Front Desk Receptionist jobs at Four Seasons Hotels and Resorts - 1825 jobs
Front Desk Agent
Four Seasons Hotels Ltd. 4.4
Front desk receptionist job at Four Seasons Hotels and Resorts
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role:
The FrontDesk Agent is an integral part of the Front Office Team. You are the first impression, and have the opportunity to make a lasting impression through your intuitive service, attention to detail and highly efficient check in/out skills.
This role connects with the guests during their stays, quickly responds to requests, personalizes interactions and finds opportunities to make their experiences memorable.
What you will do:
* Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
* Be knowledgeable about hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. and make insightful requests
* Respond to all guest requests in an accurate and timely manner
* Resolve guest complaints to complete satisfaction, and find opportunities to recognize and personalize the service
* Communicate and collaborate with all departments, provide clear information about guest concerns and preferences
* Attend to details in all reservations, changes and preferences
What you bring:
* Experience working within a luxury hotel or similar environment
* Excellent interpersonal skills and communication skills
* Cross cultural sensitivity, and customer service orientation
* Guest centricity and ensuring execution of guest's preferences
* Attention to detail, and technical skills
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Employee Discount for stays at any Four Seasons worldwide
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Complimentary Parking
Schedule & Hours:
* Full time (days, evening, overnights, weekends and holidays.)
Candidates must have valid work authorization for the U.S.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$25k-30k yearly est. Auto-Apply 39d ago
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Front Desk Agent
Marriott International, Inc. 4.6
Marco Island, FL jobs
Additional Information Job Number26002996 Job CategoryRooms & Guest Services Operations LocationJW Marriott Marco Island Beach Resort, 400 S Collier Blvd, Marco Island, Florida, United States, 34145VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
$23k-28k yearly est. 1d ago
Front Office Host Full-Time $17/hr
Hyatt Regency Lost Pines Resort and Spa 3.6
Austin, TX jobs
Are you passionate about hospitality and providing exceptional guest experiences? This is an incredible opportunity to join the Front Office team at Hyatt Regency Lost Pines Resort & Spa! As Front Office Host, you'll play a vital role in creating memorable experiences from the moment guests walk through our doors. This highly visible position is all about connection-engaging in casual conversations and sharing our hotel's amenities, services and promotions to enhance every guest's stay.
What You'll Do:
Warmly Welcome Guests: Guide guests through the registration process, ensuring they feel valued and at home from the very start.
Communicate with Flair: Share information about our hotel amenities services and exciting promotions, helping guests make the most of their stay.
Handle Transactions Smoothly: Process payments and manage inquiries with efficiency and a friendly demeanor.
Create Memorable Experiences: Your interactions will directly impact guest satisfaction, making every conversation an opportunity to shine.
Why Join Us?
At Hyatt, we believe that our success comes from our dedicated and caring associates. You'll work in an environment that not only demands exceptional performance but also rewards it with career growth, job enrichment, and a supportive team atmosphere. If you're ready to embrace this challenge, we're excited to welcome you!
Benefits We care for people so they can be their best.
Our colleagues enjoy:
Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
Healthcare FSA - saves you money for medical expenses
Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights- for you, your friends and your family!
Free Parking - convenient and cost-free parking for all our associates
Paid Time Off - Take the time you need to recharge and stay healthy
Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
Employee meals - in our cafeteria for full-time, part-time and on-call colleagues
Tuition Reimbursement: Further your education with our support.
Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!
Diversity Groups - Join our inclusive and supportive community
Colleague Recognition Programs - Be celebrated for your hard work and dedication.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
A genuine desire to meet the needs of others in a fast-paced environment.
Strong verbal and written communication skills that make every interaction count.
The ability to stand for extended periods while maintaining a positive attitude.
A college degree or current pursuit of one is preferred.
Open availability to work various shifts, including mornings, afternoons, evenings, weekends, and holidays is required for this full-time role.
Previous front office experience is preferred, but a passion for hospitality is what truly matters!
Must be 18 years of age or older.
$24k-30k yearly est. 1d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Massachusetts jobs
PT FrontDeskReceptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The FrontDeskReceptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the FrontDesk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the FrontDesk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in FrontDesk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
$33k-37k yearly est. Auto-Apply 3d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Boston, MA jobs
PT FrontDeskReceptionist Senior Administrative Assistant, Assistant Manager Employee Category: Part-Time, Year-Round , Non-Exempt Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The FrontDeskReceptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
* Welcome members and guests, by name when possible, in a hospitable and friendly manner
* Provide schedule of events and information to members and their guests
* Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
* Be first point of contact and relay information to the management team when an emergency occurs on property
* Receive vendors and direct them as necessary
* Keep updated directions to the Club for the FrontDesk including local directions for major highways
* Campus Directions for membership and vendors
* Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
* Oversees and updates Members First Dining and Club's website (reservations):
* Bedrooms
* Accept and monitor reservations and confirmations
* Maintain waitlist reservations
* Print welcome cards and keep card template current
* A la Carte
* Accept and monitor reservations in Members First Dining
* Work with Management Team on blocking time periods as necessary
* Events
* Accept and monitor reservations, confirmations and cancellations
* Call members 96 hours prior to event to confirm reservations
* Monitor waitlist reservations and contact members as directed by Management
* Maintain up to date event information at the FrontDesk
* Work closely with the Communications and Management Team to create and or print:
* Weekly write-ups, change sheets and late issued write-ups-keep current
* A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
* Buffet Signs and Table Numbers
* Place Cards
* Additional Administrative tasks as prescribed
* Oversees the distribution of Club keys
* Organize and distribute the Club newspapers
* Create and post deceased member cards-remove at the correct time
* Maintain sign out sheets and logs in FrontDesk manual
* Overnight car log
Required Skills:
* Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
* Exposure to a private club environment is preferable
* Excellent organizational skills, ability to multitask and strong interpersonal communication skills
* Must be detail-oriented and work effectively while meeting all applicable deadlines
* Must be able to work independently and productively with minimum supervision
* Ability to prioritize, organize and follow up on daily assignments and responsibilities
* Administrative experience is preferable
Uniform Requirements:
* Business Attire
* TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
* Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
* Stand, walk, bend and lift for up to 9 hours per day
Sunday - Monday, 2pm - 10pm, Optional Additional Hours
$33k-37k yearly est. 1d ago
Front Desk Receptionist
Druid Hills Golf Club 4.0
Atlanta, GA jobs
Job Description
Pay Rate: $15/hr
About the Role
Our FrontDeskReceptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
$15 hourly 15d ago
Front Desk Receptionist
Druid Hills Golf Club 4.0
Atlanta, GA jobs
Pay Rate: $15/hr
About the Role
Our FrontDeskReceptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
$15 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Schaumburg 3.3
Schaumburg, IL jobs
Floyd's 99 Barbershop in Schaumburg, IL needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time FrontDeskReceptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!
THE BASICS
Pay: Our FrontDeskReceptionist earns $16.00/hour.
Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.
Benefits:
Bonus potential
Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
Ongoing opportunity for growth
Health benefits for full-time employees, including medical, dental, and vision
Fun and relaxed environment where you can truly be yourself
Nationwide locations, making it easy to relocate while continuing your professional journey
A LITTLE ABOUT US
We're not just cutting hair-we're setting the vibe. Located in the heart of one of Chicagoland's busiest hubs, our shop sits near Woodfield Mall, top-tier restaurants, and some of the best nightlife around, making it the perfect spot to work hard and play harder. We thrive on bold creativity, precision cuts, and a team-driven atmosphere where everyone has each other's back. No cookie-cutter styles, no egos-just a crew that's passionate about the craft and committed to keeping clients looking and feeling their best. Whether you're a seasoned pro or looking to take your skills to the next level, Floyd's 99 Barbershop in Schaumburg is where talent, culture, and opportunity collide.
QUALIFICATIONS
2+ years of customer service experience in the retail, hospitality, or beauty industries
Experience working in a fast-paced environment
Fantastic collaboration skills with an ability to communicate over the phone and in person
Commitment to helping others and working with a team
Organizational skills, attention to detail, and time management abilities
Ability to maintain confidentiality
Ability to work a flexible schedule, including nights and weekends
ARE YOU THE FRONTDESKRECEPTIONIST WE'RE LOOKING FOR?
You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!
$16 hourly 60d+ ago
Front Desk Receptionist- Corporate Office Uniondale, NY
Blue Sky Hospitality Solutions 3.6
Uniondale, NY jobs
Job Title: FrontDeskReceptionist Department: HR/Administration Reports To: Director of HR FLSA Status: Salaried Exempt
The FrontDeskReceptionist serves as the first point of contact for all guests, visitors, and callers at Blue Sky Hospitality Solutions' corporate office. This role is responsible for providing a professional and welcoming environment while handling frontdesk operations, managing incoming calls, and supporting administrative functions to ensure smooth office operations.
Key Responsibilities:
Greet and welcome all visitors and guests in a professional, courteous manner.
Answer and direct incoming phone calls using a multi-line phone system.
Manage the reception area to ensure it remains clean, organized, and presentable.
Coordinate incoming and outgoing mail, deliveries, and courier services.
Maintain office supplies inventory and place orders as needed.
Schedule and manage conference room bookings and meeting logistics.
Assist with administrative tasks such as filing, scanning, copying, and data entry.
Support HR and other departments with clerical tasks and special projects as assigned.
Ensure confidentiality and discretion when handling sensitive information.
Qualifications:
High school diploma or equivalent; Associate degree preferred.
Minimum 1-2 years of frontdesk, receptionist, or administrative support experience.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and demeanor.
Ability to maintain confidentiality and work in a fast-paced environment.
Working Conditions:
This position is in a professional office setting and requires prolonged periods of sitting and working at a computer.
Standard working hours are Monday to Friday, 9:00 AM to 5:45 PM.
Occasional overtime may be required for special projects or events.
Benefits:
Medical Dental & Vision Insurance.
Life Insurance
Short-Term & Long-Term Disability Insurance
401(k) Retirement Plan
Direct Deposit
Paid Federal Holidays
Paid Vacation & Sick Time
Professional Development Support
Employee Discount
$32k-39k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist- Corporate Office Uniondale, NY
Blue Sky Hospitality Solutions 3.6
Uniondale, NY jobs
Job Title: FrontDeskReceptionist Department: HR/Administration Reports To: Director of HR FLSA Status: Non-Exempt / Hourly
The FrontDeskReceptionist serves as the first point of contact for all guests, visitors, and callers at Blue Sky Hospitality Solutions' corporate office. This role is responsible for providing a professional and welcoming environment while handling frontdesk operations, managing incoming calls, and supporting administrative functions to ensure smooth office operations.
Key Responsibilities:
Greet and welcome all visitors and guests in a professional, courteous manner.
Answer and direct incoming phone calls using a multi-line phone system.
Manage the reception area to ensure it remains clean, organized, and presentable.
Coordinate incoming and outgoing mail, deliveries, and courier services.
Maintain office supplies inventory and place orders as needed.
Schedule and manage conference room bookings and meeting logistics.
Assist with administrative tasks such as filing, scanning, copying, and data entry.
Support HR and other departments with clerical tasks and special projects as assigned.
Ensure confidentiality and discretion when handling sensitive information.
Qualifications:
High school diploma or equivalent; Associate degree preferred.
Minimum 1-2 years of frontdesk, receptionist, or administrative support experience.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and demeanor.
Ability to maintain confidentiality and work in a fast-paced environment.
Working Conditions:
This position is in a professional office setting and requires prolonged periods of sitting and working at a computer.
Standard working hours are Monday to Friday, 9:00 AM to 5:45 PM.
Occasional overtime may be required for special projects or events.
Benefits:
Medical Dental & Vision Insurance.
Life Insurance
Short-Term & Long-Term Disability Insurance
401(k) Retirement Plan
Direct Deposit
Paid Federal Holidays
Paid Vacation & Sick Time
Professional Development Support
Employee Discount
$32k-39k yearly est. Auto-Apply 60d+ ago
Hotel Front Desk Receptionist
Hampton Inn Tampa-International Airport-Westshore 3.9
Tampa, FL jobs
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdesk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$15 hourly
Responsibilities:
Connect with the housekeeping department to ensure guest accommodations are ready
Mitigate customer complaints as needed
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
Exhibits working knowledge of Microsoft Office and reservation management systems
At least one year of hospitality industry experience as a hotel frontdesk agent or similar position preferred
Must have graduated high school, received a GED or equivalent
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Comfortable taking telephone calls and mitigating stressful situations
About Company
Off I-275, we're three miles from Tampa International Airport and six miles from Port Tampa Bay Cruise Terminal. Get to the airport, mall, and more with our free shuttle. Daily hot breakfast is free, and we've got plenty of restaurants within walking distance. Perks include our free WiFi, outdoor pool, and fitness center.
$15 hourly 2d ago
Hotel Front Desk Receptionist
Hampton Inn Tampa-International Airport-Westshore 3.9
Tampa, FL jobs
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdesk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
$23k-29k yearly est. 60d+ ago
Front Desk Receptionist
Green Valley Ranch By Well & Being 3.9
Henderson, NV jobs
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Concierge is responsible for welcoming guests and providing comprehensive and professional guidance on all spa services, treatments, packages, and retail products to create a seamless luxury spa experience. This role involves warmly greeting guests, schedule coordination and booking of appointments by phone and in person, as well as retail sales, payment processing, and the checking in and checking out of all guests in a professional manner. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities.
Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality.
Promote, sell, and up-sell spa services, packages, and retail products to guests.
Responsible for all aspects of maintaining the spa facility, lounges, and retail area throughout the day.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 hourly + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
$15-19 hourly 21d ago
Front Desk Receptionist - Luxury Spa (FT & PT)
Noble House Hotels and Resorts 4.4
Fort Lauderdale, FL jobs
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Oh yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a luxury Spa Receptionist to join our team at PURE SPA. Come play with us!
If you are PASSIONATE about BEST in SERVICE, here is why you want to work for us….
At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts by providing genuine service, the relationships we build with our guests and creating unforgettable experiences.
Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks.
Benefits
At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.
We also offer AWESOME benefits such as:
* 401K (and 401K matching)
* Paid Time Off
* Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
* HUGE employee discounts
* Multiple parking options
* One free meal during your shift
* Many recognition programs
* Incentive programs
* Referral programs
* Growth opportunities
At Pelican Grand Beach Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
Enough about us for now…..here is what we want from you!
Essential Responsibilities
Located oceanfront and rooftop inside Pelican Grand Beach Resort, you will be responsible for:
* Greeting and engaging with spa guests.
* Providing prompt and courteous service.
* Maintaining order and cleanliness of the spa facility.
* Answering phone and coordinating appointments.
* Completing point of sales transactions.
* Exceeding client expectations with re-booking and retail/take home suggestions.
Spa Operational Hours:
* Sunday through Saturday
* 9am to 6pm
Shifts:
* 8:15am - 2pm
* 12pm - 6:15pm
* 8:15am - 6:15pm
Requirements
Here is what our ideal candidate brings!
* High School graduate
* Some college preferred
* 1 - 2 years related experience required
* 1 - 2 years related spa experience preferred
* Experience in a high volume environment
* Outgoing and engaging personality
* Must be able to multitask.
* Heightened telephone etiquette and computer skills are a must.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Salary Description
$15 per hr. + commission on retail sales.
$15 hourly 11d ago
Front Desk Receptionist - Night Audit
Hunters Run Country Club 4.2
Boynton Beach, FL jobs
The FrontDeskReceptionist will provide and ensure a positive first impression to the club's members and guests by delivering an enthusiastic, courteous, and friendly disposition and warm consistent greeting. This position will handle numerous responsibilities including taking reservations for several areas, facility preparation and interaction with members and guests.
Essential Duties and Responsibilities:
Assists members and guests with reservations.
Assists members and lodge guests with inquiries regarding activities, programs, and events throughout the club.
Assists members with inquiries regarding several dining outlets throughout the property.
Promotes merchandise sales, activities, programs and events at the club.
Answers the phone with a friendly and uniform greeting as per the SOP.
Takes reservations for dinner at different dining outlets by using the reservation computer system.
Has knowledge of information and pricing of all activities, programs and events at the club.
Knows, monitors and enforces the rules and regulations of the club.
Greets members by name, with a consistent and sincere greeting, and knows their needs all while continuing to strive for perfection.
Uses members' names as much as possible throughout their visit.
Keeps work area clean and organized at all times.
Maintains a professional appearance and is in proper uniform at all times. This includes proper grooming, shirts pressed and tucked in and name tag worn.
Typing, copying, filing documents as needed.
Education/Experience:
High school diploma or general education degree (GED)
Minimum of 2 years related experience, preferable in a private club, hotel or resort setting
Licenses or Certificates
Not required
Qualifications/Skills:
Excellent customer service and communication skills
Outgoing personality and sense of urgency
Proficient in Microsoft Word, Excel, Power Point and Outlook
Knowledge of Northstar a plus
Excellent customer service skills
Physical Requirements (The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
Must be able to lift and move up to 20 lbs.
Frequent reaching, bending, turning, and stooping
Must be able to sit for extended periods
Repetitive motion required including computer entry
Normal vision and hearing ranges required
Grooming
All employees are required to maintain a neat, clean, and well-groomed appearance. (Specific grooming standards are available.)
Other
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements,
efforts, or working conditions associated with the job. While this is intended to be an
accurate reflection of the current job, management reserves the right to revise the job or to
require that other or different tasks be performed when circumstances change (e.g.
emergencies, changes in personnel, workload, seasonality, rush jobs or technological.)
SHIFT AVAILABILITY: Thursday-Sunday 2:30pm-11pm
$25k-32k yearly est. Auto-Apply 27d ago
Front Desk Receptionist - Night Audit
Hunters Run Country Club 4.2
Boynton Beach, FL jobs
The FrontDeskReceptionist will provide and ensure a positive first impression to the club's members and guests by delivering an enthusiastic, courteous, and friendly disposition and warm consistent greeting. This position will handle numerous responsibilities including taking reservations for several areas, facility preparation and interaction with members and guests.
Essential Duties and Responsibilities:
Assists members and guests with reservations.
Assists members and lodge guests with inquiries regarding activities, programs, and events throughout the club.
Assists members with inquiries regarding several dining outlets throughout the property.
Promotes merchandise sales, activities, programs and events at the club.
Answers the phone with a friendly and uniform greeting as per the SOP.
Takes reservations for dinner at different dining outlets by using the reservation computer system.
Has knowledge of information and pricing of all activities, programs and events at the club.
Knows, monitors and enforces the rules and regulations of the club.
Greets members by name, with a consistent and sincere greeting, and knows their needs all while continuing to strive for perfection.
Uses members' names as much as possible throughout their visit.
Keeps work area clean and organized at all times.
Maintains a professional appearance and is in proper uniform at all times. This includes proper grooming, shirts pressed and tucked in and name tag worn.
Typing, copying, filing documents as needed.
Education/Experience:
High school diploma or general education degree (GED)
Minimum of 2 years related experience, preferable in a private club, hotel or resort setting
Licenses or Certificates
Not required
Qualifications/Skills:
Excellent customer service and communication skills
Outgoing personality and sense of urgency
Proficient in Microsoft Word, Excel, Power Point and Outlook
Knowledge of Northstar a plus
Excellent customer service skills
Physical Requirements (The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
Must be able to lift and move up to 20 lbs.
Frequent reaching, bending, turning, and stooping
Must be able to sit for extended periods
Repetitive motion required including computer entry
Normal vision and hearing ranges required
Grooming
All employees are required to maintain a neat, clean, and well-groomed appearance. (Specific grooming standards are available.)
Other
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, seasonality, rush jobs or technological.)
$25k-32k yearly est. Auto-Apply 28d ago
Front Desk Receptionist
HK Salon Inc. 3.5
Miami Beach, FL jobs
Job Description HK Salon Miami Beach is seeking a friendly and organized FrontDeskReceptionist to join our growing team in Miami Beach, Florida. As part of our successful salon family (20 years in Miami Beach), you'll play a vital role in providing exceptional customer service.
Responsibilities:
Greet clients
Schedule appointments
Answer phone calls
Manage inventory
Qualifications:
Strong communication skills
Organized and efficient
Experience preferred, but not required
$23k-29k yearly est. 24d ago
Seasonal Front Desk Receptionist
Naperville 3.6
Naperville, IL jobs
Floyd's 99 Barbershop in Naperville, IL needs your help this season! We're on a mission to deliver the best cosmetology services and beauty treatments possible, and we need a friendly, attentive person to become our full-time FrontDeskReceptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!
THE BASICS
Pay: Our FrontDeskReceptionist earns $16.00/hour.
Schedule: This is a seasonal position through January. Flexibility is required, as peak hours are often during evenings, nights, and weekends.
Benefits:
Bonus potential
Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
Ongoing opportunity for growth
Health benefits for full-time employees, including medical, dental, and vision
Fun and relaxed environment where you can truly be yourself
Nationwide locations, making it easy to relocate while continuing your professional journey
A LITTLE ABOUT US
Join us at Floyd's 99 Barbershop, located right in the charming heart of downtown Naperville. Surrounded by local shops, cozy cafes, and a lively downtown scene, this location is the perfect spot to be part of a community that values style, connection, and fun. We offer more than just a haircut-we create experiences that leave our clients feeling refreshed and looking sharp. If you love working in an environment where creativity, teamwork, and positive vibes are a given, and you're ready to bring your best while keeping things lighthearted, you'll fit right in. We believe in mastering our craft while having a great time doing it!
QUALIFICATIONS
2+ years of customer service experience in the retail, hospitality, or beauty industries
Experience working in a fast-paced environment
Fantastic collaboration skills with an ability to communicate over the phone and in person
Commitment to helping others and working with a team
Organizational skills, attention to detail, and time management abilities
Ability to maintain confidentiality
Ability to work a flexible schedule, including nights and weekends
ARE YOU THE FRONTDESKRECEPTIONIST WE'RE LOOKING FOR?
You're at the center of our cosmetology shop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell beauty treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!
$16 hourly 60d+ ago
Spa Front Desk Receptionist
San Antonio 4.0
San Antonio, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
FrontDesk Rockstar Wanted at Massage Heights Location
Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you're ready to bring your infectious energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next FrontDesk Rockstar!
We operate 8 premier Massage Heights locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Discover our vibrant team and culture at ************************ and hear from our team members at ******************************************** Who We're Looking ForWe're seeking an enthusiastic, highly personable candidate with a flexible schedule. Availability: We're looking for a dedicated candidate who can commit to 32 hours per week, with shifts scheduled Friday through Monday evenings and Tuesday mornings. Flexibility to travel between our 8 San Antonio locations and reliable transportation are a must. What You'll Do· Greet Guests and Members with warmth, positivity, and a genuine smile· Master our booking software to schedule appointments, manage check-ins/outs, and process payments· Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere· Present and sell membership programs with confidence and charm· Deliver exceptional Guest experiences to retain Members and drive in returning Guests· Answer phones with professional, upbeat etiquette· Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude What You Bring· Outstanding Guest service and problem-solving skills· A contagious positive attitude and professional demeanor· Excellent phone etiquette with clear, friendly communication· Ability to embrace feedback and grow from it· Comfort multitasking in a bustling environment· Reliable transportation to travel between our 8 locations· Flexibility to work a non-traditional schedule, including weekends Why Join Us?· Be part of a fun, growth-focused team that values relationships· Competitive pay with guaranteed $1/hour raises every year· Major Medical Insurance with $0 copay and deductibles, $150/per paycheck! (our owner also contributes to the cost!)· Dental, Vision, Life, plus more insurance options· Paid Time Off· Free monthly massages and facials· Team Member discounts· Access to our Employee Assistance Program *Only candidates who complete the assessment portion of our hiring process will be considered.* Apply today and show us why you're our next FrontDesk Rockstar! Compensation: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
$26k-30k yearly est. Auto-Apply 60d+ ago
Spa Front Desk Receptionist
San Antonio 4.0
Schertz, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are Massage Heights Schertz
Visit us at ************************ to learn more about our Team and Culture! See some of our team testimonials at *******************************************
**Must be able to be very flexible with required shifts. We are looking for someone with a largely open schedule, and reliable transportation. We are seeking candidates who have very flexible schedule. Candidates must be able to work 3-5 shifts per week, including weekends, and most likely these will be a mix of morning and/or evening shifts.**
**We offer a competitive compensation with $1/ hour increases every 6 months guaranteed plus quarterly bonuses!**
Responsibilities:· Greet Guests and Members with warm, welcoming, and positive energy· Answer phones with fantastic phone etiquette, including upbeat tone and articulation· Maintain a mature temperament· Build rapport with Guest and Members while waiting in lobby· Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system· Present/sell membership programs to new Guests· Retain Members by providing an excellent client experience· Work efficiently in a fast-paced environment
Requirements:· Must have reliable transportation to commute between all eight of our locations· Must have outstanding customer service and problem-solving skills· Must have a positive attitude· Must have friendly and professional phone etiquette· Must have the ability to objectively receive feedback and integrate it into your work· Must have the flexibility to work a non-traditional schedule· Must have the ability to multi-task
Benefits:· Be part of a team that encourages growth, has fun and builds relationships· Medical Benefits available -Medical, Dental, Vision, and Life · Paid Time Off· Free Monthly Massages and Facials· Team Member Discounts· Employee Assistance Program· Competitive pay with $1 pay raises every year!
**We will only be moving forward with candidates who have completed the assesment portion of our hiring process. Thank you!!!**
Compensation: $15.00 per hour
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights
$26k-30k yearly est. Auto-Apply 60d+ ago
Learn more about Four Seasons Hotels and Resorts jobs