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Four Seasons Hotels and Resorts jobs in Boston, MA - 69 jobs

  • Full Time Security Officer - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Boston, MA

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. Rate of Pay: $31.42/hr About The Role Four Seasons Boston is seeking a Security Officer who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Security Officer will be a member of a small dynamic team delivering great service to our internal and external guests. We are looking for someone with excitement and dedication in promoting Security and Safety objectives outlined by the Director of Security and the Four Seasons Hotel Boston. Preferred Qualifications and Skills * Ability to read, write, and speak English * Previous Security experience in a hotel environment preferred * Requires reading, writing and oral proficiency in the English language, must have working knowledge of Microsoft Windows, Word, Excel, First Responder Certification a plus * Flexible schedule with availability to work rotating shifts, weekends and holidays. What to Expect from Your Work Experience * Top of market pay. * FREE Medical and Dental insurance for you and your eligible dependents. * Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Complimentary meals at our employee cafeteria. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $31.4 hourly Auto-Apply 17d ago
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  • Overnight Security Supervisor - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Boston, MA

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About The Role Four Seasons Boston is seeking an Overnight Security Supervisor who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Overnight Security Supervisor will be a member of a small dynamic team delivering great service to our internal and external guests. We are looking for someone with excitement and dedication in promoting Security and Safety objectives outlined by the Director of Security and the Four Seasons Hotel Boston. Job duties include but are not limited to: * Oversee overnight security and safety operation, ensuring compliance with hotel standards and procedures. * Protect guests, employees, and hotel property while safeguarding the hotel's reputation and assets from potential risks or liabilities. * Striving to continuously seek ways to improve security and safety services and the working relationship with all other departments within the hotel. * Act as liaison with law enforcement and emergency services when required, staying informed of relevant laws and hotel emergency procedures. * Stay informed of current laws and hotel emergency procedures, and attend required meetings to support operational and safety initiatives. Preferred Qualifications and Skills * Ability to read, write, and speak English * Previous Security experience in a hotel environment preferred * Requires reading, writing and oral proficiency in the English language, must have working knowledge of Microsoft Windows, Word, Excel, First Responder Certification a plus * Flexible schedule with availability to work rotating shifts, weekends and holidays. Rate of Pay: $33.92/hr What to Expect from Your Work Experience * Top of market pay. * FREE Medical and Dental insurance for you and your eligible dependents. * Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Complimentary meals at our employee cafeteria. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $33.9 hourly Auto-Apply 17d ago
  • Director, Sales Worldwide Accounts

    Hilton 4.5company rating

    Boston, MA job

    is virtual/remote*** This is an exciting opportunity to join a world‑class Global Sales team dedicated to delivering Hilton's unmatched scale, access, expertise, and experience to our owners, operators, and customers. As the Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections. In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. Additionally, you will be responsible for account planning, cross-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton. As part of the Corporate Group Sales team and reporting to the Managing Director, you will focus on Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits (*************************************** At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Guide the account planning strategy for your accounts to facilitate growth. Aggregate client account-based growth data and evaluate areas of opportunity. Qualify accounts and maintain compliance to account governance protocol Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives. Be a subject matter expert in all brands and closing the sale with clients. Anticipate client needs and develop an approach that is tailored to each client Generate leads and mine opportunities within existing accounts to drive incremental revenue. How you will collaborate with others: Collaborate with across‑functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions. Network with business decision‑makers and executives to influence positive buying behaviors. What deliverables you will take ownership of: Model account‑based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account‑based growth rates. Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets. Understand industry trends that impact customer buying behaviors and offer innovative solutions. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Ten (10) years of hotel/travel sales and/or account management experience Experience analyzing data and making data‑centric recommendations Experience maintaining national or global accounts Knowledge of the hospitality and travel industry Travel up to 40% It would be useful if you have: Bachelor's Degree In-depth knowledge and use in Delphi or similar property sales management system Experience using Salesforce (CRM) WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world‑class brands (************************************* . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more‑than 100‑year history. Hilton is proud to have an award‑winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog (*********************************** and Instagram (***************************************** to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant_Accommodation_and_Accessibility_Assistance-English-20***********253430519.pdf) if you require an accommodation during the application process. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short‑and long‑term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non‑birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre‑tax commuter benefit and our travel discount. The annual salary range for this role is $100,000-$145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) and the Company's long‑term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE Job: Sales and Marketing Title: Director, Sales Worldwide Accounts Location: null Requisition ID: COR015JO EOE/AA/Disabled/Veterans #J-18808-Ljbffr
    $100k-145k yearly 5d ago
  • Administrator Contact Center Operations

    Hilton 4.5company rating

    Boston, MA job

    is virtual/remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. On the Hilton Reservations and Customer Care \(HRCC\) team _,_ reporting to the Supervisor of Real\-Time and Intraday Operations,you will provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest you interact with\. You will partner with the business to ensure that HRCC is delivering the best customer experience by developing and launching analytic capabilities, driving comprehension of operational objectives, and implementing contact allocation and staffing recommendations for our non\-voice \(chat and email\) contacts\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. Hilton's leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your** **day\-to\-day** **will be like:** + Use and maintain analytical models and reports using BI tools \(e\.g\. MicroStrategy\) to gain an understanding of business operations to implement new business strategies\. + Ensure that operational and financial goals are met by reacting to changes in supply and demand in real\-time by redistributing contacts across HRCC's global contact centers\. + Assess solutions, manipulate and analyze large datasets to distill findings from data, and connect disparate ideas into cohesive well\-grounded recommendations\. **How** **you will** **collaborate with others:** + Become the business subject matter authority on non\-voice \(email and chat channels\) for Intraday Operations\. + Present findings to the business \(internal and external\) and other departments\. + Track non\-voice contact and staffing volume and implement recommendations to improve operations, customer experience and maintain business continuity\. **What projects** **you will** **take ownership of:** + Utilize data analysis to cultivate analytical insight, enabling informed decisions to improve Intraday operations\. + Identify problems through analytical reasoning, conduct root cause analysis, make recommendations, and implement changes\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of experiencein call center operations or workforce planning capacity\. + MicrosoftExcel skills, including advanced formulas **It would be useful if you have:** + Bachelor's degree, or associate degree plus five plus \(5 \) years of professional experience, or High School Degree/GED plus seven plus \(7 \) years professional experience\. + One \(1\) year of experienceanalyzing customer contact data\. + One \(1\) year of experiencewith BI Tools \(MicroStrategy, Alteryx, R and Adobe\)\. **WHAT IT IS LIKE WORKING FOR HILTON** The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $45,000\-$70,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Administrator Contact Center Operations_ **Location:** _null_ **Requisition ID:** _COR015K8_ **EOE/AA/Disabled/Veterans**
    $45k-70k yearly 5d ago
  • Room Operations Internship - Hilton Boston Park Plaza

    Hilton 4.5company rating

    Boston, MA job

    As a college intern you will assist in daily operations and work with customers and Guests as part of your assigned college project to demonstrate your abilities and gain knowledge in the hospitality industry. What will I be doing? If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an internship. Internships are an excellent way for you to gain relevant work experience and new skills that will be invaluable when you are ready to pursue your professional career upon graduating. What are we looking for? College interns are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills and values that follow\: - Positive attitude and good communication skills - Commitment to delivering a high level of customer service - Excellent grooming standards - Ability to work on your own and as part of a team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $30k-37k yearly est. Auto-Apply 24d ago
  • Room Attendant

    Mandarin Oriental Hotel Group 4.2company rating

    Boston, MA job

    The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, suites, and assigned service areas in accordance with Mandarin Oriental's standards. This position plays a key role in ensuring an exceptional guest experience by providing a clean, comfortable, and welcoming environment that reflects attention to detail, care, and brand excellence.
    $31k-37k yearly est. 46d ago
  • Food and Beverage Internship - Hilton Boston Park Plaza

    Hilton 4.5company rating

    Boston, MA job

    A Food and Beverage Intern is responsible for welcoming guests and working across several areas of Food and Beverage during your placement to deliver an excellent Guest and Member experience while managing guest queries\. What will I be doing? As a Food and Beverage Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience\. A Food and Beverage Intern will also be required to manage guest queries\. Specifically, you will be responsible for performing the following tasks to the highest standards: \- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events \- Welcome guests in a polite and friendly manner \- Take and deliver customer orders, consistently demonstrating high levels of customer service \- Prepare set ups for tables and/or rooms \- Follow cash handling procedures \- Manage guest queries in a timely and efficient manner \- Up\-sell with latest departmental incentives \- Ensure compliance of brand standards \- Strive to achieve departmental targets \- Ensure cleanliness of work areas \- Comply with hotel security, fire regulations and all health and safety legislation \- Comply with local licensing laws \- Be environmentally aware \- Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: \- Positive attitude \- Good communication skills \- Commitment to delivering high levels of customer service \- Excellent grooming standards \- Flexibility to respond to a range of different work situations \- Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: \- Previous Food and Beverage and/or industry experience \- Experience with cash handling \- Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Food and Beverage_ **Title:** _Food and Beverage Internship \- Hilton Boston Park Plaza_ **Location:** _null_ **Requisition ID:** _HOT0C7FU_ **EOE/AA/Disabled/Veterans**
    $27k-33k yearly est. 26d ago
  • Part-Time Server/Cashier - DoubleTree by Hilton Boston Bayside

    Hilton 4.5company rating

    Boston, MA job

    A Food Server/Cashier is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. This position is AM shift\. The pay range for this position is $16\-18 hourly, based on experience, skills, and qualifications\. **What will I be doing?** As a Food Server/Cashier, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Respond to guest requests in a timely, friendly and efficient manner + Ensure knowledge of menu and restaurant promotions and specials + Take guest food and/or beverage orders and input orders in appropriate point\-of\-sale system + Accurately total, process and collect payments from guests to include, but not limited to, using the point\-of\-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards + Retrieve and deliver food and beverage orders in a timely manner + Ensure guest satisfaction throughout the meal service + Serve alcoholic/non\-alcoholic beverages in accordance with federal, state, local and company regulations + Ensure serving station is well\-stocked at all times + Upsells additional items to enhance profitability + Brew, sell, promote and prepare non\-alcoholic beverage items according to established recipes and standards **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Part\-Time Server/Cashier \- DoubleTree by Hilton Boston Bayside_ **Location:** _null_ **Requisition ID:** _HOT0C89R_ **EOE/AA/Disabled/Veterans**
    $16 hourly 19d ago
  • Spa Concierge

    Mandarin Oriental Hotel Group 4.2company rating

    Boston, MA job

    SPA CONCIERGE (PART-TIME) Mandarin Oriental, Boston is looking for a Part-Time Spa Concierge to join our Spa team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Join our team at Boston's award-winning, Forbes Travel Guide 5-Star hotel and spa with AAA Guide's 5-diamond designation. The Spa at Mandarin Oriental is Boston's acclaimed, first Forbes Travel Guide 5-Star Spa with consistent regional and national accolades and recognition. About the job Based at the Mandarin Oriental Boston / within the Spa Department in Boston, Massachusetts, the Spa Concierge position is responsible for assisting guests with check-ins and check-outs, booking reservations, assisting guests with all inquiries, as well as provide retail information, help with displays and retail sales. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Spa Concierge reports to the Director of Spa and Wellness and Spa Managers. As Spa Concierge you will responsible for the following duties: * Welcome and register spa guests upon arrival according to spa standards. * Assist guests with phone inquiries, spa reservations, retail sales, and gift certificates. * Provide quality service by responding to guest's requests promptly, efficiently and courteously. * Dealing with enquiries both in person, over the phone, text message, and via e-mail. * Address, check and register special guests' preferences recorded in the spa's PMS. * Provide pre-arrival support for upcoming spa guests including full knowledge of all spa treatments offered and any current promotions. * Anticipate guests' needs to provide an exceptional and unique guest experience in line with MOHG standards. * Support the spa team in providing a seamless journey for all spa guests. * Review invoices and accounts according to spa and hotel policy and procedures. * Take payments and handle cash float properly as outlined in the MOHG's standards. * Showing co-operation and support to all hotel and Residences colleagues. * Stay current with developments, procedures and news through hotel communication channels. * Perform any other reasonable duty as required by the Management Team. As Spa Concierge, we expect from you: * Have a minimum of 1-year experience in a similar position, preferably in a luxury setting. * Maintaining a flexible schedule is required, including weekends and holidays. * Exhibit excellent communication and organization skills. * Thriving in a high-pace and dynamic operation. * Conscientiously working together with other colleagues. * Maintaining a pleasant, friendly and helpful manner. * Consistently clean and healthy personal hygiene and grooming. * Working in a safe, prudent and organized manner. * Able to handle multiple tasks at one time. * Consistently delighting and satisfying our guests. * Handling guest requests in a detailed manner. Working with us means… We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. Compensation The hourly rate of pay for this position is $29.42. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits packages. * Meals served while on duty. * Discounted colleague parking available. * Daily uniform laundering. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $29.4 hourly 37d ago
  • Manager Quality Assurance

    Hilton 4.5company rating

    Boston, MA job

    _\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**
    $75k-100k yearly 42d ago
  • Procurement Coordinator

    Mandarin Oriental Hotel Group 4.2company rating

    Boston, MA job

    Mandarin Oriental, Boston is looking for a Procurement Coordinator to join our Purchasing Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston in the Purchasing Department in Boston, the Procurement Coordinator will assist the Director of Purchasing in supervising all activities related to the Purchasing Department and Storeroom. As Procurement Coordinator, you will be responsible for the following duties: Procurement & Systems Support: * Create, review, and transmit Purchase Orders (POs) in Adaco in the absence of the Director of Purchasing. * Apply invoices accurately in Adaco against corresponding Purchase Orders in a timely manner. * Maintain and update item pricing, vendor changes, and product data within the procurement system. * Assist with requisition review and PO follow-up to ensure accuracy and compliance. * Maintain organized purchasing records, discrepancy logs, and supporting documentation. Receiving & Storeroom Operations: * Assist in the receipt, verification, and distribution of materials, supplies, and food & beverage products. * Ensure all receiving and storeroom Standard Operating Procedures are consistently followed. * Support daily storeroom operations, including organization, cleanliness, and compliance with HACCP standards. * Assist in conducting monthly and quarterly inventories. Inventory Ownership & Management: * Support beverage storeroom inventory control and discrepancy tracking. * Own inventory management for designated storage categories, including Front Office supplies. * Maintain par levels and coordinate replenishment needs in alignment with department usage and forecasts. * Communicate inventory variances, shortages, or irregularities to the Director of Purchasing. Cross-Coverage & Operational Continuity: * Provide coverage for the Storekeeper position during absences, including inventory control and issuance. * Provide administrative coverage for the Director of Purchasing during planned or unplanned absences. * Participate in structured cross-training to ensure proficiency across Purchasing and Storeroom roles. * Support departmental continuity during high-volume periods or staffing gaps. Compliance & Safety: * Maintain compliance with MOHG Safe & Sound standards as related to purchasing, receiving, and storage. * Record and submit HACCP documentation as required. * Ensure work areas are maintained in a clean, organized, and sanitary condition. Other duties as assigned by management. As Procurement Coordinator, we expect from you: * Minimum of 2 years' experience in purchasing, receiving, or inventory operations (luxury hospitality preferred). * Working knowledge of procurement systems (Adaco strongly preferred). * Strong organizational and administrative skills with high attention to detail. * Computer literate with the ability to manage system data and documentation. * Fluency in English with clear communication skills. * Reliable and punctual. * Able to routinely lift, carry, or move materials weighing 50 pounds. * Cross-Training: this position requires cross-training across Purchasing and Storeroom functions. Flexibility and accountability are essential to the success of this position. Desirable: * HACCP Certification * Safe Food Handling Certification Compensation: The hourly rate of pay for this position is $30.00. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local Benefits * A competitive salary and benefits packages * Daily uniform laundering * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $30 hourly 37d ago
  • Chief Engineer - Hampton Inn Boston Seaport

    Hilton 4.5company rating

    Boston, MA job

    Manages the functionality and safety of the facility, including the physical building(s), mechanical equipment, electrical system(s), heating and cooling systems and life safety systems in accordance with local, state and federal laws and regulations. Assigns work, supervises staff and verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Directs outside contractors, communicates with city officials and inspects quality of work by staff. Responds and coordinates responses to guest calls and emergency situations. Interviews, trains, supervises, counsels, schedules and evaluates staff. Oversees the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $54k-99k yearly est. Auto-Apply 18d ago
  • Executive Housekeeper

    Mandarin Oriental Hotel Group 4.2company rating

    Boston, MA job

    Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa introduces Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston within the Housekeeping department in Boston, Massachusetts, the Executive Housekeeper will oversee, lead, and direct all aspects of the department including public areas, guest rooms, laundry, and the heart of the house while maintaining the highest standard of cleanliness. The Executive Housekeeper reports to the Director of Rooms. As Executive Housekeeper, you will be responsible for the following duties: General Management: * Supervision of all Room Attendants, Turndown Attendants, Laundry Attendants, Public Area Attendants, Housepersons, Supervisors, and Assistant Housekeeping Manager. * Motivate, train, evaluate, and discipline all Housekeeping and Laundry employees. * Plan daily, weekly, monthly, and quarterly assignments and projects for all Housekeeping colleagues. * Perform administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests and monthly consumption reports. * Implement control on department labour costs. Minimize costs while ensuring adequate staffing is available to provide five-star services. * Schedule walk-throughs and follow up with all outside contractors. * Maintain an ongoing Safe & Sound program. Guestrooms and Public Areas: * Perform daily inspection of all public areas, guestrooms, exterior of building and back house areas, to ensure that the highest standards of cleanliness are met. * Monitor progress, ensure completion of deep cleaning program and assign tasks to housekeeping colleagues. * Conducts daily standards testing to ensure that all Mandarin Oriental, Boston standards are strictly adhered to. Guest Experience: * Respond to guest questions. Provide guest assistance, direction and information as requested. * Resolve guest complaints with urgency. * Conduct daily communication meetings. * Assist in performing line level functions as needed. Other duties as assigned by management. As Executive Housekeeper, we expect from you: * 5 years of experience in a similar role; experience in luxury hospitality is strongly preferred. * Strong time management and prioritization skills. * Effective management, leadership, organizational, and communication skills. * Complete administrative proficiency. * Reading, writing, and oral proficiency in the English language. * Ability to stand or walk for prolonged periods of the shift; ability to frequently push, pull, and lift carts or items weighing up to 25 pounds. Desirable: * College degree in Hospitality Management or a similar field. Compensation: The salary range for this position is $90,000 to $105,000 annually. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits package * Complimentary dry-cleaning services * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?
    $90k-105k yearly 37d ago
  • Busperson

    Hilton Worldwide 4.5company rating

    Boston, MA job

    Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning. Starting hourly rate: $19.95 Only guaranteed working one day a week. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $20 hourly 2d ago
  • Part - Time Night Auditor

    Hilton Garden Inn Boston, Ma Careers 4.5company rating

    Boston, MA job

    Full-time Description We are seeking a hands-on dynamic individual to join our hospitality team. The primary function of the Night Auditor is to assist the hotel guests on the overnight shift and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. The Night Auditor audits, balances and reports on the various areas of the hotel to provide accurate, timely information and to ensure company and hotel policies and procedures are followed while being mindful of fraud prevention. Responsibilities: Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am. Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud. Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Run the night audit final, after ensuring all revenue is in balance. Attending to guest needs at the front desk. The benefits package offered to eligible associates includes: Medical and Dental Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: High school education or equivalent experience is required. An Accounting background is preferred but not required. Ability to be on call and scheduled when necessary. This position requires attention to detail and the ability to compile facts and figures. In addition to general office equipment, you will regularly operate Hotel systems and software, including a cash register. You must be able to communicate effectively and courteously over the telephone and in person. This position may occasionally require lifting luggage up to 50 pounds. Availability weekends and holidays.
    $29k-35k yearly est. 60d+ ago
  • Revenue Management Internship - Hilton Boston Park Plaza

    Hilton Worldwide 4.5company rating

    Boston, MA job

    The role aims to be recognized as a trusted team member. This role supports the Revenue Management lead and Reservations in all training and development activities to develop best-in-class professionals and assists in developing their team. This role supports a robust control and compliance environment. What are we looking for? * Answers calls, returns e-mails and voicemails. Assists guest in booking reservations, by providing superior property knowledge. * Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements. * Reviews actualized rooms for potential billing errors. * Reviews group pick up, assist in ensuring proper availability. Monitors and charges * No Shows and Late Cancels daily. * Reviews and audist third parties and consolidate. * Assists management by booking transient reservations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $37k-63k yearly est. 26d ago
  • Analyst/Clerk Accounting - Hilton Boston Logan

    Hilton 4.5company rating

    Boston, MA job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Analyst / Clerk of Accounting will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Analyst/Clerk will participate in the development and processes of accurate reports and account management. Starting Hourly Rate\: $29.80 What will I be doing? The Analyst / Clerk of Accounting will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Analyst/Clerk will participate in the development and processes of accurate reports and account management. In addition to performance, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Perform applicable retained Accounts Receivable, Accounts Payable, Payroll and General Accounting functions Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes Participate in the production of monthly accounts as directed Complete month-end responsibilities Execute internal control over revenues, expenses, assets and liabilities of the hotel Participate in special projects, team training and development Perform other duties and responsibilities as assigned or required Reports results to others and aids others to understand financial matters Develops and maintains constructive and cooperative working relationships with other finance departments and corporate departments they support Collaborates with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals Attends staff meetings pertinent to work assignments Researches and responds to information requests from internal departments and management Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required
    $29.8 hourly Auto-Apply 9d ago
  • PT Barista/Cashier

    Hilton 4.5company rating

    Boston, MA job

    Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. Performs general cleaning tasks to adhere to health and safety standards. The pay range for this position is $20-$21 hourly, based on experience, skills, and qualifications. Welcomes and connects with every guest to provide excellent customer service Discover guest needs and appropriately suggests product to enhance service and meet sales Assist with selection and purchase of specialty coffee and whole bean sales Prepares a variety of customer beverage orders to Starbucks standards Performs cleaning tasks in accordance with the duty rosters Cash handling and inventory stocking and recording EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $20-21 hourly Auto-Apply 14d ago
  • Finance Internship - Hilton Boston Park Plaza

    Hilton 4.5company rating

    Boston, MA job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects. What are we looking for? Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections - Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate - Ability to proactively identify and prevent potential problems - Ability to help develop problem solving skills among direct reports and other team members as appropriate - Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities - Detail oriented and organized - Ability to develop presentations and effectively present to all levels of company, hotels & owners. - Strong communication and negotiation skills (all levels of management and external customers) - Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required Additional Preferences\: - University degree in Accounting or Finance What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $32k-39k yearly est. Auto-Apply 25d ago
  • Catering Sales Manager - Four Seasons Hotel Boston

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Boston, MA

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. The Role Four Seasons Hotel Boston is looking for a Corporate Catering Sales Manager who shares our passion for excellence and is enthusiastic about joining our dynamic Marketing & Sales team. The Catering Sales Manager is an integral part of Hotel management who is responsible for attainment of assigned catering/banquet goals that contribute to the overall performance of the hotel. The Corporate Catering Sales Manager is responsible for negotiating event business through B2B channels, developing effective sales strategies to counter the competition, developing valuable business leadership that results in additional sales and new customers, and actively soliciting new business and responding to inquiries with the intention of confirming profitable catering business with a wide range of clients. The ideal candidate can pay attention to detail, have high level of creativity, the ability to handle multiple tasks and make decisions in a fast-paced client driven environment. This is an exciting opportunity to be part of a high-performing team. A four-year college degree in hospitality management, marketing, business or related degree or equivalent experience is required. Two or more years of sales related experience is preferred. Salary Range: $83,963 - $88,850 What to Expect from Your Work Experience * Be part of a cohesive team with a singular focus on creating the best possible guest experience * Demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons. * Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. * Market-leading pay and a comprehensive benefit plan. * Experience other Four Seasons Hotels and Resorts through the complimentary room nights program. * Medical, Dental and Vision Insurance. * 401k participation with company matching program. * Complimentary Life insurance. * Vacation & Paid Sick Time Off. * Complimentary Employee Meals. * And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: ********************************* *********************************************** ******************************** *************************** **************************************************************** **************************************** *********************************** We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************ Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $84k-88.9k yearly Auto-Apply 40d ago

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