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Fountain worker skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical fountain worker skills. We ranked the top skills for fountain workers based on the percentage of resumes they appeared on. For example, 27.0% of fountain worker resumes contained cleanliness as a skill. Continue reading to find out what skills a fountain worker needs to be successful in the workplace.

15 fountain worker skills for your resume and career

1. Cleanliness

Here's how fountain workers use cleanliness:
  • Replenish product, maintain cleanliness, and all health department standards.
  • Worked as a team member to assure constant and consistent quality, service, cleanliness and value to each customer.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how fountain workers use customer service:
  • Worked in fast-paced operations and maintained high customer service satisfaction.
  • Access Microsoft Excel Facebook Outlook Customer Service

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how fountain workers use pos:
  • Operated Fountain machine completed orders using a POS system
  • Provided quality customer service, processed customer transactions utilizing proprietary POS system, skillfully handled cash and credit card transactions.

4. Cash Handling

Here's how fountain workers use cash handling:
  • Closed and opened store; personally ensured cash handling & bank deposits were on time and accurately handled.
  • Job duties: cash handling, prepare food and drinks while working in a fast-paced environment.

5. Guest Complaints

Here's how fountain workers use guest complaints:
  • Resolved guest complaints promptly and professionally.

6. Safety Standards

Here's how fountain workers use safety standards:
  • Maintained food safety standards when handling items prepared in extreme temperatures.
  • Maintained sanitation and safety standards.

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7. Input Orders

Here's how fountain workers use input orders:
  • Run fountain area, stocking and cleaning as needed; input orders on register computer.
  • Up sale products and take and input orders into infogenesis computer system, receive payment and make correct change.

8. Food Preparation

Here's how fountain workers use food preparation:
  • Ice cream maker/food preparation* Greeting and interacting with customers* Responsible for cash register
  • Order Taking, Greeting, Restocking, Food Preparation

9. Drink Orders

Drink orders are made by a bartender working in a bar wherein he/she mixes up a drink that the customers want. There is a lot of different cocktail terminology a customer can ask the bartenders. The most commonly used are neat, it is a drink without any ice on it, but they can still add some by saying on the rocks. Also, you call a straight-up, a white or dark spirited drink poured in a cocktail glass.

Here's how fountain workers use drink orders:
  • Deliver food and drink orders, and also collect the payments.
  • Record drink orders accurately and immediately after receipt into the register system.

10. Food Handling

Here's how fountain workers use food handling:
  • Completed inventory Cut meat to company specifications Cleaned and kept food areas neat Stocked and organized goods Followed safe food handling rules
  • Ensured appropriate food handling procedures were followed including stocking, storing, wrapping, and dating.

11. Food Orders

Here's how fountain workers use food orders:
  • Welcomed and seated customers * Prepared and served fountain orders * Assisted with serving and taking food orders when necessary
  • Take food orders and relay orders to the kitchen or serving counters so they can be filled.

12. Coffee Drinks

Here's how fountain workers use coffee drinks:
  • Prepare hot coffee drinks, run register, and close store.
  • Served customers food, prepared coffee drinks, cleaned cafe, and operated cash register

13. Customer Orders

Here's how fountain workers use customer orders:
  • Delivered customer orders and had the responsibility of closing the store down upfront.
  • Recorded customer orders and repeated them in a clear, understandable manner.

14. Guest Checks

Here's how fountain workers use guest checks:
  • Verified order with customer, presented guest checks, collected cash / credit cards and cash-out guest in a timely manner.
  • Managed guest checks, collected cash and processed credit cards.

15. Hotel Rooms

Here's how fountain workers use hotel rooms:
  • Greeted and seated customers* Helped servers* Bussed tables down* Cleaned hotel room* Room service
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List of fountain worker skills to add to your resume

Fountain worker skills

The most important skills for a fountain worker resume and required skills for a fountain worker to have include:

  • Cleanliness
  • Customer Service
  • POS
  • Cash Handling
  • Guest Complaints
  • Safety Standards
  • Input Orders
  • Food Preparation
  • Drink Orders
  • Food Handling
  • Food Orders
  • Coffee Drinks
  • Customer Orders
  • Guest Checks
  • Hotel Rooms
  • Telephone Calls
  • Guest Orders
  • Bus Tables
  • Starbucks
  • Clean Environment
  • Drive-Thru
  • To-Go Orders
  • Quality Service
  • Credit Card Transactions
  • Smoothies

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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