What does a formal waiter/waitress do?

A server is a restaurant employee assigned to the main dining area of the restaurant to primarily attend to the customer's needs. Servers assist guests to their tables, wait for the guests to be ready with their orders, and take the guests' orders. They should be knowledgeable about the restaurant's offerings since they should be able to answer any questions asked by the guests regarding the menu. They communicate the guests' orders to the kitchen crew and serve the orders once they are ready. Once the guests are finished eating, servers provide their bills upon their request and clean up the table when they leave. Servers should have excellent customer service skills and hospitality management skills.

There are some key differences in the responsibilities of each position. For example, formal waiter/waitress responsibilities require skills like "customer service guidelines," "customer payments," "quality standards," and "event space." Meanwhile a typical server has skills in areas such as "customer service," "guest satisfaction," "cleanliness," and "cash handling." This difference in skills reveals the differences in what each career does.

As the name entails, server managers are responsible for managing and overseeing the serving areas in restaurants. This role is associated with several tasks, including checking the appearance of servers, checking a server's knowledge of the restaurant's daily specials and menu items, and greeting the customers. Additional tasks may include assisting new serving crews and evaluating their self-reliance and capabilities, managing the schedule of servers, and organizing staff training. The skills needed for this position may include excellent customer service skills, leadership skills, and communication skills.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that formal waiter/waitress responsibilities requires skills like "wine," "customer service guidelines," "customer payments," and "quality standards." But a server manager might use other skills in their typical duties, such as, "customer service," "payroll," "pos," and "food orders."

A server and certified trainer is a wait staff position who takes orders and serves food and beverages to customers dining in the restaurant. Often known as the lead server, a server and certified trainer provides training to new server trainees to serve customers and handle payments. A server and a certified server should maintain a professional attitude in order to ensure guest satisfaction. He/She or she should also be highly knowledgeable about anything related to the computer system.

The required skills of the two careers differ considerably. For example, formal waiter/waitresses are more likely to have skills like "wine," "customer service guidelines," "customer payments," and "quality standards." But a shift leader and server is more likely to have skills like "customer service," "pos," "new servers," and "guest satisfaction."

Even though a few skill sets overlap between formal waiter/waitresses and server and certified trainers, there are some differences that are important to note. For one, a formal waiter/waitress might have more use for skills like "wine," "customer service guidelines," "customer payments," and "quality standards." Meanwhile, some responsibilities of server and certified trainers require skills like "customer service," "new servers," "pos," and "guest satisfaction. "