Founders Federal Credit Union jobs

Relax... Join Our Team! The eBranch Lending Specialist is responsible for making loan decisions, cross selling products & services, and providing assistance on delinquent accounts. Must assist in all aspects of lending to ensure excellent service to the membership. This position is located on-site in a back office environment with the flexibility of a home office at our Rock Hill Center or Corporate Headquarters in Lancaster, SC. JOB DUTIES: Must have knowledge of and comply with all applicable State Statutes and Regulations relating to Credit Union, National Credit Union Rules and Regulations, Consumer Regulations and Visa regulations. Assist membership via telephone by providing loan services and information in a pleasant, professional, and efficient manner. Also responsible for reviewing online & mobile loan applications and delivering a timely response to the membership. Assist in loan fraud detection and prevention by completing a thorough review of the loan application and credit file. Have complete working knowledge of loan and Visa products and policies. Must evaluate applications and credit criteria to effectively make decisions on loans/cards to members while adhering to Founders Federal Credit Union lending matrix limits and guidelines. Must possess the ability to successfully cross-sell our products and services. Make certain all loans are properly secured with necessary collateral and that proper insurance coverage is obtained. Assist with collections of delinquent accounts. Must maintain integrity to all credit union files. Comply with Founders' policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. All other duties as assigned. JOB SPECIFICATIONS: The eBranch Lending Specialist must have a minimum of two years' financial institution experience or a two-year degree. Additionally, this position requires excellent organizational skills, communication skills and a positive attitude. The eBranch Lending Specialist must be self-motivated, able to meet goals established for the role, and confident in cross selling to our membership. BENEFITS: Benefits provided include the following: Paid Holidays Paid Time Off Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short-Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program Candidate must be available Monday-Thursday 8:20 am - 5 pm, Friday 8:20 am - 6 pm. A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE

South Carolina Federal Credit Union is currently seeking a Marketing Representative to join our team of outstanding Marketing professionals in North Charleston, SC. Duties include but are not limited to: Assist with financial center merchandising for interior and exterior signage, décor, and ad hoc projects. Manage the printing, procurement, delivery, and supply of brochures and other print marketing materials for financial centers, and maintain an updated brochure checklist. Create print materials to support community and sponsored events, including boat and recreational vehicle shows, shred events, and financial center events. Manage marketing support for new financial center openings and major renovations, including attending project meetings, creating a marketing plan to promote the opening, and communicating appropriate updates to the marketing team and other project stakeholders. Manage digital financial center signage system, including uploading, scheduling, and editing content, creating and sending a monthly content report, identifying and implementing best practices, and serving as primary vendor contact and IT liaison. Oversee financial center photography by working with third-party photographer to maintain updated image library for each location. Manage the organization's financial wellness tool, working with third-party vendor to identify and implement best practices and define, measure, and report objectives and key results. Monitor and respond to online reviews within 48 hours of receipt. Coordinate with Retail Sales and other internal departments as needed to ensure reviews are addressed in a timely and sufficient manner. Manage Google My Business page, or the equivalent, for each financial center, including ensuring each page has accurate and up-to-date content. Create timely and relevant posts for campaigns and promotions that meet marketing standards and brand guidelines. Collaborate with Retail Sales to review and approve vendor-provided marketing materials and share final documents with internal stakeholders. Create and implement marketing messages for monthly member statements, collaborating with internal business partners as needed to finalize verbiage and secure member lists. Manage the creation and execution of quarterly Kids Club newsletter, including insertion into quarter-end statements and any related contests. Minimum requirements include: Possess a bachelor's degree in marketing, communications or other related field, or equivalent work experience. Possess a minimum of one year of experience working in a similar marketing role. Possess demonstrated ability to effectively plan and organize multiple tasks and projects. Possess excellent organizational, prioritization, and decision-making skills. Possess direct work experience producing marketing materials. Possess experience managing third-party vendor relationships and collaborating with vendors to execute marketing plans and achieve organizational goals. Possess demonstrated ability to communicate professionally and effectively both verbally and in writing. Possess demonstrated interpersonal skills and the ability to work cooperatively with others. Possess proficiency in Adobe Creative Suite. Possess proficiency in Microsoft Office applications. Possess experience performing intermediate mathematical skills. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

Contact Center Service Representative/Phone Banker Full-Time Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC. is predominately remote; however, you may be required to come onsite as needed. Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high volume, fast-paced environment? As a Contact Center Service Representative, you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs. As a Contact Center Service Representative, a typical day might look like this: Brainstorm with team members about ways to meet referral goals. Talk with a customer about the payoff amount for their auto loan. Assist a customer with unlocking their online account. Order a new debit card for a customer. Transfer funds from one account to another. Meet with your Team Lead to review your current performance. This job might be for you if: You enjoy assisting customers over the phone and you thrive in a fast-paced environment. Multitasking is your strength. You connect well with others and you're comfortable talking to people. You are not bothered by offering financial products and services to customers. You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with your family and friends. You are a pro at managing your time and staying on track. You are awesome at consistently following policies and procedures. You are cool under pressure. You don't get flustered or take it personally when you have to deal with an irate customer. You volunteer for new challenges without being asked. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: A chance to build lasting relationships with not only your team, but our customers as well. The opportunity to work from the comfort of your home- No Commute! A company that cares about your total wellness by providing a program that includes gym reimbursement, virtual workshops, Employee Assistance Program, and more. Opportunities to make a difference by volunteering and getting involved in the community. Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role*, you need to have a high school diploma (or equivalent), at least one year of customer service experience in a call center or banking environment, and a positive attitude. Apply online at ******************* Bilingual in English and Spanish preferred, but not required. Premium pay rate for bilingual employees is available after 90 days of employment and is subject to passing our bilingual exam, which assesses the ability to read, write, and speak Spanish proficiently. *Must meet the minimum requirements of highspeed internet (20MGB upload, 50MGB download, 60MS or less latency) to support required responsibilities. A higher minimum speed may be required. TRAINING REQUIREMENT: Training for this position is held onsite, in-person at our headquarters located in North Charleston, SC. Training starts the first Monday of the month, typically 4 weeks in total, Monday-Friday. The deadline to submit your application for this role is November 21st, 2025. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23

South Carolina Federal Credit Union is currently seeking a Card Operations Accountant to join our team of outstanding Finance professionals in North Charleston, SC. Are you passionate about accounting and finance? Do you enjoy analyzing and researching financials? Are you looking to be part of a team of collaborators within a growing organization? If you answered yes, our Card Operations Accountant role may be perfect for your next career move. As a Card Operations Accountant, a typical day might look like this: Reconcile a general ledger for an account. Provide management the daily outage and statistical reports. Research and resolve a credit card settlement adjustment. Reconcile the cash advances and partner with a co-worker in clearing an exception. Prepare journal voucher entries for posting and balance. Research and resolve a debit card settlement exception. Take a phone call from a retail sales teammate and assist them with a complex issue affecting a member. Validate the ATM cash delivery to cash orders and provide the appropriate general ledger entries. This job might be for you if: You are a whiz at Excel and love the technical side of reporting. You are analytical and enjoy researching and resolving complex situations. You are passionate about accounting principles and theory. You are awesome at consistently following policies and procedures. You volunteer for new challenges without being asked. You have strong verbal and written communication skills. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: A chance to build lasting relationships across the organization. Opportunities to make a difference by volunteering and getting involved in the community. A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more. Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role, you need to have a Bachelor's Degree in Accounting, Finance, or Business Administration (or equivalent work experience), at least a minimum of five years of similar or related experience, and a positive attitude. Apply online at ******************* *This position is a 6-month temporary opportunity with the potential to convert to permanent employment. If selected, you will be employed through a 3rd party agency during the 6-month period. NOTE: Relevant military experience is considered for veterans and transitioning service men and women. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

South Carolina Federal Credit Union is currently seeking a Financial Sales Representative to join our team of outstanding professionals at our Sam Rittenberg Financial Center in Charleston, SC. Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Sales Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs. As a Financial Sales Representative, a typical day might look like this: Collaborate with team members during the morning huddle and discuss sales goals for the day. Greet and develop rapport with members who enter the financial center or call on the telephone. Answer a member's question about the auto loan application process. Ask a member open-ended questions about their financial goals and recommend products and services based on their needs. Follow up with a member who recently opened an account. Chat briefly with your manager to discuss wins, challenges and progress on sales goals. Call members to share a new promotion for which they may qualify. This job might be for you if: You enjoy building relationships with customers and uncovering their financial needs in person and over the telephone. You are passionate about the sales profession and take pride in offering customers financial products and services that fit their needs. You are a pro at managing your time, staying on track and meeting your goals. You are awesome at consistently following policies and procedures. You are a reliable, cooperative team player, and thrive in a fast-paced, multi-tasking environment. You volunteer for new challenges without being asked. You are seeking some work/life balance and want a schedule that allows you to spend nights and most weekends with your family and friends. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: A chance to build lasting relationships with not only your team, but our customers as well. Opportunities to make a difference by volunteering and getting involved in the community. A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more. Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role, you need to have a high school diploma (or equivalent), at least one year of experience working specifically in a sales position selling products and/or services with a proven record of meeting or exceeding sales goals, and a positive attitude. Apply online at ******************* NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23

Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Do you have customer service, call center or collections experience and looking for a 4 day work week? If so, this position may be the right fit for you! The ideal candidate will comfortable and efficient in answering incoming and making outbound calls regarding members' past due loans. We are looking for an individual who is punctual, courteous, able to follow procedures with a high attention to detail and has a desire to learn. Individual must be able to work on-site at our back office operations center in Rock Hill, SC. Remote work is not available. The Loss Control Specialist will gain member contact on delinquent loan accounts, negotiate repayment to bring accounts current, initiate appropriate action, and maintain accurate records. Don't meet all of the requirements below? We would still love to hear from you! Responsibilities and Duties: Review status of delinquent accounts and initiate collection actions. Prepare correspondence on delinquent accounts; phone contact with members and cosigners based on collection queue/production goals. Utilized credit union collection software to monitor accounts to determine if payment has been received as promised and follow-up, if necessary. Skip-trace accounts according to established credit union policies and procedures. Initiate repossession recommendations to management following established business practices. Initiate foreclosure recommendations to management following established business practices. Initiate charge-off recommendations to management following established business practices. Must have good working knowledge of credit union collection policies and procedures, state and federal laws governing collection practices, and NCUA rules and regulations. Compliance with applicable statutes and regulations including, but not limited to, BSA, and the FDCPA business module. Maintain acceptable call quality as determined by the Management staff. All other duties as assigned. Job Specifications: The Bilingual Loss Control Specialist must have a high school education and be self-motivated. Fluent in Spanish. Good oral and written communication skills are necessary to deal effectively with members. Previous collection experience is desired. Schedule Overview - 4-Day Workweek (Full-Time, 40 Hours/Week) We are currently hiring for a full-time position with a 4-day workweek, The day off during the week will rotate monthly. The standard weekly schedule includes: Monday - Thursday: 10:00 AM - 9:00 PM Friday: 8:00 AM - 7:00 PM One Saturday per month: 8:00 AM - 12:00 PM Additional Schedule Notes: When scheduled to work a Saturday, a shorter shift (typically 3:00 PM - 9:00 PM) will be scheduled during the week to maintain a 40-hour total. Benefits: The Loss Control Specialist, an hourly paid position, will additionally have an opportunity to earn a monthly incentive based on performance goals. We proudly offer competitive income and comprehensive benefits package. Benefits provided include the following: Paid Holidays Paid Time Off Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance, available on first day of employment Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program EEO A pre-employment drug screening, background screening, reference check and credit check will be required. #FoundersFCU

Job Details Administrative Campus - North Augusta, SC Full Time 4 Year Degree $91900.84 - $114876.00 Salary Day MarketingDescription Pre-employment background checks, such as criminal reports, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings. Summary: The Director of Marketing is responsible for leading the credit union's marketing strategy to drive member growth, product adoption, and overall brand visibility. Working in close partnership with the Director of Communications, this role ensures that all marketing initiatives, campaigns, and promotional efforts are aligned with organizational messaging and brand communications to deliver a cohesive, member-focused experience. The Director oversees marketing campaigns, product positioning, digital marketing, analytics, and promotional initiatives, using data-driven strategies to support both short- and long-term organizational goals. Success in this role requires strong analytical skills, marketing expertise, and the ability to collaborate across teams to advance the credit union's mission and strategic priorities. Standard Work Schedule: Monday through Friday, schedule varies based on departmental and community event planning needs. Occasional early mornings, late evenings, and Saturdays required. Essential Duties and Responsibilities: Strategic Marketing Leadership • Develop and implement the credit union's comprehensive marketing strategy to support membership growth, lending goals, and product penetration. • Align marketing initiatives with the organization's business objectives and member engagement priorities. • Partner with the Director of Communications to ensure cohesive brand storytelling and consistent messaging across all channels. • Advise executive leadership on marketing performance, market positioning, and emerging trends in member behavior and financial services. Campaign Development & Execution • Plan and execute integrated marketing campaigns across digital, traditional, and in-branch channels. • Oversee creative development, messaging, and design alignment for marketing materials. • Lead go-to-market strategies for new products, services, and member programs, ensuring proper targeting, promotion, and measurement. • Collaborate with internal teams to deliver coordinated campaigns that drive measurable member action and satisfaction. Digital Marketing & Analytics • Lead the credit union's digital marketing strategy, including paid media, SEO/SEM, social media, and email marketing. • Manage analytics and performance dashboards to evaluate campaign ROI, member acquisition costs, and conversion metrics. • Leverage data insights to refine segmentation, targeting, and personalized marketing efforts. • Ensure digital content aligns with brand standards and regulatory requirements. Brand, Product, & Member Growth • Oversee product marketing, including development of promotional materials, positioning statements, and lifecycle marketing strategies. • Ensure a unified member experience across all marketing touchpoints. • Conduct competitive analysis and market research to identify growth opportunities and member needs. • Partner with Retail, Lending, and Digital Experience teams to drive cross-sell initiatives and deepen member engagement. Budget Management & Vendor Oversight • Develop and manage the annual marketing budget, ensuring efficient allocation of resources for maximum impact. • Oversee vendor and agency relationships, including creative, media buying, and digital partners. • Evaluate proposals, monitor performance, and ensure contractual compliance and brand consistency. Compliance & Risk Management • Ensure all marketing campaigns and materials comply with regulatory guidelines including UDAAP, Fair Lending, and Truth in Savings. • Collaborate with Compliance and Risk teams to review content, disclosures, and campaign materials. • Implement internal controls to ensure audit readiness and minimize reputational risk. Supervisory Responsibilities This role may oversee marketing specialists, digital marketing staff, or creative partners, and will collaborate closely with the Director of Communications. Qualifications Education/Experience • Bachelor's degree in Marketing, Business, Communications, or a related field required. • MBA or relevant master's degree preferred. • 8+ years of progressive marketing experience, including leadership of integrated campaigns and product marketing in financial services or member-based organizations. • Proven track record of driving measurable growth through marketing and digital strategies. Technical Skills • Proficient with marketing automation platforms, CRMs, and data visualization tools. • Strong understanding of digital advertising, SEO/SEM, and social media marketing. • Experience with campaign measurement, ROI tracking, and data-driven decision-making. • Knowledge of financial products and consumer marketing best practices. Leadership Skills • Strategic, results-oriented thinker with a collaborative leadership style. • Strong project management skills with the ability to manage multiple priorities and cross-functional teams. • Excellent analytical, creative, and problem-solving abilities. • Clear communicator able to present data and insights effectively to senior leadership. Other Skills: • Excellent written, verbal, and presentation communication skills. • Strong initiative, creativity, and follow-through in executing marketing campaigns. • Member- and mission-focused, with an understanding of the credit union philosophy of “People Helping People.” • Ability to balance strategic planning with hands-on execution. • High degree of professionalism, adaptability, and attention to detail. Responsible for driving company vehicle to designated community functions, maintaining compliance with traffic laws and organizational safety standards. Physical Demands: • May be required to stand, use hands, and reach with arms. • May be required to walk, stoop, kneel, or crouch; occasionally required to sit, climb, or balance. • Must be able to lift up to 25 lbs. • Requires ability to communicate effectively in person, on the phone, and via digital channels. • Vision requirements include close, distance, and peripheral vision, as well as depth perception and focus adjustment.

Relax... Join Our Team! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Don't meet all of the requirements below? We would still love to hear from you! Responsibilities and Duties: The Voice Communications Analyst is responsible for the day-to-day administration duties of Founders' Unified Communications systems and related systems or applications. This position is also responsible for assisting with support of all mobile telephone and wireless data devices in the organization. Act as a first line of support to monitor and resolve unified communications support calls for the Credit Union. Maintain communications equipment to support telecom and video services for end users, including general phone extension setup and voicemail as well as enhanced services. Configure and maintain system administration for Cisco Communications Manager, Cisco Unity, Cisco UCCX Contact Center Software, Cisco Webex and other related telecom and A/V systems. Troubleshoot and resolve technical related issues with use of mobile devices and equipment. Complete end user setup and training for new devices. Coordinate with team members to assist in refresh and deployment of mobile devices. Assist with setup and ongoing maintenance of physical layer network assets at corporate buildings and branches. Provide Founders FIT CUSO support as required to promote client services and development of IT programs. Create and maintain documentation as required for Founders communications and related systems. Provide assistance to On-Call staff as needed after hours, which includes resolving ATM and branch network and telecom issues. Participate in disaster recovery planning and testing of telecommunication services. Assist with any telecommunication projects and upgrades as needed. Assist Network Team with deployment of Network Hardware and other Network related initiatives as needed at corporate or branch locations. Comply with Founders' policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. All other duties as assigned. Job Specifications: The Voice Communications Analyst must possess excellent oral and communication skills, including the ability to understand, explain, and write technical details. Employee should have skills necessary to perform day-to-day administration of Cisco Unified Communications Manager, Cisco Webex and related applications such as Contact Center Express and Calabrio ONE. Employee should also be familiar with maintaining and troubleshooting mobile devices, specifically Apple iPhones and iPads, including the Microsoft Intune MDM Platform. Qualifications include a degree or equivalent from a four-year college or technical school, 5+ year's related experience in a support field, or equivalent combination of education and experience is desired. Maintain an active membership in FS-ISAC (Financial Services Information Sharing and Analysis member) or ISO22301 Business Continuity Management and obtain certifications within four years for: Cisco CCNA Voice and CAPM (Certified Associate in Project Management). Due to the critical nature of data security, each employee has the responsibility to protect company data. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. Guidance is contained in the company information security policies. Violations of policy may result in disciplinary action, up to and including termination. Adhere to the principle of least privilege to reduce the risk of unauthorized access to critical systems or sensitive data by maintaining account permissions to accounts, processes and programs only required to do the job assigned. Benefits: Benefits provided include the following: Paid Time Off Paid Holidays Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short-Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE #FoundersFCU

South Carolina Federal Credit Union is currently seeking a Financial Service Manager to join our team of outstanding professionals at our North Mount Pleasant Financial Center in Mount Pleasant, SC. Duties include but are not limited to: Oversee the Service I and II functions within the Financial Center, which encompasses navigating multiple systems to professionally perform task in person and by telephone/email with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment. Service II task include, but are not limited to, processing disputes/fraud and wire transfers, removing joint account owners and POD beneficiaries, servicing IRA accounts, opening/closing/maintenance of safety deposit boxes, and accepting/revoking power of attorneys, as well as conducting other Service II related task. Service I task include, but are not limited to, processing monetary/non-monetary transactions, balancing cash drawers, servicing debit cards, and performing account maintenance, as well as conducting other Service I related task. Ensure Floater and/or Universal staff' support other team members and/or Financial Centers when needed. Promote and ensure staff professionally correspond with members or potential members, provides superior member service, identify financial needs, offer products and services that truly fit the members' needs and build long-term relationships. Meet or exceed established performance objectives and operational standards. Communicate and monitor staff's performance toward objectives and standards and provide continuous support and coaching, as well as recognition for achievements. Perform administrative functions to include, but not limited to, ensuring that all drawers and the financial center are properly balanced and closed daily and conducting/participating in audits. Reinforce staff's compliance to regulations, policies, procedures and guidelines; promote the desire and importance of clean audits. Ensure member issues/disputes are managed properly, to include thorough and timely resolutions and responses. Maintain in-depth product/service and procedure/policy knowledge in order to assist members and support staff. Properly verify members' identification and ensure confidentiality of members' information and assure staff's compliance to the same guidelines. Assist the Financial Center Manager with duties and responsibilities as needed. Minimum requirements include: Possess an associate's degree in similar or a related field or equivalent work experience. Possess a minimum of three years of similar or related experience within a financial service environment. Possess a minimum of two years demonstrated leadership or supervisory experience. Possess excellent verbal and written communication skills in order to communicate effectively with members and employees in person and by telephone/email. Demonstrated ability to achieve individual and team objectives and coach and motivate others to emulate. Demonstrated ability to develop and inspire others to enhance performance. Demonstrated ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment. Demonstrated ability to professionally handle member complaints with a successful outcome. Demonstrated ability to analyze complicated information/situations, solve complex problems, and make sound decisions. Possess team-building skills and conflict resolution skills that support and generate collaboration, commitment, harmony and equality among team members. Possess interpersonal and negotiation skills. Possess time management and organizational skills. Possess basic proficiency in Windows based programs. Possess intermediate mathematical skills performing calculations involving adding, subtracting, multiplying, and dividing. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

Relax... Discover the Founders difference today! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Are you an IT Project Manager with a keen ability to understand processes within the financial industry? If so, this position may be the right fit for you! Founders is searching for a dedicated individual with project management or project coordinator experience to join our Technical Project team located on site at our Corporate Headquarters in Lancaster, SC. Remote work is not available. The IT Project Manager is responsible for leading, overseeing the planning and implementation of Information Technology projects, including creating the project schedule with specific milestones, setting goals, planning, leading meetings, executing, and monitoring every aspect of the project. The IT Project Manager provides structure and process to interactions, so teams throughout the department can focus on the technical tasks that have been assigned for the project. Job Responsibilities The IT Project Manager will follow established project management principles, organize meetings, provide detailed project plans, including timelines, milestones, resource allocation, coordination with business and risk assessment. Additional responsibilities include, but are not limited to: Communicate with all team members, the business, vendors, and management on specific milestones, status, individual responsibilities, and risks while creating a positive team environment. Lead project team meetings, keep meetings focused and on tasks by including agenda topics, providing dates for upcoming milestones and ownership of specific tasks. Track project performance and schedule adherence using approved project management tools. Manage and lead multiple IT projects concurrently, ensuring they are on time and within scope. Understanding of the various roles of the IT team members, identifying potential team member deficiencies that may impact the success of the project. Coordination for any meetings that involve subject matter experts including developing test plans, testing schedules, documentation, CSA, vendors, and process efficiencies related to the project. Meet with sponsor and system owners to identify project requirements, delivery timelines and costs. Continually inspect the milestone and details of the technical projects, to ensure that we are keeping on track with the project goals. Monitoring project tasks and milestones to ensure timely delivery. Compile and submit project status reports, minutes, and clear assignments to team members with actionable due dates. Monitor project progress, track key performance indicators (KPI) and report on project status to stakeholders and senior management. Identify and mitigate project risks and issues, taking steps to resolve them promptly. Work closely with third party vendors and internal team members for successful implementation. Participate in key vendor meetings, ensuring that open tasks with the vendor are moving in the correct direction for the credit union. Adhere to proper change control processes. Actively lead meetings with FIT, LLC customers, keeping track of milestones and due dates. Work directly with FIT, LLC customers and the IT teams to ensure engagements provided by FIT, LLC are structured, and objectives are met within the agreed upon time. Comply with Founders' policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLBA and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. All other duties as assigned. Job Requirements The IT Project Manager should possess excellent interpersonal, leadership, communication, and organizational skills, and be able to understand and explain technical information to technical and non-technical audiences while building rapport, and trust with team members, the business, FIT, LLC customers and vendors. The IT Project Manager should have strong analytical and critical thinking skills to oversee any issues that occur during project completion. The IT Project Manager should follow good meeting practices, keep a clear record of meeting agenda and time, have a variety of listening skills including the ability to paraphrase; draw people out; balance participation; and make space for quite group members. The IT Project Manager should have respect for all participants and a good understanding of the process and how to enable group decision making, structuring agendas for appropriate results and critical thinking skills. The IT Project Manager should have strong organizational and time management skills to keep projects on track and within budget. The IT Project Manager will deliver value by leading project teams and drive effective collaboration with team members and the business. The IT Project Manager should be able to work under time constraints and manage multiple priorities and projects simultaneously. Incumbents are required to obtain their PMP (Project Management Professional) certification that is issued by the Product Management Institute within 2 years of hire date. A minimum of seven years' work experience leading projects, and a minimum of five years' experience leading technical projects is required. Previous project work with financial institutions is required. A bachelor's degree in engineering, computer science or information technology is required. Proven proficiency in Microsoft products is required. Due to the critical nature of data security, each employee has the responsibility to protect company data. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. Guidance is contained in the company information security policies. Violations of policy may result in disciplinary action, up to and including termination. Adhere to the principle of least privilege to reduce the risk of unauthorized access to critical systems or sensitive data by maintaining account permissions to accounts, processes and programs only required to do the job assigned. Follow the asset management lifecycle process and procedures to support the efforts in maintaining an accurate and efficient configuration management inventory. Maintain knowledge and understanding of the roles and responsibilities of the Incident Response teams defined in the Incident Response Plan. Due to the nature of project deadlines, system update requirements and end of period processing schedules, evening and weekend work will be required based on the demands of the department. Benefits As the IT Project Manager, you will receive a competitive income and comprehensive benefits package. Benefits provided include the following: Paid Holidays Paid Time Off Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short-Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE #FoundersFCU #ZR

Relax...Join Our Team! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Do you have customer service or call center experience and in search for a long-term career? If so, this position may be the right fit for you! We are in search of an individual who is motivated by learning new concepts and continual interaction with others. The ideal candidate will be dependable, courteous, professional, able to calm upset callers, and have a positive attitude. Ability to communicate fluently and effectively in both English and Spanish is desired, but not required. This position will be located at our Corporate Headquarters in Lancaster, SC. Individual must be have reliable transportation with the ability to work on-site. Remote work is not available. Initial training as well as supplemental training will be completed at a training center in Lancaster, SC or Rock Hill, SC. Responsibilities and Duties: A Member Care Specialist is responsible for handling all incoming calls regarding a variety of requests using first call resolution. Will have knowledge of all products and services offered by the Credit Union as well as excellent member service skills. This individual uses their knowledge to solve issues, provide out of the box solutions for members, and demonstrates the ability to show empathy towards the members. Additional responsibilities include, but are not limited to: Assist membership via telephone and/or mail by providing service and information in a pleasant, professional, and efficient manner on all our services. Inbound call management, including one call resolution for the member as first level troubleshooting and triage for member concerns. Exhibit a thorough knowledge of the credit union's products and services as well as demonstrate ability to successfully use multiple computer programs/systems to research account-related questions from members. Keep abreast of new or changes in products, procedures, technology, etc. by participating in educational opportunities as they arise. Understand and explain the eligibility requirements for membership. Perform account maintenance, order checks, mail forms, send applications and assist members with any problems they may incur with our services, while being aware of call volume and continuing to handle incoming calls. Handle the complex accounts of credit union members accurately. Perform computer transactions for members according to procedures set forth in the manual. Supply members with information on interest rates, savings accounts, certificates, or any services offered by the credit union. Subject matter experts for Online Banking, BillPay, Mobile Deposit, Savvy Money, Online loan, and account opening processes. Responsible for overall plastic card maintenance, such as issuing cards, blocking cards, and assisting with problems. Assist members with questions associated with card products and card alerts. Complete proper dispute forms for debit and ATM card. Remain aware of and identify potentially fraudulent activity, safeguarding the Credit Union from any potential losses. Monitor and keep abreast of all Credit Union promotions and marketing materials sent to the membership and ensure you are prepared to answer any questions the member may have on these materials. Perform extensive verification via phone for members prior to making any account changes or giving account sensitive information. Make a concentrated effort to identify/authenticate each member and be always courteous and pleasant. Respond to inquiries, resolve problems, and fulfil member requests by researching and exploring alternative solutions and completing transactions in a timely and professional manner. If unable to assist members with relevant information in a timely manner, request assistance from team leader as needed. Understand and recognize FFCU products and services and be comfortable cross selling Call 24, Online Banking, Mobile Banking, eStatements, Debit/Credit Cards, ATM cards, etc. Provide credit union information to potential members, and mail/email promotional materials as needed. Identify and recommend process improvements or new products based on member interactions to enhance the members' experience and improve retention. Recognize, document, and alert the supervisor of trends in member calls. Comply with Founders' policies and procedures, as well as applicable laws, regulations, and statuses issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. All other duties as assigned. Once independence and proficiency are achieved, Member Care Specialist will be eligible for promotion to Member Care Specialist II. Don't meet all of the requirements below? We would still love to hear from you! Job Specifications: Bi-lingual required. High school diploma is required and previous customer service experience is preferred. Must be able to gain a good understanding of credit union products and services. Individuals must possess excellent problem-solving, listening, communication, and member service skills to serve the membership, via telephone, providing service and information in a pleasant, professional, and efficient manner on all our services. In addition, the Member Care Specialist I must have a strong work ethic with the ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment. Basic computer literacy is required specifically in Microsoft Office products and SharePoint. Individuals should be able to learn and navigate new applications quickly. Familiarity with the credit union's guidelines and procedures on checking accounts, savings accounts, plastic card products, and loan products is helpful. Candidate must be available Monday - Thursday 8 am - 5 pm, Friday 8 am - 6 pm . Position has the flexibility to be located at either our Corporate Headquarters in Lancaster, SC *Member Care Specialist II must meet job specifications for Member Care Specialist I and be independent and proficient of all Member Care Specialist I job duties. *Individual must remain in the Member Care Specialist position for a minimum of 1 year prior to transitioning into another role within the credit union. Exceptions made only at management's discretion. Benefits: The Member Care Specialist is an hourly paid position with benefits effective on the first day of employment. We proudly offer competitive income and comprehensive benefits package. Benefits provided include the following: Paid Holidays Paid Time Off Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short- Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE #FoundersFCU

South Carolina Federal Credit Union is currently seeking a Financial Service Representative II/Senior Teller to join our team of outstanding professionals at our James Island Financial Center in Charleston, SC. Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Service Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs. As a Financial Service Representative II, a typical day might look like this: Participate in a morning huddle brainstorming with team members about ways to meet referral goals. Talk with a customer about the payoff amount for their auto loan. Review and deposit a check into a customer's account. Cash a large payroll check. Meet with a service leader to review your current performance. Balance your drawer before heading home. This job might be for you if: You are a whiz at handling cash and thrive in a fast-paced environment. Multitasking is your strength. You connect well with others and you're comfortable talking to people. You are not bothered by offering financial products and services to customers. You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with family and friends. You are awesome at consistently following policies and procedures. You are cool under pressure. You don't get flustered or take it personally when you have to deal with an irate customer. You volunteer for new challenges without being asked. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: A chance to build lasting relationships with not only your team, but our customers as well. Opportunities to make a difference by volunteering and getting involved in the community. A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more. Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role, you need to have a high school diploma (or equivalent), at least one year of direct Senior Teller experience in a financial service environment, and a positive attitude. Apply online at ******************* NOTE: Relevant military experience is considered for veterans and transitioning service men and women. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23

Relax... Join our Team! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. We are seeking a talented and motivated individual to join our strong organization and growing team as an IT Controls & Compliance Analyst located at our Corporate Headquarters in Lancaster, SC. The IT Controls & Compliance Analyst is responsible for the Information Security, Identity and Access Management, Information Security Policies, Controls and Compliance, Legal, Regulations, Compliance and Cyber Security Investigations. Position is located on site at our Corporate Headquarters in Lancaster, SC. Remote work is not available. Job Summary: The IT Controls & Compliance Analyst provides strong analytical and process leadership within the Information Security Office to ensure the security of applications, computer systems, servers and network connections that enable the business to meet its corporate goals and objectives. Collaborates with CIO and GRC team in designing, developing, implementing, supporting and maintaining security, security standards and security risk mitigation strategies. The IT Controls and Compliance Analyst will support and participate in the FIT, LLC offerings. Job Duties: Validate and process workflows relating to IT General Controls. Sustaining compliance and control processes while applying knowledge of the industry security and controls frameworks and experience to improve assessment processes. Document and develop system incident response and recovery standards. Participate as an Incident Response team member and ensure the team follows the security strategy, policies and procedures to properly respond to an information security incident. Participate in information security and IT Framework organizations including but not limited to ISACA, Infragard and FSISAC. Identify and monitor daily alerts and system review information for notification and tracking purposes. Validate and monitor technical hardening and controls are being followed. Monitor environment daily for malicious behavior or system anomalies utilizing a variety of security tools and take appropriate remediation action. Participate in departmental project implementations and develop System Development Life Cycle processes. Formalize the process methodologies and standards, and act as the primary advocate in communicating the process to all users and stakeholders, as well as owning the continuous process improvement of the security specialty process. Validate procedures and controls to ensure compliance in IT systems and processes. Including but not limited to system access and patch management. Oversee risk analysis and assessments for system upgrades and new implementations. Work with Internal Audit and Enterprise Risk Management to track and remediate new and outstanding security-related issues. Validate BCP objectives for IT department and newly implemented products. Assist with Information Technology Risk Assessments and Vender Due Diligence review. Ensure production change requests receive IT quality and compliance review. Participate in FIT engagements as necessary to meet Client's objectives. Comply with Founders' policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLBA and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. Job Specifications: The Information Technology Controls & Compliance Analyst should demonstrate the ability to analyze, research, and resolve questions and possess the ability to learn quickly and adjust to technology changes. The ideal candidate will have the following skills & qualifications: A minimum of five years' work experience with IT Systems, back office processes and/or controls is required. An advanced degree in Computer Science or Information Systems is preferred. ISACA Certified Information System Auditor or ISACA Certified Risk and Information System Control certification must be attained within 2 years of hire date. Detail oriented and possess excellent oral and written communication skills. Demonstrate the ability to analyze, research, resolve questions and/or concerns, and possess the ability to learn quickly and adjust to technology changes. Communicate clearly, diplomatically and effectively at all levels of the organization and to audiences with varying degrees of process and technical knowledge. Ability to understand and explain technical details and information to technical and non-technical audiences is required. Ability to collaborate with cross functional teams. Proficiency in system management and back-office processes is preferred. Ability to operate with a high degree of independence in task and project management activities. Must be a self-starter with the ability to manage multiple work assignments and priorities with urgent deadlines, maintain excellent service delivery, while working with a fast-paced team. Lifting of equipment up to 50 pounds may be required during hardware inventory and sanitization process. Due to the nature of project deadlines and system update requirements, evening and weekend work will be required based on department needs. Due to the critical nature of data security, each employee has the responsibility to protect company data. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. Guidance is contained in the company information security policies. Violations of policy may result in disciplinary action, up to and including termination. Adhere to the principle of least privilege to reduce the risk of unauthorized access to critical systems or sensitive data by maintaining account permissions to accounts, processes and programs only required to do the job assigned. Follow the asset management lifecycle process and procedures to support the efforts in maintaining an accurate and efficient configuration management inventory. Maintain a knowledge and understanding of the roles and responsibilities of the Incident Response teams defined in the Incident Response Plan. Benefits: The IT Controls & Compliance Analyst, an hourly paid position, will receive competitive compensation and benefits. Benefits provided include the following : Paid Holidays Paid Time Off Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short-Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE #FoundersFCU

Contact Center Service Representative/Phone Banker Full-Time Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC. is predominately remote; however, you may be required to come onsite as needed. Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high volume, fast-paced environment? As a Contact Center Service Representative, you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs. As a Contact Center Service Representative, a typical day might look like this: * Brainstorm with team members about ways to meet referral goals. * Talk with a customer about the payoff amount for their auto loan. * Assist a customer with unlocking their online account. * Order a new debit card for a customer. * Transfer funds from one account to another. * Meet with your Team Lead to review your current performance. This job might be for you if: * You enjoy assisting customers over the phone and you thrive in a fast-paced environment. Multitasking is your strength. * You connect well with others and you're comfortable talking to people. You are not bothered by offering financial products and services to customers. * You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with your family and friends. * You are a pro at managing your time and staying on track. * You are awesome at consistently following policies and procedures. * You are cool under pressure. You don't get flustered or take it personally when you have to deal with an irate customer. * You volunteer for new challenges without being asked. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: * A chance to build lasting relationships with not only your team, but our customers as well. * The opportunity to work from the comfort of your home- No Commute! * A company that cares about your total wellness by providing a program that includes gym reimbursement, virtual workshops, Employee Assistance Program, and more. * Opportunities to make a difference by volunteering and getting involved in the community. * Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role*, you need to have a high school diploma (or equivalent), at least one year of customer service experience in a call center or banking environment, and a positive attitude. Apply online at ******************* Bilingual in English and Spanish preferred, but not required. Premium pay rate for bilingual employees is available after 90 days of employment and is subject to passing our bilingual exam, which assesses the ability to read, write, and speak Spanish proficiently. * Must meet the minimum requirements of highspeed internet (20MGB upload, 50MGB download, 60MS or less latency) to support required responsibilities. A higher minimum speed may be required. TRAINING REQUIREMENT: Training for this position is held onsite, in-person at our headquarters located in North Charleston, SC. Training starts the first Monday of the month, typically 4 weeks in total, Monday-Friday. The deadline to submit your application for this role is November 14th, 2025. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23

South Carolina Federal Credit Union is currently seeking a Senior Systems Engineer to join our team of outstanding IT professionals in North Charleston, SC. Duties include but are not limited to: Mentor and support IT project members to develop specifications, requirements, and any associated technical documentation. (Flowcharts, diagrams). Manage and implement designated tactical projects. Design and develop feature functionality to include: modification of existing systems or programs, managing 3rd party vendors, conducting alpha and beta testing to ensure adherence to design requirements, and regression testing if applicable. Transition new processes to the appropriate IT personnel by providing training and documentation. Manage firmware and OS updates with external vendors for core system and third party applications. Responsible for installs, updates, and maintenance of any third party software products which support the efficient and effective operation applicable IT systems. Develop, communicate, and maintain IT task list as it relates to assigned projects. Manage time and prioritize projects to fit within scope of physical work week as well as constraints of the project requested. Create, review, and maintain technical documentation. Analyze project issues and recommend corrective action that has the least impact to the credit union. Establish standards and procedures for program testing. Effectively communicate regular status updates and scope changes for active projects. Escalate any issues or challenges to management in a timely manner. Establish implementation schedules and procedures for related daily operations. Analyze and implement credit union systems for optimal functional effectiveness and end user efficiency optimizing the use of technology. Research technical issues and implementation of solutions. Provide live and post-live day support to include answering questions, updating support documentation, identifying additional training needs, in-person support, working with the vendor or end users, and communicating concerns to IT management. Resolve emergency situations involving applicable system software and hardware as they relate to areas of responsibility. Implement projects as assigned by the IT management team. Consult with managerial staff, project staff to clarify product/service intent, functions, features, data requirements, input requirements, output requirements, internal and external controls, hardware and operating environment, and interfaces with other systems. Provide technical and non-technical support for core system and 3rd party applications. Direct revisions of existing programs and back office job processes to increase operating efficiency or adapt to new requirements. Analyze systems and processes for functional effectiveness and support of excellent member service. Assist with the preparation and implementation of the credit union's Technology plan. Responsible for managing and assisting with the preparation and implementation of the IT Business Continuity plan; actively participate in annual testing and preparation. Review, analyze and make recommendations for system and process improvement. Assist, as needed, with corporate wide upgrades, releases and rollouts. Assist and support on-call personnel as both an escalation point and primary contact as necessary for issues after hours. Monitor and respond to I.T. help desk requests adhering to the I.T. service level agreement standards. Monitor and respond to system generated events (alerts) in adherence to the event management guidelines. Adhere to the change management guidelines and processes. Provide backup support to the Operations team as a technical resource for complex issues Provide technical and non-technical assistance, to include, but not limited to, monitoring and fulfilling IT help desk requests, responding to inquiries, researching and identifying issues as well as determining, recommending and implementing solutions. For contingency purposes, all Information Technology employees must support the installation of a IPSEC hardware tunnel into their homes or be able to connect reliably utilizing the VPN software. Where internet is not commercially available, the employee is required to support the installation of a hardware based cellular MPLS connection into their home. Employees must use either the soft phone or a polycom phone tied to their 4-digit extension. Minimum qualifications include: Possess a bachelor's degree in Computer Science or similar or related field or equivalent work experience. Possess a minimum of eight years of experience as a system analyst or in an IT operational role managing core financial system applications in a complex technical environment or similar or related experience. Possess a minimum of six years computer programming experience. Possess a minimum of four years project management experience. Possess the demonstrated ability to lead and direct others. Possess extensive working knowledge of core system software. Possess extensive working knowledge in Unix Operation System and utilities, Hewlett Packard hardware, UC4 Scheduler, Visimage, and Veritas backup solutions. Possess in-depth working knowledge/exposure of mainframe functions. Possess in-depth working knowledge of core processing software and the related hardware and software products. Possess in-depth working knowledge of windows server and associated applications. Possess in-depth working knowledge of relational database structure and maintenance Possess knowledge of Oracle and SQL databases. Possess knowledge of Linux. Possess advanced proficiency in two or more Microsoft software programs. Possess the ability to be available for after hour assignments and emergencies, as necessary. Possess in-depth judgment and decision-making capabilities in order to solve major, complex problems. Possess demonstrated ability to learn independently from technical documentation. Possess well-developed communication skills where discretion, accuracy, and clarity are essential. Possess the ability to manage multiple priorities and work independently. Possess advanced mathematical skills. *This position is a 6-month temporary opportunity with the potential to convert to permanent employment. If selected, you will be employed through a 3rd party agency during the 6-month period. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

South Carolina Federal Credit Union is currently seeking a Financial Service Manager to join our team of outstanding professionals at our North Mount Pleasant Financial Center in Mount Pleasant, SC. Duties include but are not limited to: * Oversee the Service I and II functions within the Financial Center, which encompasses navigating multiple systems to professionally perform task in person and by telephone/email with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment. * Service II task include, but are not limited to, processing disputes/fraud and wire transfers, removing joint account owners and POD beneficiaries, servicing IRA accounts, opening/closing/maintenance of safety deposit boxes, and accepting/revoking power of attorneys, as well as conducting other Service II related task. * Service I task include, but are not limited to, processing monetary/non-monetary transactions, balancing cash drawers, servicing debit cards, and performing account maintenance, as well as conducting other Service I related task. * Ensure Floater and/or Universal staff' support other team members and/or Financial Centers when needed. * Promote and ensure staff professionally correspond with members or potential members, provides superior member service, identify financial needs, offer products and services that truly fit the members' needs and build long-term relationships. * Meet or exceed established performance objectives and operational standards. * Communicate and monitor staff's performance toward objectives and standards and provide continuous support and coaching, as well as recognition for achievements. * Perform administrative functions to include, but not limited to, ensuring that all drawers and the financial center are properly balanced and closed daily and conducting/participating in audits. * Reinforce staff's compliance to regulations, policies, procedures and guidelines; promote the desire and importance of clean audits. * Ensure member issues/disputes are managed properly, to include thorough and timely resolutions and responses. * Maintain in-depth product/service and procedure/policy knowledge in order to assist members and support staff. * Properly verify members' identification and ensure confidentiality of members' information and assure staff's compliance to the same guidelines. * Assist the Financial Center Manager with duties and responsibilities as needed. Minimum requirements include: * Possess an associate's degree in similar or a related field or equivalent work experience. * Possess a minimum of three years of similar or related experience within a financial service environment. * Possess a minimum of two years demonstrated leadership or supervisory experience. * Possess excellent verbal and written communication skills in order to communicate effectively with members and employees in person and by telephone/email. * Demonstrated ability to achieve individual and team objectives and coach and motivate others to emulate. * Demonstrated ability to develop and inspire others to enhance performance. * Demonstrated ability to successfully perform duties with a high degree of accuracy and speed in a high-volume, fast-paced environment. * Demonstrated ability to professionally handle member complaints with a successful outcome. * Demonstrated ability to analyze complicated information/situations, solve complex problems, and make sound decisions. * Possess team-building skills and conflict resolution skills that support and generate collaboration, commitment, harmony and equality among team members. * Possess interpersonal and negotiation skills. * Possess time management and organizational skills. * Possess basic proficiency in Windows based programs. * Possess intermediate mathematical skills performing calculations involving adding, subtracting, multiplying, and dividing. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

South Carolina Federal Credit Union is currently seeking a Financial Sales Representative to join our team of outstanding professionals at our Southampton Financial Center in Mount Pleasant, SC. Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Sales Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs. As a Financial Sales Representative, a typical day might look like this: Collaborate with team members during the morning huddle and discuss sales goals for the day. Greet and develop rapport with members who enter the financial center or call on the telephone. Answer a member's question about the auto loan application process. Ask a member open-ended questions about their financial goals and recommend products and services based on their needs. Follow up with a member who recently opened an account. Chat briefly with your manager to discuss wins, challenges and progress on sales goals. Call members to share a new promotion for which they may qualify. This job might be for you if: You enjoy building relationships with customers and uncovering their financial needs in person and over the telephone. You are passionate about the sales profession and take pride in offering customers financial products and services that fit their needs. You are a pro at managing your time, staying on track and meeting your goals. You are awesome at consistently following policies and procedures. You are a reliable, cooperative team player, and thrive in a fast-paced, multi-tasking environment. You volunteer for new challenges without being asked. You are seeking some work/life balance and want a schedule that allows you to spend nights and most weekends with your family and friends. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: A chance to build lasting relationships with not only your team, but our customers as well. Opportunities to make a difference by volunteering and getting involved in the community. A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more. Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role, you need to have a high school diploma (or equivalent), at least one year of experience working specifically in a sales position selling products and/or services with a proven record of meeting or exceeding sales goals, and a positive attitude. Apply online at ******************* NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

South Carolina Federal Credit Union is currently seeking a Senior Systems Engineer to join our team of outstanding IT professionals in North Charleston, SC. Duties include but are not limited to: * Mentor and support IT project members to develop specifications, requirements, and any associated technical documentation. (Flowcharts, diagrams). * Manage and implement designated tactical projects. * Design and develop feature functionality to include: modification of existing systems or programs, managing 3rd party vendors, conducting alpha and beta testing to ensure adherence to design requirements, and regression testing if applicable. * Transition new processes to the appropriate IT personnel by providing training and documentation. * Manage firmware and OS updates with external vendors for core system and third party applications. * Responsible for installs, updates, and maintenance of any third party software products which support the efficient and effective operation applicable IT systems. * Develop, communicate, and maintain IT task list as it relates to assigned projects. * Manage time and prioritize projects to fit within scope of physical work week as well as constraints of the project requested. * Create, review, and maintain technical documentation. * Analyze project issues and recommend corrective action that has the least impact to the credit union. * Establish standards and procedures for program testing. * Effectively communicate regular status updates and scope changes for active projects. Escalate any issues or challenges to management in a timely manner. * Establish implementation schedules and procedures for related daily operations. * Analyze and implement credit union systems for optimal functional effectiveness and end user efficiency optimizing the use of technology. * Research technical issues and implementation of solutions. * Provide live and post-live day support to include answering questions, updating support documentation, identifying additional training needs, in-person support, working with the vendor or end users, and communicating concerns to IT management. * Resolve emergency situations involving applicable system software and hardware as they relate to areas of responsibility. * Implement projects as assigned by the IT management team. * Consult with managerial staff, project staff to clarify product/service intent, functions, features, data requirements, input requirements, output requirements, internal and external controls, hardware and operating environment, and interfaces with other systems. * Provide technical and non-technical support for core system and 3rd party applications. * Direct revisions of existing programs and back office job processes to increase operating efficiency or adapt to new requirements. Analyze systems and processes for functional effectiveness and support of excellent member service. * Assist with the preparation and implementation of the credit union's Technology plan. * Responsible for managing and assisting with the preparation and implementation of the IT Business Continuity plan; actively participate in annual testing and preparation. * Review, analyze and make recommendations for system and process improvement. * Assist, as needed, with corporate wide upgrades, releases and rollouts. * Assist and support on-call personnel as both an escalation point and primary contact as necessary for issues after hours. * Monitor and respond to I.T. help desk requests adhering to the I.T. service level agreement standards. * Monitor and respond to system generated events (alerts) in adherence to the event management guidelines. * Adhere to the change management guidelines and processes. * Provide backup support to the Operations team as a technical resource for complex issues * Provide technical and non-technical assistance, to include, but not limited to, monitoring and fulfilling IT help desk requests, responding to inquiries, researching and identifying issues as well as determining, recommending and implementing solutions. * For contingency purposes, all Information Technology employees must support the installation of a IPSEC hardware tunnel into their homes or be able to connect reliably utilizing the VPN software. Where internet is not commercially available, the employee is required to support the installation of a hardware based cellular MPLS connection into their home. Employees must use either the soft phone or a polycom phone tied to their 4-digit extension. Minimum qualifications include: * Possess a bachelor's degree in Computer Science or similar or related field or equivalent work experience. * Possess a minimum of eight years of experience as a system analyst or in an IT operational role managing core financial system applications in a complex technical environment or similar or related experience. * Possess a minimum of six years computer programming experience. * Possess a minimum of four years project management experience. * Possess the demonstrated ability to lead and direct others. * Possess extensive working knowledge of core system software. * Possess extensive working knowledge in Unix Operation System and utilities, Hewlett Packard hardware, UC4 Scheduler, Visimage, and Veritas backup solutions. * Possess in-depth working knowledge/exposure of mainframe functions. * Possess in-depth working knowledge of core processing software and the related hardware and software products. * Possess in-depth working knowledge of windows server and associated applications. * Possess in-depth working knowledge of relational database structure and maintenance * Possess knowledge of Oracle and SQL databases. * Possess knowledge of Linux. * Possess advanced proficiency in two or more Microsoft software programs. * Possess the ability to be available for after hour assignments and emergencies, as necessary. * Possess in-depth judgment and decision-making capabilities in order to solve major, complex problems. * Possess demonstrated ability to learn independently from technical documentation. * Possess well-developed communication skills where discretion, accuracy, and clarity are essential. * Possess the ability to manage multiple priorities and work independently. * Possess advanced mathematical skills. * This position is a 6-month temporary opportunity with the potential to convert to permanent employment. If selected, you will be employed through a 3rd party agency during the 6-month period. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

South Carolina Federal Credit Union is currently seeking a Full-Time Financial Service Representative I to join our team of outstanding professionals at our Irby Financial Center in Florence, SC. Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Service Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs. As a Financial Service Representative I, a typical day might look like this: Participate in a morning huddle brainstorming with team members about ways to meet referral goals. Talk with a customer about the payoff amount for their auto loan. Review and deposit a check into a customer's account. Cash a large payroll check. Meet with a service leader to review your current performance. Balance your drawer before heading home. This job might be for you if: You are a whiz at handling cash and thrive in a fast-paced environment. Multitasking is your strength. You connect well with others and you're comfortable talking to people. You are not bothered by offering financial products and services to customers. You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with family and friends. You are awesome at consistently following policies and procedures. You are cool under pressure. You don't get flustered or take it personally when you have to deal with an irate customer. You volunteer for new challenges without being asked. The Perks: We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy: A chance to build lasting relationships with not only your team, but our customers as well. Opportunities to make a difference by volunteering and getting involved in the community. A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more. Opportunities to grow within a company that's dedicated to your development and promoting talent internally. To land this role, you need to have a high school diploma (or equivalent), at least one year of cash handling experience in a customer service or banking environment, and a positive attitude. NOTE: Relevant military experience is considered for veterans and transitioning service members. South Carolina Federal Credit Union is an Equal Employment Opportunity Employer. #TeamBlue23