Banquets Manager
Food & beverage assistant manager job at Four Seasons Hotels and Resorts
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie's, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
Four Seasons Resort Palm Beach is seeking a Banquet Manager to join our exciting Team. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!
Join our Team
The ideal candidate must be able to help plan, organize, control and direct the work of employees in the Banquet Department while ensuring guest satisfaction. Previous supervisory/management experience in Food and Beverage is preferred. Home position will be Banquets, however this position will also float between other outlets and provide general assistance to the F&B Division. This is a great opportunity for the right candidate who is ready to partner with the Food & Beverage and Sales & Catering teams to create and produce the best overall banquets experience for our guests.
About Four Seasons Resort Palm Beach
Here at Palm Beach Island's only Five-Star, Five-Diamond resort, the feel is timeless, charming and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. In collaboration with some of the world's best design and culinary talent including Florie's, the only restaurant and bar in the United States in partnership with three Michelin-starred, World's Best Chef Mauro Colagreco, write the next chapter of your career in an authentic Palm Beach paradise.
Service Culture
Currently operating 119 hotels and resorts, and 44 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For' every year since 1998…join our team and discover why.
What to Expect
Competitive Salary & Wages
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Auto-ApplyDirector of Food & Beverage
Miami, FL jobs
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Provide restaurant guests with friendly and professional service, excellent food quality, strong price value, and consistency of execution in an attractive, well-maintained environment. Development of an annual marketing plan to penetrate new sales opportunities and maximize use within existing markets.
Some of your responsibilities include:
* Achieve budgeted revenues and expenses and improve profitability related to the F+B department.
* Monitor budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll.
* Increase level of guest happiness by delivery of an outstanding product and service.
* Direct the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work.
* Direct supervision of the Executive Chef to provide excellent quality and presentation of all food to the guests.
* Provide direct oversight of the property-wide Banquet and Catering operations.
* Partner with the Sales Department to review all F+B minimums and selling guidelines.
* Collaborate with Director of Sales and Director of Catering on sales and marketing strategies.
* Directly lead all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations.
* Review and approve all menus and pricing in restaurant outlets and banquet/catering.
* Ensure that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position.
* Develop a selection and pricing strategy for all liquors and wines, and supervise their procurement.
* Ongoing maintenance of the physical asset through capital planning as required in the budget process.
* Follow all Health and Safety regulations.
* Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve.
What You Bring
* Bachelor's Degree in Hospitality/Restaurant Management or equivalent field is preferred.
* Minimum 3 years' experience as a Restaurant General Manager or Director of Food and Beverage.
* Food Handler and Alcohol Awareness Certifications (if applicable).
* Level 1 or higher certification of Court of Master Sommelier or equivalent experience is required.
* Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, PL management.
* Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity.
* Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance.
* Previous systems knowledge and experience with Aloha/Avero, Infogenesis, OpenTable, and ADP/eTime payroll or combination of these systems is required.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
INDSJ
Be Yourself. Lead Yourself. Make it Count.
Director of Food & Beverage
Miami, FL jobs
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Provide restaurant guests with friendly and professional service, excellent food quality, strong price value, and consistency of execution in an attractive, well-maintained environment. Development of an annual marketing plan to penetrate new sales opportunities and maximize use within existing markets.
Some of your responsibilities include:
Achieve budgeted revenues and expenses and improve profitability related to the F+B department.
Monitor budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll.
Increase level of guest happiness by delivery of an outstanding product and service.
Direct the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work.
Direct supervision of the Executive Chef to provide excellent quality and presentation of all food to the guests.
Provide direct oversight of the property-wide Banquet and Catering operations.
Partner with the Sales Department to review all F+B minimums and selling guidelines.
Collaborate with Director of Sales and Director of Catering on sales and marketing strategies.
Directly lead all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations.
Review and approve all menus and pricing in restaurant outlets and banquet/catering.
Ensure that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position.
Develop a selection and pricing strategy for all liquors and wines, and supervise their procurement.
Ongoing maintenance of the physical asset through capital planning as required in the budget process.
Follow all Health and Safety regulations.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve.
What You Bring
Bachelor's Degree in Hospitality/Restaurant Management or equivalent field is preferred.
Minimum 3 years' experience as a Restaurant General Manager or Director of Food and Beverage.
Food Handler and Alcohol Awareness Certifications (if applicable).
Level 1 or higher certification of Court of Master Sommelier or equivalent experience is required.
Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, PL management.
Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity.
Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance.
Previous systems knowledge and experience with Aloha/Avero, Infogenesis, OpenTable, and ADP/eTime payroll or combination of these systems is required.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
INDSJ
Be Yourself. Lead Yourself. Make it Count.
Director of Food & Beverage - Kimpton Epic Hotel
Miami, FL jobs
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Provide restaurant guests with friendly and professional service, excellent food quality, strong price value, and consistency of execution in an attractive, well-maintained environment. Development of an annual marketing plan to penetrate new sales opportunities and maximize use within existing markets.
**Some of your responsibilities include:**
+ Achieve budgeted revenues and expenses and improve profitability related to the F+B department.
+ Monitor budgets in all areas of cost control with consistent focus on cost of inventory, sales, and payroll.
+ Increase level of guest happiness by delivery of an outstanding product and service.
+ Direct the daily activities and assignments of staff, ensure appropriate coverage, develop and communicate departmental strategies and goals, and assign/prioritize work.
+ Direct supervision of the Executive Chef to provide excellent quality and presentation of all food to the guests.
+ Provide direct oversight of the property-wide Banquet and Catering operations.
+ Partner with the Sales Department to review all F+B minimums and selling guidelines.
+ Collaborate with Director of Sales and Director of Catering on sales and marketing strategies.
+ Directly lead all aspects of banquet operations including developing and maintaining managerial and captain oversight of all operations.
+ Review and approve all menus and pricing in restaurant outlets and banquet/catering.
+ Ensure that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position.
+ Develop a selection and pricing strategy for all liquors and wines, and supervise their procurement.
+ Ongoing maintenance of the physical asset through capital planning as required in the budget process.
+ Follow all Health and Safety regulations.
+ Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve.
**What You Bring**
+ Bachelor's Degree in Hospitality/Restaurant Management or equivalent field is preferred.
+ Minimum 3 years' experience as a Restaurant General Manager or Director of Food and Beverage.
+ Food Handler and Alcohol Awareness Certifications (if applicable).
+ Level 1 or higher certification of Court of Master Sommelier or equivalent experience is required.
+ Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, PL management.
+ Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity.
+ Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance.
+ Previous systems knowledge and experience with Aloha/Avero, Infogenesis, OpenTable, and ADP/eTime payroll or combination of these systems is required.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
INDSJ
**Be Yourself. Lead Yourself. Make it Count.**
Assistant Food & Beverage Manager, Playa - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
The Diplomat Beach Resort, Curio by Hilton, is looking to hire an Assistant Food and Beverage Manager to lead at its newly reimagined restaurant, Playa - set to reopen soon! Playa is a tropical restaurant with indoor and outdoor seating with a Latin inspired menu. This oceanfront resort features 1,000 rooms, two beachside pools, a kids' splash pad, and 1,000 feet of beach. The Assistant Food and Beverage Manager will oversee a team of 30+ and reports to the Food and Beverage Manager at Playa.
Shift Pattern: Must have full-availability between 8AM - 10PM
The ideal candidate will have a minimum of 1-2 years of experience in food and beverage operations, flexibility to work evenings, weekends, and holidays is essential, along with a commitment to delivering exceptional guest service in a dynamic, high-volume environment.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:
Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
Ensure consistency in food quality and presentation and monitor cost and portion controls
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Assist in recruiting, interviewing and training team members
#LI-JG3
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Auto-ApplyDirector of Food and Beverage - Beach House Fort Lauderdale, A Hilton Resort
Fort Lauderdale, FL jobs
**Beach House Fort Lauderdale, A Hilton Resort** is searching for a creative, dynamic **Director of Food and Beverage** to join their team\. Overlooking the Atlantic Ocean in the heart of Fort Lauderdale, this property is home to 374 room, all suite ocean front resort with 4 food and beverage offerings and 11,000 square feet of event space\.
The Director of Food & Beverage reports to the Resort Manager\.
+ Participates in the formulation of strategic business plans for the hotel\.
+ Oversees daily operations of the Food & Beverage division\.
+ Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure\.
+ Provides monthly forecast of all Food & Beverage revenues and expenses\.
+ Participates in the preparation of the annual budget and marketing plan, taking ownership for the Food & Beverage Division sections\.
+ Preparation of Food & Beverage Annual Capex plan and management of Capex projects and expenditure\.
+ Establish monthly reporting system to monitor; KPIs, operational expenses, project updates, Stay Experience activities and other related tasks\.
+ Handles all guest complaints expeditiously to complete resolution\.
+ Complete ownership for the ongoing training requirements in the Food & Beverage division\.Oversee staff performance management of all Food & Beverage Team Members\.Coach and develop middle management within the Food & Beverage Division\.
+ Work closely with Director of Property Operations to oversee maintenance of all Food & Beverage area as required\.
+ Participates in public relations activities, sales calls or other promotional activities designed to enhance the image and profitability of the Food and Beverage division\.
+ Partners with Sales & Marketing to manage the roll out of the annual promotional schedule and to create additional promotions to improve the profitability and image of the Food & Beverage operation\.
+ Monitors and analyzes competitor operations in order to assess the activities and trends and to ensure that we stay ahead of the competition\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the U\.S\. \(************************************************************************************************************ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Medical Insurance Coverage - _ for you and your family _
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ 401K plan and company match to help save for your retirement
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ Career growth and development
+ Recognition and rewards programs
**Job:** _Food and Beverage_
**Title:** _Director of Food and Beverage \- Beach House Fort Lauderdale, A Hilton Resort_
**Location:** _null_
**Requisition ID:** _HOT0C2EW_
**EOE/AA/Disabled/Veterans**
Food & Beverage Manager, Playa - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Diplomat Beach Resort, Curio by Hilton, is hiring a Food and Beverage Manager to lead at its newly reimagined restaurant, Playa - set to reopen soon! Playa is a tropical restaurant with indoor and outdoor seating with a Latin inspired menu. This oceanfront resort features 1,000 rooms, two beachside pools, a kids' splash pad, and 1,000 feet of beach. The Food and Beverage Manager will oversee a team of 30+ and reports to the General Manager of Playa.
Shift Pattern: Must have full-availability between 8AM - 10PM
The ideal candidate will have a minimum of 3-5 years of experience in food and beverage operations, flexibility to work evenings, weekends, and holidays is essential, along with a commitment to delivering exceptional guest service in a dynamic, high-volume environment.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:
Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
Ensure consistency in food quality and presentation and monitor cost and portion controls
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Assist in recruiting, interviewing and training team members
#LI-JG3
Auto-ApplyFood and Beverage Manager, The Hotel Bar - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Diplomat Beach Resort, Curio by Hilton, is seeking a dynamic Food and Beverage Manager to co-lead with the General Manager at its newly reimagined Hotel Bar, a vibrant, music-filled venue seamlessly connected to the lobby. This oceanfront resort boasts 1,000 guest rooms, two beachside pools, a kids' splash pad, and 1,000 feet of pristine shoreline. The role involves overseeing a seasoned team of 25, driving exceptional guest experiences in a lively and welcoming atmosphere.
The ideal candidate will have a minimum of three years of experience in food and beverage operations, with a strong background in beverage program management. Flexibility to work evenings, weekends, and holidays is essential, along with a commitment to delivering exceptional guest service in a dynamic, high-volume environment
Shift Pattern: Must have full-availability between 11am - 12am
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of the Hotel Bar in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs.
Ensures compliance with health, safety, sanitation and alcohol awareness standards.
Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
Interviews, trains, supervises, counsels, schedules and evaluates staff.
#LI-JG3
EOE/AA/Disabled/Veterans
Auto-ApplyFood and Beverage Manager, Hotel Bar and Lounge - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
The Diplomat Beach Resort is seeking an experienced Manager to lead operations at the newly reimagined Hotel Bar. Following a property-wide renovation, as the property prepares to enter its next era as it transitions into Signia by Hilton. The Hotel Bar offers a vibrant yet cozy atmosphere, featuring classic cocktails, small bites with a Florida twist, and live music on weekends.
The ideal candidate is an experienced hospitality leader with a passion for mixology, exceptional guest service, and the ability to inspire and manage a dynamic team in a luxury bar and lounge setting.
Shift Pattern: Must have full-availability between 11am - 12am
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of the Hotel Bar in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
* Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs.
* Ensures compliance with health, safety, sanitation and alcohol awareness standards.
* Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
* Interviews, trains, supervises, counsels, schedules and evaluates staff.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Food and Beverage Manager, Playa - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
The Diplomat Beach Resort, Curio by Hilton, is hiring a Food and Beverage Manager to lead at its newly reimagined restaurant, Playa - set to reopen soon! Playa is a tropical restaurant with indoor and outdoor seating with a Latin inspired menu. This oceanfront resort features 1,000 rooms, two beachside pools, a kids' splash pad, and 1,000 feet of beach. The Food and Beverage Manager will oversee a team of 30+ and reports to the General Manager of Playa.
Shift Pattern: Must have full-availability between 8AM - 10PM
The ideal candidate will have a minimum of 3-5 years of experience in food and beverage operations, flexibility to work evenings, weekends, and holidays is essential, along with a commitment to delivering exceptional guest service in a dynamic, high-volume environment.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:
* Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
* Ensure consistency in food quality and presentation and monitor cost and portion controls
* Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Ensure compliance with health, safety, sanitation and alcohol awareness standards
* Assist in recruiting, interviewing and training team members
#LI-JG3
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Food and Beverage Manager, Playa - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
The Diplomat Beach Resort, Curio by Hilton \(*************************************************************************************** is hiring a Food and Beverage Manager to lead at its newly reimagined restaurant, Playa \- set to reopen soon\! Playa is a tropical restaurant with indoor and outdoor seating with a Latin inspired menu\. This oceanfront resort features 1,000 rooms, two beachside pools, a kids' splash pad, and 1,000 feet of beach\. The Food and Beverage Manager will oversee a team of 30 and reports to the General Manager of Playa\.
**Shift Pattern:** Must have full\-availability between 8AM \- 10PM
The ideal candidate will have a minimum of 3\-5 years of experience in food and beverage operations, flexibility to work evenings, weekends, and holidays is essential, along with a commitment to delivering exceptional guest service in a dynamic, high\-volume environment\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
**What will I be doing?**
As a Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations \(kitchens, restaurants, banquets, lounges, room service, coffee shops, etc\.\) in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standard:
+ Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
+ Ensure consistency in food quality and presentation and monitor cost and portion controls
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Ensure compliance with health, safety, sanitation and alcohol awareness standards
+ Assist in recruiting, interviewing and training team members
_\#LI\-JG3_
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Manager, Playa \- The Diplomat Beach Resort, Curio by Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C388_
**EOE/AA/Disabled/Veterans**
Food and Beverage Manager, Hotel Bar and Lounge - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL jobs
TheDiplomat Beach Resort \(**************************************************************************************** seeking an experienced Manager to lead operations at the newly reimagined Hotel Bar\. Following a property\-wide renovation, as the property prepares to enter its next era as it transitions into Signia by Hilton\. The Hotel Bar offers a vibrant yet cozy atmosphere, featuring classic cocktails, small bites with a Florida twist, and live music on weekends\.
The ideal candidate is an experienced hospitality leader with a passion for mixology, exceptional guest service, and the ability to inspire and manage a dynamic team in a luxury bar and lounge setting\.
**Shift Pattern:** Must have full\-availability between 11am \- 12am
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
**What will I be doing?**
As a Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of the Hotel Bar in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service\.
+ Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation\. Implements effective controls of food, beverage and labor costs\.
+ Ensures compliance with health, safety, sanitation and alcohol awareness standards\.
+ Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service\.
+ Interviews, trains, supervises, counsels, schedules and evaluates staff\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Manager, Hotel Bar and Lounge \- The Diplomat Beach Resort, Curio by Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C5LT_
**EOE/AA/Disabled/Veterans**
Director of Food & Beverage
Marco Island, FL jobs
Job Description
Hilton Marco Island Resort and Spa is currently seeking a dynamic Food and Beverage Director to join our team on Marco Island!
This position directs and coordinates the creativity and management-related activities of all food and beverage outlets throughout the hotel maintaining superior levels of quality and service.
Position Duties and Responsibilities
• Planning, organizing, directing and coordinating all food and beverage operations
• Develop new menus, specifications, specials, and presentations at least twice each year, keeping current with industry trends and guest demands.
• Establishing policies and procedures for delivery of superior food and beverage product/service which exceed guest expectations and hotel standards.
• Merchandising of goods to increase revenues and maximize profitability
• Selection of, hiring, training and development of food and beverage management team.
• Continuous development of entry level and middle management team through coaching, mentoring and through constant formal and informal trainings. Using scorecards and other appraisal formats as tools to set goals and targets and engage feedback.
• Develop and maintain a succession plan, providing guidance and direction to continually develop management potential at all levels.
• Prepare regular and timely management evaluations
• Formulation and implementation of all strategies related to Food and Beverage.
• Preparation of strategic business plans as well as annual budget for the Food and Beverage areas in the hotel
• Develop and implement effective control of food, beverage and labor costs among all sub-departments. Monitor and adjust, as necessary, labor schedules for the operation of all sub-departments.
• Assist managers in establishing and achieving predetermined budget objectives.
• Oversee the banquet department to ensure quality
• Responsible for internal and external marketing of all beverage outlets
• Develop operating tools as needed to complete and maintain budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, etc. Prepare weekly forecasts, BVCW, annual budgets to include revenues and expenditures. Prepare monthly P&L variance reports.
• Regularly visit other competitive F&B operations to ensure knowledge of Food/Beverage trends and market changes. Make recommendations to keep operations current, fresh, and innovative.
• Conduct weekly departmental meetings with managers. Participate in Executive Committee and staff meetings. Attend weekly BEO meetings with catering. Participate in the Manager on Duty program as scheduled. Ensure each sub-department is conducting a monthly meeting with prepared agendas and meeting minutes.
• The above is not to be considered an all-inclusive list of responsibilities and duties as they may vary.
• Exceed brand standards in terms of food quality and service
Supportive Functions
• In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the General Manager based upon the particular requirements of the Hotel.
• As the Director of the Food and Beverage you are part of the Executive Management team of the hotel and expected to always act in the overall hotels best interest of the hotel, and always act in a way that is part of the vision for the hotel.
Knowledge and Skills
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.
Possess experience and advanced knowledge of hotel operations, including sales and marketing plans, security and safety programs, personnel and labor relations, food and beverage operations, preparation of business plans, budget forecasting and management, housekeeping, quality assurance programs, hotel law, and the development of long-range planning.
Possess leadership skills to motivate and develop staff to ensure accomplishment of goals.
Able to set priorities, plan, organize and to delegate assignments to accomplish tasks within very strict time limitations.
Able to apply technical knowledge of federal and state tax regulations to practical situations within the hospitality industry.
Able to read, write, hear, speak and understand the English language to communicate with management and staff, being persuasive, clear and to the point. Written communication skills to be concise, well organized, complete, clear and understandable in order to formulate complex reports and communicate with the public, staff, and corporate offices.
Possess considerable knowledge of mathematical skills (addition, subtraction, multiplication, and division) to create and maintain budgets, cost analysis reports, calculate trends in guest and team member opinion reports, etc.
Able to remain calm in emergency situations. Effectively work with the internal and external guests, some of whom require patience, tact and diplomacy to defuse anger and provide positive and proactive solutions.
Able to analyze trends in comment card scores, safety reports, turnover, etc. and help set applicable policies.
Ability to move throughout premise and visually inspect conditions requiring bending, stooping and reaching arms overhead. Ability to grasp, lift, and carry or otherwise move goods weighing a minimum of 25 lbs.
Ability to remain stationary (sitting or standing) and concentrate on tasks for long periods of time often in a high volume high-pressure area.
Ability to perform duties in a confined space.
Able to use finger/hand movements for extended periods of time. Finger and hand dexterity to manipulate switches, writing instruments, a computer keyboard, etc.
Qualifications
• Bachelor's degree or higher in Food Service Management, Culinary Arts or Hospitality Management.
• Six to eight years of progressive management experience in 4-5 diamond quality large, up-scale, high volume multi outlet hotel or resort environment with three to five years of experience as a Director.
• Thorough knowledge of all aspects of food and beverage planning, production, presentation/service, control.
• Ability to envision/create new menu selections and menus that complement the theme of the various restaurants, beverage outlets or group functions.
• Ability to develop and maintain effective operation and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest service.
• Effective management, leadership, organizational and communication skills.
• Ability to work flexible schedules to include weekends and holidays.
• Proficient in MS Word, Excel, Power Point, Outlook, Delphi, Micros and other POS software as needed.
Banquet Manager - Conrad Orlando
Orlando, FL jobs
As one of the most celebrated Conrad Hotel openings, be part of the legacy as a Banquet Manager! Join us in creating a legacy within a brand you can stay inspired with a team that will become family. Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.
Want to learn more? News Release on Conrad Orlando
Why join the Conrad Brand?
The modern luxury concept empowers you to deliver:
* Personalized service with authenticity and passion
* Impactful experiences
* Creativity in our products and services
What will I be doing?
As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
* Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
* Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
* Oversee the break down of the function room and ensure proper storage of equipment
* Ensure compliance with health, safety, sanitation and alcohol awareness standards
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#LI-JP2
Banquet Set Up Manager - Hilton Orlando
Orlando, FL jobs
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Hilton Orlando, a vibrant resort hotel, in the heart of Orlando's International Drive, and connected to the South side of the Orlando Orange County Convention Center by a covered walkway is searching for a talented Banquet Set Up Manager to join their team!
This 1400+ room property offers six dining outlets and seamlessly blends extensive leisure offerings with world class business amenities, and over 250,000 square feet of event space and more than 20 break out rooms.
The ideal candidate will have experience in Banquet Setup Management, a proven ability to lead teams of similar size, excellent time management and organizational skills, strong communication abilities, and a flexible, adaptable approach.
Shift Pattern\: This is a full-time position which requires full availability to work varying shifts across weekdays, weekends and holidays.
What are the benefits of working for Hilton?
Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
A Banquet Set Up Manager hires, trains, and directs the banquet staff in the planning and set up of all banquet space in order to ensure a successful function and repeat business.
A Banquet Set Up Manager hires, trains, and directs the banquet staff in the planning and set up of all banquet space in order to ensure a successful function and repeat business.
Working with guests and hotel team members to ensure high quality and cleanliness standards of all meeting rooms and pre-function space
Supervises and conducts the set up, break down, and service of all conference meeting rooms
Develops checklists and cleaning schedules to ensure proper cleanliness and maintenance of meeting space
Interviews, trains, supervises, counsels, schedules, and evaluates Banquet Houseperson team #LI-AR2
Auto-ApplyPart Time Houseperson - Banquets - Embassy Suites Tampa Downtown Convention Center
Tampa, FL jobs
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
A Banquet Houseperson Supervisor is responsible for overseeing the set-up and clean-up of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Banquet Houseperson Supervisor, you would be responsible for overseeing the set-up and clean-up of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Supervise and assist Housepersons with set up to ensure compliance with event specifications and with clean up and break-down after events
Assist Housepersons with and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Assist with planning, organization and execution of all banquet functions
Greet clients and guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
Participate in and lead department meetings, as needed
Auto-ApplyBanquet Manager - Beach House Fort Lauderdale, A Hilton Resort
Fort Lauderdale, FL jobs
The Beach House Fort Lauderdale, A Hilton Resort is looking for a Banquet Manager to join the team! The property has 10,700 sq footage of event space with 10 meeting rooms. This individual will be overseeing a team up to 15-20 people including 2 banquet captains.
The ideal candidate has at least 3-5 years of banquet experience, with 1-2 years in a supervisory/leadership role. Seeking someone who is detail oriented, and has the vision to enhance operations. Proficiency with Delphi and Agilysis is a plus. Open availability required.
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
* Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
* Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
* Recruit, interview and train team members
* Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
* Oversee the break down of the function room and ensure proper storage of equipment
* Ensure compliance with health, safety, sanitation and alcohol awareness standards
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-CC2
Banquet Manager - Beach House Fort Lauderdale, A Hilton Resort
Fort Lauderdale, FL jobs
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-CC2
The Beach House Fort Lauderdale, A Hilton Resort is looking for a Banquet Manager to join the team! The property has 10,700 sq footage of event space with 10 meeting rooms. This individual will be overseeing a team up to 15-20 people including 2 banquet captains.
The ideal candidate has at least 3-5 years of banquet experience, with 1-2 years in a supervisory/leadership role. Seeking someone who is detail oriented, and has the vision to enhance operations. Proficieny with Delphi and Agilysis is a plus. Open availability required.
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
Oversee the break down of the function room and ensure proper storage of equipment
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Auto-ApplyBanquet Manager
Marco Island, FL jobs
Job Description
Prepare and execute all banquet functions and meetings, Receive information and schedule team members accordingly. Responsible for hiring, training, and coaching all banquet team members. Supervise all functions. Responsible for the cleanliness and maintenance of all banquet rooms and equipment. Ensure guest satisfaction to current acceptable standards. Develop and ensure decorative and professional set ups for all events.
ESSENTIAL FUNCTIONS:
Supervise all banquet functions, set-up and service. Coordinate with other departments. Assist banquet team during peak activity periods. Maintain constant contact with group leader to ensure that their satisfaction is being exceeded. Visually inspect food items food items leaving the kitchen to ensure pleasant appearance, proper plating, and adherence to standards.
Interview, hire, train, supervise and schedule all banquet staff in accordance with business needs productivity and service standards. Plan and conduct monthly banquet meetings, illustrating the proper service techniques and etiquette. Monitor staff performance, give constructive feedback, and ensure each team member meets the high standards as set by management policy for guest satisfaction. Define performance requirements and develop action plans for achievement of goals.
Maintain constant communication with Catering department to ensure 100% knowledge of all banquet events and up to date changes. Advise sales team of discrepancies in room set-ups and diagrams. Attend weekly Banquet Event Order (BEO) Meetings with Catering and Food & Beverage Managers.
Move throughout the facilities and kitchen areas to visually monitor and take any necessary corrective action to ensure food quality and service standards are met. Verify the temperature of the food is within safety standards. Judge appearance and taste test food to ensure quality standards are met. Give guidance toward improvement and make necessary adjustments for consistency.
Supervise the set-up and operations of the restaurants to include placement of linens, silver, china, and glassware. Visually inspect rooms and equipment before and after meal periods for cleanliness, proper inventory of equipment, and staffing. Ensure staff is ready for work in proper uniforms, nametags, and is in compliance with grooming standards. Ensure pre-shift meetings are done daily in all areas.
Verbally communicate, in a calm positive manner, during the course of operations, the needs between the Kitchen, Beverage, Banquets, Restaurants, and Engineering staff, as well as the guest to ensure timely execution of events, quality service, and adherence to all applicable federal, state, and local safety and health regulations and corporate standards.
Compose weekly work schedules using approved labor and revenue forecast ensuring dollars spent do not exceed lab or forecast. Submit schedules to F&B Director for approval prior to posting. Post schedules by before 12 noon on Wednesdays. Calculate daily and weekly payroll figures using time sheets
Check for proper billing and posting of all room and credit card charges in Food and Beverage. Ensure that all disputed charges are resolved weekly. Distribute payroll on payday.
Monitor staff attendance in accordance with posted schedules and labor standards, adjust and reassign Server stations, as necessary, in order to provide service, in all areas. Oversees the hiring, training and directing of the banquet staff.
Act as dining room manager / F&B manager as necessary, such as during banquet downtime or in the absence of other F&B managers.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Food & Beverage Director based upon the particular requirements of the Hotel.
OTHER:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel including holidays and weekends.
All employees are required to fully comply with the rules and standards set forth by the Hilton Marco Island Beach Resort & Spa, Olshan Properties, and Hilton Hotels Corporation.
Specific Job Knowledge, Skills and Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential function of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
Possess experience and intermediate knowledge of hotel operations, including sales and marketing plans, security and safety programs, personnel and labor relations, food and beverage operations, preparation of business plans, budget forecasting and management, housekeeping, quality assurance programs, hotel law, and the development of long-range planning.
Possess knowledge of all appropriate table settings and service ware.
Possess leadership skills to motivate and develop staff to ensure accomplishment of goals.
Able to set priorities, plan, organize, and to delegate assignments to accomplish tasks, often within strict time limitations.
Able to apply technical knowledge of federal and state tax regulations to practical situations within the hospitality industry.
Able to read, write, hear, speak and understand the English language to communicate with management and staff--being persuasive, clear and to the point. Written communication skills to be concise, well organized, complete, clear and understandable in order to formulate complex reports and communicate with the public, staff, and corporate offices.
Possess considerable knowledge of mathematical skills (addition, subtraction, multiplication, and division) to create and maintain budgets, cost analysis reports, calculate trends in guest and team member opinion reports, etc.
Able to remain calm in emergency situations and to effectively work with the internal and external guests, some of whom require patience, tact and diplomacy to defuse anger and provide positive and proactive solutions.
Able to analyze trends in comment card scores, safety reports, turnover, etc. and help set applicable policies.
Able to move throughout premise and visually inspect conditions requiring bending, stooping and reaching arms overhead.
Able to grasp, lift, and carry or otherwise move goods weighing a minimum of 25 lbs.
Able to remain stationary (sitting or standing) and concentrate on tasks for long periods of time often in a high volume high-pressure area.
Able to perform duties in a confined space.
Able to use finger/hand movements for extended periods of time. Able to use both hands dexterity to manipulate switches, writing instruments, a computer keyboard, etc.
QUALIFICATION STANDARDS
Education:
High school diploma required.
College degree in hotel/restaurant management or culinary school education preferred.
Experience:
Minimum 5 years food and beverage management experience, including knowledge of banquet, fine and casual dining, and beverage operations required.
Experience in a first-class medium large resort with multiple outlet operations preferred. Banquet preferred.
Licenses or certificates:
Able to obtain Florida State Certified Professional Food Manager Certificate.
Able to obtain CPR Certification
Able to obtain First Aid Certification
Able to obtain Responsible Vendors Certification
The Lakehouse Restaurant Manager
Food & beverage assistant manager job at Four Seasons Hotels and Resorts
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Join our AAA Five Diamond property in Central Florida!
The Opportunity:
The Lakehouse Restaurant Manager (Food & Beverage Manager)
Who We Look For:
The Pool Restaurant Manager (Food & Beverage Manager) at Four Seasons Resort Orlando at Walt Disney World Resort will oversee operations of PB&G (Pool Bar & Grill). This includes operations service standards as well as new club member relations component, which is a key piece of PB&G.
In addition, this role will work closely with the Recreation team to develop strong communication and increase working efficiencies to align the operation with the growth of our recreation facilities. The manager will ensure the future success of the entire operation through inspirational leadership that drive continual improvement, innovativeness and manager/employee development.
Responsibilities:
* Ensure that established cultural and core standards are met; daily activities and planning for outlet operation
* Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
* Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for dinner
* Oversee and control of labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
* Attend regular operational meetings to ensure effective coordination and cooperation between departments
* Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
* Work harmoniously and professionally with co-workers and supervisors, and Management throughout the entire resort
Minimum Qualifications:
* 3 - 4 years of management experience within Food & Beverage
* A sincere willingness to provide service to residents, guests, and peers.
* Good organizational skills, with the ability to work independently.
* Ability to function well under pressure, set priorities and adjust to changing conditions.
* High work ethic, with a sense of responsibility for the role filled within our team.
A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States.
Comprehensive Benefits:
* Energizing Employee Culture where you are encouraged to be your true self!
* Comprehensive learning and development programs to help you master your craft.
* Inclusive and diverse employee engagement events all year-round.
* Exclusive discount and travel programs with Four Seasons
* Competitive wages and benefits package
* Medical Insurance after 30 days of employment
* Employer-paid Dental and Vision insurance
* 401(k) and Retirement Plan Matching
* Employee Assistance Program
* And so much more!
Four Seasons Hotels & Resorts, Employer of Choice
"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
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