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Assistant Store Manager/Operations Manager jobs at Forever 21 - 97 jobs

  • Store Manager - Victoria's Secret PINK - North Star Mall - San Antonio, TX

    Victoria's Secret 4.1company rating

    San Antonio, TX jobs

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates Direct Reports as assigned (based on store volume): Customer Experience Manager(s), Customer Experience Leads(s), and Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $66,000.00 Maximum Salary: $82,500.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 10+ years of retail leadership experience preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $66k-82.5k yearly 26d ago
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  • Store Manager - Victoria's Secret - Pearland Town Center - Pearland, TX

    Victoria's Secret 4.1company rating

    Pearland, TX jobs

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates Direct Reports as assigned (based on store volume): Customer Experience Manager(s), Customer Experience Leads(s), and Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $66,000.00 Maximum Salary: $82,500.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 10+ years of retail leadership experience preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $66k-82.5k yearly 12d ago
  • Store Manager - Victoria's Secret - Victoria Mall - Victoria, TX

    Victoria's Secret 4.1company rating

    Victoria, TX jobs

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates Direct Reports as assigned (based on store volume): Customer Experience Manager(s), Customer Experience Leads(s), and Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $50,800.00 Maximum Salary: $63,500.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 10+ years of retail leadership experience preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $50.8k-63.5k yearly 4d ago
  • Manager - DC Operations

    American Eagle Outfitters 4.4company rating

    Dallas, TX jobs

    The Operations Manager is responsible for ensuring that all warehouse activities are carried out efficiently and profitably. This role has a general responsibility for coordinating all client activities on a daily basis. Essential Duties and Responsibilities include the following: Responsible for managing the daily activities of all functions with proper utilization of space and equipment for designated clients in accordance with the agreed upon SLA's with a high level of quality and accuracy. Understand customer expectations and effectively communicate these expectations to the team. Understand and provide direction for policies on personnel, safety, facilities and security in compliance with local, state and federal regulations. Develop a highly productive and engaged team by actively participating in recruitment, selection, training, performance management, and reward and recognition programs. Assist in implementing standard work procedures, conducting observations to identify process improvements, and ensure procedures are properly and consistently followed. Achieves goals by establishing standards and developing mechanisms that will drive change and process improvements. Addresses performance gaps and takes corrective action, as needed, to ensure each functional area delivers operational goals. Conduct operations in a manner that promotes warehouse security and employee safety in accordance with OSHA and other appropriate policies/procedures. Prepare and analyze daily, weekly productivity reports and address any issues with the team in a timely manner. Provides instruction, coaching, mentoring, and motivation as needed to maintain morale and encourage teamwork and quality performance. Perform daily stand-up shift meetings with associates and communicate daily expectations and any upcoming operational changes. Collaborates with other departments to build and secure support and resources for projects and initiatives. Other duties as assigned. Qualifications: Bachelor's degree in business, logistics, engineering, or related areas is preferred. At least 2+ years of management in a high-volume Fulfillment or Manufacturing environment (experience within distribution, supply chain and logistics functions). At least 4+ years of experience working in Operations, preferably in an E-commerce or retail setting. Technical experience in warehouse management systems, Google Sheets, and Microsoft Office suite. Prior experience managing a contingent and seasonal workforce. Proficient in Google platforms and applications; ability to measure results through developing spreadsheets, graphs, and visual aids. Strong analytical and problem-solving skills. Ability to effectively prioritize tasks based on multiple business needs. Ability to handle tight deadlines and scheduling requirements. Aptitude for team leadership-positively influences others to work towards a solution. Strong communication and interpersonal skills; ability to build relationships at multiple levels to work cross organizationally toward solutions. Ability to drive continuous improvement in productivity, cost control, service, and inventory accuracy. Strong knowledge of warehouse: policies, procedures, management systems, safety regulations, and employment-related laws. Pay/Benefits Information: Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion. The above job description is not intended to be an all-inclusive list of duties and standards of the position and additional tasks may be assigned to employees. Quiet, a wholly owned subsidiary of AEO, Inc., is committed to an inclusive and diverse workplace community. Quiet is an equal opportunity employer who does not discriminate on the basis of race, national origin, gender, gender identity, sex (including pregnancy), protected veteran status, sexual orientation, disability, age, or other legally protected status. This applies to all Quiet activities, including, but not limited to, recruitment, hiring, compensation, training, and performance evaluation.
    $69k-105k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager (PT)

    Guess?, Inc. 4.6company rating

    Grapevine, TX jobs

    Reports to: Store Manager Supervises: Assists management with all sales associates, desk associates, stock associates The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom. People Development * Ensure all associates complete training per company guidelines * Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience Customer Experience * Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team * Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom Drive Sales + Profitability * Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion Operational Effectiveness * Meet all payroll expectations * Control company assets by meeting all loss prevention measures * Execute and comply with all company policies and procedures Additional Responsibilities * Uses sound judgment when making decisions * Excellent communication skills * Acts with integrity and respect * Adapts to changes required by the business * Ability to handle multiple tasks simultaneously * Assumes and completes other duties as assigned by supervisor Job Requirements * A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better * Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals * Personal computer and detailed report analysis * High school education or equivalent preferred * Some heavy lifting in excess of 30 pounds * Scheduled shifts may require standing for a minimum of eight hours
    $38k-45k yearly est. 13d ago
  • Assistant Store Manager

    Guess?, Inc. 4.6company rating

    Grapevine, TX jobs

    The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom. Reports To: Store Manager Supervises: Assists management with all sales associates, desk associates, and stock associates Essential Functions People Development * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $38k-45k yearly est. 13d ago
  • Assistant Store Manager (PT)

    Guess?, Inc. 4.6company rating

    Mesquite, TX jobs

    Reports to: Store Manager Supervises: Assists management with all sales associates, desk associates, stock associates The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom. People Development * Ensure all associates complete training per company guidelines * Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience Customer Experience * Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team * Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom Drive Sales + Profitability * Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion Operational Effectiveness * Meet all payroll expectations * Control company assets by meeting all loss prevention measures * Execute and comply with all company policies and procedures Additional Responsibilities * Uses sound judgment when making decisions * Excellent communication skills * Acts with integrity and respect * Adapts to changes required by the business * Ability to handle multiple tasks simultaneously * Assumes and completes other duties as assigned by supervisor Job Requirements * A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better * Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals * Personal computer and detailed report analysis * High school education or equivalent preferred * Some heavy lifting in excess of 30 pounds * Scheduled shifts may require standing for a minimum of eight hours
    $38k-45k yearly est. 9d ago
  • Store Leader

    Coach 4.8company rating

    Texas jobs

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title: Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Achieve financial success through improvement of measurable statistics that positively impact the store performance. Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers. Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback. Perform annual performance evaluations with quarterly review of employee goals. Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions. Attend, on average, two annual company management meetings. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times. Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales. Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Conduct regular store meetings to ensure accurate and consistent communication with employees. Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business. Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. Oversee loss prevention policies and procedure to be 100% compliant. The accomplished individual will possess... Professional sales development and exceptional interpersonal skills Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base Ability to analyze selling reports, identify business trends and react quickly to the needs of the business Comfortable in making decisions and mediating conflict within a team-environment Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... Minimum 3 years management experience in luxury goods or a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical requirements… Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ******************
    $34k-50k yearly est. 60d+ ago
  • Assistant Store Leader

    Coach 4.8company rating

    Texas jobs

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Job Title: Assistant Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance. Responsible for assuming the Store Manager role in manager's absence. Lead by example with the achievement of personal sales goals. Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized. Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory The accomplished individual will possess... Professional sales development and exceptional interpersonal skills Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base Ability to analyze selling reports, identify business trends and react quickly to the needs of the business Comfortable in making decisions and mediating conflict within a team-environment Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... Minimum 3 years management experience in a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical Requirements... Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ******************
    $34k-50k yearly est. 60d+ ago
  • Assistant Store Manager

    Guess?, Inc. 4.6company rating

    Round Rock, TX jobs

    The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom. Reports To: Store Manager Supervises: Assists management with all sales associates, desk associates, and stock associates Essential Functions People Development * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $38k-44k yearly est. 48d ago
  • Assistant Store Manager - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Midland, TX jobs

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture * Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Controls payroll and supply budget. * Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. * Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. * Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Ensures visual presentation, organization, and facility maintenance are representative of the Brand. * Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams * Motivates and inspires store team, developing a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Manager to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Assists in recruiting, hiring and developing a high performing team. * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assesses and coaches store team on performance. * In partnership with the SM, resolves human resources issues in a timely and effective manner. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * 2+ years of retail management experience preferred * Must be 18 years of age or older * Excellent communication, verbal, and written skills * Able to learn or adapt to technology provided by the company * Proven excellent customer service skills with statistical track record in all areas of sales and leadership * Strong organizational skills and ability to multi-task in a fast-paced environment * Strong leadership qualities, training and team building skills * Knowledge of administrative aspects of store operations * Able to communicate with customers and staff * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3569 The Commons Northpark Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $36k-42k yearly est. 11d ago
  • Store Manager - Cypresswood Court

    Children's Place 4.4company rating

    Spring, TX jobs

    The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies. Responsibilities: Key Accountabilities: * Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions * Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan * Create and maintain a diverse, high-performing team through consistent selection, development, and motivation * Effectively communicate goals and monitor the progress of team members against key business metrics * Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals * Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll * Train associates and monitor compliance to all company standard operating procedures (SOPs) * Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members * Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program * Manage company standards of merchandise presentation, signage and display * Protect company assets by ensuring adherence to all Loss Prevention procedures Education and Experience: * High school diploma or equivalent; Bachelor's degree preferred * 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity Skills and Behaviors: * Excellent customer engagement, talent development, visual presentation, and operational skills * Must have a strategic mindset * Proven track record of selecting high-performing talent * Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts * Ability to inspire and motivate store team * Must be able to understand and interpret moderately complex financial reports * Broad knowledge of retail landscape * Must be able to plan and execute strategies * Must be adaptable and flexible to changing prioritize * Excellent time management, planning, and organization skills * Must be fiscally responsible * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $32k-47k yearly est. Auto-Apply 38d ago
  • Store Manager - Grand Prairie Premium Outlets

    The Children's Place 4.4company rating

    Grand Prairie, TX jobs

    Responsibilities: Key Accountabilities: • Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions • Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan • Create and maintain a diverse, high-performing team through consistent selection, development, and motivation • Effectively communicate goals and monitor the progress of team members against key business metrics • Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals • Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers • Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand • Represent the company in a professional and positive manner • Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll • Train associates and monitor compliance to all company standard operating procedures (SOPs) • Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members • Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program • Manage company standards of merchandise presentation, signage and display • Protect company assets by ensuring adherence to all Loss Prevention procedures Education and Experience: • High school diploma or equivalent; Bachelor's degree preferred • 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity Skills and Behaviors: • Excellent customer engagement, talent development, visual presentation, and operational skills • Must have a strategic mindset • Proven track record of selecting high-performing talent • Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts • Ability to inspire and motivate store team • Must be able to understand and interpret moderately complex financial reports • Broad knowledge of retail landscape • Must be able to plan and execute strategies • Must be adaptable and flexible to changing prioritize • Excellent time management, planning, and organization skills • Must be fiscally responsible • Proficient in Microsoft Office • Ability to adapt to and learn internal applications • Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $31k-46k yearly est. Auto-Apply 37d ago
  • Store Manager - Grand Prairie Premium Outlets

    Children's Place 4.4company rating

    Grand Prairie, TX jobs

    The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies. Responsibilities: Key Accountabilities: * Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions * Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan * Create and maintain a diverse, high-performing team through consistent selection, development, and motivation * Effectively communicate goals and monitor the progress of team members against key business metrics * Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals * Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll * Train associates and monitor compliance to all company standard operating procedures (SOPs) * Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members * Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program * Manage company standards of merchandise presentation, signage and display * Protect company assets by ensuring adherence to all Loss Prevention procedures Education and Experience: * High school diploma or equivalent; Bachelor's degree preferred * 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity Skills and Behaviors: * Excellent customer engagement, talent development, visual presentation, and operational skills * Must have a strategic mindset * Proven track record of selecting high-performing talent * Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts * Ability to inspire and motivate store team * Must be able to understand and interpret moderately complex financial reports * Broad knowledge of retail landscape * Must be able to plan and execute strategies * Must be adaptable and flexible to changing prioritize * Excellent time management, planning, and organization skills * Must be fiscally responsible * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $31k-46k yearly est. Auto-Apply 37d ago
  • Retail Store Manager - Denton Crossing West

    Bath & Body Works 4.5company rating

    Denton, TX jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT). + Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership. + Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues. + Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities. + Implement and sustain floorset direction to optimize the business and bring the product story to life. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback. + Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. + Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment. + 2+ years of experience in a manager role, preferably in a retail setting. + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Passion for attracting, developing, and retaining top talent. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. + 40% merchandise discount and free product that encourages you to come back to your senses! + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. + Visit bbwbenefits.com (*********************************************************** for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (h******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $37k-61k yearly est. 11d ago
  • Assistant Store Manager - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Frisco, TX jobs

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture * Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Controls payroll and supply budget. * Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. * Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. * Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Ensures visual presentation, organization, and facility maintenance are representative of the Brand. * Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams * Motivates and inspires store team, developing a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Manager to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Assists in recruiting, hiring and developing a high performing team. * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assesses and coaches store team on performance. * In partnership with the SM, resolves human resources issues in a timely and effective manner. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * 2+ years of retail management experience preferred * Must be 18 years of age or older * Excellent communication, verbal, and written skills * Able to learn or adapt to technology provided by the company * Proven excellent customer service skills with statistical track record in all areas of sales and leadership * Strong organizational skills and ability to multi-task in a fast-paced environment * Strong leadership qualities, training and team building skills * Knowledge of administrative aspects of store operations * Able to communicate with customers and staff * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3128 Stonebriar Centre Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $36k-42k yearly est. 60d+ ago
  • Store Manager - Forum At Olympia

    Children's Place 4.4company rating

    Selma, TX jobs

    The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies. Responsibilities: Key Accountabilities: * Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions * Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan * Create and maintain a diverse, high-performing team through consistent selection, development, and motivation * Effectively communicate goals and monitor the progress of team members against key business metrics * Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals * Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll * Train associates and monitor compliance to all company standard operating procedures (SOPs) * Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members * Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program * Manage company standards of merchandise presentation, signage and display * Protect company assets by ensuring adherence to all Loss Prevention procedures Education and Experience: * High school diploma or equivalent; Bachelor's degree preferred * 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity Skills and Behaviors: * Excellent customer engagement, talent development, visual presentation, and operational skills * Must have a strategic mindset * Proven track record of selecting high-performing talent * Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts * Ability to inspire and motivate store team * Must be able to understand and interpret moderately complex financial reports * Broad knowledge of retail landscape * Must be able to plan and execute strategies * Must be adaptable and flexible to changing prioritize * Excellent time management, planning, and organization skills * Must be fiscally responsible * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $32k-48k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager-Hillside Village #964

    Aeropostale 4.5company rating

    Cedar Hill, TX jobs

    Assistant Store Manager As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).
    $30k-35k yearly est. 7d ago
  • Part Time Assistant Store Manager

    Pacific Sunwear 3.9company rating

    Sugar Land, TX jobs

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate * Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience * Shares feedback from customers with the leadership team to improve the overall customer experience * Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) * Delivers an engaging, positive and authentic customer experience with all customers * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Holds self and others responsible for the accomplishment of all operational tasks * Coaches and provides feedback on Sales Associate's performance * Supports associate engagement by recognizing and rewarding outstanding performance * Provides direction to associates to ensure understanding of company directives and standards * Prioritizes and delegates tasks to meet all operational needs * Supports and executes visual directives and maintains visual standards set by the company * Drives efficiency in all operational store processes * Maintains merchandise flow, filling and presentation standards throughout the store and stockroom * Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience * Ensures all store associates follow all policies, procedures and all Safety Program practices * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends * Inspires and motivates others by consistently exhibiting core value behaviors * Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: * Passion for product, brands, fashion and trends * High School Diploma or equivalent preferred * Must be at least 18 years of age * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: * Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates. * Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability. * Serve as a Pacsun advocate in the industry and marketplace. * Recruit, identify, develop, and retain talent that delivers performance excellence. * As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Pac Perks: * Generous associate discount of 30-50% off merchandise online and in-stores * Immediate 100% vested 401K contributions and employer match * Calm Premium access * Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. * Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $29k-34k yearly est. 40d ago
  • Part Time Assistant Store Manager

    Pacific Sunwear 3.9company rating

    Grand Prairie, TX jobs

    Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. A day in the life, what you'll be doing: * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate * Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience * Shares feedback from customers with the leadership team to improve the overall customer experience * Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) * Delivers an engaging, positive and authentic customer experience with all customers * Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience * Holds self and others responsible for the accomplishment of all operational tasks * Coaches and provides feedback on Sales Associate's performance * Supports associate engagement by recognizing and rewarding outstanding performance * Provides direction to associates to ensure understanding of company directives and standards * Prioritizes and delegates tasks to meet all operational needs * Supports and executes visual directives and maintains visual standards set by the company * Drives efficiency in all operational store processes * Maintains merchandise flow, filling and presentation standards throughout the store and stockroom * Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience * Ensures all store associates follow all policies, procedures and all Safety Program practices * Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends * Inspires and motivates others by consistently exhibiting core value behaviors * Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends What it takes to Join: * Passion for product, brands, fashion and trends * High School Diploma or equivalent preferred * Must be at least 18 years of age * Effective written, verbal and presentation skills * Strong communications skills * Excellent time management skills * Proficient in math and possesses strong computer skills Developing the Community/ Leadership Qualities: * Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates. * Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability. * Serve as a Pacsun advocate in the industry and marketplace. * Recruit, identify, develop, and retain talent that delivers performance excellence. * As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Pac Perks: * Generous associate discount of 30-50% off merchandise online and in-stores * Immediate 100% vested 401K contributions and employer match * Calm Premium access * Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. * The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. * The associate must frequently sit/stand for long periods of time and climb ladders as needed. * While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. * Ability to maneuver around sales floor, stockroom and office areas. * Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. * Ability to work in open environment with fluctuating temperatures and standard lighting. * Hotel, Airplane, and Car Travel may be required SM and above roles only. Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $28k-34k yearly est. 55d ago

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