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Store Manager jobs at Forever 21 - 66 jobs

  • Co-Manager II

    Guess?, Inc. 4.6company rating

    Charlotte, NC jobs

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-208k yearly est. 22d ago
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  • Assistant Store Manager I

    Coach 4.8company rating

    North Carolina jobs

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Assistant Store Manager Job Description The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship. Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach's standards and competencies are top of mind. They serve as a true utilitarian player; possessing the ability to adapt to all roles within the store's environment. Sample of tasks required of role: SALES Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store's performance at all times and achieves sales Productivity Management: holds the management team accountable for personal productivity and management contribution Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics Brings best self to work through Coach's Guide to Style; ensures all associates follow expectations Acts as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives) Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed Develop team to build long-term relationships with customers to drive business Takes initiative; has a high level of ownership and accountability for results of self and others Works directly with the Store/District Manager to protect and drive the needs of the business Ensures all daily tasks are completed without negatively impacting service of Coach standards Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate Builds trusting relationships with peers and team; acts as advocate for the Brand Welcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performance Delegates and empowers others Creates enthusiasm and positivity for a shared vision and mission Recognizes and values individual performance OPERATIONS: Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager Resolves performance problems using appropriate communication, coaching and counseling techniques Adheres to all retail policies and procedures including POS and Operations Leverages / understands Coach's tools and technology to support Service and Operations of store Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising) Interacts and communicates with Lead Supervisor and Store Manager Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met Adheres to all retail policies and procedures including POS and Operations Leverages and understands Coach's tools and technology to support Service and Operations of store Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.) Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $22.00 TO $30.50 General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
    $22-30.5 hourly 60d+ ago
  • Store Leader Mebane

    Coach 4.8company rating

    North Carolina jobs

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Job Title: Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to… Client & Service Expert: Development of business driving initiatives that build a repeat business or that attracts a new customer. Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: Achieve financial success through improvement of measurable statistics that positively impact the store performance. Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers. Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback. Perform annual performance evaluations with quarterly review of employee goals. Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions. Attend, on average, two annual company management meetings. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times. Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales. Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales. Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Conduct regular store meetings to ensure accurate and consistent communication with employees. Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business. Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. Oversee loss prevention policies and procedure to be 100% compliant. The accomplished individual will possess... Professional sales development and exceptional interpersonal skills Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base Ability to analyze selling reports, identify business trends and react quickly to the needs of the business Comfortable in making decisions and mediating conflict within a team-environment Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... Minimum 3 years management experience in luxury goods or a comparable retail environment College degree preferred Prior luxury goods experience preferred Physical requirements… Available to work store schedule, as needed, including evenings and weekends Standing for extended periods of time Able to safely lift boxes up to 40 pounds Comfortable climbing ladders Our Competencies for All Employees Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at ******************
    $36k-56k yearly est. 60d+ ago
  • Store Manager - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Greensboro, NC jobs

    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement. This role directs activities to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation. FUNCTIONAL RESPONSIBILITIES: * Understands, models, and ensures Associate commitment to Brand culture, policies and procedures and holds Associates responsible for their actions. * Recruits, attracts, selects, hires, retains, and develops talent. Proactively fills positions with qualified talent; creates and maintains a viable succession plan by developing internal bench strength through observation, thoughtful questions, and development. * Partners with Design and Merchandising leaders through the Product Life Cycle (PLC) process and development of the season related to looks. * Leads merchandising activities resulting in healthy product turnover and gross margin. * Continuously ensures compliance with company policies and procedures and applicable laws. * Guarantees selling behaviors are consistent and aligned to Brand expectation through consistent observation and coaching. * Supports in-store company sponsored events, philanthropy, or other initiatives. * Analyzes reporting, identifies opportunities, and proactively creates strategies to meet business needs and elevate the customer experience. * Leads execution of visual merchandising updates and product placement within Brand guidelines and maintains visual expectations as defined by Brand's visual merchandising standards. * Clearly articulates brand positioning and educates associates on lifestyle, concepts, and product knowledge. * Manages controllable expenses through effective scheduling and financial discipline. * Understands current market trends and can articulate them using Brand interpretations in every customer interaction. Represents Brand by adhering to Brand's dress code guidelines. * Leads, directs, and drives execution of tasks with a high level of productivity. * Confirms schedules are written to support business peaks, associate availability, and operational tasks. * Ensures compliance within operational guidelines, health and safety protocols, Asset Protection policies and practices, other company policies and procedures, and applicable laws always. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. COMPETENCIES: * Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. * Decision Quality: Making good and timely decisions that keep the organization moving forward. * Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. * Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. QUALIFICATIONS: * High School Required; Some college or bachelor's degree preferred * 18 years old or older * 5+ years of Supervisory/Management experience in the retail industry preferred with 2 of those years in a Store Manager position * Proven ability to recruit, select, develop, and retain full store team and hold individuals accountable for performance * Proven ability to foster team commitment and create a positive, inclusive working environment * Demonstrated ability to function as a role model, ensuring that the customer remains the top priority. * Demonstrated ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities * Knowledge of visual standards and techniques, and ability to implement * Demonstrated strong verbal and written communication skills * Ability to forecast and analyze business trends act on findings and manage payroll expense to maximize store performance; proven ability to deliver sales results * Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes * Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts * Requires physical activity which may require lifting (up) to 50 pounds Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $36k-54k yearly est. 20d ago
  • Store Manager

    Aeropostale, Inc. 4.5company rating

    Fayetteville, NC jobs

    Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day. The Store Manager reports to the District Sales Manager. Who You Are: Inspirational leader who guides their team to achieve great results. Proactively connect with candidates to build talent pipeline. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Adapts to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Store Manager you will: Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Attract, develop, and retain top talent individuals. Motivate and engage your teams by identifying their strengths. Provide and receive feedback in order to improve performance and develop team members. Communicate clear expectations and hold the store team and yourself accountable to achieving results. Ensure store standards for merchandising and operations are met consistently. Oversee all controllable expenses such as payroll and training to increase profitability. Establish trust with the team in the face of opposing beliefs, values or perspectives. Remain composed in the face of challenges and unforeseen circumstances Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations. Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Store Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed) and attend district meetings.
    $43k-71k yearly est. 10d ago
  • Retail Store Manager - Poplin Place Shopping Center

    Bath and Body Works 4.5company rating

    Monroe, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT). * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership. * Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues. * Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment. * 2+ years of experience in a manager role, preferably in a retail setting. * Thrives in a customer-first based retail environment. * Ability to foster a customer-focused selling culture. * Passion for attracting, developing, and retaining top talent. * Effective communication skills, being open to feedback, and the ability to adapt quickly. * Ability to provide in the moment coaching to associates. * Ability to de-escalate store and customer situations effectively. * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education * High school diploma, GED certificate, or Relevant Work Experience Core Competencies * Lead with Curiosity & Humility * Build High Performing Teams for Today & Tomorrow * Influence & Inspire with Vision & Purpose * Observe, Engage & Connect * Strive to Achieve Operational Excellence * Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises. * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. * 40% merchandise discount and free product that encourages you to come back to your senses! * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. * Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $34k-58k yearly est. 1d ago
  • Retail Store Manager - Poplin Place Shopping Center

    Bath & Body Works 4.5company rating

    Monroe, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT). + Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership. + Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues. + Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities. + Implement and sustain floorset direction to optimize the business and bring the product story to life. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback. + Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. + Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment. + 2+ years of experience in a manager role, preferably in a retail setting. + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Passion for attracting, developing, and retaining top talent. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. + 40% merchandise discount and free product that encourages you to come back to your senses! + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. + Visit bbwbenefits.com (*********************************************************** for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance ( ******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $34k-58k yearly est. 1d ago
  • Store Manager - Valley Hills Mall

    Children's Place 4.4company rating

    Hickory, NC jobs

    The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies. Responsibilities: Key Accountabilities: * Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions * Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan * Create and maintain a diverse, high-performing team through consistent selection, development, and motivation * Effectively communicate goals and monitor the progress of team members against key business metrics * Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals * Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll * Train associates and monitor compliance to all company standard operating procedures (SOPs) * Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members * Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program * Manage company standards of merchandise presentation, signage and display * Protect company assets by ensuring adherence to all Loss Prevention procedures Education and Experience: * High school diploma or equivalent; Bachelor's degree preferred * 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity Skills and Behaviors: * Excellent customer engagement, talent development, visual presentation, and operational skills * Must have a strategic mindset * Proven track record of selecting high-performing talent * Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts * Ability to inspire and motivate store team * Must be able to understand and interpret moderately complex financial reports * Broad knowledge of retail landscape * Must be able to plan and execute strategies * Must be adaptable and flexible to changing prioritize * Excellent time management, planning, and organization skills * Must be fiscally responsible * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $29k-44k yearly est. Auto-Apply 34d ago
  • Retail Assistant Store Manager-BIGGS PARK MALL

    Bath and Body Works 4.5company rating

    Lumberton, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent. * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback and recommendations to managers. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. #CD# * Prior experience in a manager role, preferably in a retail setting. #CD# * Thrives in a customer-first based retail environment. #CD# * Ability to foster a customer-focused selling culture. #CD# * Effective communication skills, being open to feedback, and the ability to adapt quickly. #CD# * Ability to provide in the moment coaching to associates. #CD# * Ability to de-escalate store and customer situations effectively. #CD# * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. #CD# Education * High school diploma, GED certificate, or Relevant Work Experience #CD# Core Competencies * Lead with Curiosity &#CD# Humility * Build High Performing Teams for Today &#CD# Tomorrow * Influence &#CD# Inspire with Vision &#CD# Purpose * Observe, Engage &#CD# Connect * Strive to Achieve Operational Excellence * Deliver Business Results #CD# Benefits #CD# Bath &#CD# Body Works associates are the heart of our business. That&rsquo#CD#s why we're proud to offer benefits that empower you to Dream Bigger &#CD# Live Brighter. Benefits for eligible associates include: #CD# * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it &hellip#CD# daily, weekly or whenever a need arises. #CD# * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. #CD# * 40% merchandise discount and free product that encourages you to come back to your senses! #CD# * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. #CD# * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. #CD# * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. #CD# * Visit bbwbenefits.com for more details. #CD# The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. #CD# We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo#CD#s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $37k-46k yearly est. 60d+ ago
  • Retail Assistant Store Manager-Wilson Marketplace

    Bath and Body Works 4.5company rating

    Wilson, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent. * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback and recommendations to managers. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. #CD# * Prior experience in a manager role, preferably in a retail setting. #CD# * Thrives in a customer-first based retail environment. #CD# * Ability to foster a customer-focused selling culture. #CD# * Effective communication skills, being open to feedback, and the ability to adapt quickly. #CD# * Ability to provide in the moment coaching to associates. #CD# * Ability to de-escalate store and customer situations effectively. #CD# * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. #CD# Education * High school diploma, GED certificate, or Relevant Work Experience #CD# Core Competencies * Lead with Curiosity &#CD# Humility * Build High Performing Teams for Today &#CD# Tomorrow * Influence &#CD# Inspire with Vision &#CD# Purpose * Observe, Engage &#CD# Connect * Strive to Achieve Operational Excellence * Deliver Business Results #CD# Benefits #CD# Bath &#CD# Body Works associates are the heart of our business. That&rsquo#CD#s why we're proud to offer benefits that empower you to Dream Bigger &#CD# Live Brighter. Benefits for eligible associates include: #CD# * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it &hellip#CD# daily, weekly or whenever a need arises. #CD# * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. #CD# * 40% merchandise discount and free product that encourages you to come back to your senses! #CD# * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. #CD# * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. #CD# * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. #CD# * Visit bbwbenefits.com for more details. #CD# The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. #CD# We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo#CD#s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $36k-46k yearly est. 1d ago
  • Assistant Store Manager - Soma

    Chico's FAS, Inc. 4.1company rating

    Charlotte, NC jobs

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence. We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture * Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Controls payroll and supply budget. * Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. * Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. * Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Ensures visual presentation, organization, and facility maintenance are representative of the Brand. * Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams * Motivates and inspires store team, developing a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Manager to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Assists in recruiting, hiring and developing a high performing team. * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assesses and coaches store team on performance. * In partnership with the SM, resolves human resources issues in a timely and effective manner. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * 2+ years of retail management experience preferred * Must be 18 years of age or older * Excellent communication, verbal, and written skills * Able to learn or adapt to technology provided by the company * Proven excellent customer service skills with statistical track record in all areas of sales and leadership * Strong organizational skills and ability to multi-task in a fast-paced environment * Strong leadership qualities, training and team building skills * Knowledge of administrative aspects of store operations * Able to communicate with customers and staff * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5337 Stonecrest at Piper Glen Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $42k-49k yearly est. 3d ago
  • Assistant Store Manager - Soma

    Chico's FAS, Inc. 4.1company rating

    Asheville, NC jobs

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture * Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Controls payroll and supply budget. * Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. * Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. * Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. * Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Ensures visual presentation, organization, and facility maintenance are representative of the Brand. * Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams * Motivates and inspires store team, developing a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with store teams and Store Manager to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Assists in recruiting, hiring and developing a high performing team. * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assesses and coaches store team on performance. * In partnership with the SM, resolves human resources issues in a timely and effective manner. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * 2+ years of retail management experience preferred * Must be 18 years of age or older * Excellent communication, verbal, and written skills * Able to learn or adapt to technology provided by the company * Proven excellent customer service skills with statistical track record in all areas of sales and leadership * Strong organizational skills and ability to multi-task in a fast-paced environment * Strong leadership qualities, training and team building skills * Knowledge of administrative aspects of store operations * Able to communicate with customers and staff * Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5480 Biltmore Village Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $42k-49k yearly est. 1d ago
  • Assistant Store Manager - White House Black Market

    Chico's FAS, Inc. 4.1company rating

    Huntersville, NC jobs

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture * Analyzes sales reports and KPIs to determine the needs of the business; executes in store business and sales strategies. * Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. * Controls payroll and supply budget. * Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. * Oversees all financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; trains and coaches associates to ensure all register transactions are completed accurately and in accordance with policy. * Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. * Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. * Ensures visual presentation, organization, and facility maintenance are representative of the Brand. * Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals. * Trains and develops store management team on business acumen to drive overall performance. * Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. * Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams * Motivates and inspires store team, developing a shared vision while modeling core values. * Promotes an inclusive, collaborative approach to problem solving. * Communicates with and coaches store teams and acts as liaison to field leadership and cross functional business partnerships to effectively lead positive change. * Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. * Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. Customer Experience * Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. * Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. * Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent * Attracts, recruits, hires and retains a high performing team. * Focuses on developing talent by conducting ongoing talent development discussions. * Recommends changes of status of associates, including promotions, demotions, and terminations. * Interprets Key Performance Indicator reports and delivers coaching as needed. * Supports, implements, and provides follow-up for all training programs, seminars, etc. * Assesses and coaches Store Team on performance and provides performance evaluations. * In partnership with the DSM, resolves all human resources issues in a timely and effective manner. * Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. * Ensures that Store Management team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High School diploma or equivalent * 3+ years of retail management experience required * Must be 18 years of age or older * Excellent communication, verbal, and written skills * Proven excellent customer service skills with statistical track record in all areas of sales and leadership * Able to learn or adapt to technology provided by the company * Strong organizational skills and ability to multi-task in a fast-paced environment * Established history in recruiting and retaining a quality sales and support staff * General knowledge of apparel products (i.e., fit and fabric) * Excellent leadership qualities, training and team building skills * Knowledge of administrative aspects of store operations * Able to communicate with customers and staff * Solid evidence of community outreach and involvement. Understands the value in supporting the community * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3095 Birkdale Village Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $42k-49k yearly est. 3d ago
  • Retail Assistant Store Manager-VALLEY HILLS MALL

    Bath and Body Works 4.5company rating

    Hickory, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent. * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback and recommendations to managers. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. #CD# * Prior experience in a manager role, preferably in a retail setting. #CD# * Thrives in a customer-first based retail environment. #CD# * Ability to foster a customer-focused selling culture. #CD# * Effective communication skills, being open to feedback, and the ability to adapt quickly. #CD# * Ability to provide in the moment coaching to associates. #CD# * Ability to de-escalate store and customer situations effectively. #CD# * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. #CD# Education * High school diploma, GED certificate, or Relevant Work Experience #CD# Core Competencies * Lead with Curiosity &#CD# Humility * Build High Performing Teams for Today &#CD# Tomorrow * Influence &#CD# Inspire with Vision &#CD# Purpose * Observe, Engage &#CD# Connect * Strive to Achieve Operational Excellence * Deliver Business Results #CD# Benefits #CD# Bath &#CD# Body Works associates are the heart of our business. That&rsquo#CD#s why we're proud to offer benefits that empower you to Dream Bigger &#CD# Live Brighter. Benefits for eligible associates include: #CD# * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it &hellip#CD# daily, weekly or whenever a need arises. #CD# * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. #CD# * 40% merchandise discount and free product that encourages you to come back to your senses! #CD# * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. #CD# * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. #CD# * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. #CD# * Visit bbwbenefits.com for more details. #CD# The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. #CD# We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo#CD#s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $37k-46k yearly est. 9d ago
  • Retail Assistant Store Manager-VALLEY HILLS MALL

    Bath & Body Works 4.5company rating

    Hickory, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent. + Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. + Implement and sustain floorset direction to optimize the business and bring the product story to life. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback and recommendations to managers. + Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. #CD# + Prior experience in a manager role, preferably in a retail setting. #CD# + Thrives in a customer-first based retail environment. #CD# + Ability to foster a customer-focused selling culture. #CD# + Effective communication skills, being open to feedback, and the ability to adapt quickly. #CD# + Ability to provide in the moment coaching to associates. #CD# + Ability to de-escalate store and customer situations effectively. #CD# + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. #CD# Education + High school diploma, GED certificate, or Relevant Work Experience #CD# Core Competencies + Lead with Curiosity &#CD# Humility + Build High Performing Teams for Today &#CD# Tomorrow + Influence &#CD# Inspire with Vision &#CD# Purpose + Observe, Engage &#CD# Connect + Strive to Achieve Operational Excellence + Deliver Business Results #CD# Benefits #CD# Bath &#CD# Body Works associates are the heart of our business. That&rsquo#CD#s why we're proud to offer benefits that empower you to Dream Bigger &#CD# Live Brighter. Benefits for eligible associates include: #CD# + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it &hellip#CD# daily, weekly or whenever a need arises. #CD# + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. #CD# + 40% merchandise discount and free product that encourages you to come back to your senses! #CD# + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. #CD# + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. #CD# + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. #CD# + Visit bbwbenefits.com (*********************************************************** for more details. #CD# The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . #CD# We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo#CD#s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $37k-46k yearly est. 9d ago
  • Retail Assistant Store Manager-CRABTREE VALLEY MALL I

    Bath and Body Works 4.5company rating

    Raleigh, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent. * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback and recommendations to managers. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. #CD# * Prior experience in a manager role, preferably in a retail setting. #CD# * Thrives in a customer-first based retail environment. #CD# * Ability to foster a customer-focused selling culture. #CD# * Effective communication skills, being open to feedback, and the ability to adapt quickly. #CD# * Ability to provide in the moment coaching to associates. #CD# * Ability to de-escalate store and customer situations effectively. #CD# * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. #CD# Education * High school diploma, GED certificate, or Relevant Work Experience #CD# Core Competencies * Lead with Curiosity &#CD# Humility * Build High Performing Teams for Today &#CD# Tomorrow * Influence &#CD# Inspire with Vision &#CD# Purpose * Observe, Engage &#CD# Connect * Strive to Achieve Operational Excellence * Deliver Business Results #CD# Benefits #CD# Bath &#CD# Body Works associates are the heart of our business. That&rsquo#CD#s why we're proud to offer benefits that empower you to Dream Bigger &#CD# Live Brighter. Benefits for eligible associates include: #CD# * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it &hellip#CD# daily, weekly or whenever a need arises. #CD# * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. #CD# * 40% merchandise discount and free product that encourages you to come back to your senses! #CD# * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. #CD# * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. #CD# * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. #CD# * Visit bbwbenefits.com for more details. #CD# The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. #CD# We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo#CD#s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $36k-46k yearly est. 36d ago
  • Retail Assistant Store Manager-RIVERGATE

    Bath and Body Works 4.5company rating

    Charlotte, NC jobs

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent. * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback and recommendations to managers. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. #CD# * Prior experience in a manager role, preferably in a retail setting. #CD# * Thrives in a customer-first based retail environment. #CD# * Ability to foster a customer-focused selling culture. #CD# * Effective communication skills, being open to feedback, and the ability to adapt quickly. #CD# * Ability to provide in the moment coaching to associates. #CD# * Ability to de-escalate store and customer situations effectively. #CD# * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. #CD# Education * High school diploma, GED certificate, or Relevant Work Experience #CD# Core Competencies * Lead with Curiosity &#CD# Humility * Build High Performing Teams for Today &#CD# Tomorrow * Influence &#CD# Inspire with Vision &#CD# Purpose * Observe, Engage &#CD# Connect * Strive to Achieve Operational Excellence * Deliver Business Results #CD# Benefits #CD# Bath &#CD# Body Works associates are the heart of our business. That&rsquo#CD#s why we're proud to offer benefits that empower you to Dream Bigger &#CD# Live Brighter. Benefits for eligible associates include: #CD# * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it &hellip#CD# daily, weekly or whenever a need arises. #CD# * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. #CD# * 40% merchandise discount and free product that encourages you to come back to your senses! #CD# * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. #CD# * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. #CD# * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. #CD# * Visit bbwbenefits.com for more details. #CD# The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. #CD# We are an equal opportunity employer. We do not make employment decisions based on an individual&rsquo#CD#s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $37k-46k yearly est. 60d+ ago
  • Store Lead - Carolina Premium Outlets - Full time

    Children's Place 4.4company rating

    Smithfield, NC jobs

    The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: * Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: * High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag Skills and Behaviors: * Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $27k-33k yearly est. Auto-Apply 9d ago
  • Store Lead - TANGER OUTLETS MEBANE - Full Time

    Children's Place 4.4company rating

    Mebane, NC jobs

    The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: * Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: * High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag Skills and Behaviors: * Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $27k-33k yearly est. Auto-Apply 12d ago
  • Store Lead - Valley Hills Mall - Part Time

    Children's Place 4.4company rating

    Hickory, NC jobs

    The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: * Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations * Partners with Store Manager to address an performance concerns with associates * Support and participate in all company training and development initiatives * Foster a positive work environment and provides direct, objective feedback in a timely manner * Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process * Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers * Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand * Represent the company in a professional and positive manner * Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives * Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll * Process payroll weekly * Modify schedule based on business climate * Help maintain a clean, organized, and efficient stockroom, adhering to set policies * Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: * High school diploma or equivalent * 1-3 years previous retail experience * Must be at least 18 years of ag Skills and Behaviors: * Excellent customer engagement * Must be detail oriented * Ability to prioritize tasks * Ability to work in team environment * Ability to give and receive performance-based feedback * Must embrace self-development * Must be an effective communicator * Must be adaptable and flexible to changing priorities * Excellent time management, planning, and organization skills * Proficient in Microsoft Office * Ability to adapt to and learn internal applications * Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company * Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
    $26k-33k yearly est. Auto-Apply 21d ago

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