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Become A Forecasting Analyst

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Working As A Forecasting Analyst

  • Analyzing Data or Information
  • Getting Information
  • Interacting With Computers
  • Interpreting the Meaning of Information for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Make Decisions

  • $69,780

    Average Salary

What Does A Forecasting Analyst Do At Comcast

* Provides direction and recommendations on short-term (one to three
* months) and long-term (four to twelve months) impacts to staffing plans
* for all products supported to the call center(s) senior management and
* workforce organizations on a weekly basis.
* Ensures that service level
* expectation and operational effectiveness is achieved.
* Provides workforce analysis on agent, seat, and efficiency expectation
* for current business migration plans (from site to site) and new
* business opportunities.
* Collaborates with the Finance departments on monthly and annual
* financial forecasting and planning.
* Regular, consistent and punctual attendance.
* Must be able to work
* nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned

What Does A Forecasting Analyst Do At Cigna

* Drive staffing and financially related analytical assessments for claim pricing and reimbursement processes ensure delivery of organizational readiness.
* Work closely with the Business Readiness & Optimization Lead Manager, Business Readiness managers, and operational mangers and staff to collect, define and manage staffing related recommendations and start-up activities.
* Understand and align staffing assessments, and staffing plans to strategic organizational plans as defined by the Reimbursement & Care Collaboration team (R&CC) programs.
* Interfaces with all Pricing Business Team members and critical enabling functions including requirements, business process engineering, IT delivery, testing, operational readiness, architecture, etc.
* Individual contributor working on significant projects utilizing independent judgment, fact, and discretion within a large business organization or across functional areas
* Participates in the design and delivery of strategic organizational solutions , working with managers and Human Resources
* Specific
* Work with matrix partners and operational managers to collect staffing and organizational plans
* Responsible for analysis and interpretation of moderately complex staffing and financial information.
* Utilizing independent judgment and discretion.
* Conduct “bottom-up” data driven capacity analysis to define staffing needs.
* Provides actionable information and recommendations to management through various analytic techniques and data gathering activities on issues and business needs related to business people, processes and technology.
* Provide staffing related benchmarking and industry comparative analysis support.
* Define and manage staffing ramp-up plans for Reimbursement & Care Collaboration team (R&CC)organizational needs, including financial and budget targets, capacity assessments driving ramp plan definition.
* Supports issue resolution and the determination of contingency plans and triggers for risks related to staffing needs.
* As needed, escalates issues to the appropriate audiences including key business leaders and team members.
* Responsible for conducting moderately complex financial analysis activities and/or reporting.
* Prepares financial reports related to organizational and staffing plans and needs.
* Work collaboratively to support process optimization activities (people and process focused analysis, including data collection, review, analysis, and presenting findings).
* Deep understanding of how to learn an operations key business processes and applications to determine the primary sources of data to measure operational labor demand
* Partners with business leaders to develop short term resource allocation plans, and short term tactical resource mitigation action
* Analyze performance data, identify bottlenecks and recommend alternative solutions

What Does A Forecasting Analyst Do At Asurion

* Develop and improve long (13 month) and short (10
* day) call demand forecast models using best practice techniques including multiple regression and other statistical methods
* Responsible for conducting post analysis on forecasting accuracy
* Work cross functionally with other departments including Client Services, Finance, and Operations
* Ability to present forecasts and analysis to internal customers including senior leadership
* Forecasting of call arrival patterns within the contact center
* Continuous review of the existing models and methodology and recommendations for improvements where necessary.
* Effective communication between departments to ensure future strategic and operational impacts are reviewed and updated
* General administration of existing forecast models
* Alert management to any potential issues and make recommendations where necessary

What Does A Forecasting Analyst Do At Goodman Manufacturing Company

* Performs data analysis using various statistical techniques.
* Assists in the preparation and delivery of decision support reports to both internal and external customers.
* Acts as advisor to operations research team regarding projects, tasks, and operations.
* Interprets results using a variety of techniques.
* Designs, develops, implements and maintains business solutions.
* Works directly with clients and project and business leaders to identify analytical requirements.
* Gather and organize information on problems or procedures.
* Analyze data gathered and develop solutions or alternative methods of proceeding.
* Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
* Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
* Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
* Design, evaluate, and recommend, changes of forms and reports.
* Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
* Synthesize current business intelligence or trend data to support recommendations for action.
* Reports and collects market data submission, analyze competitive market strategies through analysis of related product, market, or share trends.
* Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
* Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
* Analyze information obtained from management to conceptualize and define operational problems.
* Perform validation and testing of models to ensure adequacy and reformulate models as necessary.
* Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
* Document specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs
* Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
* Prepare management reports defining and evaluating problems and recommending solutions.
* Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
* Identify and analyze industry or geographic trends with business strategy implications.
* Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
* Assist management in developing and reviewing the sales budget and rolling sales forecast including sales to budget variance analysis.
* Provides insight for company’s CRM system including sales management processes (training and key issue resolution).
* Analyze sales and performance records, interpret results of overall sales.
* Analyze line of business operations (product lines, sales channels, etc.) to determine profitability and to establish a baseline for action and operational changes.
* Develop models and reporting structure that identify costs (by function, process, fixed, variable) per unit (store, order, script, other) and identify a baseline for action.
* Guide sales personnel (Key Accounts, Sales personnel, etc.) in entering accurate data for forecasting into the CRM tool, generate reports for forecasting, and collaborate forecasts into reports on a frequency determined by management as necessary.
* Coordinate the complete sales reporting and forecasting process for all sales channels.
* Communicate sales reporting and sales forecasting to Senior Management.
* Analyze results and set up reports containing respective conclusions, ideas, and general guidance.
* Adheres to Daikin’s Code of Business Conduct, core values, corporate policies, procedures and standards.
* Provide customized reporting and recommendations in support of ongoing business decisions or initiatives.
* Collect sales records & trends and evaluate performance measured against sales quotas.
* Perform additional duties as assigned

What Does A Forecasting Analyst Do At BCD Travel

* Job Specific Essential Duties & Responsibilities:
* Core Responsibilities
* Consultancy
* Analyzes and fully documents requirements
* Works with internal Workforce Management team as well as field operations to identify alternative solutions and associated pro's and con's and explains the requirements, deliverables, costs, and criticalities of the situation as appropriate
* Prepares proposals, presentations and cost benefit analysis for recommendations
* Monitors results versus expectations--manages expectations
* Takes initiative to identify opportunities to provide consultation to the customer
* Shares knowledge, explains options, brings experts to provide guidance
* Discovers opportunities to provide value add through consultation
* Contact Center Management Expertise
* Work with strategic partners within the organization to enhance service delivery, drive efficiency, and leverage investments in technology and resources
* Understand and support disaster recovery documentation and processes
* Provide short-term projections across multiple accounts for multiple contact types based on customer requirements, historical and future trends.
* Forecast with both utilization of forecasting/scheduling software and with Excel spreadsheet programs developed and customized by the analyst.
* Deliver recommendations for adjusting staffing levels to meet departmental productivity and profitability goals.
* Contact Center Technology
* Provide business requirements and support initiatives to deploy technology and/or processes in support of effective contact center management
* Contact Center Data and Analysis
* Contribute to account assessments and account strategy
* Partner with appropriate resources to provide requirements, definitions, calculations and design recommendations for real time and historical reporting
* Identify efficiency opportunities, implement solutions, and measure success, with objective of consistently achieving service level goals, improving agent adherence and occupancy, and minimizing cost per call in managed operational units
* Act in consultative and advisory capacity to management to provide strategic and tactical recommendations for design and implementation to achieve t service delivery.
* Works with Long
* Term Forecasters and Workforce Managers to validate effectiveness and efficiency of plans, strategies and decision
* Completes root-cause analysis to determine and quantify reasons for forecast variance and recommends changes to enhance forecast accuracy and effectiveness
* Provides "what-if" analysis and recommendations to improve staffing levels and efficiency, working with Contact Center Consulting to determine best skilling mix and allocations
* Financial Responsibility
* Define, measure, and report on results to support ROI where required
* Provide input for budget planning to project costs for personnel, training, and other expenses
* Documentation and Administration
* Manage processing of Peoplesoft tickets within timelines required and with quality
* Maintain time tracking and other administrative requirements
* Maintain documents posted on internal public sites for highest level of accuracy and relevance
* Maintain internal product documents for highest level of accuracy and relevance
* Testing and Quality
* Ensure testing is appropriate to user environment with data and accurate scale of data
* Validate data for accuracy across reports, across environments and tools
* Escalate errors or anomalies to project team and/or appropriate resources for support; retest and report as needed
* Obtain user feedback to ensure product/process and / or report is working as designed

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How To Become A Forecasting Analyst

Most market research analysts need at least a bachelor’s degree. Top research positions may require a master’s degree. Strong math and analytical skills are essential. 


Market research analysts typically need a bachelor’s degree in market research or a related field. Many have degrees in fields such as statistics, math, and computer science. Others have backgrounds in business administration, the social sciences, or communications.

Courses in statistics, research methods, and marketing are essential for these workers. Courses in communications and social sciences, such as economics or consumer behavior, are also important.

Some market research analyst jobs require a master’s degree. Several schools offer graduate programs in marketing research, but many analysts complete degrees in other fields, such as statistics and marketing, and/or earn a master’s degree in business administration (MBA). A master’s degree is often required for leadership positions or positions that perform more technical research. 

Licenses, Certifications, and Registrations

Certification is voluntary, but analysts may pursue certification to demonstrate a level of professional competency. The Marketing Research Association offers the Professional Researcher Certification (PRC) for market research analysts. Candidates qualify based on experience and knowledge; they must pass an exam, be a member of a professional organization, and have at least 3 years working in opinion and marketing research. Individuals must complete 20 hours of industry-related continuing education courses every 2 years to renew their certification.

Important Qualities

Analytical skills. Market research analysts must be able to understand large amounts of data and information. 

Communication skills. Market research analysts need strong communication skills when gathering information, interpreting data, and presenting results to clients. 

Critical-thinking skills. To determine what marketing strategy would work best for a company, market research analysts must assess all available information.

Detail oriented. Market research analysts must be detail oriented because they often do precise data analysis.

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Forecasting Analyst jobs

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Forecasting Analyst Career Paths

Forecasting Analyst
Marketing Manager Writer And Editor Marketing Specialist
Associate Marketing Manager
5 Yearsyrs
Supply Chain Analyst Business Analyst Product Manager
Brand Manager
5 Yearsyrs
Supply Chain Analyst Supply Chain Specialist Purchasing Manager
Category Manager
8 Yearsyrs
Operations Manager Analyst Planner
Demand Planning Manager
10 Yearsyrs
Demand Planning Manager Supply Chain Manager Senior Manager
Director Of Sales And Operations
10 Yearsyrs
Planning Manager Project Manager Product Manager
District Sales Manager
7 Yearsyrs
Supply Chain Manager Operations Director Sales Consultant
Key Account Manager
7 Yearsyrs
Demand Planning Manager Senior Manager Internal Auditor
Manager Finance Planning And Analysis
8 Yearsyrs
Senior Manager Technical Director Production Manager
Material Manager
9 Yearsyrs
Senior Analyst Senior Consultant Program Manager
Operations Director
9 Yearsyrs
Senior Finance Analyst Finance Manager Sales Manager
Operations Manager
7 Yearsyrs
Marketing Manager Business Consultant Senior Business Analyst
Planning Manager
8 Yearsyrs
Senior Finance Analyst Controller General Manager
President Of Operations
11 Yearsyrs
Demand Planner Supply Chain Manager
Program Manager
8 Yearsyrs
Project Manager Construction Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Supply Chain Manager Category Manager Sales Manager
Sales And Operations Manager
7 Yearsyrs
Senior Analyst Project Manager Program Manager
Senior Manager
10 Yearsyrs
Demand Planner Demand Planning Manager
Supply Chain Manager
10 Yearsyrs
Project Manager Program Manager General Manager
Territory Manager
7 Yearsyrs
Planning Manager Program Manager Sales Consultant
Territory Sales Manager
7 Yearsyrs
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Forecasting Analyst Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Chinese

  • Mandarin

  • Portuguese

  • Russian

  • Japanese

  • Cantonese

  • Greek

  • Belarusian

  • Dutch

  • Korean

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Forecasting Analyst

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Forecasting Analyst Education

Forecasting Analyst

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Real Forecasting Analyst Salaries

Job Title Company Location Start Date Salary
Sales Forecasting Analyst Apple Inc. Cupertino, CA Jun 08, 2015 $115,000 -
Associate, Card Loss Forecasting Analyst Jpmorgan Chase & Co. Wilmington, DE Apr 01, 2016 $115,000
Associate Loss Forecasting Analyst Jpmorgan Chase &Amp; Co. Columbus, OH Nov 01, 2016 $110,000
Senior Forecast Analyst Appdynamics, Inc. San Francisco, CA Feb 22, 2016 $102,500
Associate Forecasting Analyst Genentech USA, Inc. South San Francisco, CA Sep 15, 2016 $101,525 -
Budget and Forecast Analyst Bank of The West San Ramon, CA Sep 02, 2015 $95,000
Senior Forecast Analyst Reckitt Benckiser LLC Parsippany-Troy Hills, NJ Oct 01, 2013 $90,203
Forecast Analyst Joerns Healthcare LLC Arlington, TX Dec 16, 2015 $90,043
Forecast Analyst Senior Cypress Semiconductor Corporation San Jose, CA Aug 07, 2015 $90,001
Senior Forecast Analyst Classmates, Inc. Seattle, WA Apr 29, 2016 $90,000
Forecast Optimization Analyst Nlight Photonics Corporation Vancouver, WA Sep 09, 2015 $90,000 -
Senior Forecast Analyst Classmates, Inc. Seattle, WA Apr 29, 2016 $90,000
Travel Demand Forecasting Analyst Aecom Technical Services, Inc. Arlington, VA May 16, 2016 $79,186
Forecast Analyst IHS Global Inc. Southfield, MI Oct 01, 2015 $79,067
Forecast Analyst IHS Global Inc. Southfield, MI Jul 30, 2015 $79,067
Travel Demand Forecasting Analyst/Consultant Aecom Technical Services, Inc. Arlington, VA Dec 21, 2016 $77,106 -
Travel Demand Forecasting Analyst/Consultant II, Consulting Aecom Technical Services, Inc. Arlington, VA Feb 07, 2015 $76,502
Travel Demand Forecasting Analyst/Consultant II, C Aecom Technical Services, Inc. Arlington, VA Feb 07, 2015 $76,502
Travel Demand Forecasting Analyst/Consultant II, C Aecom Technical Services, Inc. Arlington, VA Oct 01, 2014 $76,502
Senior Forecast Analyst Harbor Freight Tools USA, Inc. Calabasas, CA Jun 21, 2016 $75,670
Senior Forecasting Analyst Kohler Company Kohler, WI May 01, 2014 $70,450
Senior Forecast Analyst Harbor Freight Tools USA Inc. Calabasas, CA Jul 15, 2013 $70,000
SR. Forecast Analyst Lands' End, Inc. Dodgeville, WI Aug 26, 2016 $70,000
Loss Forecasting Analyst Jpmorgan Chase & Co. Lewisville, TX Mar 10, 2016 $70,000
Load Forecast Analyst III AEP Energy Partners, Inc. Columbus, OH Aug 23, 2016 $70,000 -
Forecast Analyst Belk Inc. Charlotte, NC Aug 11, 2016 $68,000
Analyst-Forecasting Abercrombie & Fitch Trading Co. New Albany, OH Sep 10, 2013 $67,000
Material Forecast Analyst Quanta Manufacturing Nashville, LLC La Vergne, TN May 18, 2016 $67,000 -

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Top Skills for A Forecasting Analyst


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Top Forecasting Analyst Skills

  1. Financial Analysis
  2. SKU
  3. Inventory Levels
You can check out examples of real life uses of top skills on resumes here:
  • Managed forecasting and daily ad hoc financial analysis.
  • Prepare weekly and quarterly product forecast at the SKU level for 10 International Countries.
  • Examine inventory levels, speed of production and demand for product to ascertain an optimal production levels and potential future sales.
  • Collaborated with Marketing, Sales and Customer Service to interpret market intelligence and adjust the forecast accordingly.
  • Full responsibility for keeping service levels high and obsolescence low in the assigned market.

Top Forecasting Analyst Employers

Forecasting Analyst Videos

Career Advice on becoming an Operations Manager by Andrew L (Full Version)