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Assistant Director jobs at Four Seasons Hotels and Resorts

- 547 jobs
  • Sr. Director, PMO & Strategic Programs

    Royal Caribbean Group 4.8company rating

    Miramar, FL jobs

    Sr. Director, PMO Leader & Strategic Programs REPORTS TO: VP, Technology Strategy & Innovation ABOUT US Royal Caribbean Group comprises five distinctive brands that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community. POSITION OVERVIEW The PMO Leader & Technology Strategic Programs is responsible for establishing and leading enterprise-wide global portfolio governance, ensuring that technology initiatives are aligned with strategic business objectives and deliver measurable value. This role oversees the organization's project management standards, facilitates effective prioritization and resource allocation, and drives benefits realization across the organization. By fostering organizational maturity in project delivery and strategic program management, the PMO Leader enables successful execution of complex initiatives that support digital transformation, operational efficiency, and enterprise growth. RESPONSIBILITIES Lead enterprise portfolio governance, including the intake, prioritization, and funding of all technology initiatives to ensure alignment with strategic business objectives (Responsible). Establish, enforce, and continuously improve project management standards, methodologies, and policies across the organization to ensure consistency and excellence (Responsible). Provide transparent reporting and insights to executive stakeholders through dashboards, KPIs, and scorecards, enabling informed decision-making (Informed). Collaborate with business leaders and stakeholders to align technology investments and projects with enterprise strategy and priorities (Informed/Consulted). Oversee benefits realization programs to ensure technology investments deliver measurable business outcomes and value (Responsible). Mentor project managers and build organizational project management capabilities, fostering a culture of disciplined delivery and continuous improvement (Responsible). Manage the intake process for new initiatives, ensuring proper evaluation, prioritization, and resource allocation (Responsible). Track, report, and analyze project performance, risks, and issues to ensure timely mitigation and resolution (Informed). Facilitate cross-functional collaboration to maximize project success and organizational agility (Responsible). Support strategic programs that drive enterprise transformation and operational efficiency (Responsible). KNOWLEDGE & QUALIFICATIONS 10+ years of experience in portfolio, program, or project management, with at least 5 years in a leadership or senior PMO role (Leadership experience). Proven experience leading enterprise PMOs or governance functions within complex organizations. Strong knowledge of financial management, benefits realization, and business-IT alignment. Expertise in both Agile and traditional project delivery methodologies, with relevant certifications (e.g., PMP, PgMP, PMI-ACP). Excellent communication, facilitation, and stakeholder management skills, capable of engaging executive leadership. Demonstrated ability to foster organizational maturity in project management practices. FINANCIAL RESPONSIBILITIES Oversee a portfolio of technology investments with budgets typically ranging from $50M to $200M. Ensure the realization of benefits and ROI from strategic programs and projects, aligning investments with business value metrics. Monitor and report on portfolio performance, including cost control, resource utilization, and benefits realization.
    $70k-136k yearly est. 2d ago
  • Director Tactical Pricing - OCI

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL jobs

    JOB SUMMARY: The Director of Tactical Pricing will lead the pricing function, ensuring timely and accurate execution of fare actions, inventory controls, and Revenue Management System (RMS) calibration. This role oversees a team of analysts and managers focused on optimizing revenue through effective pricing operations, while partnering closely with commercial, technical, and systems teams to support broader business goals and ensure alignment across functions. DUTIES & RESPONSIBILITIES: Manage the execution of fare changes, promotions, inventory controls. Lead daily Revenue Management System (RMS) review and validation processes to ensure system recommendations are prioritized and implemented accurately. Monitor inventory actions (e.g., guaranteed cabins, upgrades, Plusgrade, reassignment) to support yield goals and product availability. Manage Revenue Management System (RMS) calibration cycles and define operational thresholds to maximize system accuracy and pricing responsiveness. Supervise a team of pricing analysts/managers and ensure adherence to pricing procedures, deadlines, and data integrity. Provide ongoing training and coaching, emphasizing system fluency, and cross-functional accountability. Review fare setup issues and booking system discrepancies to drive resolution and continuous improvement. Synthesize booking trends, demand shifts, and pricing actions into reports and insights for senior stakeholders. Oversee competitor tracking and macro trend reviews, guiding timely tactical adjustments. Serve as the primary contact for interpreting pricing results and contextualizing actions within commercial planning forums. Lead the end-to-end pricing setup process during Revenue Management System (RMS) updates, seasonal transitions, or itinerary launches. Partner with IT, business analytics, and data science teams to enhance calibration logic, user experience, and dashboard performance metrics. Identify automation and standardization opportunities to improve accuracy and reduce cycle time across the pricing workflow. Align closely with Revenue Management, Marketing, Sales, and Finance to coordinate tactical promotions, booking controls, and deployment plans. Partner with Revenue Management Operations on upgrades, voyage extension strategies, and capacity utilization. Represent pricing in cross-departmental initiatives, including systems upgrades and process reengineering. Perform ad-hoc pricing and revenue analysis. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business, Finance, Economics, Data Science, or a related field; advanced degree (MBA, MS) preferred. EXPERIENCE: Minimum 7 years of pricing, revenue management, or operations experience in the travel, cruise, or hospitality industry. Minimum 3 years of experience managing a team or function. COMPETENCIES/SKILLS: Expertise with Revenue Management Systems (e.g., PROS, Sabre, IDeaS) and data/reporting tools (e.g., Excel, SQL, Tableau, Power BI). Strong command of data quality, best practices, system workflows, and operational processes. Excellent communication and leadership skills, with the ability to manage execution while influencing strategy. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
    $75k-126k yearly est. 2d ago
  • Director of Database and Middleware

    Travel + Leisure Co 4.2company rating

    Orlando, FL jobs

    The Director of Database & Middleware is responsible for the strategic direction, delivery, performance, reliability, and roadmap of enterprise database and middleware platforms. This role manages a team of Database Administrators, Middleware Engineers, and Consultants who provide architecture, engineering, operational support, and administration. The Director ensures robust, scalable, and secure technical solutions are designed and delivered, leveraging deep knowledge of databases and middleware architectures and best practices. This leader collaborates with IT peers and business stakeholders to formulate technology strategies and priorities, aligning platform capabilities with evolving business needs. The position requires a proactive, highly motivated individual with a track record of building and managing mission-critical data and middleware environments. How You'll Shine: Strategic Leadership: Define and execute product vision and strategic roadmaps for database and middleware platforms, supporting new business initiatives and optimizing existing systems. Serve as the primary liaison between technical teams and business stakeholders, ensuring effective communication, requirements gathering, and collaboration across IT and project management. Platform Development, Enhancement, & Governance: Oversee the implementation of new features, upgrades, and integrations; maintain a prioritized backlog and roadmap; drive continuous improvement based on user feedback and performance metrics. Monitor and analyze platform performance, usage, and feedback to ensure ongoing optimization and reliability. Facilitate platform governance discussions and stay current with industry trends to maximize platform value. Training, Support & Advocacy: Provide training and support to users and stakeholders, champion platform capabilities, and develop end-user materials to promote successful adoption. Vendor & Budget Management: Manage relationships with service providers and vendors, oversee and optimize budgets, and ensure cost-effective delivery of services. Integration & Technical Solution Design: Identify and execute strategic integrations between enterprise IT processes and platforms, ensuring solutions are well-designed to minimize technical debt. Travel Requirements Minimal travel based on project need. What You'll Bring: BS in Computer Science, Information Systems Management, Engineering or related field Leadership & Team Building: Demonstrated ability to inspire, guide, and manage teams effectively. Strategic & Operational Excellence: Strong skills in strategic planning, goal setting, roadmap development, and process improvement, with experience in operational support (especially with managed service providers). Problem Solving & Decision Making: Exceptional analytical skills for identifying issues, analyzing problems, and developing effective solutions. Communication & Influence: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels. Organization & Multitasking: Proficient at managing multiple initiatives simultaneously, with strong organizational and prioritization abilities. Relationship Building: Skilled at quickly establishing trust and respect across the organization. Customer Focus: Strong commitment to customer satisfaction, with experience managing customer relationships and expectations. Enterprise Platforms & Middleware: Extensive experience with major database platforms (Oracle, SQL Server, PostgreSQL, MySQL) and middleware technologies (WebLogic, IBM WebSphere, Apache Tomcat, Microsoft IIS). Administration & Optimization: Skilled in database & middleware administration, performance tuning, backup/recovery, and security. Solution Design & Integration: Proven ability to design, implement, and support complex database and middleware solutions, including custom integrations and workflow automation. Cloud & Infrastructure: Experience with cloud platforms (AWS, Azure, Google Cloud), hybrid architecture, and a strong understanding of infrastructure, networking, and security technologies. Programming & APIs: Proficient in programming languages (SQL, PL/SQL, Python, Shell scripting) and integrating databases/middleware with enterprise systems using APIs and connectors. Certifications: Relevant certifications preferred (Oracle Certified Professional, Microsoft Certified: Azure Database Administrator, Red Hat Certified Specialist in Middleware Administration). ITSM & Best Practices: Deep understanding of IT service management (ITSM) processes and industry best practices. 7+ years of experience in database/middleware leadership role. Minimum of 5 years' leading teams and people management experience. Minimum of 2 years budget accountability & responsibility Experience leading cross-functional teams across multiple geographic regions preferred.
    $52k-98k yearly est. 3d ago
  • Assistant Director of Events and Catering - Hilton Austin

    Hilton 4.5company rating

    Austin, TX jobs

    The Hilton Austin, located in the heart of downtown, is seeking an Assistant Director of Events and Catering to join our exceptional team. This is an exciting opportunity to be part of a Hilton Corporate-managed hotel and play a key role in planning and executing mid- to large-scale events at our property. We are looking for a passionate, organized, and experienced events professional who thrives in a fast-paced environment and is committed to delivering outstanding guest experiences. What will I be doing? As an Assistant Director of Events, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 1000 cumulative room nights and/or an elevated level of complexity Negotiate group sales agreements including, but not limited to, pricing, terms and conditions of products, labor and services, vendor partner agreements and service agreements with companies and organizations affiliated with group business Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process Partner with operations departments to prepare for and execute all events Assist the Director in managing daily operations of the department, customer conflict resolution, interaction with National Sales, business and marketing plan development and implementation and forecasting and budgeting Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling, conducting performance evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Recruit, interview and train team members Prepare reports, correspondence and analysis for group activity Act in the absence of the Director What are we looking for? Strategic thinker with experience in mid-size to big box hotels 5+years of catering or events experience Local Catering background highly preferred Convention hotel experience highly preferred Flexible scheduling based on groups in house Experience with handling large groups required The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Participating in the 401(k) Plan and company match Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Access to a wide variety of educational credentials Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Complimentary Parking Complimentary Team Member Lunch #LI-JW1
    $43k-71k yearly est. 7d ago
  • Assistant Director of Catering and Events - Conrad Orlando

    Hilton 4.5company rating

    Orlando, FL jobs

    Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando. Be part of the legacy as an Assistant Director of Catering and Events. Why join the Conrad brand? • The modern luxury concept empowers you to deliver: • Personalized service with authenticity and passion • Impactful experiences • Creativity in our products and services Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Want to learn more? News Release on Conrad Orlando What will I be doing? As an Assistant Director of Catering and Events with Conrad Orlando, you will assist in providing continuous leadership in creating and delivering an exceptional guest experience. You will infuse purpose and intention into every interaction, embracing your authentic self and your passion for creating enriching experiences for our guests. You will be responsible for assisting in planning, budgeting, and directing all event coordination and catered food and beverage experiences throughout the resort. You will collaborate with our event planners to ensure all details of their curated events are tended to and provided for with high-touch service. Specifically, your essential functions will be to assist in performing the following tasks to the highest standards: OPERATIONS EXCELLENCE: Ensure the proper use of all function and event spaces Manage supplier and vendor relationships (i.e. audio/visual, wedding planning, and destination management services) Possess subject matter expertise and ensure standards/practices Develop and manage departmental budgets Oversee short, medium, and long-term forecasting and actual cost reporting for events Ensure proper staffing for the needs of the business Integrate current trends in event management and design Participate in customer site inspections and assist with the sales process as necessary STRATEGY: Implement commercial strategic initiatives and monitor for best-in-class results Drive innovation and creativity within event delivery Partner with all interdepartmental teams to deliver on Hilton's values by creating high-impact event experiences Provide owner relations guidance in key areas of events expertise LEADERSHIP: Provide overall leadership and direction in all events matters Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Participate or represent Hilton in industry social/meeting/events and professional associations CULTURE: Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions TALENT: Motivate and provide a work environment in which team members are productive Ensure all Catering and Event manager roles have career development plans in place that are actively supported by leadership for succession planning Listen and respond to team members needs while having an open-door policy Manage group and interpersonal conflict effectively What are we looking for? Five (5) years hospitality-related experience at manager level. Minimum of one 1 year of leadership experience in hotel management. Other requirements: Travel percentage: 10% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi, fdc) Significant experience in revenue management or a similar analytical role Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) What are we looking for? • Minimum Years of Experience: three (3) years Hospitality related experience at manager level. • Minimum of 1 year of project management or management experience. • Other requirements: Travel percentage: 10% It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) • Significant experience in revenue management or a similar analytical role • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1
    $39k-66k yearly est. 7d ago
  • Assistant Director Of Graduate Clinical Placement

    Sandbox 4.3company rating

    Riverside, CA jobs

    Essential Duties And Responsibilities Provide administrative support and leadership for clinical student placement. Attend departmental meetings and prepares documents as needed. Schedule meetings, prepares agendas and minutes for assigned committees. Collect data and prepare reports for the institution, state regulatory agencies, and accreditation bodies, especially regarding clinical affiliations. Collaborate with the department chair, program directors and specialist to create clinical progression sheets and long-term placement plans and notifies students of schedules for registrations. Prepare and provide accurate scheduling information and number of students for each clinical facility rotation request per semester and/or per academic year. Support and assist with processes and activities for clinical placement and student health record maintenance. Ensure compliance of all required clinical facility documents and health records are sent to clinical faculty and students to send to each approved clinical facility as applicable per semester and issue clearance slips as needed. Schedule and conduct clinical faculty orientation to specific clinical facility requirements/paperwork. Maintain accurate records (dates, times, location, and names of participants, etc.) of community events and volunteer opportunities where faculty and students served upload to shared drive. Establish, coordinate, and confirm clinical practice opportunities for faculty and students. Engage with community partners, ensuring long-term community relationships.
    $82k-138k yearly est. 60d+ ago
  • Assistant Director of Broadcast

    Sandbox 4.3company rating

    Riverside, CA jobs

    Essential Duties And Responsibilities Other duties may be assigned. Coordinate and execute all aspects of the ESPN+, YouTube, and other broadcasts for the athletics department. Coordinate technical production and serve as video director for major events taking place in the CBU Events Center. Assist in the production of weekly chapel taking place in the Events Center. Assist in the production of graphic and video content for use during live events and broadcasts. Assist with inventory, maintenance, and improvement of all Athletics owned video equipment. Assist in the operation and maintenance of all Audio, Video, Lighting, and Rigging systems in the Athletic venues and spaces. Complete administrative tasks as assigned. Attend and participate in weekly Media Production, regular department, and fan engagement meetings. Coordinate student workers and interns in media production related tasks. Coordinate and schedule broadcasters and on-air talent Coordinate with outside contractors who might be utilized to produce a CBU broadcast. Adhere to all institutional, conference and NCAA by-laws and regulations. Understand and agree to abide by the mission of CBU and the CBU Athletics Department. Must be available to work nights and weekends.
    $82k-138k yearly est. 60d+ ago
  • Assistant Director of Maintenance

    Grand Pacific Palisades Resort 3.7company rating

    Carlsbad, CA jobs

    The Assistant Director of Maintenance is responsible for the overall condition of the resort. The maintenance of the facility includes all building structures, all mechanical, dry wall, painting, electrical, plumbing, HVAC systems, furniture, fixtures, decor and appliances. The Maintenance Manager is also responsible for ensuring the upkeep of guest common areas and maintaining an attractive resort. Duties include overseeing grounds-keeping, parking, roads, swimming pools, recreational facilities, and related equipment. Major responsibilities include maintaining inventory, cost controls, purchasing, training, inspecting, motivating, and managing a skilled workforce. Responsibilities also include overseeing reserve-study improvements and special projects, administering a rigorous preventative maintenance program, organizing resort safety programs and providing thorough documentation in accordance with Grand Pacific Resorts specifications. Fast pace and good with guests. Qualifications
    $65k-108k yearly est. 16d ago
  • Assistant Director of Reservations and Revenue - The Sebastian Vail

    The Sebastian Vail 3.7company rating

    Vail, CO jobs

    The Sebastian Vail is seeking an experienced and motivated Assistant Director of Reservations and Revenue to join our dynamic team. This role is essential in managing our reservations team, optimizing revenue, and ensuring an exceptional guest experience. Key Responsibilities: - Oversee the day-to-day operations of the reservations department, ensuring efficiency and accuracy in bookings - Collaborate with the Director of Sales to develop and implement strategies that maximize room occupancy and revenue - Analyze market trends and develop competitive pricing strategies to meet and exceed revenue goals - Manage inventory control, overbooking, and sale strategies to optimize revenue and guest satisfaction - Develop and maintain strong relationships with guests, travel agents, and corporate clients - Train, mentor, and motivate the reservations team to deliver an excellent guest experience - Collaborate with other departments, including sales, marketing, and front office, to ensure cohesive operations - Prepare and present regular reports on revenue performance, market trends, and reservation statistics Qualifications: - Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred - Minimum of 3 years of experience in reservations, revenue management, or a similar role within the hospitality industry - Strong analytical skills with the ability to interpret data and make informed decisions - Excellent communication and interpersonal skills - Proficiency in reservation and revenue management software - Strong leadership and team management abilities - Keen attention to detail and ability to work under pressure Benefits: Free onsite shift parking Discounted F&B, Spa Treatments & Retail up to 40% off 401K with Match PTO Wellness Bonus Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance. Free onsite Chef prepared employee dining room with hot meals and salad bar This is not all inclusive. The Sebastian Vail reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace. Expires: 11/30/2025
    $49k-65k yearly est. 53d ago
  • Assistant Director - MAP Brooklyn/Queens

    Bowery Residents Committee 4.5company rating

    New York, NY jobs

    DUTIES/RESPONSIBILITIES: Responsible for assisting the Program Director in management of day-to-day operations of the program located in the Bronx and Brooklyn. Supervise management staff, clinical staff, auditing of clinical charts, training staff in, treatment planning, clinical interventions and techniques. Liaison between Community Outreach programs, Hospitals and Agency. Outreach into community to expand referral base for apartment treatment services. On call responsibilities included. Policy and procedure quality assurance and utilization review. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time 37.5 hours per week * Monday-Friday 9am-5:30pm QUALIFICATIONS: Licensed Master Social Work (LMSW) or Licensed Mental Health Counselor (LMHC) required. Experience in clinical and administrative supervision. Bilingual Spanish/English is strongly preferred. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. #ZR
    $55k-85k yearly est. 57d ago
  • Assistant Director, Todt Hill Afterschool

    Jewish Community Center of Staten Island 3.7company rating

    New York, NY jobs

    The Assistant Program Director will work directly under the supervision of the Program Director. The Assistant Program Director will be responsible for the daily oversight of program and facility operations in addition to staff supervision. The Assistant Program Director will support the Director with program compliance with DYCD and DOH. Employees should maintain and respect the JCC's mission. WHAT YOU'LL DO In the absence of the Program Director, assume their responsibilities Maintain files and records and assist with data entry Supervise participants and staff Assist with participant arrival and dismissal Communication with participants and families as required Model, enforce, teach and develop age appropriate social, physical and emotional behaviors Employ positive behavior management strategies for disruptive and negative behaviors Demonstrate positive leadership and act as a positive role model to participants and staff Participate in ongoing professional development Abide by all safety protocols as outlined by Department of Health/OCFS, DYCD and JCC. OUR REQUIREMENTS ● 1-2 years supervisory experience with children required and/or 3+ years of experience working with children, required ● Must be culturally competent - ability to understand, be sensitive to the needs of, communicate with and effectively interact with people across cultures ● Must pass reference checks and background screenings ● Strong problem solving verbal and written communication skills ● Excellent organizational and time management skills ● Demonstrate ability to conduct and complete work independently ● Willing to take initiative and be flexible when needed PREFERRED REQUIREMENTS: SALARY: 25 hours a week - $23.55 an hour School year operating Hours: Monday to Friday 2:00pm-10:00pm Saturday 10:00am-5:00pm Summer operating hours: Monday to Friday 8:00am-11:00pm Saturday and Sunday 3:00pm-11:00pm BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center-not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members. The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.
    $23.6 hourly Auto-Apply 60d+ ago
  • Rec Station Assistant Director (Before/After School Program)

    Elmhurst Park District 3.9company rating

    Elmhurst, IL jobs

    WHO WE ARE: The Elmhurst Park District, established in 1920 and located 16 miles west of Chicago, provides parks, recreation facilities and programs to meet our mission of enriching lives while having fun. Our vision is to become a national leader in providing parks and recreation experiences to our community. We are looking for people to join our team and be part of an organization that values being community focused, providing customer service excellence, working with integrity, having fun, and fostering belonging! We have an exciting part-time job opportunity as REC STATION ASSISTANT DIRECTOR with our Before & After School Program. WHAT YOU'LL DO: You will be responsible to assist the Site Director in planning, coordinating and implementing a quality Rec Station program. Our program participants will look to you to create activities in the areas of arts and crafts, drama, sports and games, outdoor recreation, field trips, special events, socialization and quiet activities. Additional responsibilities include: Assist Site Director in maintaining good communication lines with parents through daily communication systems. Develop and maintain good rapport and good communications with the School District staff at program site. Assume responsibilities of Site Director as needed. Assist with set-up and takedown of equipment. WHAT YOU'LL BRING: High school graduate or equivalent. WHEN YOU'LL WORK: Monday-Friday, 6:30am-8:00am and 2:30pm-6:00pm; must also be available to work the "School Day Off" program. No nights, No weekends, No major holidays! WHAT YOU'LL GET: The anticipated starting pay for this position is $19/hour depending on experience. Rec Station Leader I falls under Pay Grade C with a pay range of $15.50-$26.50 In exchange for your time and talent, we offer a generous benefits package for PART-TIME CATEGORY 2 , including: Rec Station employees can enroll their age-eligible dependents in Rec Station programming at no cost during the shifts in which they work (i.e., before and/or after school)! No waitlist required and registration is guaranteed. Only work at least three shifts every week in order to qualify! 50% off programs for self, spouse, civil union partner or legal dependents (resident fee); certain restrictions apply Free pool passes Free individual Courts Plus membership! Free miniature golf and batting cages at The Hub (employee only)! 20% off food purchases at The Hub concession stand! 20% rentals (excludes Wilder Mansion); 50% weekday rentals at The Hub! Employee Assistance Program (EAP) Values Recognition Program Employee social activities Two deferred compensation programs (VOYA & Nationwide) Credit Union (Central Credit Union of Illinois) * The Elmhurst Park District is an Equal Opportunity Employer committed to a diverse workforce. Applicants requiring a reasonable accommodation to participate in the hiring process may contact the Division Manager - Human Resources & Risk at **************.* For more information about the Elmhurst Park District, please visit epd.org!! Additional Legal Statements Elmhurst Park District is an Equal Opportunity Employer. Elmhurst Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Elmhurst Park District has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources. The district is required by state statute (70 ILCS 1205/8-23) to obtain criminal conviction information concerning applicants, and shall perform a criminal background check for applicants for all positions, including the position for which you have applied. Applicants are not obligated to disclose sealed or expunged records of convictions. Conviction of offenses enumerated in subsection (c) of said statute shall automatically disqualify the applicant from consideration for working for the district. All other convictions shall not automatically disqualify the applicant from consideration, but rather, the conviction will be considered in relationship to the specific job.
    $15.5-26.5 hourly Easy Apply 8d ago
  • Assistant Director of Housekeeping (OEM)

    Hilton New Orleans Airport 3.6company rating

    Kenner, LA jobs

    Assists in the direction of all Housekeeping activities ensuring compliance with Hilton's Brand Standards of products and services. ESSENTIAL FUNCTIONS Distribute, delegate and direct workload to ensure maximum productivity and customer satisfaction with minimum outlay of expenses in terms of labor and material. Monitor and evaluated team member performance. Coach and counsel team members when needed. Plan and monitor activities to ensure compliance with quality assurance standards. Inspect work in Public Space and Guest rooms and provide guidelines to ensure standards are met and deficiencies are corrected. Select and train Housekeeping team members in proper work procedures and techniques. Communicate effectively to conduct staff and departmental meetings. Attend various other related meetings to obtain and disseminate pertinent information. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labling of hazardous supplies in accordance with the Hotel's Hazcom program. Assist Director with the preparation of annual budgets and monthly forecasts. Monitor and control budget throughout the year. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Maintain inventories of amenities, chemicals, in-room advertising, etc. to ensure items are in stock and reordered in a timely manner. Review current standards and introduce hotel-wide changes such as those affecting room amenity set-ups. Coordinate with the Laundry department to ensure linen and uniform supply is stocked accordingly. Monitor inventory of keys. Other duties as requested. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. Ability to perform basic mathematical skills to prepare and analyze moderately complex calculations for financial reporting. Ability to communicate effectively and professionally with team members, vendors and contractors, both in written and verbal format. Ability to access and accurately input information using a moderately complex computer system. Ability to read/understand memorandums and financial reports. Ability to supervise a team consisting of a large number of people. Knowledge of the housekeeping industry and trends within the Housekeeping field.
    $40k-63k yearly est. 56d ago
  • Assistant Director of Housekeeping (OEM)

    Hilton New Orleans Airport 3.6company rating

    Kenner, LA jobs

    Job description Assists in the direction of all Housekeeping activities ensuring compliance with Hilton's Brand Standards of products and services. ESSENTIAL FUNCTIONS Distribute, delegate and direct workload to ensure maximum productivity and customer satisfaction with minimum outlay of expenses in terms of labor and material. Monitor and evaluated team member performance. Coach and counsel team members when needed. Plan and monitor activities to ensure compliance with quality assurance standards. Inspect work in Public Space and Guest rooms and provide guidelines to ensure standards are met and deficiencies are corrected. Select and train Housekeeping team members in proper work procedures and techniques. Communicate effectively to conduct staff and departmental meetings. Attend various other related meetings to obtain and disseminate pertinent information. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labling of hazardous supplies in accordance with the Hotel's Hazcom program. Assist Director with the preparation of annual budgets and monthly forecasts. Monitor and control budget throughout the year. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Maintain inventories of amenities, chemicals, in-room advertising, etc. to ensure items are in stock and reordered in a timely manner. Review current standards and introduce hotel-wide changes such as those affecting room amenity set-ups. Coordinate with the Laundry department to ensure linen and uniform supply is stocked accordingly. Monitor inventory of keys. Other duties as requested. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. Ability to perform basic mathematical skills to prepare and analyze moderately complex calculations for financial reporting. Ability to communicate effectively and professionally with team members, vendors and contractors, both in written and verbal format. Ability to access and accurately input information using a moderately complex computer system. Ability to read/understand memorandums and financial reports. Ability to supervise a team consisting of a large number of people. Knowledge of the housekeeping industry and trends within the Housekeeping field.
    $40k-63k yearly est. 26d ago
  • Assistant Director, Housing Compliance

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Assistant Director, Housing Compliance Reports to: Director, Compliance & Evaluation Program: 9007-Quality Assurance & Comp Department: Compliance Setting: Not 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Exempt/Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: The People Concern is funded through the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive services. As part of the Compliance and Evaluation Department, the ideal candidate will develop and implement plans to streamline compliance review and streamline contract monitoring and outcome tracking to support staff at all levels of the Housing Department. The Assistant Director, Housing Compliance, is responsible for data, administrative, and compliance oversite for all housing ICMS teams. This includes working in collaboration with leadership within the housing department to put systems in place to effectively track and review data quality within CHAMP, analysis CHAMP reports and ensure that ICMS Program Managers are working with ICMS staff to input all required data, oversee documentation standards and the training of new ICMS staff so they are in compliance with DHS contract obligations, and provide administrative guidance regarding new standards as they are implemented by DHS, ensuring funder requirements are met. This position will work alongside Compliance and Evaluation leadership to support a cohesive reporting, evaluation and outcome monitoring program that will build on a culture of continuous quality improvements focusing on systems and process improvement to maximize services and outcomes for clients. Essential Duties and Responsibilities: Complete on-going audits of electronic databases and chart reviews to ensure that housing department leaders are aware that documentation, charting, and data collection for program clients is complete, timely, and accurate. Collaborates with Director, Compliance & Evaluation, Compliance & Evaluation Team, and Housing leadership to support housing compliance efforts across the agency that reinforces the importance of data to maintain process efficiency and service delivery. Engage as a key Compliance and Evaluation team member and partner to identify actionable insights and trends within the data. Serve as a key team member and partner in analyzing compliance data to identify actional steps to improve processes. Lead compliance efforts by reviewing and staying current on the DHS Implementation Handbook, Program Guide and Invoicing Guide, and as DHS makes changes, ensure that TPC is in compliance with Statement of Work expectations. In partnership with Housing Department Leadership, create and/or maintain internal Implementation Plans and Quality Assurance plans that reflect contract requirements; submit to DHS. Review weekly and monthly reports received by DHS staff analysts and direct ICMS Program Management and Case Management staff regarding corrections indicated. Analyze DHS reports to confirm service expectations are documented accurately by program staff in order to prevent disallowed costs. Utilize patterns in compliance concerns to develop needed trainings or to identify staff performance issues that need to be addressed. Review electronic documentation and associated reports for program trends to ensure quality assurance conversations occur with housing program leadership and staff around successes and challenges. Partner with Housing Leadership to oversee the process to ensure that all Housing Directors, Assistant Directors, and Program Management staff are adequately trained on navigating the data expectations. In coordination with the Housing Directors, review monthly invoices for new and existing slots on all contacts for completeness. Work with Leadership to submit any change requests to DHS or other funding sources, accordingly. Ensure systems are in place to review CHAMP rosters to confirm all clients represented in the organization chart required by DHS are checked into projects in corresponding electronic databases and facilitate requests for any new reverse referrals or exits needed. Perform other duties, as assigned. Qualifications: Bachelor's degree and two years of full-time experience working with people experiencing homelessness, preferably those living with mental illness and/or substance addictions. Experience with CHAMP and HMIS databases. Minimum of two (2) years working with data management Two years of leaderships experience supervising staff required. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers. Preferred Qualifications: Knowledge of ICMS Scope of Work and program standard CHAMP preferred. Experience facilitating training, preferred. Job Description Work Environment: Field (may need to travel to other agency sites/offices) and indoor office environment. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day.
    $45k-58k yearly est. 18d ago
  • Assistant Director, Clinical Quality Assurance

    The People Concern 3.7company rating

    Los Angeles, CA jobs

    Role: Assistant Director, Clinical Quality Assurance Reports to: Director, Clinical Quality Assurance Program: 9007-Quality Assurance & Comp Department: Compliance Setting: Not 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Exempt/Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: In collaboration with the Director of Clinical Quality Assurance, ensure adherence with The People Concern philosophies and current standards for quality of care and other requirements as defined by L.A. County Department of Mental Health and LA Care. This position will provide leadership and trainings to all staff around clinical and quality assurance standards. This position will be in charge of overseeing HIPAA compliance, fulfilling records requests and assist with the management of the agency's electronic health record (Exym). As part of the Clinical Quality Assurance Department, the ideal candidate will assist with the collection of clinical outcome data, charting procedures and chart reviews. The Clinical Quality Assurance Assistant Director is responsible for supervising Clinical Quality Assurance Manager; responsible for staff development, performance improvement and for promoting appropriate and effective supervision. Essential Duties and Responsibilities: In coordination with the Director of Clinical Quality Assurance ensure the agency's adherence to the Los Angeles County Department of Mental Health (LAC DMH) and LA Care policies and procedures. Coordinate, develop, and assist with delivery of ongoing trainings to clinical and non-clinical staff on Los Angeles County Department of Mental Health (LAC DMH) and LA Care documentation standards. Supervise Quality Assurance Manager through weekly structured supervisions to provide support, growth and accountability. Oversee the supervision, training and growth of Quality Assurance Specialists. Responsible for collection of clinical outcome data, charting procedures and clinical peer review process. Responsible for processing records request received by the Agency. Complete file reviews. Provide clinical resources and consultation to Quality Assurance and Mental Health staff. Identify and lead implementation of process improvement projects. Assist with the administration of Electronic Health Record, EYXM. Provide guidance on HIPAA related questions, letters, and inquiries in accordance with The People Concern policies and procedures. Collaborate and consult effectively with Clinical Quality Assurance, Billing, Mental Health and any other staff/programs to ensure adherence to policies and procedures. Attend scheduled and as-needed internal and external trainings and meetings. Other duties not specified in the position description as requested by the Director of Clinical Quality Assurance. Adhere to The People Concern personnel policies. Qualifications: Licensed mental health professional in California (LCSW, LMFT, LPCC, Psychologist/PsyD) or Licensure eligible preferred. Minimum of 2 years of experience managing a team. Knowledge of and experience with HIPAA standards and practices. Excellent written and oral communications skills, ability to develop and conduct training sessions and ability to assist with developing policies and procedures: (i.e., data entry/support services). Knowledge of clinical quality assurance, clinical charting methods and clinical best practices. Possess attention to detail, ability to be thorough and accurate. Able to work both individually and as part of a team. Strong communication, interpersonal and team building skills. Possess the ability to effectively manage department projects as needed. Possess the ability to be a skilled trainer, perform virtual (Zoom) and in-person training presentations, and develop effective training materials. Outstanding organizational and project management skills with thorough knowledge of nonprofit service provision and administration. Demonstrates ability to handle multiple tasks simultaneously and to work independently and creatively. Preferred Qualifications: Experience with Electronic Health Record (Exym) preferred. Job Description Work Environment: Field (may need to travel to other agency sites/offices) and indoor office environment. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day.
    $45k-58k yearly est. 48d ago
  • Assistant Director (LEAD)

    The People Concern 3.7company rating

    Santa Monica, CA jobs

    Position: Assistant Director (LEAD) Report to: Director of Westside OutreachOversee: Case Managers and Senior Program ManagerLocation: Campion, 1447 16th Street, Santa Monica, CA 90404 Schedule: Monday-Friday, 8:00am-4:30pmStatus: Full-Time, Exempt (Salary), ManagementBenefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc. SUMMARY: Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety and reducing unnecessary justice system involvement of people who participate in the program. In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs. There are certain core principles to LEAD that are essential to achieve transformative outcomes. These include LEAD's harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeant involvement as meaningful and positive meaningful partners in program design and operations. The LEAD Assistant Director will provide leadership and oversight to the Intensive Case Management team and receive LEAD referrals from law enforcement and community entities in the Venice (Pacific Division) area. This position will serve as a primary liaison with referral sources in the Venice area to ensure timely and appropriate handling of referrals and communications. Additionally, the selected candidate will supervise a team of Case Managers in developing treatment plans and carrying out our appropriate harm reduction interventions.Duties and Responsibilities:1. In coordination with the Director of Westside Outreach, responsible for leading all programmatic and administrative aspects of The People Concern LEAD team.2. Develop and maintain relationships with community partners, stakeholders and program funders, particularly law enforcement contacts.3. Serve as primary contact for community referrals to ensure appropriate and timely response and engagement of referrals.4. Manage a team of Case Managers to ensure performance standards are created for all direct service staff and ensure productivity goals and outcomes.5. Oversee effective referral and coordination of service goals with all providers.6. Provide leadership around homeless and supportive housing best practice models; generate recommendations for resources based on programming needs7. Ensure all client related paperwork, data collection and data systems are complete, timely, accurate, and current in agency records and electronic databases8. Participate in outreach activates when appropriate9. Refer or connect clients to support services across Los Angeles County including the Division of Substance Abuse Prevention and Control (SAPC), Department of Mental Health (DMH) and the Office of Diversion and Reentry (ODR).10. Ensure that all Annual Reviews are completed in a timely manner.11. Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.12. Ensure OSHA reports on completed on a monthly basis.13. Participate in the agency wide quality assurance program and ensure the implementation of quality improvement activities across all E6 to ensure ongoing quality outcomes14. Attend meetings and conferences, prepare written reports, and complete related projects as requested15. Provide Clinical consultation to staff working with difficult clinical situations, and suggest appropriate clinical interventions, including writing application for 5150 holds if warranted.16. Attend team case conference and act as the clinical consultant.17. Participate in and/or lead all staff meetings, and ensure that all staff attend required trainings18. Other duties as assigned Qualifications:1. Licensed clinician: LCSW, LMFT, LPCC or ability to obtain.2. LPS designation, or ability to obtain.3. Minimum of two (2) years' experience in management of direct service staff.4. Minimum of two (2) years' experience working with homeless individuals with severe and persistent mental illness and co-occurring disorders.5. Experience in training staff to deliver low-barrier and harm reduction-based services. Preferred Qualifications:1. Experience working with law enforcement Work Environment:1. On occasion walk or drive to different local sites2. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds3. Field (may need to travel) and indoor office environment4. Will necessitate working in busy and loud environments5. Will be exposed to elements like cold, heat, dust, noise and odor6. May need to bend, stoop, twist , and sit throughout the day
    $45k-58k yearly est. 34d ago
  • Assistant Director of Revenue Management

    The Kahala Hotel 3.8company rating

    Urban Honolulu, HI jobs

    Notice of Filing of applications for Permanent Alien Labor Certification Title: Assistant Director of Revenue Management Salary: $105,186.00 Annual Compensation Job Summary: Supports the Commercial Director in determining strategic goals, monitoring booking pace, inventory and pricing in order to maximize revenue for a property that traditionally relies heavily on foreign guests. Also responsible for supervising, training and overseeing the Reservations & Revenue Manager and Reservations Agents. Maintain all The Kahala Hotel & Resort reservation policies, service standards, and other reservation criteria/standards. Position Requirements Essential Functions: * Supports foreign ownership by creating reports that explain demand trends, booking space and current state of the local market in a culturally specific manner to ownership. * Updates and proactively reviews and analyzes daily pick-up and sell calendar, weekly pace and rate code productions and monthly market segment reports and any other relevant reports in cooperation with Commercial Director. * Analyzes data and then develops rate codes and offers in Opera, monitors and adjust sales and pricing strategies. * Reviews demand, historical data, convention and city event calendars and competitive shops to identify opportunities and key demand periods to maximize RevPAR. * Utilize systems, tools and reports to ensure all revenue management decisions are supported with relevant data analysis. * Contributes ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. * Proactively reviews and implements rate and inventory controls via IDeaS G3. * Forecast 6-week occupancy weekly, in depth, for the operating departments. * Knowledge of how/where to access tourism data for the State of Hawaii. * Key contributor to Revenue Management Committee. * Review Consortia, wholesale and corporate accounts' production with sales to identify patterns and volume of production to take appropriate actions. * Ability to successfully negotiate with global and foreign wholesale OTA consortia. * Creator of data that sets the direction for Sales Team negotiations in the US and abroad. * Implements and manages Direct connect wholesale and distribution partners. * Markets Resort through SynXis which requires a constant updating of data to ensure the Resort is competitive. * Maintain rate parity with third party sites utilizing OTA Insights unique to The Kahala Hotel & Resort. * Monitor Group Blocks and their paces to identify and maximize all possible revenue opportunities and minimize any risks. * Ongoing adjustments of market segments focus in response to changes in booking pace. * Analyze revenue pace and then implement new pricing and inventory strategies. Additional Duties and Responsibilities: * Supervise Reservations Agents and monitor and develop their performance in Reservations Department metrics (i.e. LQA customer service standards, booking revenue, conversion percentage and lost business reasons). * Facilitate Reservations Department's daily meetings, coach and deliver recognition and rewards. * Build an effective working relationship with hotel commercial team and operations to maintain their trust and confidence in Revenue Management's decisions and actions pertaining to inventory and pricing. * Performs administrative tasks; invoicing, preparing and reviewing contracts, updating manuals, creating schedules in OnTrack and participating in hotel community service activities. * Reports all suspicious persons or activities and hazardous or unsafe conditions to the Security Department. * Provides instruction and/or guidance for guests and employee safety in fire or other emergency situations. * Responds to all guests questions. Provides guest assistance, direction and information as requested when working in public areas. * Must comply with hotel rules and regulations including policies. * Must maintain a neat, clean and well-groomed appearance as outlined in the employee handbook. * Supervises 8 full-time Reservations Clerks. Minimum Requirements: * Bachelor's degree in Hospitality/Travel Industry Management or related. * Two Years of supervisory/managerial experience in a first-class (5 star) medium to large resort. * Experience with SynXis system (Central Reservation System), Opera system or other reservation systems. * Must be able to work varying shifts and maintain attendance in accordance with the hotel's attendance policy Hours per week: 40 hours. Location of Employment: 5000 Kahala Avenue, Honolulu HI 96816 Full-Time/Part-Time Full-Time Shift Days Position Assistant Director of Revenue Management Number of Openings 1 Exempt/Non-Exempt Exempt Req Number ROO-25-00004 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications.
    $30k-36k yearly est. 4d ago
  • Assistant Director of Revenue Management

    The Kahala Hotel & Resort 3.8company rating

    Urban Honolulu, HI jobs

    Notice of Filing of applications for Permanent Alien Labor Certification Title: Assistant Director of Revenue Management Salary: $105,186.00 Annual Compensation Job Summary: Supports the Commercial Director in determining strategic goals, monitoring booking pace, inventory and pricing in order to maximize revenue for a property that traditionally relies heavily on foreign guests. Also responsible for supervising, training and overseeing the Reservations & Revenue Manager and Reservations Agents. Maintain all The Kahala Hotel & Resort reservation policies, service standards, and other reservation criteria/standards.
    $30k-36k yearly est. 4d ago
  • After-School Enrichment Assistant Director

    Boys and Girls Club of The Northwest Suburbs 3.8company rating

    Carpentersville, IL jobs

    Job DescriptionDescription: The Boys & Girls Clubs of the Northwest Suburbs is a nonprofit organization that provides a safe, supportive environment for young people, offering after-school programs and activities focused on academic success, character development, and healthy lifestyles. Position: Part-time (20 hours) Monday-Friday during the school year, and schedule to be determined for Summer Camp General Overview: Under the supervision of the Site Director, the Assistant Director will approve the plan, and the implementation of “Experiences” in structured program spaces. Specialized content areas include and are not limited to: Education, SEL, Cultural Arts, Sports & Fitness, STEM and other site specific “Experiences.” The Assistant Director will be responsible for mentoring staff in one-on-one planning meetings. The Assistant Director will model the way within their assigned cohort group, while also providing support to new YDP's, including additional coaching opportunities . Requirements: Job Responsibilities Prepare Youth for Success Promote program participation. Provide guidance and role modeling to youth. Provide a safe environment through clear rules and expectations. Program Development and Implementation Approve and coach staff on implementation of age appropriate activities and experiences for youth. Ensure safety of members, quality experiences and clean appearance of the Club at all times. Hold weekly one-on-one planning meetings with the team Create a shopping list with YDP for supplies via Walmart pick-up app and/or amazon every Thursday Supervision & Safety Ensure a productive and collaborative work environment by participating in weekly staff meetings. Inspect program areas daily for any safety precautions prior to youth entering the area. Monitor youth while in both structured & unstructured experience areas. Additional Responsibilities May organize and/or participate in special events. May be required to supervise during off-site field trips. Assistant Director will be the staff member assigned to other sites if staffing support is needed Responsible for correctly uploading Food Service Documentation daily Complete such other duties as assigned or when the Site Director is not present. Reasoning Ability: Ability to anticipate, identify and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. To accurately complete all required paperwork. To professionally handle and/or get help to resolve conflict. Ability to follow instructions as given and/or directed by supervisor. Assistant DIrector must obtain a valid Driver's License to drive the Club Van
    $20k-26k yearly est. 25d ago

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