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Forever 21 overview

Industry
Clothing
Revenue
Headquarters
Employees
30,000
Founded in
Website
Organization type
Private
Social media

Forever 21 is a retail company focusing on women's, men's, and kid’s clothing and accessories. Offering the hottest, most current fashion trends at a great value, the company keeps its stores exciting with new merchandise brought in daily. Founded in 1984, Forever 21 now operates more than 815 stores in 57 countries, with retailers in the United States, Australia, Brazil, Canada, China, France, Germany, Hong Kong, India, Israel, Japan, Korea, Latin America, Mexico, Philippines, and the United Kingdom.

Headquartered in Los Angeles, California, Forever 21 employs a diverse workforce of 30,000 associates and generates an annual revenue of $4.0 billion. The company is led by CEO Gio Hu and is known for its commitment to providing fashionable clothing at affordable prices. Despite a lack of political diversity among employees, Forever 21 continues to thrive as an industry leader in the competitive world of fashion retail.

Forever 21's mission statement

To promote a sense of unity. Innovation, fine quality, exceptional service and value.

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3.8/5

Forever 21 employee reviews

Based on 9 ratings

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Job openings at Forever 21
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Forever 21 employee reviews

Forever 21 employee reviews
3.8/5

Based on 9 ratings

Work at Forever 21? Share your experience.
Employee reviews
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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Forever 21

I love the people, the job was geeat as a whole and it helped me learn so much

Cons of working at Forever 21

I love thing about it

Forever 21 benefits

I get to meet new people everyday

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at Forever 21

Job was relatively easy and my coworkers were nice

Cons of working at Forever 21

Customers are often rude and disrespectful

Forever 21 benefits

Don't have one

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at Forever 21

I feel that my job is pretty easy. I get along great with my coworkers, and other managers. I enjoy going to work there everyday.

Cons of working at Forever 21

The pay is low for the work I do. I’ve come to the realization I’ve been taken advantage of. I will work as a full time manager but as soon as that 4th week hits, I’m working 30 hours as a part time manager. So I am not getting the benefits a full time manager does.

Forever 21 benefits

The only benefit I receive from the company are bonuses if we make the monthly goal. This would be my favorite yet only benefit.

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at Forever 21

I stayed busy by helping people. I made people laugh and i had a goodtime working everyday. I like staying active and i love costumer service. At that time i really needed to be around people because i just broke up with my ex boyfriend of 4 years. So i wanted to stay busy. And that job helped me alot. I made friends with my coworkers.

Cons of working at Forever 21

The hours wernt enough

Forever 21 benefits

Bonuses

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4.0
A zippia user wrote a review on May 2020
Pros of working at Forever 21

Co workers are of my same age group, helping people

Cons of working at Forever 21

Not enough working hours, not challenging

Forever 21 benefits

Helping others shop, seeing fashions

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at Forever 21

I enjoyed the atmosphere and friendly employees.

Cons of working at Forever 21

The schedule was not flexible.

Forever 21 benefits

Employee discount.

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Forever 21

Fun vibes and great coworkers

Cons of working at Forever 21

not so great pay and no benefit

Forever 21 benefits

employee discount on clothes

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A reddit user wrote a review on Jun 2013
Overall, did you enjoy your experience? What was the most memorable thing you remembered?

The employees are the best and the worst part - some are absolute dolls and hard workers. Others are there just because, and don't do work which means the whole crew gets stuck til later because they didn't do their share - usually the manager's favorites are like that. The most memorable thing was one time where a woman asked for a fitting room and she was obviously pregnant, so I tried to be nice and said "Congratulations on your baby! When are you due?" and she said "Oh, it's not a baby, it's a tumor, everyone thinks I'm pregnant". I made this "o.O" face.

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A reddit user wrote a review on Jun 2013
how is the pay?

Pretty bad - I was getting $8.50/hr but I heard that's not norm, most stores pay minimum wage

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A reddit user wrote a review on Jun 2013
Did you get fired because you didn't in fact stay forever 21?

I wasn't fired, I quit because i found a stable job. I was 28 when I started working there.

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The team at Forever 21

  • The founders of Forever 21 is Jin Chang.
  • The key people at Forever 21 are Gio Hu and Jin Chang.
Key people
Gio Hu
Jin Chang

Forever 21 rankings

Forever 21 is ranked #20 on the Best Retail companies to work for in Los Angeles, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Forever 21 salaries

Average Forever 21 salary
$15.11
hourly
$31,438 yearly
Updated March 14, 2024

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Forever 21 diversity

9.5
Diversity score
We calculated Forever 21’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Forever 21’s workforce.
Forever 21 diversity summary. Zippia estimates Forever 21's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Forever 21's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Forever 21's workforce.
  • Forever 21 has 30,000 employees.
  • 72% of Forever 21 employees are women, while 28% are men.
  • The most common ethnicity at Forever 21 is White (53%).
  • 25% of Forever 21 employees are Hispanic or Latino.
  • 11% of Forever 21 employees are Black or African American.
  • The average employee at Forever 21 makes $31,438 per year.
  • Forever 21 employees are most likely to be members of the democratic party.
  • Employees at Forever 21 stay with the company for 2.1 years on average.

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Forever 21 financial performance

9.7
Performance score

Highest paying Forever 21 competitors

Compare Forever 21 salaries to competitors, including Gapkids & Baby, Talbots, and Chinos Holdings, Inc. Employees at Gapkids & Baby earn the highest average yearly salary of $40,618. The salaries at Talbots average $39,856 per year, and the salaries at Chinos Holdings, Inc. come in at $39,127 per year.
RankCompanyAverage salaryJobs
1$40,6180
2$39,8560
3$39,1270
4$38,7690
5$37,4190
6$36,5480
7$35,9790
8$34,7730
9$34,6450
10$33,8100

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Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Forever 21. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia.

Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC.