Receptionist
Foundation Software Job In Strongsville, OH
What is great about working for Foundation?
Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company that offers manicures and pedicures in the office? We do! How about massages, house cleaning, laundry service, monthly car washes, catered lunches Wednesdays and a monthly happy hour - we offer all this and more!
At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also, some comforts of home, there is a full kitchen, free coffee and specialty flavors, soft drinks, and snacks.
Receptionist
Are you tech savvy, a problem solver, and do you enjoy brightening people's day over the phone? Foundation Software, a perennial top-workplace award winner in northeast Ohio, is seeking a Full-Time Receptionist to join our friendly and talented team. Enjoy our casual work environment, on-premises workout facilities, game room, free beverages and snacks, free financial planning services, comprehensive benefit package, and much, much more!
As our newest Receptionist, you will be the first voice and face of the company, answering and directing incoming calls and conducting a variety of administrative tasks. If you have experience using CRM software and thrive in a fast-paced, service-orientated environment, this is where you belong! No CRM experience, no problem - we can teach you all you need to know to become a stellar employee!
The hours for this position will vary, 8AM - 5PM, 9AM-6PM and 10AM - 7PM, on site.
Essential Duties and Responsibilities:
Receive a high volume of incoming calls from clients and vendors.
Active phone time will be 80-90%, drawing calls from the CRM cue.
Route all telephone calls according to established protocols
Determine needs of clients and direct call to appropriate department/person.
Create service-request tickets for client users of our software.
Administer all aspects of mail and shipping functions.
Greet guests and visitors.
Adhere to the company security and visitor policy.
Various clerical duties as assigned.
Required Skills and Experience:
Ability to use a multi-line phone and dual monitor system.
Ability to manage a que of call in a timely manner.
Exceptional telephone skills including active listening, verbal communication, and empathy.
Ability to multi-task between telephone and personal communication tasks
Competent with Microsoft Office Suite
Salesforce experience
Basic keyboard and 10-key skills
Accounting/Payroll Software knowledge a plus
Webex Phone, Teams experience
Other employee rewards include tickets to Cleveland sporting events, a variety of lunch and learns, and various employee-appreciation events throughout the year. Benefits include paid vacation, paid holidays, 401(k) with match, and tuition reimbursement, plus medical, eye and dental.
Now offering discounts on pet, home, and auto insurance through Liberty Mutual!
Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 19-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.
Let us start your future at Foundation!
Foundation Software is an Equal Opportunity Employer.
Quality Assurance Tester
Cincinnati, OH Job
AssureCare believes the foundation of a healthier community is built on empathy and a sense of urgency. If you are interested in joining a growing software company, we are looking for motivated testers ready to make an impact in the healthcare industry. We are seeking a Quality Assurance Tester to work on a team of software quality assurance testing professionals. You will be part of a high-performing team working within a culture of creativity, innovation, and excellence in all areas of software quality assurance and testing.
Primary Responsibilities may include:
Assist the team in testing the defect load for production and pre-production environments
Learn our core product, MedCompass with the goal of becoming an subject matter expert
Understand any customer or internal workflows associated with your team
Learn and eventually master testing business rules; e.g., gain an understanding of how they are developed and how they work within MedCompass and within a customer's workflow
Log, triage, track and help resolve defects that appear to be configuration related (i.e., follow process for notifying configuration team)
Log, triage, track and help resolve defects that appear to be product related (i.e., follow process for notifying product team)
Perform front-end and back-end (Database Validation) testing
Basic understanding of SQL or willing to learn SQL
Participate (and be prepared to back up the QA Tester Senior) in any other appropriate defect meetings
Analyze sprint work, author and execute test cases for all assigned user stories and defects
Meet with QA lead and management on regular basis to review project(s) and talk about issues
Seek out and communicate opportunities for process improvements
Be proactive in getting work done as you wait for builds, etc.
Actively participate in Agile Development meetings, QA should be involved earlier and more frequently
Understand test automation or an interest in learning automation testing
Work directly with AssureCare Product Support team as needed
Communicate openly and honestly within your team and within the QA department
Work with your QA Lead to set SMART goals for yourself and achieve them
Skills / Qualifications:
3+ years of quality assurance testing experience
3+ years of testing experience within a software company, Agile experience is required.
A critical thinker who brings a passion and love for high-quality software
Technically strong yet functionally inclined to understand the technical without forgetting the user perspective
Experience creating/organizing test plans and staying on top of important issues
Proactive when you discover a problem and effectively drive resolution as needed
A technical tester
Comfortable in a team setting working with clients, management, and internal resources in a fast-paced agile environment
Enjoy searching for issues and can thoughtfully work towards a solution
Enjoy keeping up to date on the product and your field
Can triage and recreate client defects
Want to learn new things and grow in your career
Have excellent written and verbal communication skills
You want to be part of building a new, constantly changing and evolving team
Knowledge of QA methodologies, best practices and tools
Shows creativity and initiative to improve product test coverage and effectiveness.
Demonstrates a positive attitude and adaptability to be successful in a growing company
Experience with defect-tracking tools such as TFS, JIRA etc.
Previous healthcare experience a plus
Ability to multi-task and prioritize work
Ability to work off hours, weekends and nights on occasion for project-based deliverables
Program Manager, Learning & Development
Cincinnati, OH Job
About Unlimited:
Unlimited Systems is a Cincinnati Top Workplace made up of healthcare leaders, revenue cycle experts, tech innovators, and client success champions dedicated to simplifying revenue cycle management for specialty healthcare providers. For over two decades, we've delivered technology solutions that automate complex tasks, reduce manual effort, and accelerate cash flow for oncology and other specialties. As a Program Manager in Learning & Development, you'll play a key role in empowering our team with the knowledge, skills, and tools needed to thrive in a fast-paced, mission-driven environment.
Program Manager Overview:
The Program Manager oversees the Learning & Development program, ensuring strategic alignment, resource management, and effective execution of training initiatives. This role is responsible for leading a team of trainers and other L&D professionals while also managing program logistics, content strategy, and stakeholder engagement. The Program Manager works closely with leadership to drive continuous improvement, measure effectiveness, and scale the program to meet evolving business needs.
Minimum Qualifications:
Bachelor's degree
Eligible to work in the United States without visa sponsorship
Candidate Attributes:
Passionate about learning and professional development in a fast-paced environment
Strategic thinker who connects training initiatives to big-picture organizational goals
Proven leader who brings clarity, direction, and support to cross-functional teams
Strong Program Manager with the ability to juggle schedules, events, and competing priorities
Naturally organized and detail-oriented, with a knack for keeping operations smooth
Skilled communicator who adapts messaging for executives, peers, and learners alike
Curious and innovative, always looking to improve training methods, tools, and platforms
Committed to quality and consistency in all content and resources
Data-informed decision maker who uses feedback and metrics to drive results
Comfortable with technology and quick to learn new systems and platforms
Trusted collaborator who fosters strong relationships across departments
Confident facilitator and communicator, both virtually and in-person
Self-starter who takes ownership of outcomes and isn't afraid to get hands-on when needed
Advocates for a culture of learning, growth, and shared success across the organization
Responsibilities of the Program Manager Include:
Strategic Leadership & Oversight
Develop and execute the L&D strategy in alignment with organizational goals
Oversee trainers and other L&D resources, ensuring clarity of roles and responsibilities
Maintain a structured approach to content development, certification programs, and training delivery
Program Management & Execution
Plan, schedule, and oversee training sessions (virtual and in-person)
Manage logistics for webinars, workshops, and training events
Ensure seamless coordination between trainers, consultants, and leadership
Track training completion, certifications, and engagement metrics
Content & Resource Management
Oversee the development and maintenance of training materials, tools, and templates
Ensure consistency and quality in documentation, training guides, and program assets
Evaluate and implement new learning technologies and platforms as needed
Performance Measurement & Continuous Improvement
Monitor training effectiveness through feedback, assessments, and data analysis
Identify areas for improvement and drive enhancements to training content and delivery
Report on key L&D metrics and provide insights to leadership
Stakeholder Engagement & Communication
Function as the primary point of contact for training-related inquiries and initiatives
Communicate program updates and milestones to executives and cross-functional teams
Foster a culture of learning and professional development within the organization
Compensation Plan:
Full-time position- base salary commensurate with skills/experience
Structured annual bonus program
Company matching 401(k)
Health and Dental insurance premiums paid in full by Unlimited Systems
Perks:
Recognized Top Workplace
Hybrid work environment
Professional training opportunities
Fun team-building and community involvement activities
Modern office with company-provided beverages
Fitness, entertainment, dining, and shopping options near office headquarters
Unlimited Systems is a drug-free and non-smoking work environment. We require a background check and initial/random drug screening for all members of our professional staff. To learn more about our company, services, and products, visit *************************
Enterprise Account Executive
Columbus, OH Job
Company: Human Resources Consulting company serving thousands of midsized and enterprise customers globally.
Reports to: VP, Client Development & Sales
The Client Development Executive is responsible for proactively generating new business and increasing revenue with current enterprise clients (10,000 employees or more). This role involves reviving dormant clients and developing key relationships with executives at Fortune 500 companies or equivalent public sector employers. The incumbent is expected to establish and close profitable new enterprise sales opportunities while managing and growing existing assigned enterprise accounts. Additionally, this role will collaborate with Client Services, Learning Solutions, Marketing, Finance, and Leadership to execute partnership agreements and deliverables.
Essential Duties and Responsibilities:
Develops and executes a strategic sales plan for assigned territory and targeted accounts
Identifies sales opportunities through a strong understanding of client business needs
Establishes credibility as a trusted advisor to current clients, and prospective clients to position products and services effectively
Uses consultative selling skills to uncover clients' business problems and needs; presenting solutions to clients in a customized, client-centric format via written, virtual, and in-person demonstrations of product offerings
Develops and manages assigned territories to identify opportunities for revenue growth
Secures meetings with prospective clients to gain information pertaining to their business needs, develops sales messaging and conducts client presentations to C-level Executives
Tracks and reports sales activities using Salesforce.com to chronicle client relationships
Required Qualifications:
Bachelor's degree in Business, Marketing or related field
Minimum of 4 years of sales experience
Background in HR related product /services sales a plus
Proven track records of identifying, qualifying and growing businesses
Travel 25% overnight (mostly air travel to existing and prospective clients)
IT Asset Management Analyst
Columbus, OH Job
IT Asset Management Analyst (Hybrid - Columbus, OH)
Are you detail-oriented and passionate about keeping technology environments organized and efficient? Our client, a global leader in applied science and research, is seeking an IT Asset Management Analyst to join their dynamic team. This is a contract-to-hire opportunity with strong potential to transition into a permanent position, offering long-term career growth with a prestigious organization at the forefront of innovation across multiple industries.
Location:
Work performed onsite in Columbus, OH. Candidates must be local to the area or willing to relocate, as regular onsite presence is required.
About the Opportunity:
In this role, you will be responsible for maintaining and optimizing the organization's IT asset inventory, managing hardware, software, and licenses throughout their entire lifecycle. You will play a critical role in supporting IT operations by ensuring the accuracy, availability, and compliance of all IT assets, while contributing to process improvements that enhance asset management practices.
Key Responsibilities:
Maintain and update the inventory of IT assets, including hardware, software, and licenses.
Support the full asset lifecycle, from procurement and deployment to maintenance and decommissioning.
Analyze asset data to identify trends, optimize utilization, and provide actionable insights for IT decision-making.
Ensure asset management documentation and records are accurate and kept up to date.
Coordinate with vendors for procurement, maintenance, and technical support.
Respond to asset-related inquiries, providing timely support to end users.
Execute low-value IT asset purchases and collaborate with procurement on higher-value acquisitions, ensuring compliance with organizational policies.
Prepare and deliver reports on asset management metrics and performance.
Proactively identify and support the implementation of improvements to asset management processes.
Required Qualifications:
Bachelor's degree in Information Technology, Business Administration, or a related field, OR equivalent combination of education and related experience.
Minimum of 2 years of experience in IT asset management or a related discipline.
Basic understanding of IT asset management principles, tools, and best practices.
Strong attention to detail with excellent organizational skills.
Preferred Qualifications:
Strong analytical and problem-solving abilities.
Proven ability to work effectively in a collaborative, team-oriented environment.
Familiarity with IT asset management software tools.
Why You'll Love This Opportunity:
You'll be joining a respected, mission-driven organization known globally for solving complex challenges through scientific and technological advancements. This role offers excellent exposure to large-scale IT operations and the opportunity to grow into a long-term, permanent position within a well-established team.
If you're looking to take the next step in your IT career with an organization that values precision, innovation, and collaboration, we encourage you to apply today!
Technical Support Specialist
Cincinnati, OH Job
QUALIFICATIONS AND PREFERRED SKILLS
Essential:
3+ years' of Help Desk support experience providing technical support in a fast-paced enterprise environment.
Knowledge of computer hardware, software, and operating systems.
Experience troubleshooting and resolving technical issues.
Possess strong logic, problem solving, and reasoning skills.
Familiarity with Help Desk ticketing systems and customer support software.
Ability to provide courteous and efficient customer service.
Comfortable providing both in-person and remote deskside support.
Excellent communication skills, both written and verbal.
Ability to work independently and as part of a small team.
Technical aptitude and a willingness to continuously learn and stay updated on technology changes.
Understand ITIL concepts.
Experience supporting mac OS in an enterprise environment and leveraging Jamf.
Experience Windows OS in an enterprise environment and leveraging Microsoft SCCM and Intune.
Advanced knowledge of Microsoft 365 / Office 365 suite of applications.
Experience supporting collaboration tools Microsoft Teams, Mural, Microsoft Teams Room devices (MTR's), Surface Hubs, etc.
Working knowledge and understanding of LAN/WAN networks.
Desirable:
Experience supporting A/V codecs, A/V controllers, A/V touch panels, BiAmp, microphones, speakers and audio/video signaling.
Key Responsibilities
This role will be responsible for, but not limited to the following:
In-person coverage of our Support Bar and/or Service Desk. The Service Desk Lead will coordinate coverage scheduling to ensure and prioritize customer service.
Assisting customers in moving their IT equipment.
Resolving problems and change consumables for multi-function printers.
Providing initial IT setup assistance to new starters, both in-person and via phone call or Teams call.
Providing 1st and 2nd line technical support for MS suite of products, laptops, mobile devices, printers, audio/visual, and telecommunication equipment.
Providing initial troubleshooting and follow-up to ensure problems are resolved in a timely fashion.
Assisting in the development of ServiceNow functionality and extending the Service catalog and FAQs. Continually train new Service Desk Analysts on problem resolution.
Ensuring calls are prioritized in order of urgency/impact to the business, allocate calls to internal teams and follow up to ensure SLA targets are achieved and the escalation process is followed at all times.
Displaying elevated working standards, ensuring own SLA targets are met at all times and collaboratively ensuring team targets are met.
Responding to satisfaction surveys and looking for improvement opportunities.
Proactively monitoring the Service Desk and Support Bar looking for potential issues and highlighting them as appropriate.
Working with the team to ensure all documentation and the CMDB is kept up to date at all times.
Review weekly changes to ensure proper association between recurring incidents and change activities.
Being a team player dedicated to providing positive, highest level customer service experience at all times.
Having a strong work ethic, being committed to customer success in their use of IT and demonstrate a passion to ensure high customer satisfaction.
Technical Director
Cincinnati, OH Job
Technical Director - AI Solutions
We are looking for a hands-on Technical Director to lead our high-visibility AI programs for our clients. This role blends solution architecture, delivery leadership, and trusted client partnership. You'll guide a cross-functional engineering team and work directly with executive stakeholders to deliver a production-grade AI product for our clients.
We need someone who has built and shipped AI products and can take a team from a proof-of-concept to an enterprise-ready solution.
Responsibilities:
Own and evolve the technical roadmap for generative AI applications
Provide architectural direction for improving AI accuracy, performance, and reliability
Define and track technical KPIs
Lead an engineering team across React, Node.js, Azure/AWS, and vector databases
Run sprint planning focused on delivery criteria
Act as the technical lead in client meetings, building trust through delivery
Translate technical risk into clear business implications
Qualifications:
10+ years in software engineering or architecture roles
5+ years leading AI/ML product implementations
Strong knowledge of OpenAI, Claude, RAG pipelines, and vector databases
Experience with cloud-native systems in AWS and/or Azure
Strong in JavaScript/Node and Python
Experience managing distributed teams
Comfortable working directly with enterprise clients
Nice to Have:
Experience in transportation or regulated industries
Familiarity with tuning AI systems for accuracy and trust
Knowledge of security and compliance in AI platforms
Why Join Us:
This is an exceptional leadership opportunity where you will play a pivotal role in shaping the future of our AI practice and team. If you are a strategic thinker with a passion for driving business growth and delivering impactful solutions, we invite you to apply and become a key contributor to our success.
Quality Manager
Batavia, OH Job
The Quality Manager is responsible for overseeing all aspects of Quality Control (QC) and Quality Assurance (QA) to ensure compliance with customer and company requirements. The role involves managing the implementation and maintenance of the company's quality system, performing audits, ensuring ISO 9001 compliance, and driving continuous improvement efforts.
Key Responsibilities:
Quality System Management:
Implement and maintain the company's quality system.
Serve as the Management Representative for the ISO 9001 Quality System.
Control and update all ISO documents and forms.
Conduct internal audits and lead Management Review meetings.
Process Control and Improvement:
Manage process control for manufacturing operations.
Review and approve traveler and process changes.
Update the Quality Alert System as needed.
Monitor product quality through AOI machines and perform random sample inspections.
Supplier and Vendor Management:
Review incoming broker components and PCBs.
Develop and perform vendor/supplier evaluations.
Create Supplier Corrective Action Requests (SCARs) as necessary.
Training and Development:
Implement training programs for production personnel and management.
Conduct yearly ISO training for all employees.
Ensure all employees are trained on IPC-A-610 and JSTD-001 Standards.
Establish a basic knowledge training program for new employees in electronic assembly.
Customer Interface and Corrective Actions:
Handle customer inquiries and respond to Corrective Action Requests (CARs).
Implement corrective actions into Spectra-Tech manufacturing processes.
Staff and Performance Management:
Manage a team of production Quality Inspectors.
Monitor inspection staff quality output to ensure products meet industry standards.
Define and compile manufacturing quality data and monitor Key Measurables.
Additional Duties:
Organize and manage quality assurance functions in cooperation with customers and management.
Perform other duties as assigned.
Qualifications:
Education:
A four-year technical degree related to manufacturing or equivalent experience is required.
Experience:
A minimum of 5 years of experience in Quality Administration or Quality Engineering is required.
Physical/Cognitive Requirements:
This position requires work in a manufacturing environment.
Skills and Competencies:
Strong decision-making and problem-solving skills.
Ability to prioritize tasks and manage multiple responsibilities.
High level of integrity and initiative.
Excellent communication skills, both written and verbal.
Ability to build and maintain productive relationships with internal teams and customers.
Experience in managing diverse teams and working across various organizational levels.
Benefits:
Paid time off
Medical and dental insurance
Group life insurance
401(k) plan with a generous company match
Service Desk Team Lead
Cincinnati, OH Job
The Workspace - Service Desk Team will help mentor, train, manage workflows, and queues, and distribute tasks to the team. The Team lead will assist employees with complex issues and ticket escalations. This individual must be task oriented and have a focus on supporting and guiding team members.
Shift: Monday - Friday
Pay Rate: $22 - $26 / hr
Candidates must be comfortable working onsite, and have reliable transportation
Responsibilities
1. Oversee and guide Service Desk Analysts team members, providing mentorship, performance feedback, and coaching.
2. Act as the first point of escalation for complex or unresolved issues, ensuring timely and effective resolution.
3. Monitor incoming service desk tickets, prioritize tasks, and allocate tickets to team members as needed.
4. Maintain high standards of incident, problem, and request management, ensure issues are resolved according to priority and SLA guidelines.
5. Identify opportunities for Service improvements.
6. Foster a culture of exceptional customer service, ensuring that all end-users are treated professionally and courteously.
7. Communicate updates and status to users regarding incidents, service requests, and problem resolutions.
8. Develop and deliver training sessions for new team members, ensuring consistency in support and quality processes.
9. Identify team members' skill gaps and arrange necessary training to enhance technical and customer service skills.
10. Keep team informed on new systems, tools, and IT policies.
Qualifications
· Bachelor's degree in information technology, business, or a related field.
· 3 - 5 years of experience in IT service management or service desk operations.
· Strong leadership and team management skills, with the ability to motivate and develop staff.
· Excellent interpersonal and communication skills to interact with end-users, stakeholders, and team members effectively.
· Familiarity with service desk software and IT service management tools.
· Analytical and problem-solving abilities to assess and address complex issues.
· Customer service orientation and a commitment to delivering exceptional support.
· ITIL certification or other relevant certifications may be beneficial.
Physical Requirements:
· Prolonged periods sitting at a desk and working on the computer.
·Occasional walking between facilities.
· Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Telecom Engineer III
Cincinnati, OH Job
Immediate need for a talented Telecom Engineer III. This is a 12+ months contract opportunity with long-term potential and is located in Cincinnati, OH or Plainfield, IN(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-69175
Pay Range: $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Configuration of Cisco routers and switches following enterprise architecture configuration templates, standards, and processes
Prepare engineering job packages consisting of detailed parts/equipment lists, logical installation instructions and appropriate documentation (drawings, wiring diagrams, layouts, etc.) to support an efficient installation and maintenance process
Create or maintain physical and logical network drawings as well as rack and power drawings leveraging MS Visio following standard templates
Work effectively with other team members and business partners to successfully implement data network solutions
Potential troubleshooting of routing, switching and firewall policies during turn-Client
Monitor installation work to ensure compliance with applicable regulations, guidelines, standards, and procedures
Adhere to change management practices
Procure, turn-up and troubleshoot both private and public WAN circuits
Prepare and submit cost estimates for planned installations where required
Work in an Agile engineering environment on team-based projects and assignments
Performs related activities as directed
Key Requirements and Technology Experience:
Key skills; Configuration of cisco routers and switches, documentation (drawings, wiring diagrams, layouts, etc.), Layer 2 technologies such as VLANs, Dot1q trunks, and the Spanning Tree Protocol, Routing Protocols, Data Networks
Pass a background check
Ability to work well within a team
Good interpersonal/relational skills
Effective verbal and written communication skills
Ability to follow processes and be detail-oriented
Ability to work productively with little direct supervision
Demonstrated working experience with Cisco routers, switches, and access points
Good understanding of copper and fiber standards and associated connector types
Solid understanding of Layer 2 technologies such as VLANs, Dot1q trunks, and the Spanning Tree Protocol
Solid understanding of IPv4 and subnetting as well as OSPF and BGP routing protocols
Ability to troubleshoot basic layer 2/3 communication issues
General understanding of wireless technology, protocols, and standards
General understanding of firewall technology and policies
Self-directed, motivated, and organized
Cisco certifications: CCNA Enterprise, CCNP Enterprise, CCNP Security
Working knowledge of WAN technologies such as Ethernet, cell modems and T1s
Advanced knowledge of OSPF and BGP protocols
Strong understanding of front-door VRFs, DMVPN and MPLS L3VPNs
Advanced understanding of IP ACLs, prefix-lists, route-maps, as-path ACLs, and community-lists
Experience with Cisco controller-based solutions such as Client, DNAC, SDWAN and ACI a plus
Demonstrated experience with the following network hardware/software solutions:
Palo Alto firewalls
Opengear terminal servers
SolarWinds monitoring solution
Bluecat IPAM tool
Experience with SCADA communication systems and working in a regulated utility environment
Experience with JIRA and agile methodologies
Experience navigating process-oriented workflows, understanding many different internal business partner requirements, and building good working relationships
Willingness and ability to learn new skills
Our client is a leading Energy Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Paralegal
Cincinnati, OH Job
Immediate need for a talented Paralegal. This is a 02+ Months with possibility of extension opportunity with long-term potential and is located in Cincinnati, OH (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-70637
Pay Range: $24 - $25.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan .
Key Responsibilities:
Note: Free Parking Available, Interviews held via Teams; video required. 1 interview with manager and colleague.
Candidate will handle the back end of garnishment levies, child support orders, as well as the review of PDF files and combining them by making sure correct information is there and creating cover pages before dropping in folder to send to another group.
They will also be working on data entry, inputting information from orders into system so that the Processors can come behind them to finish.
They will be looking up information and verifying it is in ticket utilizing a data base system offered by Deluxe.
They will be expected adhere to goals and to complete all orders assigned to them, as manager will gauge what is possible to be completed for that day.
Key Requirements and Technology Experience:
Key Skills:Entry level Banking, Law, Basic Microsoft Office.
Someone with previous law experience in any capacity.
Attention to detail is necessary for this role.
Entry level Banking experience that surpasses customer service only.
Basic Microsoft Office experience.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Solutions Center Representative
Columbus, OH Job
Immediate need for a talented Solutions Center Representative. This is a 04+months contract opportunity with long-term potential and is located in Columbus OH (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-70524
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan .
Key Responsibilities:
Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics.
Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications.
Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, client policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution.
When necessary, works with internal partners to resolve escalated issues.
Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned.
Key Requirements and Technology Experience:
Key Skills: Customer Service Exp .
Bachelor / Associate Degree Required .
Financial/Insurance Background .
High school diploma or equivalent required.
Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
One year of experience in customer service, sales related occupations.
Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others.
Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Design Architect
Cincinnati, OH Job
Frontend Architect to assist in company IT governance and solutions. Function as an on-site architect lead for all frontend experience use cases, working with a variety of teammates and roadmaps. At least 5 years experience or 5-10 years experience as a Sr. Frontend Engineer.
Provide architectural guidance, governance, and designs based on industry best practices and KTD Principles
Support the delivery of the Users' Experience Architecture.
Utilize and drive User Interface design patterns (MVC, VIPER, etc).
Drive utilization of HTTPS, WS, and MQTT
Utilize best practices and design patterns of PWAs
Top skills - Web architecture experience is the top priority. This role focuses on high-level front-end architecture and documentation, not development.
Soft Skills Needed - Working with product and engineering teams in the past
Technical Skills: C4 Modeling, PlantUML, Draw.io.
Key Responsibilities
Participate in the application technical design process
Create architecture system documentation and ensure that this documentation remains current throughout all phases of the SDLC
Effective time management skills prioritizing mentoring, learning new things, and delivering consumable artifacts.
Collaborate with Product Management and our Business stakeholders during requirements gathering and solution design exercises
Properly document architectural decisions with supporting illustration and business value details to enable engineering capacity planning
Critical thinking to deconstruct problems into the base components for the solution
Ensure technical feasibility of user interfaces and experience design.
Collaborate with other solution architects on the backend for supporting the application experiences
Stay up to date with emerging technologies in operations and activities
Build partnerships across the application, business and infrastructure teams
Senior Construction Manager
Cleveland, OH Job
We're seeking a seasoned Senior Construction Manager to lead the on-site rehabilitation and upgrade of a large existing manufacturing facility in northern Ohio. The initial phase of work, taking place this year, involves site evaluation, selective demolition, and critical upgrades to prepare for major equipment deliveries scheduled to begin in September. The total project timeline is ~3 years. The ideal candidate will be ready to hit the ground running and remain on-site throughout this intensive, high-visibility project.
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Responsibilities:
• Serve as the owner's on-site construction lead, overseeing daily operations, contractors, and site activities.
• Coordinate with engineers and designers to evaluate existing facility conditions (structural, electrical, foundation, etc.).
• Manage selective demolition and new construction activities to prepare for installation of production equipment.
• Ensure contractors are aligned on scope, safety, and schedule expectations.
• Maintain construction timelines and communicate project progress to stakeholders.
• Ensure compliance with safety standards and building codes throughout all project phases.
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Requirements:
• 15+ years of construction management experience, with strong expertise in rehabbing or retrofitting large industrial/manufacturing facilities.
• Engineering or Construction Management degree preferred but not required.
• Ability to interpret technical documentation and work closely with engineering and design teams.
• Proven leadership in managing multiple contractors and project phases simultaneously.
• Strong understanding of construction sequencing for equipment-ready environments.
• Excellent communication and organizational skills.
• Must be willing to work on-site through year-end 2025 with the potential of extending for the project duration (2-3 years).
Senior Network Engineer
Cincinnati, OH Job
The Network Engineer is responsible for designing, implementing, managing, and supporting an organization's network infrastructure. This role involves maintaining network performance, ensuring security, and troubleshooting network issues to provide seamless connectivity. Network Engineers collaborate with other IT teams to ensure the network is operating efficiently and reliably, supporting both internal and external communications, and aligning with business goals.
Responsibilities:
Network Design & Implementation: Assist in the design and deployment of network infrastructure, including LAN, WAN, VPN, and wireless networks. Implement network solutions to meet business requirements for performance and scalability.
Network Maintenance & Support: Monitor the performance of the network, ensuring its stability and efficiency. Troubleshoot and resolve network issues, including connectivity, performance, and security problems.
Security Management: Implement and maintain network security measures, such as firewalls, encryption, and VPNs, to protect the organization's data and prevent unauthorized access.
Configuration & Optimization: Configure routers, switches, firewalls, and other network devices to optimize network traffic and ensure efficient performance. Perform regular upgrades and updates to network infrastructure.
Collaboration: Work closely with system administrators, IT support teams, and security specialists to integrate network solutions with other IT systems and services.
Documentation: Maintain accurate documentation of network configurations, diagrams, procedures, and troubleshooting steps for reference and compliance purposes.
Troubleshooting & Incident Response: Diagnose and address network issues quickly to minimize downtime and disruptions. Respond to network incidents and resolve problems in a timely manner.
Testing & Quality Assurance: Conduct tests to verify network performance, such as load testing, vulnerability scanning, and security assessments. Ensure the network meets organizational standards for reliability and speed.
Vendor & Equipment Management: Work with vendors to select and manage network equipment and services. Assist with the procurement and installation of network devices and infrastructure.
Disaster Recovery: Assist in the design and implementation of disaster recovery and backup strategies for network services to ensure business continuity in case of network failures.
Other duties as assigned.
Qualifications:
Experience: 3-5 years of experience in network administration, design, or engineering, with a strong understanding of networking protocols and technologies.
Technical Expertise: Proficiency in configuring and troubleshooting network devices, including routers, switches, firewalls, and access points. Knowledge of network protocols like TCP/IP, DNS, DHCP, and VPNs.
Network Security: Understanding of network security practices, including firewalls, intrusion detection/prevention systems, and encryption.
Troubleshooting Skills: Ability to diagnose and resolve network problems quickly and effectively, ensuring minimal network downtime.
Communication Skills: Strong communication skills to work effectively with other IT teams, vendors, and end-users. Ability to explain technical concepts to non-technical stakeholders.
Certifications: Relevant certifications, such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or similar, are highly desirable.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Oracle CC&B Data Conversion consultant
Columbus, OH Job
Infosys is seeking a Senior Data Conversion consultant with a strong utility domain background- In this role you will be playing a techno-functional role in Data conversion track of CIS solution for Electric and Gas utilities specific to Oracle Utilities Customer Care and Billing (CC&B) or Customer to Meter (C2M) or Customer Cloud Services (CCS). The Candidate will need to have experience in Data conversion from legacy to Oracle CC&B/C2M/CCS. Candidates should have experience in Data conversion projects with Oracle CC&B with lead role for 3-4 years in North American utilities markets.
This position is based out of Columbus, OH. Candidate can work from anywhere in USA and or Remote during EST time zone. This position may require travel to project locations.
Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of Information Technology experience.
Preferred Qualifications:
• At least 8 years' experience in Data conversion projects for Utilities, with 3-4 years' experience as lead.
• Experience of at least 3 or 4 full-cycle Data conversion for a utility (Power/Water/Sewer) with hands on Design and deployment
• Proficient with Oracle CC&B data model and key functionalities of CC&B.
• Good interpersonal, communication and analytical ability
• Excellent analytical and communication skill
• Experience and desire to work in a Global delivery environment
• Ready to travel to client locations as needed
Roles & Responsibilities:
• Ability to conduct CC&B/C2M/CCS data conversion workshops with the business and IT system owners to understand the legacy system.
identify and perform data profiling for the legacy data and lead data mapping and design activities.
• Ability to define data conversion strategy & data reconciliation.
understanding the legacy data model and identify the data quality issues.
• Design the ETL jobs for data conversion using any of the ETL tools like Informatica or ODI
• Develop and test data conversion ETL Jobs.
• Plan and lead the data conversion GO-Live activities
• Work with Oracle CC&B Functional team to understand the impact on data conversion activities.
• Should be proficient in writing SQL's required for data profiling/mapping activities.
• Must be a team player and is also expected to help the project team with any functional issues that may arise during the project execution.
Process Engineer
Columbus, OH Job
This position is responsible for the engineering for all new products starting with the product development phase through pilot testing and finishing with full commercial launch in a manufacturing plant. They work directly with our product development scientists, in our world class R&D Center, specifying the processing and packaging methods for both new and existing food products. They also work closely with the capital project engineers and the manufacturing groups at our plant locations. The position will also provide process / packaging engineering support for several manufacturing locations. This is a unique opportunity in a large multi-location organization with exposure to many different food processes including liquid pasteurization, baking, drying, freezing, and others. Travel 0-20%.
Accountabilities:
• Provide engineering guidance to R&D partners.
• Utilize experience and knowledge to drive Safety, Quality, and Efficiency throughout the process / packaging development.
• Specify processing methods and equipment requirements for new products.
• Specify packaging methods and equipment requirements for new products.
• Development bench, pilot plant, manufacturing plant test plans.
• Write the Manufacturing Specifications for all new products.
• Act as primary liaison between the R&D group and the Supply Chain group during commercialization.
• Lead process capability studies for new product launches and existing items.
• Provide technical support for cost saving initiatives, product quality issues, innovation & new technology, and customer requests.
Experience and Education:
• Bachelor's degree in engineering or related field or equivalent combination of education and experience required.
• Minimum of 5-7 years of process engineering experience preferably in the food & beverage industry.
• Knowledge and experience with product development and large-scale commercialization.
• Food processing knowledge is strongly preferred.
• Experience working in a manufacturing environment.
• Experience with food traceability requirements and execution, including finished product forward and backward traces, as well as ingredient and food packaging traces.
• Knowledge and experience with Oracle ERP systems preferred.
• Experience with Good Manufacturing Practices and Quality Management systems.
• Experience in a manufacturing facility including production and quality.
• Consumer Packaged Goods industry experience preferred
Client Individual Contributor Success Practices:
• Persevering
• Developing Resourcefulness
• Taking Initiative and Measured Risks
• Delivering Consistent High-quality Results
• Working Hard and Adding Value • Setting Work Priorities
• Informing Peers and Bosses
• Collaborating
• Being Coachable
• Building and Having a Growth Mindset
• Building Uncertainty and Ambiguity Management Skills
• Leveraging high Aspirations and Personal Growth
Skills:
• Strong project planning and management skills.
• Ability to work collaboratively and cohesively with company peers and partners.
• Ability to write and review technical policies and procedures.
• Ability to create executive summaries and technical reports.
• Strong problem solving, issue resolution, and root cause analysis abilities.
• Strong interpersonal skills - Listening and informing others effectively; excellent negotiating and influencing skills at all levels both internal and external.
• Ability to anticipate work needs and follow through with minimal direction. Must be a self-motivated self-starter.
• Must have advanced organizational skills and the ability to develop and manage multiple priorities.
• Results-oriented with strong attention to detail and meets deadlines.
• A team player with strong interpersonal skills who demonstrates good judgment, initiative, and works with a sense of urgency.
• Must possess the ability to always maintain external and internal confidentiality
SAP Business Analyst
Cleveland, OH Job
Hello,
My Name is Srini from Pronix Inc!!
Job Tittle: Senior SAP Business Analyst, Extended Warehouse Management (EWM)
Duration: Full-time
Note : Experience:8+ years/ Need only Local candidates
Job Description:
8+ years of SAP (WM) experience
5+ years of SAP-EWM experience
5+ years of project experience
Strong verbal and written communication skills
Strong problem-solving skills
Strong collaboration skills
Ability to prioritize and manage multiple tasks
Interested candidates can share the resumes to ******************* or reach me @ ************ (Six Zero Nine Two Nine Seven Five Nine Six Six)
Client Relationship Specialist
Cincinnati, OH Job
Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.
Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.
POSITION SUMMARY:
We are seeking an Enterprise Account Support representative who has experience working within the asset protection and loss prevention industries. The ideal candidate is a high-functioning and detail-oriented individual that has the ability to work on multiple, concurrent projects.
What We Offer…
Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include:
Attractive Total Compensation Package, including annual bonus
Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
401(k) Plan with Employer Match
Generous Paid Time Off (PTO) policy
Observance of 11 paid company holidays
Various Employee Engagement Events
Exciting Growth Opportunities
Positive Company Culture
ESSENTIAL JOB FUNCTIONS; but not limited to:
Represent the Company as the main point of contact for information to sales and assigned customers.
Enter and maintain required data in the companies CRM database.
Prepare Customer Reports/Research Projects as requested.
Oversee and advise on the reorders process for assigned account to include quoting, shipping, and invoicing.
Manage relationships with cart manufacturers or cart service companies as assigned to include processing and reconciling vendor stock requests and consignments.
Schedule and Drive meetings and reports to keep sales team members and/or customers apprised of current activities.
Ensure integrity and timeliness of reporting.
Generate and obtain Property Management or Real Estate Approval
Draft necessary details regarding customer relationship in customer online systems and perform functions in online to meet their requirements
Oversee Preventive Maintenance process if required
Direct and assist in training as requested
Provide General Account Support backup
Prepare Customer Reports/Research Projects as requested
Qualification Requirements
The requirements listed below are representative of the knowledge, skill and/or ability required.
Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities.
Initiative and drive.
Highly self-aware and open to learning about personal effectiveness in the workplace and on teams.
Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies, and goals of Gatekeeper Systems, Inc.
Constantly strive to improve performance, effectiveness of the Account Management team, and ultimately GSI.
Unquestionable workplace ethics.
Professional demeanor on telephone, within Corporate and Distribution Center location contacts and with all external vendors and candidates.
Own all assigned tasks.
Highly organized, detail-oriented, and great follow-up and follow-through skills.
Computer skills, including software used in this office (Navision, Word, Excel, PowerPoint, Outlook, Smartsheet).
Accuracy in scheduling and maintaining calendars, tracking report information, calculating certain metrics.
Ability to multi-task and prioritize effectively without continuous supervision.
Education And/Or Experience
Bachelor's degree is preferred
3-5 years' experience in loss prevention or asset protection
Proficient in CRM, Excel, Microsoft Teams, Outlook, and other Microsoft products
DISCLAIMER
This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.
Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.
Technology Engineer
Columbus, OH Job
Advanced Engineering Consultants (AEC) is seeking a Technology Engineer with over 10 years of experience in technology design for our Columbus, OH office.
AEC is a consulting engineering firm specializing in mechanical, electrical, plumbing, technology and fire protection engineering designs for the construction environment. Founded in 1998, AEC has grown into a trusted consulting firm working for clients throughout Ohio, the Midwest, and the Country. Our clients include municipalities, state agencies, federal agencies, local education and higher education, healthcare, and commercial entities. Our team assists in the preparation of construction documents for building engineering systems, including HVAC, power and lighting, plumbing, fire alarm and fire suppression, CCTV, A/V, access control, etc.
The Technology Engineer will be an integral part of the Columbus office, supporting projects across multiple offices. This person must be a team player, working closely with clients, team partners, and fellow staff to produce engineering drawings and documents. This person must have strong communication skills, be detailed oriented, and well organized.
Position Responsibilities
Provide technology system designs for various governmental, educational, commercial, industrial, and institutional projects. Systems include: A/V, CCTV, access control, public address, structured cabling and other low voltage building related infrastructure systems
Perform field verification of existing systems for renovation projects.
Develop design packages including drawings, details, risers, specifications, and cost estimates for various owner required packages, ie. SD, DD, and CD level documents.
Perform project construction administration including response to RFI's, review of submittals, preparation of bulletins, review of contactor change orders, field visits and punch trips for installation verification.
Communicate with manufacturer representatives to determine solutions for specific applications.
Coordinate with other trades, both in-house and team partners, for complete designs.
Review designs prepared by others as part of AEC's QA/QC process.
Attend meetings with clients, authorities having jurisdiction, and other professionals as projects require.
Job Requirements/Qualifications
10+ Years of technology engineering design.
Bachelor's degree in Electrical Engineering from an accredited university.
RCDD Certification.
Proficient in Revit and AutoCAD.
Experience in design of outside plant and structured cabling systems.
Experience with design of A/V, CCTV, access control, public address, structured cabling and other low voltage building related infrastructure systems.
Strong understanding of, and able to apply, BICSI, EIA/TIA industry standards, and NEC/NFPA Codes.
Proficient knowledge of standard construction practices and the ability to work with contractors to address construction issues.
Project Management experience preferred.
Ability to work several projects concurrently.
Strong verbal and written presentation and communication skills.
Benefits
AEC offers competitive salaries with performance-based bonuses, career advancement opportunities, comprehensive health benefits, paid time off and holidays, and retirement saving options. The benefits package includes health (with FSA and HSA options), dental, vision, and life insurance. Retirement savings options include 401k with company match and ESOP contributions. Other benefits include tuition support, professional membership support, bonuses for publication and teaching, and more. AEC offers flexible work schedules and hybrid options to accommodate our employee's personal schedules and help with work/life balance.
AEC is an equal opportunity employer.
*US Work Authorized Applicants Only*