Customer Service Specialist Property and Casualty - US Based Remote
Anywhere Real Estate
Work from home job in Cincinnati, OH
The Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency's retention and growth goals. This role involves handling customer inquiries, processing payments, conducting proactive outreach, and assisting with remarketing efforts. The ideal candidate will be detail-oriented, customer-focused, and comfortable managing both inbound and outbound communications.
Key Responsibilities:
+ Respond to customer policy inquiries via phone, email, and other communication channels.
+ Collect and process payments accurately and in compliance with agency standards.
+ Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities.
+ Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates.
+ Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines.
+ Assist with remarketing efforts to retain customers and improve satisfaction.
+ Complete administrative duties, including data entry, document management, and updating customer records in agency systems.
+ Collaborate with team members to meet service level agreements and retention goals.
Qualifications:
+ High school diploma or equivalent
+ Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe.
+ Prior experience in customer service, preferably in an insurance or financial services environment.
+ Strong communication skills (verbal and written) and ability to handle high-volume calls.
+ Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite.
+ Ability to multitask, prioritize, and work in a fast-paced environment.
Key Competencies:
+ Customer-focused mindset with strong problem-solving skills.
+ Sales aptitude and ability to identify cross-selling opportunities.
+ Attention to detail and accuracy in handling transactions.
+ Team-oriented with a proactive approach to achieving goals.
Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
$26k-34k yearly est. 2d ago
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Remote Benefits Sales Representative (69k+ per year)
HMG Careers 4.5
Work from home job in Oakbrook, KY
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$69k yearly 2d ago
Flexible Remote Work - Get Paid to Share Your Opinions on Top Brands
OCPA 3.7
Work from home job in Fort Mitchell, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 14d ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Fairfield, OH
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$32k-48k yearly est. 1d ago
Usage Tester - Work From Home - $45 per hour
GL1
Work from home job in Florence, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Work from home as a TurboTax Product Expert ($18.50 per hour plus Bonus)
Turbotax
Work from home job in Fairfield, OH
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$45k-81k yearly est. 14d ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Covington, KY
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$20k-46k yearly est. 1d ago
Remote Online Product Support - No Experience
Glocpa
Work from home job in Burlington, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 14d ago
Work From Home - Product Specialist - $45 per hour
GL1
Work from home job in Independence, KY
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Remote Data Entry - Product Support - $45 per hour
GL Inc. 4.1
Work from home job in Hamilton, OH
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 14d ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Newport, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$52k-82k yearly est. 60d+ ago
Intuit Product Expert, Remote
Education Works 3.8
Work from home job in Cincinnati, OH
The Opportunity: Work, Learn, and Earn This Tax Season! Want a flexible, resume-boosting job that helps you build skills while earning a strong, steady paycheck (and even tuition assistance)? TurboTax helps millions of people file their taxes each year, and a big reason for their success is their team of Product Experts who make tax season less stressful for everyone.
Education at Work (E@W) is hiring Intuit Product Experts for the upcoming tax season. You'll represent Intuit (the makers of TurboTax) as an employee of E@W, helping customers by answering questions, troubleshooting, and making their experience as smooth as possible, all while gaining real-world customer service and tech support skills.We'll provide all the training you need-just bring your communication skills, willingness to learn, and a positive attitude!What You'll Do (Key Responsibilities):
Help customers use TurboTax by delivering friendly and professional service over the phone.
Answer inbound calls at the customer service center.
Follow company policies and best practices to solve problems, troubleshoot issues, and provide customer-friendly tax advice.
What You Bring to the Job (Functional Skills):
Strong communication skills: you're able to write and speak clearly, while showing empathy on every call.
Ability to understand each customer's situation and recommend solutions that fit their needs.
You stay calm and professional, even when helping customers who are stressed or frustrated.
Keep up-to-date on product updates and tax season changes so you can confidently assist customers.
Research and analyze situations to find the best solutions for customers' needs.
Be dependable with your schedule (overtime available when needed!).
Stay focused in a fast-paced, ever-changing environment.
Be a quick thinker who asks good questions to find answers fast.
Qualifications (What You Need):
High School diploma
Currently enrolled in a degree-granting college or university program
Must be 18 years or older.
Why Students Love This Role (Perks & Benefits):
Competitive hourly pay
Opportunities to earn up to tuition assistance.
Paid training (get paid to learn!).
Access to mentors and coaches to help you succeed.
Hands-on, real-world experience to boost your résumé.
Work Expectations:
Minimum of 18-20 hours per week (with the chance to work more during school breaks, up to 29 hours per week).
Must be available to work during core hours:
Peak Tax Season (January through April): Shifts available 7 days a week, 5:00 am - 9:00 pm PST, some weekend hours required.
Please Note:
This is a seasonal role running from January through April.
International students on university sponsorships are welcome to apply. (We are unable to hire students who require other visa sponsorships, including F-1, CPT, or OPT.)
Please Note
This position is seasonal, running from January to April. Students who meet performance standards will be invited back for the next tax season.
E@W is NOT considered an On-Campus Employer and cannot accept CPT/OPT sponsorships.
About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility.
Disclaimer:This role is classified as Fully Remote. Please note that "Fully Remote" positions at E@W are available to applicants residing outside of a 50-mile radius of a company hub. Our main hubs are Tempe, AZ, El Paso, TX and Salt Lake City, UT. New sites may be added in the near future. If you are within this commuting distance, please look for our "Hybrid" or "On-site" roles, as you will not be considered for this position.
Equal Employment Opportunity (EEO) & ADA Statements Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States.
Essential Duties and Responsibilities:
- Support project management initiatives .
- Schedule, plan, and coordinate project management activities.
- Maintain project tracking tools and project documentation.
- Communicate with project stakeholders.
Job Specific Duties:
- Build and maintain knowledge base in SharePoint or other Content Management Systems.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent.
- Design and implement workflows to manage documentation process.
- Create training material in support of the Knowledge management process.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
- Continuously improve knowledge-sharing processes based on feedback and agency needs.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- 3+ years of Knowledge/Content Management or Information Governance experience
- 1 - 3+ years of immigration law experience.
- 3+ years of analytics, plain language and business writing skills.
Preferred:
- Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management.
- Experience developing content tailored to the needs of contact center agents and customers.
- Experience working in a government or federal contracting environment.
- Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
66,800.00
Maximum Salary
$
106,800.00
$110k-225k yearly est. Easy Apply 3d ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Fort Thomas, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Highly Competitive Employee Benefits Package and Generous Paid Time Off 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! DEADLINE TO APPLY: Open Until Filled WORK LOCATION: Job & Family Services 222 E. Central Parkway Cincinnati, OH 45202 WORK HOURS: (Potential for Hybrid Remote Work Schedule) STARTING SALARY: $23.69 NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. Applicants for Children's Services positions cannot provide foster care for children in the custody of Hamilton County. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):
Bachelor's degree in human services-related field or
Bachelor's degree in any field and has two (2) years' work experience in a human service-related occupation.
* A bachelor's or master's in a human services-related field would be required within 5 years. Must possess a valid driver's license issued in the state of residency.
Must have the use of an insured automobile.
A criminal records check conducted by the Bureau of Criminal Identification and Investigation and the FBI is required.
JOB DUTIES (SUMMARY):
Provides child specific relative/non relative search efforts for a caseload of children in interim/temporary custody as part of out of short and long term home care placement options and concurrent planning; works with children, parents and other family members to identify relatives and other family and child connections; reviews entire case records and collaborates with other divisions within JFS to identify relatives and other family connections; works directly with the caseworker, child, biologic family (paternal and maternal), team members, known fictive kin, siblings, adopted siblings in the identification and assessment of appropriate kin.123
Conducts relative home studies in accordance with OAC rule and HCJFS policy; makes recommendations for approval based on assessment; completes timely assessment appropriate to urgency of need.
Conducts needs assessment with family; develops plan of support in collaboration with kinship provider, caseworker and team and arranges or ensures necessary support and services are delivered in accordance with the caregiver and family needs; serves as an advocate and point of contact for the kin caregiver.
Serves as kinship resource for casework staff; provides formal training and information regarding needs and available resources for kinship families; establishes relationships with community public and private stakeholders which includes community advocacy and outreach in support of kinship families.
Completes reports as required; attends court and other meetings as necessary.
Attends conferences and training.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)
Knowledge of: public relations; human relations; office practices and procedures; agency policies and procedures; government structure and process*; counseling; interviewing; social sciences (psychology, sociology, social work or related field; case management; child welfare practices and procedures.
Ability to: define problems, collect data, establish facts and draw valid conclusions; understand manuals and verbal instructions technical in nature; gather, collate and classify information about data, people or things; prepare meaningful concise, and accurate reports; handle sensitive inquiries from and contacts with officials and general public; work cooperatively with other staff and supervision
ESSENTIAL JOB FACTORS:
Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver's license issued by the state of residency and required auto liability insurance.
BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
State Automated Child Welfare Information System (SACWIS)
State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
Ohio Bureau of Criminal Identification Investigation (BCI)
FBI
National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee
$23.7 hourly 60d+ ago
Junior Data Analyst
Job On Remote Online USA
Work from home job in Cincinnati, OH
In office ~2 days per week. Work from home or stores remaining time.
Travel outside of Cincinnati if division visits are required.
Top 3 skills:
Excel
Power BI
Analytical Skills
Job Description:
This role is supporting a new project. We are key stakeholders in a large company project and will need analyst support.
We are replacing a legacy system with a totally new format. We will need help setting priorities through data as well as validating improvements (gap analysis)
Looking for analyst that can help analyze data and trends. Would like experience with process mapping.
Understanding of Six Sigma principles but does not need to be green belt.
Must have experience with Excel, Microsoft Project, Power BI
To be successful in this role, need someone who is organized, detail oriented, can work quickly and can multi task.
The team is currently a 2 person team but they will work closely with other stakeholders throughout the organization. They will especially work closely with our technology team. The team may grow as the project continues.
Key Responsibilities:
Compile and analyze data to help formulate business direction and to prioritize direction and focus
Gather data from multiple sources
Correlate and present data
Analyze data and trends
Perform gap analysis and process mapping of procedures
$49k-69k yearly est. 60d+ ago
Remote Tours & Experiences Consultant
Xperience Xscape Travels
Work from home job in Cincinnati, OH
As a Remote Tours & Experiences Consultant, youll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, youll be their trusted point of contact.
At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.
Key Responsibilities
Respond promptly and kindly to client questions via email, phone, and chat.
Assist with itinerary updates, travel changes, and special requests.
Share accurate information about travel requirements and destination details.
Conduct follow-ups to confirm satisfaction and gather feedback.
Handle concerns with empathy and problem-solving skills.
Benefits
Remote freedom - work anywhere with flexible hours.
Travel perks, discounted rates, and insider access.
Growth opportunities through training and team support.
Join a mission-driven team that loves creating memorable experiences.
What Were Looking For
Excellent written and verbal communication.
Customer service background (travel experience is a plus).
Organized, detail-oriented, and proactive work style.
Comfortable learning new tools and systems.
Passion for travel and helping others.
Working Place: Remote Company : Xperience Xscape Travels
$67k-107k yearly est. 22d ago
Partner Development Manager
Educational Theatre Association 3.7
Work from home job in Cincinnati, OH
Who We Are
The Educational Theatre Association (EdTA) is a national nonprofit organization with a mission to inspire and support theatre education. We are home to the International Thespian Society, the honorary organization for high school and middle school theatre students, and we host the International Thespian Festival (ITF)-a premier event celebrating student artistry and achievement.
About the role
The Partnership Development Manager grows and sustains revenue-generating partnerships that advance EdTA's mission and strengthen the experience of theatre educators, students, and event attendees. This role leads sponsorship renewals and new business development across sponsorships, exhibits, and advertising placements. The manager owns the partnership pipeline from prospecting through contract execution and oversees fulfillment in collaboration with Marketing and Events teams, ensuring partners receive clear value and mission-aligned outcomes. This position also collaborates with the Educational Theatre Foundation on corporate partnership cultivation. The ideal candidate is relationship-driven, metrics-minded, and skilled at translating EdTA's impact into partnership value that feels authentic and mutually beneficial.
Requirements
A typical day may include
Conduct renewal conversations with current sponsors, identifying upsell opportunities that align their objectives with EdTA programming and events
Research and qualify new partnership prospects, developing tailored proposals that connect business goals to mission impact
Collaborate with Marketing and Events teams to design sponsorship packages and ensure seamless partner activation at conferences
Manage pipeline activity in CRM, tracking outreach, proposals, contracts, and revenue forecasts
Coordinate with Operations and Finance on contract execution, invoicing timelines, and payment tracking
Attend virtual meetings with corporate foundation contacts to explore grant-based partnership opportunities
Prepare for upcoming event travel to support sponsor relations and networking at the International Thespian Festival
About you
You are passionate about building authentic relationships that create value for both organizations and mission-driven causes
You are curious about what motivates corporate partners and skilled at asking questions that uncover alignment between business objectives and nonprofit impact
You have stellar communication skills-you can craft compelling proposals, lead confident sales conversations, and maintain warm ongoing relationships with diverse stakeholders
You bring empathy and confidence to partnership conversations, understanding both the pressure sponsors face to demonstrate ROI and the importance of maintaining organizational integrity
You're excited to travel periodically to represent EdTA at events, meet partners face-to-face, and experience the energy of the International Thespian Festival
You're organized and metrics-minded, comfortable managing a sales pipeline, tracking multiple relationships simultaneously, and reporting on partnership activity and revenue
You have 3-5 years of experience in partnership development, sponsorship sales, business development, or related revenue-generating roles
You're comfortable working independently in a remote environment while staying connected to a collaborative team
Nice to have but not necessary
You have experience in association management, nonprofit partnerships, or education sector sales
You have worked with CRM systems (Salesforce, HubSpot, or similar) to manage sales pipelines
You have experience developing corporate foundation partnerships or grant-based sponsorships
You have attended or worked in live events, conferences, or festivals and understand the sponsor experience from both sides
Benefits
Why Choose Us
EdTA offers the opportunity to do mission-driven work that directly impacts theatre educators and students across the country. You'll join a passionate team that values creativity, collaboration, and integrity, with the flexibility of remote work and the energy of connecting with our community at inspiring events like the International Thespian Festival.
Compensation and Benefits
Salary: $75,000 to $80,000 annually
Standard benefits through Rippling PEO including health insurance, retirement plan, paid time off, and more
This is a remote position with travel required for EdTA conferences and events, and occasional sponsor meetings