Four Seasons Hotels and Resorts jobs in Chicago, IL - 84 jobs

The iconic Hilton Chicago Downtown is looking for a Sales Liaison / Catering & Events Coordinator. This is an excellent entry-level role for someone eager to learn, grow, and build a career within Sales, Catering, and Events at a landmark Hilton property. What will I be doing? In this role, the primary focus is supporting the Group, Business Travel, and Leisure Sales teams with on-property service and site inspections. The individual will work closely with the management team and play a key role in facilitating site inspections, group client walk-ins, and other guest and client needs while on property. Specifically, you will: * Serve as primary liaison between Sales department and hotel departments * Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams * Review and report on Sales productivity highlights on a regular basis * Coordinate on-property site inspections for Sales Managers * Become an expert of hotel meetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets * Facilitate site inspections and walk-in visits * Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities * Support the Catering, Events, and Reservations teams in an administrative capacity What are we looking for? * 1 year hotel experience * Guest facing experience * Teamwork, working with offsite remote team - as you will need to travel to Palmer House * ADA requirements - A lot of walking * Microsoft Office Required - Outlook/word Shift Pattern: Flexible scheduling based off client sites and business demands The estimated hourly rate range is $23.00 to $25.00 and it is based on applicable and specialized experience and location. The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Medical Insurance Coverage - for you and your family * Best-in-Class Paid Time Off (PTO) * Complimentary Meals in the Team Member Restaurant * Complimentary Access to the Hotel Athletic Club * Go Hilton Hotel Discount program: 100 nights of discounted hotel stays * Mental health resources including Employee Assistance Program, subject to eligibility * Parental leave to support new parents * 401K plan and company match * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Continuing Education opportunities * Career growth and development * Recognition and rewards programs

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent/Night Auditor for the Hilton Chicago/Oak Lawn Il. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting  Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Pay Range for this position is $16 to $18 based on experience and qualifications. Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

**Hilton Chicago** - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown\. With 1,544 guest rooms, this full\-service convention hotel stands as one of the city's most celebrated destinations and is looking for a **Director of Housekeeping\!** Home to over 800 team members, **Hilton Chicago** takes pride in fostering a culture of excellence, teamwork, and growth\. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the \#2 Best Big Company to Work For in 2025\! We are seeking an experienced **Director of Housekeeping** \. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others\. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence\. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering\. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential\. OnQ experience is highly desired, and bilingual candidates are encouraged to apply\. This is a high\-volume, fast\-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people\. **What will I be doing?** + Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards\. + Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation + Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward + Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations + Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments + Recruit, interview and train team members\. \#LI\-JG1 **About us** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Hospitality \- We're passionate about delivering exceptional guest experiences\. Integrity \- We do the right thing, all the time\. Leadership \- We're leaders in our industry and in our communities\. Teamwork \- We're team players in everything we do\. Ownership \- We're the owners of our actions and decisions\. Now \- We operate with a sense of urgency and discipline **The Benefits** The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location\. Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the U\.S\. \(************************************************************************************************************ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _for you and your family_ + Best\-in\-Class Paid Time Off \(PTO\) + Complimentary Meals in the Team Member Restaurant + Complimentary Access to the Hotel Athletic Club + Go Hilton travel program: 100 nights of discounted travel + Mental health resources including Employee Assistance Program, subject to eligibility + Parental leave to support new parent + 401K plan and company match + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Continuing Educationopportunities + Career growth and development + Recognition and rewards programs _\#LI\-JB1_ **Job:** _Housekeeping and Laundry_ **Title:** _Director of Housekeeping \- Hilton Chicago_ **Location:** _null_ **Requisition ID:** _HOT0C5S2_ **EOE/AA/Disabled/Veterans**

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Chef for the Hilton Chicago/Oak Lawn in Oak Lawn, Il. Job Purpose: Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas. Recommends menu and procedural changes. Recommends the budget and manages food and labor costs within approved budget constraints. Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product. Manage Human Resources in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. Analyze Banquet Event Orders, plan and coordinate the functions with the catering staff to ensure events meet/exceed customer expectations. Monitor and control maintenance/sanitation of the kitchen and equipment to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Assist in the creation and planning of menus and implement changes to continue to attract business. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required. Prepare all food items according to standard recipes and as specified on guest check and following company and brand standards, to ensure consistency of product and achieve high guest satisfaction. Prepare daily requisitions for supplies and food items for production. Visually inspect, select, and use only food items of the highest standard in the preparation of all menu items. Check and control the proper storage of product and check portion control, to maintain qualify product. Keep all refrigeration, equipment, and storage and working areas in clean, working condition in order to comply with health department regulations. Good working knowledge of accepted standards of sanitation. Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers, kettles, etc) Must have knowledge of food and beverage preparation and service. Promptly report all maintenance issues Properly receive and store food and other deliveries Consult with upper kitchen management on a daily basis as well as with other departments that are directly related to the Food & Beverage Department. Participate in long range planning. Participate, support and make recommendations for ongoing hotel programs with continues improvement in networking. Participate in physical inventories Guest Relations Be readily available/ approachable for all guests. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Extend professionalism and courtesy to guests at all times. Adhere to all applicable Company Standard Operating Procedures. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, memorandums Be available to help other departments in emergency situations Perform other assignments as directed by supervisor. Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures, lost and found items and security concerns. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Ability to read recipes and follow their instructions. Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment. Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis. Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Requires finger dexterity to be able to operate office equipment. Ability to obtain and/or maintain any government required licenses, certificates or permits. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Salary range between $80,000 to $90,000 per year plus bonus potential based on qualifications Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher for the Hilton Chicago/Oak Lawn in Oak Lawn, IL. P OSITION S UMMARY: OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION. WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES. PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT PUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT” REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK. DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. OTHER DUTIES PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS. PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS. PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. REQUIRED KNOWLEDGE / SKILLS / ABILITIES: GOOD WORKING KNOWLEDGE OF ACCEPTED STANDARDS OF SANITATION. KNOWLEDGE OF OPERATING A DISHWASHER, FLOOR STRIPPER, BUFFER. ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE IN ORDER TO READ LABELS TO PUT FOOD AND DRY GOODS IN THE PROPER PLACE, AND COMMUNICATE WITH OTHER TEAM MEMBERS. ABILITY TO WORK IN CONFINED SPACES. ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES. SUFFICIENT MANUAL DEXTERITY OF HAND IN ORDER TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC. DESIRED SOFTWARE PROFICIENCIES: NONE SUPERVISORY R ESPONSIBILITIES: NONE EDUCATION / EXPERIENCE: HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED. SOME WORK EXPERIENCE IN RELATED FIELD PREFERRED. SOME HOSPITALITY EXPERIENCE PREFERRED. PHYSICAL REQUIREMENTS THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES: FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS; CONSTANT - 6-8 HOURS PHYSICAL ACTIVITY FREQUENCY SITTING RARE WALKING CONSTANT CLIMBING STAIRS FREQUENT CROUCHING/BENDING/STOOPING FREQUENT REACHING FREQUENT GRASPING CONSTANT PUSHING/PULLING FREQUENT NEAR VISION CONSTANT FAR VISION CONSTANT HEARING CONSTANT TALKING OCCASIONAL SMELL OCCASIONAL LIFTING/CARRYING (# LBS) FREQUENT - UP TO 50 LBS. TRAVEL NEVER MATERIALS / EQUIPMENT USED DISHWASHER Full Time and Part Time openings are available! Pay: Hourly rate between $17.00 to $19.00 based on experience Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision (Full Time) Vacation & Holiday Pay (Full Time) Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) with company match Employee assistance program Employee discount Flexible schedule Life insurance (Full Time) Referral program

The DoubleTree by Hilton Chicago Magnificent Mile is seeking to hire a Busperson to join their HotHouse team! Tucked between Magnificent Mile shopping and Navy Pier attractions, our location makes exploring Chicago easy. We're a 10-minute walk from 360 CHICAGO, Millennium Park, and the CTA Red Line. Relax with a cocktail after a rooftop swim - the pool and bar are open all summer. The Mile offers condo-style stays with city views on the top five floors This person is responsible for stocking all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning. Shift\: must be able to work a flexible shift that includes, daytime (breakfast & Lunch), weekends and holiday. Pay\: 15.75 per hour The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to your pay when you need it through DailyPay Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Hilton Chicago is seeking a dynamic leader to join their team as the **Director of Food and Beverage** \. Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, the hotel has been meticulously redesigned and restored in a way that preserves the magnificence of its early 20th Century style while incorporating all of the 21st Century conveniences our guests expect\. With 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and 3 food and beverage outlets, this opportunity is the next step to grow you career\. Click here to learn more:Hilton Chicago \(************************************************************** The ideal candidate will be an innovative leader, able to build processes and procedures while providing mentorship to the team\. Experience with bars, restaurants, and events, union team members, and change management along with 4\-5 years of assistant or director level experience will round out our next **Director of Food and Beverage** \. Come join us\! **What will I be doing?** + Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation\. + Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments including all food and beverage outlets and banquets\. + Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result\. + Implement effective controls of food, beverage and labor costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses\. + Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions\. Maximize food and beverage department profitability\. + Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes\. + Investigate and resolve food quality and service complaints\. + Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc\. + Ensure compliance with all Hilton policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations\. + Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures\. + Participate in the development of the annual budget; develop short and long term financial operating plans\. + Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc\. + Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook\. **What are we looking for?** The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation\. + Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction\. + Ability to walk, stand, and/or bend continuously to perform essential job functions\. + Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems\. + Ability to work under pressure and deal with stressful situations during busy periods\. + Ability to access and accurately input information using a moderately complex computer system\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline\. In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the World \(*********************************************************************************************** support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _ for you and your family _ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + 401K plan and company match to help save for your retirement + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + Career growth and development + Recognition and rewards programs The estimated annual salary for this role is between $170,000 and $190,000 and is based on applicable and specialized experience and location\. Additionally, this role is eligible for an annual bonus, subject to Hilton's applicable bonus plan guidelines\. **Job:** _Food and Beverage_ **Title:** _Director of Food and Beverage \- Hilton Chicago_ **Location:** _null_ **Requisition ID:** _HOT0C8DS_ **EOE/AA/Disabled/Veterans**

A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability * Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner * Support and assist team members in handling guest inquiries and requests and in resolving guest complaints * Schedule, assign daily work, lead pre-shift meetings, inform and train team members * Monitor, observe and assist in evaluating team member performance * Monitor lobby traffic and adjust staffing accordingly What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Hilton Chicago is excited to welcome a Senior Event Manager to the team to oversee and service large\-scale groups for our iconic property\! This is an incredible opportunity to create unforgettable experiences at one of Chicago's most legendary hotels-home to the city's largest event and meeting space\. We're seeking a candidate with 4 years of event experience within a mid\- to large\-size hotel, a strong understanding of hotel event operations, and a passion for delivering exceptional guest experiences\. The ideal person is a proactive leader, a creative problem\-solver, and someone who thrives in a collaborative, high\-energy environment\. Join a fun, supportive team and work alongside some of the best leaders in the industry\. **Position Statement** As Senior Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high\-level service throughout the pre\-event, event, and post\-event phases of all hotel events\. This position primarily handles complex events\. You will be required to ensure a seamless turnover from sales to service back to sales\. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events\. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience\. **Position Summary** As a Team Member in this role, you will be responsible to: + To organize, plan and prioritize your duties by developing plans and goals\. + Timely communication to internal and external clients via telephone, email, written documents or in person\. + Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations\. + Demonstrate knowledge of job systems, products, booking systems, and processes\. + Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts\. + Selling and influencing both internal and external clients\. + Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\. + Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed\. + Participate in customer site inspections and assist with the sales process as necessary \#LI\-JW1 The Benefits The estimated annual salary for this role is between $73,000 and $78,000 and is based on applicable and specialized experience and location\. This role also has the opportunity for quarterly team bonus incentive Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the U\.S\. \(************************************************************************************************************ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - for you and your family + Best\-in\-Class Paid Time Off \(PTO\) + Complimentary Meals in the Team Member Restaurant + Complimentary Access to the Hotel Athletic Club + Go Hilton travel program: 100 nights of discounted travel + Mental health resources including Employee Assistance Program, subject to eligibility + Parental leave to support new parent + 401K plan and company match + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Continuing Education opportunities + Career growth and development + Recognition and rewards programs **Job:** _Catering and Event Services_ **Title:** _Senior Event Manager \- Hilton Chicago_ **Location:** _null_ **Requisition ID:** _HOT0C4EQ_ **EOE/AA/Disabled/Veterans**

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Night Manager/Evening Manager on Duty for the Hilton Chicago/Oak Lawn IL Your expertise shapes us: The Night Manager/Evening Manager on Duty will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Night Manager/Evening Manager on Duty will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, reservations, and guest service, assisting with all other area of operations during the evening shift Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment You Are: An experienced Assistant General Manager with 2+ years of supervisory hotel operations Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt. Knowledgeable in financial statements and budget including staffing guidelines. Proven ability to deliver exceptional guest service results as measured through guest satisfaction Great at developing, and/or implementing policies, procedures and systems to improve business operations. Able to embrace property safety programs to include training, reporting, and incentives. Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: $58K-$60K Annual Salary based on experience Quarterly Bonus Health, vision, and dental insurance 401(k) Vacation Paid Holidays Opportunities for growth Discount programs for shopping, travel, tickets and more. Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW All candidates will be required to complete a pre-employment drug screening and background check. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.

A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Set banquet tables to meet function specifications + Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments + Ensure menu knowledge + Remove china, glassware, silverware, etc\. from tables at the conclusion of the meal period and deliver to the stewarding area + Ensure guest satisfaction throughout the meal service + Respond to guest requests in a friendly, timely, and efficient manner + Assist fellow team members and other departments wherever necessary to maintain positive working relationships + Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _FT Banquet Server \- Hilton Orrington_ **Location:** _null_ **Requisition ID:** _HOT0BMV6_ **EOE/AA/Disabled/Veterans**

The Hilton of Chicago Cluster is seeking a Senior Sales Manager to join their dynamic cluster to handle groups of 101-3,999 guest rooms on peak along with meeting space and F & B. Embrace the opportunity to drive sales for three iconic hotels located in downtown Chicago. Become a part of our team, showcasing our award-winning brand and securing bookings for remarkable groups. The annual salary range for this role is $110,000+ and is based on experience The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Go Hilton travel discount program\: 100 nights of discounted travel per calendar year 401(k) plan Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Ideal Candidate would have the following: Minimum of two years of hotel group sales experience within large, big box hotel of 500+ rooms and 40,000 sq. feet + of convention space - Positive attitude and good communication skills Understanding of hotel sells and demonstrates a hunger to grow, but also a collaborator Comfortable speaking directly to decision makers & strong critical thinking skills Passion for sales and for achieving targets and objectives It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiarization with Delphi.fdc/Salesforce Experience within Hilton processes and programs What Will I Be Doing? A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. POSITION STATEMENT This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations\: Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-JW1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

About us Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline The Benefits The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location. Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Best-in-Class Paid Time Off (PTO) Complimentary Meals in the Team Member Restaurant Complimentary Access to the Hotel Athletic Club Go Hilton travel program\: 100 nights of discounted travel Mental health resources including Employee Assistance Program, subject to eligibility Parental leave to support new parent 401K plan and company match Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Continuing Education opportunities Career growth and development Recognition and rewards programs #LI-JB1 EOE/AA/Disabled/Veterans Hilton Chicago - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city's most celebrated destinations and is looking for a Director of Housekeeping! Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025! We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people. What will I be doing? Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments Recruit, interview and train team members. #LI-JG1

Step into the realm of unparalleled luxury and innovation as the **Director of Sales and Marketing** at Waldorf Astoria Chicago \(************************************************************************************************************************************************************************* you'll orchestrate captivating experiences and shape the future of hospitality at our iconic property nestled in the heart of Chicago's prestigious Gold Coast\. As the **Director of Sales and Marketing** , you will be responsible for overseeing commercial strategies for your hotel\. Your goal is to improve the performance of the asset by connecting strategy and business processes\. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions\. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth\. **What will I be doing?** The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process\. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance\. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals\. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills\. Strategy: ·Produce your hotel's Annual Multi\-Year Commercial Strategy Plan, in partnership with on\-property leaders and regional support ·Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves ·Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient ·Work with Commercial Leadership to ensure that Business Review Guidelines \(current to 5 years\) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share ·Support hotel B2B marketing, digital marketing, social media, public relations and communications activities\. Guide the e\-Commerce teams to ensure online hotel content is accurate and effective ·Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies ·Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets ·Develop and execute departmental expense budget and forecasts ·Develop and maintain detailed and real\-time knowledge of all competitor and market activity ·Responsible for the execution of the Sales and Catering Sales annual SIP \(Sales Incentive Program\) Leadership: ·Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel\. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies ·Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi\-annual basis ·Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools ·Responsible for recruiting and retention of all sales and marketing roles ·Lead, engage, and develop team members, including ongoing performance development and Career Development Plans ·Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: oGroup Sales oBusiness Transient Sales oLeisure Sales oCatering Sales oMarketing ·Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: ·Own performance and commercial activity reporting for each of your hotels \(i\.e\., performance status communication and response plans\) ·In concert with AVPs, Regional Commercial Director and General Manager\(s\), present commercial strategies to key business partners and ownership groups\. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside \(strengths & weaknesses\) ·Liaise with Hilton Worldwide Sales, regional support and brand teams ·Build strong relationships with CVB, community influencers and 3rd party travel partners ·High level of engagement with customers from all sales segments ·Support of team's high\-impact site visits and pre\-convention meetings ·Support of sales managers sales travel into feeder markets **What are we looking for?** To fulfill this role successfully, you should demonstrate the following minimum qualifications: ·Hotel Sales, Catering or Marketing Experience ·Leadership management Experience - Two years Minimum in a Director level role ·Ability to travel ·Experience in hotel management, or related industry, essential ·Highly professional presentations and communication \(oral and written\) skills ·Proficiency with standard Microsoft Office ·Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: ·Four\-year college degree preferred ·Adaptable experience with business strategy, business planning, and business plan development ·Ability to speak multiple languages ·Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: ·Hospitality \- We're passionate about delivering exceptional guest experiences\. ·Integrity \- We do the right thing, all the time\. ·Leadership \- We're leaders in our industry and in our communities\. ·Teamwork \- We're team players in everything we do\. ·Ownership \- We're the owners of our actions and decisions\. ·Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: ·Quality ·Productivity ·Dependability ·Customer Focus ·Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! The Benefits - Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\. \(********************************************************************* Best Workplaces for Women List \- 5th Year In a Row\. \(*********************************************************************************************************************************************************************************************************************** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: ·Health insurance ·Career growth and development ·Team Member Resource Groups ·Recognition and rewards programs ·Go Hilton travel discount program ·Best\-in\-Class Paid Time Off \(PTO\) ·Supportive parental leave ·Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount ·Debt\-free education: Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_ ·Sales Bonus Plan _The annual salary range for this role is $160,000 \-$175,000 and is based on applicable and specialized experience and location\._ _\#LI\-TA1_ **Job:** _Sales_ **Title:** _Director of Sales and Marketing \- Waldorf Astoria Chicago_ **Location:** _null_ **Requisition ID:** _HOT0C6Y3_ **EOE/AA/Disabled/Veterans**

EOE/AA/Disabled/Veterans The iconic Hilton Chicago Downtown is looking for a Sales Liaison / Catering & Events Coordinator. This is an excellent entry-level role for someone eager to learn, grow, and build a career within Sales, Catering, and Events at a landmark Hilton property. What will I be doing? In this role, the primary focus is supporting the Group, Business Travel, and Leisure Sales teams with on-property service and site inspections. The individual will work closely with the management team and play a key role in facilitating site inspections, group client walk-ins, and other guest and client needs while on property. Specifically, you will: Serve as primary liaison between Sales department and hotel departments Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams Review and report on Sales productivity highlights on a regular basis Coordinate on-property site inspections for Sales Managers Become an expert of hotel meetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets Facilitate site inspections and walk-in visits Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities Support the Catering, Events, and Reservations teams in an administrative capacity What are we looking for? 1 year hotel experience Guest facing experience Teamwork, working with offsite remote team - as you will need to travel to Palmer House ADA requirements - A lot of walking Microsoft Office Required - Outlook/word Shift Pattern: Flexible scheduling based off client sites and business demands The estimated hourly rate range is $23.00 to $25.00 and it is based on applicable and specialized experience and location. The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Medical Insurance Coverage - for you and your family Best-in-Class Paid Time Off (PTO) Complimentary Meals in the Team Member Restaurant Complimentary Access to the Hotel Athletic Club Go Hilton Hotel Discount program\: 100 nights of discounted hotel stays Mental health resources including Employee Assistance Program, subject to eligibility Parental leave to support new parents 401K plan and company match Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Continuing Education opportunities Career growth and development Recognition and rewards programs

The DoubleTree by Hilton Chicago Magnificent Mile is seeking to hire a Busperson to join their HotHouse team\! Tucked between Magnificent Mile shopping and Navy Pier attractions, our location makes exploring Chicago easy\. We're a 10\-minute walk from 360 CHICAGO, Millennium Park, and the CTA Red Line\. Relax with a cocktail after a rooftop swim - the pool and bar are open all summer\. The Mile offers condo\-style stays with city views on the top five floors This person is responsible for stocking all service stations and assists food servers with table service\. Clears dirty table settings and prepares table for resetting\. Resets all service ware as prescribed\. Maintains stock and cleanliness of stations\. Serves guests beverages, breads and butter to begin their dining experience\. Transports all dirty tableware to dishwashing area for proper cleaning\. **Shift** : must be able to work a flexible shift that includes, daytime \(breakfast & Lunch\), weekends and holiday\. **Pay** : 15\.75 per hour **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\. \(*************************************************************** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to your pay when you need it through DailyPay + Health insurance + Career growth and development + Team Member Resource Groups + Recognition and rewards programs + Go Hilton travel discount program + Best\-in\-Class Paid Time Off \(PTO\) + Supportive parental leave + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education \(**************************************************************************************************************************************** Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) \*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\. **What will I be doing?** As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\. + Ensure tableware is in good and working condition and report any defects for repair + Stock, maintain and clean designated food station\(s\) + Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\. + Retrieve and transport dirty tableware to dishwashing area + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Busperson, HotHouse \- DoubleTree by Hilton Chicago Magnificent Mile_ **Location:** _null_ **Requisition ID:** _HOT0C6GL_ **EOE/AA/Disabled/Veterans**

A Banquet Set\-Up Attendant is responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Banquet Set\-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Set tables and chairs to meet function specifications\. + Clean meeting space including washing meeting room walls at beginning of events + Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _Houseperson \- Banquets \- Hilton Orrington_ **Location:** _null_ **Requisition ID:** _HOT0BWXO_ **EOE/AA/Disabled/Veterans**

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.