develop, maintain, and troubleshoot Workday integrations (using Workday Studio, EIB, Core Connectors, Web Services, REST, SOAP) Build and maintain Workday Studio custom integrations and components Build and maintain BIRT forms Develop Workday Reports (Advanced, Matrix, Composite) and build complex calculated fields to support integration and reporting requirements Develop and maintain Workday Prism Analytics pipelines: ingest, transform, publish data flows between Workday and external systems, and support Prism data modeling and reporting Develop or adapt Workday Orchestrations / Business Processes / Workday Alerts as needed Work with functional teams (HR, Finance, Payroll) to translate requirements into technical designs Build, test, monitor, and support data flows and integrations across systems Configure Security Groups and Domain/Business Process Security policies to secure data flows, enforce data access, and manage security rules in Prism / Workday Integrations Troubleshoot, monitor, and resolve issues in production or QA environments Perform system upgrades, regression testing, and impact analysis to ensure integrations continue to function across Workday releases Participate in design reviews, code reviews, documentation, and adoption of best practices Mentor junior developers / analysts on Workday development and integration practices Required / Must-Have Qualifications & Skills Hands-on experience with Workday Studio development and integration design Experience with Workday Prism Analytics (building pipelines, transformations, publishing data) Experience with Workday integrations: EIB, Core Connectors, Web Services, REST/SOAP, integrations (inbound/outbound) and BIRT reporting tools Sound understanding of Workday domain objects, data model, security, business processes, calculated fields Experience in data modeling, ETL, data transformation logic Proficiency in XML, XSLT, JSON, and parsing / mapping data formats Experience with API design and consumption (REST, SOAP) Strong troubleshooting, debugging, and performance tuning of data flows Ability to work across functional and technical teams and to understand HR / Finance domain logic Strong communication skills, requirement gathering, technical documentation Prior Workday certification(s) (especially in Studio, Prism, Integration) or equivalent demonstrable experience Preferred / Nice-to-Have Workday certification(s) in Studio, Prism Analytics, Integration Experience with Workday Reporting, calculated fields, advanced reporting Experience with Workday HCM / Financials modules Familiarity with cloud tools or analytics platforms (e.g. Snowflake, Redshift, Databricks, etc.) Experience with Postman Scripting / programming skills in Python, SQL, or similar for auxiliary tasks Experience with data warehousing, transformation, and analytics best practices Experience with version control (Git), CI/CD pipelines, automation Agile / Scrum development experience Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

Apply share * link Copy link * email Email a friend info_outline X Applications will be reviewed on a rolling basis and it's in the candidate's best interest to apply early. The anticipated application window is open until February 27, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once role is closed/projects are full will not be considered. Timing on when you can hear back will vary and can take upwards of 90+ days. If you haven't heard from us in three months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience. Participation in the internship program requires that you are located in the United States for the duration of the internship program. This internship is intended for students in their penultimate academic year, who are currently pursuing a PhD degree program in Computer Science or a related field. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for this internship program. To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred): 1. In the "Resume Section:" attach an updated CV or resume. * Please ensure your anticipated graduation date (in MM/YY) is listed on the resume. 2. In the "Education Section:" attach a current or recent unofficial or official transcript in English. * Under "Degree Status," select "Now attending" to upload a transcript. We offer a range of internships in either Software Engineering or Site-Reliability Engineering across North America, including the US and Canada. Our recruitment team will determine where you fit best based on your resume. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may also be located in our Playa Vista, CA campus. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Bellevue, WA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Palo Alto, CA, USA; Portland, OR, USA; Pittsburgh, PA, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA; Redmond, WA, USA; Redwood City, CA, USA; San Diego, CA, USA; Goleta, CA, USA; San Bruno, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; San Jose, CA, USA; Santa Cruz, CA, USA; South San Francisco, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA. Minimum qualifications: * Pursuing a PhD program in Computer Science or a related technical field. * Experience coding in one of the following programming languages including but not limited to: C, C++, Java, or Python. Preferred qualifications: * Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time. * In their penultimate academic year or returning to a degree program after completion of the internship. * Experience conducting research in Algorithms, Architecture, Artificial Intelligence, Compilers, Database, Data Mining, Distributed Systems, Machine Learning, Networking, or Systems. * Experience in computer science, data structures, algorithms, and software design. About the job Join us for a unique 12-14 week paid internship that offers personal and professional development, an executive speaker series, and community-building. The Software Engineering Internship program will give you an opportunity to work on complex computer science solutions, develop scalable, distributed software systems, and also collaborate on multitudes of smaller projects that have universal appeal. As a Software Engineering Intern, you will work on a specific project critical to Google's needs. Google is working to advance the state of the art in computing and build the next generation of intelligent systems for all Google products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms, or pioneering AI systems, our teams strive to continuously progress science, advance society, and improve the lives of billions of people. Software Engineering Intern: As a key member of a versatile team, you will work on a specific project critical to Google's needs. We need our engineers to be versatile, and enthusiastic in addressing problems as we continue to push technology forward. You will design, test, deploy, and maintain software solutions as you grow and evolve during your internship. Site Reliability Intern: Our engineers create, fix, extend, and scale the code to keep it working and to harden it against all the bad actors of the internet. We drive reliability and performance on a massive scale. You will work on software development projects to keep important business generating-critical systems up and running, from code-level troubleshooting of traffic anomalies to maintenance of our services, from monitoring and alerts to building automation infrastructure. Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another. The US base salary range for this full-time position is $113,000-$150,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Develop scripts to automate routine tasks. * Analyze information and evaluate results to choose the best solution to effectively solve issues. * Apply knowledge gained in computer science courses to real world challenges. * Create and support a productive and innovative team including working with peers, managers, and teams.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. **Your Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager. You will be responsible for enabling customer success with our award-winning network security products. In this high growth business, scaling, optimization, dynamic spirit and sustained performance are the essentials. The Support Delivery team is a high-performance group of engineers supporting business critical customer environments. You will be responsible for the front line support delivery team and are expected to implement and optimize performance that will keep Palo Alto Networks at the forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives + Provide customer support as a strategic differentiator for Palo Alto Networks, helping drive customer loyalty, reference ability and repeat business + Ability to achieve the customer satisfaction goals, which is the single most important measurement of the support organization, and the best way to measure our ability to achieve our mission to "Make our customers successful!" + Ensure that engineers have the resources and processes necessary to ensure success and performance through release cycles + Mature and experienced guidance and direction to the team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and recognition + Provide appropriate technical and soft skills training and mentoring + Ensure training is effectively addressing our goal to create a learning environment and maximizing customer satisfaction levels + Create consistent onboarding training programs are used and delivered effectively + Propagate Goals & Objectives - Set team goals in-line with overall organizational goals. Set specific goals for direct reports + Perform annual reviews of all direct reports - set quarterly goals and provide regular feedback on performance with respect to agreed upon goals + Customer Escalation Management, triage, prioritize issues, negotiate customer priorities and manage expectations + Build strong working relationships with sales, customers, and partners + Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change. **Your Experience** Leadership and Management: + 7+ years in technical support, with at least 2 years experience in a management OR lead role in a high-touch or white-glove support environment + Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines Technical Expertise: + Strong understanding of cloud security principles and best practices. + Experience with cloud platforms such as AWS, Azure, or GCP. + Broad technology experience, including knowledge of Kubernetes concepts such as pods, services, deployments, working with container runtimes such as docker and containers, experience with CI/CD processes (Jenkins, Azure DevOps, etc) container environments, security processes, cloud risk and compliance, and public clouds. + Expertise in integrating with diverse technologies and vendor solutions such as SSO, SIEM, APIs, Container Registries. + Familiarity with CI/CD pipelines, microservices, and API integration. + Have a good understanding of core networking protocols, specifically the TCP/IP stack, DNS, and load balancing. + Possess a firm grasp of security frameworks and encryption protocols, including SSL/TLS certificates and identity management. Collaboration and Communication: + Experience in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability + Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs) + Skilled in AI-driven analytics, ITIL frameworks, and using case management systems (e.g., Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support + Proven proficiency in synthesizing raw operational data into actionable insights. Expert at running complex reports and performing trend analysis on case volumes, resolution times, and service bottlenecks. **The Team** Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $130200 - $210575/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

info_outline XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Kirkland, WA, USA; Reston, VA, USA; Reno, NV, USA; San Francisco, CA, USA; Sunnyvale, CA, USA. Minimum qualifications: Bachelor's degree in Mechanical or Industrial Engineering, a related discipline, or equivalent practical experience. 10 years of experience in mission critical facility design and construction environments. 8 years of experience in custom mechanical equipment design, with experience in data center server hall infrastructure cooling components and adiabatic cooling systems. 8 years of experience in thermal analysis and the optimization of data center cooling systems, including experience with water and energy calculations. 8 years of experience with analytical and modeling tools such as 6Sigma, AFT Fathom, Python, and Sheets for system analysis and design. Preferred qualifications: Master's degree in Mechanical Engineering or a Professional Engineering (PE) license. Experience with engineering team management. Experience in applying data center technologies. Proficiency with SQL, C++, and Pipe Stress Analysis. About the job Our thirst for technology is a part of everything we do. The Data Center Engineering team takes the physical design of our data centers into the future. Our lab mirrors a research and development department -- cutting-edge strategies are born, tested and tested again. Along with a team of great minds, you take on complex topics like how we use power or how to run state-of-the-art, environmentally-friendly facilities. You're a visionary who optimizes for efficiencies and never stops seeking improvements -- even small changes that can make a huge impact. You generate ideas, communicate recommendations to senior-level executives and drive implementation alongside facilities technicians. With your technical expertise, you ensure compliance with codes and standards, develop infrastructure improvements and serve as an expert in your specialty (e.g., cooling, electrical). Google is transforming how hyperscale data centers are planned, designed, and built - from custom, stick-built, multi-year construction monoliths to productized, manufactured, modular, just-in-time deployments of fungible capacity. In this role, you will develop liquid cooling solutions for our advanced accelerator roadmap. You will play a crucial role in driving the thermal performance and efficiency of our high-power computing systems. You'll work in a dynamic environment, collaborating with cross-functional teams to design, analyze, and optimize chip-to-chiller cooling systems. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $171,000-$254,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Evaluate, design, and optimize liquid cooling components (e.g., cold plates, manifolds, heat exchangers, fancoils) and their seamless integration into accelerator designs, leveraging expertise in silicon packaging architectures. Conduct detailed Computational Fluid Dynamics (CFD) and pipe flow analysis (e.g., Applied Flow Technology (AFT) Fathom) for fluid flow, heat transfer, and pressure drop, optimizing designs for maximum thermal efficiency and reliability. Apply knowledge of data center cooling, Coolant Distribution Units (CDUs), and chip-to-chiller architectures to ensure system-level cooling design and hydronic optimization within the data center environment. Utilize product design principles for high-performance systems, focusing on Design Failure Mode and Effects Analysis (DFMEA) and Design for Manufacturability (DFM), while designing and executing experiments to validate thermal models and system performance.

Apply share * link Copy link * email Email a friend info_outline X Applications will be reviewed on a rolling basis and it's in the candidate's best interest to apply early. The anticipated application window is open until February 27, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once role is closed/projects are full will not be considered. Timing on when you can hear back will vary and can take upwards of 90+ days. If you haven't heard from us in three months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience. Participation in the internship program requires that you are located in the United States for the duration of the internship program. This internship is intended for students in their penultimate academic year, who are pursuing a PhD degree program in Computer Science or a related field. If you are in an earlier academic year we encourage you to apply to the Student Researcher openings. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for this internship program. To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred): 1. In the "Resume Section:" attach an updated CV or resume. * Please ensure your anticipated graduation date (in MM/YY) is listed on the resume. 2. In the "Education Section:" attach a current or recent unofficial or official transcript in English. * Under "Degree Status," select "Now attending" to upload a transcript. This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Bellevue, WA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Palo Alto, CA, USA; Portland, OR, USA; Pittsburgh, PA, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA; Redmond, WA, USA; Redwood City, CA, USA; San Diego, CA, USA; Goleta, CA, USA; San Bruno, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; San Jose, CA, USA; Santa Cruz, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA. Minimum qualifications: * Currently enrolled in a PhD degree in Computer Science, Linguistics, Statistics, Biostatistics, Applied Mathematics, Operations Research, Economics, Natural Sciences, or related technical field. * Experience in one area of computer science (e.g., Natural Language Understanding, Computer Vision, Machine Learning, Deep Learning, Algorithmic Foundations of Optimization, Quantum Information Science, Data Science, Software Engineering, or similar areas). Preferred qualifications: * Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time. * Penultimate academic year or returning to a degree program after completion of the internship. * Experience as a researcher, including internships, full-time, or at a lab. * Experience contributing research communities or efforts, including publishing papers in major conferences or journals. * Experience with one or more general purpose programming languages (e.g., Python, Java, JavaScript, C/C++, etc.). About the job Join us for a full-time, 12-14 week paid internship that offers personal and professional development, an executive speaker series, and community-building. Research happens across Google everyday, in many different teams. Our research has already impacted user-facing services across Google, including Search, Maps, and Google Now, and is central to the success of Google Cloud and our planet-scale computing, storage, and networking infrastructure. Research Interns work closely with Engineers to discover, invent, and build at the largest scale. From creating experiments and prototyping implementations to designing architectures, Research Interns work on challenges in artificial intelligence, machine perception, data mining, machine learning, natural language understanding, privacy, computer architecture, networking, operating systems, storage and data management, and more. Google Research addresses challenges that define the technology of today and tomorrow. From conducting fundamental research to influencing product development, our research teams have the opportunity to impact technology used by billions of people every day. Our teams aspire to make discoveries that impact everyone, and core to our approach is sharing our research and tools to fuel progress in the field -- we publish regularly in academic journals, release projects as open source, and apply research to Google products. The US base salary range for this full-time position is $113,000-$150,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Develop and execute a research agenda. * Contribute to a productive and innovative team, including working with peers, managers, and partner teams.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! Job Summary: We are looking for an enthusiastic and driven Sales Development Representative (SDR) to join our fast-paced cybersecurity sales team! This is more than just a sales role; it's an opportunity to be the first line of defense in empowering global organizations-including federal and local government agencies-to secure their data. As a Forcepoint SDR, you will be a vital part of our growth, responsible for identifying high-value leads, sparking interest in our cutting-edge cybersecurity solutions, and setting the stage for successful engagements with IT leaders. With a focus on proactive outreach, this position is perfect for someone eager to shape the future of the industry and accelerate their career in a fast-growing and rewarding space! Location: Will be required to go into office 2x a week in Herndon, VA. Key Responsibilities: Lead Generation: You will be the detective of the cybersecurity world, utilizing a variety of tools like social media, industry events, and databases to uncover and research high-potential leads. As a pioneer in identifying untapped markets-including federal and local government sectors-you'll be the first to spotlight new opportunities, giving you the chance to shape our pipeline and contribute directly to its success. Outreach: Actively engage with prospects through calls, emails, and professional social channels. You will introduce prospects to Forcepoint's innovative offerings, positioning yourself as the trusted advisor and consultant as they embark on their data security journey. Qualification: Your ability to listen and understand pain points will be key in identifying the right fit for our products. You will become a trusted partner to our prospects by asking insightful questions, understanding their unique challenges, and offering tailored solutions that make a tangible impact. Appointment Setting: You are the bridge that connects prospective customers to the best of our sales team! Your role will be pivotal in securing high-quality meetings and demos, allowing our account executives to showcase the full potential of Forcepoint in their environment. Your success directly fuels the sales team's growth, making you an integral part of our winning strategy. Collaboration: Work side-by-side with our dynamic sales and marketing teams to optimize your approach and learn from the best. The synergy between departments will allow you to continuously improve and hone your sales skills. Reporting: Maintain accurate records of your engagement with prospects and provide regular updates on lead generation activities and outcomes. Qualifications: Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field. Experience: Minimum of 1-2 years of experience in a sales or lead generation role, preferably within the cybersecurity industry. Skills: Strong understanding of cybersecurity concepts and technologies. Excellent communication and interpersonal skills. Ability to conduct effective research and identify potential leads. Proficiency in using CRM software and sales enablement tools. Self-motivated and goal-oriented with a proactive approach to lead generation. Preferred Qualifications: Certifications: Relevant certifications in cybersecurity or sales (e.g., CompTIA Security+, Certified Sales Development Representative). Experience: Previous experience in a cybersecurity sales role. Skills: Familiarity with sales methodologies and best practices. Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 63,000.00 - 75,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint's total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. Corporate Overview In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: Build and enhance our proven security platform Blend innovation and speed in a constantly evolving cloud environment Analyze new threats and offer deep insight through data-driven intel Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. The Role This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. Your day-to-day Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. Develop deep understanding of customer's business and operational needs. Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals. Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. Use independent judgment within broad parameters. Designs and implements solutions to complex problems What you bring to the team 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL. Working knowledge of Windows, Active Directory, and Microsoft Exchange. Very strong customer service and excellent communications skills, both written and oral A history of successfully leading and directing technical staff through crisis situations Adaptable and willing to learn new technologies Knowledge of project management and strong time management skills Ability to effectively work in a team environment as well as independently Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: • Competitive compensation • Comprehensive benefits • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. • Annual wellness and community outreach days • Always on recognition for your contributions • Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application here ********************************************** We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 108,080.00 - 169,840.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 90,580.00 - 142,340.00 USD All other cities and states excluding those listed above: Base Pay Range: 81,130.00 - 127,490.00 USD

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career This role is client-facing and requires the Consultant to produce deliverables based on reactive services client engagements. The Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to lead incident response incidents and guide clients through the engagement from start to finish. Your Impact * Perform reactive incident response functions including but not limited to - host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs) * Examine firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity * Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom Unit 42 investigation tools to determine the source of compromises and malicious activity that occurred in client environments * Serve an active role on unit 42, incident response engagements - guiding clients through digital forensics investigations, containment of security incidents, and providing guidance on tactical remediation recommendations * Ability to perform light travel requirements as needed to meet business demands (on average 30%) Qualifications Your Experience * 2+ years of incident response or digital forensics experience with a passion for cybersecurity * Proficient with host-based forensics and data breach response * Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Volatility, WireShark, TCPDump, and open-source forensic tools * Ability to grow into a valuable contributor to practice and, specifically * have an external presence via public speaking, conferences, and/or publications * have credibility, executive presence, and gravitas * be able to have a meaningful and rapid delivery contribution * have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products * be collaborative and build relationships internally, externally, and across all PANW functions, including the sales team * Incident Response Consulting is highly preferred * Bachelor's Degree in Information Security, Digital Forensics, Cyber Security, Computer Science, related field, or equivalent experience required Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensics services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients' security posture. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $102,000 - $139,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Apply share * link Copy link * email Email a friend info_outline XApplicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Austin, TX, USA; Midlothian, TX, USA; Red Oak, TX, USA; Phoenix, AZ, USA; Reno, NV, USA; San Francisco, CA, USA; Sunnyvale, CA, USA. Remote location(s): Arizona, USA; California, USA; Texas, USA; Utah, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 8 years of experience in program or project management across multiple global regions, specifically within mission-critical facilities (e.g., data centers, chip fabrication plants) or a design-build/real estate development environment. * 5 years of experience in a leadership role. * Ability to travel domestically and internationally up to 50% of the time as required. Preferred qualifications: * 8 years of experience managing cross-functional or cross-team projects. * Experience with construction planning and scheduling fundamentals, spanning from programming through commissioning. * Experience in the design, construction, and commissioning of facilities with medium voltage and low voltage electrical distribution systems. * Experience with facilities equipment and environments (e.g., switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, fire safety systems). * Experience managing changing capital projects. * Understanding of start-up and commissioning processes. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. The US base salary range for this full-time position is $174,000-$258,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Collaborate with external stakeholders, including leadership from key vendors, trades, and commissioning agents, to foster relationships, proactively identify potential risks and opportunities, and ensure alignment on project objectives. * Execute a clear project delivery strategy and effectively communicate it to internal teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects. * Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives. * Lead the design, construction, and capital project support for ongoing operations within a critical region. Provide tactical leadership over data center construction projects. * Develop and mentor teams of engineers and project managers. Serve as a key partner and vendor development lead for general and trade contractors.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! What You'll Do / Key Responsibilities Design, develop, maintain, and enhance backend services and APIs using Java Work with C# / MS SQL based systems (either supporting existing apps or integrating with them) Write and optimize database queries, stored procedures, and schema design using MS SQL Server Deploy, manage, and troubleshoot applications on Linux servers / environments Containerize services using Docker, manage orchestration / deployment flows Design and manage cloud infrastructure / services on AWS (EC2, RDS, S3, IAM, VPC, Lambda, etc.) Use Python (or develop Python scripts / services) to support automation, integration, data processing tasks Collaborate with cross-functional teams (product, QA, DevOps) to define requirements, scope work, and deliver high-quality solutions Participate in code reviews, enforce coding standards, write unit / integration tests Troubleshoot production issues, diagnose root causes, implement fixes & improvements Continuously refactor and improve existing systems (performance, reliability, scalability) Qualifications / Skills & Experience Required / Must-Have: Strong experience in Java (core language, concurrency, collections, memory management) Solid experience with MS SQL Server (writing queries, stored procedures, optimizing performance) Experience working in and deploying to Linux environments Experience with Docker / containerization of services Experience using Jenkins or equivalent build tools Hands-on experience on AWS (deploying services, infrastructure, security) Experience with C# and familiarity with .NET ecosystem (especially to maintain or interoperate with C# / MS SQL apps) Experience or comfort using Python for scripting, automation, or microservices Good understanding of software design principles, RESTful APIs, microservices architectures Experience with version control (Git), CI/CD pipelines Strong debugging / problem-solving skills Excellent communication skills; ability to work collaboratively in a team environment Preferred / Nice-to-Have: Experience with Spring Boot, Hibernate / JPA, or other Java frameworks Experience with infrastructure-as-code (Terraform, CloudFormation) Experience with monitoring / logging tools (e.g. Prometheus, Grafana, ELK, CloudWatch) Familiarity with other database technologies (e.g. PostgreSQL, NoSQL) Experience in agile / Scrum development processes Prior experience migrating between stacks or integrating multi-technology systems Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! Forcepoint is redefining data security for an AI-powered world unifying DLP, DSPM, risk analytics, and AI governance under one Data Security Everywhere platform. As industry boundaries blur and competitors reposition, market analysts have unprecedented influence over how enterprise buyers and investors define this new category. As our Senior Analyst Relations Manager, you'll lead the global strategy for engaging key analyst firms; Gartner, Forrester, IDC, KuppingerCole, ESG, and others to shape, amplify, and validate Forcepoint's story as the leader in Data Security and DSPM. You'll serve as both an external evangelist and internal advisor for orchestrating analyst engagement programs, briefing strategies, market perception studies, and cross-functional insight loops that tie directly to our GTM and product roadmap. What You'll Do Strategic Influence & Relationship Management Build trusted, long-term relationships with key industry analysts covering data security, DSPM, DLP, and AI governance. Drive consistent, high-impact engagement through briefings, inquiries, events, and advisory sessions. Ensure Forcepoint's innovations (AI Mesh, Data Security Cloud, structured-data classification, insider risk analytics) are well understood and reflected in market research and Magic Quadrants/Waves. Narrative & Messaging Alignment Partner with Product Marketing and Corporate Communications to evolve Forcepoint's Data Security Everywhere story into analyst-ready positioning that's clear, defensible, and differentiated. Anticipate analyst feedback and competitor narratives to proactively refine our messaging and content. Own analyst talking points, briefing materials, and thought-leadership themes across AI, risk analytics, and unified data protection. Market Intelligence & Executive Insight Deliver actionable insight back to executive leadership, product, and GTM teams - translating analyst perspectives into roadmap, pricing, and positioning recommendations. Create and maintain a structured intelligence rhythm (monthly reports, win/loss perception summaries, competitive landscape shifts). Partner with Sales Enablement to cascade analyst insight to field teams to enhance credibility in enterprise deals. Programs & Measurement Develop a global AR plan that supports launches, key reports (MQ/Wave inclusion, IDC MarketScape), and Forcepoint Aware. Manage analyst-related KPIs such as sentiment, tier-1 firm coverage, and quote inclusion in research or media. Coordinate cross-functional participation in analyst events and advisory councils. What You Bring 7+ years of Analyst Relations, Strategic Communications, or Product Marketing experience in cybersecurity, cloud security, or data protection. Proven success managing analyst programs across Gartner, Forrester, IDC, or similar firms including leadership in MQ/Wave submissions and briefings. Deep understanding of data security, DLP, DSPM, and AI-driven security markets. Exceptional storytelling, executive presence, and ability to translate complex product strategy into compelling market narratives. Experience influencing product and GTM through analyst insight, not just media coverage. Strong collaboration skills with executives, product leaders, and global field teams. #LI-DNI Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! Job Summary: Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and customers through sales presentations and product demonstrations. Location: Chicago, IL Key Responsibilities: Assist sales staff in assessing potential applications of company products to meet customer needs. Prepare detailed product specifications for the development and implementation of customer products/applications/solutions. Create detailed design and implementation specifications for complex products/applications/solutions. Build mini-applications based on customer requirements to demonstrate feasibility, often requiring rapid prototyping and/or product demos. Provide consultation to prospective users and/or conduct product capability assessments and validations. Qualifications: University degree and 4-6 years of related experience, or equivalent work experience. Full understanding of the area of specialization with the ability to resolve a wide range of issues creatively. Broad application of principles, theories, and concepts in the applicable discipline, plus working knowledge of related fields. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Normally receives little instruction on day-to-day work and general instructions on new assignments. Determines and develops approaches to solutions; work is evaluated upon completion to ensure objectives have been met. Contributes to the development of the organization's goals and objectives. Cybersecurity certifications such as CISSP, CEH, SANS are desirable. Experience with DLP, SSE, and NGFW is a key differentiator. Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 200,000.00 - 230,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint's total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits #LI-DNI Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you! Forcepoint is seeking a Finance Manager to join our Global Finance Team. This position sits within the Financial Planning and Analysis (FP&A) team and will be responsible for company spend and capital planning. This role will be highly visible across the business, assisting the Leader of FP&A. As a result, successful candidates will be able summarize and distill highly complex information for communication to executive leadership. This position requires a motivated candidate looking for a challenging role that requires initiative and an ability to balance competing priorities. Essential Functions Manage a group of analyst/business partners in support of functional business units Develop and present full year & long term spend strategy; clearly and effectively present in person or written format Prepare analysis and interpret complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes. Financial model development, maintenance and modification for changes. Develop, maintain and improve budgeting and financial modeling tools. Work on special projects to support the functional teams with their financial analysis, including financial analysis and key assumption development for business case/key initiatives. Functional stakeholder partnership; demonstrated ability to collaborate effectively, influence decisions and direction using sound business strategy Spend controls & administration Serve as a technical mentor, providing career growth and development for your team. Education, Experience, and Skills BA/BS degree in Finance, Economics, or applicable field 7+ years of Finance, Accounting or applicable experience 5+ years Leadership experience as a team lead or mentor Advanced knowledge of managing and consolidating sales & marketing & cost of goods sold Advanced analytical skills Excellent communication skills, ability to set direction, give verbal and written feedback Ability to communicate effectively to all levels of management, small and large groups Exceptional Excel ability Financial modeling experience Experience implementing business process improvements Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace - so if there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to *************************. Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum. Applicants must have the right to work in the location to which you have applied.

info_outline XThis role is not eligible for immigration sponsorship. Minimum qualifications: Associate's degree, trade school certification, or other certified training in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering or equivalent practical experience. 10 years of experience in Electrical, Mechanical/HVAC, or controls experience in an industrial/commercial environment. 5 years of experience in a data center or facilities environment. Preferred qualifications: Bachelor's degree in Industrial Engineering, Electrical or Mechanical Engineering, Engineering Management, Reliability Engineering or equivalent technical experience. Experience communicating effectively with all levels of the organization, including executives. Experience with reliability centered maintenance and engineering. Ability to forecast resource requirements in a data driven way. About the job The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order. As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. As a Data Center Site Manager for Google's Third-Party Data Centers Operations (3PDCOps) team, you will be involved in every aspect of co-location operations of our electrical, cooling, and IT infrastructure. You will partner with the Google Data Center engineering teams, hardware operations, network infrastructure and third-party data center vendors and operators. In this role, you will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $153,000-$227,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Support site selection process through operational and technical knowledge. Perform operational assessment and risk analysis of third-party co-location sites. Own co-location sites facility operation within an area/region, with full accountability for this area tactically. Engage stakeholders to ensure they are informed about current work and discuss decisions. Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.

Apply share * link Copy link * email Email a friend info_outline XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Austin, TX, USA. Minimum qualifications: * Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. * 5 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes. * Experience coding in one or more general purpose languages (e.g., Python, Java, Go, C or C++) including data structures, algorithms, and software design. * Experience with AI model trainings, performance analysis and integration with other Cloud services supporting customer projects to completion. * Experience in computer networking (e.g., firewalls, routing, load balancing, etc.), web technologies (e.g., HTTP, HTML, DNS, TCP, etc.), and AI concepts and techniques. Preferred qualifications: * 5 years of experience in recommendation systems, natural language processing, speech recognition, or computer vision. * Experience troubleshooting ML models (e.g., Tensorflow, Keras, PyTorch). * Experience working with public cloud services and infrastructure, AI architecture, and networking/peering with private cloud. * Knowledge of data warehousing concepts, data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools and environments (e.g., Apache Beam, Hadoop, Spark, etc.). * Ability to recommend ML best practices for practical business use. * Effective leadership and influencing skills in AI/ML application, including ability to lead the design and implementation of AI-based solutions, web services, debugging tools. About the job The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Our Technical Solutions Engineers own our large and important customer issues in addition to providing level two support to our other support teams. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. Our Technical Solutions team is driven by customers and you will help drive the success of Google Cloud by understanding and advocating for our customers' issues. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $122,000-$174,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Work with customers on their ML deployments to resolve issues and achieve production readiness, availability, and scale. Partner with product and engineering teams to improve products based on customer feedback. * Manage customer problems through effective diagnosis, resolution, documentation, or implementation of investigation tools to increase productivity for customer issues on Google Cloud Platform products. * Develop an in-depth understanding of Google Cloud's AI/ML products/solutions and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools for faster diagnosis. * Act as consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud. * Work as part of a team of engineers/consultants that globally ensure 24-hour customer support, including working non-standard work hours/shifts, and may include weekend work.

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. **Corporate Overview** In today's cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective. And we are just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you are helping to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud environment + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are devoted to helping our customers protect their greatest assets and biggest security risk: their people. That is why we are a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience. **Your day-to-day** + Independently provide ongoing and proactive technical leadership and support to Proofpoint's strategic customers with little direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. + Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. + Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action. + Develop deep understanding of customer's business and operational needs. + Maintain deep practical technical knowledge of Proofpoint's integration within the customer's environment, including network, security, systems administration, and messaging management. + Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint's solutions. + Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. + Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. + Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. + Use independent judgment within broad parameters. + Designs and implements solutions to complex problems **What you bring to the team** + 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas + Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL. + Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral + A history of successfully leading and directing technical staff through crisis situations + Adaptable and willing to learn new technologies + Knowledge of project management and strong time management skills + Ability to effectively work in a team environment as well as independently **Why Proofpoint** Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We are a customer-focused and driven-to-win organization with leading-edge products-and many exciting reasons to join our team. We believe in hiring the best, the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 108,080.00 - 169,840.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 90,580.00 - 142,340.00 USD All other cities and states excluding those listed above: Base Pay Range: 81,130.00 - 127,490.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.