About the role:
Are you a strategic storyteller ready to transform customer success into industry thought leadership?
We are looking for a highly strategic, well-connected and creative Corporate Communications Manager to craft narratives that position Forter as the market leader by highlighting the tangible success of our customers. You will be responsible for translating customer ROI into high-impact, reputation-building stories that resonate with enterprise-level decision makers in the digital commerce and retail industries.
This position will be based in NY and will follow a hybrid working model.
What you'll be doing:
Develop and implement comprehensive communication plans in support of our customer advocacy efforts
Partner with our Customer Advocacy Team to identify, recruit, and cultivate deep relationships with high-profile customers to unlock compelling storytelling opportunities (e.g., joint press releases, keynote speaking opportunities, media interviews)
Develop presentations and talk tracks for customer speakers & advocates
Develop and manage an awards & speaking program that positions Forter's customers as industry leaders
Work closely with the Content Marketing and Product Marketing teams to integrate our product messaging into customer-led narratives
What you'll need:
Proven track record: You have progressive experience in Corporate Communications, Public Relations, or related fields, with a significant focus on using customer advocacy to strengthen brand awareness and industry leadership.
Collaborative Spirit: You're a true team player who can partner with peers across the GTM team to get buy-in and assistance to execute effectively.
Strong results: A portfolio of successful, high-profile communications campaigns that secured tier-one media coverage and speaking engagements centered on customer storytelling.
Industry knowledge: You're familiar with the digital commerce ecosystem and/or the retail industry, with knowledge of the emerging trends, technologies and issues impacting both.
AI Prowress: You know how to leverage AI to drive efficiency in your day-to-day work, helping to scale your impact without sacrificing quality.
Exceptional Storyteller: Mastery of translating complex business concepts (e.g., fraud prevention, risk management, payments) into clear, compelling, and punchy narratives.
Confidence: You're comfortable working with executive-level decision makers, building rapport and preparing them for speaking engagements and media interviews.
Process oriented: You know how to build long-term plans that align company announcements/campaigns with calls for speakers, industry events, awards and seasonal news cycles.
Existing relationships with tier-one business and technology press and agency experience are a plus
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023 and 2024)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $113,000 - $140,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$113k-140k yearly Auto-Apply 12d ago
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Strategic Account Executive
Forter 3.9
Remote Forter job
About the role:
Forter is expanding rapidly across the U.S., partnering with some of the world's most recognized Fortune 500 and Fortune 100 brands. We are looking for a Strategic Account Executive to lead new enterprise customer acquisition and drive meaningful revenue growth within a named-account territory.
Reporting to the Director of Sales, this role owns the full enterprise sales cycle-from initial engagement through close-while collaborating closely with Sales Development, Marketing, Solutions Consulting, and Product teams. This is a highly visible role suited for a consultative, outcome-driven seller who thrives in complex, multi-stakeholder environments and operates with integrity, curiosity, and high emotional intelligence.
What you'll be doing:
Own and grow a named list of Fortune 100 / large enterprise accounts, applying a consultative, MEDDIC-based sales approach
Identify and articulate business pain points related to fraud, abuse, payments, and digital commerce-and position Forter's platform as a strategic solution
Manage the end-to-end enterprise sales process, including discovery, solution design, executive presentations, negotiation, and close
Build and maintain strong relationships with C-level executives, economic buyers, and technical stakeholders across multiple lines of business
Partner closely with SDRs, Marketing, and Pre-Sales Solutions Consultants to generate pipeline, deliver tailored demos, and develop ROI and business-case models
Provide ongoing field feedback to influence product roadmap, messaging, sales enablement, and go-to-market strategy
Develop deep expertise in the digital payments and fintech ecosystem, including issuers, acquirers, processors, PSPs, and partners
Represent Forter at industry conferences, customer meetings, and executive briefings across North America
What you'll need:
8+ years of enterprise sales experience with a consistent track record of exceeding quota
Proven success closing six-figure+ (and larger) enterprise deals with complex buying committees
Experience with long sales cycles (minimum 6+ months)
Experience selling fintech, payments, eCommerce, SaaS, analytics, or platform-based solutions (strongly preferred)
Demonstrated success in named-account, territory-based selling across North America
Ability to prospect, build executive relationships, and leverage industry networks to create and close opportunities
Comfort operating in a high-growth, fast-paced startup environment
Strong executive presence, presentation skills, and written communication
Willingness to travel as needed (approximately up to 40%)
Nice to Have:
Established relationships within top 500 eCommerce, retail, or digital-first brands
Deep knowledge of the online payments ecosystem, including issuing, acquiring, fraud prevention, and risk management
Experience selling into multi-region or global enterprise organizations
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023, 2024)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
Competitive salary
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Restricted Stock Units (RSUs)
Generous PTO policy
Half day Fridays
Salary Range: $133,000 - $170,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
#LI-Remote
Forter's Applicant Privacy Policy
$133k-170k yearly Auto-Apply 13d ago
Implemention Specialist (United States)
Workyard 3.6
Remote or San Francisco, CA job
Workyard is a growing startup developing an industry changing workforce management SaaS solution for the construction industry. In a market where $300 billion is spent annually on labor, we are fundamentally transforming the experience for both companies and workers by adding trust, transparency, and modern technologies to the work management process.
We are seeking a bilingual (Spanish/English) Software Implementation Specialist to join our Customer Success team and be a critical interface to our clients. As an expert in product and the customer journey, you will onboard new clients onto the Workyard platform and serve as a primary point for customer on-boarding and ongoing support. You will strive for excellent customer support outcomes, and ensure key performance metrics are monitored and achieved to the highest level of customer satisfaction.
This position is 100% remote, and business hours will be CST.
Responsibilities
Learn and deeply understand the Workyard product, features and roadmap
Onboard new clients onto the Workyard platform
Primary contact for all customer support inquiries that are escalated and not answered by automated support tools
Manage and improve content in the automated support tools to improve customer self service capability utilization
Ensure timely and accurate resolution of customer inquiries and issues
Manage and track issue escalations to engineering or within customer success
Improve performance by raising efficiency and exploring new technology and process improvements
Provide valuable feedback to the product team based on customer experience and issues
Assist with special projects as needed
Requirements
2 to 4 years experience in Customer Support and/or Customer Success or Implementation for a SaaS solution
Understanding of business process and data mapping
Strong analytical and problem-solving abilities, with proficiency in troubleshooting and identifying multiple options for resolution
Fluency in Spanish
Excellent communication and problem-solving skills
Multi-tasking abilities
Adaptability to a fast paced, and constantly changing environment
Aptitude and appetite to learn new technologies
Patience when handling tough cases or clients
Bonus points for domain knowledge in payroll applications or the construction industry
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$68k-111k yearly est. 3d ago
Service Manager
AP Rochester 3.8
Rochester, NY job
One of our clients, a well-established and rapidly expanding property management organization, is seeking an experienced Service Manager to oversee maintenance operations across multiple residential communities. This role is ideal for a hands-on leader who excels in team development, problem-solving, and driving efficient, high-quality service.
In this position, you will guide a service team responsible for ensuring communities remain safe, well-maintained, and resident-ready. You'll collaborate closely with on-site staff and leadership, focusing on strong communication, proactive planning, and continuous improvement to enhance overall resident satisfaction.
Key Responsibilities
Lead and supervise a service team to ensure consistent, high-quality operations.
Train, mentor, and develop staff to complete work safely, accurately, and efficiently.
Oversee daily maintenance activities, monitor performance, and provide ongoing coaching.
Manage preventive maintenance programs, repairs, and service requests across multiple sites.
Ensure all properties meet safety guidelines and regulatory requirements.
Respond to escalated maintenance issues with professionalism and urgency.
Support capital improvement projects and property upgrades as needed.
Work closely with community teams to maintain strong service standards.
Contribute to resident-focused initiatives that improve satisfaction and retention.
Maintain accurate documentation of work orders, service requests, and project outcomes.
Build a high-performing, accountable, and collaborative team culture.
Qualifications
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
3+ years of experience supervising maintenance, facilities, or service teams (residential or commercial).
Strong knowledge of building systems, preventive maintenance, and safety regulations.
Proven leadership, communication, and organizational skills.
Ability to resolve escalated issues and operational challenges effectively.
Proficiency with work order systems and basic computer applications.
$89k-144k yearly est. 4d ago
Remote Mathematics Expert for AI Research & Training
Labelbox 4.3
Remote or Boston, MA job
A leading AI research firm is looking for a Mathematics Expert to join their remote team. You will be tasked with developing and solving complex mathematical problems, collaborating with AI researchers, and ensuring mathematical rigor in deliverables. The ideal candidate will hold a Master's or PhD in Mathematics, have experience coding in Python or MATLAB, and possess strong communication skills. This hourly contract offers a competitive rate of $75-$90 per hour based on expertise.
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$75-90 hourly 5d ago
General Application (United States)
Forter 3.9
Remote Forter job
If you're interested in joining Forter but don't see an opportunity that you'd like to apply to, you came to the right place! Send us your resume and some information on what you have that we need.
Since this is not a current job posting, we will not be checking it with the same frequency as our current open position. For this reason, we will not send rejection emails from this posting.
We'll keep your information on file and will reach out if we find a match!
About Us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision:
Can I trust this customer?
Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but
who
is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Our success so far in the marketplace has allowed us to achieve a total series F valuation of over $3 Billion, making us the most valuable privately-held fraud prevention company globally. Our investors include Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures.
Benefits include:
Competitive salary
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Stock options
Generous paid parental leave options
Home office allowance
Cell Phone/Wifi reimbursement
Flexible PTO policy
Half-day Fridays, every Friday
Annual company-wide event - Forter Week
Forter's Applicant Privacy Policy
$29k-50k yearly est. Auto-Apply 60d+ ago
General Manager -Mobility
Merlin Labs, Inc. 4.4
Boston, MA job
About you
This is a role for a rare kind of operator - someone who can translate deep credibility in the Air Mobility Command (AMC) community into measurable business outcomes. As General Manager, Mobility, you will own the P&L and be accountable for one clear output: revenue growth. Your success will be defined by building and closing a pipeline of opportunities, securing wins with customers, and positioning Merlin as a trusted partner for mission-critical operations. You're equally comfortable shaping senior-level customer requirements as you are driving internal teams to deliver programs with precision. Above all, you bring the presence, relationships, and execution discipline to turn market opportunities into lasting revenue for Merlin.
Responsibilities
Generate revenue by building and closing a robust pipeline for Air Mobility, leading capture efforts, and securing wins that directly contribute to Merlin's growth.
Shape customer requirements by engaging with stakeholders, translating mission priorities into actionable program and product strategies in close collaboration with the Chief Product Officer. In conjunction with the Chief Technical Officer and Chief Product Officer, guide technical development and demonstration to address customer operational challenges and increase probability of capture.
Own and manage P&L for the business, ensuring consistent revenue growth, profitability, and long-term value creation.
Provide portfolio-level leadership across all Air Mobility programs, with oversight of financials, staffing, schedules, and risk management in partnership with Program Management and Finance.
Serve as Merlin's executive presence with AMC customers and partners, representing the company at forums, engagements, and strategic events to strengthen visibility, trust, and influence.
Foster cross-functional collaboration by driving accountability across execution teams and partnering effectively with Capture, BD, Program Management, Finance, and Product functions.
Qualifications
Proven track record of owning and managing P&L ($50M +) in defense, aerospace, or a high-tech environment.
Demonstrated success generating $100M+ in contract awards or revenue growth with DoD customers.
Deep understanding of Air Mobility Command mission sets, acquisition processes, and operational culture.
Demonstrated success in business development, capture management, and customer engagement with senior military leaders.
Experience leading cross-functional teams in fast-paced, mission-driven environments.
Nice To Haves
Active U.S. security clearance (Secret or higher).
Executive presence with strong influencing and relationship-building skills at the general officer / SES level.
Experience positioning new technology solutions within the DoD ecosystem and turning them into revenue-producing programs.
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$68k-137k yearly est. 4d ago
FP&A Analyst
Forter 3.9
Forter job in Day, NY or remote
About the role: Forter is looking for a highly motivated Analyst to join its Financial Planning & Analysis ("FP&A") team. The FP&A team manages short- and long-term planning and partners with the business to analyze opportunities and support P&L management.
Reporting directly to the Manager of FP&A, the FP&A Analyst will partner with the Go-To-Market (GTM) teams including Sales, Marketing, and Customer Org, to prepare regular reporting as well as top-line metric modeling for business critical KPIs. Additionally, the FP&A analyst will support management and executive reporting packages, expense budgeting, and headcount models. Other activities will include support to cross-functional business partners as well as other finance teams such as Business Intelligence ("BI"), Risk, and Accounting.
The ideal candidate is a self-starter who can execute deliverables independently, has careful attention to data integrity, can think analytically about key company value drivers, and is comfortable working with large data sets. Additionally, the ideal candidate enjoys contributing to a small team, working cross-functionally with business partners, and is excited to work in a dynamic and fast-paced scale-up environment.
This position will be based in New York and Follow a hybrid model.
What you'll be doing:
* Drive in-depth analysis of financial performance to identify key trends, opportunities, and risks for leadership
* Lead the development of monthly, quarterly and annual reporting packages including board presentations
* Collaborate with cross-functional business partners to support department leaders and their key departmental metrics
* Develop financial models to support forecasting and ad hoc analysis
* Support tracking of key KPIs and contribute to the development and testing of new KPI definitions
* Develop a deep understanding of business performance to support executive leadership and future planning
What you'll need:
* Bachelor's Degree
* 2-3 years professional experience in financial planning & analysis or related experience
* Experience in the finance department of a public company is a plus
* Experience partnering with operational business units, supporting budgeting as well as ongoing projects
* Ability to think critically about a business and understand the key value drivers
* Ability to analyze large data sets, infer and communicate key takeaways
* Master in Microsoft Excel and PowerPoint
* Experience with Netsuite, Pigment, and visualization tools such as Tableau, Qliksense or similar system preferred
* Strong attention to detail, with dedication and ownership over quality of deliverables
* Skilled at creating structure in situations that are uncertain or ambiguous
* Highly articulate with excellent structured verbal and written communication skills
* Collaborative, positive attitude and eagerness to learn
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
* Great Place to Work Certification (2021, 2022, 2023)
* Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
* Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
* #3 on Fast Company's list of "Most Innovative Finance Companies" (2022)
* Anti-Fraud Solution of the Year at the Payments Awards (2024)
* SAP Pinnacle Awards "New Partner Application Award" (2023)
* Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
* Competitive salary
* Restricted Stock Units (RSUs)
* Matching 401K Plan
* Comprehensive and generous health insurance, including vision and dental coverage
* Home office allowance
* Generous PTO policy
* Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
* Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $108,000 - $134,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$108k-134k yearly Auto-Apply 60d+ ago
Remote Golang Platform Engineer - Compute
Vercel.com 4.1
Remote or San Francisco, CA job
A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000.
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$180k-280k yearly 3d ago
Quantitative Trader
GTS 4.1
New York, NY job
GTS is currently growing and looking for Quantitative Traders to join our organization. In this role the successful candidate will work on projects across ETFs designing, developing and managing profitable systematic trading strategies. The candidate is expected to perform its own trading strategy design and research. As such, the role requires high level development in C++ and Python. We expect the candidate to collaborate with the team's technology and trading experts for production implementation.
The strategist will have the opportunity to deploy its trading strategy with limited infrastructure build time by leveraging an existing successful technology and research platform.
Responsibilities
The ideal candidate will be a high achiever with a strong quantitative trading background. They should be very comfortable working in Python and/or C++/Java. They will have a lot of initiative, exceptional problem-solving abilities, and thrive in a competitive environment.
Minimum 1-year track record in production
Qualifications
Education: B.S., M.S. or PhD in engineering, mathematics, physics, statistics, computer science
1+ years of experience working on a prop trading, quantitative trading or electronic trading desk (investment bank, hedge fund, etc.).
Significant experience with alpha generation and portfolio management.
Strong programming skills - C++/Java and Python preferred.
Working knowledge of Linux and code repository management preferred.
Excellent communication skills: the ability to express complex concepts in simple terms.
Ability to work independently and as part of a team in a fast-paced environment.
We're proud to employ some of the leading talent in the industry, and we work to ensure our employees enjoy a high quality-of-life.
In accordance with New York City's Pay Transparency Law, the base salary range for this role is $125,000 to $225,000. Base salary does not include other forms of compensation or benefits
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
What We Offer:
A selection of healthcare plans for you and your family, some 100% employer paid; with coverage starting on day one
In-office perks - Free lunch daily and access to a fully stocked pantry (when working in the office).
Casual dress code (when working in the office).
Unsolicited resumes:
We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with GTS
$125k-225k yearly Auto-Apply 60d+ ago
Sr. ABM Manager, Expansion Remote - US
Twilio 4.5
Remote or San Francisco, CA job
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.
See yourself at Twilio
Join the team as Twilio's next Senior ABM Manager, Expansion.
About the job
This position is needed to develop, implement, and refine 1:1 and 1:few account-based marketing programs focused on high-priority accounts to drive expansion within existing customers. The role collaborates closely with Integrated Campaigns, SDRs, AEs, and CSMs to deliver targeted, personalized multi-channel campaigns and impactful marketing plays that deepen customer engagement and accelerate revenue growth. The position owns program performance, leverages data for optimization, and delivers a personalized customer experience.
Responsibilities
Directly align with the Existing Business sales team, Identifying and prioritizing target accounts for 1:1 and 1:few for expansion.
Build and launch personalized multi-channel campaigns for target accounts (email, ads, direct-mail, landing pages, and events).
Leverage account intelligence and intent data to inform targeting, messaging and campaign design.
Be data-driven, monitoring campaign performance, optimizing programs, and providing actionable insights to sales on account engagement.
Manage and execute persona-based ads for Existing Business accounts with a focus on impact and optimization.
Track and report account-level engagement and progression through the funnel, and overall performance.
Support and co-create expansion focused sales plays through personalized content and tactics.
Own and execute 1:1 custom events and experiences designed to accelerate deals and deepen engagement with key decision makers.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required
8+ years of experience in B2B Marketing, and 6+ years in an ABM related field.
Proven track record of building and executing account-specific omnichannel campaigns that drive impact for new business.
Experience in leveraging intent data, account intelligence, and personalization tactics for expansion.
Skilled in orchestrating 1:1 and 1:few executive engagement experiences and custom events.
Ability to use ABM and performance marketing tools (6sense, Marketo, Tableau, Looker, etc).
Strong analytical skills with the ability to translate campaign data into actionable insights.
Experienced in applying insights to optimize campaigns and familiar with MQA models.
Demonstrated problem-solving skills focused on data-driven improvements and proactively removing roadblocks.
Excellent communication and stakeholder management skills with both sales and marketing teams.
Background in enterprise SaaS or complex B2B buying cycles.
Familiarity with sales platforms and ability to design content for account-specific outreach (Outreach, Salesloft, ZoomInfo, etc).
Location
This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Applications
Applications for this role are intended to be accepted until February 28, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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$137.5k-171.9k yearly 6d ago
Lead ML Security - Agentic Security
Mara 3.8
Remote job
MARA is redefining the future of sovereign, energy-aware AI infrastructure. We're building a modular platform that unifies IaaS, PaaS, and SaaS which will enable governments, enterprises, and AI innovators to deploy, scale, and govern workloads across data centers, edge environments, and sovereign clouds.
MARA is seeking a Principal Application Security Engineer to lead the design and execution of our product security strategy across AI initiatives. This role sits at the intersection of security architecture, threat modeling, and applied AI, driving security-by-design practices that scale across development, infrastructure, and product lifecycles.
The Principal Application Security Engineer will define frameworks, tools, and training that enable engineering teams to build secure, privacy-aware, and reliable AI-driven products. The ideal candidate combines deep experience in application security with a pioneering mindset around AI threat modeling, secure SDLC, and Responsible AI (RAI) implementation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead development and implementation of AI Product Security program ensuring alignment with regulatory, privacy, and Responsible AI standards.
Build and maintain security process (threat modeling, code review, pen-testing, continuous security validation) for both traditional and AI-enabled applications.
Define and maintain framework of AI security controls, including reference threat models for LLM-based systems, prompt-injection mitigation, model supply-chain security, and data-handling controls.
Collaborate with engineering and ML teams to design secure architectures for AI pipelines, agentic systems, and inference workflows.
Develop and deploy AI-aware security automation tools (scanning, vulnerability prioritization, remediation)
Drive security education and awareness, conducting workshops and learning programs for engineers, product managers, and executives.
Partner with clients and internal stakeholders to perform deep-dive assessments, translate findings into actionable roadmaps, and influence product security transformations.
Lead internal and external penetration-testing coordination, ensuring effective remediation and security ownership across delivery units.
Represent the company externally at conferences and working groups (e.g., OWASP, CSA, NIST) to influence industry best practices around GenAI security.
QUALIFICATIONS
8+ years of experience in application security or secure software architecture, including leadership or mentoring roles.
Expertise in threat modeling, secure SDLC, and security automation across cloud-native and AI-driven environments.
Proven success building or scaling products security programs
Familiarity with emerging AI threats such as prompt injection, model exfiltration, LLM misalignment, etc.
Experience with security tooling (42Crunch, BlackDuck, Fortify, SonarQube, Wiz, Prisma Cloud, BurSuite Sysdig, NowSecure, or similar) and modern CI/CD integration.
PREFERRED EXPERIENCE
Background in HPC, ML infrastructure, or sovereign/regulated environments.
Familiarity with energy-aware computing, modular data centers, or ESG-driven infrastructure design.
Experience collaborating with European and global engineering partners.
Strong communicator who can bridge engineering, business, and vendor ecosystems seamlessly.
Strong understanding of API security within enterprise ecosystems, including understanding of OAuth, OIDC, and SAML
Practical experience in AI/ML pipelines and security for LLM applications
Excellent communication and leadership skills; demonstrated ability to influence engineering and executive stakeholders.
CSSLP certification or equivalent (CISSP, CISM) preferred.
$34k-61k yearly est. Auto-Apply 33d ago
Senior Software Engineer
Forter 3.9
Forter job in New York, NY or remote
About the role:
Forter is looking for a Senior Software Engineer to develop and cultivate new products for fraud detection. More than in other groups, the engineering decisions made by Forter's product group need to balance not only engineering factors, but also user experience, aesthetics, legal and financial considerations, and a general sense of what's most important.
The Platform Extensions team's mission is to build seamless extensions to enable fast onboarding of merchants to Forter fraud solutions using popular eCommerce platforms. We strive to create “one-click” experiences and allow our merchants to onboard and start using Forter's products almost immediately. Our platforms include but are not limited to Salesforce Commerce Cloud, and Shopify.
What you'll be doing:
Design high-scale and low-latency components to support Forter's growth
Develop robust extensions that will be used by Forter's largest clients, allowing them to seamlessly start using new Forter products
Improve our current architecture and components to allow faster onboarding of merchants
Research significant eCommerce platforms in order to create and improve our merchant's experience with Forter
What you'll need:
4+ years of hands-on experience throughout the web development stack and/or backend stacks.
Experience with JavaScript, TypeScript, GraphQL, and other web technologies for building web apps and APIs.
Expertise in server-side development using NodeJS, ORMs, and relational databases.
Experience developing, debugging, and maintaining code in a large-scale environment with multiple modern programming and database querying languages.
Great communication skills.
Self-driven and solutions-oriented, able to collaborate cross-team in a globally distributed organization.
It'd be really cool if you also have:
Experience with building low-latency web applications.
A deep understanding of the eCommerce Platforms domain.
Experience in building cartridges for platforms like Salesforce Commerce Cloud, Shopify, Magento or Commercetools.
Seen or designed high-scale, robust architectures that process multiple tenants.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023, 2024)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023 and 2024)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching Retirement Plan
Comprehensive and generous health insurance, including vision and dental coverage
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $185,000 - $219,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$185k-219k yearly Auto-Apply 5d ago
Vice President (VP), Growth Marketing
Forter 3.9
Forter job in New York, NY
About the role:
We are seeking a data-driven and results-oriented Vice President (VP) of Growth Marketing to lead our global demand generation, events, and partner marketing functions. This is a leadership role responsible for architecting and executing a multi-channel strategy to generate a predictable, scalable pipeline and accelerate revenue growth through both new business acquisition and existing business expansion. This role reports to the Chief Marketing Officer and will be peers with our VP of Market Strategy (leading PMM, Comms, and Creative) and our Chief Merchant (leading Customer Advocacy & Engagement).
You are the ideal candidate if you are a true "marketing scientist" with a quantifiable track record of building and scaling demand engines that successfully target c-suite executives and emerging leaders within enterprise finance, technology, digital, and ecommerce teams. You thrive on data, live and breathe modern growth practices that use AI to superscale impact, have a strong point of view on tech stack modernization, and have a passion for building teams that drive measurable business impact.
What you'll be doing:
Architect the Global Demand Engine: Design, execute, and optimize a comprehensive, multi-channel demand generation strategy to achieve pipeline and revenue goals. You will own the strategy and execution across all digital channels , community, content, and more.
Lead Account-Based Marketing (ABM) Strategy: Evolve and scale our ABM program, partnering closely with sales leadership to identify and target high-value enterprise accounts, orchestrate personalized campaigns, and drive engagement with key personas across the buying committee.
Develop a World-Class Events & Field Marketing Strategy: Build and lead a global events strategy that creates memorable experiences and drives significant pipeline. This is a current strength in our team and includes flagship industry trade shows, proprietary executive roundtables, and regional field marketing events designed to attract both prospective clients and deepen relationships with existing customers.
Scale Partner Marketing: Collaborate with our Business Development teams to scale co-marketing programs across our partner ecosystem (including emerging agentic platforms) that generate high-quality, partner-sourced pipeline and amplify our brand reach within the ecosystem.
Champion Data-Driven Decision Making: Partner with our Revenue Operations team to build, refine, and champion a sophisticated multi-touch attribution model and continuously refine our target account profile using data from our Ideal Customer Profile analysis to determine areas of near term and long-term opportunity. You will use data-backed insights to understand complex buyer journeys, measure ROI, and dictate future marketing investments with precision.
Foster a Culture of Experimentation: Instill a "test and learn" mindset across the team. Continuously optimize campaigns, channels, and messaging by developing a robust framework for A/B testing and experimentation.
Lead and Mentor a High-Performing Team: Manage and develop a talented team of marketing professionals across demand generation, events, and partner marketing. Foster a collaborative, results-oriented culture that empowers team members to do their best work.
Manage Performance & Budget: Own the growth marketing budget, key performance indicators (KPIs), and reporting for all demand-related activities, regularly communicating performance to the executive team and the board.
What you'll need:
12+ years of B2B marketing experience, with at least 5+ years in a senior leadership role building and managing high-performing marketing teams.
Proven, quantifiable track record of successfully developing and scaling a global demand generation function for a B2B technology company that sells to enterprise retail and/or commerce organizations.
Expertise in targeting, engaging, and generating pipeline from C-suite personas (e.g., CFO, CIO, CTO, CCO) and functional leaders across finance, technology, digital, and ecommerce departments.
Fluency in modern growth marketing practices, with hands-on experience building and scaling sophisticated, multi-channel Account-Based Marketing (ABM) programs.
Demonstrated success in developing and executing a global field marketing and events strategy that effectively engages both prospects and customers, from large-scale trade shows to intimate executive events.
Experience collaborating with key partner ecosystems (i.e. Salesforce, AWS, Shopify) to build joint pipeline growth, establish AE:AE relationships, and align leadership teams. Existing relationships within these and other organizations is a plus.
A true "marketing scientist" mindset: You are highly analytical, data-driven, and have direct experience working with revenue operations to develop and leverage marketing attribution models (e.g., multi-touch, W-shaped) to guide strategy.
A testing-centric and intellectually curious approach to marketing, with a passion for continuous optimization and understanding complex, non-linear enterprise buyer journeys.
Leadership and communication skills, with the ability to inspire a team, collaborate cross-functionally (especially with Sales, Product, and Finance), and present clearly to an executive audience.
Experience managing a significant marketing budget and a deep understanding of marketing technology stacks (e.g., Salesforce, Marketo/HubSpot, 6sense/Demandbase, etc.).
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023 and 2024)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $238,000 - $305,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$238k-305k yearly Auto-Apply 60d+ ago
Sales Development Representative (Evergreen)
Forter 3.9
Forter job in New York, NY or remote
PLEASE NOTE: We are always looking for top talent to join our Sales Development Representative (SDR) team. Currently, we do not have an open SDR position on our AMER Sales team, but we are looking to build a network of strong candidates for our future positions.
About the role:
We are looking to build our network of talented and driven Sales Development Representatives that thrive in a dynamic sales cycle environment to join our growing team in the future. All SDR's will be based in New York. Successful candidates will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This role will report to our Director of Sales Development.
What you'll be doing:
Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans
Work autonomously to explore data resources to research accounts, identify key players, and uncover business problems within large retail enterprises
Deliver compelling messages, both written and verbal, to generate interest
Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives in targeted accounts
Understand customer needs and requirements and effectively articulate how Forter can partner to solve them
Provide insight into an organization's structure, with ability to successfully identify decision makers
What you'll need:
The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. This future role will ideally be based in NYC, although remote candidates may be considered.
A Bachelor's degree or equivalent work experience
6-12 months of previous business experience highly preferred
Excellent written and verbal communication skills to be effective in positioning a clear, concise and well-understood message
Solid technical aptitude and genuine interest in tech and e-commerce solutions
Ability to navigate systems and tools and follow process
Highly-motivated and driven individual who thrives working toward monthly and quarterly quotas
It'd be really cool if you also have:
Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment
Previous experience with sales and prospecting tools a plus: Salesforce.com, Outreach, LinkedIn Sales Navigator
Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 3 days per week. Within these three days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.
Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.
Salary Range: $55,000 - $63,250 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
Fortune's Best Workplaces in NYC (2022)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Forbes Cloud 100 (2021, 2022)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.*
#LI-Hybrid
Forter's Applicant Privacy Policy
$55k-63.3k yearly Auto-Apply 60d+ ago
Chief Merchant
Forter 3.9
Remote Forter job
About the role:
We are seeking a Chief Merchant to serve as our ultimate customer champion and the authentic voice of the merchant within Forter and across the market. This is a unique and career-evolving opportunity for a seasoned retail leader to bring their deep merchant expertise into the heart of a high-growth technology company.
This is not a traditional SaaS role; in fact, no SaaS experience is required. We are looking for a leader who has built their career leading digital, e-commerce, or product functions at a top-tier apparel, accessories, beauty, or retail organization. You will leverage your experience-and your extensive network-to build an unparalleled customer advocacy and community engagement engine at Forter.
As the Chief Merchant, you will report to the Chief Marketing Officer and be a key member of the marketing leadership team and a critical partner to our entire go-to-market organization. Your primary mission is to embed the customer perspective into everything we do and to build a thriving community that drives growth through advocacy, referrals, and deep strategic relationships. Your success will be primarily measured by the growth of referral-based pipeline that drives new business and customer expansion.
What you'll be doing:
Be the Authentic Voice of the Merchant: Serve as Forter's chief ambassador and thought leader in the commerce community. Participate in market events, including conferences, trade shows, and regional activations, as a credible, respected peer to our customers and prospects.
Influence and Educate the Market: Play a critical role in delivering thought leadership and education to target audiences and the market at large in partnership with the VP of Growth and VP of Market Strategy.
Cultivate C-Suite Relationships: Leverage your network and expertise to open doors and build trusted relationships with C-suite executives and senior leaders within our customer and prospect organizations.
Build a Thriving Customer Community: Architect and lead our market community development strategy, creating forums and programs that foster engagement, knowledge-sharing, and loyalty among our customer base.
Drive Our Referral and Reference Engine: Partner with your team to identify and nurture reference-ready customers, and build a scalable program that generates a significant volume of high-quality, referral-based pipeline.
Lead the Customer Advocacy & Engagement Team: Manage and mentor the Senior Director of Customer Advocacy and Engagement, guiding the team's execution of world-class Voice of the Customer (VoC) and advocacy programs.
Partner to Accelerate Growth:
Collaborate with the VP of Growth to strategically infuse the customer voice into demand generation, growth, and partner marketing activations.
Work alongside the VP of Market Strategy to bring powerful customer stories and proof points into our product marketing, PR initiatives, and brand campaigns.
Serve as an essential partner to the Sales organization, helping to integrate customers and the merchant perspective directly into our sales motion to build credibility and accelerate deals.
Champion the Merchant Perspective Internally: Partner with the VP of Market Strategy to bring critical "outside-in" thinking to our Product and Engineering teams, ensuring they understand the buyer perspective and are building solutions that create unique value for merchants.
What you'll need:
15+ years of senior leadership experience working directly for an enterprise apparel, accessories, beauty, or retail organization in a digital, e-commerce, or product leadership role.
No prior SaaS or enterprise software experience is required
Active engagement in commerce and retail industry communities and networks
A natural connector and storyteller with executive presence and public speaking skills.
A commercially-minded leader who understands how to translate customer relationships and community engagement into measurable business outcomes, specifically pipeline and revenue.
Proven ability to operate strategically and cross-functionally in a fast-paced environment.
A passion for mentoring and leading teams, fostering a culture of excellence and customer-centricity.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023 and 2024)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $238,000 - $322,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$63k-108k yearly est. Auto-Apply 60d+ ago
Growth Strategy & Operations Manager
Scale Ai, Inc. 4.1
New York, NY job
As Scale AI continues its historic growth trajectory in the Generative AI sector, we are seeking a Growth Program Manager to helm initiatives that will significantly drive revenue and expansion. This demanding and multi-faceted role requires a unique blend of skills across strategy, operations, and analytics with the aim to catalyze rapid growth in a dynamic and evolving market.
You will:
Drive critical growth projects, collaborating with cross-functional teams including Engineering, Operations, and Go-to-Market.
Develop and enhance growth strategies, funnels and pipelines to meet the needs of strategic customers and market demands.
Oversee the growth operations, ensuring seamless execution and alignment with business objectives.
Tackle some of the most pressing growth challenges, setting new standards for Scale AI's market presence in domain language.
Ideally you'd have:
3-5 years of experience on growth, product, or operations, or as a SWE.
Prior experience with operations-heavy business models (e.g. on-demand, marketplace, logistics, supply chain)
Strong technical background (a degree in STEM is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python).
Excellent problem-solving capabilities and a robust analytical approach, with the ability to leverage data to inform growth strategies (experience working on operational challenges or as a consultant is a plus).
An entrepreneurial and high-ownership mindset. You are comfortable handling ambiguity and leading workstreams from end-to-end
This role is critical in ensuring that Scale AI not only maintains its current growth momentum but also accelerates it to capture an even larger market share in the Generative AI space. The ideal candidate will bring a wealth of experience, a deep understanding of growth mechanisms, and a track record of delivering results in high-stakes environments.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$150,000-$189,000 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
$150k-189k yearly 1d ago
Software Engineer
Forter 3.9
Forter job in New York or remote
About the role:
Forter is looking for a Software Engineer to develop and cultivate new products for fraud detection. More than in other groups, the engineering decisions made by Forter's product group need to balance not only engineering factors, but also user experience, aesthetics, legal and financial considerations, and a general sense of what's most important.
The Platform Extensions team's mission is to build seamless extensions to enable fast onboarding of merchants to Forter fraud solutions using popular eCommerce platforms. We strive to create “one-click” experiences and allow our merchants to onboard and start using Forter's products almost immediately. Our platforms include but are not limited to Salesforce Commerce Cloud, and Shopify.
What you'll be doing:
Design high-scale and low-latency components to support Forter's growth
Develop robust extensions that will be used by Forter's largest clients, allowing them to seamlessly start using new Forter products
Improve our current architecture and components to allow faster onboarding of merchants
Research significant eCommerce platforms in order to create and improve our merchant's experience with Forter
What you'll need:
2+ years of hands-on experience throughout the web development stack and/or backend stacks.
Experience with JavaScript, TypeScript, GraphQL, and other web technologies for building web apps and APIs.
Expertise in server-side development using NodeJS, ORMs, and relational databases.
Experience developing, debugging, and maintaining code in a large-scale environment with multiple modern programming and database querying languages.
Great communication skills.
Self-driven and solutions-oriented, able to collaborate cross-team in a globally distributed organization.
It'd be really cool if you also have:
Experience with building low-latency web applications.
A deep understanding of the eCommerce Platforms domain.
Experience in building cartridges for platforms like Salesforce Commerce Cloud, Shopify, Magento or Commercetools.
Seen or designed high-scale, robust architectures that process multiple tenants.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023, 2024)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023 and 2024)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching Retirement Plan
Comprehensive and generous health insurance, including vision and dental coverage
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $155,000 - $195,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$155k-195k yearly Auto-Apply 6d ago
FP&A Analyst
Forter 3.9
Forter job in New York, NY
About the role:
Forter is looking for a highly motivated Analyst to join its Financial Planning & Analysis (“FP&A”) team. The FP&A team manages short- and long-term planning and partners with the business to analyze opportunities and support P&L management.
Reporting directly to the Manager of FP&A, the FP&A Analyst will partner with the Go-To-Market (GTM) teams including Sales, Marketing, and Customer Org, to prepare regular reporting as well as top-line metric modeling for business critical KPIs. Additionally, the FP&A analyst will support management and executive reporting packages, expense budgeting, and headcount models. Other activities will include support to cross-functional business partners as well as other finance teams such as Business Intelligence (“BI”), Risk, and Accounting.
The ideal candidate is a self-starter who can execute deliverables independently, has careful attention to data integrity, can think analytically about key company value drivers, and is comfortable working with large data sets. Additionally, the ideal candidate enjoys contributing to a small team, working cross-functionally with business partners, and is excited to work in a dynamic and fast-paced scale-up environment.
This position will be based in New York and Follow a hybrid model.
What you'll be doing:
Drive in-depth analysis of financial performance to identify key trends, opportunities, and risks for leadership
Lead the development of monthly, quarterly and annual reporting packages including board presentations
Collaborate with cross-functional business partners to support department leaders and their key departmental metrics
Develop financial models to support forecasting and ad hoc analysis
Support tracking of key KPIs and contribute to the development and testing of new KPI definitions
Develop a deep understanding of business performance to support executive leadership and future planning
What you'll need:
Bachelor's Degree
2-3 years professional experience in financial planning & analysis or related experience
Experience in the finance department of a public company is a plus
Experience partnering with operational business units, supporting budgeting as well as ongoing projects
Ability to think critically about a business and understand the key value drivers
Ability to analyze large data sets, infer and communicate key takeaways
Master in Microsoft Excel and PowerPoint
Experience with Netsuite, Pigment, and visualization tools such as Tableau, Qliksense or similar system preferred
Strong attention to detail, with dedication and ownership over quality of deliverables
Skilled at creating structure in situations that are uncertain or ambiguous
Highly articulate with excellent structured verbal and written communication skills
Collaborative, positive attitude and eagerness to learn
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
Fortune's Best Workplaces in NYC (2022, 2023 and 2024)
Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
#3 on Fast Company's list of “Most Innovative Finance Companies” (2022)
Anti-Fraud Solution of the Year at the Payments Awards (2024)
SAP Pinnacle Awards “New Partner Application Award” (2023)
Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Matching 401K Plan
Comprehensive and generous health insurance, including vision and dental coverage
Home office allowance
Generous PTO policy
Half day Fridays
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
Salary Range: $108,000 - $134,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
Forter's Applicant Privacy Policy
$108k-134k yearly Auto-Apply 60d+ ago
Bilingual SaaS Implementation Specialist (Remote)
Workyard 3.6
Remote or San Francisco, CA job
A growing SaaS startup is seeking a remote Software Implementation Specialist to enhance client onboarding and support. The successful candidate will have 2-4 years of experience in customer support for a SaaS solution and must be fluent in Spanish. Responsibilities include managing customer support inquiries, onboarding clients, and providing valuable feedback to improve the product. Ideal candidates possess excellent communication skills and adaptability in a fast-paced environment, with bonus points for experience in payroll applications or the construction industry.
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