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Chief of Employer Services (Administrative Staff) PN 20066060
State of Ohio 4.5
Foreign service officer job in Columbus, OH
Job Description - Chief of Employer Services (Administrative Staff) PN 20066060 (250008TH)
Organization Unposting Date
Unposting Date: Ongoing
Work Location
Work Location: William Green Building 30 West Spring Street Columbus 43215-2256
Primary Location
Primary Location: United States of America-OHIO-Franklin County-Columbus
Compensation: Based on experience, not to exceed $72.60/Hr.
Schedule
Schedule: Full-time
Work Hours: 8:00 - 5:00
Union: Exempt from Union
Primary Job Skill
Primary Job Skill: Business
Technical Skills: Budgeting, Executive Leadership, Policy Direction
Professional Skills: Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication
Agency Overview
A Little About Us: With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision: To transform BWC into an agile organization driven by customer success.
Our Mission: To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
I have worked at several state agencies and BWC is the best place to work.
Best place to work in the state and with a sense of family and support.
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
What You'll Be Doing
Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support.
Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers.
Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services.
Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members.
Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions.
Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene.
Handle sensitive documents with discretion, determining appropriate access to confidential information.
QualificationsPreferred Qualifications:
5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures.
3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs.
4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies.
3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively.
5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management.
Unusual Working Conditions
This position is overtime exempt.
THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).
Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.
The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.
The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.
WEATHER ESSENTIAL EMERGENCY EMPLOYEE
Supplemental Information
EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: *******************.
Educational Transcripts: For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.
Background Check: Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.
ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace: The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
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$72.6 hourly 4d ago
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COO, Chief Operating Officer / President of Operations, Remote USA
Bluzinc
Remote foreign service officer job
COO / Chief Integrator / President of Operations job opening for a consumer health education information publishing, nutritional health food supplements Performance Media and Marketing eCommerce Agency, and PE/VC Growth Management Company, remote based residing within Northern America. The CEO is based near Jacksonville, Florida with a slight preference to build out the team locally or for regular meet ups.
Those from a direct to consumer, direct response, online, mostly 1st party digital marketplace eCommerce type industry vertical are highly sought after from companies with a ARR between $10MM - $75MM. This newly formed group of companies has a goal of $50MM combined sales by the end of 2025 (or before).
You might be from a PE Group or Venture Capital M&A Company, with the above verticals as your past clients.
Focused on leading leaders of company operations, you will support the CEO on various M&As and fund raising to form a group services management company, with multiple operating companies in the consumer markets thus allowing those brilliant creative and highly passionate teams from small companies and start ups, to stay for the very long term, without turning the day to day in to a large corporate where behaviors and culture often radically change.
The main responsibilities being all things Customer, People, Process, Technology, Sales, Operations to ensure customer growth, and retention and growth of the best performing teams in the industry.
We are keen to make this hire and for someone to join between September / Q4 however can wait for the ideal candidate to join. For anyone immediately available we can move swiftly through to offer and start date within say 1 -2 weeks of acceptance.
$149k-281k yearly est. 60d+ ago
Director Data Services - Data Governance
Highmark Health 4.5
Foreign service officer job in Columbus, OH
This job is responsible for developing the strategy, planning and delivery of all aspects related to data governance, data warehousing, data management and related efforts for the organization. Directs the coordination of involvement of all business area Subject Manager Experts (SMEs) and other staff members. Promotes the proliferation of a data driven organization in end-user processes and the integration of applications; as well as the promotion of enterprise-wide thinking among business and technical areas. Responsible for defining, documenting, and making available data sources of truth throughout the enterprise. Participation in project management and budgeting to assure data related projects are included in the organizational roadmap and produce tangible results. Champions the use of data as an asset across the enterprise. Improvement and maturity of data sources to move through the life cycle of data, information, and knowledge.
**ESSENTIAL RESPONSIBILITIES**
+ Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.
+ Assure all related projects or initiatives are delivered on time, within the specified budget and in accordance with the agreed upon scope.
+ Define, build, and maintain a data warehouse/big data platform and associated data stores that maintain an enterprise focus and meet the needs of its varied stakeholders.
+ Ensure that decisions are made reflecting that position and carefully managing on the part of the incumbent to satisfactorily resolve situations with competing priorities or different perceptions, particularly among senior management.
+ Communicate and act as the ambassador for data management and data governance within the organization, which includes upward and downward communication of the outcomes produced through the efforts of the team and driving the organization to a data-driven operating approach.
+ Accountable for service level agreements and expectations with end-users and external stakeholders.
+ Ensure that the Enterprise Data Warehouse (EDW)/Big Data platforms meets the needs of its customers.
+ Deliver/manage/monitor all data extracts, both to internal and external constituents.
+ Other duties as assigned or requested.
**EDUCATION**
Minimum
+ Bachelor's Degree in Business, Information Science or other related area, or relevant experience and/or education as determined by the company in lieu of bachelor's degree
Preferred
+ Master's Degree Business, Information Science or other related area
**EXPERIENCE**
**Minimum**
+ 10 years of information technology experience functioning in a data warehouse environment to include at least 5 years' performing in a managerial capacity
+ 3 years of healthcare related experience
+ Experience developing strategic plans and/or product road maps and communicating technical concepts to varying audiences
+ Experience acting as liaison between business and technical teams, translating business terms to technical needs
**Preferred**
+ None
**SKILLS**
+ Analytical and problem solving skills
+ Project management experience with multiple major development projects, demonstrating leadership skills and a track record of managing technical/business staff, financial resources and outside vendors
+ Strong teamwork and interpersonal skills
+ Ability to lead process improvement initiatives
+ Strong knowledge and understanding of business needs
+ Ability to establish and maintain high level of customer trust and confidence
+ Demonstrated abilities in relationship management
+ Strong communication skills
**LICENSES AND CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ PMP
**TRAVEL REQUIREMENT:**
0 - 25%
**LANGUAGE REQUIREMENT (** **_other than English_** **)?**
_None_
**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS**
**Position Type**
Office-Based
**Office-Based Positions**
An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.
Teaches/Trains others regularly
Frequently
Travels regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (Sales employees)
Does Not Apply
Physical Work Site Required
Yes
Lifting: up to 10 pounds
Does Not Apply
Lifting: 10 to 25 pounds
Does Not Apply
Lifting: 25 to 50 pounds
Does Not Apply
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies_
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$126,400.00
**Pay Range Maximum:**
$236,000.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J271608
$126.4k-236k yearly 54d ago
Director of Advisory Services
Shortlist Recruitment Limited
Remote foreign service officer job
$250,000
USA \- Remote
ShortList Recruitment has an exciting opportunity for a Director of Advisory Services to join a market\-leading Financial Advisory firm.
The Director of Advisory Services is a key strategic role that supports a broad range of U.S.\-based financial services clients with advice on credit risk, liquidity, and interest rate risk.
This is a mid\-sized firm with an excellent history and good career development prospects.
The Director of Advisory Services role would suit an individual with a broad banking background who is looking to move into an environment that values autonomy and innovation.
Key responsibilities for this role
Serve as a trusted advisor to depository\-institution clients, managing relationships with a focus on long\-term success
Consult with clients to develop balance sheet strategies aligned with their risk profile
Partner with internal specialist teams to deliver coordinated, integrated solutions
Oversee a seamless onboarding experience and deliver consistently high\-quality service
Conduct annual onsite visits and maintain continuous engagement throughout the client lifecycle
Key qualifications for this role
10+ years of experience in a depository\-focused role
Deep expertise across the full banking model, including credit, liquidity, and interest rate risk
Strong client\-facing background with a track record of building long\-term relationships
Demonstrable analytical skills with the ability to translate complex market data into actionable insights
Broad understanding of the banking business model, with proven ability to create value through strategic vision and execution
Ability to design and implement capital allocation strategies aligned with client objectives and risk tolerance
Knowledge of hedging strategies and applications for financial institutions
Comprehensive understanding of banking regulations
The Director of Advisory Services role is fully remote, with a base salary up to $250,000 plus a performance bonus.
If you are interested in the Director of Advisory Services position, then please click APPLY NOW!
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$250k yearly 33d ago
South Fleet Service Director
GE Vernova
Remote foreign service officer job
SummaryOur mission is BIG. Our TRANSFORMATION is key - bringing the right businesses together to LEAD the ENERGY TRANSITION. Our TEAM is ready. Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. The South Fleet Service Director will provide leadership in customer service, execution of gas turbine & combined cycle power plant maintenance and overall account growth for one of Gas Power's biggest customers. Job Description
As the South Fleet Service Director you will be responsible for managing the headquarter customer relationship to drive the portfolio and lead a team of senior regional leaders and field service professionals. You will be accountable for one of our biggest fleet customers in the region. In this role, you will demonstrate accountability for customer, functional, business, and company objectives.
Roles and Responsibilities
You will lead the team to meet customer and business needs, manage complex issues, be involved in short and long-term planning and execution, and contribute to the overall business strategy and financial results.
Be the operational single point of contact for the customer leadership and be a key member of the ITR account team.
Manage customer relationships at multiple levels of their organization, providing regional leadership presence with an oversight for all customer experiences.
Lead a team of experienced Customer Portfolio Managers to plan and execute maintenance activities with safety and quality.
Drive cross functional projects across Gas Power Services to improve customer experience and business outcomes.
Own profit and loss responsibility (orders, sales, margin, cash) for the Portfolio including parts, repairs, field services and projects for the customers in your portfolio.
Drive operational excellence and rigor across SQDC (Safety, Quality, Delivery, Cost) while leading performance in key areas such as customer satisfaction, productivity, outage planning and talent development.
Drive improvement through identification and implementation of corrective and preventative business process to actions for Injury & Illness (I&I) goals and lead lessons learned and actions from near misses, Potentially Severe Events and injuries.
Team with Sales to develop the long-term growth strategy for your customers, and drive Inquiry to Order (ITO) deal development, long term strategic partnerships, and deal closure.
Be responsible for hiring, training and development, mentoring, salary planning, performance and career development of assigned direct reports.
Work with Gas Power and Fulfillment teams to understand both short- and long-term outage forecast, resource needs, and assist with plan for adequate resourcing.
Drive daily management to identify and remove barriers inhibiting winning the day; engage leadership, functions and or businesses lines to take actions and or initiate continuous improvement activities.
Understand trends & drivers, and effectively communicate risks, opportunities, changes, and key gap closure activities.
Basic Qualifications
Bachelor's degree in mechanical engineering from an accredited university or college or equivalent knowledge/experience.
Minimum of 5 years of engineering, operational or business experience with technical knowledge of the gas power business / plant equipment's with superior product knowledge
Minimum of 2 years of experience managing/directing individual contributors.
Desired Characteristics
You have a passion for customer service
with desire to deliver superior experience and outcomes.
You are someone passionate about our GE Vernova Gas Power products
with superior Gas Power Business product knowledge.
You have demonstrated experience working as One Team and cross functionally to deliver for our customers.
You are someone who brings
previous operational leadership, with clear thinking, the ability to foresee & understand risks, and take proactive measures to mitigate.
You have experience with lean principles
, a Lean Standard Work approach, techniques, tools, demonstrated experience leading & implementing change.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $140,300.00 and $233,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 12, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
$140.3k-233.8k yearly Auto-Apply 38d ago
Global Service Delivery, Director
Astreya 4.3
Remote foreign service officer job
What this Job Entails:
The Service Delivery Director is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring that work is performed as expected, with regular client communication on progress. The successful candidate will have the ability to manage and evolve existing services across multiple disciplines, assisting sales teams with the growth strategy.
Scope:
Directs and controls the activities of a broad functional area through department managers within the company.
Works with other senior managers to establish strategic plans and objectives.
Works on complex issues where analysis of situations or data requires in-depth company knowledge.
Your Roles and Responsibilities:
Provide leadership to diverse operations
Implement, monitor and provide timely reports to customers on service delivery metrics
Implement personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place and followed by each service team
Drive internal and client meetings covering delivery performance, service improvements, quality, and processes
Be accountable for the quality of service and performance; ensure future demand from growth and projects are understood and factored into capacity plans for all associated teams
Work closely with Business Development and Client Partner teams to support growth, including help with services content for Statements of Work, and development/transition to stronger managed services capabilities
Works with the SMEs and stakeholders to define the roadmap for any given product and translate this into user stories or RFPs depending on the build decision
Work closely with Recruiting to develop pipeline and process for hiring strong candidates and interview where necessary
Further, develop and maintain retention program and incentives for field employee satisfaction
Manage complex and/or large projects or delivering the IT components of major projects to time, cost, quality and benefits realisation requirements
Assimilate, understand and manage problem solving and opportunities recognition in the context of IT Infrastructure and/or application change solution concept, solutioning, design and deployment in a major software services/hardware environment
Takes ownership for the resolution of highly complex issues and risks that have been escalated
Leads the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor's degree (B.S/B.A) from four-college or university and 10+ years' related experience and/or training; or equivalent combination of education and experience.
Builds and strengthens relationships with executives and/or major customers.
A track record of successfully delivering a range of complex, high profile IT projects.
Proven track record of implementing and leading improvements in project lifecycle.
Able to identify projects at risk and take appropriate action to recover, often working across divisional boundaries.
Passionate about the IT industry and how new technology can improve business outcomes.
Strong technical knowledge of enterprise IT, including but not limited to IoT, cloud, ITAM, help desk, networking, ticket and incident management.
Strong analytical, organizational, communication and presentation skills.
Highly adaptable with the ability to effectively manage multiple concurrent work streams.
Strong business acumen and the ability to provide operational, technical and financial oversight.
Proven leadership skills with the ability to motivate, lead, develop, direct and position people to work effectively in a team environment.
Preferred Qualifications:
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$132,240.00 - $208,800.00 USD (Salary)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$132.2k-208.8k yearly Auto-Apply 60d+ ago
Director Advisory Services
Premier 4.7
Remote foreign service officer job
What you will be doing:
The Director works collaboratively within a team of highly qualified Advisory consultants to deliver performance improvement to healthcare. This position will be primarily responsible for performing billable work for clients. The role of Director is to provide leadership by driving engagement results, manage client relationships, manage engagement resources, oversee development of client deliverables and solutions, oversee implementation, manage risks and issues, manage project logistics and economics, and support business development opportunities. This position has oversight for projects of all sizes and durations, which includes accountability for the quality of results, project profitability, and customer satisfaction. The Director delivers consulting services while supervising, mentoring, and developing staff. The Director serves as subject matter expert on projects as needed. This position will also participate in sales and business development activities including sales calls, RFP responses, orals, statements of works preparation, etc. This position will collaborate with and develop strong client relationships across all levels of the client organization including clinical staff, physicians, and administrative leadership to meet deliverables.
The Director is required to participate and lead in Premier internal activities including practice development, required, and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Additionally, the Director should:
Maintain Utilization targets for client billable projects.
Create value through meaningful client relationship management, solution development and implementation delivery.
Create a team environment by enriching staff skills and knowledge and create a productive and collaborative environment.
Create value for the Advisory practice through meaningful participation in practice related activities aimed at growing and enriching the Practice as a whole or individual Service Lines within the Practice
Actively participate in add on sales activities and new sales business development opportunities.
.
Key Responsibilities
Responsibility #1 - X%
Execute/direct/oversee data analyses, initiate interpretations and conclusions, and oversee verbal and graphic presentations, using methods that are professionally sound and efficient relative to project objectives and conform to standards. Perform quality assurance on project deliverables.
Assist in determining client needs by effectively leading client interviews and utilizing various tools and analytical methods. Summarize analytical findings in a coherent manner and draws insight from observations, interviews and data analyses. Develop accurate conclusions from findings. Drafts recommendations and potential solutions for team leadership review. Develops final recommendations and solutions for client review.
Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction.
Guide team in developing presentations and deliverables for client audiences that communicate strategy and outcomes.
Generate billings revenue by leading the engagements in the project delivery.
Guide and lead project management related activities for assigned projects.
Manage the budget and expenses for their assigned projects and manage project profitability.
Manage staff assigned to their projects including providing mentoring and education for staff.
Participate in risk and issue identification and mitigation along with the project leadership team.
Identify opportunities for add on sales and communicate those to engagement leadership and participate in activities to aid in closing those opportunities.
Responsibility #2 - X%
Actively listen for market opportunities on current engagements and collaborative networks and communicates potential leads to managers.
Contribute to the development of sales presentation deliverables using prescribed formats and technology; proactively seeks out opportunities to participate.
Identifies opportunities to improve profitability.
Responsibility #3 - X%
Complete all required training requirements on an annual basis.
Will aid in developing training materials for the practice in areas of their expertise.
Required Qualifications
Work Experience:
Years of Applicable Experience - 7 or more years
Education:
Bachelors (Required)
Preferred Qualifications
Skills:
Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy
Ability to oversee, quality assure analytics and oversee and mentor others in the delivery and production of client deliverables
Ability to relate to clients and team members in an effective and collaborative manner
Ability to lead work groups to successful outcomes
Demonstrated depth of knowledge in a specific area of expertise (i.e., Subject Matter Expert)
Experience:
Experience in Health Systems Finance, Operations (clinical, support or operations), Strategic Planning or Decision Support Analytics
Qualitative analysis and strategic problem-solving skills
Experience leading cross-functional teams
Education:
Master's Degree; RN or other professional license in clinical are of expertise; PMP/Lean Certification
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: Travel 81-100% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $141,000 - $234,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
· Health, dental, vision, life and disability insurance
· 401k retirement program
· Paid time off
· Participation in Premier's employee incentive plans
· Tuition reimbursement and professional development opportunities
Premier at a glance:
Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Perks and discounts
Access to on-site and online exercise classes
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************.
Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
$141k-234k yearly Auto-Apply 4d ago
Director of Service Alignment
Bredy Network Management
Remote foreign service officer job
We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
The Director of Service Alignment is responsible for designing, governing, and evolving the technical architecture that supports New Charter Technologies for service delivery operations. This leader defines architectural standards, ensures system scalability, optimizes workflow automation, and drives adoption of best practices across the organization.
This position reports directly to the Senior Vice President, Business Performance & Integration and plays a critical role in shaping the organization's operations, enabling innovation and scalable team performance. A core requirement for this role is deep experience with ConnectWise PSA, RMM, and/or CPQ systems. This role will also directly manage the ConnectWise Program Manager, ensuring alignment between system architecture strategy, platform governance, and day-to-day operational improvements.
Primary Responsibilities
Strategic Architecture & Systems Leadership
Develop and maintain the enterprise systems architecture roadmap aligned with service delivery and business growth objectives.
Assess emerging technologies and propose solutions that enhance operational efficiency and customer experience.
Oversee system governance, standards, documentation, taxonomy alignment, and best-practice adoption across the organization.
ConnectWise Platform Ownership
Serve as the enterprise authority for ConnectWise Manage and associated platforms.
Lead the design, configuration, optimization, and governance of ConnectWise workflows, automations, integrations, SLAs, procurement, billing, and reporting.
Ensure system integrity, data accuracy, and consistent use of the platform across departments. Set standards in ConnectWise for OpCo to normalize operational data like ticket status, type, subtype, and item.
Provide coaching, oversight, and strategic direction to the ConnectWise Program Manager, ensuring coordinated execution of priorities and platform initiatives.
Champion ConnectWise best practices, training, onboarding, and user adoption by demonstrating value and building consensus through influence.
Service Delivery Systems Optimization
Collaborate closely with Service Delivery leadership to ensure systems optimally support desk, field services, project delivery, and escalation processes.
Architect end-to-end solutions that improve operational efficiency and align with ITIL frameworks.
Identify workflow gaps and implement systems-driven solutions to improve throughput and quality.
Create framework around the user of other service-enablement tools like IT Glue, Monday.com, and ScalePad.
Lead Service Delivery Adoption and Alignment
Collaborate with Operating Companies and corporate leadership to develop unified metrics that provide actionable insights.
Lead the adoption of these metrics across New Charter's 31+ Operating Companies.
Collaborate with Operations Analyst to measure the impact of service delivery optimization on the unified metrics, demonstrating the value of successful initiatives.
Team & Cross-Functional Leadership
Lead and develop a Systems Architecture team, including system administrators, integration specialists, automation engineers, and the ConnectWise Program Manager.
Partner with leadership across Service Delivery, Finance, Sales, and Security to align technology decisions with business needs.
Translate complex technical strategies into clear business impacts for senior leadership.
Vendor & Integration Management
Manage relationships with ConnectWise and other key SaaS partners.
Oversee all third-party integrations, middleware, and custom development work to maintain system security, reliability, and interoperability.
Ensure compliance frameworks, security standards, and data governance policies are upheld.
Preferred Skills & Experience
7-10+ years in system architecture, enterprise systems engineering, or IT operations leadership.
Expert-level proficiency in ConnectWise Manage, with strong knowledge of Automate, Sell, and related modules.
Experience aligning service expectations around PSA, RMM, CPQ, and related modules
Proven experience managing teams, including specialized technical roles.
Strong understanding of MSP service delivery operations, ITIL-based processes, and the relationship between these changes and business outcomes.
Hands-on experience with automation, scripting, workflow design, and API integrations.
Excellent communication, strategic planning, and documentation skills.
Base Salary: $185,000 - $205,000
Preferred Attributes
MSP or technology services industry experience.
Relevant certifications:
ConnectWise Admin/Expert certifications
ITIL Foundation or higher
PMP or similar project management certification
Azure/AWS architecture certifications
Experience with analytics platforms (Power BI, Tableau, etc.)
Relationship oriented, creates change through influence
Success Indicators
Increased efficiency and automation within Service Delivery systems as demonstrated by measurable business outcomes.
Strong alignment between the Senior Vice President of Business Performance & Integration, the ConnectWise Program Manager, and operational teams.
High adoption and consistent use of ConnectWise across the enterprise.
Reduced operational friction through well-architected workflows and integrations.
Scalable, secure system architecture that supports sustained organizational growth.
Who We are:
At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (
Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.
Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
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$185k-205k yearly Auto-Apply 31d ago
City of Hilliard, OH - Public Service Director
Raftelis 3.8
Foreign service officer job in Hilliard, OH
The City of Hilliard is seeking a proactive, people-centered leader to serve as its next Public Service Director. The City seeks someone who brings operational leadership, asset management expertise, and strategic foresight to a department that is deeply committed to service, innovation, and community. This is a unique opportunity to lead a department that is transitioning to a modern, data-informed operation, utilizing a new work order and asset management system. Join a team with a collaborative leadership team, employees who are customer-oriented, and a creative city focused on a healthy organizational culture. The next Director will play a pivotal role in shaping the future of Hilliard's infrastructure and service delivery.
The Public Service Department (formerly called Operations) is responsible for the operation and maintenance of the City's streets, rights-of-way, traffic signals, street lighting, sewer lift stations, sewers, fire hydrants, walk paths, and other infrastructure. The Operations team also manages the City's vehicles, public buildings, and grounds facilities. The City Forester also falls within this division and provides urban forestry and horticulture oversight.
The Operations team administers the citywide mowing and landscaping program, solid waste and recycling contract, NPDES Phase II storm water master plan, the Hilliard 311 service request system, and various infrastructure maintenance and rehabilitation projects.
The Director leads a management team of two administrators, four maintenance supervisors, and reports directly to the Assistant City Manager, working closely with the City Manager.
This role requires close collaboration with Engineering, Parks, Human Resources, and the City Manager's Office, particularly in capital project planning, budgeting, and interdepartmental coordination on special events and weather/snow removal. The Director will be expected to champion the department's needs and ensure that operational realities are reflected in citywide planning and development.
The City of Hilliard's Promise
In Hilliard, our team of passionate public servants comes to work each day exhibiting “Hilliard's Promise” with every action we take. We believe and exemplify the following as part of this promise to each other and our community:
A Heart for Service that results in Exceptional Service from Exceptional People.
Strength in Teamwork that results in One Team Delivering Bold Results.
A Drive for Excellence that results in Quality and Innovation in All We Do.
Everything we do as a city is designed to improve the lives of the people living and working here.
We work to ensure Hilliard is safe, healthy, vibrant, and welcoming because our ultimate goal is improving the quality of life.
In a resident perception survey performed in 2022, we asked residents how they feel about living in Hilliard. The results were overwhelmingly positive and show our community thinks we are on the right track:
96% of surveyed residents say Hilliard is an excellent or good community in which to live.
95% would recommend Hilliard to others as a place to call home.
94% said the overall customer service by the City of Hilliard employees is excellent or good.
93% say Hilliard quality of life is excellent or good.
89% say they feel safe in Hilliard.
The City receives nearly 74% of its general fund revenue from a 2.5% municipal income tax. In 2021, community voters overwhelmingly approved a 0.5% increase to that income tax, with the additional revenue earmarked for recreation and parks.
In 2023, the City collected $50.8 million in income tax (withholding, business, and individual). Top employers include Advanced Drainage Systems, Amazon Data Services, and Micro Center Inc.
In 2023 and 2024, the City of Hilliard was named one of the Intelligent Community Forum's Top 21 Smart Cities in the world, an honor that recognizes communities demonstrating best practices in broadband implementation, workforce development, digital inclusion, innovation, advocacy, and sustainability.
Priorities
Establish strong, routine communication with the Assistant City Manager and City Manager and build collaborative relationships with department heads to align capital project planning and execution.
Focus on learning operations within the department, clarifying roles and responsibilities, and continuing internal communication to ensure two-way communication and a healthy department work culture.
Oversee the internal launch of the new Citiworks work order system and guide the next phase which will be implementing the asset management component.
Support the City's environmental and sustainability goals through effective stormwater management, solid waste oversight, and implementation of green infrastructure practices.
The Successful Candidate
The next Public Service Director for the City of Hilliard is a collaborative, grounded, and forward-thinking leader who brings both technical knowledge and a people-first approach to public service. This individual is energized by the opportunity to help shape a department evolving to meet the needs of a growing and dynamic city.
The ideal candidate has a strong foundation in public works operations and infrastructure, with experience in asset management, capital project planning, and contract oversight. They understand the needs of field operations and are equally comfortable in a budget meeting or on-site at a lift station. They bring a working knowledge of systems such as sewer collection, traffic signals, fleet, and facilities, and are eager to build a modern, efficient department that reflects best practices in maintenance and service delivery. The ideal candidate will also demonstrate a strong understanding of regulatory compliance, workplace safety, and environmental stewardship.
This leader is a skilled communicator and relationship-builder. They are approachable and visible, willing to roll up their sleeves when needed, and committed to their staff. They listen actively and are also a mentor - someone who supports growth, and who fosters a culture of continuous learning and accountability.
The successful candidate will bring a strategic mindset to organizational structure and staffing, with the ability to assess strengths and gaps, recommend improvements, and align resources with the City's growth and service expectations. They will be tech-savvy, data-literate, and ready to lead the implementation of new systems like Citiworks and 311. Above all, they will embody the values of service, integrity, and collaboration that define the Hilliard community.
Qualifications
Minimum requirements include at least ten (10) years of supervisory and managerial experience in public works, operations, or a related field.
Preferred qualifications include a bachelor's degree in business or public administration, engineering, or a related field. The ideal candidate will have direct experience in municipal operations, maintenance, and/or infrastructure management, and a strong understanding of asset management systems, capital improvement planning, and contract administration. Familiarity with union environments, public sector budgeting, and the life cycle of infrastructure is highly desirable. Candidates who have demonstrated their ability to shift to a data-informed asset management program, have built and maintained a healthy organizational culture, and assessed how to train and align staff in a growing community will be well-positioned for success in this role.
Inside the Department
The City of Hilliard's Public Service Department is a vital, service-oriented team responsible for maintaining and enhancing the City's infrastructure, public assets, and community spaces. The department oversees the operation and maintenance of streets, rights-of-way, traffic signals, street lighting, lift stations, sewers, fire hydrants, walk paths, and other critical infrastructure. It also manages the City's fleet, public buildings and grounds, facilities, and provides urban forestry and horticulture oversight through the City Forester.
The Public Service team administers a wide range of essential programs and services, including the citywide mowing and landscaping program, solid waste and recycling contracts, the NPDES Phase II storm water master plan, and the Hilliard 311 service request system. The department plays a key role in infrastructure maintenance and rehabilitation projects and is currently leading the implementation of Citiworks, a new work order and asset management system that will support a more proactive, data-informed approach to service delivery.
In 2025, the department is supported by 45 full-time employees and 10 seasonal workers. This includes a newly added Deputy Director position, two Administrators, four Maintenance Supervisors, 24 Maintenance Technicians, and a mix of administrative and custodial staff. The department's total operating budget for 2025 is $4.18 million.
The Public Service Department works closely with Engineering, Transportation & Mobility, Parks & Recreation, and other departments to deliver coordinated capital improvement projects and long-term infrastructure planning. It is funded through a combination of general and special revenue sources, including auto license fees, gas tax, and utility surcharges.
The next Public Service Director will have the opportunity to help shape the future of service delivery in one of Ohio's most vibrant and forward-looking communities.
Our Community
Hilliard is a growing, vibrant and innovative city, balancing scenic beauty and residential diversity with dynamic businesses and corporate development.
More than 1,100 businesses call Hilliard home. Two-thirds of our workforce is white-collar, and our median household income is more than $116,000 per year.
And Hilliard is a safe community; 89 percent of our surveyed residents report they feel secure in the City.
But just 15 minutes from Hilliard's quiet, tree-lined neighborhoods is downtown Columbus, the heart of the 14th largest city in the United States. That means Hilliard residents enjoy big-city amenities such as an eclectic dining scene, ranging from more than 60 regional craft breweries (including Hilliard's own Crooked Can) to fine restaurants.
There's family fun, from the internationally acclaimed Columbus Zoo and Aquarium to professional sports, including Columbus Blue Jackets hockey, Columbus Crew soccer, the PGA's Memorial Golf Tournament, and Columbus Clippers' minor league baseball (not to mention The Ohio State University Buckeyes!).
Residents and corporate citizens enjoy high-quality, dependable city and safety services, 25 developed parks, more than 36 miles of scenic multipurpose trails, popular recreational programs, diverse community celebrations, and a variety of safe and attractive neighborhoods.
In April 2023, the City broke ground on its largest capital project in history, a recreation and wellness campus that will include a 105,000-square-foot community and fitness center and numerous new athletic fields. Set to completion in 2025, this $105 million project is being funded thanks to a 0.5% income tax increase passed by voters in 2021.
Hilliard City School District (hilliardschools.org) is one of Ohio's largest, with more than 16,000 students. It is also one of the state's most highly regarded, fulfilling its mission in preparing every student to be “Ready for Tomorrow.” The Division of Police maintains a mutually beneficial partnership with the school district, including a team of SROs in the buildings who work hand in hand to ensure our schools are safe.
Quick Facts
Population: 37,114
Median household income: $116,287
Education: 57% have a bachelor's degree or higher
Median Age: 36.2
Compensation and Benefits
The expected hiring range for the Public Service Director is $120,000 - $150,000, depending on qualifications. The City of Hilliard offers a competitive benefits package that includes participation in the Ohio Public Employees Retirement System (OPERS), twelve (12) paid holidays, two (2) personal days, and tuition reimbursement. Additional benefits include generous vacation and sick leave accruals, health and dental insurance, and access to professional development opportunities.
How to Apply
Applications will be accepted electronically by Raftelis. Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until fille. Please apply immediately.
Questions
Please direct questions to Catherine Tuck Parrish at ************************* and Kelsey Batt at ******************.
Download the Recruitment Brochure
$120k-150k yearly Easy Apply 60d+ ago
Director of Actuarial Services
Wellsense Health Plan
Remote foreign service officer job
It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
Job Summary:
The Director of Actuarial Services is a key member of the Finance leadership team. Working closely with the CFO, the Chief Actuary, Product and Marketing leadership, and other internal and external stakeholders, the Director will play an integral role on ensuring the financial soundness and profitable growth of Medicare products, by leading the annual CMS bids, developing financial analytics / reporting, and identifying profit and growth opportunities. The position oversees the measurement and reporting of medical expense trends for all lines of business, with a goal of identifying medical expense savings opportunities and recommending performance improvement initiatives, as well as risk adjustment analysis primarily related to the MassHealth Medicaid, New Hampshire Medicaid, and Medicare lines of business, directly impacting and improving the revenue for these products.
Our Investment in You:
· Full-time remote work
· Competitive salaries
· Excellent benefits
Key Functions/Responsibilities:
Strategic Actuarial Leadership
· Serve as the actuarial lead for financial oversight and strategy on Medicare products.
· Partner with business leadership to evaluate product performance, growth opportunities, and risk mitigation strategies.
· Guide actuarial modeling to support forecasting, profitability analysis, and product development.
· Represent Finance as a subject matter expert in regulatory and strategic discussions.
Medicare Actuarial Oversight
· Lead the development and coordination of CMS bid submissions for Medicare Advantage and Part D products.
· Oversee the actuarial framework for Medicare, including membership trends, revenue and claims forecasts, risk adjustment, and competitive analysis.
· Direct development of Part D accruals, revenue models, and financial tracking tools.
· Stay current on CMS regulations and apply actuarial insight to policy changes and market dynamics.
Risk Adjustment Strategy and Analytics
· Lead enterprise-wide risk adjustment strategy and oversight, including data validation, version control, revenue impact analysis, and ROI modeling.
· Support risk score normalization in forecasting models and evaluate discrepancies between reported and actual risk scores.
· Collaborate with risk coding, IT, and compliance teams to ensure accuracy in CMS and state risk submissions.
· Advocate for risk model adjustments with state agencies by evaluating bias, population impact, and systemic changes.
Medical Expense Trend Analysis
· Lead monthly trend reviews across all lines of business, partnering with product, actuarial, utilization management, and finance teams.
· Analyze PMPM, cost per use, utilization per 1000, unit cost vs. severity, and normalized trends based on acuity or fee schedule shifts.
· Identify cost containment opportunities and recommend targeted performance initiatives.
· Integrate provider profiling and benchmarking against state actuary pricing targets to identify gaps and guide corrective actions.
Regulatory Reporting and Compliance
· Prepare and oversee financial regulatory submissions to federal and state agencies, including bid filings, audits, and quarterly/annual reporting.
· Ensure compliance with actuarial standards and support internal and external audit requests.
· Lead development of defensible actuarial assumptions and documentation.
Cross-Functional Collaboration
· Collaborate with pharmacy analytics to evaluate Part D trends and identify actionable insights.
· Coordinate with provider analytics to track unit cost histories and analyze provider-level trends.
· Participate in Under/Over Utilization Management initiatives to identify high-value care opportunities.
· Drive integration between actuarial, product, finance, and clinical teams to ensure a cohesive financial strategy.
Team Leadership and Development
· Manage, mentor, and develop a team of actuaries and healthcare analysts.
· Provide technical direction, goal setting, and performance management.
· Foster a culture of innovation, accountability, and continuous improvement.
· Attract and retain talent aligned with the organization's mission, culture, and analytic goals.
Supervision Exercised:
· Directs 2 - 5 staff within multiple functions
Supervision Received:
· General supervision is received weekly
Qualifications:
Education Required:
· Bachelor's degree in actuarial science, Economics, Statistics, Mathematics, Finance, Health Care Administration, or related field required
Education Preferred:
· Master's Degree in related field is strongly preferred
· Fellow of the Society of Actuaries (FSA) or Associate of the Society of Actuaries (ASA)
Experience Required:
· Eight (8) + year's progressively responsible experience in health actuarial analytics required, with four (4) + years of prior management experience strongly preferred
Certification or Conditions of Employment:
· Pre-employment background check
Competencies, Skills, and Attributes:
· Expert analyst with an ability to translate findings into real world solutions
· Ability to use well developed interpersonal skills to direct and influence the efforts of others, both internally and externally
· Ability to conceptualize and envision the impact of change, and propose new ways to do business
· Proficiency with SAS/SQL and MS Excel
· Working knowledge of at least one of the following risk adjustment methodologies DxCG, CDPS+Rx, CMS Medicare Advantage HCC Model, ACA HCC Model
· Ability to meet deadlines, multi-task, problem solve and use appropriate technology to analyze business problems. Project management skills a plus
· Strong communications skills, both verbal and written, are required
· Strong understanding of health care data and analytical methodologies
· Strong team player
· Effective collaborative and proven process improvement skills
Working Conditions and Physical Effort:
· Work is performed in a remote working environment
· No or very limited physical effort required
· No or very limited exposure to physical risk
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
$88k-149k yearly est. 60d+ ago
Government Relations Executive - South, Great Plains, Mountain West
Cartwheel
Remote foreign service officer job
Join Cartwheel to help tackle the student mental health crisis.
Cartwheel is the trusted mental health partner to K12 schools, students, and families. In 3 years, Cartwheel has become the nation's largest provider of mental health services in collaboration with schools, serving more than 325 school districts in 16 states. We see our role as partnering with parents and school staff to ensure:
Earlier intervention
Higher student and family engagement in care
Better coordination among the trusted adults in a student's life
Improved health and educational outcomes
Cost-effective and affordable care
Coming off of a strong Series B fundraise, and backed by top investors including A Street Ventures, Menlo Ventures, Reach Capital, and General Catalyst, Cartwheel is expanding significantly in 2026 to serve hundreds more school districts and hundreds of thousands of students and families.Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they're excited to live. If you join Cartwheel, you'll help make this vision a reality for millions of students across the country
LOCATION: Remote with ability to travel 2x a month including weekly during peak seasons (e.g., legislative session). Preference for South, Great Plains, or Mountain West home base.
START DATE: January 2026
ABOUT THE ROLE
As state and federal leaders invest billions of dollars in youth mental health, we are supplementing our district-level sales motion with statewide partnerships with Governor's offices, education departments, and health agencies. As a Government Relations Executive, you'll own a portfolio of 5-10 states and manage new sales, expansions, and renewals of government business in those states, helping Cartwheel serve hundreds of thousands more students and families.
WHAT YOU'LL DO
Own the strategy and execution for 5-10 states
Develop and execute winning strategies for each state in your portfolio, including annual goals, stakeholder maps, state-specific messaging, milestones, and critical path
Execute on two primary strategies: (1) Securing state funding that schools can use to procure Cartwheel, and (2) Securing direct statewide contracts that make Cartwheel the sole vendor available to districts at no cost
Example of #1 is Georgia HB68 school mental health grant funding that gives $20,000 to each middle and high school to contract for mental health services
Example of #2 is our partnership in Arizona with the AZ Department of Education to serve all rural school districts and charter schools
Track funding and legislative opportunities, RFPs, and policy discussions to ensure Cartwheel is a step ahead of important developments in your territory
Build and steward relationships with state leaders
Cultivate trust-based relationships with governors' offices, legislators, education and health agencies, and key statewide organizations (e.g., superintendents associations)
Tailor messaging to each state's context and priorities, continuously refining based on feedback from the field
Manage external lobbyists in your states, ensuring clear objectives, messaging, action plans, and accountability
Proactively communicate with state stakeholders on Cartwheel's impact and learnings from peer states to highlight our value propositions and ability to advance their top goals
Drive operational rigor and collaboration
Ensure Cartwheel is the most organized, thoughtful, and strategic partner your state contacts have ever worked with
Maintain detailed pipeline tracking, stakeholder mapping, and opportunity management
Report regularly to the Head of Government Relations on state pipeline, contract status, and forecasted revenue
Share learnings with teammates to continuously improve our shared GR approach
Collaborate with Sales, Marketing, Product, and Success teams to ensure Cartwheel delivers the impact required to renew and expand contracts year-over-year
WHO YOU ARE
5-7+ years in government relations, government sales, or policy roles in healthcare or education, with a track record securing state-level contracts worth $1-3M+ annually
Exceptional relationship-building skills with diverse stakeholders including elected officials, agency administrators, and advocacy organizations
Clear, concise written and verbal communicator
Ability to manage a complex, multi-state portfolio with long sales cycles (12-24+ months)
Track record managing external lobbyists, including directing strategy, ensuring rigorous execution, and measuring performance
Proficiency with pipeline management tools (Salesforce) and Excel/PowerPoint
Enthusiasm for helping build a new function from the ground up in a startup environment
Passionate about our mission to support student mental health
Preference for candidates with experience in one or more of the following states: AL, AR, AZ, GA, ID, KS, LA, MO, MS, MT, ND, NE, OK, SC, WV
WHY YOU'LL LOVE CARTWHEEL
Our hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time, at a company well-positioned to do so, you'll have:
Mission-oriented and inclusive colleagues who will go to bat for you
Competitive compensation and benefits
Meaningful equity ownership stake in Cartwheel
Generous PPO medical, vision, and dental coverage
Unlimited/flexible PTO plus federal holidays
Paid parental leave
401K with employer match
COMPENSATION RANGE: $200-275K OTE comprised of $125-150K base salary + meaningful commission on government business (both sales and renewals) + equity stake in the company.
Cartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status.
We participate in E-Verify. Please be prepared to provide acceptable documentation to verify your identity and work authorizat
ion
$58k-86k yearly est. Auto-Apply 51d ago
Executive Managment - Monster Tree Service
Monster Tree Service
Remote foreign service officer job
So, what sets Monster Tree Service apart from other employers? Extensive experience. State-of-the-art equipment. True love and commitment to the environment. superb customer service, a rapidly growing footprint, dynamic work ethic, a unique philosophy, and most important…the Monster Team
Operations Partner
What sets Monster Tree Service apart from other employers? Extensive experience. State-of-the-art equipment. True love and commitment to the environment. Superb customer service, a rapidly growing national footprint, dynamic work ethic, a unique philosophy, and most important…the Monster Support Team. We are seeking a dynamic remote Executive Manager. Responsibilities:
Assist new franchises and the franchisor team during the onboarding stage with large and small equipment choices, employees, and operational setup.
Travel to locations throughout the Mid-West Region to assist with the launch of new Franchises within the territory
Perform periodic on-site visits for established locations and provide recommendations for improvements and growth.
Promote the safety culture, ensure adherence to the ANSI Z133 Safety Standards.
Consult with Owners weekly to provide support and recommendations on business operations, sales, profitability. Discuss operational issues with owners to include technical support, tree care operations, equipment issues and needs and safety
Perform monthly business review calls for each location in the region to review the P&L, budget, monthly financial ratio checklist (MFRC) and KPIs to identify issues and help the franchisee with an action plan to correct these issues.
Position reports to the Director of franchise operations and safety.
Travel between 30% & 50%
Qualifications:
Associate or bachelor's degree in the green industry preferred
ISA or State Arborist Certification preferred or the ability to obtain one
CTSP Certification preferred or the ability to obtain one
Experience in the Plant Health Care service line.
Experience in managing the day-to-day operations of a residential/commercial tree care business including sales support.
Knowledge of small business principles.
Ability to analyze a profit and loss report and identify issues affecting profitability
Excellent communication skills
Familiar with ANSI Z133 safety standard
Familiar with ANSI A300 standards
Experience in sales support
Strong computer skills
Strong organization, time management and planning skills
Position is remote and candidate needs to be located in the Mid-west region of the U.S.
We believe our greatest asset are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
Monster Tree Service conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa's at this time. Monster Tree Service is an Equal Opportunity Employer
$58k-86k yearly est. Auto-Apply 60d+ ago
Director of Service Excellence - REMOTE
Adventure Club Insurance LLC
Remote foreign service officer job
Job Description
The Director of Service Excellence is responsible for designing, implementing, and scaling ACI's service operations to deliver exceptional customer experiences and drive measurable business outcomes. This role focuses on process scalability and growth around customer retention, re-engagement of lost customers, and upsell and cross-sell growth. The leader will build and manage a high-impact team, collaborate cross-functionally, and deliver improvements across retention and revenue metrics. This role is fully remote, with 4-6 weeks of travel annually.
Key Activities:
WITHIN 30 DAYS YOU WILL:
Attain basic RV and dealership knowledge
Become comfortable with basic insurance product and carrier knowledge
Learn basic customer knowledge, including ACI's typical customer culture and demographics
Gain in-depth knowledge of ACI's book of business
Visit 1 Bish's RV dealership
Shadow agents in their daily routines and calls
Build trust across the team
WITHIN 60 DAYS YOU WILL:
Become familiar and comfortable with all ACI systems and resources
Experience all of ACI's current processes pertaining to keeping, re-engaging, and expanding customers
Begin organizing and building optimization frameworks for all current processes pertaining to keeping, re-engaging, and expanding policies
WITHIN 90 DAYS YOU WILL:
Begin participating in the hiring process for Appointment Setters and Customer Service Representatives, specifically interviewing and assessing candidates
Driving team activity, goals, and accountability
Develop and implement regular dashboards to track key metrics around keeping, re-engaging, and expanding policies
Conduct book trend analysis
WITHIN 120-360 DAYS YOU WILL:
Compiling all of the information and data gathered up to this point, present initial findings and most important priorities for keeping, re-engaging, and expanding policies. Include recommended action plans
Begin being accountable for financial results. Achieve renewal revenue growth goals (specific goal to be determined
Conduct a “mutual expectations” exercise with ACI leadership for the following year
Definition of Success (after 1 year):
Full implementation of the “Keep, Re-engage, Expand” optimization plans, including launching action + priority plans, building out the team, and demonstrating success by achieving defined success metrics
Leads the team by example and builds core team competencies specifically around growth mindset, professionalism and emotional intelligence, and organizational skills
Builds trust + followership with your team
Decision Rights:
OWN:
Hiring Process
Process Design for Keeping, Re-engaging, and Expanding Customers
Issue Resolution
Team Member Development
ESCALATE
Anything Related to Errors and Omissions (E&O)
Persistent Issues with Customers, after exhausting resources
Issues Needing Relationships Authority
ACI Process Changes
Final Decision on New Hires
What we're looking for:
3+ years in operations, process, or service roles (ideally in B2B / insurance / financial services)
Direct experience with insurance operations, compliance, and carriers is preferred, but not mandatory
Proven success designing and implementing upsell, retention, and renewal strategies is preferred
Proven record building and scaling teams (hiring, managing, developing, removing underperformers), especially in a remote environment
Embraces continuous learning, innovation, and adaptability to drive organizational success
Strong ability to prioritize, manage multiple initiatives, and maintain structure in a remote environment
Strong analytical mindset: metrics, root cause, trends, dashboard development
Experience leading change in organizations with weak process foundations
Ability to pass a background check and drug test
Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers
Who we are:
Adventure Club Insurance Agency, a Bish's RV company, is where great adventures start. We know that life is best lived outdoors-whether you're roasting marshmallows at the campsite, casting a line at the lake, exploring in your RV, or blazing new trails. For us, it's all about the journey, and our mission is to insure your adventures every step of the way.
As outdoor enthusiasts ourselves, we understand that every adventure is as unique as you are. That's why we offer customized insurance coverage-from RVs to trucks to homes and e-bikes-tailored to fit your needs, so you can focus on the fun and leave the worry to us.
THE ACI DIFFERENCE:
FUN: We take our play seriously and we enjoy what we do.
INTEGRITY: We do the right thing for our customers, our team, and our agency.
SIMPLICITY: We make insurance simple and easy for our customers.
RESULTS: We don't rest until we achieve your goals and our goals.
What you'll get from us:
Competitive base pay + bonus opportunities
Opportunity for promotion within the company as we grow
Excellent Individual and Family Benefits
Health, Vision/Dental, Short- and Long-term disability, HAS
401K with aggressive company match
Gym membership reimbursement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV and ACI honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$73k-129k yearly est. 3d ago
Data Center Service Director
EOS 4.1
Foreign service officer job in Columbus, OH
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a highly experienced and strategic Data Center Service Director to lead global service delivery and operations for a key client's data center and test/dev environments. This U.S.-based leadership role is responsible for ensuring exceptional service performance, operational efficiency, customer satisfaction, and long-term strategic alignment across multiple international regions.
In this role, you will oversee a diverse, globally distributed team-including field technicians, project managers, and service delivery leads-and serve as the senior point of contact for the client. The ideal candidate combines deep technical expertise, proven leadership, financial acumen, and a passion for continuous improvement in a high-performance environment.
KEY RESPONSIBILITIES:
Strategic Leadership & Direction
Define and execute the vision for global data center service delivery in alignment with client goals and EOS strategy.
Act as the senior escalation and communication point for all service-related matters.
Develop and own the global service roadmap, identifying opportunities for growth and improvement.
Drive a customer-first culture rooted in operational excellence and accountability.
Service Delivery Management
Oversee end-to-end service activities including installations, maintenance, incident resolution, and technical support.
Ensure adherence to SLAs, KPIs, and operational level agreements (OLAs).
Conduct executive-level service reviews such as QBRs and ABRs with internal and client leadership.
Align global service delivery with supporting functions such as PMO, HR, and innovation.
Operational Excellence & Continuous Improvement
Lead cross-regional initiatives using Lean Six Sigma and continual service improvement (CSI) methodologies.
Standardize global service delivery processes and optimize resource utilization.
Champion the implementation of automation and service management platforms to enhance efficiency and reporting.
Ensure consistent governance and quality control across all active regions.
Team Leadership & Development
Build, lead, and mentor high-performing international teams across multiple time zones.
Foster collaboration across cultures and geographies to drive collective success.
Promote EOS values and leadership principles through development, recognition, and engagement initiatives.
Commercial Oversight & Vendor Management
Own the commercial performance of service operations, ensuring accurate billing, budgeting, and financial transparency.
Manage third-party vendor relationships and enforce compliance with contractual terms.
Support pricing strategies, contract renewals, and RFP creation for expansion initiatives.
Compliance, Risk & Security
Ensure compliance with global regulatory standards such as ISO 27001, NIST, PCI-DSS, and others.
Lead risk mitigation efforts to secure service continuity and infrastructure integrity.
ESSENTIAL CRITERIA:
10+ years of experience in IT service delivery, with at least 5 years in a senior leadership role.
Proven experience managing large-scale, global data center operations.
Deep understanding of compute, network, storage, and data center infrastructure.
Familiarity with automation, monitoring, and orchestration platforms.
ITIL certification or demonstrated experience with service management frameworks.
Experience managing budgets, financial forecasts, and P&L responsibilities.
Strong communication skills with the ability to interact with executive and C-level stakeholders.
Proficiency in resolving complex challenges with diplomacy and strategic foresight.
DESIRABLE CRITERIA:
Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
Experience in managed services, cloud infrastructure, or enterprise transformation.
Willingness and flexibility to travel internationally as business needs require.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Pay Range$165,000-$185,000 USD
$165k-185k yearly Auto-Apply 53d ago
Director Mortgage Due Diligence Services (Remote Position)
Mela Capital; Group
Remote foreign service officer job
Over $20 Billion in high risk mortgage loans underwritten and audited, including mortgage backed securitization fraud investigations, investor, litigation and agency audit response. Specializing in third party underwriting, quality control and forensic examination of all mortgage and securitization loan, portfolio and contract audits, including operational risk and quality control policy development. Agency (FNMA/FHLMC/FHA/VA), legal, foreclosure and repurchase defense reporting and expert witness testimony. Expert experience in Mortgage Backed Securities agreements and Seller/Purchaser reps and warrants contracts; Underwriting guideline gap analysis; Valuation and historic appraisal forensic fraud investigation and support.
Class action litigation portfolio and federal consent order auditing expertise. Call today to discuss customized solutions for your project and work flow needs.
Unhappy with QC firms putting unexperienced bodies on your projects? Ask about our underwriting and loss mitigation auditing expertise!
Job Description
Director Due Diligence Services
This outstanding individual is motivated by working with the best and brightest executive team for an industry leading risk management firm to the residential mortgage credit risk industry. The selected candidate will have extensive experience with due diligence services and operations within the residential mortgage credit risk industry.
Reporting directly to the CEO you will be responsible for:
Day to day operations of in house Due Diligence staff and resources.
Service delivery to internal and external clients at the highest level.
Management of staff to the highest levels of performance.
Management of work flow production.
Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system.
Internal and production process improvements.
Manages a large team of due diligence mortgage underwriters. Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations. Participates in developing, interpreting and implementing policies and procedures for Underwriting operations. Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers.
Key objectives include:
Obtaining peak staff performance.
Provide superior service to internal/external clients.
Assume operational control of internal/external Due Diligence operations.
Support Executive Team.
Oversee Underwriting guidelines, policy and underwriter work product quality.
Manage the operating activities of the department including scheduling and production Assure that all employees within area of responsibility are working towards a common goal Motivate the team to exceed expectations.
Create, facilitate and document on-going Underwriter training and procedures. Ensure adherence to operating budget guidelines regarding all expenses. Contribute to the development of both short and long term plans for the organization. Participate in all activities which support the organizations goals and objectives.
Other duties as assigned.
JOB REQUIREMENTS:
Qualifications Bachelor's degree or equivalent relevant experience.
Seven+ years recent experience managing a team of residential mortgage underwriters.
Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems.
Influencing skills and the ability to multi-task.
Excellent written, verbal, communication and leadership skills.
Planning skills as well as skills in analysis and negotiation.
Participative management style-advocate team concepts.
Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities.
Core competencies:
Expert level knowledge of Due Diligence services and operations.
Must have experience leading a consultant based practice.
Experience and knowledge of setting up nationwide resources.
Proven expertise with strategic planning and financial analytics.
The Director in this hands-on position will contribute to Mela Capital Group's continued success story of growth and industry recognized excellence.
Mela Capital Group offers an empowered work environment that encourages creativity, initiative and professional growth. MCG is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Qualifications
JOB REQUIREMENTS:
Qualifications Bachelor's degree or equivalent relevant experience.
Seven+ years recent experience managing a team of residential mortgage underwriters.
Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems.
Influencing skills and the ability to multi-task.
Excellent written, verbal, communication and leadership skills.
Planning skills as well as skills in analysis and negotiation.
Participative management style-advocate team concepts.
Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities.
Core competencies:
Expert level knowledge of Due Diligence services and operations.
Must have experience leading a consultant based practice.
Experience and knowledge of setting up nationwide resources.
Proven expertise with strategic planning and financial analytics.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$70k-124k yearly est. 1d ago
Executive Services Director
J M Murray Center Inc. 3.9
Remote foreign service officer job
Job Title EXECUTIVE SERVICES DIRECTOR Reports to SENIOR VICE PRESIDENT OF SERVICES Direct Reports All Services Directors, QA Coordinator and QA Specialist FLSA Status: EXEMPT DSP Status: NO This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
Full time
To explore the full range of benefits please visit our website ****************
$52.50-$58.84/hour ($109,190-$122,389/year) - Placement in the range will be determined based on experience and other factors allowed by law.
GENERAL SUMMARY
Reporting to the Sr. Vice President of Services, the Executive Services Director assists with the ongoing regulatory compliance and quality of services in all JM Murray services departments. This includes providing direct oversight to a service area where the leadership is vacant or on extended leave, or extra support is needed.
COMPANY STANDARDS
* Maintains regular attendance and punctuality in order to act as a positive role model for employees. This position performs all hours onsite and at all assigned physical locations of service, unless exceptions to work remotely are determined, based on business needs and approved.
* Follows all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working conditions to the Sr Vice President of Services or the Safety Officer.
* Ensures that all aspects of performance and job responsibilities are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
* Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner.
ESSENTIAL FUNCTIONS
* Assists the Sr. VP of Services with maintaining continuity and consistency across all services areas; assists with tasks related to program management, program development and growth/expansion of services.
* Works with the Sr. Vice President of Services to strategically plan and achieve growth and expansion of assigned service areas according to the company mission and goals.
* Completes reports and documentation such as census of individuals served, applications and reports for expansion opportunities, etc.
* Assist in applying for and follow through on grants
* As assigned by the Sr. VP of Services, provides supervision to a service area and employees where the leadership position is vacant or on extended leave, and/or where compliance /service delivery functions need extra support.
* Reviews timecards for assigned employees according to the JMM payroll schedule and approves timecards according to JM Murray policies and procedures.
* Provides ongoing feedback, coaching and supervision to employees with regard to job performance and service delivery. Completes performance reviews for assigned employees in a timely manner, according to established review schedules.
* Assists with hiring of staff necessary to provide services, ensuring that applicants who are hired receive comprehensive on the job training. Provides feedback with regard to employees who require supervisory or disciplinary actions and/or terminations.
* As requested by the Sr. VP of Services, in collaboration with the Directors, assists with the follow up on internal compliance audit findings for any service area.
* Under the director on the Senior VP of services assist Directors with annual budgets
* Represents JM Murray Services and the Bennie Rd location as a member of the JM Murray Safety Committee. Follows up on all safety protocols and procedures and committee assignments for each service.
* Represent JM Murray on the DD subcommittee
* Responsible for the coordination of transportation services and act as a member on the County Transportation Committee
* Maintains a productive and high level of communication with the leadership of each service department, the Services Quality Assurance, and the JM Murray Compliance Department, in a team orientated approach to ensure quality and effective services.
* Maintains knowledge of all new and updated regulations, OPWDD memorandums and other changes for all JM Murray Services.
* Maintains knowledge of Services policies and procedures for all service areas in accordance with state and federal regulations.
* In conjunction with the Directors, develop and manages assigned departmental budgets in cooperation with the Accounting Office, including but not limited to budget forecasting, monitoring, and reporting.
* Attends all required training and meetings. Conducts training for specific departments, as requested.
* Acts as the designee for the VP of Services during vacations or extended leave.
* As assigned, represents JM Murray as a representative on local and regional committees.
* Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
* Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
JM Murray Administration
JM Murray Services Management and Staff
EXTERNAL
Office of People with Developmental Disabilities
Families and providers of individuals served
OMH
County Programs
EDUCATION and EXPERIENCE
Bachelor's Degree in human services, psychology or related field preferred with 3-5 years of experience in working with individuals with disabilities as well as at least 2 years of experience in supervising others.
Knowledge of FI programs, Day Habilitation, Community Habilitation and Employment Services
KNOWLEDGE and SKILLS
Excellent written and oral communication skills
Efficient use of technology and software, including Microsoft Office (Word, Excel) and databases
Highly organized, attention to detail and ability to prioritize
Flexibility to adjust to changes in schedules, assignments and locations
OTHER REQUIREMENTS
Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS Insurance coverage.
Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Developmental Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.
WORKING CONDITIONS
Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
X
Must be able to lift unaided, over 100lbs
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
APPLICANTS
I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
EMPLOYEE
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Executive Services Director V2024.10.18
$109.2k-122.4k yearly 5d ago
Director, Culinary Services
Philadelphia International Airport
Remote foreign service officer job
Sodexo Live! is seeking a high-performing Director of Culinary Services for a prominent airline serving consumers worldwide! This is a remote position, and candidates will reside close to a hub airport for travel. Venues and events don't just bring people together, they create exceptional moments and lasting memories. Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people.
Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience makers and food fanatics and be part of creating memorable experiences!
What You'll Do
* lead and motivate culinary teams, inspire strategic direction; secure and/or deploy resources, cultivate relationships with clients and teams within a region of airport lounges;
* ensure the fulfillment of all contract commitments; sustain client satisfaction and retention, and maintain strong client relations;
* mentor, inspire and provide innovative culinary solutions within area of responsibility;
* travel up to 80% between lounge locations;
* oversee culinary strategy supporting new lounge business;
* execute menus, ensure food costs, and provide culinary solutions;
* work directly with clients and culinary teams to ensure program compliance and innovative offerings.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
* Medical, Dental, Vision Care and Wellness Programs
* 401(k) Plan with Matching Contributions
* Paid Time Off and Company Holidays
* Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
* an executive-level culinary background;
* culinary experience managing multiple locations or business segments;
* intimate knowledge of industry trends and elevated culinary programs;
* the ability to work hands-on and convey a passion for food and hospitality;
* strong client relations skills and the ability to inspire teams;
* aptitude to build and foster relationships across Sodexo internally, to ensure additional market growth and promotion of comprehensive solution offerings to clients.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years of experience in operations, marketing, or a related field.
$85k-138k yearly est. 40d ago
Director of Export Services
Mohawk Global
Foreign service officer job in Columbus, OH
Please note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global Logistics - A Great Place to Work!
Position Summary:
The Director of Export Services will be responsible for creating and executing Mohawk's export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include driving a personal sales pipeline, supporting Mohawk Global account executives as a subject matter expert, and driving cross-selling initiatives with Mohawk Global's overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with Mohawk IT teams to ensure Mohawk is offering cutting edge export tools as demanded by the market. The successful candidate will have a proven track record of international sales, collaborative selling, and strong knowledge of US export transportation operations.
Responsibilities Include:
* Expand Mohawk Global's export operations and product offerings
* Develop and execute Mohawk Global's export transportation sales strategy in support of broader organizational initiatives
* Ensure Mohawk Global export services meet market expectations in terms of technology and scope of service offerings
* Align Mohawk Global with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business
* Build strong US export sales initiatives with Mohawk Global agent partners, ensuring Mohawk Global is a competitive partner on routed freight sales and tracking trends in joint sales success
* Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US
* Provide subject matter expertise on export transportation best practices to clients and internal Mohawk stakeholders
* Work closely with Mohawk compliance leaders to ensure Mohawk clients are highly compliant with US Export regulations
* Analyze export market conditions and find new opportunities for service development or innovation
* Provide leadership and sales coaching in order to support branch sales and operations in customer strategy, client retention, implementation and account management for export clients
* Prepare and present reports on sales performance and market trends to senior management
* Being a positive force and collaborative partner in working across departments to ensure a high degree of customer satisfaction
* Travel within the continental United States and occasionally overseas for strategic sales activities will be required
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$80k-135k yearly est. 3d ago
Director of Disability Resources & Services (Reg FT)
CCAC 3.5
Remote foreign service officer job
Director of Disability Resources & Services (Reg FT)
Department: Disability Resources and Svs
Campus: South Campus
Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than September 26, 2025. The College cannot guarantee that application materials received after this date will be considered or reviewed.
Benefits:
At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being:
Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
Additional Advantages: Free employee parking to make your commute easier.
Remote Work Option: Fully In-Person (May be subject to change)
Work Hours (for hourly positions): Standard College hours are Monday - Friday, 8:30 am - 4:30 pm; additional hours, including evening and weekend hours, may be needed to meet the needs of the department.
Salary Grade: Admin 15 - $61,303
Job Category: Administrators
Employment Type: Regular Full-Time
Job Slot: 5965
Job Open Date: 9/12/2025
Job Close Date:
General Summary: The Director provides oversight and execution of the strategic vision and daily operations for the Office of Disability Resources and Services at Boyce and South in conjunction with a Director at Allegheny and North campus with the goal of supporting student success and retention in a one college model. Provides and oversees the student intake process, reviewing specialized documentation regarding student disability and impact, determining appropriate accommodations in collaboration with faculty and other college employees to develop and recommend innovative accommodations, and other interventions, ensuring students with disabilities have access to appropriate accommodations as mandated by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act through the provision of strategic vision and supervision for the Disability Resources and ServicesOffice. This position is also responsible for providing training and being a resource to faculty and the college community with regards to the support of students with disabilities, the supervision of the department, processing medical withdrawals, and also managing the constant disruption and challenges of providing proctoring for most students who have testing accommodations. Under the supervision of the Dean of Students for Student Advocacy, this position works to ensure the college is in compliance with federal laws while striving to provide a caring and supportive learning environment that fosters student inclusion and community.
Requirements:
A master's degree in rehabilitation science, disability services, education, counseling, or a related field, or an equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
A minimum of three years working with students in an educational setting, providing advocacy and student services.
COMPETENCIES:
Experience in evaluating disability documentation, including psycho educational, psychological, and medical evaluations.
Experience interpreting appropriate accommodations based on the documented needs of the individual student.
Demonstrated experience in effective communication, teamwork, and leadership in diverse settings and with diverse populations.
Demonstrated knowledge of computer and assistive technologies, disability practices, and procedures, including familiarity with applicable federal and state laws and regulations.
Demonstrated experience utilizing and managing affiliated technology including but not limited to customer relationship management systems and accommodation software.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
Disability accommodations and best practices in the provision of services to students with disabilities in a college setting.
The laws governing students with disabilities for post-secondary institutions.
Skills and Abilities to:
Understand, interpret, and implement academic and college policies and collective bargaining agreements.
Possess strong written and oral communication skills, the ability to navigate conflicts, and the diplomacy to come to a reasonable resolution.
Work some evenings and weekends when required.
Duties:
1. Provides leadership in partnership with the other director for the strategic vision and daily operations of the Disability Resources and Services Department.
2. Oversees the student interview process, comprehensive disability documentation evaluations, appropriate accommodation determinations, recommendations, and/or interventions to promote student success and ensure confidentiality and legal compliance.
3. Leads and manages services, supports, and accommodations for students with disabilities and works to remove barriers so that all students can participate in curricular and co-curricular college activities and services.
4. Advocates for, hires, evaluates, and supervises Disability Resources and Services staff to ensure that appropriate services are provided to students with disabilities.
5. Develops, recommends, and implements policies and procedures to improve effective services and compliance with Section 504 and ADA regulations. Analyzes problems, recommends, and implements solutions, ensuring legal compliance. Serves as one of the contacts for issues regarding compliance with the ADA.
6. Assists the team with monitoring the academic progress of students and implementing effective interventions to support student success and development.
7. Processes medical withdrawals for students, including reviewing submitted information and communicating the status to the student.
8. Responsible for building and monitoring the budget and assisting in determining funding for staff, assistive technologies, and sign language interpreting services.
9. Oversees the PT Proctoring Coordinator and Proctors and provision of test-taking accommodations that require students to be proctored through the Disability Resources and ServicesOffice. Approves students for proctoring services, educates students on requirements for testing within Disability Resources and Services, and navigates conversations with faculty around proctoring.
10. Maintains ATI certification to proctor nursing exams according to their preferred platform.
11. Responsible for ongoing education and professional development in the areas of OCR cases, recommendations, changing laws, and best practices for supporting students with disabilities in the ever-changing field of higher education.
12. Utilizes assistive technology effectively and maintains up-to-date knowledge on innovative or emerging technologies that could support student accommodations.
13. Performs other duties as required or as assigned.
Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.
$61.3k yearly 60d+ ago
Administrator of District Services- Superintendent Office
Lancaster City Schools 3.6
Foreign service officer job in Lancaster, OH
Secretarial/Clerical/Secretary/Office Manager Date Available: 01/01/2026 Additional Information: Show/Hide Administrator of District Services Tentative Start Date - January 2026 Are you a highly organized, professional, and customer-focused administrative expert ready to be the key liaison for a dynamic school district?
We are seeking a dedicated and proactive Administrator of District Services to support the Superintendent's office. This pivotal role is the public face of our central administration, ensuring smooth operations, exemplary communication, and systematic organization.
Key Responsibilities
Customer Service & Communication
This role demands a positive, courteous, and professional attitude in all interactions. You will be the primary point of contact for the Superintendent's office.
Organizational & Administrative Skills
A highly systematic and disciplined approach is essential for the smooth operation of the office.
Adaptability & Growth
We are looking for a lifelong learner who embraces change and technological advancements.
Qualifications
* Proven experience in a high-level administrative, executive assistant, or office management role is preferred.
* Exceptional written and verbal communication skills.
* Demonstrated ability to maintain confidentiality and handle sensitive information.
* Expertise in scheduling, records management, and office organization.
* Proficiency with modern office software (e.g., Microsoft Office Suite or Google Workspace) and a willingness to quickly learn new district-specific systems.