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Team Manager jobs at Ford Motor - 476 jobs

  • Team Manager-MPL (KTP)

    Ford Motor Company 4.7company rating

    Team manager job at Ford Motor

    ... You will direct and control the management of production and non-production materials from the loading/unloading receiving/shipping docks, shipping/receiving CMMS transactions, line feeding up to the point of use to the production customer, which includes proper storage, material disposition, Hazmat, continuous improvements in PMHV equipment activity, removing scrap material, forward model launch timing and change control, synchronous material flow, marketplace management, onsite switching, bull pen management, container management, and industrial material. We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love. What you'll do... * Manage the business with policy deployment objectives, implementation plans, and proper accountability. * Conduct department reviews, which include status and improvement actions for safety, quality, delivery, cost, people, maintenance, and environment (S,Q,D,C,P,M,E). * Maintain departmental budget and implement plans for continuous improvement in indirect labor and all overhead accounts. * Support Ford Production System principles through synchronous material flow and lean mfg. implementation. * Develop and implement processes to ensure the effective training and development of department personnel and create developmental opportunities for direct reports. * Administer salary performance reviews, reward and recognize, and address any needed corrective actions. * Review, evaluate and implement future plans for new programs, which may include modification of plant equipment, resources, and/or facilities to determine the effect on material handling operations. * Provide direction and support to Material Handling personnel in material handling business. * Work with our union partners to address any dept. issues or dept. opportunities. What you'll do... * Manage the business with policy deployment objectives, implementation plans, and proper accountability. * Conduct department reviews, which include status and improvement actions for safety, quality, delivery, cost, people, maintenance, and environment (S,Q,D,C,P,M,E). * Maintain departmental budget and implement plans for continuous improvement in indirect labor and all overhead accounts. * Support Ford Production System principles through synchronous material flow and lean mfg. implementation. * Develop and implement processes to ensure the effective training and development of department personnel and create developmental opportunities for direct reports. * Administer salary performance reviews, reward and recognize, and address any needed corrective actions. * Review, evaluate and implement future plans for new programs, which may include modification of plant equipment, resources, and/or facilities to determine the effect on material handling operations. * Provide direction and support to Material Handling personnel in material handling business. * Work with our union partners to address any dept. issues or dept. opportunities.
    $71k-98k yearly est. Auto-Apply 3d ago
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  • Love Promise Customer Experience Manager (MSP Zone) Minneapolis Area

    Subaru 4.8company rating

    Minneapolis, MN jobs

    As part of our commitment to be more than a car company, Subaru wants to ensure that our customers receive an extraordinary experience-- from purchase throughout the ownership life cycle. The Love Promise Customer Experience Manager works in conjunction with our Zone, field personnel, and retailers to implement Love Promise University training to retailer management and their customer-facing team members. Market Territory: Minneapolis, MN Zone PRIMARY RESPONSIBILITIES Acts as an advocate and ambassador for Subaru and ensures that all customer-facing retailer employees understand the Love Promise University mission. Facilitates offsite Love Promise University customer experience training for retail employees in their respective Zone. Utilizes Owner Loyalty Program (OLP), Reputation Management, and Customer Advocacy Department (CAD) cases to identify and diagnose retailer opportunities for customer experience improvement to develop an action plan for improvement. Develops and communicates corrective action plans and strategies for retailer management and personnel for customer experience improvement. Ensures that plans include details about issues including employees and processes so that retailer leadership can understand and address. The primary contact for Love Promise Champions for all things LPU. Demonstrates proficiency at follow-up with retailers that is both persistent but professional to ensure positive change. Utilizes incentives to help encourage desired behavior and actions. Produces contact reports promptly for all retailer visits. Shares noteworthy contact reports with National Sales Training and Field Operations. Monitors improvements and declines in retailer performance and provides recognition and counseling for retailer management and individuals. Develops and executes the customized retailer training and recognition for the Love Promise Program including curriculum and delivery and event planning in conjunction with Regional and Zone personnel. ADDITIONAL RESPONSIBILITIES Lead an active role in planning and preparation for national, regional and zone conferences and at times facilitate in front of a large audience. Facilitate training on camera/video. QUALIFICATIONS Bachelor's Degree required At least 6-8 years required Strong ability to motivate and inspire. Excellent interpersonal skills. Excellent communication skills including ability to communicate well across all levels including retailer executives. Proven history of willingness to have difficult conversations while ensuring discussions are constructive and positive. Adept at presenting training/educational material in a clear and effective format with a history of success of training facilitation. Proficiency in all Microsoft Office applications including Word, PowerPoint, and Excel. Thorough knowledge of retail operations and retail personnel responsibilities, duties, and challenges. Ability to collaboratively work with internal Subaru of America (SOA) departments and external partners. Strong analytical skills. Creative thinking with willingness to innovate and collaborate. WORK ENVIRONMENT & TRAVEL REQUIRED: Physical Requirements: Ability to lift up to 20 lbs. Travel Required: Up to 75% Driving Required: Must possess a valid driver's license and maintain a driving record that is acceptable or probationary under the SOA Driving Record Evaluation Criteria Policy. Must enroll and maintain approval by internal risk management to operate company vehicles. SALARY RANGE: The recruiting base salary range for this full-time position is $92,100 - $125,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal grade: M1) WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes: Total Rewards & Benefits: Medical, Dental, Vision Plans Pension, Profit Sharing, and 401K Match Offerings 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays Tuition Reimbursement Program: $15,000 yearly benefit Vehicle Discount Programs Learning & Development: Professional growth and development opportunities Direct partnership with senior leadership Formal Mentorship Program LinkedIn Learning License Visit our Careers landing page to learn more about our compensation and benefit programs. ABOUT SUBARU: Love. It's what makes Subaru, Subaru . As a leading auto brand in the US, we strive to be More Than a Car Company . Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise .
    $92.1k-125k yearly Auto-Apply 27d ago
  • Team Manager, Paint Manufacturing Engineer- LAP

    Ford Motor 4.7company rating

    Team manager job at Ford Motor

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today? As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love. In this position… Lead Maintenance and Engineering teams in production scheduling, staffing, procurement, and maintenance of the Paint Department equipment Responsibilities What you'll do... Lead Project Development Writing and process of collecting and evaluating data in sound business cases. Coach, Counsel and Teach the team's GSR's to handle and lead process improvement and capital investment projects. Coordinates the resources and activities of ME organization to meet the production schedule within budgetary limitations and time constraints. Participates in production scheduling, staffing, procurement and maintenance of equipment, quality control, inventory control, and the coordination of production activities with those of other departments. Analyzes the plant's personnel and capital resources to select the best ways of meeting the production quota. Monitors the production run to make sure that it stays on schedule and correct any problems that may arise. Promotes and ensure constant improvement in the ME organization toward the common goal of improving product quality, plant competitiveness and total cost structure. Ensures department complies with government/industry standards. Coordinate the resources and activities required to ensure problem free start-up. Facilitate start-up / shift to shift meetings. Evaluate and deliver FTPM measurable. Promote and support Small Teamwork Groups Champion constraint analysis and coordinate activities to eliminate the bottlenecks. Ensure deliverables are aligned with VIM Action Matrix, 5-year plan, JPH Package Establish the goal of maximizing equipment effectiveness to improve productivity. Review/approve PM activities. Address department Health and Safety concerns Review department safety measurables & coordinate improvement activities Drive Safety, Quality. Cost, Delivery, Morale, Environment Manage to budgets. Qualifications You'll have... Education: Bachelor of Science in Engineering, Electrical, Mechanical, Industrial or other Experience: 5 years in maintenance and engineering management Some experience in Production Excellent leadership and interpersonal skills Ability to interact with all employees in the organization. In depth experience in assembly manufacturing processes Strong working knowledge of the Ford Production System Strong communication and problem-solving skills, including working knowledge of Six Sigma Demonstrated ability to work as a team. Strong negotiation and persuasion skills Demonstrated ability to lead, empower and develop employees. Demonstrated conflict management skills. Strong analytical, problem solving, and organization skills. Ability to work closely and successfully with others in order to deliver results. Successful candidate must be able to demonstrate leadership in ONE FORD (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills. Even better, you may have... Education: Master's degree in engineering, Electrical, Mechanical, Industrial or other Experience: Knowledge with manufacturing Paint application processes Knowledge with Phosphate Pretreat and Ecoat process Knowledge with Fanuc Robot Painting systems Knowledge of Lean Manufacturing principles Knowledge of constraint management principles Safety and Quality experience preferred. Prior experience managing a unionized work force. Knowledge with Maximo preventive maintenance software Microsoft Office knowledge (Word/Excel/Outlook) WHAT YOU'LL RECEIVE IN RETURN: As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition. If you have what it takes to help us redefine the future of mobility, we'd love to have you join us. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combatting COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! #LI-Onsite #LI-JL1
    $71k-98k yearly est. Auto-Apply 60d+ ago
  • FIeld Team Manager - Canvassing Career

    Statewide Window and Doors 3.7company rating

    Deerfield Beach, FL jobs

    Canvassing Team Manager Lead a top-performing canvassing team and earn $75K to $125K! No selling required! Role Highlights: High Earning Potential of $75K to $125K per year NO Evenings and NO Weekend Shifts! Top Pay with Salary, Commission, Bonus and Overrides Make a difference by helping homeowners improve their homes Responsibilities: Recruit, interview, hire, train and manage a team of canvassers Plan neighborhood routes and daily field schedules. Schedule appointments for FREE estimates (No Selling Required) Achieve team targets and goals Requirements: Proven Canvassing experience in Home Improvement Industry (Canvassing Supervisors or Team Leaders are highly preferred) Compensation: Salary, Commission, Bonus & Overrides Earn $75,000 to $125,000 per year Career growth Apply Now! Send us your most updated resume along with your best contact number. Highlight all your relevant field leadership and canvassing experience. Qualified candidates will be contacted for a phone interview.
    $75k-125k yearly 2d ago
  • Management Team

    PDQ Car Wash 3.6company rating

    Appleton, WI jobs

    PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today
    $36k-46k yearly 60d+ ago
  • Management Team

    PDQ Car Wash 3.6company rating

    Manitowoc, WI jobs

    PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today
    $36k-46k yearly 60d+ ago
  • Management Team

    PDQ Car Wash 3.6company rating

    Green Bay, WI jobs

    PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $16-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today
    $36k-46k yearly 60d+ ago
  • Management Team

    PDQ Car Wash 3.6company rating

    Green Bay, WI jobs

    PDQ Car Wash is looking for Assistant Managers and Management Trainees! Prior Car washing experience is a plus!! PDQ is a family owned company for over 50 years in Green Bay and Appleton. We offer competitive pay, flexible hours, daily and monthly incentives, health insurance after 60 days, advancement opportunities, and a great atmosphere. As an Assistant Manger you will be assisting the Store Manager with daily operations of the location. This will include working side by side with employees ensuring our customers are have a great experience. You may be involved with hiring new employees, training employees, effectively managing labor to income ratios, overall upkeep of the store, light maintenance, and grounds keeping just to name a few. There is always something new to learn and something to do to stay busy! If you have prior management experience or if you are a recent college graduate with a drive to succeed - looking to start a long and successful career, PDQ Car Wash may be the place for you. If you have experience with fast food restaurant management, you may be surprised and how much similarity there is in our business. We are a very fast paced operation that puts all focus on exceeding our customers expectations. We are open 7 days a week from approximately 8AM to 7PM and we provide training and guidance for you to be successful as long as you are dedicated to the success of your operation. Assistant Managers and Supervisors are expected to work most weekends and have days off scheduled during the week. Assistant Managers and Supervisors work 40-45 hours per week and pay ranges from $14-$18 per hour to start. With incentives and commissions included our Assistant Managers make between $36,000 and $46,000 per year. Dedication and Drive for success is a must! If you are a talented individual seeking a exciting great new opportunity please apply today
    $36k-46k yearly 60d+ ago
  • Front Office, Title Services Manager

    Cox Holdings, Inc. 4.4company rating

    Hamilton, OH jobs

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN. Must live in one of the following states: Indiana and Ohio. This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions. Job Responsibilities: Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc. Maintain and oversee sale day process and flow according to company policies. Develop and implement training methods to ensure all employees have essential job skills. Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow. Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals. Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services. Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request. Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies. Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations. Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers. Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction. Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments. Ensure that all customer payments are processed on day of receipt for timely deposit. Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports. Ensure all cash receipts are handled in accordance with IRS 8300 procedures. Administer and supervise all title processing for operating location transactions. Assist customers and employees in solving sales related issues. Actively work with other departments to create strong relationships and increase efficiencies. Supervise dealer registration office and title office as needed to ensure quality service to customers. Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. Enforce all company policies and procedures related to employee and customer conduct. Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support. Perform other duties as assigned. Qualifications: Equivalent combination of education and work-related experience High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~ Master's Degree and 5 years of relevant experience in related field. ~OR~ Ph.D and 2 years of relevant experience in related field. Automotive Title experience. 3- 5 years of office management or supervisory experience. Ability to Travel Client Servicing Customer Service Focus Effective communication and interaction skills. Effective management, customer service, and organizational skills. Comprehensive knowledge of title & DMV laws and regulations. Experienced computer and software knowledge essential, including AS400. Ability to handle multiple tasks at one time. Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software. Preferred: Certified Notary Prior Auction experience Work Environment: Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $38k-50k yearly est. Auto-Apply 4d ago
  • Customer service

    Open Road Staffing 4.3company rating

    Indianapolis, IN jobs

    The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do . Hours of operation are mon-sat 10-9 and Sunday 12-8 No late nights Open availability preferred Compensation based on experience Paid breaks and employee meals Must fill out paper application 1155 e stop 11 rd 13173008748 Www.thetamaleplace.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 20h ago
  • CALL-BY-CALL MANAGER

    Prostar Services Inc. 4.2company rating

    Wilson, NC jobs

    Job Description CALL-BY-CALL MANAGER Prostar Services - Wilson, NC Hourly + Performance Bonuses | A-Team Environment | High-Growth Position Prostar Services is building an A-Team, and we need a driven, sharp, high-energy Call-By-Call Manager to help guide our HVAC and Plumbing techs through live service calls. This is a fast-paced, high-impact position that directly affects revenue, customer experience, and technician performance. This is NOT an office clerk job. This is a high-level operations & coaching role for someone who can think fast, communicate clearly, and keep technicians on track in real time. If you're organized, decisive, confident, and thrive under pressure - this is the role for you. WHAT YOU GET Competitive hourly pay + performance bonuses High earning potential tied to team success Full-time, year-round position Paid holidays & vacation Advancement opportunities into Operations, Dispatch Manager, or Service Manager A supportive culture - no drama, no slow season, no micromanagement WHAT YOU'LL DO Monitor all active service calls as they come in Communicate with HVAC & plumbing technicians through Slack Provide live guidance, coaching, and next steps Ensure technicians follow SOPs and proper diagnostics Help identify additional opportunities and system issues Track KPIs: revenue per call, callback risk, job accuracy, etc. Keep the schedule tight, efficient, and profitable Support technicians with information, pricing, and documentation Help keep every call clean, profitable, and 5-star This role directly impacts company performance, customer satisfaction, and technician success. WHO WE'RE LOOKING FOR Strong communicator Fast thinker Organized and dependable Confident decision-maker High-energy personality Tech-savvy (Slack, ServiceTitan, CRM tools) Great at coaching and motivating others Can handle pressure and multitasking Experience in HVAC/Plumbing/Dispatch/Call Center is a PLUS Leadership mindset is a MUST ABOUT PROSTAR SERVICES We are one of the fastest-growing HVAC & plumbing companies in Eastern NC. Our culture: A-Team only No laziness No drama Everyone grows Everyone wins We invest in our people and create real career paths. Job Posted by ApplicantPro
    $44k-66k yearly est. 11d ago
  • Call-By-Call Manager

    Prostar Services 4.2company rating

    Wilson, NC jobs

    CALL-BY-CALL MANAGER Prostar Services - Wilson, NC Hourly + Performance Bonuses | A-Team Environment | High-Growth Position Prostar Services is building an A-Team, and we need a driven, sharp, high-energy Call-By-Call Manager to help guide our HVAC and Plumbing techs through live service calls. This is a fast-paced, high-impact position that directly affects revenue, customer experience, and technician performance. This is NOT an office clerk job. This is a high-level operations & coaching role for someone who can think fast, communicate clearly, and keep technicians on track in real time. If you're organized, decisive, confident, and thrive under pressure - this is the role for you. Competitive hourly pay + performance bonuses High earning potential tied to team success Full-time, year-round position Paid holidays & vacation Advancement opportunities into Operations, Dispatch Manager, or Service Manager A supportive culture - no drama, no slow season, no micromanagement WHAT YOU'LL DO Monitor all active service calls as they come in Communicate with HVAC & plumbing technicians through Slack Provide live guidance, coaching, and next steps Ensure technicians follow SOPs and proper diagnostics Help identify additional opportunities and system issues Track KPIs: revenue per call, callback risk, job accuracy, etc. Keep the schedule tight, efficient, and profitable Support technicians with information, pricing, and documentation Help keep every call clean, profitable, and 5-star This role directly impacts company performance, customer satisfaction, and technician success. WHO WE'RE LOOKING FOR Strong communicator Fast thinker Organized and dependable Confident decision-maker High-energy personality Tech-savvy (Slack, ServiceTitan, CRM tools) Great at coaching and motivating others Can handle pressure and multitasking Experience in HVAC/Plumbing/Dispatch/Call Center is a PLUS Leadership mindset is a MUST ABOUT PROSTAR SERVICES We are one of the fastest-growing HVAC & plumbing companies in Eastern NC. Our culture: A-Team only No laziness No drama Everyone grows Everyone wins We invest in our people and create real career paths.
    $44k-66k yearly est. 41d ago
  • Service Support - Fitzgerald Hyundai Subaru Gaithersburg

    Fitzgerald Auto Mall 4.2company rating

    Gaithersburg, MD jobs

    Hiring Immediately, Service Support. Full training and benefits We are seeking Service Valets to add to our growing service department. Our sales are on the rise and we need energetic people that love cars to help us keep up with increased traffic. REQUIREMENTS Qualified candidates will need a valid driver's license, high school diploma or equivalent degree, and the ability to work a flexible schedule. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. BENEFITS Generous compensation based on experience EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Benefits available - Health, Dental, 401k, Paid Time Off Positive and family friendly atmosphere. Employee Purchase programs Paid training and advancement opportunities RESPONSIBILITIES Assist advisors and technicians by moving client cars to and from the shop. Move parking lot blockers and clear service land prior to opening. Complete assignments in a timely fashion to keep the shop moving Maintain a clean service lane. Pick up trash, mop spills and empty service lane trash cans Keep service parking lot clear and clean. Pick up trash, advise management of employees or other unauthorized people who park in service parking Understand and follow all state and federal regulations, such as those governing the disposal of hazardous wastes. Fitzgerald Auto Mall is an EEO employer. Salary Description $17.15 to $20.00 / hr
    $17.2-20 hourly 60d+ ago
  • Senior Operations Supervisor (Supply Chain/Logistics)

    Penske 4.2company rating

    Phoenix, AZ jobs

    Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements. ***High-level requirements*** - Looking for a strong Senior Operations Supervisor Transportation leader. Critical thinker, self-motivated with growth mindset. Overseeing cdl class A drivers and equipment. Preferred DOT regulation knowledge, driver, route, and HOS tracking experience, along with ensuring on-time deliveries. Positive coaching techniques, strong communication and engagement skills. Must oversee payroll, dispatch experience, and supervise the cdl drivers/team. Must be a self-starter, interpersonal, professional, and approach as a team player. Time management skills and the ability to foster positive culture and relationships. Team players, with a strong sense of urgency/responsiveness/attention to detail are needed in the ideal fit. The Sr. Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives. - Work Schedule - Monday - Friday 8am - 6pm -Salary range - $60,400K- $81,400k - max 12% performance bonus Major Responsibilities: People: -Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed. Operations: -Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion. Finance: -Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets. Safety: -Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures. Growth / Customer Experience: -Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts. Fleet/Assets: -Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment. Other projects and tasks as assigned by supervisor Qualifications: -2 - 4 years related functional experience-High School Diploma or equivalent required-Bachelors Degree preferred-Strong written/oral communication and organizational skills are required-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required -Regular, predictable, full attendance is an essential function of the job -Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Physical Requirements:-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer.
    $39k-64k yearly est. Auto-Apply 31d ago
  • Call Center Supervisor

    Safe-Guard Products International LLC 3.8company rating

    Greenville, SC jobs

    Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Call Center Supervisor Internal Job Title: Claims Supervisor Location: Greenville, SC (onsite) FLSA: Exempt #LI-Onsite Job Overview: The Claims Supervisor supervises the day-to-day operation, overseeing inbound calls and back-office operations. This position has responsibility for hiring, coaching and development, and participates in succession planning, quality assurance and training, compensation recommendations, and workforce planning efforts. Assists with the development and execution of department goals and objective. Guiding work products, performance management, accountable for hiring and termination decision. Job Responsibilities : Supervises a team of Claims Adjusters to ensure that claims are being administered properly within department and underwriter guidelines Monitors call volume and productivity to ensure proper balance, consistency, and quality control within the department Implements new procedures and amendments to existing procedures when necessary Remains ‘hands on' and synchronized with claims processing and underwriting to keep current with targeted standards. Provides back up to adjusters at times of peak volume Works directly with customers, dealers, and agents to help resolve complex claim issues Cultivate strong and positive engagement with remote team members to ensure seamless collaboration and maintain a supportive team environment. Provide coaching and mentorship to agents, guiding their professional development and enhancing their performance. Offers internal support within the department and other areas of the company; including support to adjusters through continued training and guidance, as well as support to entire department when necessary The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Bachelor's degree preferred; High School Diploma or equivalent combination of education and experience required. 5+ years of experience in supervision, call center and office environment. Insurance and/or financial field preferred. Strong people, interpersonal skills, communication and presentation capabilities Superior verbal/written skills with the ability to communicate effectively to employees as well as customers Strong computer skills with the ability to understand proprietary policy service modules Must have experience in managing remote teams, with a proven ability to lead and support distributed team members effectively. Proficient in Windows and MS Office Products Innovative, analytical, and creative with solutions to challenging situations Exercises sound judgment when interacting with employees and customers Must be authorized to work in the U.S Must be able to successfully pass a background check Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
    $23k-36k yearly est. Auto-Apply 10d ago
  • CALL-BY-CALL MANAGER

    Prostar Services Inc. 4.2company rating

    Whitesville, VA jobs

    Job Description CALL-BY-CALL MANAGER Prostar Services - White Plains, VA Hourly + Performance Bonuses | A-Team Environment | High-Growth Position Prostar Services is building an A-Team, and we need a driven, sharp, high-energy Call-By-Call Manager to help guide our HVAC and Plumbing techs through live service calls. This is a fast-paced, high-impact position that directly affects revenue, customer experience, and technician performance. This is NOT an office clerk job. This is a high-level operations & coaching role for someone who can think fast, communicate clearly, and keep technicians on track in real time. If you're organized, decisive, confident, and thrive under pressure - this is the role for you. WHAT YOU GET Competitive hourly pay + performance bonuses High earning potential tied to team success Full-time, year-round position Paid holidays & vacation Advancement opportunities into Operations, Dispatch Manager, or Service Manager A supportive culture - no drama, no slow season, no micromanagement WHAT YOU'LL DO Monitor all active service calls as they come in Communicate with HVAC & plumbing technicians through Slack Provide live guidance, coaching, and next steps Ensure technicians follow SOPs and proper diagnostics Help identify additional opportunities and system issues Track KPIs: revenue per call, callback risk, job accuracy, etc. Keep the schedule tight, efficient, and profitable Support technicians with information, pricing, and documentation Help keep every call clean, profitable, and 5-star This role directly impacts company performance, customer satisfaction, and technician success. WHO WE'RE LOOKING FOR Strong communicator Fast thinker Organized and dependable Confident decision-maker High-energy personality Tech-savvy (Slack, ServiceTitan, CRM tools) Great at coaching and motivating others Can handle pressure and multitasking Experience in HVAC/Plumbing/Dispatch/Call Center is a PLUS Leadership mindset is a MUST ABOUT PROSTAR SERVICES We are one of the fastest-growing HVAC & plumbing companies in Eastern NC. Our culture: A-Team only No laziness No drama Everyone grows Everyone wins We invest in our people and create real career paths. Job Posted by ApplicantPro
    $36k-54k yearly est. 27d ago
  • Call-By-Call Manager

    Prostar Services 4.2company rating

    Whitesville, VA jobs

    CALL-BY-CALL MANAGER Prostar Services - White Plains, VA Hourly + Performance Bonuses | A-Team Environment | High-Growth Position Prostar Services is building an A-Team, and we need a driven, sharp, high-energy Call-By-Call Manager to help guide our HVAC and Plumbing techs through live service calls. This is a fast-paced, high-impact position that directly affects revenue, customer experience, and technician performance. This is NOT an office clerk job. This is a high-level operations & coaching role for someone who can think fast, communicate clearly, and keep technicians on track in real time. If you're organized, decisive, confident, and thrive under pressure - this is the role for you. Competitive hourly pay + performance bonuses High earning potential tied to team success Full-time, year-round position Paid holidays & vacation Advancement opportunities into Operations, Dispatch Manager, or Service Manager A supportive culture - no drama, no slow season, no micromanagement WHAT YOU'LL DO Monitor all active service calls as they come in Communicate with HVAC & plumbing technicians through Slack Provide live guidance, coaching, and next steps Ensure technicians follow SOPs and proper diagnostics Help identify additional opportunities and system issues Track KPIs: revenue per call, callback risk, job accuracy, etc. Keep the schedule tight, efficient, and profitable Support technicians with information, pricing, and documentation Help keep every call clean, profitable, and 5-star This role directly impacts company performance, customer satisfaction, and technician success. WHO WE'RE LOOKING FOR Strong communicator Fast thinker Organized and dependable Confident decision-maker High-energy personality Tech-savvy (Slack, ServiceTitan, CRM tools) Great at coaching and motivating others Can handle pressure and multitasking Experience in HVAC/Plumbing/Dispatch/Call Center is a PLUS Leadership mindset is a MUST ABOUT PROSTAR SERVICES We are one of the fastest-growing HVAC & plumbing companies in Eastern NC. Our culture: A-Team only No laziness No drama Everyone grows Everyone wins We invest in our people and create real career paths.
    $36k-54k yearly est. 25d ago
  • Front Office, Title Services Manager

    Cox Enterprises 4.4company rating

    Hamilton, OH jobs

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN. Must live in one of the following states: Indiana and Ohio. This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions. Job Responsibilities: * Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc. * Maintain and oversee sale day process and flow according to company policies. * Develop and implement training methods to ensure all employees have essential job skills. * Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow. * Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals. * Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services. * Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request. * Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies. * Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations. * Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers. * Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction. * Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments. * Ensure that all customer payments are processed on day of receipt for timely deposit. * Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports. * Ensure all cash receipts are handled in accordance with IRS 8300 procedures. * Administer and supervise all title processing for operating location transactions. * Assist customers and employees in solving sales related issues. * Actively work with other departments to create strong relationships and increase efficiencies. * Supervise dealer registration office and title office as needed to ensure quality service to customers. * Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support. * Perform other duties as assigned. Qualifications: * Equivalent combination of education and work-related experience * High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~ * Master's Degree and 5 years of relevant experience in related field. ~OR~ * Ph.D and 2 years of relevant experience in related field. * Automotive Title experience. * 3- 5 years of office management or supervisory experience. * Ability to Travel * Client Servicing * Customer Service Focus * Effective communication and interaction skills. * Effective management, customer service, and organizational skills. * Comprehensive knowledge of title & DMV laws and regulations. * Experienced computer and software knowledge essential, including AS400. * Ability to handle multiple tasks at one time. * Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. * Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software. Preferred: * Certified Notary * Prior Auction experience Work Environment: Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $34k-42k yearly est. Auto-Apply 3d ago
  • Front Office, Title Services Manager

    Cox Enterprises 4.4company rating

    Indianapolis, IN jobs

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN. Must live in one of the following states: Indiana and Ohio. This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions. Job Responsibilities: * Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc. * Maintain and oversee sale day process and flow according to company policies. * Develop and implement training methods to ensure all employees have essential job skills. * Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow. * Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals. * Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services. * Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request. * Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies. * Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations. * Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers. * Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction. * Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments. * Ensure that all customer payments are processed on day of receipt for timely deposit. * Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports. * Ensure all cash receipts are handled in accordance with IRS 8300 procedures. * Administer and supervise all title processing for operating location transactions. * Assist customers and employees in solving sales related issues. * Actively work with other departments to create strong relationships and increase efficiencies. * Supervise dealer registration office and title office as needed to ensure quality service to customers. * Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support. * Perform other duties as assigned. Qualifications: * Equivalent combination of education and work-related experience * High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~ * Master's Degree and 5 years of relevant experience in related field. ~OR~ * Ph.D and 2 years of relevant experience in related field. * Automotive Title experience. * 3- 5 years of office management or supervisory experience. * Ability to Travel * Client Servicing * Customer Service Focus * Effective communication and interaction skills. * Effective management, customer service, and organizational skills. * Comprehensive knowledge of title & DMV laws and regulations. * Experienced computer and software knowledge essential, including AS400. * Ability to handle multiple tasks at one time. * Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. * Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software. Preferred: * Certified Notary * Prior Auction experience Work Environment: Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $35k-44k yearly est. Auto-Apply 3d ago
  • Front Office, Title Services Manager

    Cox Enterprises 4.4company rating

    Clarksville, IN jobs

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN. Must live in one of the following states: Indiana and Ohio. This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions. Job Responsibilities: * Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc. * Maintain and oversee sale day process and flow according to company policies. * Develop and implement training methods to ensure all employees have essential job skills. * Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow. * Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals. * Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services. * Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request. * Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies. * Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations. * Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers. * Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction. * Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments. * Ensure that all customer payments are processed on day of receipt for timely deposit. * Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports. * Ensure all cash receipts are handled in accordance with IRS 8300 procedures. * Administer and supervise all title processing for operating location transactions. * Assist customers and employees in solving sales related issues. * Actively work with other departments to create strong relationships and increase efficiencies. * Supervise dealer registration office and title office as needed to ensure quality service to customers. * Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support. * Perform other duties as assigned. Qualifications: * Equivalent combination of education and work-related experience * High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~ * Master's Degree and 5 years of relevant experience in related field. ~OR~ * Ph.D and 2 years of relevant experience in related field. * Automotive Title experience. * 3- 5 years of office management or supervisory experience. * Ability to Travel * Client Servicing * Customer Service Focus * Effective communication and interaction skills. * Effective management, customer service, and organizational skills. * Comprehensive knowledge of title & DMV laws and regulations. * Experienced computer and software knowledge essential, including AS400. * Ability to handle multiple tasks at one time. * Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. * Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software. Preferred: * Certified Notary * Prior Auction experience Work Environment: Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $35k-44k yearly est. Auto-Apply 3d ago

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