Four Seasons Hotels and Resorts jobs in Atlanta, GA - 133 jobs
Guestroom Attendant Self Inspector
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Atlanta, GA
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.
We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About the role
Cleans guest rooms to exact standards and is able to release own rooms.
What you will do
Job Functions:
1. Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings. (55%)
2. The ability to maintain random room inspections score of 95% or more, consistently exceed guest expectations and exceed the standards for a Guest Room Attendant. (25%)
3. Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens. (10%)
4. Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (5%)
5. Works harmoniously and professionally with co-workers and supervisors. (5%)
Non-Essential Functions:
1. Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant.
What you bring:
Competencies & Qualifications:
1. Oral proficiency in the English language.
2. The ability to have attention to detail in each guestroom.
3. The ability to make beds and handle chemicals.
Education & Experience:
1. Six months to a year previous experience in housekeeping or a related field.
2. High school degree or equivalent experience
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Employee Discount for stays at any Four Seasons worldwide
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Discounted rates for Marta and/or Parking
Schedule & Hours:
* This is a full-time position, and you will be asked to work at least 40 hours a week. Hours and days are dependent on business levels within the hotel. Early mornings, evenings and weekend availability are required for this position.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$23k-29k yearly est. Auto-Apply 15d ago
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Security Officer
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Atlanta, GA
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About the role
Provide response and documentation to security and safety related incidents, ensure proper preventative measures by maintaining presence and patrol of property including all guest floors as well as service areas in a professional and courteous manner.
What you will do
ESSENTIAL FUNCTIONS:
1. Patrol the interior and exterior of the hotel, residence and office space. 30% of time.
2. Investigate crimes and accidents occurring in the hotel and create incident reports of guest and employee accidents and incidents. 10% of time.
3. Comply with preventative safety and security measures. 10% of time.
4. Assist in handling of unusual guest or employee problems, such as, but not limited to noise complaints, disorderly conduct, theft, power failures etc. 20% of time.
5. Respond and assist with all emergency situations in the hotel as necessary. 10% of time.
6. Comply with Four Seasons' Category One and Category Two Work Rules and Standard of Conduct as set forth in EmPact. 10% of time.
7. Work harmoniously and professionally with co-workers and supervisors. Operate and control the keys, lock system, alarm system, surveillance system and fire protection system. 20% of time.
NON-ESSENTIAL FUNCTIONS:
1. The ability to conduct VIP escorts in a professional and courteous manner.
2. Assist handicapped guests.
3. Actively participate in day-to-day security operations of the property.
4. Actively assist Safety Committee.
What you bring
Education: High school or equivalent diploma
Experience: Experience required by position is minimum of 1 full year of employment in related position with Four Seasons or other organization, or Law Enforcement / Military experience.
Skills and Abilities: Requires a working knowledge of basic security procedures. Working knowledge is generally learned on the job or through professional training and certifications.
Requires knowledge and ability to operate computer equipment. Ability to read and write English.
What we offer:
* Competitive Salary and wages
* Excellent Training and Development opportunities
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
Schedule & Hours:
* Eight-hour shifts; scheduled days and times may vary based on need.
* Open availability required to cover 1st, 2nd or 3rd shifts.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$28k-34k yearly est. Auto-Apply 9d ago
Manager Quality Assurance
Hilton 4.5
Atlanta, GA job
_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Perform routine Quality Assurance evaluations\.
+ Address inquiries and communications made internally, both verbally and in written communications\.
+ Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\.
+ Participate in Consistency exercises\.
+ Participate in activities outside of QA to gain a better knowledge of other departments\.
**How you will collaborate with others:**
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\.
**What projects you will take ownership of:**
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of management experience \- Hotel Operations
+ Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
+ Current resident in the states of Ohio, Missouri, Texas, or Louisiana
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Brands_
**Title:** _Manager Quality Assurance_
**Location:** _null_
**Requisition ID:** _COR015IF_
**EOE/AA/Disabled/Veterans**
$75k-100k yearly 36d ago
Event Manager - Signia by Hilton Atlanta
Hilton Worldwide 4.5
Atlanta, GA job
The Signia by Hilton Atlanta is looking for an experienced Event Manager to join the team! We're a premier meetings and events destination in downtown Atlanta, directly connected to Georgia World Congress Center, offering 976 rooms and 100,000+ sq. ft. of event space. We also boast luxury amenities, six dining venues, and proximity to major attractions like Mercedes-Benz Stadium and State Farm Arena.
In this role, you would be one of 3 event managers reporting to the director and assistant director of events! You would handle groups of 150 - 300 guests.
The ideal candidate for this position will possess a minimum of 2 years of event experience, at a "big box" hotel of Hilton or luxury brand!
Shift Pattern: Monday through Friday, 8:30am-5:00pm (flexibility to work earlier/later and on some weekends required)
Pay Rate: $32.25 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Event Manager, you will be responsible for event documentation and coordination with Sales, hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will ensure a seamless transition from sales to service and back to sales, identifying opportunities to maximize revenue through upselling and event enhancements. You will serve as the primary contact for the event planner following turnover on the property and will be responsible for ensuring a positive event experience.
* Organize, plan, and prioritize duties by developing clear plans and goals.
* Communicate effectively with internal and external clients through various channels, including telephone, email, and in-person interactions.
* Build and maintain strong client relationships to set and meet expectations.
* Demonstrate comprehensive knowledge of job systems, products, and processes.
* Resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances.
* Influence and sell to both internal and external clients to maximize event opportunities.
* Make decisions and solve problems by analyzing issues and determining the best solutions.
* Deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required.
* Participate in customer site inspections and assist with the sales process as needed.
* Perform other duties as necessary based on business needs.
* Maintain regular attendance to ensure consistent service
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$32.3 hourly 7d ago
Guest Experience Manager - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Signia by Hilton Atlanta
- where charm and grace welcome the world with 4-star service is looking for a Guest Experience Manager!
This position will report to the Director of Rooms and will oversee a team of 7 per shift including bellperson, concierge and pre arrival coordinators to help elevate the guest experience, this is a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets!
The ideal candidate will have 1 year of OnQ experience and 1 year management experience in a similar role within Hilton. Having previous luxury experience with Forbes training is required
Shift Pattern\: Open availability and Weekend/holiday availability are required. This role will require all shifts including overnights
The Benefits\:*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:*
Access to your pay when you need it through DailyPay
Medical Insurance for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#LI-VM1
What will I be doing?
Source & Coordinate with concierge and pre-arrival coordinators to enhance guest experience.
Review all arrivals for the upcoming days and ensure all preferences are communicated with relevant departments
Run reports to prepare for VIP Arrivals with all operational departments
Coordinate all guest preferences with other departments (IRD, HSK, ENG) on a daily basis
Responsible for physical inspection of rooms with special requests prior to arrival
Coordinate all VIP amenities requested by Sales, Business Travel Sales Manager, Executive Office… and more.
Assist the Front Office Team in the day to day Departmental/Hotel operations
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee daily operations in all Guest Services departments
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Manage administrative projects and ensure adherence to established quality standards
$45k-69k yearly est. Auto-Apply 14d ago
Barback, Nest on Four - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
The Signia by Hilton Atlanta is looking for a barback to join the Food & Beverage team at Nest on Four! This 976-room milestone property offers guests an elevated experience that redefines Southern Hospitality. The ideal candidate will have previous barback experience in a high volume restaurant/lounge environment. Luxury hotel experience is preferred. Seeking someone who is professional with basic beverage knowledge and a sense of urgency.
Shift Pattern\: Open availability required. Must be able to work nights, weekends, and holidays.
Pay Rate\: $12.25 per hour
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Barback, you would be responsible for preparing and servicing permanent and portable bars throughout the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Retrieve orders from storeroom, visually check stock and reconcile with written requisitions to ensure order accuracy and re-check stock upon delivery
Prepare the bar by cutting, slicing and peeling perishable garnishes and fruits, mixing and pouring juices and storing back-up supplies in prescribed containers
Check with and assist the bartender to stock and maintain the bar to include, but not limited to, paper products, straws and stirrers, condiments, glassware, ice and produce
Transport taps and replace and perform routine maintenance on beer kegs
Maintain cleanliness of bar area, beer lockers, refrigerators and storage areas in accordance with federal, state, local and company codes
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$12.3 hourly Auto-Apply 1d ago
Maintenance Engineer
Hilton Garden Inn Buckhead 4.5
Atlanta, GA job
We are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our property. This role includes performing routine maintenance, addressing guest requests, and ensuring all systems operate safely and efficiently. The ideal candidate has a strong work ethic, basic knowledge of building systems, and a commitment to providing a safe and well-maintained environment.
Key Responsibilities
You will help ensure our hotel runs smoothly by maintaining and repairing various systems and equipment.
Your daily tasks will include performing routine maintenance, diagnosing and fixing issues, and assisting with upgrades and installations.
You will report to the Engineering Supervisor or Chief Engineer.
A career as a maintenance engineer can lead to positions such as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.
Education & Experience
Hotel experience is always a plus! Applicants should have:
No educational minimum is required
Previous experience in a similar or related position
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$28k-39k yearly est. Auto-Apply 15d ago
Busser PT
Kimpton Hotels & Restaurants 4.4
Atlanta, GA job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Maintain a clean dining area by bussing tables in an efficient, courteous and accurate manner all the while providing outstanding service to our guests along the way. Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Clean and set tables to restaurant standards.
Deposit dishes appropriately in the dish-room or specified area.
Pull dirty plates from tables while guests are still seated.
Serve beverages promptly.
Stock bussing stations.
Clean stations, including sweeping floor using the tools provided.
Perform buffet set-up and refill if needed.
Assist other restaurant personnel with tasks when necessary such as expediting food to tables.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
1 year of experience in a similar or supportive role is preferred.
Food Handler Certification (if applicable).
Knowledge or ability to learn the restaurant point-of-sale system, ability to prioritize multiple tasks in a dynamic environment.
Hardworking, dedicated, with a real passion for hospitality.
Flexible schedule and are able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$21k-31k yearly est. 19h ago
Bellperson / Doorperson / Valet Attendant (Part-Time) - Waldorf Astoria Atlanta Buckhead
Hilton 4.5
Atlanta, GA job
_Waldorf Astoria_ is looking for a **Bell/Door/Valet Attendant** to join the Guest ServicesTeam at this gorgeous _Atlanta_ property\! Located in one of Atlanta's most prestigious neighborhoods, this 42\-story tower has over 200 rooms \( _127 guest rooms plus residences_ \), over 10,000 square feet of meeting space, and 3 food and beverage outlets\. _This includes the 3\-meal restaurant, bar, and in\-room dining\._
· **Classification:** Part\-Time
· **Shift:** Various \- must have availability to work weekdays, weekends, and holidays\.
**Want to learn more?** Hotel Website \(*********************************** \(********************************************************** , Instagram
**What will I be doing?**
As a Bell/Door/Valet Attendant, you would be responsible for greeting guests, transporting vehicles, transferring and storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Greet and escort arriving and departing guests to and from their accommodations
+ Retrieve and transport guest luggage
+ Inspect guest rooms and acquaint guests with these rooms and their features
+ Respond to guest inquiries and requests in a timely, friendly and efficient manner
+ Organize and store luggage, as needed, according to guidelines
+ Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
+ Ensure messages and faxes are regularly delivered throughout the day
+ Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
+ Drives property\-designated vehicles to and from guest destinations such as guest room or local airport, as needed
+ Assist in the maintenance, appearance and functionality of equipment
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
\* _Available benefits may vary depending upon property\-specific terms and conditions of employment\._
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Bellperson / Doorperson / Valet Attendant \(Part\-Time\) \- Waldorf Astoria Atlanta Buckhead_
**Location:** _null_
**Requisition ID:** _HOT0C80F_
**EOE/AA/Disabled/Veterans**
$22k-33k yearly est. 16d ago
Assistant Director of Front Office - Hilton Atlanta and Towers
Hilton 4.5
Atlanta, GA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The Hilton Atlanta and Towers is looking for their next Assistant Director of Front Office
Located in the heart of Downtown Atlanta, this hotel is one mile away from renowned attractions and premier venues. This hotel features 1249 modern guestrooms with meeting spaces that give the flexibility of 51 individual meeting rooms, 2 ballrooms for a total of 131,730 square feet.
This role reports directly to the Director of Front Office and will oversee a total of 8 team members per shift including Assistant Front Office Managers, Supervisors and Guest Service Agents
Our ideal candidate will have previous hotel front desk managment experience, able to work well under pressure and in a team setting, should excel in leading a team, handling guest inquiries with professionalism and warmth, and ensuring seamless check-in and check-out experiences, previous experience working with Hilton and OnQ are required. Being flexible with their availability is required
Shift Pattern\: Full open availability (Holidays and Weekends are required)
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests
Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Resolve guest issues and concerns to guest satisfaction
Recruit, interview and train team members
$45k-71k yearly est. Auto-Apply 38d ago
Massage Therapist
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Atlanta, GA
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.
We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About the role
The Massage Therapist position performs body treatments according to established protocols ensuring all guests experience pure peace and relaxation.
What you will do
* The ability to follow proper payroll procedures.
* The ability to be on time and conscientious, keep the spa management informed in case of issues or tardiness.
* The ability to ensure cleanliness of his/her uniform. Must have a professional appearance throughout his service make-up, hairstyle, and varnish as indicated by the standards.
* The ability to do indoor massage
* The ability to provide a courteous, professional and warm attitude towards guests, leads, supervisors, managers and co-workers.
* The Ability to comply with hygiene and safety rules, quality criteria and procedures within the department.
* The Ability to be subject to a testing standard/mystery shopper in order to evaluate the application and the respect of the procedures which is incumbent on his/her position. These tests will provide an assessment.
* The ability to utilize the logbook and schedule chart.
* The Ability to perform other tasks or projects assigned by the Spa Management.
* The ability to keep your work area neat, clean and quiet at all times.
* The ability to utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel.
* The ability to utilize/know each of the retail products safety and accurately.
* The Ability to report any minor or significant incident (glitch) to the Head of Department or his or her Assistants.
* The ability to respond properly in any hotel emergency or safety situation.
* The ability to perform other tasks or projects as assigned by spa management and staff.
What you bring
* Reading, writing and oral proficiency in the English language other language is a plus.
* Georgia massage therapist, holistic health practitioner.
* Must have the ability to perform deep tissue/sport massage, Swedish massage and reflexology massage
* Must be able to participate to all training offered by the spa.
* Must have the ability to listen and understand guest needs, respect guest privacy, create an exceptional, customized and professional experience to our guests
What we offer:
* Competitive Salary/wages
* Excellent Training and Development opportunities
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Discounted Parking and/or Marta
Schedule & Hours:
* On-Call position
* Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$29k-56k yearly est. Auto-Apply 60d+ ago
Garde Manger Chef - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
Participates in cold food production. Presents cold food at all events in a cost effective and safe manner. Responsible for production of cold food for events. Assists in the creation and makes recommendations for menu changes. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Trains, supervises, schedules and assists in evaluating staff.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
$21k-25k yearly est. Auto-Apply 2d ago
Night Auditor FT
Kimpton Hotels 4.4
Atlanta, GA job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Review arrivals noting special requests, blocking rooms as needed.
* Check in and out hotel guests in a confident, professional and friendly manner.
* Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
* Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
* Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
* Follow established key control policy.
* Ensure proper credit policies are followed.
* Submit all lost & found articles accompanied by a completed lost & found report.
* Familiar with all fire and emergency procedures.
* Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
* Verify credit limit report.
* Monitor room availability throughout shift.
* Review daily the selling status of the hotel using yield management system.
* Attend department meeting once a month.
* Able to communicate via telephone and/or radio with other departments.
What You Bring
* Previous experience in a Front Desk or customer-facing role is helpful!
* High school diploma or general education degree (GED) required.
* Knowledgeable of immediate area, services, attractions, and events.
* Flexible schedule, able to work overnights, weekends and holidays.
* Work well under pressure, taking care of many arrivals and departures within a short period of time.
* Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be 100% You. Be the Ultimate Host. Spark Joy.
$26k-31k yearly est. 23d ago
Complex Senior Sales Manager - Hilton Atlanta and Signia Atlanta Complex
Hilton 4.5
Atlanta, GA job
TheHilton Atlanta and Towers \(***************************************************************** Signia by Hilton Atlanta \(******************************************************************************************************* for their next Senior Sales Manager\.
The Hilton Atlanta and Towers offer 1249 guestrooms and an impressive 131,730 square feet of versatile event space\. With 51 meeting rooms, including the largest ballroom spanning 38,976 square feet, it's an ideal destination for conferences, conventions, and upscale gatherings in Atlanta\.
The Signia by Hilton Atlanta offers breathtaking views of the city skyline, featuring 976 elegantly appointed rooms and 100,000 square feet of meeting space\. The property includes 43 meeting rooms, with the largest spanning 37,980 square feet\.
Our ideal candidate has 3 years of experience in a full\-service convention hotel environment, specializing in the SMERF market, with a proven client following and strong sales results\. This individual is highly motivated to exceed goals, build lasting client relationships, and thrive in a collaborative team setting\. They are organized, adept at managing a high volume of leads, and skilled at closing business quickly\. Above all, they are driven, ambitious, and eager to succeed\.
This role is preferred to be in market with potential to work from home based on sales performance\.
For candidates who significantly exceed these qualifications, we will consider offering a full\-time remote position, provided they reside in a major metropolitan area within the Northeast or Southeast territory\.
**Shift Pattern:** This role is primarily Monday - Friday 8:30am - 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections\.
**Pay Range:** This is salaried role that qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
·Access to pay when you need it through DailyPay
·Medical Insurance Coverage - for you and your family
·Mental health resources including Employee Assistance Program
·Best\-in\-Class Paid Time Off \(PTO\)
·Go Hilton travel program: 100 nights of discounted travel
·Parental leave to support new parents
·Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
·401K plan and company match to help save for your retirement
·Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
The sales office in a hotel is a fast\-paced, ever\-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality\.
Specifically, you would be responsible for performing the following tasks to the highest standards:
·Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals\.
·Represent the hotel in the development of market segment\(s\) and new customer relationships while maintaining existing relations with assigned accounts\. Consistently strives to maximize revenue and profitability for all hotel revenue streams\.
·Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals\.
This role requires strong sales, communication, and networking skills\. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel\.
**Customer and Account Management \-** Apply strong sales skills to create customer value\. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent\.
**Prospecting** \- Demonstrate a mastery of the prospecting process\. Identify potential customers\. Prepare and implement your call strategy\.
**Negotiations** \- Understand the customer and the business leaders expectations\. Adapt to a changing market\.
**Customer and Account Management:**
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel\.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events\.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market\.
·Maintain up to date pipeline of business opportunities that will meet the short and long\-term business objectives for the designated market\.
·Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts\.
·Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
\#LI\-ZR1
**Job:** _Sales_
**Title:** _Complex Senior Sales Manager \- Hilton Atlanta and Signia Atlanta Complex_
**Location:** _null_
**Requisition ID:** _HOT0C8D4_
**EOE/AA/Disabled/Veterans**
$71k-127k yearly est. 13d ago
Director of Spa
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Atlanta, GA
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About the location:
Come meet us in Atlanta and discover what fun, Southern style really means. Our vibrant capital city is the cultural heartbeat of the American South, attracting world-class chefs, business leaders, and celebrities for both work and play. Stay at our Midtown Hotel, just steps away from the renowned High Museum of Art, the eclectic energy of Peachtree Street, and the beautiful green spaces of Piedmont Park. Indulge in French-inspired luxury at Brasserie Margot, where classic French flavors blend seamlessly with modern elegance, or unwind and rejuvenate at our serene spa. Experience the unique charm and lively spirit of Atlanta-your unforgettable Southern adventure awaits!
About the Spa at Four Seasons Hotel Atlanta:
Step into a sanctuary of unparalleled luxury and tranquility at Four Seasons Hotel Atlanta. Designed to provide the ultimate urban escape, immerse yourself in our premium amenities including an indoor pool, sun deck, state-of-the-art fitness centre, wood-burning saunas, eucalyptus steam rooms and immersive relaxation room. Choose from a variety of luxury treatments, from a couple's massage and manicure to refreshing facials and body polish at the best spa in Atlanta.
What you will bring:
The ideal person is one who is a well-known Four Seasons leader in aesthetic taste with the ability to give practical advice on creating a tasteful spa environment and translate that into eye for detail and crispness. They understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps. They are articulate and confident, able to advocate the importance and relevance of the spa experience in our Midtown location.
What you will do:
As the Spa Director, you will be responsible for leading all aspects of the spa's operations, ensuring an exceptional guest experience that reflects the highest standards of luxury and wellness. You will develop and execute the strategic vision of the spa, overseeing daily operations, financial performance, and team development. Partnering closely with hotel leadership, you will ensure that the spa's offerings, service standards, and brand identity align with the overall business goals. This role requires a passionate and hands-on leader dedicated to delivering excellence, innovation, and holistic wellbeing experiences.
* Lead the full scope of spa operations, including service delivery, financial management, and team leadership.
* Develop and implement a dynamic spa menu that reflects the latest trends in wellness, holistic modalities, and luxury service.
* Ensure the consistent delivery of 5-star guest experiences, maintaining the highest service and hygiene standards.
* Drive business performance through effective budgeting, forecasting, and cost control, achieving both revenue and profit targets.
* Oversee retail management and implement successful marketing strategies to increase visibility and profitability.
* Partner with hotel leadership to align spa initiatives with broader brand and operational objectives.
* Minimum of 3-5 years of management experience in a luxury spa or wellness environment.
* Proven expertise in spa operations, service standards, and team leadership within a 5-star hospitality context.
* Strong knowledge of spa modalities, wellness therapies, and holistic health trends.
* Demonstrated success in developing spa menus, managing retail programs, and implementing effective marketing campaigns.
* Previous hands-on experience as a therapist (massage, aesthetics, or acupuncture) preferred.
* Exceptional communication, organizational, and leadership skills.
* Passion for health, wellness, and delivering transformative guest experiences.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package.
* Excellent Training and Development opportunities.
* Employee Discount for stays at any Four Seasons worldwide.
* Complimentary Dry Cleaning for Employee Uniforms.
* Complimentary Employee Meals.
Schedule & Hours:
* Full-time position based in the heart of Midtown.
* Flexibility to work weekends and holidays as needed.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$27k-55k yearly est. Auto-Apply 49d ago
Laundry Attendant
Hilton 4.5
Duluth, GA job
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Load articles into washers and dryers • Understand and add specified amounts of detergent, soap, or other cleaning agents • Operate the washer and dryer controls • Clean the lint in the dryer filters twice a day • Transfers all linens already in the washer to the dryer immediately upon completion of the first washing cycle, put a new load in the washer and performs the basic duties upon completion of the first drying cycle • Ensures that all storage & laundry rooms are locked before clocking out • Removes laundry from chutes & carts; presorts linens to locate stained or torn items • Maintain count of discarded items • Fold & stack towels, sheets, and other linens • Clean storeroom & laundry area • Process damaged linen • Make sure there are enough linens per floor and stocks each floor • Other duties as assigned Education/Experience • High school diploma or GED preferred • Previous housekeeping experience preferred • Previous experience with washer/dryer equipment required • Able to work independently • Customer service experience
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$19k-24k yearly est. Auto-Apply 60d+ ago
Bartender, Lobby Bar - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Signia by Hilton Atlanta is seeking a Bartender to join their Lobby Bar team! This 976-room milestone property offers guests an elevated experience that redefines Southern Hospitality. Ideal candidate has at least 2 years of bartending experience in an upscale restaurant/bar setting. Hotel experience preferred but not required. Seeking someone who reliable and adaptable.
Shift Pattern: variable but typical shift times can be 3pm-11pm or 4pm-12am. Weekend/holiday availability required.
Pay Rate: $11.00 per hour plus tips
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program\: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
Mix and garnish beverages according to recipe and portion control standards
Present and serve beverages to guests
Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
Cut, store and ensure product quality of all beverage-related perishables
Respond professionally to inebriated guests, as needed
$11 hourly Auto-Apply 29d ago
Director of Food and Beverage - Waldorf Astoria Atlanta Buckhead
Hilton 4.5
Atlanta, GA job
Waldorf Astoria
is looking for Director of Food & Beverage to oversee this gorgeous Atlanta property!
Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (
127 guest rooms plus residences
), over 10,000 square feet of meeting space, and 3 food and beverage outlets.
This includes the 3-meal restaurant, bar, and in-room dining.
As a Director of Food & Beverage, you would plan, direct and organize the activities of the Food & Beverage division to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plan and direct the functions of administration and planning of the Food & Beverage division to meet the daily needs of the operation. Implement effective controls of food, beverage and labor costs. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interview, train, supervise, counsel, schedule and evaluate staff.
The Director of Food & Beverage reports directly to the General Manager.
Participates in the formulation of strategic business plans for the hotel.
Oversees daily operations of the Food & Beverage division.
Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure.
Provides monthly forecast of all Food & Beverage revenues and expenses.
Participates in the preparation of the annual budget and marketing plan, taking ownership for the Food & Beverage Division sections.
Preparation of Food & Beverage Annual Capex plan and management of Capex projects and expenditure.
Establish monthly reporting system to monitor; KPIs, operational expenses, project updates, Stay Experience activities and other related tasks.
Handles all guest complaints expeditiously to complete resolution.
Complete ownership for the ongoing training requirements in the Food & Beverage division.
Oversee staff performance management of all Food & Beverage Team Members.
Coach and develop middle management within the Food & Beverage Division.
Work closely with Director of Property Operations to oversee maintenance of all Food & Beverage area as required.
Participates in public relations activities, sales calls or other promotional activities designed to enhance the image and profitability of the Food and Beverage division.
Partners with Sales & Marketing to manage the roll out of the annual promotional schedule and to create additional promotions to improve the profitability and image of the Food & Beverage operation.
Monitors and analyzes competitor operations in order to assess the activities and trends and to ensure that we stay ahead of the competition.
EOE/AA/Disabled/Veterans
What are we looking for?
Professional and appropriate business appearance and presentation.
5+ years of food and beverage management experience in a luxury hotel operation.
Excellent knowledge of all aspects of Food & Beverage Operations, including Restaurant and Bar management, Banqueting, In Room Dining, Culinary and Stewarding.
Proficient in Forbes Standards.
Flexible work hours to meet the demands of a 24-hour operation.
Must be highly analytical and able to work expansively with spreadsheets and budgeting packages.
Possess excellent organizational and administrative skills.
Quality driven with a passion for excellence in guest service and satisfaction.
Approachable, open minded and fair.
Must be able to work in a team environment and independently on occasions.
Excellent command of both written and spoken English.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage -
for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
#LI-LV1
$63k-84k yearly est. Auto-Apply 60d+ ago
Spa/Health Club Receptionist
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Atlanta, GA
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.
We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."
About the location:
Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
About the role
Books, welcomes, and charges out spa guests. Tours guests from spa front desk to fitness center, pool area, sundeck and locker rooms explaining the amenities, establishing a connection, and reserving steam room and sauna reservations. Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
What you will do
ESSENTIAL FUNCTIONS:
1. Books and cancels appointments, both by phone and in person, in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned correct gender preference, adds proper appointment notes, emails confirmation and medical history forms and emails third party credit card authorization link when necessary.
2. Issues relaxation lounge salto entry key to male guests.
3. Ascertains guest satisfaction, collects keys, posts retail charges and presents bill to guest. Settles spa and retail charges accurately through credit card, gift card and/or cash transaction.
4. Maintains a balanced bank assigned by the hotel. Makes change, and reconciles all transactions at the close of each shift.
5. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
6. Utilizes a variety of computer systems to check guests in and out, run daily reports and communicate both internally and externally via chat.
7. Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
8. Works harmoniously and professionally with co-workers and supervisors.
9. Can answer guest calls and direct them appropriately to other departments.
10. Maintains a clean spa reception area with frequent cleaning, dusting and sanitizing.
11. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable.
12. Provide intuitive service, with a warm and friendly smile.
13. Blocks the therapist's schedules when needed.
NON-ESSENTIAL FUNCTIONS:
1. Assists with responsibilities and duties in the fitness center, pool area, sundeck and locker rooms in the absence of spa attendant or due to heavy volume.
2. Provides basic trouble-shooting support for in-room dining (IRD) services at the pool when established.
3. Works closely with Bell Staff and Front Desk to ensure smooth handling of guest deliveries and special requests.
What you bring
Experience: Hotel necessary; Spa preferred
Skills and Abilities: Ability to read and write and English.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Employee Discount for stays at any Four Seasons worldwide
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Discounted rates for Parking and/or Marta
Schedule & Hours:
* Eight-hour shifts; scheduled 5 days; days and times may vary based on need.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$23k-29k yearly est. Auto-Apply 60d+ ago
Banquet Houseperson - Signia by Hilton Atlanta
Hilton 4.5
Atlanta, GA job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Signia by Hilton Atlanta is searching for a talented Full-Time Banquet Houseperson to join their banquet operations team!
This is a 976-room property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! In this role, you will assist in overseeing banquet operations. This position will report to the Director of Banquets!
The ideal candidate will be adaptable, hardworking, and passionate, with at least six months of experience as a Banquet Houseperson. Experience in a high-volume setting is highly preferred. Must be able to lift, push and pull minimum 50lbs.
Shift Pattern\: Full-Time/ Full availability is required including weekdays, weekends, and holidays between the hours of 6am - 11\:30pm
Pay Rate\: $12.50 per hour (plus gratuity)
The Benefits:
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:*
Access to your pay when you need it through DailyPay
Medical Insurance for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Set tables and chairs to meet function specifications.
Clean meeting space including washing meeting room walls at beginning of events
Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
Communicate with guests and clients
$12.5 hourly Auto-Apply 8d ago
Learn more about Four Seasons Hotels and Resorts jobs