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Foundation Partners jobs

- 31 jobs
  • Family Care Call Center Representative

    Foundation Partners 3.7company rating

    Foundation Partners job in Winter Park, FL or remote

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 160 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Care Specialist-Call Center to join the Tulip Cremation. This position will work remotely. As a Family Care Specialist-Call Center, you will assist families over the phone, online, and via email to help them through the end-to-end cremation process, ensuring that each family receives an exceptional experience. Overview & Responsibilities: Build a clear understanding of Tulip's product so you can easily articulate why Tulip is the best choice for families Become familiar with the processes and regulations in our industry and ensure that you are executing your work efficiently and accurately Complete and file all necessary paperwork and permits Order death certificates from the county as soon as a death is registered Work closely with suppliers and partners throughout the process, communicating problems quickly and working to build relationships Handle highly sensitive and challenging situations with customers, as required, and escalate cases you identify as being problematic Support the team in any other way that helps Tulip to deliver exceptional service to every single family Requirements & Qualifications: Caring, empathetic, and committed to providing best-in-class service to customers Previous call center, customer services experience Ability to work from home Strong attention to detail and ability to work in a fast-paced environment Proficient with technology and ability to assist families with online forms Experience in the funeral industry a plus Team Member Benefits Include: Entry-level and experienced professionals; students and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription and vision insurance Vacation, sick and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Family Care Advisor

    Foundation Partners 3.7company rating

    Foundation Partners job in Winter Park, FL or remote

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Care Advisor to join the Tulip Cremation. This position will work remotely. This position assists families over the phone, online, and via email to help them through the end-to-end cremation process, ensuring that each family receives an exceptional experience. Overview & Responsibilities: Builds a clear understanding of products so you can easily articulate why it is the best choice for families Becomes familiar with the processes and regulations in our industry and ensure that you are executing your work efficiently and accurately Completes and files all necessary paperwork and permits Orders death certificates from the county as soon as a death is registered Works closely with supplies and partners throughout the process, communicating problems quickly and working to build relationships Handles highly sensitive and challenging situations with customers, as required, and escalates cases you identify as being problematic Supports the team in any other way that helps deliver exceptional service to every single family Requirements & Qualifications: Previous experience in a call center or customer service position Experience in the funeral industry is preferred Ability to work from home Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Caring, empathetic, and committed to providing best-in-class service to customers High attention to detail and accuracy, with excellent follow up skills Proficient with technology and the ability to assist families with online forums Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $48k-83k yearly est. Auto-Apply 60d+ ago
  • Funeral Attendant

    Foundation Partners 3.7company rating

    Foundation Partners job in LaBelle, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Funeral Attendant at Akin-Davis in LaBelle, FL. The Funeral Attendant will set up and assist with viewings, funeral services, memorial services, transfer of remains from the place of death to the funeral home, and other tasks associated with funeral and memorial services as assigned by management. Overview & Responsibilities: Assists the funeral director with a variety of tasks during funerals and visitations to ensure that services run smoothly Maintains a friendly attitude while offering assistance and guidance to all persons entering the location Assists in the movement of the casketed deceased and other related items in and out of visitation area funeral home chapel, church, or other places of service Drives the hearse, family limousine, or other vehicles in the funeral cortege and other funeral related activities Requirements & Qualifications: Caring, empathetic, and committed to providing best-in-class service to customers Availability to work weekends, evenings, and days on an on-call basis as needed Strong communication skills and high levels of compassion and integrity Detail-oriented with a positive attitude and a team player Ability to lift 75lbs safely Valid state-issued driver's license with a clear driving record
    $20k-26k yearly est. Auto-Apply 60d+ ago
  • (Hybrid) Director, Operations - $4,000 Sign-On Bonus!!

    Foundation Partners 3.7company rating

    Foundation Partners job in Venice, FL or remote

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Director of Operations (Hybrid) to support our funeral home locations, in the Sarasota/Fort Myers, FL area. In this role, you will be responsible for providing leadership and oversight to day-to-day operations, Team Member development, customer service standards, facility management, and the overall financial performance of multiple locations of different segments. You must have outstanding interpersonal skills, multi-dimensional thinking, strong organizational aptitude, and the desire to be a change agent. This role has a Sign-on Bonus! Overview & Responsibilities: Learns, launches, implements, and maintains company initiatives as outlined by the company, i.e., performance management process, Team Member engagement, compliance, special projects Completes all required learning and development outlined by the company, including, compliance management, i.e., OSHA, FTC, and harassment prevention Leads teams to ensure location inspections are completed to ensure all areas of the building and grounds are properly maintained and in working order always, i.e., landscaping, painting, parking lot, the fleet of vehicles, equipment, and machinery Leads and oversees, and manages all financial components, including vendor relationships, i.e., annual budgeting, accounts payable and receivable, labor management, revenue, and EBITDA for the location Holds responsibility for leading monthly and quarterly market financial and business reviews with leaders and team members Partners with and supports department leaders and initiatives, i.e., finance, human resources, operations, and IT, by maintaining regular ongoing two-way communication Acts to improve employee safety and health through a strong understanding of each location's opportunities and weaknesses Leads and oversees all components of employee relations, i.e., staffing to meet business needs Communicates to appropriate leaders and team members about the areas of successful performance and performance areas that require improvement to meet business expectations Oversees all labor-management components for the assigned location/s within the span of control, i.e., scheduling, overtime, and timecards Requirements & Qualifications: Strong communication and relationship skills, emotional intelligence Licensed Funeral Director (preferred) A minimum of 5 years of experience in Management Valid state driver's license in good standing and acceptable driving record Highly skilled computer skills in MS Office - Outlook, Word, Excel, online portals i.e. payroll/benefits system of record, clocking in/out, etc. Team Member Benefits Include: $4,000 Sign-On Bonus Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability Sign-On Bonus!
    $60k-108k yearly est. Auto-Apply 60d+ ago
  • Transfer Care Specialist

    Foundation Partners 3.7company rating

    Foundation Partners job in Saint Petersburg, FL

    Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compassionate care to one life, one family, and one community at a time. Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, apply now! We currently have an opening for a Transfer Care Specialist at Monarch Crematory in St. Petersburg, FL. As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record. What You Will Do: Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles) What We Require: Valid state-issued driver's license with a clear driving record Ability to lift 100lbs safely Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Composure and compassion Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude Ability to establish and maintain effective internal and external work processes Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.
    $42k-106k yearly est. Auto-Apply 60d+ ago
  • Location Leader - $4,000 Sign-On Bonus!!

    Foundation Partners 3.7company rating

    Foundation Partners job in North Port, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We are currently seeking a highly talented Location Leader at Farley Funeral Home in Venice, FL. The Location Leader is responsible for day-to-day operations, customer service standards, being a company ambassador to the community, the overall financial performance of the location/s, and Team Member development that creates, supports, and sustains a high-performance, innovative and family-centric culture. This role has a Sign-on Bonus! Overview & Responsibilities: Builds and maintains a strong “brand” by building relationships in the community, staying innovative with social media, i.e., Facebook, Instagram and keeping the individual brand aligned with the business segments Ensures every client family is presented with all service and merchandise options - Every Family, Every Option, Every Time, communicating the importance of a differentiated guest experience by clearly articulating the value of ShareLife Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files. Maintains customer service standards as implemented for appropriate brand/s Leads facility management to include ensuring the fleet of vehicles and all areas of the building and grounds, i.e., landscaping, painting, and parking lot are adequately maintained Leads and oversees, and manages all financial components, including vendor relationships, i.e., signing checks, annual budgeting, accounts payable and receivable, labor management, daily sales outstanding (DSO), revenue, and EBITDA for the locations Leads monthly and quarterly financial and business reviews with Team Members, drives revenue, sales, and business results Leads all disaster relief efforts in partnership with supervisor, i.e., hurricanes, winter storms, tornadoes, etc., to ensure Team Members, client families, and building are safe and secure Partners with home office department leaders, i.e., marketing, finance, human resources, and IT, by maintaining regular ongoing two-way communication Acts to improve market share through membership through board/officer participation of at least one community organization, i.e., rotary, regularly participates in at least two community events, and groups and other community relationships as assigned by your supervisor Identifies potential acquisitions Carries out other assigned projects and duties, i.e., car washing, building/equipment repair, and pre-need arrangement planning Participates in weekly update calls with the supervisor to share and exchange resources and ensure goals are being met Oversees all Team Members participating in services, ensuring that each team member understands their role and professionally represents the location Leads and oversees all employee relations, i.e., staffing to meet business needs, onboarding and training of new hires, talent review and succession planning, coaching and development Leads all labor-management components for the location/s Team Members, i.e., scheduling, labor margins, overtime, timecards Oversees pre-need production, including managing the budget, staffing for pre-need sales, and ensuring At-need families are aware of future pre-need offerings Leads initial transfers of decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on a needed basis (per appropriate licensing) to the instructions obtained from the family Completes tasks and details resulting from the arrangement conference Ensures proper paperwork, including permits and certificates, is completed timely and in accordance with relevant laws and regulations Supervises and supports funeral services regularly oversees all post-service follow-up as needed, understands family surveys, and can address concerns and complaints with the family providing feedback Utilizes systems/technology, i.e., arrangement conference technology, to review merchandise options, enter contracts, and complete necessary forms during arrangement conversation Leads a team of funeral directors and Team Members with the ability to address and effectively resolve concerns and complaints, and support the customer interaction experience while building strong relationships with peers and direct reports Works in event planning, i.e., catering, community events, graveside, funeral arrangement, floral Manages all labor cost systems effectively, i.e., knowledge of effective and ineffective scheduling, minimizing overtime Manages to clearly understand and use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone Performs the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards Required Education & Technical Skills: High school diploma or the equivalent Valid state-issued funeral director license (as per state licensing requirement) Experienced decedent care, i.e., embalming (per state requirements) Minimum of one to three years of management experience and the funeral industry combined is preferred Keep all licenses and continuing education requirements current and in good standing Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Availability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence as needed Models and demonstrates empathy, emotional intelligence, and a mindset of servant leadership to all internal and external stakeholders Organizational and planning skills; time management skills, and the ability to prioritize work High attention to detail and accuracy, with excellent follow up skills Strong verbal and written communication skills Ability to stand for two or more hours without rest Ability to lift to 150lbs safely Valid state-issued driver's license with a clear driving record Team Member Benefits Include: $4,000 Sign-On Bonus Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Work schedules that fit your lifestyle - full-time, part-time and on-call Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral bonus program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company paid life insurance, long-term disability, and short-term disability Sign-On Bonus!
    $46k-98k yearly est. Auto-Apply 60d+ ago
  • Funeral Director

    Foundation Partners 3.7company rating

    Foundation Partners job in Fort Myers, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Funeral Director at Baldwin Brothers in Fort Myers. The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition. Overview and Responsibilities: Presents every client family with all service and merchandise options - Every Family, Every Option, Every Time Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation Completes tasks and details resulting from the arrangement conference Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations Conducts and attends funeral services regularly, leading all post-service follow-ups as needed Collects funds at the time of arrangement conferences Requirements & Qualifications: High school diploma or equivalent Valid state-issued funeral director license (as per state licensing requirement) Completed mortuary school Minimum one year of experience in customer service and the funeral industry is preferred Experience in making an initial transfer of decedent and funeral arrangement, and decedent care Ability to keep licenses and continued education requirements current and in good standing Ability to work on-call/first call, in rotation as assigned Knowledge of Microsoft office suite (Word, Excel, PowerPoint) Organizational and planning skills; time management skills, and the ability to prioritize work Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families Able to multi-task, i.e., enter data into company POS while interacting with a client's family member's Ability to stand for two or more hours without rest Ability to move, push and pull heavy weighted items up to 150lbs safely Valid state-issued driver's license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $32k-42k yearly est. Auto-Apply 60d+ ago
  • Cemetery Grounds

    Foundation Partners 3.7company rating

    Foundation Partners job in Ocala, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Cemetery Grounds at Highland Memorial Park in Ocala, FL. The Cemetery Grounds assists with maintenance and care for grounds equipment. Overview & Responsibilities: Cuts grass, maintains lawn, trims around trees, walkways, and memorial markers, lays sod, moves, and removes flowers to and from chapel and graveside Clears debris and maintains drives and walkways in a safe condition, snow removal depending on the location Prepares minor repairs to grave markers Erects tents, canopies and arranges chairs for graveside ceremony Prepares crypts for entombments Installs grave markers, bronze memorials, crypt faces, etc. Maintains and repairs existing markers and other cemetery features Assists with setup for openings and closings for interments, entombments, and inurnments Operates backhoe to dig graves without damage to surrounding vaults, markers, or monuments as needed Operates equipment safely and carefully to avoid damage to cemetery property Maintains, services, cleans, and properly stores equipment Preforms general maintenance of facilities and vehicles Cleans and maintains facility to include performing minor repairs, painting, etc. Arranges chapel for services Washes and cleans all funeral home vehicles as-needed Assists in loading and unloading caskets, moving and installing vaults Observes safety rules and ensure compliance with the operating procedures of corporate, federal, state, and local regulations, including OSHA regulations and safety and environmental guidelines Performs other duties as assigned Requirements & Qualifications: High school diploma or equivalent One year of relevant experience is preferred Availability to work overtime and long hours as needed Capability to perform various duties such as watering, cutting, weeding, trimming, etc. Valid state-issued driver's license with a clear driving record
    $56k-82k yearly est. Auto-Apply 60d+ ago
  • Receptionist

    Foundation Partners 3.7company rating

    Foundation Partners job in Largo, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Receptionist at our A Life Tribute Funeral Care Location in Largo, Florida. The Receptionist is focused on supporting the Administrative Assistants at a location. The Receptionist is the first point of contact for inbound telephone inquiries and office visitors/guests, including receiving and relaying messages/telephone calls from internal and external sources, greeting guests/visitors, documenting information, responding to routine inquiries on office location, hours of operation, telephone numbers, e-mail, and website addresses. Overview & Responsibilities: Answers phones and fields questions with appropriate phone etiquette and compassion Greets and interacts with customers, handling inquiries and directing them according to specific needs Receives and relaying messages/telephone calls from internal and external sources Completes filing for documents and case files Participates in weekly updates with the supervisor to share and exchange resources and to ensure goals are met Ensures office area is presentable and maintains office equipment as necessary; maintain and order office supplies routinely Requirement & Qualifications: High school diploma or the equivalent A basic understanding of and the ability to use various forms of technology and communications, i.e., online portals, social media, email, live webinars, text, and phone Minimum of one year of work experience in an office environment of a small business - the funeral industry is preferred Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Strong communication and grammatical skills, with the ability to proof work High attention to detail and accuracy, with excellent follow-up skills Must be able to talk, listen and speak clearly on the telephone and in-person Ability to lift to 50lbs safely and walk, stand, and sit for long periods Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability Monday through Friday 8am-5pm
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Transfer Care Specialist - DCN

    Foundation Partners 3.7company rating

    Foundation Partners job in Fort Myers, FL

    Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compassionate care to one life, one family, and one community at a time. Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, apply now! We currently have an opening for a Transfer Care Specialist at Monarch Crematory - Fort Myers . As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record. What You Will Do: Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles) What We Require: Valid state-issued driver's license with a clear driving record Ability to lift 100lbs safely Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Composure and compassion Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude Ability to establish and maintain effective internal and external work processes What We Offer: Excellent Compensation: Competitive salaries, performance incentives, referral bonuses, paid vacation days, sick days, and holidays. Unlimited Potential: Career paths and growth opportunities with a privately held, nationwide company. Exceptional Benefits: Medical, dental, and vision insurance options and 100% company-paid life insurance and disability (long-term and short-term). Matching Funds: Company matches up to six percent of funds to your 401k, plus annual contributions, if you choose the Health Savings Account (HSA) option. Team Building: Regular company-wide meetings, one-on-one interactions, and a warm, welcoming environment. Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.
    $22k-32k yearly est. Auto-Apply 60d+ ago
  • Funeral Pre-Planning Advisor

    Foundation Partners 3.7company rating

    Foundation Partners job in Bradenton, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Preplanning Advisor at a Baldwin Brothers in Bradenton, FL. Under the supervision of the Sales Manager, this role customarily and regularly sells cemetery services, property, merchandise, and preneed funeral services and merchandise in accordance with the goals established by sales management. Sales are made both at-need and pre-need. Overview & Responsibilities: Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures Sales are made in advance of need. Funding mechanisms for prearrangements include cash sales and installment sales Completes contracts and other documents as required to provide sales and customer service in accordance with company policies Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths Sets appointments and makes presentations in prospective client family homes to sell prearrangements Attends visitations, funerals, and interment services of client families. This serves the dual purpose of expressing personal interest and concern for the family and strengthening relationships for follow-up calls and appointments with extended family, friends, and associates directed to preneed sales presentations Attends sales meetings and group sales activities as directed Provides client family services in support of the primary outside sales responsibility. Services include answering questions, escorting visitors, researching client family files and records, and assisting client families as needed Maintains records of personal sales activity and performance results in the manner prescribed by the company Reviews any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale and refers them to sales management Requirement & Qualifications: Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Strong preference for some formal training in business or business-related areas Experience in commissioned sales is preferred Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) Must have the ability to travel independently Valid state-issued driver's license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $29k-54k yearly est. Auto-Apply 60d+ ago
  • Dispatcher

    Foundation Partners 3.7company rating

    Foundation Partners job in Saint Petersburg, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We are currently seeking a Dispatcher for Monarch Care Center in Saint Petersburg, FL. As a Dispatcher, you will initiate and schedule the transfer of a decedent safely and properly from the place of death to the Decedent Care Center and from the Decedent Care Center to the place of memorial/service as appropriate. Overview & Responsibilities: Assist peers and other Dispatchers to ensure all open tasks are completed in a timely manner Partner with others to ensure smooth implementation of any new company initiatives and/or procedures Participate in weekly updates with supervisor to share and exchange resources and to ensure goals are being met Learn to operate new office technologies as they are developed and implemented Manage deliverables; organize and coordinate workflow, manage multiple tasks, deadlines, and projects Maintain customer service standards as implemented for appropriate brand/s Follow safety protocols and procedures are adhered to, ensuring they contribute to enabling a safe work environment Partner with peers to ensure administrative components are completed accurately & timely Participate in assigned staff meetings Ensure fleet is always ready and the overall cleanliness and operational readiness is maintained Use phone etiquette as outlined by the company Interact with customers and/or family members of the decedent, handling inquiries and directing them according to specific needs Requirements & Qualifications: Must be at least 21 years of age High School Diploma or GED equivalent Valid state-issued driver's license in good standing and acceptable driving record Ability to follow instructions, whether it be in person or by phone Ability to use an address to find a location using a GPS or directions app and be able to navigate local roads and highways in medium/heavy traffic Must be able to use routing and scanning tools for tracking as part of the daily process Good verbal and written communication Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Embalmer

    Foundation Partners 3.7company rating

    Foundation Partners job in Saint Petersburg, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for an Embalmer at Monarch Care Center in Saint Petersburg, FL. The Embalmer is responsible for preparing the deceased's body for burial. Overview & Responsibilities: Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation Completes tasks and details resulting from the arrangement conference Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation Conducts and attends funeral services regularly Leads all post-service follow-ups as needed Requirement & Qualifications: High school diploma or the equivalent Completed mortuary school Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed Valid state-issued Embalmer license (as per state licensing requirements) Minimum one year of experience in customer service Minimum one year of work experience in the funeral industry is preferred Ability to do decedent care, i.e., embalming (per state requirements) Ability to keep all licenses and continuing education requirements current and in good standing Organizational and planning skills; time management skills, and the ability to prioritize work Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Ability to lift 150lbs safely Valid state-issued driver's license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • Sales Family Service Advisor

    Foundation Partners 3.7company rating

    Foundation Partners job in Saint Petersburg, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Sunnyside Cemetery in St. Petersburg, FL. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales Completes contracts and other documents as required to provide sales and customer service in accordance with company policies Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths Sets appointments and makes presentations in prospective client family homes to sell prearrangements Attends visitations, funerals, and interment services of client families Attends sales meetings and group sales activities as directed Provides client family services supporting the primary outside sales responsibility Maintains records of personal sales activity and performance results in the manner prescribed by the company Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: High school diploma or equivalent Strong preference for some formal training in business or business-related areas Experience in commissioned sales is strongly preferred Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) Valid state-issued driver's license with a clear driving record Must have the ability to travel independently Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability #ENT2023
    $33k-47k yearly est. Auto-Apply 60d+ ago
  • Transfer Care Specialist

    Foundation Partners 3.7company rating

    Foundation Partners job in Venice, FL

    Foundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compassionate care to one life, one family, and one community at a time. Our team members are vital to the quality of our funeral homes, and we value the insight, ideas, and passion they bring every day. If you are a service-minded and innovative individual looking for a career with unlimited growth potential in a rapidly expanding company, apply now! We currently have an opening for a Transfer Care Specialist at Farley Funeral Home in Venice, FL. As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record. What You Will Do: Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles) What We Require: Valid state-issued driver's license with a clear driving record Ability to lift 100lbs safely Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Composure and compassion Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude Ability to establish and maintain effective internal and external work processes Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.
    $41k-103k yearly est. Auto-Apply 60d+ ago
  • Pre-Planning Advisor

    Foundation Partners 3.7company rating

    Foundation Partners job in Port Orange, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Preplanning Advisor at Baldwin Brothers in Port Orange, FL. Under the supervision of the Sales Manager, this role customarily and regularly sells cemetery services, property, merchandise, and preneed funeral services and merchandise in accordance with the goals established by sales management. Sales are made both at-need and pre-need. Overview & Responsibilities: Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures Sales are made in advance of need. Funding mechanisms for prearrangements include cash sales and installment sales Completes contracts and other documents as required to provide sales and customer service in accordance with company policies Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths Sets appointments and makes presentations in prospective client family homes to sell prearrangements Attends visitations, funerals, and interment services of client families. This serves the dual purpose of expressing personal interest and concern for the family and strengthening relationships for follow-up calls and appointments with extended family, friends, and associates directed to preneed sales presentations Attends sales meetings and group sales activities as directed Provides client family services in support of the primary outside sales responsibility. Services include answering questions, escorting visitors, researching client family files and records, and assisting client families as needed Maintains records of personal sales activity and performance results in the manner prescribed by the company Reviews any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale and refers them to sales management Requirement & Qualifications: Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Strong preference for some formal training in business or business-related areas Experience in commissioned sales is preferred Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) Must have the ability to travel independently Valid state-issued driver's license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $48k-82k yearly est. Auto-Apply 60d+ ago
  • Cemetery Grounds

    Foundation Partners 3.7company rating

    Foundation Partners job in Venice, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Cemetery Grounds at Venice Memorial Gardens in Venice, Florida. The Cemetery Grounds assists with maintenance and care for grounds equipment. Overview & Responsibilities: Cuts grass, maintains lawn, trims around trees, walkways, and memorial markers, lays sod, moves, and removes flowers to and from chapel and graveside Clears debris and maintains drives and walkways in a safe condition, snow removal depending on the location Prepares minor repairs to grave markers Erects tents, canopies and arranges chairs for graveside ceremony Prepares crypts for entombments Installs grave markers, bronze memorials, crypt faces, etc. Maintains and repairs existing markers and other cemetery features Assists with setup for openings and closings for interments, entombments, and inurnments Operates backhoe to dig graves without damage to surrounding vaults, markers, or monuments as needed Operates equipment safely and carefully to avoid damage to cemetery property Maintains, services, cleans, and properly stores equipment Preforms general maintenance of facilities and vehicles Cleans and maintains facility to include performing minor repairs, painting, etc. Arranges chapel for services Washes and cleans all funeral home vehicles as-needed Assists in loading and unloading caskets, moving and installing vaults Observes safety rules and ensure compliance with the operating procedures of corporate, federal, state, and local regulations, including OSHA regulations and safety and environmental guidelines Performs other duties as assigned Requirements & Qualifications: High school diploma or equivalent One year of relevant experience is preferred Availability to work overtime and long hours as needed Capability to perform various duties such as watering, cutting, weeding, trimming, etc. Valid state-issued driver's license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral bonus program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $53k-78k yearly est. Auto-Apply 60d+ ago
  • Funeral Director

    Foundation Partners 3.7company rating

    Foundation Partners job in Winter Haven, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Funeral Director at Oak Ridge Cremation Services of Polk County. The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition. Overview and Responsibilities: Presents every client family with all service and merchandise options - Every Family, Every Option, Every Time Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation Completes tasks and details resulting from the arrangement conference Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations Conducts and attends funeral services regularly, leading all post-service follow-ups as needed Collects funds at the time of arrangement conferences Requirements & Qualifications: High school diploma or equivalent Valid state-issued funeral director license (as per state licensing requirement) Completed mortuary school Minimum one year of experience in customer service and the funeral industry is preferred Experience in making an initial transfer of decedent and funeral arrangement, and decedent care Ability to keep licenses and continued education requirements current and in good standing Ability to work on-call/first call, in rotation as assigned Knowledge of Microsoft office suite (Word, Excel, PowerPoint) Organizational and planning skills; time management skills, and the ability to prioritize work Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families Able to multi-task, i.e., enter data into company POS while interacting with a client's family member's Ability to stand for two or more hours without rest Ability to move, push and pull heavy weighted items up to 150lbs safely Valid state-issued driver's license with a clear driving record Team Member Benefits Include: Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription, and vision insurance Vacation, sick, and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $32k-42k yearly est. Auto-Apply 60d+ ago
  • Family Care Call Center Representative

    Foundation Partners 3.7company rating

    Foundation Partners job in Winter Park, FL or remote

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 160 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Care Specialist-Call Center to join the Tulip Cremation. This position will work remotely. As a Family Care Specialist-Call Center, you will assist families over the phone, online, and via email to help them through the end-to-end cremation process, ensuring that each family receives an exceptional experience. Overview & Responsibilities: Build a clear understanding of Tulip's product so you can easily articulate why Tulip is the best choice for families Become familiar with the processes and regulations in our industry and ensure that you are executing your work efficiently and accurately Complete and file all necessary paperwork and permits Order death certificates from the county as soon as a death is registered Work closely with suppliers and partners throughout the process, communicating problems quickly and working to build relationships Handle highly sensitive and challenging situations with customers, as required, and escalate cases you identify as being problematic Support the team in any other way that helps Tulip to deliver exceptional service to every single family Requirements & Qualifications: Caring, empathetic, and committed to providing best-in-class service to customers Previous call center, customer services experience Ability to work from home Strong attention to detail and ability to work in a fast-paced environment Proficient with technology and ability to assist families with online forms Experience in the funeral industry a plus Team Member Benefits Include: Entry-level and experienced professionals; students and veterans - we offer complete career paths regardless of your career and life stage Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve Competitive salaries and performance incentives Team member referral program Medical, dental, prescription and vision insurance Vacation, sick and holiday pay 401k with company match Company-paid life insurance, long-term disability, and short-term disability
    $22k-30k yearly est. Auto-Apply 60d+ ago
  • Funeral Attendant

    Foundation Partners 3.7company rating

    Foundation Partners job in Haines City, FL

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Funeral Attendant at Oak Ridge in Haines City, FL. The Funeral Attendant will set up and assist with viewings, funeral services, memorial services, transfer of remains from the place of death to the funeral home, and other tasks associated with funeral and memorial services as assigned by management. Overview & Responsibilities: Assists the funeral director with a variety of tasks during funerals and visitations to ensure that services run smoothly Maintains a friendly attitude while offering assistance and guidance to all persons entering the location Assists in the movement of the casketed deceased and other related items in and out of visitation area funeral home chapel, church, or other places of service Drives the hearse, family limousine, or other vehicles in the funeral cortege and other funeral related activities Requirements & Qualifications: Caring, empathetic, and committed to providing best-in-class service to customers Availability to work weekends, evenings, and days on an on-call basis as needed Strong communication skills and high levels of compassion and integrity Detail-oriented with a positive attitude and a team player Ability to lift 75lbs safely Valid state-issued driver's license with a clear driving record
    $20k-27k yearly est. Auto-Apply 60d+ ago

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Foundation Partners may also be known as or be related to Foundation Partners, Foundation Partners Group and Foundation Partners Group LLC.