Employee Benefits Manager jobs at Foundation Risk Partners - 47 jobs

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Customer Service Advocate to their Corporate Synergies team in Philly Metro Region. The Benefits VIP Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe. Essential Functions: • Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications. • Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options. • Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary. • Use Salesforce to gather client information and enhance service quality. • Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe. • Review Summary Plan Descriptions (SPDs) and benefit summaries for accuracy. • Offer expertise on insurance billing, coding, employee group benefits, insurance processes, and plan descriptions to clients. • Act as a primary resource within the team, delivering exceptional customer service and support in resolving insurance and benefit-related issues. • Address member eligibility inquiries, enrollment entry and confirmation of coverage. Competencies & Qualifications: • Exceptional verbal and written communication abilities. • Outstanding organizational and multi-tasking capabilities. • Strong problem-solving skills. • Skilled at taking initiative, prioritizing tasks, and meeting tight deadlines. • Proficiency in Spanish (both written and spoken) is a plus. • Collaborative team member. • Adaptable and detail-oriented. • Proficient in Microsoft Office Suite. Education & Experience: • Three plus years' experience working in customer service/call center environment. • Experience with an insurance industry carrier, broker, or insurance related vendor. • Knowledge of eligibility claims, medical coding and billing, etc. • Knowledge of benefit summaries and Benefit Plan Descriptions. This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees. Pay Transparency Range$22-$25 USD Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Alera Group is looking for an Employee Benefits Regional Compliance Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Prior experience in Employee Benefits highly preferred. Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. RESPONSIBILITIES * Provide Employee Benefits compliance support to regional Alera Group offices, serving as the main point of contact for benefit-related compliance inquiries and resources * Partner with Regional Compliance Consultants to facilitate communications, training, and consistent use of compliance materials and systems (e.g., Alera Dashboard, ARCH Marketing Cloud, 5500 COE, AleraHR) * Collaborate across teams to ensure uniformity in responses, maintain compliance documentation, and deliver high-quality client and internal support QUALIFICATIONS * 3+ years of experience in employee benefits with strong knowledge of IRS Section 125, ERISA, COBRA, HIPAA, ACA, and related regulations * Excellent communication, presentation, and organizational skills with the ability to manage multiple projects under tight deadlines * Proficiency in Microsoft Office Suite and strong attention to detail, with a collaborative mindset and commitment to cross-functional teamwork ADDITIONAL INFORMATION This job is fully remote in the following states: IL, WI, MN, OH, MI, CO, ND, SD, IN, MO, NE Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Salary range is $75K to 85K per year. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-KL1 #LI-Remote Location Type Remote

Alera Group is looking for a Director, Employee Benefits System Operations. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. RESPONSIBILITIES * Collaborate with national operations leadership to align AMS (Agency Management System) solutions with business and operational needs while ensuring consistency with corporate goals * Drive adoption of standardized workflows, data governance, and best practices across Employee Benefits business lines to support scalability and efficiency * Serve as the AMS subject matter expert and advocate, promoting system standardization, optimization, and long-term strategy * Provide leadership and mentoring to AMS administrators, regional power users, and support staff, fostering skill development and knowledge-sharing * Oversee AMS system management and optimization, including upgrades, testing, change management, feature rollouts, and vendor partnership oversight * Establish and monitor KPIs to measure performance, adoption, data quality, and integration with enterprise reporting and BI tools * Identify process improvement opportunities and lead AMS training initiatives, ensuring consistent workflows, automation, and comprehensive training/support materials across regions QUALIFICATIONS * Bachelor's degree in business, information systems, insurance, or related field required; MBA or advanced degree preferred, or equivalent relevant work experience * 8+ years of experience in Employee Benefits insurance operations, including at least 5 years managing or supporting an AMS (e.g., EPIC, AMS360) * Demonstrated success leading cross-functional projects, system implementations, and migrations with measurable outcomes * Strong knowledge of agency workflows such as policy servicing, renewals, accounting, client data management, and document handling * Expertise in one or more AMS platforms with proven ability to manage vendors, system enhancements, and integrations * Proficiency in Microsoft Office Suite with experience in business intelligence tools (e.g., Power BI) considered a plus * Recognized leadership, communication, and problem-solving skills with a track record of driving continuous improvement and effective collaboration across all organizational levels ADDITIONAL INFORMATION This job is fully remote. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Salary range is $175K to $225K per year. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-NO1 #LI-Remote Location Type Remote

Cerebral and Resilience Lab have joined forces to build a new standard in mental health care-one that emphasizes better outcomes through stronger clinical decision-making, rigorous training, and professional excellence. By combining Resilience Lab's Methodology & clinically-led training Institute with Cerebral's extensive reach, clinical network, and care capabilities, we are creating a national model for high-quality, integrated, and accessible behavioral health care. We believe quality mental health care starts with curiosity, professionalism, and mastery of clinical decision-making. Joining our team means committing to show up on your best foot every day where you'll be equipped with structured training, supportive supervision, and a methodology designed to guide you in making sound clinical decisions. The Role: Cerebral is seeking a dynamic and experienced 1099 contract Benefits Manager to join our People Team part-time, in a fully-remote environment. This independent contractor role will oversee the end-to-end execution and continuous improvement of employee benefits and leave of absence programs. Success in this role requires a proactive self-starter who thrives in a fast-paced environment, collaborates cross-functionally with ease, and brings a solution-focused, can-do attitude. You'll play a key part in shaping the employee experience while ensuring operational excellence and compliance. This is a 1099 independent contractor position working a minimum of 20 hours per week at a rate of $40 - 45 per hour. Who you are: 3+ years of experience in benefits administration and LOA programs, with 401(k) experience preferred. Proven ability to manage day-to-day operations, including vendor relationships, compliance, and employee engagement. Deep knowledge of benefits and leave-related compliance (ACA, FMLA, ADA, NDT, 401(k) audits, and Form 5500). Experience in account reconciliations between vendor statements and payroll systems to ensure accuracy of employee withdraws and vendor payments; collaboration with Accounting team to ensure appropriate GL balances Strong analytical and project management skills; capable of prioritizing and delivering across multiple initiatives. Clear, confident communicator able to explain complex benefit topics to diverse audiences. Data-driven decision-maker with strong problem-solving abilities. Nice to have: Experience driving process improvements in LOA programs. Skilled in managing benefits for variable-hour and piecework employees preferred. Proficient in HRIS platforms (UKG/UltiPro preferred) and Google Workspace (Docs, Sheets, Slides). Professional certifications (CEBS, SHRM-CP, SHRM-SCP, or similar). How your skills and passion will come to life at Cerebral: Strategy & Leadership Oversee the implementation of health, wellness, and retirement benefit programs. Drive annual renewals and vendor RFPs, analyzing proposed changes for cost and business impact. Conduct audits, surveys, and analysis on demographics, utilization, and program effectiveness to inform decisions. Operations & Compliance Oversee day-to-day administration of benefits programs, including enrollment, vendor management, employee inquiries and regulatory compliance. Manage LOA programs (FMLA, statutory leave), coordinating with payroll for accurate tracking and pay continuity. Ensure compliance with federal, state, and local laws, including ACA, COBRA, ERISA, and HIPAA. Collaboration & Integration Partner with HR, payroll, finance, and external vendors to deliver seamless benefits and LOA operations. Lead retirement plan administration and coordinate 401(k) audits and NDT testing. Education & Communication Develop and deliver benefits education strategies for new hires, open enrollment, and year-round engagement. Create clear, accessible employee communications that empower informed decision-making. Measurement & Reporting Identify key metrics and outcomes to measure program success; report insights to senior leadership. Who we are (our company values): We Deliver Client Impact: Relentlessly focusing on advancing personalized, high-quality, evidence-based care that improves people's lives We are One: Bringing our collective expertise together as a unified team, strengthened by collaboration, trust, diversity of thought and shared purpose We Aim Higher: Continuously curious to drive our learning, our innovation and our personal growth to reach our full potential We are Generous: Giving more than we take with compassion, empathy, support, openness and a willingness to help those in need We are Accountable: Acting with courage, conviction and integrity to achieve our goals and ambitions to improve the lives of our clients Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. ___________________ Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for a Director, Employee Experience to design and lead a strategy that makes every moment of the employee journey meaningful from onboarding to growth to offboarding. You'll shape how people experience Maven: how they connect, learn, and belong. Partnering across People and business teams, you'll turn employee insights into action, drive engagement through authentic programs, and strengthen a culture that reflects Maven's mission and values. This role reports to the Senior Director, Communications, who leads Internal Communications and Employee Experience at Maven. As a Director, Employee Experience at Maven, you will: Set the vision for an employee experience that reflects Maven's values and fuels engagement, retention, and performance. Translate insights into strategy. Use data and feedback to identify what employees need most - and lead initiatives that meet those needs with measurable impact. Be the cultural pulse. Build relationships across every team to understand what drives connection, motivation, and belonging. Reimagine key moments. Own the employee journey from onboarding to offboarding so every touchpoint feels purposeful and consistent. Champion engagement and recognition. Create programs that celebrate impact, strengthen community, and make people proud to work at Maven. Partner with leaders. Coach and advise teams on how to lead with empathy, communicate with clarity, and build trust across the organization. Enable growth. Collaborate with the People team to expand opportunities for learning, development, and career mobility. We're looking for you to bring: 7-10+ years leading employee experience, engagement, or culture strategies that drive measurable impact across complex or high-growth organizations. A proven ability to influence senior leaders and align culture, communication, and business outcomes. A deep understanding of what shapes culture, from systems and structure to the everyday moments that define how people feel and work together. Strong data instincts: you listen through both metrics and conversation, turning feedback into clear priorities and measurable change. Exceptional communication and storytelling skills, able to inspire, inform, and connect across all levels of the organization. A high-energy, authentic presence that builds trust quickly and motivates teams to engage and contribute openly. Experience navigating hybrid and distributed environments, building connections and belonging across time zones and teams. The base salary range for this role is $174,000 - $200,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g **********************). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ************************. For general and additional inquiries, please contact us at ***********************.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including: * Fortune Change the World (2024) * CNBC Disruptor 50 List (2022, 2023, 2024) * Fortune Best Workplaces for Millennials (2024) * Fortune Best Workplaces in Health Care (2024) * TIME 100 Most Influential Companies (2023) * Fast Company Most Innovative Companies (2020, 2023) * Built In Best Places to Work (2023) * Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) * Great Place to Work certified (2020, 2021, 2022, 2023, 2024) * Fast Company Best Workplaces for Innovators (2022) * Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for a Director, Employee Experience to design and lead a strategy that makes every moment of the employee journey meaningful from onboarding to growth to offboarding. You'll shape how people experience Maven: how they connect, learn, and belong. Partnering across People and business teams, you'll turn employee insights into action, drive engagement through authentic programs, and strengthen a culture that reflects Maven's mission and values. This role reports to the Senior Director, Communications, who leads Internal Communications and Employee Experience at Maven. As a Director, Employee Experience at Maven, you will: * Set the vision for an employee experience that reflects Maven's values and fuels engagement, retention, and performance. * Translate insights into strategy. Use data and feedback to identify what employees need most - and lead initiatives that meet those needs with measurable impact. * Be the cultural pulse. Build relationships across every team to understand what drives connection, motivation, and belonging. * Reimagine key moments. Own the employee journey from onboarding to offboarding so every touchpoint feels purposeful and consistent. * Champion engagement and recognition. Create programs that celebrate impact, strengthen community, and make people proud to work at Maven. * Partner with leaders. Coach and advise teams on how to lead with empathy, communicate with clarity, and build trust across the organization. * Enable growth. Collaborate with the People team to expand opportunities for learning, development, and career mobility. We're looking for you to bring: * 7-10+ years leading employee experience, engagement, or culture strategies that drive measurable impact across complex or high-growth organizations. * A proven ability to influence senior leaders and align culture, communication, and business outcomes. * A deep understanding of what shapes culture, from systems and structure to the everyday moments that define how people feel and work together. * Strong data instincts: you listen through both metrics and conversation, turning feedback into clear priorities and measurable change. * Exceptional communication and storytelling skills, able to inspire, inform, and connect across all levels of the organization. * A high-energy, authentic presence that builds trust quickly and motivates teams to engage and contribute openly. * Experience navigating hybrid and distributed environments, building connections and belonging across time zones and teams. The base salary range for this role is $174,000 - $200,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: * Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. * Whole-self care through wellness partnerships * Hybrid work, in office meals, and work together days * 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) * Annual professional development stipend and access to a personal career coach through Maven for Mavens * 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g **********************). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ************************. For general and additional inquiries, please contact us at ***********************.

For over 30 years PSG has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as your advocate and strategic partner. PSG has market leading technology and administration services for hospitals and health systems. Our mission is to relentlessly advocate for our clients as we partner together to develop innovative drug management solutions that deliver exceptional strategic insights, financial and clinical value. As a Pharmacy Benefit Consultant, you will serve as the primary/lead consultant on strategic clients. You will lead and cultivate multi-level client relationships with executives, human resource personnel, pharmacy department personnel and others which enable PSG to partner with clients to create, communicate and implement pharmacy strategy within the context of the overall client drug management strategy. In addition, you will identify business needs and create custom solutions for sophisticated clients which include overall pharmacy benefit strategy to create cost effective solutions for various client types. You will also lead vendor strategies that will include procurement efforts, contract negotiation and ongoing vendor management, while providing industry expertise and insight related to trends and opportunities. Responsibilities: Client Management Working with industry partners (PBM and other vendors), client and PSG resources, the candidate will: Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term Track and measure vendor contract performance including operational and financial Lead and participate in ongoing client meetings including: Vendor review Independent strategy and performance assessment meetings On-going operational and strategic meetings Use analytical skills/tools to identify and present opportunities to clients that will serve to support trend management, cost savings, identify wasteful spending and potential FWA. Navigate appropriate internal PSG experts on custom projects Support clients that wish to create and use customized clinical programs (PA, Formulary, Utilization Management, etc) with Review PBM and other vendor provided pharmacy program indicators and reports for ongoing opportunities and program performance Maintain ongoing reports and documentation related to client relationship and program Responsible for renewal of client relationship and creating strategy, scope of services and appropriate fee structure to match client Program and Business Development Lead and cultivate revenue opportunities to support segment growth. Assess opportunity for expanding PSG services within existing client Leverage client relationship for PSG prospecting efforts by developing client Participation in conferences and other forums for showcasing program experience and Participate in internal workgroups to develop new programs, services, corporate positions and publications based on the continual assessment of client and market Account Implementation Provide oversight, guidance and serve as an advocate for the client to ensure vendor requirements are being met and service levels are adequate throughout vendor Identify issues and concerns for appropriate escalation and resolution to ensure successful RFP Process Management Lead the development and management of the RFP process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP team) Participate in non-client specific annual RFI process via scoring and client meeting Contract Review and Execution Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP Lead the creation and renewal of PSG client agreements to create appropriate scope of services and fee Qualifications (Minimum Requirements) Extensive knowledge of Pharmacy Benefit Management, specialty pharmacy and large employer environments 2 years minimum experience, with a direct client relationship role Strong verbal and written communication skills including presentation skills and client relationship management Strong experience and skills working with and presenting to corporate executives Ability to develop strategies and implement programs for client pharmacy benefit programs Strong clinical and financial analysis skills including Word, PowerPoint and Excel Travel required, up to 25% Pharmacy background with bachelor's degree. MBA and/or PharmD/RPh preferred Business development experience preferred Salary and Benefits Salary is based on background and experience. Benefits include full medical, pharmacy, dental, vision, life and disability insurance, paid vacation, sick leave, 401k match and annual bonus potential. The national average salary for this role is $110k to $140k in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications, and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-MS2 #PSG #LI-Remote

Your role in our mission Prosper is seeking a dynamic and experienced Benefits & Leaves Manager to join our People and Places team. In this role, you will manage and enhance Prosper's comprehensive health & wellness programs, including our leave of absence program. We're looking for someone who is curious, driven to understand and streamline current processes, committed to simplifying the employee experience and has the ability to build and maintain strong partnerships. The ideal candidate excels at collaboration, has a strong foundation in benefits administration, communicates complex concepts clearly, and recognizes the profound impact benefits have on employees' lives. This is a hybrid role based at either our SF or PHX office. How you'll make an impact * Strategic Benefits Design: Manage the strategic design, implementation, and administration of Prosper's benefits offerings, including medical, dental, vision, life insurance, and disability plans. * Open Enrollment Management: Lead the annual open enrollment process, ensuring smooth execution and effective communication to employees. Manage ADP benefits setup and ensure accurate data entry and system configuration. * Leave of Absence Program Management: Develop, refine, and manage Prosper's leave of absence program, policies, and processes. Manage the relationship with our outsourced leaves administrator, ensuring SOPs are created and SLAs are met. Develop manager and employee leave toolkits to educate on leave policies and processes, increasing awareness and compliance. * Leave Support: Communicate with employees regarding their leave needs, ensuring they are aware of their responsibilities and the steps required to qualify for leave, providing a seamless and supportive experience. * Customer Service: Provide exceptional customer service to internal and external stakeholders as the primary point of contact for plan vendors, third-party consultants, and employees. * Employee Communication and Training: Manage internal communications, develop and deliver training programs for leaders and employees to improve understanding of benefits offerings. * Operational Efficiency: Identify and implement opportunities to improve operational efficiency within benefits and leave administration, including streamlining processes within ADP and other HR systems, enhancing the overall employee experience. * Vendor and Partnership Management: Partner with Finance, Legal, and People Teams to manage vendor contracts and implement new programs. * Wellness Initiatives: Develop and execute comprehensive wellness initiatives, including workshops, challenges, and partnerships, to promote employee wellbeing across all dimensions. * Regulatory Compliance: Maintain current knowledge of all applicable leave and accommodation laws (e.g., ERISA, HIPAA, FMLA, ACA, COBRA) and ensure plan compliance with regulatory filings, updates, notices, audits, and non-discrimination testing. Skills that will help you thrive * Advanced knowledge in benefits plan design and administration (Level funded or self-insured plan management experience is preferred) * Extensive knowledge and experience with the leave requirements in multiple states (CA, NY, NJ ect.) and federal, state and local regulations (e.g. ERISA, HIPAA, FMLA, ACA, COBRA etc.) * Demonstrated ability to build and maintain strong relationships with internal and external stakeholders * Strong analytical skills with proficiency in Excel and Google sheets * Strong experience with multi-jurisdictional leave programs * Great organizational skills, high attention to detail * Excellent written and verbal communication skills * Strong problem-solving skills * Effective planning & priority setting * 8+ years of related benefits administration experience, including 5+ years of experience administering leaves of absence, Bachelor's Degree required. What We Offer * The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives * The opportunity to work in a fast-paced environment with experienced industry leaders * Flexible time off, comprehensive health coverage, competitive salary, paid parental leave * Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts * A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts Interview Process * Recruiter Call: A brief screening to discuss your experience and initial questions * Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member * Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises * Final Round: Discussion with a department head/executive $121,000 - $160,000 a year Compensation details: The salary range is $121,000 - $160,000 annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors. #LI-SK1 About Us Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $28 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission. We're on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that's democratizing finance for all! Our Values Diversity expands opportunities Collaboration creates better solutions Curiosity fuels our innovation Integrity defines all our relationships Excellence leads to longevity Simplicity guides our user experience Accountability at all levels drives results *************** Our Story & Team // Our Blog Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) California applicants: please click here to view our California Consumer Privacy Act ("CCPA") Notice for Applicants, which describes your rights under the CCPA. At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being. Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. BENEFITS MANAGER SpaceX is seeking a highly accomplished, dynamic individual who can design, implement, and operate company-wide employee benefit programs that are meaningful, impactful, and cost-effective. The individual must be analytical, detailed-oriented, team-focused, resourceful, and possess strong interpersonal skills to be able to work with a wide spectrum of employees to deliver substantive results. RESPONSIBILITIES: Lead the administration for company-wide employee benefit programs, such as medical, dental, vision, life, accident and disability insurance, supplemental/voluntary benefits, and retirement plans, including preparation for annual open enrollment Identify and make continuous improvements in administration, to deliver an outstanding experience for employees Use a data-driven approach to critically evaluate and enhance the effectiveness of current programs. Develop innovative, empathetic, and cost-effective employee programs - from feasibility analysis, implementation, to ongoing operations, with a keen understanding of the enormous impact that the most effective employee benefit programs can have in the lives of employees and their families Build-out overall employee benefits strategy and related processes to support a diverse and growing employee population Assist, advise, and counsel employees and dependents on complex or sensitive benefit-related questions (via email, phone, walk-ups, and drop-in sessions) Collaborate with internal partners in Human Resources (HR), Payroll, Finance, Marketing, Legal, etc. to create and sustain best-in-class employee benefit programs Oversee relationships with external vendors, consultants, and their onsite staff and ensure excellence in partner/vendor performance Coach and mentor direct reports - provide training, oversee performance, and help grow their careers Other duties and responsibilities as assigned including but not limited to the areas of: Health and welfare benefits and retirement plan administration Company wellness initiatives and employee services Relocation administration Leaves of absence administration Workers' compensation administration Commuter program administration HRIS/benefits data administration BASIC QUALIFICATIONS: Bachelor's degree 8+ years of professional experience in employee benefits and/or human resources PREFERRED SKILLS AND EXPERIENCE: Human Resources Certification (PHR) or professional human resources affiliations Advanced degree (MBA, Masters in HR, etc.) Demonstrated ability to operate both strategically and tactically and to move seamlessly between the two roles Ability to use independent judgment and prioritize work Effective verbal, written and presentation communication skills Demonstrated proficiency with Excel and working with large data sets Experience with Workday or other HRIS systems Attention to detail and commitment to quality Highly collaborative style and strong team orientation Highly organized with ability to manage multiple high-priorities in a fast-paced, loosely structured environment Ability to consistently meet daily, weekly and monthly deadlines Bilingual in Spanish and English ADDITIONAL REQUIREMENTS: This is not a remote or hybrid position and will require relocation if not already local to the Hawthorne, CA area Position occasionally requires the ability to work extended hours or weekends when needed Ability to travel to other SpaceX offices as needed COMPENSATION AND BENEFITS: Pay Range: Manager/Benefits: $130,000.00 - $180,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to ************************ .

For over 20 years PSG has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as an advocate and strategic partner. Our mission is to relentlessly advocate for our clients as we partner together to develop innovative drug management solutions that deliver exceptional strategic insights, financial and clinical value. The Pharmacy Benefit Consultant - Health Plans will serve as a lead consultant on projects with a focus on national and regional health plan clients. This role requires a high level of curiosity and a commitment to continuous learning to address the gamut of pharmacy challenges faced by payers today, while serving a demanding client base. To ensure success, the Pharmacy Benefit Consultant is supported by PSG resources, data and tools, internal knowledge sharing among peers, shadowing opportunities with established consultants and mentorship from leaders. A successful candidate for this role thrives in a high demand/high reward environment that values critical thinking and ability to execute on multiple and concurrent priorities. In exchange for the efforts, a successful candidate will gain: Exposure to PSG's vast portfolio of challenging projects supporting health plan and plan sponsor clients, PSG's industry insights and proprietary procurement database Being a part of a high performing team with an established reputation Experience leading projects that result in innovative strategies that shape the pharmacy industry Long standing, multi-level client relationships A vast professional network of leaders across the pharmacy benefit and managed care industry Opportunities for unparalleled professional growth including increased visibility by demonstrating thought leadership on PSG's platforms Responsibilities include: Business Strategy Projects End to end ownership of client specific business strategy projects. Responsibilities include client relationship management, upfront planning and strategy creation, in-depth research and analysis, thorough execution, and delivery to the client. Examples of projects include organizational assessments, PBM or vendor contract reviews, process gap analyses, market and landscape analyses, go-to-market strategies, unique clinical or quality initiatives that improve delivery of healthcare Client Management and Consulting Retainers Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention rates. Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term goals. Delivery of client-specific insights on industry happenings and leveraging PSG's best-in-class research to provide data-driven insights and recommendations on an ongoing basis Identify opportunities to engage internal PSG experts on custom projects and analyses. Responsible for renewal of client relationships and creating strategy, scope of services and appropriate fee structure to match client needs. Program and Business Development Assess opportunity for expanding PSG services within existing client relationships. Leverage client relationships for PSG prospecting efforts by creating developing client references. Participation in conferences and other forums for showcasing program experience and success. Participate in internal workgroups to develop new programs, services, corporate positions, and publications based on the continual assessment of client and market needs. Procurement and RFP Process Management Lead the development and management of the procurement, market check and request for proposal (RFP) strategy and process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP coordinator). Participate in non-client RFP processes via scoring and client meeting assistance. Contract Negotiation, Review and Execution Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP requirements. Negotiate market leading business terms and conditions on behalf of PSG clients Qualifications (Minimum Requirements) Knowledge of PBM, pharmacy and managed care environments (3-5 years minimum experience). Ability to develop strategies and implement programs for large client Rx and medical benefit programs Ability to create client-facing written materials and communications using Microsoft Word and PowerPoint Impeccable organizational skills and ability to work independently Strong verbal and written communication skills including presentation skills and client relationship management experience; with the ability to adjust your style to suit different perspectives and seniority levels. Strong financial analysis skills using Microsoft Excel Pharmacy Benefits or Managed Care work experience with bachelor's degree; MBA or PharmD/RPh strongly preferred WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” COMPENSATION: The national average salary for this role is $165,000.00 - $200,000.00 in base pay and exclusive of any bonuses or benefits. The base salary offered will be determined based on your experience, skills, training, certifications, and education, while also considering internal equity and market data. To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ****************************************************************************************** . #LI-MS2 # PSG #LI-Remote

Brio Group Benefits, an Alera Group company, is looking for an Employee Benefits Producer. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. RESPONSIBILITIES * Develop and manage a portfolio of clients, providing expert guidance on employee benefits solutions. * Identify and pursue new business opportunities through networking and strategic outreach. * Educate clients on available benefit options and tailor solutions to meet their specific needs. * Collaborate with internal teams to ensure seamless service delivery. * Present financial and analytical insights to support client decision-making. * Maintain compliance with regulatory standards, including HIPAA and other applicable laws. QUALIFICATIONS * Bachelor's degree or equivalent experience. * 3+ years of experience in sales, preferably in employee benefits or insurance. * Proven ability to generate new business and build strong client relationships. * Active Life and Health insurance license or willingness to obtain within a designated timeframe. * Strong presentation and negotiation skills. * Proficiency in CRM tools and Microsoft Office Suite. * Willingness to travel for client meetings and industry events. ADDITIONAL INFORMATION Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Salary range is $75K to $125K per year. This job requires presence in the office on a hybrid schedule as agreed with the manager. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-Hybrid #LI-RS1 Location Type Remote

Your role in our mission Prosper is seeking a dynamic and experienced Benefits & Leaves Manager to join our People and Places team. In this role, you will manage and enhance Prosper's comprehensive health & wellness programs, including our leave of absence program. We're looking for someone who is curious, driven to understand and streamline current processes, committed to simplifying the employee experience and has the ability to build and maintain strong partnerships. The ideal candidate excels at collaboration, has a strong foundation in benefits administration, communicates complex concepts clearly, and recognizes the profound impact benefits have on employees' lives. This is a hybrid role based at either our SF or PHX office.How you'll make an impact Strategic Benefits Design: Manage the strategic design, implementation, and administration of Prosper's benefits offerings, including medical, dental, vision, life insurance, and disability plans. Open Enrollment Management: Lead the annual open enrollment process, ensuring smooth execution and effective communication to employees. Manage ADP benefits setup and ensure accurate data entry and system configuration. Leave of Absence Program Management: Develop, refine, and manage Prosper's leave of absence program, policies, and processes. Manage the relationship with our outsourced leaves administrator, ensuring SOPs are created and SLAs are met. Develop manager and employee leave toolkits to educate on leave policies and processes, increasing awareness and compliance. Leave Support: Communicate with employees regarding their leave needs, ensuring they are aware of their responsibilities and the steps required to qualify for leave, providing a seamless and supportive experience. Customer Service: Provide exceptional customer service to internal and external stakeholders as the primary point of contact for plan vendors, third-party consultants, and employees. Employee Communication and Training: Manage internal communications, develop and deliver training programs for leaders and employees to improve understanding of benefits offerings. Operational Efficiency: Identify and implement opportunities to improve operational efficiency within benefits and leave administration, including streamlining processes within ADP and other HR systems, enhancing the overall employee experience. Vendor and Partnership Management: Partner with Finance, Legal, and People Teams to manage vendor contracts and implement new programs. Wellness Initiatives: Develop and execute comprehensive wellness initiatives, including workshops, challenges, and partnerships, to promote employee wellbeing across all dimensions. Regulatory Compliance: Maintain current knowledge of all applicable leave and accommodation laws (e.g., ERISA, HIPAA, FMLA, ACA, COBRA) and ensure plan compliance with regulatory filings, updates, notices, audits, and non-discrimination testing. Skills that will help you thrive Advanced knowledge in benefits plan design and administration (Level funded or self-insured plan management experience is preferred) Extensive knowledge and experience with the leave requirements in multiple states (CA, NY, NJ ect.) and federal, state and local regulations (e.g. ERISA, HIPAA, FMLA, ACA, COBRA etc.) Demonstrated ability to build and maintain strong relationships with internal and external stakeholders Strong analytical skills with proficiency in Excel and Google sheets Strong experience with multi-jurisdictional leave programs Great organizational skills, high attention to detail Excellent written and verbal communication skills Strong problem-solving skills Effective planning & priority setting 8+ years of related benefits administration experience, including 5+ years of experience administering leaves of absence, Bachelor's Degree required. What We Offer The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives The opportunity to work in a fast-paced environment with experienced industry leaders Flexible time off, comprehensive health coverage, competitive salary, paid parental leave Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts Interview Process Recruiter Call: A brief screening to discuss your experience and initial questions Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member Team/Virtual Interview: Meet team members for collaborative discussions, problem-solving, or technical exercises Final Round: Discussion with a department head/executive #LI-SK1 About Us Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $28 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission. We're on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that's democratizing finance for all! Our Values Diversity expands opportunities Collaboration creates better solutions Curiosity fuels our innovation Integrity defines all our relationships Excellence leads to longevity Simplicity guides our user experience Accountability at all levels drives results *************** Our Story & Team // Our Blog Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA. At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being. Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017 and now valued at $15 billion following its recent Series F funding round, Applied Intuition delivers the Vehicle OS, Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. 18 of the top 20 global automakers and major programs across the Department of Defense trust Applied Intuition's solutions to deliver vehicle intelligence. Applied Intuition services the automotive, defense, trucking, construction, mining, and agriculture industries and is headquartered in Mountain View, CA, with offices in Washington, D.C., San Diego, CA, Ft. Walton Beach, FL, Ann Arbor, MI, London, Stuttgart, Munich, Stockholm, Bangalore, Seoul, and Tokyo. Learn more at applied.co. We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. About the role We are looking for a highly skilled individual contributor to lead the administration, configuration, and optimization of our entire People tech stack. This role will act as a subject matter expert and strategic partner across HR, Payroll, Finance, and IT to ensure all HR systems support organizational goals, enhance employee experience, drive operational efficiency, and deliver scalable solutions. At Applied Intuition, you will: Own our People tech stack across our HRIS, performance management, learning and development and other HR systems Collaborate with internal stakeholders to gather requirements and translate business needs into technical solutions Manage modules in the Workday system including Core HCM, Onboarding, Absence, Compensation, Benefits, Time Tracking, and Payroll Lead and execute the design, implementation, integrations and maintenance of Workday functionality, business processes, workflows, and reporting Identify and implement all HR system upgrades, fixes, and new releases Lead end-to-end testing efforts for system changes and develop and execute test plans, test cases, and scripts in partnership with stakeholders Manage all HR systems-related projects, including module rollouts, system integrations, and business process redesign Develop user guides, training materials, and conduct user training sessions for HR systems Establish best practices for system governance, security, and compliance; maintaining compliance with federal, state, and local HR regulations and conducting audits and data privacy initiatives (e.g., GDPR, CCPA, SOX, etc.) We're looking for someone who has: 5-7+ years of hands-on experience across the HR tech stack, including configuring Workday, day-to-day operations, troubleshooting, system enhancements, and integrations Excellent stakeholder management and communication skills and ability to influence across all levels Strong project management skills with the ability to prioritize and execute in a fast-moving, ambiguous environment Nice to have: Knowledge of HR compliance and regulations Experience with Greenhouse, Google Apps, Slack, Carta, JIRA, PAVE, OKTA Experience with Workday talent management and advanced compensation Experience with Workday studio integrations Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment. Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $152,000 - $181,000 USD annually. Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017 and now valued at $15 billion following its recent Series F funding round, Applied Intuition delivers the Vehicle OS, Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. 18 of the top 20 global automakers and major programs across the Department of Defense trust Applied Intuition's solutions to deliver vehicle intelligence. Applied Intuition services the automotive, defense, trucking, construction, mining, and agriculture industries and is headquartered in Mountain View, CA, with offices in Washington, D.C., San Diego, CA, Ft. Walton Beach, FL, Ann Arbor, MI, London, Stuttgart, Munich, Stockholm, Bangalore, Seoul, and Tokyo. Learn more at applied.co. We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. (Note: For EpiSci job openings, fully remote work will be considered by exception.) About the role We are looking for a highly skilled individual contributor to lead the administration, configuration, and optimization of our entire People tech stack. This role will act as a subject matter expert and strategic partner across HR, Payroll, Finance, and IT to ensure all HR systems support organizational goals, enhance employee experience, drive operational efficiency, and deliver scalable solutions. At Applied Intuition, you will: * Own our People tech stack across our HRIS, performance management, learning and development and other HR systems * Collaborate with internal stakeholders to gather requirements and translate business needs into technical solutions * Manage modules in the Workday system including Core HCM, Onboarding, Absence, Compensation, Benefits, Time Tracking, and Payroll * Lead and execute the design, implementation, integrations and maintenance of Workday functionality, business processes, workflows, and reporting * Identify and implement all HR system upgrades, fixes, and new releases * Lead end-to-end testing efforts for system changes and develop and execute test plans, test cases, and scripts in partnership with stakeholders * Manage all HR systems-related projects, including module rollouts, system integrations, and business process redesign * Develop user guides, training materials, and conduct user training sessions for HR systems * Establish best practices for system governance, security, and compliance; maintaining compliance with federal, state, and local HR regulations and conducting audits and data privacy initiatives (e.g., GDPR, CCPA, SOX, etc.) We're looking for someone who has: * 5-7+ years of hands-on experience across the HR tech stack, including configuring Workday, day-to-day operations, troubleshooting, system enhancements, and integrations * Excellent stakeholder management and communication skills and ability to influence across all levels * Strong project management skills with the ability to prioritize and execute in a fast-moving, ambiguous environment Nice to have: * Knowledge of HR compliance and regulations * Experience with Greenhouse, Google Apps, Slack, Carta, JIRA, PAVE, OKTA * Experience with Workday talent management and advanced compensation * Experience with Workday studio integrations Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment. Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $152,000 - $181,000 USD annually. Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their Corporate Synergies team in the New York City Metro Region. The Account Manager is a qualified/skilled client facing position that is primarily responsible for the successful delivery of day-to-day service-related activities that are necessary to support Sales, Account Management and Underwriting with the retention/growth efforts associated with of multiple assigned client accounts (Book of Business). Essential Functions: Manage the client life-cycle deliverables with oversight from the Benefit Consultant and Team Lead to ensure the successful retention of a Book of Business (94% Renewal Rate). With guidance and supervision, work on client related deliverables of increasing complexity. Beyond foundational knowledge (i.e., industry, product knowledge and regulatory compliance), complete necessary training and professional development to gain exposure to principles such as strategic account planning, effective communication and project management. Identify and declare area of focus/subject matter expertise. Maintain up-to-date client files/internal systems in accordance with CSG's standard protocols. Compliance with CSG's processes and operating standards. Essential Duties: As part of the client life cycle (on-boarding, ongoing support and renewal), work closely with the Team to execute on the day-to-day service deliverables for ALL lines of coverage and products by: Supporting the Team Lead to understand a client's goals/objectives and develop a multi-year strategic plan (roadmap) Defining an annual service delivery calendar (life cycle) in support of the multi-year strategic plan (roadmap) Preparing the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage client expectations and ensure timely delivery of materials in accordance with the client life cycle Effectively communicating and presenting findings, analysis and recommendations in meetings/calls/emails (i.e., setting agendas and appropriate internal/external follow-up) Prepare standard and ad-hoc reports and other client related projects (as needed) Developing, cultivating and maintaining strong client/vendor relationships At various times throughout the year (i.e., Open Enrollment), review employee education and communication materials (i.e., Benefit Guides). Research, respond and/or resolve client inquiries/service-related issues independently, involving more experienced team members and resources when necessary. Maintain internal systems (i.e., BenefitPoint and Oracle) and client files in accordance with CSG's data standards and filing requirements. Ensure that contact information for all client stakeholders is appropriately managed for purposes of both Client Satisfaction (NPS) and Thought Leadership. In order to identify/overcome gaps, work with Team Lead and Producer to create and periodically review/update/manage Internal Account Plan. Interact with carriers and vendors on behalf of the client and the team. Ability to identify and leverage resources appropriate for upsell opportunities. Responsible for reconciling client revenue monthly (BenefitPoint vs. Finance Accrued Revenue). Develop new and creative benefit solutions with guidance. Competencies & Qualifications: Fluent in speaking, reading and writing Korean is required Strong attention to detail, well organized and responsive Working knowledge of all aspects of: CSG suite of services and available solutions Insurance and healthcare related products Regulatory and compliance related matters (including healthcare reform) Ability to model financial implications from benefit programs Comfortable in negotiating with insurance carriers Ability to identify problems and create effective solutions Proficient in Microsoft Office (Excel, PowerPoint, Word) Ability to quickly learn new skills Works collaboratively with a team as well as independently, capable of meeting deadlines and delegating when necessary, Ability to establish relationships with internal and external stakeholders Strong oral and written communication skills Ability to multi-task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines Possesses a basic understanding of general business and financial concepts Ability to effectively create, organize and manage a project plan Basic understanding of strategy and long-term planning Education & Experience: Bachelor's Degree preferred 3+ years of prior practical account management experience with a health and welfare carrier or broker is required State Specific Resident Life & Health License is required This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees. Pay Transparency Range$75,000-$100,000 USD Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Senior Employee Benefits Account Manager to their Corporate Synergies team in the Philly Metro Region. Job Summary: The Senior Account Manager is an experienced/technically proficient client-facing position that is responsible for supporting Sales, Account Management and Underwriting (the Team) with the development of the overall strategic plan and for driving the successful delivery of the day-to-day service-related activities to retain/grow assigned client accounts (Book of Business). Key Responsibilities: Autonomously manage the client life-cycle deliverables (of increasing complexity) with guidance from the Benefit Consultant and Team Lead (where appropriate) to ensure the successful retention of a Book of Business (94% Renewal Rate). With guidance from the Team Lead and Producer, lead account strategy/direction. Beyond foundational knowledge (strategic account planning, effective communication and project management), complete necessary training and professional development to further develop technical and subject matter expertise. Maintain up-to-date client files/internal systems in accordance with CSG's standard protocols. Compliance with CSG's processes and operating standards. Essential Functions: As part of the client life-cycle (on-boarding, ongoing support and renewal), work closely with the Team to execute on the day-to-day service deliverables for ALL lines of coverage and products by: Identifying a client's goals/objectives and working with the team lead to develop a multi-year strategic plan (roadmap) Defining an annual service delivery calendar (life-cycle) in support of the multi-year strategic plan (roadmap) Preparing the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage client expectations and ensure timely delivery of materials in accordance with the client life-cycle Effectively communicating and presenting findings, analysis and recommendations in meetings/calls/emails (i.e. setting agendas and appropriate internal/external follow-up) Preparing standard and ad-hoc reports and other client related projects (as needed) Developing, cultivating and maintaining strong client/vendor relationships At various times throughout the year (i.e. Open Enrollment), review employee education and communication materials (i.e. Benefit Guides). Research, respond and/or resolve client inquiries/service-related issues independently, involving team members, subject matter experts and resources when necessary. Maintain internal systems (i.e. BenfitPoint and Oracle) and client files in accordance with CSG's data standards and filing requirements. Ensure that contact information for all client stakeholders is appropriately managed for purposes of both Client Satisfaction (NPS) and Thought Leadership. In order to identify/overcome gaps, work with Team Lead and Producer to create and periodically review/update/manage Internal Account Plan. Interact with carriers and vendors on behalf of the client and the team. Identify and leverage resources appropriate for upsell opportunities. Responsible for reconciling client revenue monthly (BenefitPoint vs. Finance Accrued Revenue). Develop new and creative benefit solutions with guidance. As it relates to your concentration/subject matter expertise, act as a resource and provide updates to team members (i.e. team meetings). Competencies & Qualifications: Strong attention to detail, well organized and responsive Strong working knowledge of all aspects of: CSG suite of services and available solutions Insurance and healthcare related products All regulatory and compliance related matters (including client impact/applicability) Ability to model complex financial implications from benefit programs Skilled in negotiating with insurance carriers Ability to identify problems and create effective solutions Advanced in Microsoft Excel, PowerPoint and Word Ability to quickly learn new skills Works collaboratively with a team as well as independently, capable of meeting deadlines and delegating when necessary Ability to establish meaningful/deep relationships with internal and external stakeholders Strong oral and written communication skills Ability to multi-task and demonstrate composure/resilience under pressure Comfortable switching between clients and tasks to meet deadlines Possesses a basic understanding of general business and financial concepts Ability to effectively create, organize and manage a project plan Comfortable understanding a client, their industry, and cost drivers to develop strategy/long-term plan based on their goals/objectives Education & Experience: 5+ years of prior practical account management experience with a health and welfare carrier or broker is required Licensure/Certification - State Specific Resident Life & Health License is required This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees. Pay Transparency Range $100,000 - $120,000 USD Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their LBW team in Valencia, CA. This role can be on-site, hybrid or remote. The Account Manager is a qualified/skilled client facing position that is primarily responsible for the successful delivery of day-to-day service-related activities that are necessary to support Sales, Account Management and Underwriting (the Team) with the retention/growth efforts associated with multiple assigned client accounts (Book of Business). Key Responsibilities: * Manage the client life-cycle deliverables with oversight from the Benefit Consultant and Team Lead to ensure the successful retention of a Book of Business (94% Renewal Rate). * With guidance and supervision, work on client related deliverables of increasing complexity. * Beyond foundational knowledge (i.e., industry, product knowledge and regulatory compliance), complete necessary training and professional development to gain exposure to principles such as strategic account planning, effective communication and project management. * Identify and declare area of focus/subject matter expertise. Essential Duties: * As part of the client life cycle (on-boarding, ongoing support and renewal), work closely with the Team to execute on the day-to-day service deliverables for ALL lines of coverage and products by: * Supporting the Team Lead to understand a client's goals/objectives and develop a multi-year strategic plan (roadmap) * Defining an annual service delivery calendar (life cycle) in support of the multi-year strategic plan (roadmap) * Preparing the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage client expectations and ensure timely delivery of materials in accordance with the client life cycle * Effectively communicating and presenting findings, analysis and recommendations in meetings/calls/emails(i.e., setting agendas and appropriate internal/external follow-up) * Prepare standard and ad-hoc reports and other client related projects (as needed) * Developing, cultivating and maintaining strong client/vendor relationships * At various times throughout the year (i.e., Open Enrollment), review employee education and communication materials (i.e., Benefit Guides). * Research, respond and/or resolve client inquiries/service-related issues independently, involving more experienced team members and resources when necessary. * Ensure that contact information for all client stakeholders is appropriately managed for purposes of both Client Satisfaction (NPS) and Thought Leadership. * In order to identify/overcome gaps, work with Team Lead and Producer to create and periodically review/update/manage Internal Account Plan. * Interact with carriers and vendors on behalf of the client and the team. * Ability to identify and leverage resources appropriate for upsell opportunities. * Develop new and creative benefit solutions with guidance. Education & Experience: * Bachelor's Degree preferred. * 5+ years of prior practical account management experience with a health and welfare carrier or broker is required. * Current and active California Life & Health License is required. Competencies & Qualifications: * Experience with Large and Small Group clients. * Knowledge of health and welfare plans, including medical, dental, vision, STD and LTD insurance. * Ability to interpret client's current coverage plan, identify gaps, and recommend opportunities to expand lines of coverage. * Ability to prepare RFP and have knowledge of the insurance marketplace. * Ability to market new and existing clients. * Excellent presentation skills, includes use of Excel and PowerPoint. * Experience navigating and quoting in quoting systems. * Experience working in AMS360. * As needed, must be able to drive to client locations and deliver OE and education presentations. * Bilingual English/Spanish preferred.

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their LBW team in Valencia, CA. This role can be on-site, hybrid or remote. The Account Manager is a qualified/skilled client facing position that is primarily responsible for the successful delivery of day-to-day service-related activities that are necessary to support Sales, Account Management and Underwriting (the Team) with the retention/growth efforts associated with multiple assigned client accounts (Book of Business). Key Responsibilities: Manage the client life-cycle deliverables with oversight from the Benefit Consultant and Team Lead to ensure the successful retention of a Book of Business (94% Renewal Rate). With guidance and supervision, work on client related deliverables of increasing complexity. Beyond foundational knowledge (i.e., industry, product knowledge and regulatory compliance), complete necessary training and professional development to gain exposure to principles such as strategic account planning, effective communication and project management. Identify and declare area of focus/subject matter expertise. Essential Duties: As part of the client life cycle (on-boarding, ongoing support and renewal), work closely with the Team to execute on the day-to-day service deliverables for ALL lines of coverage and products by: Supporting the Team Lead to understand a client's goals/objectives and develop a multi-year strategic plan (roadmap) Defining an annual service delivery calendar (life cycle) in support of the multi-year strategic plan (roadmap) Preparing the various deliverables by leveraging team member expertise, available tools, established standards/work products, etc. to manage client expectations and ensure timely delivery of materials in accordance with the client life cycle Effectively communicating and presenting findings, analysis and recommendations in meetings/calls/emails(i.e., setting agendas and appropriate internal/external follow-up) Prepare standard and ad-hoc reports and other client related projects (as needed) Developing, cultivating and maintaining strong client/vendor relationships At various times throughout the year (i.e., Open Enrollment), review employee education and communication materials (i.e., Benefit Guides). Research, respond and/or resolve client inquiries/service-related issues independently, involving more experienced team members and resources when necessary. Ensure that contact information for all client stakeholders is appropriately managed for purposes of both Client Satisfaction (NPS) and Thought Leadership. In order to identify/overcome gaps, work with Team Lead and Producer to create and periodically review/update/manage Internal Account Plan. Interact with carriers and vendors on behalf of the client and the team. Ability to identify and leverage resources appropriate for upsell opportunities. Develop new and creative benefit solutions with guidance. Education & Experience: Bachelor's Degree preferred. 5+ years of prior practical account management experience with a health and welfare carrier or broker is required. Current and active California Life & Health License is required. Competencies & Qualifications: Experience with Large and Small Group clients. Knowledge of health and welfare plans, including medical, dental, vision, STD and LTD insurance. Ability to interpret client's current coverage plan, identify gaps, and recommend opportunities to expand lines of coverage. Ability to prepare RFP and have knowledge of the insurance marketplace. Ability to market new and existing clients. Excellent presentation skills, includes use of Excel and PowerPoint. Experience navigating and quoting in quoting systems. Experience working in AMS360. As needed, must be able to drive to client locations and deliver OE and education presentations. Bilingual English/Spanish preferred. This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees. Pay Transparency Range $80,000 - $110,000 USD Disclaimer: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Customer Service Advocate to their Corporate Synergies team in Philly Metro Region. The Benefits VIP Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe. Essential Functions: * Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications. * Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options. * Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary. * Use Salesforce to gather client information and enhance service quality. * Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe. * Review Summary Plan Descriptions (SPDs) and benefit summaries for accuracy. * Offer expertise on insurance billing, coding, employee group benefits, insurance processes, and plan descriptions to clients. * Act as a primary resource within the team, delivering exceptional customer service and support in resolving insurance and benefit-related issues. * Address member eligibility inquiries, enrollment entry and confirmation of coverage. Competencies & Qualifications: * Exceptional verbal and written communication abilities. * Outstanding organizational and multi-tasking capabilities. * Strong problem-solving skills. * Skilled at taking initiative, prioritizing tasks, and meeting tight deadlines. * Proficiency in Spanish (both written and spoken) is a plus. * Collaborative team member. * Adaptable and detail-oriented. * Proficient in Microsoft Office Suite. Education & Experience: * Three plus years' experience working in customer service/call center environment. * Experience with an insurance industry carrier, broker, or insurance related vendor. * Knowledge of eligibility claims, medical coding and billing, etc. * Knowledge of benefit summaries and Benefit Plan Descriptions.