Foundcare jobs - 65 jobs

PRIMARY PURPOSE: The Licensed Behavioral Health Practitioner (LBHP) is responsible to provide an array of mental health/behavioral health services within the FoundCare clinics, serving children, adolescents, adults, and elderly patients, in collaboration with Primary Care Providers (PCP). The LBHP will screen, evaluate, and monitor patient mental health. The LBHP will be part of the interdisciplinary team and will participate in developing individualized treatment plans. ESSENTIAL JOB FUNCTIONS: * Work in collaboration with PCP and care coordinators to assist patients in need of screening for behavioral health/mental health services. * Provide bio-psycho social evaluation to patients who present with behavioral health/mental health problems, and complete treatment plan with patients based on presenting problems. * Provide short-term, structured, evidence-based psychotherapy (i.e. CBT, EMDR) as part of an appropriate treatment plan and in accordance with grants and contracts. * Provide individual, family, and group therapy based on recommendation of the treatment plan. * Participates in interdisciplinary team meetings as needed. * Coordinate and collaborate with PCP and/or care coordinators to improve health outcomes, and consult with multidisciplinary team members on challenging cases. * Collaborate with other providers in providing crisis intervention, as needed. * Collaborate with care coordinators in coordinating care to people living with HIV/AIDS, and all other patients. * Work to meet patient needs effectively and resolve individual barriers through follow-up, advocacy, and collaboration with FoundCare staff and other community service providers. * Participate in department meetings as well as participate in providing solutions to departmental challenges. * Promote behavioral health services through outreach to the community and presentation to other staff members and/or clients. * Facilitate referrals to other services internally (within FoundCare) and externally (e.g. substance abuse treatment, specialty care, and community resources) as needed. * Keep track of services provided and deadlines for treatment plans for reporting purposes. * Provide regular productivity updates to the Behavioral Health Clinical Manager. * Maintain accurate and timely records of activities, case management notes, and services provided to each client. * Consistently work in a positive and cooperative manner in the performance of assignments. * Demonstrate flexibility to perform duties wherever volume deems it necessary within the health center * Communicates issues related to services, facilities, and operations to BH Clinical Manager for overall health center improvement. * Participates in continuous quality improvement initiatives, as directed by Chief Medical Officer. * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. * Maintains safe and clean working environment by complying with procedures, rules, and regulations. * Maintain patient and family confidentiality. * Prepare for upcoming patient visits by reviewing charts for next day appointments. * Contact patients for rescheduling when there are "No shows". * Provide services to walk-in patients, who are established patients of FoundCare. * Provide clinical supervision to graduate students in mental health, social work, and/or psychiatric nursing. * Quick response/accurate data entry to present treatment plans to patients in a short timeframe. * Maintain license in good standing with the state of Florida (LCSW/LMFT/LMHC). * Other duties as assigned to support the mission. Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Ability to respect the culture, values, and opinions of clients/patients/staff. * Outstanding customer service skills and the ability to interact and work with diverse populations. * Ability to incorporate culturally sensitive best practices within provision of services. * Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences, with or without the use of an interpreter. * Ability to communicate effectively verbally and in writing in the English language, with or without the use of auxiliary aids or services. * Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. * Ability to interpret, adapt, and apply guidelines and procedures. * Ability to complete projects with minimal directions/instructions. * Ability to handle various special projects on an ongoing basis while addressing daily needs of the department. * Good computer skills and ability to learn new computer systems, including changing electronic health records (EHR) and proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point). * Ability to orally communicate effectively with others and to work as part of an integrated team. * Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public. * Ability to provide psychoeducation on different topics related to behavioral health including prevention and transmission of Sexually Transmitted Diseases, including HIV, Hepatitis diseases. * Knowledge of common safety hazards and precautions. * Ability to use good reasoning and judgment and to react calmly in emergency situations. * Skill in developing and maintaining clinical quality assurance. * Skill in identifying and resolving problems. * Basic knowledge about the impact of chronic illnesses and illnesses in general on behavioral health. * Knowledge of Integrated Behavioral Health in the community healthcare system. * Knowledge of federal, state, and county regulations for FQHCs is a plus. PHYSICAL REQUIREMENTS: * Physically demanding, high-stress environment. * Ability to endure short, intermittent, or long periods of sitting and/or standing in performance of job duties. * Full range of body motion. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing. * Ability to lift & carry objects weighing up to 25lbs. * Accomplish job duties using various types of equipment/supplies, e.g., pens, pencils, calculators, computer keyboard, telephone, etc. * Ability to travel to other FoundCare locations and perform job duties. * Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: * Master's degree in Mental Health Counseling, Social Work, and/or equivalent from an accredited graduate school in the US/Canada. * Possess current and valid license in the state of Florida (LCSW/LMFT/LMHC). * Minimum of one (1) year of experience in a clinical setting or office, or equivalent combination of training and experience. * Familiarity and comfort working with issues related to homelessness, substance abuse, mental health diagnoses, and history of trauma. * PC proficiency. * Experience in the following areas: biopsychosocial assessment, individual therapy, group therapy, short-term, evidence-based counseling, and crisis intervention. PREFERRED QUALIFICATIONS: * Experience in Electronic Health Record (EHR) systems. * Bilingual (English and Haitian Creole/Spanish) Salary Description $60k - $80k per year

2 years of related experience required (working with HIV/AIDS clients preferred) High school diploma required The Client Support Assistant is responsible for providing support including social interaction, emotional support, client orientation, education of health and social service delivery systems, ensuring positive outcomes and stability. They are responsible for engagement, information, support, and empower those who are eligible for services and would like to receive services from Care Resource. They are responsible for assisting with the intake process by gathering documentation and by providing administrative support in order to expedite service delivery. They will also be responsible for appointment scheduling with clients and for clients as necessary. JOB RESPONSIBILITIES Welcome clients into the agency and provide orientation/education regarding the agency and its services. Provide initial HIV/AIDS orientation and education to clients including what to expect from the HIV service delivery system. Provide initial Medication Assisted Treatment (MAT) orientation and education to clients including what to expect from the MAT program. Provide initial information regarding applicable County's Service Delivery System and provider options. Assist with initial client intake, paperwork and applications for financial and medical eligibility. Assist clients who test positive for HIV in obtaining appropriate care and treatment services. Assist clients who are interested in enrolling in the MAT program to obtain appropriate care and treatment services. Help clients to schedule appointments, document assistance with referrals and follow up with providers to ensure clients attend appointments. Monitor client's adherence to program requirements. Provide educational support to clients to enhance their knowledge and understanding of medication protocols, side effects and adherence to medical treatment. Ensure that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreements are executed. Request information from third parties about clients (proof of income, proof of HIV status, etc.) and verify insurance status (private, Medicaid status, etc.). Walk clients through initial appointments for care and other entitlements. Contact clients to verify and/or remind them of appointments with other departments or other agencies. Conduct periodical Client Satisfaction Surveys, Quarterly Client Advisory Committees or Orientation meetings. Maintain record keeping requirements and assist with chart reviews for Q/A purposes as requested. Communicate with clients one to three days before a foreseen hurricane/natural disaster according to emergency plan procedures. Support appointments scheduling with patients. Accurately make changes and cancel appointments within CAREWARE, NextGen and other Agency scheduling systems. Keep current lists of all agency employee contact phone numbers including alternate numbers. Receive and track e-mails from supervisors that informs of staff absences, including staff covering the absent person's work. Attend to client's phone calls promptly who are attempting to access services and provide them with accurate and timely information. Request updates from departmental supervisors to resolve problems with staff schedules to ensure accuracy. Report on various concerns, complaints and compliments received via phone. Transfer complaints directly to the supervisor responsible for the area of concern. Participate in staff training sessions and other meetings as required by the agency and/or the funding sources. Participate in agency developmental activities as requested. Assist Manager and other supervisors in the record keeping, organization, follow up of all grants and interventions Other duties as assigned. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon assigned role in Emergency Code System Understand and perform assigned role in Agency Continuity of Operations Plan (COOP) Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person and talking on the phone. Occasional driving, stretching/reaching and lifting up to 50 lbs. are required. Work usually is performed in an office setting. Other Participates in health center developmental activities as requested. Other duties as assigned.

High school Diploma/ GED required Must have a minimum of 1 year HIV/AIDs or outreach experience Some travel required Bilingual required ENG-SPAN or ENG- Creole ESSENTIAL JOB RESPONSIBILITIES Communicate with service providers, including physicians and medical case managers to locate people without medical care or treatment and assist in engaging them back to care. Ensure that all referrals, including the Ryan White certified referrals are accurate and complete in order to process and initiate the outreach process. Ensure that consent forms and all required forms are assigned and accurate giving the outreach worker permission to contact a client. Ensure that referral letters for jail linkage or prison re-entry programs are accurate and complete in order to process individuals after release from jail and prison. Pick up referrals from the Department of Health if necessary. Demonstrate knowledge of the Ryan White Program requirements for loss of care, those at risk of losing care and the conditions for contacting a client. Conduct brief intake/orientation on the outreach process/agency procedures and the health care delivery system. Assess and document client barriers to accessing care. Accompany newly diagnosed, lost to care or unconnected clients to initial intake, medical case management or physician appointment and/or residential substance abuse facility in order to connect/enroll/reconnect the client to services. Accompany clients when necessary in order to assist them in obtaining required documents for entry into the health services delivery system. Make home visits to meet with clients in order to connect them to care and treatment. Locate clients for physicians in situations that require immediate medical attention. Collaborate with medical case managers on the progress of follow up or outreach visits and plan for continued outreach activities. Provide information and educational material on available care plans, treatment options and services. Coordinate and participate in planned outreach/testing events in cooperation with internal agency departments and external agencies and organizations. Conduct 30 and 60 day follow-ups for RW and non-RW clients from the date of initial appointment with a medical provider or medical case manager to ensure client remains connected to care. Help clients to schedule appointments, document assistance with referrals and follows up with providers to ensure clients attend appointments. Accompany clients to medical and dental appointments, as well as appointments with other providers as required. Provide educational support to clients and enhance their knowledge or understanding of medication protocols, side effects and adherence to medical treatment. Ensure that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreements are executed. Service Planning and Documentation Make accurate and complete service delivery documentation of all outreach activities in client's chart and Provide Enterprise. Enter all outreach billing accurately and in a timely manner in Provide Enterprise. Maintain record keeping requirements and assist with chart reviews for Q/A purposes as requested. Participate in staff training sessions and other meetings as required by the agency and/or the funding sources. Participate in agency developmental activities as requested. Other duties as assigned Administration, Compliance and QA Input client information using specific software as required. Support billing and budget activities as required. Attend appropriate training, case conferences, re-entry/health fairs, assigned committees and skill building activities. Adhere to agency procedures and protocols in provision of effective delivery of program services. Participate in audits, site visits and meetings as required by supervisor. Participate in Quality Assurance activities as required. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant talking in person, talking on the phone, hearing/ visual acuity. Frequent walking, sitting and bending. Occasional standing, driving and climbing may be required. Work is performed in office, or where clients or potential clients are located. Other Participates in health center developmental activities as requested. Other duties as assigned.

The Credentialing Associate is responsible for all aspects of the privileging and credentialing process for all licensed clinician/providers of the center (i.e. physicians, physician assistants, ARNPs, dentist, dental hygienist, clinical counselors, etc.). In addition, this position is responsible for all communication leading toward insurance panel accreditation for staff and center. They will also provide support in managing all insurance for the health center. Essential Job Responsibilities Administrative/Accreditation Duties: Research and processes new health plan applications and enrollment for Center and its providers. Assist in maintaining and monitoring the credentialing and re credentialing process. Utilize the ECHO/OneApp Pro software database, perform queries, reports and spreadsheets. Responsible for accuracy and integrity of the credential database. Provide consistent, accurate, and timely credentialing support to management for the center's accreditation process. Ensure interpretation and compliance with the appropriate accreditation regulatory agencies on any certifications the organization may decide to pursue. Communicate with all appropriate internal parties of any existing/available incentive initiatives through Medicaid, Medicare, and Commercial Health plans. Assist in the completion of Medicare/PECOS and Medicaid Provider Enrollment applications, monitor and follow-up as needed. Assist in the verification of all information/documentation provided by new applicants, as well as current providers. Provide support with the onboarding process of all new providers. Communicate effectively to any inquiries from all departments throughout the agency regarding provider participation, credential status, and by responding in a timely manner. Assist with the screening and distribution of reports received from contracted health plans. Assist in the coordination of all additions, terminations, and changes to current agreement with health plans, as appropriate. Prepare and maintain reports on all accreditation and credentialing activities as required. Support managements effort to maintain compliance in the documentation standards for verification of all employees credentialing requirements. Support the coordination of maintaining up to date record keeping for all providers in the various databases, i.e., ECHO and CAQH. Provide support to management ensuring the credentialing process of the Health Center is fully compliant with HIPAA and Joint Commission guidelines. Comply with the timely completion of all trainings requirements set by the Health Center Administration Department. Culture of Service: 3 C's Compassion Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions. Competency Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure prompt and effective response are provided Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon the assigned role in Emergency Code System. Understand and perform the assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant writing, sitting, standing, talking in person, talking on the phone, hearing/ visual acuity. Frequent walking and occasional bending, stretching and reaching may be required. Work is performed predominantly in an office setting, with occasional instances of short-distance travel. Other Participates in health center developmental activities as requested. Other duties as assigned.

Provide peer support services as part of a multi-disciplinary team to people with mental health and/or substance use disorders including individuals utilizing Intensive Outpatient Program services (IOP). . Service provisions will focus on working with clients to enhance their recovery. Services are provided to individuals, groups, or community resources. Essential Job Responsibilities Provide individualized, ongoing guidance, coaching and support. Provide ongoing support for individuals enrolled in Intensive Outpatient Program (IOP) Services. Coordinating support services for clinical team delivering IOP services. Provide training in the use of personal and community resources. Assist in developing formal and informal community support. Assist the individual being served by increasing their social support networks of relatives, friends and/or significant others. Offer encouragement in times of crisis. Advocate on behalf of people with behavioral health problems to protect the client's rights and to assist in reducing associated stigma. Work in cooperation with Behavioral Health and Medical teams, family members or significant others involved in the client's recovery plan. Attend Agency staff meetings, Case Conferences, Individual and Group Supervision. Attain established standards of productivity. Observe all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals. Be responsible for understanding client rights, policy and procedures. Participate in staff training and development. Serve on designated committees within the agency. Always maintain professional standards and observe the guidelines established within the Code of Ethics and Conduct. Perform other related duties as assigned. Culture of Service: 3 C's Compassion * Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions. Competency * Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon the assigned role in Emergency Code System. Understand and perform assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person and talking on the phone. Occasional driving, stretching/reaching and lifting up to 50 lbs. are required. Work usually is performed in an office setting. Other Participates in health center developmental activities as requested. Other duties as assigned. Travel Details Travel to community resources will be expected. Skills: Ability to create positive report with individual with substance use disorder that may be actively using Being in recovery for more than a year Knowledge about SUD services in the community Ability to involve may providers and services with clients Ability to communicate effectively with all parties involved. Education: High school diploma required. Licenses: Peer Certification will be required within 6 months of being hired.

JOB RESPONSIBILITIES Route clients/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely basis. Update patient demographics in agency data system as appropriate. Referrals/Authorization: Verify patient insurance carrier/coverage to ensure proper processing of referrals. Respond to all correspondence and task (via letter, email, faxes) in a timely manner. Record and maintain patient health records in agency's database and other data systems. Process referrals for patient specialist visits including in house specialist and outside providers (via insurance portals, phone calls, etc.) Coordinate appointments for patients with specialists. Ensure updates are made in EHR regarding appointments made for specialist, patient attendance and/or comments, etc. Process additional information requested by insurance companies for authorizations (medical records, documentation from providers, etc.). Assist in authorization denials and appeals on behalf of the patient and document outcomes in record system. Identify alternative solutions, as determined necessary by providers, for denied authorizations. Ensure external 3rd party documentation (i.e. labs, consultation reports, etc.) is collected and entered in the patient's electronic health records (EHR). Ensure proper and timely closing of tasks as it relates to referrals and open orders via EHR. Medical Records: Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request) Prepare invoices for payments of medical records request. Prepare medical records as requested by printing from EHR and prepping for faxing or mailing. Ensure documentation for new patients is collected and recorded in patient's electronic health records (EHR). Ensure patient documentation is fully completed and recorded in agency's database. Ensure appropriate assignment to the provider upon receiving records and closure of task by the provider, once the records are obtained. Quality Assurance/Compliance: Assist in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times. Ensure online training is current as required (My LearningPointe and other trainings). Ensure that medical operations fully comply with agency and HIPAA requirements. Safety: Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon assigned role in Emergency Code System. Understands and performs assigned role in agency's Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language. Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring, and understanding of the request and providing appropriate options or resolutions. Competency Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person, and on the phone. Frequent, walking, standing, sitting, and bending. Work is performed in-office setting. Other Participates in health center developmental activities as requested. Other duties as assigned. Job Knowledge and Skills: Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent problem solving, communication, organizational and teamwork skills are required. The ability to work with a multicultural and diverse population is required. Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. ********************************

Seeking someone with minimum 2 years of Dental office management experience. Bachelors degree in Health administrative or related field. 5 years of Dental office management experience will be accepted in lieu of degree. Summary The Dental Care Services manager is responsible for supporting the Director of Dental Care Services in the management, administration, quality assurance, staff supervision and evaluation of the Dental program at Care Resource. Essential Job Responsibilities Administrative Duties Oversee all aspects of the Dental Care program and ensure coordinated service delivery through deliverables and productivity monitoring. Coordinate hiring, training, and performance evaluations of dental support staff. Work with the dental staff to ensure that all patients are in compliance and up to date with all the required paperwork. Assist in the development, writing and submission of grants (when necessary). Partake in the development and edits of relevant policies, procedures and ensure compliance. Evaluate office productivity. Assist with development of or revision of forms as necessary. Responsible for assuring patient service needs are met. Monitor patient service feedback and contribute to the process of resolving complaints and service issues. Plan and initiate process improvement as required. Establish and maintain effective communication and working relationships with providers. Respond to provider concerns and resolve issues as presented. Coordinates with other departments and agencies as necessary to facilitate the delivery of dental services and prompt resolution to any issues. Ensure electronic dental records software (i.e. NextGen, Provide Enterprise) is adequately utilized and work with IT department to ensure updates and issues are properly addressed. Monitor equipment maintenance, coordinate repairs with facilities and applicable service vendors as needed. Participate in and often facilitates site visits, monitoring visits, and audits from funders. Fiscal Duties Make sure all dental codes have been entered correctly, proper charges entered into the system and fees collected. Produce reviews and audit all dental billing and invoices. Help with the generation of reports that assist with patient referrals, patient recalls and the monitoring of dental program activities. In conjunction with supervisor, manage, maintain, and reconcile all dental care services related financial information. Writes and prepares reports to comply with funding sources and as requested by management. Order supplies for the dental program and ensure proper inventory. Ensures accurate and timely posting of charges for services rendered. Actively participates in the promotion and marketing of the dental program. Quality Assurance/Compliance Participate and prepare various on-site inspections as required by local and state laws. Develop and support the establishment of Quality Assurance for the dental program according to agency policy. Performs Quality Assurance and record reviews for the dental program. Create and distribute Standard Operating Procedures (SOP) for new protocols and procedures. Serve as an internal arbitrator of disputes involving patients, staff, and visitors. Prepare documentation and applications for the credentialing, and recredentialing of dental providers as needed. Safety Ensure compliance with Health Center's Policies/Procedures/Protocols as it relates to air or blood borne pathogens. Maintain agency guidelines relating to safety, outreach and confidentiality. Ensure proper sterilization techniques and protocols are adhered to by staff. Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Ensure each new client receives screening for their risk of suicide. Understand and appropriately act upon assigned role in Emergency Code System. Understands and performs assigned role in Agency Continuity of Operations Plan (COOP). Other Participates in agency developmental activities as requested. Other duties as assigned. Culture of Service: 3 C's Compassion Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure a prompt and effective response is provided Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. ********************************

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Strong verbal and written communication skills, including the ability to communicate effectively in the English language, with or without the use of auxiliary aids or services. Excellent organizational and analytical skills, with attention to detail. Strong interpersonal skills. Ability to interact and work with diverse populations. Ability to maintain confidentiality and discretion. Ability to manage multiple tasks with competing deadlines. Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Working knowledge of healthcare compliance standards (CMS, HRSA, HIPAA, OIG) preferred. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to lift and carry objects weighing 25 pounds or less. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High school diploma, or GED equivalent, required. Associate or Bachelor's degree preferred. Minimum of two (2) years of administrative or compliance experience in a healthcare setting preferred. Familiarity with audit processes or regulatory reporting preferred. Salary Description $40,000 - $50,000

The Patient Care Assistant supports the department by providing direct patient care (i.e. clinical and administrative duties). Patient Care Assistant will be cross-trained and expected to perform duties outlined in Track 1 and Track 2. Track 1 - Responsible for completing a variety of medical/administrative related tasks in support of the medical/psychiatric provider. Track 2 - Works with the Behavioral Health, Medical Care & Dental Care Department Interdisciplinary Team to support the medical/psychiatric provider in the provision of clinical and administrative assistance to patients. Essential Job Responsibilities Maintain effective communication with patients in reference to wait time, patient needs, expectations and patient feedback. Escort patients to the different areas within the medical office (check-in/out, lab, exam room). Complete all tasks sent via EHR by the requested timeframe. Ensure compliance with health center's policies and procedures as it relates to medical examination of every patient seen. Administrative Duties - Track 1 Ensure proper and timely check-in of patients and prepare patients for medical examinations. Assists with the coordination of patient flow. Ensures proper patient identification using a minimum of two (2) patient identifiers as per national patient safety goal requirements. Schedule follow-up appointments for patients. Timely and accurate documentation. Receive/send documents via fax per provider request. Make phone calls and document in EHR per provider request. Record pertinent information on forms. Administrative Duties - Track 2 Ensure proper and smooth operational flow as it relates to patient visits (i.e. prioritizes patient flow based on medical needs). Ensure proper patient identification using a minimum of two (2) patient identifiers as per national patient safety goal requirements. Review and document patient vital signs in the HER. Update and record patient information in the EHR: Allergies, reconcile medication list, review immunizations, history forms and other information as required. Prepare and review next day patient schedules & care requirements to maintain patient flow. Assist with the completion of forms as needed: Women Infant Children (WIC), Pre-operative Surgical, Work Excusal/Return to Work and Proof of Pregnancy Ensure proper Patient Health Questionnaire-9 (PHQ-9)- Depression screening for risk of suicide for every new and follow up patient. Clinical Duties - Track 1 Collect and accurately documents patient vital signs in the EHR. Report abnormal findings to the Registered Nurse and/or Medical/psychiatric Provider. Prepare venipuncture forms. Prepare Advance Beneficiary Notice (ABN) forms as required and inform patients of any costs associated with lab draws. Prepare and complete lab orders/requisitions. Ensure proper collection, labeling and processing of all specimens using a minimum of two (2) patient identifiers prior to drawing blood. Assist Medical Providers with medical procedures/testing by performing: Electrocardiogram (EKG's), vision and hearing test, diabetic, foot/monofilament test, fall risk assessment (65 & over), waived testing, results documentation & log Maintenance (blood glucose, A1C, strep, urine dipstick, urinalysis, pregnancy, Immunochemical Fecal Occult Blood Test (iFOBT), influenza A&B). Review visit summary with patient upon discharge by provider. Ensure proper processing and specimens are securely enclosed for transport to lab Clinical Duties - Track 2 Prepare rooms for clinical examination and patient procedures as directed. Ensure materials/supplies/equipment are fully stocked and available. Assist Medical Providers with procedures/testing and ensures proper documentation in medical record: Pap smear, colposcopy, biopsy, vaginal cultures, pelvic/breast exam, male exam, incision and drainage, throat cultures, nebulizer treatments and other procedures as indicated by the provider. Obtain and review medical records of all diagnostic/lab reports. Collect, transport, disinfect and prepare instruments for sterilization process in accordance with policy and procedure. Perform high-level disinfection (HLD) and sterilization of instruments, as assigned and as per manufacturer's guidelines. Ensure the following are entered in patient EHR: Chief complaint, history of present illness, problem list, health reminders, patient history, social history, family history, medical/surgical history, and assesses for recent hospitalizations. Perform PHQ-9 Depression screenings. Place orders for the following: Laboratory testing, standing orders, referrals and update status of any open referrals, new medication and/or medication refills, vaccines and/or injections. Ensure proper ICD-10 coding/charges per diagnosis as per medical provider instructions. Complete pre-visit planning for assigned scheduled patients, 2 days prior to visit. Enter Uniform Data System (UDS) & Healthcare Effectiveness Data and Information Set (HEDIS) measures. Enter self-management goals and plan of care Provide accurate and timely documentation within the same day of intervention and enter other information as requested by providers. Quality Assurance/Compliance Ensure examination rooms are in compliance with Occupational Safety and Health Administration (OSHA) and Joint Commission (JC) standards. Ensure proper documentation/logging and disposal of medication into the hazardous/black box. Receive training and undergo competency assessments based on evidence-based guidelines and manufacturer instructions for use. Safety/Cleanliness Ensure cleanliness of clinic area and examination rooms Report any cleaning or safety observations to the Registered Nurse and/or Office Manager. Maintain agency guidelines relating to safety, outreach and confidentiality. Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Maintain and follow infection control standards and Universal Precautions as per policy and procedure. Provide feedback observations on risk management/safety assessments in work area to Registered Nurse and/or Office Manager. Understand and appropriately act upon assigned role in Emergency Code System. Understand and perform assigned role in Agency Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion * Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered. Commitment * Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed. * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure a prompt and effective response is provided. Contact Responsibility Responsible for internal and external contacts (i.e. working with people in a respectful, sensitive and professional manner) is frequent and important. Physical Requirements This work requires the following physical and sensory activities: constant talking in person, talking on the phone, hearing/ visual acuity and exposure to blood borne pathogens and hazardous materials. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participate in health center developmental activities as requested. Other duties as assigned. Travel Requirements and Details: Travel between Care Resource locations as needed. Work Experience: Experience working with behavioral health patients and working knowledge of mental health and substance use disorders, harm reduction, and psychotropic medications. Skills: Bilingual (English-Spanish or English-Haitian Creole) is preferred. Excellent communication skills - oral and written. Computer knowledge (i.e. Microsoft, Electronic Health Records). Organizational, multitasking and teamwork skills are required. Education: High school diploma required. Licenses: Medical Assistant certificate required. Active CPR/BLS (Cardiopulmonary Resuscitation /Basic Life Savings for Health Care Workers) certificate. Two (2) years of related work experience are required. Biomedical Waste, OSHA and phlebotomy certifications are required. Knowledge of the use of opioid overdose reversal (use of naltrexone). Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. ********************************

The Outreach Housing Specialist is responsible for coordinating the assessment to Individual and Families with Homeless needs and subsequent engagement for Shelters, Rapid Re-housing, Permanent Support Housing, and referral to access medical, dental, mental health, substance use disorder care, pharmaceutical, treatment education, and other services needed by Care Resource clients. Outreach Housing Specialist should provide housing assistance through available resources including the homeless continuum of care's coordinated entry system. Outreach Housing Specialist participate in homeless coalition meetings, coordinated entry case conferencing, maintain appropriate client data in client case file, the Homeless Management Information System (HMIS), and PATH-specific data systems, including spreadsheets and grant-prescribed data systems. The Outreach Housing Specialist moves homeless individuals and families into permanent rental housing as quickly as possible, in conjunction with case management, workforce and support services being provided simultaneously. After rental assistance ends the clients will move into aftercare case management to provide on-going support and assistance to prevent homelessness in the future. The Outreach Housing Specialist assists program participants in locating and securing permanent housing as quickly as possible. Works and collaborates closely with landlords and Case Managers to mediate landlord-tenant issues and ensure successful tenancies. ESSENTIAL JOB RESPONSIBILITIES Outreach Housing Specialist Serves as a liaison, coordinator and/or advocate between the Homelessness, Housing case Management, Medical Care departments or other community medical or agency service provider to remove Homelessness barriers to House /care for clients. Accompany clients to Housing, medical, mental health, substance use disorder treatment or social service appointments to improve Housing Stability and medical care· Creates rapport within client interaction to help each progress in their Housing Issue to avoid homelessness situation. Interview prospective clients to determine Homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs. Maintain organized system of tracking client outcomes through the services point systems (HMIS) and follow up with the goal of seeing clients progress toward improvements in their lives. Conduct initial interview/intake and client housing barriers and other assessments. Gather and document all necessary information for program eligibility and case plans. Help program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants. Services Planning and Documentation: Conduct research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants. Coordinate, support and follows up on medical treatments. Maintain an average annual active caseload as assigned by the supervisor. Assist in the processing and submission of applications for housing (subsidized and unsubsidized). Input client information using electronic data entry according to agency and departmental guidance. Manages Resources: Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs. Support billing through concurrent documentation of service provided and budget activities as required (i.e., reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, HIMS, NextGen and client electronic health records). Participate in staff training sessions within the timeframes specified and as required by the agency and the funding source. Other Participate in agency developmental activities as requested. Other duties as assigned. Community Involvement: Participate in agency developmental activities as requested. Other duties as assigned. Physical Requirements This work requires the following physical activities: constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving stretching/reaching, and standing are required. Work usually performed in an office setting. Travel Requirements and Details Own transportation required/ Home, Airport, streets Visits/ Annual. Work Experience Two (2) years of related work experience is required. Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re-Housing program, Permanent Supportive Housing and FQHC program. Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. ********************************

The Medical Case Manager is responsible for coordinating the assessment and subsequent referrals/access to medical, dental, mental health/substance abuse care, pharmaceutical access, treatment education, and other services needed by Care Resource clients. S/he assists with signing up individuals for insurances under the Affordable Care Act's Insurance Exchanges for the State of Florida, provides education to potentially insured clients and utilizes tools specifically designed to select the best coverage based upon individual's current medical profile including preferred providers, medications, co-pays, deductibles and premiums. ESSENTIAL JOB RESPONSIBILITIES Medical Caseload Management: Provides outreach and enrollment assistance activities and facilitates enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplaces, Medicaid, or the Children's Health Insurance Program. Interaction with clients leads to improved client health. Creates rapport within client interaction to help each progress in their medical treatment. Interviews prospective clients to determine individual needs and eligibility for various medical and social services, enrolling them into available community programs. Coordinates, support and follows up on medical treatments. Maintains an average annual active caseload as assigned by the supervisor. Serves as a liaison, coordinator and/or advocate between various co-workers within the Case Management, Medical Care departments or other community medical or agency service provider to remove barriers to treatment/care for clients. Uses knowledge of individual programs to conduct home visits, hospital visits and one visit with the State of Florida's contracted disease management firm to develop acuity level of care as needed. Coordinates with physicians for appropriate service mobilization. Discharge planning from hospitalizations that coordinates post hospital care based upon client needs. Maintain organized systems of tracking client labs, medication, diagnostic testing, medical, therapy and hospital visits to help clients remain compliant with treatment and service plans; all with the goal of seeing clients progress toward improvements in their lives. Provides ongoing medication and treatment counseling through use of treatment adherence assessment tools. Treatment and Service Planning and Documentation: Ensures all documentation is Timely, Accurate, Legible and Clear. Develops comprehensive, individualized service plans or plans of care. Monitors clients to assess efficacy of treatment plans and re-assesses and adjusts as necessary. Empowers clients to participate in their treatment planning. Maintains treatment plans, progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data entry according to agency and departmental guidelines. Maintains an accurate record on time sheet reflecting time spent in each program worked (e.g. Ryan White 75 hrs, Medicaid Waiver 5 hrs, ACA 10 hrs). Prepares necessary program reports and records as requested by the supervisor and/or manager. Coordinates with supervisor when necessary to meet unusual challenges. Manages Resources: Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs. Utilizes knowledge of community programs to help clients understand the different types of medical, insurance and other programs offered under State and Federal Programs as required. Bills a minimum of six hours in an 8-hour day. Uses program knowledge to provide clients with information about bill-coverage, services and procedures as required. Controls, manages, and balances, monthly, the annual budget stipulated by the State of Florida for each appropriate client. Supports billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH and client records). Participates in staff training sessions within the timeframes specified and as required by the agency and the funding source. Community Involvement: Participates in agency developmental activities as requested. Other duties as assigned. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Documents patient's medications correctly, makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk of suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) JOB SPECIFICATIONS Education: Bachelor's Degree in a behavioral science field like Social Work, Nursing or Psychology is required. Training and Experience: Two years of related experience are required. One year of HIV/AIDS experience is required. HIV/AIDS 104, 500 & 501 and Case Management training provided by the State or County are required within 90 days of hire date. Licenses and/or certifications: Affordable Care Act Certified Application Counselor Certificate required annually. Case Management Medicaid Provider Certification is required. Completed application and fingerprinting submitted to supervisor within 30 days of hire and providership obtained within 90 days of hire if not already Medicaid PAC Waiver Provider. Must score 90% or better on position competencies within 90 days. Job Knowledge and Skills: Bilingual (English Spanish/ English-Creole) is preferred. Computer knowledge should include Microsoft Word and Excel. Good organizational and teamwork skills. Excellent communication, decision making and problem-solving skills. Ability to work with multicultural and diverse population is required. Contact Responsibility: The responsibility for internal and external contacts is frequent and important. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: constant sitting, walking, hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in client's homes, community agency settings and in hospitals. Other Participates in health center developmental activities as requested. Other duties as assigned. Own transportation required.

PRIMARY PURPOSE: The Breast Ultrasound Technologist is responsible for performing diagnostic ultrasound procedures in accordance with established protocols to assist in the diagnosis and treatment of patients. This role requires a high level of technical skill, professionalism, and patient care within a fast-paced outpatient healthcare clinic environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Perform diagnostic ultrasound examinations including but not limited to breast ultrasound. Operate ultrasound equipment and adjust controls to obtain optimum imaging as directed by the provider's order. Review patient history and physician's instructions to ensure appropriate diagnostic information is obtained. Position patients and select appropriate imaging techniques to ensure high-quality diagnostic images. Accurately document and label ultrasound images and submit for physician interpretation. Maintain patient confidentiality in accordance with HIPAA regulations. Ensure exam rooms and equipment are clean, stocked, and properly maintained. Communicate effectively with providers and clinical staff regarding exam findings when appropriate. Assist in the development and maintenance of imaging protocols and quality assurance processes. Adhere to all safety, infection control, and quality assurance policies and procedures. Requirements QUALIFICATIONS Education: Graduate of an accredited Diagnostic Medical Sonography program. ARDMS (American Registry for Diagnostic Medical Sonography) certification required (e.g., RDMS, RVT). Current Basic Life Support (BLS) certification. Minimum of one (1) year of clinical breast ultrasound experience. Proficient in performing a variety of ultrasound exams. Strong interpersonal and communication skills. Detail-oriented and capable of working independently. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to work effectively within role: independently and with team members. Ability to maintain patient confidentiality. Ability to organize and complete work in a timely manner. Ability to read, write, and effectively communicate in the English language, with or without the use of auxiliary aids or services. PC proficiency. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Ability to interact and work with diverse populations. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Ability to wear personal protective equipment (e.g., facemask, goggles, latex/non-latex gloves) as needed. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to lift and carry objects weighing up to 25 pounds. Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and seeing. Ability to work in a patient care setting with possible exposure to blood and body fluids, communicable diseases, and ability to utilize standard precautions to prevent transmission of diseases. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms.

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to work independently. Ability to multi-task and stay organized. Ability to communicate effectively with others, with or without the use of an interpreter. Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature. Excellent interpersonal, organizational, and communications skills. Ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel. Knowledge of insurance and community programs. PC proficiency. Clear understanding of the FoundCare program and related agencies. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Full range of body motion required. Position requires reaching, bending, and handling objects and hands and/or fingers, talking and/or hearing, and sight. Ability to lift and carry objects weighing 25 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: High School Diploma with a minimum of six (6) months experience in a social service/human services advocacy role. Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection. Valid driver's license, automobile insurance, and a reliable automobile. Preferred: Bilingual - English and Haitian Creole/Spanish Salary Description $19-$22/hr

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Proficiency in use of the computer, including documentation in EHR software. Strong organizational and interpersonal skills. Excellent customer service skills. Ability to manage multiple and simultaneous responsibilities and to prioritize as it relates to patient care and acuity. Ability to maintain confidentiality of all medical, financial, and legal information. Ability to complete work assignments accurately and in a timely manner. Ability to review, understand, and apply concepts presented in training programs and/or professional literature. Ability to communicate effectively in the English language, orally, in writing and electronically. Ability to interact and work with diverse populations. Ability to handle difficult situations involving patients, providers, or others, professionally. PHYSICAL REQUIREMENTS: Physically demanding, high-stress environment. Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Full range of body motion required. Position requires reaching, bending, and handling objects with hands and/or fingers, talking and/or hearing, and sight. Exposure to blood and body fluids, communicable diseases and utilizing standard precautions to prevent transmission of diseases acquired by contact with blood, body fluids, non-intact skin, and mucous membranes. Ability to lift and carry objects weighing 25 pounds or less. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. PROFESSIONAL REQUIREMENTS: Adhere to dress code; appearance is neat and clean. Report to work on time and as scheduled. Maintain patient confidentiality at all times. Represent FoundCare in a positive and professional manner at all times. Comply with all organizational policies and standards of care. Participate in performance improvement and continuous quality improvement activities. Mandatory attendance at all staff training and in-services. Complete all required competencies and maintain skill level. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Completion of an accredited Phlebotomy program. Basic Life Support (BLS) certification. Preferred: Bilingual - English and Haitian Creole. Salary Description $19-$22/hr

Requirements REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to mentor and develop team members. Excellent organization and communication skills. Ability to multitask. Ability to keep accurate and timely notes and documentation. Ability to comprehend and apply information from training programs, conferences, and professional literature. Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. Effective interpersonal skills to maintain rapport with clients, staff, and members of the community. Ability to interact and work with diverse populations. Awareness that FoundCare provides comprehensive health education, which may involve exposure to explicit content as part of the agency's mission. PC proficient. Proficiency in communication technologies, EMR use (EPIC desired), and reporting. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone. Ability to lift and carry objects weighing 25 pounds or less. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited institution is required. Minimum of two (2) to three (3) years in a leadership role. Previous work experience with educating, mentoring, and developing team members. Minimum of two (2) to three (3) years of clinical experience in clinical practice, hospital, or community resource setting. Previous EMR experience (EPIC is preferable). PREFERRED QUALIFICATIONS: Medical Assistant Certification, Social Services Coordinator Previous Chronic Care Coordination experience or social services experience Local knowledge and experience working with connections in community healthcare and available social resources. Salary Description $60k - $75k per year

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to respect the culture, values, and opinions of clients/patients/staff. Outstanding customer service skills and the ability to interact and work with diverse populations. Ability to incorporate culturally sensitive best practices within provision of services. Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences, with or without the use of an interpreter. Ability to communicate effectively verbally and in writing in the English language, with or without the use of auxiliary aids or services. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Ability to interpret, adapt, and apply guidelines and procedures. Ability to complete projects with minimal directions/instructions. Ability to handle various special projects on an ongoing basis while addressing daily needs of the department. Good computer skills and ability to learn new computer systems, including changing electronic health records (EHR) and proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point). Ability to orally communicate effectively with others and to work as part of an integrated team. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public. Ability to provide psychoeducation on different topics related to behavioral health including prevention and transmission of Sexually Transmitted Diseases, including HIV, Hepatitis diseases. Knowledge of common safety hazards and precautions. Ability to use good reasoning and judgment and to react calmly in emergency situations. Skill in developing and maintaining clinical quality assurance. Skill in identifying and resolving problems. Basic knowledge about the impact of chronic illnesses and illnesses in general on behavioral health. Knowledge of Integrated Behavioral Health in the community healthcare system. Knowledge of federal, state, and county regulations for FQHCs is a plus. PHYSICAL REQUIREMENTS: Physically demanding, high-stress environment. Ability to endure short, intermittent, or long periods of sitting and/or standing in performance of job duties. Full range of body motion. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing. Ability to lift & carry objects weighing up to 25lbs. Accomplish job duties using various types of equipment/supplies, e.g., pens, pencils, calculators, computer keyboard, telephone, etc. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. MINIMUM QUALIFICATIONS: Master's degree in Mental Health Counseling, Social Work, and/or equivalent from an accredited graduate school in the US/Canada. Possess current and valid license in the state of Florida (LCSW/LMFT/LMHC). Minimum of one (1) year of experience in a clinical setting or office, or equivalent combination of training and experience. Familiarity and comfort working with issues related to homelessness, substance abuse, mental health diagnoses, and history of trauma. PC proficiency. Experience in the following areas: biopsychosocial assessment, individual therapy, group therapy, short-term, evidence-based counseling, and crisis intervention. PREFERRED QUALIFICATIONS: Experience in Electronic Health Record (EHR) systems. Bilingual (English and Haitian Creole/Spanish) Salary Description $60k - $80k per year

Bilingual Required (Eng-Span) Must have Masters degree in Social work or related field Required Certifications: LMFT, LMHC, LCSW The Clinical Counselor II is responsible for the recruitment and delivery of appropriate mental health and substance abuse services to Care Resource clients as determined by supervisor and provides Behaviorally & Clinically relevant leadership to the treatment team. ESSENTIAL JOB RESPONSIBILITIES Recruitment and Screening: Recruit and maintain a caseload that at a minimum of 27.5 billable face to face hours per week on average throughout the year. Develop successful strategies in collaboration with the supervisor to recruit clients into SA/MH Services (e.g. Contact referrals to enlist clients into caseload and documents results). Screen clients for mental health and substance abuse disorders as well as for available interventions like Healthy Relationships and CLEAR. Informed Consent: Obtain informed consent utilizing agency forms prior to providing services. Conduct client Orientation to Treatment Program according to applicable laws and agency procedures. Assessment: Conduct In-Depth Assessment on clients to determine diagnoses and/or course of treatment. Complete assessment requirements for various interventions like Healthy Relationships, CLEAR and Group Counseling. Treatment and Service Planning and Documentation: Provide psychosocial and/or substance abuse treatment, including diagnosis, crisis intervention, treatment planning and reviews for both individuals and groups. Adhere to agency procedures and protocols in provision of effective delivery of Mental Health and Substance Abuse Counseling and maintenance of standards of care. Serve and maintain an active caseload as assigned by the supervisor with concomitant productivity. Ensure all documentation is Timely, Accurate, Legible and Clear. Maintain updated and complete treatment plans, progress notes, monthly progress reviews and other required information in client records as specified in performance standards. Provide interventions in person and through Telehealth services. Intervention & Crisis: Conduct interventions with clients including cognitive behavioral therapy, Group Counseling & Support, Healthy Relationships, CLEAR and other appropriate counseling interventions. Determine client needs for specialized services within or outside of the agency, such as medical treatment, psychiatric care, psychological testing as well as with other health-related organizations in accordance with the client's treatment plan and communicate all such actions to the psychosocial team as applicable. Assess clients in crisis for appropriateness of Baker Act proceedings, utilizes appropriate Baker Act documentation when necessary and coordinates with Police, Family and Other staff as required to place client when necessary. Supervision: Provide daily documentation of work performed (e.g. Informed Consents, Assessments, Treatment Plans & Reviews, Case notes, Discharge Summaries) Provide clinical consultation to students/volunteers and Registered Interns as assigned by supervisor. Provide supervisor with productivity report weekly. Manages Resources: Coordinate with client's case manager for client support services as needed. Facilitate drug urinalysis for court mandated clients following agency procedures. Coordinate court referred programs by writing reports and progress notes as required. Input client information using specific software as required. Provide clients with information about bill-coverage, services and procedures as required. Perform quality assurance reviews monthly achieving a minimum score of 95%. Participate in staff training sessions as required by the agency. Community Involvement: Participate in agency developmental activities like AIDSWALK Miami and White Party as required by agency. Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Document patient's medications correctly, Makes sure each patient knows which medicines to take when they are at home and encourages each patient to bring their up-to-date list of medicines every time they visit the doctor. Ensures each new client receives screening for their risk for suicide. Understands and appropriately acts upon assigned role in Emergency Code System Understands and performs assigned role in Agency Continuity of Operations Plan (COOP) Other duties as assigned. Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. ********************************

Primary Purpose: The Staff Physician works as part of the medical provider team delivering medical services to the patients of FoundCare Inc, in addition, Physicians, unless specifically exempted by the Chief Executive Officer, shall be qualified to provide inpatient care services, assume "on call" after hours responsibilities and supervise the health center's PAs or NPs as appropriate. Requirements ESSENTIAL JOB FUNCTIONS: Provide direct medical services to program patients. Scope of work includes Primary Care Medicine, chronic illness and disease management minor surgeries and procedures, and all other areas of family medicine. Interdepartmental medical consultation as requested. Clinical supervision of mid-level staff, resident physicians, FNP/PA and medical students as needed. Participate in the development of medical services, including protocols, standard procedures, and management of patient care related activities. Serve as liaison with the local medical community. Initiate appropriate specialty referrals. Advise Chief Medical Officer of any problems that can affect the efficiency of the Health Center. Maintains a problem-oriented health record for each patient seen in accordance with the Center's established Health Information Management policies and procedures to include providing appropriate and legible documentation. Complete appropriate documentation necessary for Data and• Billing Department. Advise nursing and/or medical assistant staff of appropriate response to patient phone calls. Must also be able to respect the culture, values and opinions of others. Other duties as assigned. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical practice and care. Ability to orally communicate effectively with others, with or without the use of an interpreter. Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services. Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature. Clear understanding that Found Care provides information on- educating individuals on safer sex practices, which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions -of explicit sexual activities as part of the agency's mission in the prevention and transmission of HIV disease. Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other task to support events. Perform other. duties as assigned. PHYSICAL REQUIREMENTS: Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties. Need to travel to off-site locations and attend meetings, workshops, seminars plus travel to other FoundCare departments and FoundCare conference rooms. Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc. MINIMUM QUALIFICATIONS: Graduation from an accredited medical school with a degree of Doctor of Medicine. Completion of an approved residency program as required by the position. Must possess a current unrestricted license to practice Medicine in the State of Florida. Board Certified preferred. Annual continuing medical education as required by Board specialty Must be registered and have current DEA, and other such certificates to legally operate a practitioner in the State of Florida. Two years clinical experience in the direct delivery of primary care. Ability to use good reasoning and judgment and to react calmly in emergency situations Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public Ability to read, write and communicate effectively orally and in writing PC proficient. Quick response/accurate data entry to present treatment plans to patients in a short time frame. Communicate all concerns to the Chief Medical Officer. Ability to handle various special projects .on an ongoing, basis while addressing daily needs for the department. Outstanding customer service skills and the ability to interact and work with diverse populations. · Ability to complete projects with minimal directions/instructions. Maintain patient and family confidentially.

Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Proficiency in use of the computer including documentation in EHR software. Strong organizational and interpersonal skills. Excellent customer service skills. Ability to manage multiple and simultaneous responsibilities and to prioritize as it relates to patient care and acuity. Ability to maintain confidentiality of all medical, financial, and legal information. Ability to complete work assignments accurately and in a timely manner. Ability to review, understand, and apply concepts presented in training programs and/or professional literature. Ability to communicate effectively in the English language, orally, in writing and electronically. Ability to interact and work with diverse populations. Ability to handle difficult situations involving patients, Providers or others professionally. PHYSICAL REQUIREMENTS: Physically demanding, high-stress environment. Ability to endure intermittent or long periods of standing in performance of job duties. Full range of body motion: Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing. Ability to lift & carry objects weighing up to 25lbs. Exposure to blood and body fluids, communicable diseases and utilizing standard precautions to prevent transmission of diseases acquired by contact with blood, body fluids, non-intact skin and mucous membranes. Ability to travel to other FoundCare locations and perform job duties. Ability to travel to other locations to attend meetings, workshops, and seminars, plus travel to other FoundCare departments and FoundCare conference rooms. PROFESSIONAL REQUIREMENTS: Adhere to dress code, appearance is neat and clean. Report to work on time and as scheduled. Maintain patient confidentiality at all times. Represent FoundCare in a positive and professional manner at all times. Comply with all organizational policies and standards of care. Participate in performance improvement and continuous quality improvement activities. Mandatory attendance at all staff training and in-services. Complete all required competencies and maintain skill level. MINIMUM QUALIFICATIONS: High School Diploma or equivalent. Completion of an accredited Medical Assistant program. Basic Life Support certification. Preferred: Bilingual - English and Spanish Salary Description $19 - $22 per hour