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FORUM Credit Union jobs - 3,389 jobs

  • Member Advisor/Teller - Greater Indianapolis

    Forum Credit Union 3.7company rating

    Forum Credit Union job in Fishers, IN

    $18/hour plus Saturday bonus Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community? We are honored to be a Best Place to Work in Indiana for over a decade. Our mission is helping members live their financial dreams. As a Member Advisor you will be a trusted advisor to our members and process financial transactions. Welcome to the evergreen job posting for Member Advisor positions at FORUM. This announcement serves as an open invitation for interested candidates to apply for potential future opportunities. Although we may not have an immediate opening, we are always seeking exceptional individuals who are passionate about making a difference and contributing to our dynamic team. Responsibilities Daily responsibilities consist of: Accurately and efficiently assisting members with transactions (cash handling) Problem solving and member account maintenance Identifying needs and recommending appropriate products and services Providing excellent member service Assist at other branches within the region as needed You may enjoy this job if: You are a problem solver, with attention to detail You have the ability to multi-task and adapt to change You are a team player, but can also work independently You want career opportunity and growth Qualifications What we are looking for: High School Diploma or Equivalent Previous Customer Service Experience Proficient Computer Skills Enthusiastic and Positive Attitude Employee Perks: $18/Hour + Saturday Bonus Student Loan Reimbursement Tuition Assistance Wellness Programs Community Involvement and Paid Volunteer Time Professional Development/Award Winning Training Program 401K with Match Comprehensive Benefits Package Generous Paid Time Off Please note: A criminal background screen will be conducted upon hire. FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $18 hourly Auto-Apply 60d+ ago
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  • Member Advisor/Teller - US31 South branch

    Forum Credit Union 3.7company rating

    Forum Credit Union job in Indianapolis, IN

    $18/hour plus Saturday bonus Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community? We are honored to be a Best Place to Work in Indiana for over a decade. Our mission is helping members live their financial dreams. As a Member Advisor you will be a trusted advisor to our members and process financial transactions. Responsibilities Daily responsibilities consist of: Accurately and efficiently assisting members with transactions (cash handling) Problem solving and member account maintenance Identifying needs and recommending appropriate products and services Providing excellent member service Assist at other branches within the region as needed You may enjoy this job if: You are a problem solver, with attention to detail You have the ability to multi-task and adapt to change You are a team player, but can also work independently You want career opportunity and growth Qualifications What we are looking for: High School Diploma or Equivalent Previous Customer Service Experience Proficient Computer Skills Enthusiastic and Positive Attitude Employee Perks: $18/Hour + Saturday Bonus Student Loan Reimbursement Tuition Assistance Wellness Programs Community Involvement and Paid Volunteer Time Professional Development/Award Winning Training Program 401K with Match Comprehensive Benefits Package Generous Paid Time Off Please note: A criminal background screen will be conducted upon hire. FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $18 hourly Auto-Apply 53d ago
  • AVP of Meetings & Events

    Indiana Bankers Association 3.7company rating

    Indianapolis, IN job

    The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more. General Description Under the general direction of the Senior Vice President of Professional Development, this position provides managerial oversight for the Association's larger events. Key Duties and Responsibilities Has primary focus on the Association's signature events listed below, with oversight from the SVP of Professional Development. Responsibilities will include speaker selection, content development, marketing, sales and logistics. Will chair various IBA event-related committees including Business Lending, Compliance, Human Resources, Marketing, Retail, Operations & Technology, Financial Management, and Trust. Will participate in IBA education-related committees including Agriculture and Cyber/Security Committees. Will provide direction, when appropriate, for Professional Development Coordinators. Will also serve as additional support, when needed, for the various tasks listed in the Professional Development Coordinator's job description that may need completed for the preparation of an educational offering. Acts as a resource person for other IBA staff members in the area of meeting and event planning and implementation. Handles member inquiries and provides member outreach. Some in-state travel may be required. Performs additional duties, as required or assigned. Event Listing and Key Responsibilities Events included, but not limited to, Mega Conference; Annual Convention; Banking on Women; Legislative Day (in conjunction with Government Relations); FLD Day @ Statehouse and FLD Conference (in conjunction with the FLD Coordinator); and the Economic Outlook The following is a listing of various roles and responsibilities that will be required for the events listed above. Not every event will require every responsibility listed below. This is a general list of roles and responsibilities, and some events may require additional responsibilities depending on the event and circumstance. Organizing and managing the committees listed above. Create, distribute, collect and review necessary Requests For Proposal (RFPs). Determine event date, schedule and track necessary sessions. Contact and contract necessary event and/or track speakers. Solicit potential exhibitors and sponsors for tradeshow exhibits and various sponsorship opportunities. Obtain necessary continuing education credits for the event. Determine, create and negotiate necessary signage and marketing materials. Onsite oversight and management of the event completion. Qualifications/skills requirements Required knowledge of adult education concepts, meeting planning and administration. Certified Meeting Professional (CMP) designation very beneficial. Strong oral and written communication skills; proven interpersonal competence. Demonstrated ability to handle details expeditiously and work on multiple projects. Relevant college degree and familiarity with adult education concepts essential. Awareness of banker education principles a plus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent walking, standing, and sitting within the work area. Driving to/from other locations for business-related purposes. The ability to lift office supplies/equipment of approximately 50 pounds. Pay $75,000.00 - $90,000.00 per year Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule Monday to Friday Weekends as needed Work Location In person
    $75k-90k yearly 4d ago
  • Process Improvement Associate

    Beacon Health System 4.7company rating

    Elkhart, IN job

    PLEASE READ: This role is NOT REMOTE. Responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed. Education and Experience Bachelor's degree required, Industrial Engineering or similar field preferred. 1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred. Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk. Licensure/Certification Lean Six Sigma certification preferred. Ongoing professional development in process improvement expected (training, workshops, professional associations).
    $28k-49k yearly est. 1d ago
  • Delivery Support Associate

    NSC 4.8company rating

    Indianapolis, IN job

    Preferred: Bi-lingual Spanish speaking The Delivery Support Associate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery Support Associate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery Support Associate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk). Key Accountabilities Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries. Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery Support Associate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome. Process necessary background checks and drug tests required for jobs. Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday. Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates. Provide timecard and billing adjustment as needed to ensure proper payout and invoicing. First point of contact for trouble shooting any onboarding and payroll issues. Work with each recruiting team on ensuring job boards are up to date. Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active. Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process. Contribute to front of the office duties as needed per office. Other duties as assigned. Minimum Experience Requirements High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications. Prefer experience with human resources processes, employee onboarding, and/or payroll process experience. Previous experience with delivering exceptional customer service. Ability to work independently Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information. Judgment and decision-making ability. Strong customer service/client relations skills. Organizational and multi-tasking skills. Communication skills (oral and written). Ability to handle stress successfully. Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications. Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems. Able to initiate and embrace change. Time management skills (ability to multi-task). Interpersonal skills.
    $23k-33k yearly est. 3d ago
  • Commercial Loan Officer

    Horizon Bank 4.5company rating

    Indianapolis, IN job

    The Commercial Loan Officer plays a vital role on the lending team, collaborating and generating solutions for current and perspective business clients. The CLO actively solicits for new business by marketing all of Horizon's commercial banking products within a specified geographic area. In addition, the CLO will manage a book of business that requires on-going client interaction and financial analysis to maximize market penetration and account performance, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Principal Accountabilities Responsible for business development, structuring and underwriting loan requests for new and existing clients, growing loan and deposit portfolio and generating fee income. Ensure client relationships are profitable and partner with other areas of the Bank to meet all of the financial needs of the clients. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA). Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through active involvement in local organizations and events. Duties Protect Bank's assets and maintain quality of portfolio by adhering to lending processes, policies and procedures, legal and ethical requirements and regulations, audit requirements, and established risk management guidelines. Ensure all Commercial Banking business is in conformity with Bank Policies & other guidelines. Adhere to Know Your Customers Rules & Bank Policies & Procedures for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation; Identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering. Identify and cross-sell value added commercial banking services by following a proactive sales and business development plan. Generate new loans, deposits and fee income from new and existing clients by maintaining an ongoing business development program. Minimize loss risk by monitoring loan portfolio & loan repayment activities and take necessary action to collect from past-due accounts. Provide underwriting expertise in all categories of transactions; apply analytics and guidance in required structuring and terms in order to balance the risk and rewards of the transaction in an attempt to win the business. Provide expertise and guidance in negotiating and documenting loan transactions with clients. Participate in Administration of loans - Reconcile draw packages (sworn statements & AIA's), order & review inspections, order date down endorsements & title updates, and interact with clients as necessary. Monitor economic trends in accordance with client financial analysis to assist in portfolio reviews. Maintain customer confidence and protect bank operations by keeping information private and confidential. Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks. Keep up to date on market trends by participation in professional organizations and community projects and events. Other duties as assigned. Qualifications & Skills Bachelor's degree in finance, economics, or accounting and 5-years related experience in financial services industry or equivalent education and experience desired. High school diploma or equivalent required. In-depth understanding of structuring commercial loan requests. Proven track record in Business Development. Strong interpersonal skills used within a team environment and in client interaction with emphasis on relationship building. Credit/analytical skills to assess financial statements, cash flow and risk. Excellent written and oral communication skills including the ability to write clear and concise credit correspondence. Self-motivated and persuasive, with the ability to motivate others and accept coaching. Must have proficient typing and computer skills, specifically Microsoft Office products. Core Competencies Risk Assessment Decision Making and Judgment Relationship Building Adaptability and Flexibility Effective Questioning Results Focused Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone. 90-100% Able to remain stationary at a desk for long periods of time. 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Travel to meet with clients, attend closings, seminars and meetings. Some overnight travel may be required. Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $36k-47k yearly est. 5d ago
  • Learning & Development Manager - Carmel, IN

    Wesbanco Bank Inc. 4.3company rating

    Remote or Carmel, IN job

    Back Learning & Development Manager #33-8724 Carmel, Indiana, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Indianapolis Work Hours per Week 40 Requirements Bachelor's Degree in a related field of study required or 5 years of related experience required. Certified Professional in Training Management (CPTM) is a plus. Minimum of five years of experience in training curriculum development or course design and/or facilitation required. Banking product knowledge, preferably Retail, Consumer and Commercial a plus. Experience presenting to groups of individuals. Management and leadership skills required. Job Description SUMMARY: Directs, leads and executes the learning and development strategies, programs, curriculum and learning systems for the bank. Collaborates with business unit leaders and Human Resources in the development and implementation of learning solutions. Ensures consistent and effective implementation of the L&D Operating Model and guiding principles across the bank. Partners with business unit and operational leaders to assess, design, develop, evaluate and refine learning solutions and experiences. Ensures learning needs are met in the most cost-effective manner based on currently available technology and resources and supervise the development or acquisition of new programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coaches, engages, develops and leads the learning and development team. Manages the budgets with a disciplined approach to maximize dollars. Researches and identifies learning needs, coordinates the design, development, implementation and evaluation of learning and development solutions. Determines training and development priorities as a result of needs analysis and acquiring or developing programs and resources to meet priority needs. Ensures appropriate governance practices for all learning and development. Collaborates with executives, HR partners, business leaders, vendors, and design partners to create learning solutions that enable organizational talent to achieve strategic business objectives. Creates efficiencies by transforming training to digital content and technologies, decreasing travel costs, and increasing consistency of content. Provides ongoing business consultation, collaborates with executive partners to determine where learning and development gaps exist, in support of strategic business objectives. Develops systems, plans and procedures to assure accurate measurement of training activities, expenses and productivity to assist in measuring ROI (Return On Investment) for the training programs. Works collaboratively with Human Resources, Operations, Research and Development, and other departments to ensure joint projects and programs are effective. Keeps abreast of operations critical issues and offers training solutions as appropriate. Evaluates the quality of facilitator-led training. Gives feedback to facilitators and follows up on improvement. Measures training program effectiveness based on measurable results. Ensures continuous program training improvement. Gathers feedback from business leaders and partners to continually enhance the learner experience. SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, & firing, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Excellent Judgement and strong decision-making skills Objective approach to problem solving. Strong organization and planning skills. Strong analytical skills. Valid and unexpired driver's license. Ability to travel to all WesBanco Markets. Requires up to 50% travel. May require travel away from home up to a week at a time Flexibility with work schedule. Ability to maintain confidentiality. Proficiency in Microsoft Office Products including Word, Excel and PowerPoint. Must also have the ability to develop visual graphics and PowerPoint presentations. Must have a familiarity with instructional design and/or online course development. Ability to effectively use technological resources for meetings, coaching, and training. Full-Time/Part-Time Full-time Area of Interest Human Resources All Locations Carmel, Indiana, United States
    $101k-121k yearly est. 3d ago
  • Business Banker

    Horizon Bank 4.5company rating

    La Porte, IN job

    The business banker is responsible for attracting new business clients to the bank and managing a portfolio of small business clients. This is encompassed by business loans, business deposits, and Treasury Management products/services. Develop new relationships through outside sales activities, prospecting, and community involvement. Perform all work in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Principal Accountabilities Accountable for net merchant processing income, small business deposit gathering, and small business loan production to meet or exceed budgeted financial results. Support customer service activities, loan processing, collections, risk management and compliance requirements. Provide guidance to avoid bank losses and ensure that established policies and procedures are followed. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness, and volume of sales and service activity. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events. Duties Communicate regularly with Market President; develop and implement strategic initiatives to achieve goals Monitor sales reports and daily sales activities to identify opportunities for cross-sell and referrals to other business lines; Call on current and potential customers to develop new business and retain or expand existing relationships Provide management with weekly, monthly and quarterly reports as directed. Identify quickly any issues requiring a service recovery plan, take a leadership role in providing direction or personally offer corrective action and follow up to ensure customer satisfaction. Accountable for ensuring periodic testing of controls, documentation and reports are completed and submitted timely. Accountable for ensuring adherence to established regulations, policies, Standard Operating Procedures (SOPs), and instructions. Report suspicious transactions or unusual occurrences to supervisor. Maintain customer confidence and protect bank operations by keeping information private and confidential. Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks. Other duties as assigned. Qualifications & Skills High School diploma or GED required; Bachelor's degree in finance or business preferred 3+ years' management experience in retail or financial services; banking experience preferred. 3+ years' sales experience. Sales management is a plus. Exhibit excellent sales skills with a high level of customer service orientation. Display a friendly and personable demeanor and a high degree of integrity. Experience managing appropriate risk and making sound decisions. Successful candidates must have strong leadership skills, excellent interpersonal skills, and a demonstrated attention to detail. Experience with complex math functions with capacity to analyze credit and financial information. Ability to effectively respond to customer needs and willing to solicit feedback to improve service. Ability to present information with diplomacy and tact. Strong knowledge of Microsoft Office software applications. Core Competencies Adaptability & Flexibility Decision Making & Judgment Consultative Sales Results Focus Customer Focus Time Management Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 75% - 100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the branch. 75% - 100% Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone 75% - 100% Regularly move about the branch to access areas such as office space, common areas, and printer/copier 50% - 100% Able to remain in stationary position 50% - 100% Able to grasp, move and sort forms and papers. 75% - 100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $42k-67k yearly est. 5d ago
  • Compensation and Payroll Specialist

    Horizon Bank 4.5company rating

    Michigan City, IN job

    Oversee multi-state bi-weekly payroll processing for approximately 900 Advisors using payroll software. Serve as the technical expert for the HRIS system. Assist the Compensation & Payroll Officer to ensure market competitiveness related to base pay, bonus, incentive and commission programs. Prepare management reports and support special HR department projects. Principal Accountabilities Accountable for adherence to the established Standard Operating Procedures, compliance standards, quality and timeliness of payroll activities. Accurately audit data related to payroll to meet the specified deadlines. Coach, train and advise HR Specialists and Assistants to ensure consistent products are delivered with Exceptional Service and Sensible Advice. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, email and telephone communications. Actively protect confidentiality of Advisor personnel and payroll records. Demonstrate Horizon Bank's commitment to the communities we serve through active involvement in local organizations and events. Duties Oversee bi-weekly payroll processing and Special Payrolls to ensure all procedures are followed, data is transmitted timely and General Ledger postings are accurate. Receive and review payroll documentation related to bonuses, incentives and commissions to ensure accuracy of calculations and presence of required signatures and approvals. Research and resolve questions from managers and advisors relative to payroll information such as time off, tax questions, pay calculations and user support. Process wage tax filings and corrections and disseminate W-2, 1099 and other payroll/compensations forms annually. Support management with organizational structure projects and provide support for compensation-related projects, guidelines and procedures for annual merit, bonus and equity planning cycles. Participate in salary surveys and analysis projects. Assist with administration of base pay, bonus, incentive and commission programs. Work with HR Management to ensure that the HRIS system meets compensation needs and is updated as necessary to reflect changes to salary structures, incentive programs, etc. Formulate and update Job Descriptions and assist with determination of appropriate salary ranges utilizing compensation consultant. Prepare Management and Accounting reports as requested. Ensure assigned departmental invoices are processed timely and that the budget file is kept up to date. Assist with the compensation integration for mergers and acquisitions. Respond to and assist with internal/external audit requests. Complete special projects as assigned, including ad-hoc analysis and outline of specific observations and recommendations. Continuously seek opportunities for improving processes. Develop, document and update procedures and SOPs to stay abreast of software, program or regulatory changes. Other duties as assigned. Qualifications & Skills 2-year degree in Accounting, Finance or Human Resources or equivalent experience. 3 or more years' payroll processing experience with HRIS systems knowledge; ADP experience desired. Detail-oriented with strong mathematical, analytical and problem-solving skills and ability to apply knowledge in relationship to the compensation strategy. Customer focused with ability to communicate diplomatically with all levels of the organization. Self-starter, flexible and able to work non-standard hours on occasion to meet payroll deadlines. Able to handle multiple administrative tasks under time pressure Team player working effectively with others in the Human Resources department Proficient in Microsoft Office products Core Competencies Ethics and Integrity Customer Focus Adaptability and Flexibility Teamwork Analytical Thinking Results Focus Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA) Physical Demand: Percentage of Time: Communicate with advisors and managers regarding payroll transactions and issues. Able to exchange accurate information with others. 75% - 100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of employees, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility and other areas in which work is performed. 75% - 100% Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone. 75% - 100% Regularly move about the branch to access areas such as office space, common areas, and printer/copier. 50% - 100% Able to grasp, move and sort forms and papers. 75% - 100% Able to remain in stationary position. 50% - 100% Occasionally position self to reach heights between floor and 6' Occasionally travel to Horizon locations to meet with advisors or managers. Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $43k-53k yearly est. 3d ago
  • Fraud Analyst

    Horizon Bank 4.5company rating

    Michigan City, IN job

    A Fraud Analyst will investigate forgery and theft within customers' accounts and transactions on behalf the Bank. Track and monitor all of the Bank's transactions and activity that comes through the customers' accounts. The monitoring includes debit transactions and disputes, check fraud, ACH and wire activity. This position performs various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations. Principal Accountabilities Responsible for researching criminal fraud methods and tools, tracking financial data, creating reports, identifying and investigating possible fraudulent activities, and developing techniques and tools useful in the prevention of fraud. Responsible for adhering to all Bank policies and procedures including to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. Represent the Bank to both internal and external contacts in a courteous, professional manner in face-to-face, written and telephone communications. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events. Duties Process the day to day consumer disputes for unauthorized debit transactions. Process all charge back transactions timely. Provide back up for legal document processing and BSA transactional monitoring. Perform customer and transaction analytics to identify potential fraud trends. Participate in on-going training to stay abreast of new fraud trends, risks and procedures. Other duties as assigned Qualifications & Skills Three years general banking or regulatory agency experience, with an emphasis in compliance and/or operations. College degree or equivalent banking experience desired. High School diploma or GED is required. Basic knowledge of Bank administration, lending and operations products and services, related state and federal laws and regulations and other Bank operational policies and procedures. Ability to proactively identify and assess potential concerns and risk. Comprehensive understating of general banking compliance regulations and laws. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) Ability to demonstrate strong interpersonal skills and communicative skills as well as effective written and verbal communication. Must be highly organized, self-starter and adaptable to change. Must possess exceptional organization, time management and follow-up skills. Core Competencies Problem Solving Decision Making and Judgment Written Communication Analytical Thinking Risk Assessment Stress Management Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA) Physical Demand: Percentage of Time: Communicate with regulators, vendors, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $69k-88k yearly est. 3d ago
  • System Director of Process Improvement

    Beacon Health System 4.7company rating

    South Bend, IN job

    The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes. Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions. MISSION, VALUES, and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Responsibilities Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by: Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change. Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement. Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities. Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes. Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices. Build systems of accountability to sustain results from improvement initiatives. Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by: Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative. Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions. Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units. Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by: Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement. Participating in Beacon committees as designated. Completing other job-related assignments and special projects as directed. Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise. Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies. Leadership Competencies Drives Results - Consistently achieving results, even under tough circumstances. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department-specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout the fiscal year. Maintains license/certification in good standing throughout the fiscal year. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process, and compliance. Complies with established organization and department policies. Available to work overtime when required. Education and Experience The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques. Knowledge & Skills Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management. Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise. Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies. Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics. Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations. Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required. Strong facilitator with excellent organizational and interpersonal skills. Demonstrates well-developed communication skills (both verbal and written). Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success. Requires the ability to prioritize and to handle a multitude of assignments at one time. Working Conditions Works in an office environment. This is not a remote position. May be required to travel to off-site locations. Physical Demands Requires the physical ability and stamina to perform the essential duties of the position.
    $111k-151k yearly est. 1d ago
  • General Employment Application

    Forum Credit Union 3.7company rating

    Forum Credit Union job in Fishers, IN

    FORUM Credit Union is a member focused, results driven financial institution who strives to provide the best customer service and financial advice to all of our members. Our mission is to help our members live their financial dreams . FORUM serves families and businesses in the state of Indiana with convenient branch locations and online access from anywhere. Don't see the job you are looking for? APPLY HERE! We are always looking for dedicated, hard-working individuals who want to join the FORUM Team! Please submit your general application here in order to be considered for future employment opportunities. Our team will reach out if we have an open role that matches your experience. *Please Note: If there is a specific job you are interested in, please apply under that job posting.* Responsibilities FORUM Credit Union might be the place for you if: If you enjoy helping meet the needs of members through listening, identifying, and recommending credit union products and services You focus on the thoroughness and accuracy of work You provide high priority to customer/member satisfaction and service If you are able to be responsive to member and employees needs and be able to handle all problems and complaints with professionalism and courtesy If you enjoy being a part of a fast-paced, challenging and rewarding career Qualifications We are looking for someone who: Has a positive attitude and great work ethic Is willing to continuously learn and develop both professionally and personally Is committed to their work Can get along with others, as well as work independently when needed Is very customer service oriented Has a High School Diploma or Equivalent Employee Perks: Competitive Pay Student Loan Reimbursement Tuition Assistance Wellness Programs Community Involvement and Paid Volunteer Time Professional Development/Award Winning Training Program 401K with Match Comprehensive Benefits Package Generous Paid Time Off Please note: A criminal background screen will be conducted upon hire. FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Loan Operations Clerk

    Horizon Bank 4.5company rating

    Michigan City, IN job

    Responsible for daily tracking of consumer and mortgage insurance, input of loans, loan verification and loan check-ins, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Work within a team to ensure loans progress through the pipeline efficiently and effectively. Principal Accountabilities Provide support for sales, consumer loan and mortgage department personnel as needed. Meet or exceed the stated Service Guarantee commitments. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), as well as quality of documentation, timeliness and volume of loans closed. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events. Duties Sort and distribute incoming insurance mail and track all non-escrowed mortgage-secured loans over $100K and forward to vendor. Handle daily mortgage insurance mail and review the mortgage insurance cancellations and reinstatements. Forward cancellations to our vendor for mortgage secured loans so that letters are sent. Process monthly PMI disbursements to meet the due dates. Process incoming daily contracts within 24 hours of receipt Review files for missing items and notify dealer of any missing items Monitor the Credit Admin InBox and process all requests prior to 4:00 pm on same day Cash incoming indirect contracts accurately Check in all loan packets received from sales offices and track outstanding packets to ensure receipt of the final signed documents. Book consumer, indirect, mortgage and commercial loans and board onto the FISERV Signature Core Banking System. Ensure all outstanding billings, such as appraisal, recording, or title fees, have been received and processed by Credit Admin Review daily and monthly tickler reports and ensure that the ticklers are being reviewed and cleared. Review and update the daily new loan report for mortgage verification and review the Loan Coupon journal daily for any coupon book order errors Perform loans verification on mortgage, consumer, and commercial loans and prepare documents for CBS input and imaging Communicate with Loan Officer and title companies when loans are ready to schedule closing appointments Conduct final loan quality credit checks Prepare disbursement checks and arrange wire transfers Perform post-closing verifications Accurately and promptly prepare payoff letters, as well as release of mortgages or other collateral Review draw requests on commercial lines of credit and construction loans to ensure funds are disbursed within the guidelines of the loan approval. Re-verify loan criteria as needed. Review paid loans prior to releasing collateral. Maintain file coverage for team members out of office, provide back up support for consumer declines, credit score disclosure letters, scanning files into Metavante imaging system. Process all insurance premium disbursements as scheduled. Contact insurance companies for missing bills. Assist with maintenance items such as automatic transfers, due date changes and payment amount changes as well as HELOC check order requests Ensure all auto debits and/or HELOC orders are completed timely Complete Indirect Audits and ensure required lien documentation and cip verification is in file Process ATM/ACH/return checks Verify and balance ACH worksheet and resolve discrepancies daily Balance workstation and resolve discrepancies daily Report suspicious transactions or unusual occurrences to supervisor. Conduct and document periodic risk reviews and run reports as needed Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions. Maintain customer confidence and protect bank operations by keeping information private and confidential. Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks Other duties as assigned Qualifications & Skills High school diploma or equivalent with a minimum of 2 years' experience processing mortgage, consumer, commercial and/or small business loans. College degree in business, finance or related field of study preferred. Knowledge of agency guidelines and industry standards as they relate to mortgage, consumer, commercial and/or small business Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers. Accuracy and ability to prioritize daily goals. Ability to follow detailed instructions and a wide range of procedures requiring sound judgement. Ability to perform complex mathematical computations using various business machines and/or computers. Must have proficient typing and computer skills. Core Competencies Attention to Detail Conflict Management Time Management Results Focused Regulatory Compliance Relationship Building Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI
    $31k-35k yearly est. 3d ago
  • Financial Center Manager

    Northwest Bank 4.8company rating

    Marion, IN job

    As a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. Your role will encompass a variety of duties aimed at driving growth, efficiency, and customer satisfaction. Essential Functions * Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments. Lead by example by actively engaging in sales activities and motivating staff to achieve their sales objectives. * Individual Goal Achievement: Work closely with each team member to set clear, measurable goals aligned with organizational objectives. Provide guidance, support, and resources to help team members achieve their individual targets. Regularly monitor progress utilizing sales tools and provide effective coaching to ensure continuous improvement. * Operational Soundness: Accountable for all operational activities within the financial center, including financial center cash management, compliance with regulatory requirements, and adherence to internal policies and procedures. Implement risk management practices to safeguard assets, minimize fraud, and maintain a secure banking environment. Collaborate with support functions to streamline processes and enhance operational efficiency. * Leadership Portraying the Northwest Bank Culture: Uphold a customer-centric culture within the financial center by ensuring that every customer interaction is prompt, courteous, and efficient. Address customer inquiries, concerns, and complaints promptly to ensure high levels of satisfaction and retention. Implement initiatives to improve the overall customer experience and loyalty. * Employee Development: Provide guidance, coaching, and mentorship to financial center staff to enhance their product knowledge, sales skills, and customer service abilities. Conduct regular documented performance evaluations utilizing the HR tool, to identify training needs, and support career development opportunities for team members. * Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information. * Community Engagement and CRA Efforts: Represent Northwest Bank in the local community by participating in events and initiatives. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Preferred Work Experience 2 - 3 years Banking and/or retail experience 2 - 3 years Sales leadership experience 2 - 3 years Management experience Knowledge, Skills, and Abilities * Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches * Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans * Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion * Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning * Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience * Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information * Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required * Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $34k-50k yearly est. 5d ago
  • Mortgage Banker/MLO

    Northwest Bank 4.8company rating

    Fishers, IN job

    The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams. Essential Functions Originate permanent conventional and FHA/VA/RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS/CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS/CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk Assist with borrower communication for construction loan overflow Manage mortgage activity according to bank strategies Interview borrowers to initiate complete, accurate and timely loan applications and disclosures Meet timelines associated with regulatory disclosures Work with processing center to streamline the process from application to closing Maintain thorough knowledge of core lending products and rate/fee structure, thorough knowledge of loan origination system, and working knowledge of related systems Understand borrower needs and recommending appropriate loan products Comply to investor, insurer, and bank policies and procedures Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc. Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits Ensure loan decisions and recommendations are based on accurate information Manage confidential and sensitive information appropriately Respond to Quality Control reviews in a timely manner Monitor and understand performance of individual portfolio Pro-actively call on abandoned mortgage online applications Respond to online requests for contact via Northwest website Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source Work cooperatively with referral sources and mortgage production staff Project professional image that inspires confidence and trust Manage flexible schedule to meet customer needs Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Qualifications Bachelor's Degree in related subject preferred Registration with NMLSR and annual renewal * Registering with the Registry and maintain registration * Obtaining a unique identifier through the Registry * Providing MLO unique identifiers to consumers Upon Hire required 3 - 5 years lending/banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience preferred Ability to analyze financial data The base salary plus commission for this position is generally $65,000-$72,000 per year. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $19k-27k yearly est. 5d ago
  • Associate Director -CSR

    Standard Chartered 4.8company rating

    Indiana job

    Apply now Work Type: Office Working Employment Type: Permanent Job Description: Programme Management & Delivery To support NGO partners, for 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required. Summary of key functions: * Project Assurance and Oversight: * Communication & Documentation * Programme Development Services * Support in Portfolio Governance * Regulatory and business conduct Project Assurance and Oversight * Ensure 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required. * Ensure organizational set-up and project management systems are fully functional and create an enabling environment for successful execution of the project by the implementation partners. * Support the implementing partners in preparation of the annual work plans and result framework as endorsed by the management. * Design, develop and implement a comprehensive M&E framework for SCBs CSR activities. * Ensure timely submission of monthly, quarterly and half yearly progress reports by the development partners. Conduct monthly, quarterly and half yearly progress evaluations and reviews for keeping the internal management abreast of the project/portfolio progress. * Conduct periodic monitoring, reviews, and evaluation to measure the impact of the projects. Continuous monitoring and analysis of the programme environment, timely readjustment of programme. * Ensure that lessons learnt feed into the analytical and project work (i.e. results used to make decisions). * Conduct accompanied visits with implementing partner to the project location to review the progress and to provide handholding support. * Monitor the quality and efficacy of the project interventions - to achieve the target indicators in a cost effective, timely and sustainable manner. * Manage the monitoring and evaluation of the Seeing is Believing (SIB), Futuremakers & WASHE portfolio with the external M&E partner. Key Responsibilities Documentation & Communication * Develop internal communications to promote the bank sustainability investment among employees in association with the implementing partners. * Manage the social media and external communications of the Sustainability portfolio with internal communication team & implementing partners. * Manage and enhance the Sustainability Bridge page & share case studies. * Prepare sustainability progress report, briefs, and supervision notes as and when required for the group's senior management and for the CSR committee. * Provide technical advice and direction in strengthening bank sustainability communication for internal and external stakeholders. * Develop a plan for the development and dissemination of lessons learnt. * Conduct regular supervisory/technical assistance visits to the field. * Coordinate with the M&E Coordinator of partner NGOs for portfolio specific reports, and data for documenting success stories. Governance and funding * Develop partner contracts and support in due diligence of the partners to ensure compliance with the Bank's Donation Policy. * To ensure necessary documentation for payments, utilisation and settlement of projects and regulatory reporting is done in a timely manner * Support in timely processing of payments to NGO partners and preparing portfolio payment packs as per disbursement timeline. * Identify and assess sources of regulatory risks related to 2% portfolio. * Be updated of the changes in the 2% guidelines and ensure that the portfolio remains in sync to the changes. * Support in reporting of the overall 2% portfolio for the CSR Committee. Programme Development Services * Onboard of new sustainability programme partners * Provide oversight to ensure that the activities being undertaken are in congruence with the project goal and the overall goal of the portfolio. * Provide feedback to the implementing partner on program activities such as adopt innovative & problem-solving ways of project management, enhancing project future sustainability and convergence with government schemes under the thematic areas. * Analyze impact assessment reports prepared by independent third-parties, and review the alignment of outcomes in line with those anticipated at the time of engaging in the projects. * Explore thought leadership around the future of SiB, Futuremakers & WASHE. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * CEO India * Global Head of Community Impact * Head CABM India & SA * Head of Sustainability India & GBS Skills and Experience * Knowledge of the development sector * Core themes - water sanitation, employability * Project Management skills Qualifications * Minimum 8- 10 years' experience in managing projects in CSR/ philanthropic & grant making organisations / international development agencies/ large-scale NGOs. * Relevant experience/knowledge in India in the areas of healthcare (blindness), livelihoods (employment/ self-employment), water and environment initiatives . * High degree of proficiency in data analytics, reporting, planning & presentation tools. * Highly proficient in Microsoft tools such as Outlook, Word, Excel, and PowerPoint. * Ability to conduct research and analysis and deploy monitoring & evaluation frameworks. * Excellent attention to detail and ability to prioritise efficiently. * Excellent writing, communication, and project management skills. * Collaborative, self- motivated and ability to work both in a team as well as independently. * Flexible to travel extensively to project sites to monitor progress of grant programs. * Capacity to manage multiple tasks, prioritise effectively, and coordinate activities with various stakeholders. * Knowledge of the rules and regulations governing CSR and industry best practices About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *
    $28k-37k yearly est. 7d ago
  • Private Banking Program Mgr

    Old National Bank 4.4company rating

    Indianapolis, IN job

    Category/Function Trust/Wealth Management Type Regular Full-Time Requisition ID 2026-19042 Workplace Type On Site Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Private Banking Product & Program Director is a highly strategic and execution-focused role responsible for overseeing product development, operational processes, reporting, compliance, and strategic initiatives within the Private Banking division. This role ensures seamless delivery of deposit and lending products, manages procedural integrity, and drives process enhancements to support growth while delivering an exceptional client experience. Salary Range The annual salary range for this position is $98,400 - $199,000. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, Key Accountabilities Product Ownership * Collaborate with internal partners to develop and implement deposit and lending products tailored to Private Banking clients. * Use competitive and market analysis, business goals, and technology capabilities to define and develop new product features and enhancement to existing products. * Lead the development of operational playbooks to deploy various product promotions to ensure proper monitoring and fulfillment. * Work with Finance and Treasury to establish appropriate pricing for deposit and loan products * Partner with Marketing to create and maintain product materials and client communications. * Act as subject matter expert for internal and external stakeholders Operational Process Enhancements * Build strong relationships with deposit, loan and payments operations teams. * Lead operational process enhancements by identifying inefficiencies or risks in workflows and collaborate with team members and business partners to create solutions and implement improvements. * Assist with account transition needs for departing and new Private Bankers including managing monthly lists of unassigned accounts. * Track trends in account openings, closures and balance fluctuations to identify trends and sales opportunities * Own sales reporting and measurement in partnership with Finance and Salesforce teams Procedures & Documentation * Own and maintain all operational policies and procedures, creating new processes where needed. * Manage and update the Private Banking SharePoint/Intranet site to ensure accuracy and relevance. Audit, Risk & Compliance * Act as the liaison for internal and external audits and compliance findings, addressing and remediating identified issues. Training & Onboarding * Partner with Human Resources & Technology teams to establish onboarding and training protocols tailored to Private Banking * Manage system entitlements and user access for Private Banking specific platforms Special Projects: Lead and support strategic initiatives and ad hoc projects as assigned. Key Competencies for Position * Strategic Thinking * Data-driven Analysis and Decision-Making Skills * Strong Writing and Communication Skills * Relationship Management * Risk Awareness * Process Improvement * Attention to Detail Key Measures of Success/Key Deliverables: 1. Product Development & Adoption * Successful rollout of new deposit and lending products and pricing within agreed timelines. 2. Operational Efficiency * Reduction in process bottlenecks (e.g., wire resolution time, onboarding duration). * Timely updates and accuracy of procedures and SharePoint/Intranet content. * Streamlined onboarding and training for Private Bankers and Associates. 3. Compliance & Risk Management * Zero major audit findings; timely remediation of any identified issues. * Consistent adherence to regulatory and internal compliance standards. 4. Portfolio Health * Growth in Private Banking accounts and balances. * Effective monitoring of balance trends and driving factors. * Accurate and timely reporting of account segmentation movements. 5. Stakeholder Engagement * Strong collaboration with Marketing, Finance, Operations, CRM and Compliance teams. * Positive internal survey scores or feedback on communication and support. 6. Special Projects & Strategic Initiatives * Completion of assigned projects within scope, budget, and timeline. * Demonstrated impact of initiatives on client experience or operational improvement. Qualifications and Education Requirements * Bachelor's degree in Finance, Business Administration, or related field (preferred). * 7+ years of experience in Private Banking, Wealth Management, or related financial services. * Strong understanding of deposit and lending products, compliance, and operational processes. * Excellent communication, organizational, and project management skills. * Proficiency in Microsoft Office and SharePoint. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)
    $47k-68k yearly est. 4d ago
  • Universal Banker

    The Farmer's Bank 3.9company rating

    Tipton, IN job

    Apply Description The Customer Care Representative role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Customer Care Representative can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Customer Care Representative is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Requirements Competencies Required 1. Competency #1: Customer Relations * The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude * The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability * The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations * The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail * The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) * The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity * The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
    $31k-35k yearly est. 5d ago
  • Market Area Manager - Fort Wayne, IN

    Credit Acceptance 4.5company rating

    Fort Wayne, IN job

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
    $27k-35k yearly est. 5d ago
  • Branch Collections Specialist

    Onemain Financial 3.9company rating

    Evansville, IN job

    At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collections activities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location:On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
    $30k-38k yearly est. Auto-Apply 1d ago

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FORUM Credit Union may also be known as or be related to FORUM CREDIT UNION, FORUM Credit Union and Forum Credit Union.