Front Desk Clerk jobs at Foundation Communities - 104 jobs

Position Description: The Lead Front Desk Clerk is responsible for the support and guidance of evening staff of the 24- hour front desk team and some administrative duties. This position will also fulfill all duties of a Front Desk Clerk to include working shifts, interacting with residents, communicating the community policies, and promoting the safety of the community. Primary Duties/ Responsibilities All functions of Front Desk Clerk to include: familiarity with the identity of all residents, responding to resident problems and emergencies as appropriate, fulfilling office functions, interacting with residents to communicate rules as outlined in the lease and community policies, preparing documentation such as incident reports and shift reports, monitoring video surveillance and guest sign-in/sign-outs. While working regular scheduled shifts during the week, a Lead Desk Clerk is also a resource for Front Desk Clerks to reach out to for support and guidance. Work closely with the Front Desk Leadership Team by bringing a Front Desk Clerk's perspective, sharing ideas, and problem solving. Provide guidance for Front Desk Staff at 9 SRO Communities by fielding questions and problem solving while on duty. Preserve the team's schedule and integrity by working shifts at all 9 SRO Communities when necessary. Be shadowed by new Front Desk Clerk staff members and conducting occasional training. Assist with basic administrative tasks as assigned such as maintaining Front Desk Binders, supply trackers, and other team tools. Ensure confidentiality of all resident and staff records and information. Foster professional relationships with all levels of staff, volunteers, and residents. Provide desk coverage at all SRO's of Foundation Communities, especially high intensity properties. Minimum Requirements High school diploma or GED is required. Must have reliable, dependable transportation in working condition Exceptional interpersonal skills and human relation skills while also having the ability to deescalate difficult situations, exercise good judgement, maintain self-control, and remain calm in a crises. Enthusiasm, good attitude, trustworthiness, personal integrity, honesty. Demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors. Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication. Must speak and write in English. Must have advanced knowledge of Microsoft Office, smart phones, and basic office equipment. Experience on Front Desk Clerk team is required. Preferred Requirements CPR/First Aid Certified Bilingual (English and Spanish or Arabic) Experience in leadership role (preferred). Working Conditions Physical Demands: While performing the duties of this job, the employee is seated in an office setting and is regularly required to see, talk and hear. The employee frequently is required to stand, walk, and sit. The employee is frequently required to use hands. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work environment: The work conditions usually take place in a clean, pleasant, and comfortable office setting. The noise level in the work environment is usually moderate. An occupational exposure to blood, or other potentially infectious materials can be expected. May be asked to clean up bodily fluids and insect feces with appropriate training and personal protective equipment provided. Compensation 20.75 This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time. Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. • Verify credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. • Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. • Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. • Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. • Adheres to all company policies and procedures. • Follows safety and security procedures and rules. • Knows department fire prevention and emergency procedures. • Utilizes protective equipment. • Reports unsafe conditions to supervisor/manager. • Reports accidents, injuries, near-misses, property damage or loss to supervisor. • Provides for a safe work environment by following all safety and security procedures and rules. • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). • Assists other Front Desk Personnel when need. • Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable • Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. • Prior hospitality experience preferred, but not required. - Front Desk experience from 6 months to 2 years, but not required. • Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. • Ability to read, listens, and communicates effectively in English, both verbally and in writing. • Ability to access and accurately input information using a moderately complex computer system. • Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS • Ability to stand and move throughout front office and continuously performs essential job functions. • Stand 95% of shift • Lifting up to 25 pounds maximum. • Occasional twisting, bending, stooping, reaching, standing, walking. • Frequent talking, hearing, seeing and smiling.

Under general supervision, the Front Desk Attendant is responsible for monitoring all activities of the recreation center, providing program information and issuing recreational equipment. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Monitors all activities of the recreation center and provides information about recreational programs, registers people for classes and athletic events, and receives fees for memberships, daily use fees, racquetball reservations, room use, and classes. * Admits members and guests into recreation center in accordance with the "Membership Policy", checks proof of membership of each person seeking to use the facility, and accepts fees. * Maintains cleanliness of general recreation areas/locker rooms/bathrooms as well as an hourly checklist to ensure the cleanliness of the facility. * Assists in resolving participant complaints and immediately report all injuries/incidents to supervisor and assists in collecting information to complete all forms necessary. * Supervises community service volunteers. * Available to work after hour rentals and special events as needed. * Performs other related duties as assigned. KNOWLEDGE SKILLS AND ABILITIES REQUIRED: * Ability to communicate clearly with both staff and guests. * Skilled in public/employee relations and problem solving. * Ability to learn recreation policies and procedures. * Knowledge of basic mathematics. * Ability to work a flexible schedule, maintain regular attendance and be able to work evenings and weekends. * Ability to operate a computer, printer, copy machine, fitness equipment, telephones, etc. * Ability to react quickly and calmly in emergency situations. * Knowledge in reconciling a cash drawer. MINIMUM EDUCATION AND EXPERIENCE REQUIRED: High school diploma or GED equivalent plus six months customer service experience is required. Must have, or the ability to obtain a valid Texas Driver's License within 6 months of employment. Current CPR certification preferred or the ability to obtain CPR certification within 6 months of employment is required. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Stands for extended periods of time while performing daily duties such as recording fees, reserving rooms, etc., bends and walks while distributing supplies, equipment, and checking rooms. Pre-employment screening includes but is not limited to Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review and applicable Background Checks. Return to full list >>

Performs duties related to the operations of the Community Activity Center front desk - to include greeting guests, registration, answering phones, addressing guest questions, assisting in room/gym set ups, stocking, cleaning, and enforcing Community Activity Center rules and regulations. * Greets Community Activity Center guests, answers questions regarding the Community Activity Center and/or the Town of Flower Mound, answers phone and provides excellent customer service. * Register participants for classes. * Sells Community Activity Center memberships and programs. This includes handling credit card transactions, receiving cash, and counting correct change. * Provides tours of the Community Activity Center. * Checks out gym and game equipment for guests. * Performs miscellaneous administrative tasks to include filing, organizing, inventory, etc. Additional Staff Duties and Responsibilities * Supports other areas of the Community Activity Center by assisting with special events, aquatic programs, and facility rentals/coverage. * Attends mandatory training and in-service meetings. * Inform supervisor of all work-related activities. * Adheres to the personnel, safety, and divisional policies of the Town of Flower Mound. * Assists co-workers and other divisions as needed. * Performs other duties as assigned. * Must be at least 16 years old. * American Red Cross CPR, First Aid, and AED certifications are required within the first 30 days of hire date. Physical Abilities The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * * Must be able to talk, see, hear, read, and work in adverse environmental conditions. * Must be able to perform strenuous physical activities to include running, kneeling, bending, twisting, dragging, pushing, pulling, occasionally lifting up to 50 lbs. of various recreational and athletic equipment. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Desired Qualifications * A High School Diploma or General Equivalency Diploma (GED) is preferred. Knowledge/ Skills / Abilities * Must have excellent leadership, organizational, and communicative skills, both oral and written. * Computer proficiency is required. * Must maintain an effective and pleasant working relationship with citizens, the general public, employees, and volunteers. * Must be able to work various hours, including evenings and weekends as required.

Department: Das Rec FLSA Status: Nonexempt Hiring Salary: 13.34- 18.68 Welcome, ‘ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? The two-time Texas Recreation and Park Society's Gold Medalist New Braunfels Parks and Recreation Department is looking for passionate and enthusiastic people to be valued team members of DAS REC, New Braunfels Recreation Center. DAS REC provides 77,000 square feet of something for everyone. For more information visit *************** What we're looking for: Under general supervision, assists in ensuring customer satisfaction and safety for employees and visitors at Parks and Recreation Department aquatics facilities and programs. The responsibilities you'll be trusted with: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Assists in ensuring the delivery of high quality and consistent programs and services to the community. Prepares and assists in maintaining facilities including but not limited to DAS REC, New Braunfels Recreation Center, to ensure a safe condition and to meet community needs; must be in compliance with the City's strategic objectives, policies and procedures, and State and Federal laws. Assists in promoting departmental programs and city-wide special events coordination and setup. Answers incoming calls and provides departmental program information in person and via the telephone; greets recreation center guests and provides prompt, courteous and friendly customer services to the public, in order to maintain positive customer relations. Assists in managing a variety of front desk activities including processing of transactions via cash, check and credit card payment methods; operate computer registration and reservation system. Assists in reaching sales goals for memberships, personal training, class registrations, etc. Assists in maintaining a clean recreation center environment by providing custodial services as needed. Assists in Kinder Care area to provide additional help when needed. Performs other duties as assigned or required. Your areas of knowledge and expertise that matter most for this role: Education and Experience: Must be sixteen (16) years of age; AND one (1) year customer service/public interaction experience is preferred. Required Licenses or Certifications: None. Required Knowledge of: Operational characteristics, services and activities of an aquatics facility. Principles and practices of customer service. Cash, check, and credit card transaction processes Required Skill in: Interpreting customer and facility needs and solving customer service and public relations issues. Analyzing problems, providing alternatives, and identifying solutions in support of established goals. Responding to emergencies and determining corrective actions using available resources. Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public. Operating and maintaining a personal computer utilizing a variety of business software and communications equipment. Effective, clear and concise communication, both verbally and in writing. Your work environment: Work is performed in an office environment and indoors in all weather conditions, with potential exposure to hazardous chemicals, wet surfaces, pool maintenance equipment, infectious diseases and blood borne pathogens; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds. Must be able to work irregular hours including weekdays, weekends, holidays, early mornings and late evenings. May be required to work immediately before, during or after an emergency or disaster. NOTE: This position is designated safety and/or security sensitive. The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Benefits: Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy