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The Culture At Forever 21

Information provided by the company
Have a passion for working with people

Forever 21 Overview

Forever 21, Inc., headquartered in Los Angeles, California, is a fashion retailer of women's, men's, and kids clothing and accessories and is known for offering the hottest, most current fashion trends at a great value to consumers. This model operates by keeping the store exciting with new merchandise brought in daily. Founded in 1984, Forever 21 operates more than 815 stores in 57 countries with retailers in the United States, Australia, Brazil, Canada, China, France, Germany, Hong Kong, India, Israel, Japan, Korea, Latin America, Mexico, Philippines and United Kingdom.
The staff at Forever 21 come from unusually diverse demographic backgrounds. The company is 71.8% female and 46.6% ethnic minorities. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 91.0%. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. Staff members usually stay with the company for 2.1 years. The average employee at Forever 21 makes $30,226 per year. In comparison, some of its highest paying competitors, like Gapkids & Baby, Chinos Holdings, Inc., and Gap Inc., pay $46,498, $40,467, and $38,929, respectively.
Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA.

The Organization’s Mission

We strive to have a positive impact not only within our stores and corporate family, but also upon hundreds of vendor manufacturing facilities throughout the world which make our products, as well as their employees.

Industry

Clothing

Revenue

$4.0B

Employees

30,000

Founded in

1984

Headquarters

Los Angeles, CA

Website

www.forever21.com

Organization Type

Private

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Forever 21 Employee Reviews

Zippia Official Logo

5.0

Zippia UserApril 2021

5.0

Zippia Official LogoZippia UserApril 2021

What Do You Like About Working There?

I love the people, the job was geeat as a whole and it helped me learn so much

What DON'T You Like About Working There?

I love thing about it

What Are Your Favorite Benefits/Perks?

I get to meet new people everyday
Zippia Official Logo

4.0

Zippia UserApril 2021

4.0

Zippia Official LogoZippia UserApril 2021

What Do You Like About Working There?

Job was relatively easy and my coworkers were nice

What DON'T You Like About Working There?

Customers are often rude and disrespectful

What Are Your Favorite Benefits/Perks?

Don't have one
Zippia Official Logo

4.0

Zippia UserMarch 2021

4.0

Zippia Official LogoZippia UserMarch 2021

What Do You Like About Working There?

I feel that my job is pretty easy. I get along great with my coworkers, and other managers. I enjoy going to work there everyday.

What DON'T You Like About Working There?

The pay is low for the work I do. I’ve come to the realization I’ve been taken advantage of. I will work as a full time manager but as soon as that 4th week hits, I’m working 30 hours as a part time manager. So I am not getting the benefits a full time manager does.

What Are Your Favorite Benefits/Perks?

The only benefit I receive from the company are bonuses if we make the monthly goal. This would be my favorite yet only benefit.
Zippia Official Logo

4.0

Zippia UserAugust 2020

4.0

Zippia Official LogoZippia UserAugust 2020

What Do You Like About Working There?

I stayed busy by helping people. I made people laugh and i had a goodtime working everyday. I like staying active and i love costumer service. At that time i really needed to be around people because i just broke up with my ex boyfriend of 4 years. So i wanted to stay busy. And that job helped me alot. I made friends with my coworkers.

What DON'T You Like About Working There?

The hours wernt enough

What Are Your Favorite Benefits/Perks?

Bonuses
Zippia Official Logo

4.0

Zippia UserMay 2020

4.0

Zippia Official LogoZippia UserMay 2020

What Do You Like About Working There?

Co workers are of my same age group, helping people

What DON'T You Like About Working There?

Not enough working hours, not challenging

What Are Your Favorite Benefits/Perks?

Helping others shop, seeing fashions
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The Team At Forever 21

Key People

Daniel Kulle

Jin Chang

Forever 21 Company Rankings

Forever 21 is ranked #15 on the Best Retail Companies to Work For in Los Angeles, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Forever 21 Salaries

6.7
Salary Score
The national average salary for a Forever 21 employee in the United States is $30,226 per year. Employees in the top 10 percent can make over $59,000 per year, while employees at the bottom 10 percent earn less than $15,000 per year.
Average Forever 21 Salary
$14.53 hourly
$30,226 yearly
Updated July 11, 2022
$15,000
10 %
$30,000
Median
$59,000
90 %
Average Employee Earnings

Highest Paying Jobs At Forever 21

Rank  Job Title  Avg. Salary  Hourly Rate  
1Co-Manager$108,783$52
2Service Lead$93,305$45
3Assistant Manager$80,516$39
4Team Leader$70,580$34
5Store Manager$50,623$24
6Sales Representative$49,642$24
7Visual Merchandiser$43,745$21
8Warehouse Worker$31,260$15
9In-Stock Associate$31,051$15
10Customer Service Representative$30,169$15
11Stocker$29,815$14
12Merchandising Assistant$29,117$14
13Cashier$26,836$13
14Sales Associate$26,632$13

Forever 21 Demographics Summary

9.5
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Forever 21 Gender Distribution

Male
Male
28%
Female
Female
72%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • Forever 21 has 30,000 employees.

  • 72% of Forever 21 employees are women, while 28% are men.

  • The most common ethnicity at Forever 21 is White (53%), followed by Hispanic or Latino (25%) and Black or African American (11%).

  • Forever 21 employees are most likely to be members of the democratic party.

  • On average, employees at Forever 21 stay with the company for 2.1 years.

  • The average employee at Forever 21 makes $30,226 per year.

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Forever 21 Employee Political Affiliation

Forever 21 employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Forever 21 employee was by Ryan Loesch. Ryan Loesch donated $2,500 to the Democratic Party.

Parties

Democratic Party

91.7 %
-

Republican Party

8.3 %
-

Employee Political Donations

Name  Job Title  Party  Donation  
Ryan LoeschDistrict ManagerDemocratic Party$2,500
Gloria AlcarazLeaderDemocratic Party$555
Kristina DesjarlaisAssistant ManagerRepublican Party$550
Rick BigginPlanning ManagerDemocratic Party$500
Ellen KomatsuVisual MerchandiserDemocratic Party$252
Priscilla FongStore ManagerDemocratic Party$250
Richard BiffinPlanning ManagerDemocratic Party$250
Cierra HarrisVisual MerchandiserDemocratic Party$250
Kaleb DudleySales LeaderDemocratic Party$151
Yoli WyntonDesignerDemocratic Party$141
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Forever 21 Employment Videos

Forever 21 Financial Performance

9.7
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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Forever 21 Competitors

Based on our research, similar companies to Forever 21 are Gapkids & Baby, Chinos Holdings, Inc., and Gap Inc. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $46,498 per year. Employees at Chinos Holdings, Inc. earn an average of $40,467 per year, and the employees at Gap Inc. earn an average salary of $38,929 per year.
Companydesc
Average Salarydesc

Gapkids & Baby

Salary Range31k - 68k$46k$46,498
Chinos Holdings, Inc.
Salary Range28k - 57k$40k$40,467
Gap Inc.
Salary Range27k - 55k$39k$38,929
Talbots
Salary Range28k - 48k$37k$37,241
Neiman Marcus Group
Salary Range25k - 51k$36k$36,248
RadioShack
Salary Range25k - 50k$36k$35,518
Nordstrom
Salary Range23k - 47k$33k$33,114
Chico's FAS
Salary Range22k - 48k$33k$33,095
The Children's Place
Salary Range25k - 42k$33k$32,929
American Eagle Outfitters
Salary Range23k - 45k$33k$32,792
$20k
$68k

Frequently Asked Questions about Forever 21

When was Forever 21 founded?

Forever 21 was founded in 1984.

How many Employees does Forever 21 have?

Forever 21 has 30,000 employees.

How much money does Forever 21 make?

Forever 21 generates $4.0B in revenue.

What industry is Forever 21 in?

Forever 21 is in the clothing industry.

What is Forever 21's mission?

Forever 21's mission statement is "We strive to have a positive impact not only within our stores and corporate family, but also upon hundreds of vendor manufacturing facilities throughout the world which make our products, as well as their employees."

What type of company is Forever 21?

Forever 21 is a private company.

Who are Forever 21's competitors?

Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas.

Who works at Forever 21?

Daniel Kulle (CEO)

Jin Chang (Founders)

Are You An Executive, HR Leader, Or Brand Manager At Forever 21?

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Forever 21 FAQs

Does Forever 21 drug test?

No, Forever 21 does not drug test prior to employment. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs.

Does Forever 21 hire felons?

Yes, Forever 21 will hire felons. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago.

How do you answer, "Why are you interested in working for Forever 21"?

To answer, "Why are you interested in working for Forever 21?" you should play up your desire to grow within the company and your admiration for its commitment to the environment. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it.

How do you write a cover letter for a job at Forever 21?

You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities.

How old do you have to be to work at Forever 21?

You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. Most corporate positions require a minimum of a bachelor's degree.

Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service.

What benefits does Forever 21 offer?

Forever 21 offers benefits to full-time employees. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including:

  • Life insurance

  • Accidental death and dismemberment insurance

  • Disability insurance

  • Gym membership

  • Paid time off

  • Paid sick time

  • Paid holidays

  • 401(k)

  • Performance bonuses

  • Flexible spending accounts

  • Health savings account

  • Employee discounts

What is the dress code at Forever 21?

The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. These include:

What is the hiring process at Forever 21?

The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. For most positions, the hiring steps typically include:

  • Online or in-store application form

  • Phone screening

  • In-person or Zoom interview

  • In some cases, a second or group interview

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Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Forever 21. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia.

Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC.