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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boxborough, MA | $41,308 | $19.86 |
| 2 | Everett, WA | $40,333 | $19.39 |
| 3 | Fultonville, NY | $39,806 | $19.14 |
| 4 | Pittsburgh, PA | $36,032 | $17.32 |
| 5 | Kansas City, MO | $35,730 | $17.18 |
| 6 | Kansas City, KS | $35,694 | $17.16 |
| 7 | La Vergne, TN | $35,045 | $16.85 |
| 8 | Greenville, SC | $33,702 | $16.20 |
| 9 | Little Rock, AR | $33,240 | $15.98 |
| 10 | Tulsa, OK | $32,646 | $15.70 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $87,124 | $42 | - |
| 2 | Customer Account Executive | $77,303 | $37 | - |
| 3 | Customs Consultant | $71,016 | $34 | - |
| 4 | Customer Care Executive | $70,490 | $34 | - |
| 5 | Customer Care Consultant | $69,817 | $34 | - |
| 6 | Customer Support Executive | $67,498 | $32 | - |
| 7 | Customer Service Professional | $66,585 | $32 | - |
| 8 | Telesales Representative | $65,883 | $32 | - |
| 9 | Customer Liaison | $62,933 | $30 | - |
| 10 | Telephone Service Adviser | $62,676 | $30 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Esterline | $39,098 | $19 | - |
| 2 | Rockwell Automation | $38,625 | $19 | 1 |
| 3 | IDEX | $37,882 | $18 | 7 |
| 4 | Danaher | $37,630 | $18 | - |
| 5 | KLA | $36,683 | $18 | - |
| 6 | Cognex | $35,578 | $17 | - |
| 7 | Lam Research | $35,306 | $17 | - |
| 8 | Keysight Technologies | $34,788 | $17 | - |
| 9 | Coherent | $33,348 | $16 | 1 |
| 10 | Whirlpool | $33,249 | $16 | 5 |
| 11 | Dover | $32,991 | $16 | 5 |
| 12 | Emerson | $32,822 | $16 | 5 |
| 13 | Cypress | $30,862 | $15 | - |
| 14 | Hubbell | $30,278 | $15 | 2 |