Fortunoff jobs - 107 jobs

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system

is All About As the Style Advisor, you are an exceptional salesperson who provides outstanding customer service, excels in developing strong, long-lasting client relationships and succeeds at increasing sales volume. If you share our love for the clients we serve and the wide selection of brands we offer, then Saks Fifth Avenue is the place for you to build a rewarding career. Who You Are: Often goes above and beyond their goals. Is consistently a top performer and elevates the performance of others. Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Constantly looking for opportunities to improve the way things are done. Can be depended on for a unique perspective. You Also Have: Proven sales track record, detail-oriented, client-focused Competitive drive and entrepreneurial confidence to succeed - Results Driven Demonstrate ability to develop long-term relationships with customers Possess a passion and thorough knowledge of fashion, YOU ARE THE EXPERT! As The Style Advisor, You Will: Execute the appropriate selling behaviors consistently and professionally Consistently meet and exceed sales plans Establish and develop clientele base: Remember, clientele is not a noun, it's a verb!! Maintain and gain the knowledge and expertise on the brands we offer (Product Knowledge) Collaborate with vendor partners to maximize sales opportunities through consultative selling, exciting store events and clienteling Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Salary and Other Compensation: The starting hourly rate for this position is between $16.50-25.47 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview The responsibility of the Asset Protection Manager (APM) is to support their assigned stores business plan and the direction of Corporate Asset Protection by providing leadership, expertise, and training to their assigned store for the reduction of inventory shortage and controllable losses. To be successful the APM must consistently demonstrate the following core competencies. Essential Functions * Leadership - managing and communicating the overall AP/LP effort and shortage reduction within store; develop and execute AP plans and shortage programs. * Supervision and Development - administering and enforcing the policies and standards of the company, recruitment and hiring of asset protection associates, staff, training, development of staff on core responsibilities; job performance counseling; leading process of shortage plans and ensuring they are actionable, measurable, and impact the shortage bottom line. * Developing Partnerships - developing an open line of communication with both AP and store associates, central and corporate executives; build positive business relationships * Drive company shortage action plan and store-specific shortage reduction strategies across sales and support teams * Audit for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving. In partnership with store leadership, own/influence any changes required to meet standards * Identify and communicate shortage related risks due to non-compliance with outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs standards * Leverage support process standards to drive productivity and maximize support payroll * Educate and execute emergency preparedness/physical security for associates and customers * Lead store safety culture and program compliance. Complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents * Build awareness of theft and fraud mitigation strategies across the selling and support teams * Responsible for administering/enforcing AP policies/standards * In partnership and with direction from Central AP investigate/resolve internal theft cases * Responsible for immediately reporting all non-productive detainments to their Trade Area AP, and if not available, the appropriate Central AP partner, i.e., Senior Manager of AP. * Administration & Technical Skills - developing and implementing store shortage plans; responsible for all internal investigations and external case management; testify in civil and criminal court proceedings, maintaining and adhering to payroll, expense and capital budgets; effectively handle multiple tasks and projects. * Network with local law enforcement, mall management, other retailers, and legal counsel. * Provide a safe environment for customers and associates. Qualifications and Competencies * Bachelor's Degree from a 4-year college or university * 3-5 years related experience Communication Skills: * Excellent communication skills - ability to identify and communicate site-specific ideas and programs * Ability to work with all levels of management * Strong interpersonal skills; good follow-up skills Other Skills: * Working knowledge of the physical security aspects of the job including alarms, EAS, CCTV, and lock and key * Ability to make solid business decisions, make recommendations and implement necessary changes * Highly organized and ability to adapt quickly to changing priorities * Must be a team player Essential Physical Requirements * Requires periods of walking, standing, communicating, reaching, crouching, color vision and climbing ladders * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00 LEADER00

About * Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview As a Bloomingdale's Gift Registry Concierge, you will play a key role in delivering a personalized customer experience to your registrants. Whether in store or online, your goal is to serve as a Bloomingdale's merchandise & service expert - understanding the registrant's needs, guiding the customer journey as the registrant builds value to the registry, and providing support during the experience from start to finish. You will become well versed and educated in merchandise storewide with an emphasis on Home product, offering your expertise to registrants and gift givers. Building and maintaining client relationships and long-term loyalty will be a part of your everyday role Essential Functions * Engage and welcome customers to the Gift Registry Department * Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer * Become a product knowledge expert, understanding features and benefits of product especially in the Home Department. Be an expert on product and style and have a confident fashion voice * Commit to building customer relationships and loyalty through the maintenance of a client book * Drive loyalty program by selling both applications and enrollments * Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust * Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs * Manage customer interactions coming in through multiple online platforms * Work in a fast-paced environment, handle multiple priorities and learn new procedures * Use technology to deliver the customer experience and build registry value * Meet regularly with Supervisor to review goals and best practices * Meet or exceed registry and business goals Qualifications and Competencies Education Requirements Min/Preferred Education Level Description Minimum High School or GED High School Diploma or equivalent required Years of Experience Min/Preferred Years of Experience Comments Minimum 1 1-2 years related experience Competencies * High School Diploma or equivalent required. * 1-2 years related experience. * Prior Home Store related experience and/or training preferred. * Exceptional customer service skills required. * Professional and outgoing demeanor. * Exceptional communication skills with ability to engage in conversation. * Curious mind-set for understanding registrant needs. * Experience in building client relationships. * Ability to maintain composure in difficult situations. * Ability to work independently and as part of a team in a learning environment. * Ability to work a flexible schedule based on department and Company needs. * Proficient in use of computers (including Microsoft Office and the Internet). Physical Requirements * Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. * Frequently lift/move up to 25lbs. STORES00

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David's Bridal brand. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Assists stylists in closing sales by consulting with customers regarding gown fit and customization. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress that complies with the Dress Code Policy. Greets and escorts all alterations customers to and from alterations appointments. Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Responds promptly to all customer questions by providing product and service information. Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty. Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise. Ensure that alteration pricing is at company standards. Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards. Resolve customer service issues in a swift and effective manner that complies with company guidelines. Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. Maintain the alterations room so that it is consistently clean and well-organized. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience required, preferably in bridal and/or special occasion production environment. Prior experience with computerized POS (Point of Sale) system is a plus.

* Competitive Pay * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Barista/ Café Associate creates and sells food and beverages following established standards, providing caring hospitality, product knowledge and exceptional customer service. Essential Functions: * Demonstrate current and working knowledge of beverages (alcoholic, and non- alcoholic, coffee/ espresso bar, retail and food stations * Produce and present freshly prepared products following standard approved recipes, meeting speed of service standards * Follow company standards and maintain work area and equipment in accordance with Health Department standards. Maintain personal hygiene and professional dress code in compliance with company expectations * Follow Service Steps and Selling skills providing an exceptional customer experience * Educate, sample, and serve customers distinctive and desirable food and beverage products * Open and/or close area following appropriate checklist, verifies completion with Manager on Duty * Maintain stock levels and standards in product presentations, merchandising and signing standards Qualifications and Competencies: No Education or Experience Required Choose an item. No experience required * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays * Serve Safe Alcohol Certification * Food Safety Certification Click here to enter text. Physical Requirements: * Prolonged periods of moving and standing for at least 2 consecutive hours * May involve reaching above eye level and crouching * Frequent use of computers including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25 lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. FOOD00 STORES00

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview As the Manager, Research & Voice of Customer Programs at Bloomingdale's, you will lead the design and execution of primary research initiatives and oversee enterprise-wide customer feedback programs that inform strategic decisions. You'll be responsible for delivering actionable insights through qualitative and quantitative research, managing key customer feedback programs, and ensuring effective collaboration with internal stakeholders and external partners. You will also serve as the subject matter expert on customer feedback methodologies, optimizing our existing tools and processes while exploring innovative ways to gather meaningful insights across channels. Your work will directly influence customer experience strategies and organizational priorities. Key Responsibilities Primary Research & Insights Development Design and primary research studies, including qualitative methods (e.g., focus groups, in-depth interviews, immersions) and quantitative surveys (e.g., brand tracking, loyalty drivers, promotional effectiveness). Develop targeted research initiatives on specific experience drivers (e.g., fulfillment, luxury, service quality). Analyze results and synthesize insights into concise, action-oriented summaries. Collaborate with analytics and operations teams to connect customer insights with behavioral and transactional data for a holistic view of the customer experience. NPS & Enterprise Feedback Program Management Lead the management of the Net Promoter Score (NPS) and CSAT programs, including survey design, feedback cadence, stakeholder reporting, and program optimization. Oversee third-party platforms (e.g., Medallia) and partner coordination to ensure accurate data collection, dashboard usability, and timely delivery of insights. Maintain & evolve feedback mechanisms and experience measurement across the business Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and operations teams. Pilot and evaluate new feedback channels such as SMS, on-site prompts, and digital intercepts. Project Management Drive end-to-end planning and execution of research projects, ensuring quality, timeliness, and alignment with strategic objectives. Manage Area Research to support localized strategy with regional customer insights. Create standardized templates, playbooks, and processes to scale research capabilities across the organization. Vendor & Methodology Oversight Oversee third-party platforms and partner coordination to ensure accurate data collection, dashboard usability, and timely delivery of insights. Maintain awareness of evolving customer feedback platforms, methodologies, and sentiment analysis tools to support future program growth Evaluate and adopt emerging tools and techniques to improve research efficiency and relevance. Strategic Communication & Influence Translate research findings into compelling business narratives tailored to cross-functional audiences, including senior leadership. Deliver insights that clearly articulate the “what,” “so what,” and “now what.” Collaborate on strategic planning processes by integrating customer insights into performance reviews, roadmaps, and key initiatives. Influence decision-making through clear, evidence-based recommendations on customer experience improvements. Skills You Will Need: Trend Analysis and Research: Proficient in identifying, studying, and communicating macro trends, consumer behavior shifts, cultural influences, past and future zeitgeist impacts, and emerging style trends. Data Analytics: Experience in utilizing data analytic tools to convert information into commercial ideas and the ability to read, assess, and organize data and opportunities. Creative Presentation: Proficient in creating or collaborating on highly visual presentations and videos, with experience in Adobe Creative Suite, Excel, Word, PowerPoint, and presentation software like XD, Figma, and Canva. Communication and Collaboration: Excellent written and verbal communication skills, strong research and copywriting skills, and the ability to effectively collaborate with cross-functional teams, including Design, Merchant, and Vendor Partners. Project Management: Ability to manage multiple workstreams, prioritize based on business needs, and make decisions independently while working under general direction. Customer Focus and Storytelling: Relentless customer focus, strong ability to influence, tell compelling stories, and gain trust to implement new ideas, supporting enterprise-wide storytelling and big-idea moments. Technical Proficiency: Quick adopter of new technology and generative AI tools, proficient in Adobe Creative Suite, Excel, Word, PowerPoint, and presentation software like XD, Figma, and Canva. Leadership and Ownership: Focus on building relationship and ownership skills as an emerging leader, supporting trend strategy, vision, and fashion application for Bloomingdale's and individual areas of focus. Qualifications 6-8 years of experience in customer research, insights, or feedback program management. Proficiency in designing and executing both qualitative and quantitative research. Experience with feedback platforms such as Medallia, Qualtrics, or similar tools. Strong project management and stakeholder engagement skills. Proven ability to synthesize complex data into actionable business insights. Excellent communication and storytelling skills, both written and verbal. Experience managing vendor relationships and research budgets.

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A Barback is responsible for assisting Bartenders to ensure they have everything they need to serve customers efficiently. Their duties include replacing kegs, restocking glasses and other supplies needed to make drinks, minimal food prep, and maintaining a clean dining space throughout their shift. Essential Functions * Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours. * Prepare garnishes, refill ice wells, change beer kegs and restock napkins and straws. * Clean up the spills, remove the glassware and organize the counter. * Keep the bar area neat and clean. * Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers. * Handle emergency situations, like cleaning up broken glasses and clearing up clogged drains. * Minimal assembly of small plates as necessary. Qualifications and Competencies * Minimum High School or GED * 3-5 years related experience * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays * Must be at least 21 years old to handle/serve alcohol. * Previous restaurant/hospitality experience is required. * Barback certifications and training are preferred. * Ability to monitor and maneuver workflow to achieve priorities. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. * Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner * Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels * Ability to think creatively, strategically and technically * Ability to work a flexible schedule based on department and Company needs Physical Requirements * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling and stooping * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 75 lbs STORES00

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David's Bridal brand. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Assists stylists in closing sales by consulting with customers regarding gown fit and customization. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress that complies with the Dress Code Policy. Greets and escorts all alterations customers to and from alterations appointments. Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Responds promptly to all customer questions by providing product and service information. Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty. Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise. Ensure that alteration pricing is at company standards. Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards. Resolve customer service issues in a swift and effective manner that complies with company guidelines. Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. Maintain the alterations room so that it is consistently clean and well-organized. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience required, preferably in bridal and/or special occasion production environment. Prior experience with computerized POS (Point of Sale) system is a plus.

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. Essential Functions: * Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships * Embrace and be proficient with technology * Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice * Participate in the merchandising and operational requirements of the role Qualifications and Competencies: * High School Diploma or equivalent required * 1-2 years related experience * Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner * Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels * Ability to think creatively, strategically and technically * Ability to work a flexible schedule based on department and Company needs Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs STORES00

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Supply Chain Intern participates in Macy's 8-week Summer Internship Program, applying classroom knowledge in a real-world setting while gaining in-depth exposure to corporate Supply Chain functions such as Network Strategy and Transportation. The intern contributes directly to the business by working as part of a team and sharing new ideas. Throughout the program, the intern experiences Macy's culture through interactions with senior leaders, professional development workshops, and networking opportunities. The Network Strategy team manages how Macy's places inventory within its network, fulfills online orders, and plans future capabilities. The intern learns the factors driving these decisions and conducts analyses to evaluate potential network changes. The Transportation team intern supports outbound transportation by coordinating communication, analyzing freight performance, and assisting with export compliance, gaining experience in logistics, process improvement, and customer delivery. The intern may also support Macy's Customs Compliance team by assigning Harmonized Tariff Schedule (HTS) codes to imported items, developing skills in product classification, duty calculation, and compliance with U.S. Customs regulations. What You Will Do * Develop leadership skills and business acumen to prepare for a career in business. * Apply classroom learning through hands-on experiences to deepen knowledge. * Strengthen understanding of cross-functional coordination to drive business results. * Collaborate with executives at all levels to address challenges and implement strategies that impact the business and brand. * Build strong relationships with fellow interns, leaders, and team members. * Use analytics, metrics, and key performance indicators to complete a project and recommend business improvements. * Gain experience with best-in-class technology, including order management, transportation management, and warehouse management systems. * Demonstrate program management skills by overseeing the lifecycle of projects. * Manage deadlines effectively, working both independently and in teams. * Maintain consistent, reliable attendance and punctuality. * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. * In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Analytical Abilities: Conduct thorough analysis to support strategy, utilizing analytic tools to enhance network performance and improve customer outcomes. Communication Skills: Possess excellent written and verbal communication skills with the ability to influence others, along with strong storytelling and presentation abilities. Mathematical and Analytical Skills: Demonstrate excellent mathematical skills and the ability to apply concepts of profitability and statistical inference to practical situations. Problem-Solving Abilities: Exhibit strong problem-solving skills and the ability to think critically and apply strategies to solve complex challenges. Multitasking and Collaboration: Ability to multitask and collaborate cross-functionally with multiple internal and external business partners in a fast-paced environment. Attention to Detail: Possess strong attention to detail, ensuring accuracy in all tasks and deliverables. Process Improvement: Ability to streamline processes and identify opportunities for efficiency gains within the organization. Quick Information Processing: High aptitude for processing information quickly and offering solutions to challenges with strong decision-making skills. Proficiency in Microsoft Office: Proficient in Microsoft Office suite, with advanced proficiency in Excel (vlookup, pivot tables, macros, advanced formulas, etc.) being a plus. Report Interpretation: Ability to run and interpret reports and operate system tools as assigned by supervisor, leveraging data to drive informed decision-making. Who You Are * Rising Seniors pursuing a bachelor's degree with strong academic performance are encouraged to apply. Minimum 3.0 GPA required. * Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. * Able to work a flexible schedule based on department and company needs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. COLLEGE00 SUPPLY00

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Cosmetic's floor is known as the heart of the store and the energy is felt the minute customers walk through our doors. The Bloomingdale's Counter Manager develops and supervises a team of highly productive Beauty Advisors capable of providing excellent service and selling totality of our assortment both in store and on-line. The Counter Manager leads the team's primary focus of building and maintaining client relationships, offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Counter Manager ensures Beauty Advisors are welcoming, friendly, and engaged; keeping productivity high and excitement alive on the sales floor and always putting the needs of the customer first. Essential Functions: * Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships * Drive sales with in-store and online clients by embracing and being proficient with technology * Participate in the merchandising and operational requirements of the role Qualifications and Competencies: * High School Diploma or equivalent required * 3-5 years related experience * Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs BEAUTY00

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview The Personal Shopper is a highly engaged seller who is equipped to take care of Bloomingdale's most valuable clients. This executive's number one priority is to maximize sales and build long-term, high value relationships. The Personal Shopper is a fashion authority and skilled seller and serves as a key store resource and leader for fashion education and selling techniques. Our Personal Shoppers provide the highest level of service to clients, assisting them throughout the store with all personal, home and gifting needs. Luxury products are their specialty. In partnership with the General Manager and Special Events Manager, the Personal Shopper builds community and personal relationships that drive good will and volume. They are the ultimate Bloomingdale's brand ambassador. Perform other duties as assigned. Essential Functions Consistently provides a high-touch, personal experience; strong and consistent follow up to ensure satisfaction and offer additional service Services all shopping needs: personal wardrobe, family wardrobe, home needs, cosmetics and gifts. Anticipates needs and proactively reaches out to remind the client of occasions and holidays, and to suggest gifts Highly knowledgeable about alterations and fit; leverages the alterations service to drive sales Teaches clients how to edit, refine and style their wardrobes, both in the store and through in-home appointments Effectively manages time and productivity; utilizes available technology to maximize efficiency Expert in the features of the Bloomingdale's app and teach clients how to use it; utilizes “wish list” with clients to share product likes Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating “post-worthy” experiences Provides clients with premium access to products. Utilizes all tools to secure product for the customer: search and send, special order tool, online look books; can easily sell merchandise not within their four walls Proactively seeks out product knowledge and has the confidence to sell luxury product Hosts fashion presentations and private events in their own store each season; trade areas able to leverage Shopper to host events in local stores Merchandise Personal Styling offices, demonstrating expert mixing of product Develops a luxury client interested in attending unique events Builds a relationship based on trust with each client Has strong ties to the community, particularly with local charities; establishes Bloomingdale's as a strong supporter in the community that gives back while creating business opportunities Assists the General Manager in acquiring new high value clients through networking Serves as the store fashion leader, sharing trends and selling initiatives as a leader in the store Cultivates trusting relationships with product designers and buyers to secure limited availability product only available through Personal Shopping, especially luxury opportunities Cares about the overall service standard in the building, stops to assist or address clients' needs throughout the store Regular, dependable attendance & punctuality. Competencies High School Diploma or equivalent required. 3-5 years related experience. Excellent written and verbal communication skills. Ability to read, write, and interpret documents. Basic math skills such as addition, subtraction, multiplication, and division. Strong analytical and problem-solving skills. Must be able to work independently with minimal supervision. Able to react and adapt well to changing priorities. Leadership: Set clear expectations for leadership behavior and accountability for results. Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required. Physical Requirements Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs.

About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview The Senior, Merchant Operations - Technology Initiatives job supports the Director of Merchant Operations - Technology Initiatives in the team's work to develop and implement processes and systems. The position's primary responsibility is to help lead special initiatives around the search, discovery, and implementation of new processes and technology for the merchants and to utilize analytical skills for data analysis to drive decision making. The individual must be able to understand the business and systems needs at a detailed level to be able to connect dots between multiple complex projects and recommend, evaluate and implement technology/business solutions as required. The position entails a great deal of business/system process analysis, data analysis, project management, and communication. Essential Functions Enterprise Vision/Strategy: Understand the collective, long-term vision and ambition for Bloomingdale's and be able to connect the dots between special projects and long-term strategic ambitions Functional Vision/Strategies: Collaborate with Macy's and Bloomingdales' leadership and/or business units to formulate plans, processes, and systems that execute the requirements for their visions and needs for the business Project-Based Opportunities: Apply analytical rigor and problem-solving frameworks to objectively unearth, prioritize, pursue top-and bottom-line opportunities that challenge the status quo and tackle critical business/operations challenges Roadmaps to Operationalize: Create structures, develop roadmaps, and manage project deliverables to operationalize and scale strategic plans across and within respective retail functions for impact Colleague Connection: Stay on the pulse of the merchants POV toward processes, practices, and operations to act as a bridge between them and Macy's/Bloomingdale's leadership so that both parties work together to achieve larger goals Partner with the merchant organization to prioritize solutions that aim to solve pain points Perform other responsibilities as assigned Qualifications and Competencies Education/Experience: Bachelor's Degree from a 4-year college or university 3+ years of related experience Communication Skills: Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner. Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines at many levels. Reasoning Ability: Highly analytical, strategic, and able to identify data trends and present risks and opportunities Visionary Thinking: Ability to be a forward thinking and innovative leader with a vision to drive transformative strategies. Ability to think creatively, strategically, and technically and to connect the dots between multiple complex processes and systems. Other Skills: Demonstrated ability to balance multiple projects and be flexible in response to changing priorities Proficiency of MS Office computer programs is required Ability to work a flexible schedule based on company needs Physical Requirements: Requires prolonged periods of sitting, with occasional standing Occasionally requires walking, bending, reaching, hearing and talking Continuous use of computers and other office equipment May require to lift/move up to 25 lbs.

Our Brand Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. What We Can Offer You * Performance and Referral bonus opportunities * Sales commissions * Merchandise discounts * An inclusive, challenging, and refreshingly fun work environment * Empowerment to perform impactful work with tangible results * Employee Assistance Program (mental health and financial literacy resources) * Colleague Resource Groups (CRGs), give-back/volunteer opportunities Job Overview The role of the Fitting Room Service Ambassador (FRSA) is to make the customer the number one priority by greeting and assisting the customers both in the fitting room and on the floor. The colleagues should respond to the customer for requests of additional merchandise and other assistance in the fitting room as well as ensuring every fitting room is customer-ready by promptly clearing merchandise and preparing it for its return to the appropriate areas on the selling floor. They should leverage their product knowledge to drive sales in the fitting rooms by educating, making product recommendations and assisting the customers. In addition, they should help maintain and recover, in adjacent areas, on the selling floor following company merchandise directives (in conjunction with the sales colleagues) to ensure the area is neat, clean and ready to shop. Essential Functions * Greet and assist the customer both in the fitting room and on the floor * Ensure fitting rooms are customer-ready by promptly clearing merchandise and preparing it for its return to the appropriate area on the selling floor * Respond to customer requests for additional merchandise and other assistance in the fitting room * Leverage product knowledge to drive sales through suggestive selling and customer assistance * Ensure merchandise is saleable, tagged and floor ready when preparing merchandise for its return to the selling floor * Maintain communication with store leadership team to support protecting the customer experience, drive sales and reduce shortage * Communicate signs of potential loss including damage to merchandise, missing sensors, tags, etc * Maintain and recover in adjacent areas on the selling floor ensuring the area is neat, clean and ready to shop * Be proficient in Bloomingdale's Point of Sale systems and company devices to process sales in a warm celebratory fashion * Must be available to work a varied retail schedule including nights, weekends and holidays Qualifications and Competencies * No Education or Experience Required * No experience required * Potential use of computers and handheld electronic equipment * Become proficient in Bloomingdale's Point of Sale systems * Able to multi-task in a fast-paced environment, strong sense of urgency * Proven ability to build cross functional relationships across stores and the organization * Able to work a flexible schedule based on department and store/company needs * Regular, dependable attendance and punctuality required * Able to work independently Essential Physical Requirements * Prolonged periods of standing/walking around the store and fitting room * Potential use of computers and handheld electronic equipment * Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color vision * Lifting and moving items weighing up to 30 lbs Bring your creativity, energy, and ideas to the Bloomingdale's team - Apply Today! This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00

About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Barista/ Café Associate creates and sells food and beverages following established standards, providing caring hospitality, product knowledge and exceptional customer service. Essential Functions: Demonstrate current and working knowledge of beverages (alcoholic, and non- alcoholic, coffee/ espresso bar, retail and food stations Produce and present freshly prepared products following standard approved recipes, meeting speed of service standards Follow company standards and maintain work area and equipment in accordance with Health Department standards. Maintain personal hygiene and professional dress code in compliance with company expectations Follow Service Steps and Selling skills providing an exceptional customer experience Educate, sample, and serve customers distinctive and desirable food and beverage products Open and/or close area following appropriate checklist, verifies completion with Manager on Duty Maintain stock levels and standards in product presentations, merchandising and signing standards Qualifications and Competencies: No Education or Experience Required Choose an item. No experience required Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Serve Safe Alcohol Certification Food Safety Certification Click here to enter text. Physical Requirements: Prolonged periods of moving and standing for at least 2 consecutive hours May involve reaching above eye level and crouching Frequent use of computers including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25 lbs. This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. FOOD00 STORES00

* Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience. Essential Functions: * Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships * Embrace and be proficient with technology * Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice * Participate in the merchandising and operational requirements of the role Qualifications and Competencies: * High School Diploma or equivalent required * 1-2 years related experience * Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner * Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels * Ability to think creatively, strategically and technically * Ability to work a flexible schedule based on department and Company needs Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May involve reaching, crouching, kneeling, stooping and color vision * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions * Frequently lift/move up to 25lbs STORES00

Discover the Legacy of Excellence at Fortunoff Backyard Store! Did you know that Fortunoff Backyard Store is the nation's largest specialty retailer of outdoor home furnishings? We have furniture showrooms throughout NY, CT, NJ, PA, DE, VA and still growing! With over 100 years of history-we're thriving! Be a part of a team where growth and opportunity and making great money all year round are always in season! Live your best with FBYS as we continue to flourish, innovate, and set the standard in outdoor living! Two Weeks of Vacation After Just Two Months: In just two months, you're already setting your sights on a well-deserved two-weeks of paid vacation-your first of many! But that's just the start of your journey with us. Stick around, and soon you'll be basking in the sun on three-weeks of paid vacation, with even more time off as you continue to grow with us. We know that when our team is happy, greatness follows. Come join us and let's achieve greatness together! Your Well-Being Matters to Us: Enjoy premium medical, dental, and vision benefits that start just 30 days after you join us. We're here to support your health from day one! We're Committed to Your Future: We're all about building a bright future, which is why our 401K plan comes with a sunny employer match-your ticket to a worry-free retirement. WE OFFER: Guaranteed hourly rate plus commissions from 2.5% to 5.0% plus incentives at 20% Vacation, Paid Holidays & Personal Time Health Insurance Employee Development 401K + Matching Discounts on Merchandise Sick, Family, Disability, Military, Jury, Bereavement, & Voting Leave Anniversary Benefits - Additional Vacation Hours, Merchandise Discounts, Sick Days, & Paid Trips to Your Destination of Choice (value depends on how many years worked) The Fortunoff Backyard Store Way: We believe that happy employees are productive employees, and we support a performance-driven environment where our associates look forward to coming to work! Sales experience is a plus, a passion for people is a must. Live your best with Fortunoff Backyard Store! Apply today! ______________________________________________________________________________________ The Chair King, Incorporated, and Furniture Concepts, LLC, collectively “the Company”, reserve the right to modify, interpret, or apply this in any way the company desires. This in no way implies that these job duties are solely inclusive and representative of all duties associated duties, including essential functions and duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “AT WILL”. Qualified employees who, because of a physical impairment that significantly limits a major life activity, require a reasonable accommodation to perform the essential functions of this position should notify their manager or Human Resources. Powered by JazzHR pSseCOwhQg

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David's Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David's Bridal brand. Essential Job Functions: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options. Assists stylists in closing sales by consulting with customers regarding gown fit and customization. Maintain store-standards to support a flawless shopping experience. Maintain a high standard of dress that complies with the Dress Code Policy. Greets and escorts all alterations customers to and from alterations appointments. Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer. Responds promptly to all customer questions by providing product and service information. Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty. Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise. Ensure that alteration pricing is at company standards. Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards. Resolve customer service issues in a swift and effective manner that complies with company guidelines. Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. Maintain the alterations room so that it is consistently clean and well-organized. Performs duties and tasks as assigned by store management. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. Education & Credentials: High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience required, preferably in bridal and/or special occasion production environment. Prior experience with computerized POS (Point of Sale) system is a plus.