Four Seasons Hotels and Resorts jobs in Los Angeles, CA - 267 jobs

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. About the role Four Seasons Hotel Westlake Village is seeking a Housekeeping Team Leader to join our exceptional team. We are looking for a natural leader who will guide and inspire our talented Room Attendants and House Attendants, ensuring the highest standards of cleanliness and service. With a keen eye for detail, you will inspect their work to maintain our signature quality. What you will do * Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the staff. * Employee Standard testing to be done daily, collects room and floor status sheets for assigned work areas. * Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold. * Monitors the performance of House Attendants, Public Attendants. Assures that there are sufficient supplies on the guest floors and Public areas. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closet What you bring * Ability to read, write and speak English * Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. * Ability to push and pull a loaded housekeeping cart and other work-related equipment * Successful candidate must possess legal work authorization in the United States What we offer * Hourly Range: $27.20 * 401K Retirement savings plan * Investment in your Wellbeing * Complimentary Room nights and discounted rates * Complimentary Dry Cleaning for Employee Uniforms * Free meals and on-site parking * Training programs, tuition reimbursement * Growth & Development opportunities Schedule & Hours * Part time position Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits. #J-18808-Ljbffr

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort. Responsibilities Enjoy working in a fast pace environment while having an impeccable eye for detail Share your passion and knowledge to ensure completion of all cleaning responsibilities Responsible for safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping linen and storage closets and public areas Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun! Experience. Previous experience passionately providing service to others preferred People Person. The best part of serving others is creating experiences for them that go beyond the expected Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail Compensation: Base Pay Start Rate: $21.63/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

Job Description Reservationist-The Hollywood Roosevelt The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all. Position Overview: We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel. What You'll Do Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone Assist guests with reservations, changes, and special requests with accuracy and care Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions Communicate guest needs clearly with hotel departments to ensure a seamless experience Use upselling techniques to enhance guest stays and maximize revenue Handle guest concerns calmly, professionally, and efficiently Maintain confidentiality, organization, and attention to detail in a fast-paced environment What we are looking for A passion for customer service and hospitality Strong communication skills and a professional phone presence Ability to problem-solve and manage challenging situations with confidence Attention to detail and strong organizational skills Dependability, adaptability, and a team-first mindset Customer service experience required; hospitality experience preferred Why The Hollywood Roosevelt You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences. Apply Now and join the team at The Hollywood Roosevelt!

The Human Resources Coordinator will provide administrative support to the Human Resources Department. The Coordinator will have areas of full responsibility as well as marginal responsibilities outlined below. Responsibilities Ensure the highest level of service to all associates Serve as a point of contact for all Human Resources visitors Ensure all standards of the resort are upheld Entering new hire data and all UKG data entry Run weekly termination report, monthly birthday and anniversary report, other reports as assigned/needed and use information to generate/process related job tasks, i.e. Food Handler's card audit, roster maintenance, term files etc. Process Associate Rate Program Benefit Forms for employee room reservations Maintaining and periodically auditing I-9s Place monthly office supply orders and generate purchase orders for HR expenditures Process termination files Manages tracking of 90 and annual performance reviews Manages tracking and maintenance of disciplinary notices and employment verifications Assist with providing and compiling files for subpoena/ inspection requests Administer the preparation for annual HR audit Assist Recruitment Manager with the hiring and orientation process Assist with Employee Relations events and activities Update resort announcements and bulletin boards Additional Duties & Responsibilities: Assist and support the day-to-day operations of the Human Resources office Qualifications Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities Must be able to handle multiple tasks in a fast paced environment Computer literate in Microsoft Word, Excel, Windows and with the ability to learn HRIS systems Fluency in English both verbally and non-verbally Experience and/or knowledge of hotel business preferred but not required. Ability to understand quality management practices and teaches to others. Ability to provide legible communication. Team Oriented Work with little to no supervision Strong decision making and good judgment skills Proper telephone etiquette Compensation: Base Pay Start Rate: $27.45/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1

The Safety & Security Officer is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas. Responsibilities Patrol the property as required and ensure the security of hotel guests and assets. Act as property first responder to alarms, medical calls, etc. maintain absolute confidentiality on sensitive issues. Conduct detailed internal investigations into incidents, and provide detailed, objective reports for each shift or incident. Detect and resolve immediate safety issues; respond to the scene of an incident and act as an emergency first responder if required. Maintain accurate notes and log information as required; ensure that all pass-on information is communicated to the next shift. Other duties as assigned. Additional Duties & Responsibilities: Maintain the company image and vision statement. Make optimal use of financial resources. Participate in ongoing training and encourage the personal development of all associates. Continuous evaluation and improvement of the operations. To be an integral part of the development of future company projects. To provide an exceptional guest experience. Qualifications Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities Must possess required valid professional credentials (if required by state or local regulations) Valid certification in CPR/AED and first aid, or the ability to obtain certification Valid Driver's License and satisfactory driving background/criminal history record Effective communication skills in English Experience, Education, & Licensure: Must possess required valid professional credentials (if required by state or local regulations) Valid certification in CPR/AED and first aid, or the ability to obtain certification Valid Driver's License and satisfactory driving background/criminal history record Compensation Base Pay Start Rate: $23/ Hr We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1

The Conference Concierge is responsible for the organization and filing for the Banquet Department as well as typing of letters and correspondence for the Department. This position also entails operations involved in the Business Service Center. Including typing, assistance with computer, faxing, shipping of boxes and packages for the guests and all billing as a result of services rendered. Responsibilities Utilize departmental communications. This includes following proper procedures for radio, paging, cellular phone and office phone use. Read, process, and file banquet event orders, resumes, and AV material on a daily basis. Assist Clients with faxes, copying, computer needs, internet access, and shipping needs. Complete Business Center billing correctly. Follow all Resort and Department guidelines. Act as liaison between the guest and the hotel in orchestrating a successful guest experience while displaying a professional attitude and welcoming personality. Assist all guests with any business center requests. Assist Director of Banquets with any administrative needs. Maintain hotel standards required regarding the business center, hotel or food & beverage. Take ownership of the floor ensuring that all guests have an exceptional experience. Utilizing the BEO's, check all meeting space in use that day to ensure the room is set per the guest's specifications. This inspection includes cleanliness and overall appearance. Ensure all rooms have the appropriate door signage and lobby has correct room postings. Take action where needed. Report any deficiencies to the Director of Banquets Prepare monthly PO for all business center and meeting toolbox needs. Other duties as assigned by the Director of Banquets Additional Duties & Responsibilities: Assist the guest with any challenges that may arise. Assist the guests with any requests they may have Contact the appropriate hotel department and follow up to ensure the challenge is resolved. Communicate any changes to the appropriate hotel department, such as lunch requests, room set-ups, meeting times. Assist the Director of Banquets with BEO's, resumes, welcome packets, amenity forms and site visits. Assist guest with computer needs, nametags, table tents, conference dining table tags, and menu description cards. Ensure all copier, fax machines, and computers for the business center are in good working order. Qualifications Compute basic arithmetic. Fluency in English both verbally and non-verbally. Provide legible communication and directions. Ability to: perform job functions with attention to detail, speed and accuracy prioritize and organize be a clear thinker, remaining calm and resolving problems using good judgment follow directions thoroughly understand guest's service needs work cohesively with co-workers as part of a team work with minimal supervision maintain confidentiality of guest information and pertinent hotel data Experience, Education, & Licensure: High school graduate or equivalent vocational training certificate. Compensation: Base Pay Start Rate: $26.65 We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

To oversee and support the Spa Operations. Being a point of contact and leadership for desk operations and the spa as a whole. Responsible for quality control, cleanliness and mechanical condition of the Spa. A key component of position is training development in desk knowledge of services, and most important to the position is excellence in delivering guest service. Involved with hiring process, performance evaluations and coaching/counseling. Assist in overseeing entire Spa as MOD. Responsibilities Provide leadership to all Spa associates To maintain operating standards as outlined in divisions SOP guidelines as well as following Five Star and Five Diamond standards. Be an active member of the spa management team. Responsible for scheduling, timesaver edits. An understanding and ability to assist and help in each department of the spa. Must be able to develop and maintain a relationship with vendors and groups to ensure maximum success of the spa and resort. Understand and be well versed in the spa and resort. Maintain all standards such as uniform, retail, protocols, and all other with the highest integrity not only in the spa but around the resort and to/from your car. Be an example to the staff. Ensure staff compliance. Read and write SOP's and follow guidelines. Update as needed. Ensure staff understanding and compliance. Attend the following meetings as required, but not limited to: Daily line-ups, Departmental, Pre-cons, Division, Weekly staff meeting. Hold Spa meetings and trainings as necessary. Orientation and training of new staff members. Effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. A spirit of teamwork. Willingly accepts additional responsibilities and tasks. Communicate needs and ideas to upper management. Disseminate daily information regarding VIP's, group activities, operational issues and general news to appropriate staff. Do daily walkthrough paying attention to the "details" and assuring impeccable cleanliness. Ability to execute all services on the menu where a license to perform is possessed. Uphold integrity of service with staff. Ability to answer phones and assist guests at desk holding a desk shift if needed. In addition, ability to troubleshoot any scheduling issues on the spot. Ability to give a tour to a guest or to a VIP. Contribute to the betterment of the desk operations by offering guidance to line employees when needed. Utilize systems in place to check retail sales for each service provider to ensure they are meeting targets. Full working knowledge of spa, wellness and fitness treatments programs and products. Maintain knowledge of financial planning, forecast, labor, payroll, hotel features and services. Manage ordering and inventory process of spa treatment rooms, dispensary, linen, and spa professional supplies/products to capture full revenue potentials and ensure a successful spa operation. Assist spa retail coordinator with retail products needed to order to ensure a never-out philosophy. Develop and uphold retail sales process and goals for at- home care for all service providers. Oversee and understand the spa reservations pickup on an ongoing basis as well as communicate directly and regularly with the spa group sales coordinator in order to maintain proper staffing levels in SpaSoft. Changing provider schedules as necessary to maximize daily revenues in accordance with the budgetary guidelines. Staffing: Ability to interview and select excellent staff to create a leading service and treatment presentation. Motivation of staff to perform at their highest abilities. Responsible for performance evaluations and disciplinary procedures. Perform Special projects or assignments as assigned by Spa/Hotel Management. Instill a sense of safety and awareness within staff. Oversee the upkeep of the safety and MSDS binders for massage and esthetics. Additional Duties & Responsibilities: Must be able to satisfactorily communicate English with guests, management, and other associates to their understanding. Additional foreign language a plus. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to provide legible communication. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organizations Knowledge of holistic health, fitness, nutrition, body treatments, the systems of the body, general health conditions, skin care, and contraindications is preferred. Ability to translate this knowledge into understanding of what the guest wants and translate that. Effectively manage many personality types. Implement a calm environment when under pressure. Do whatever it takes attitude, willing to work extended hours and deal professionally with staff and guests. A common sense approach in conveying ideas, responsibilities and policies with guests and employees. The ability to smooth over problems and create a sense of satisfaction to the guest and employees. Qualifications Ability to multi-task , prioritize, and organize work assignments and special projects Ability to compute basic mathematical calculations. Ability to decipher various reports. May need to create reports upon request. Weekend availability. Schedule for this position is not set. Must be able to flex schedule based on business demands. Strong communication skills and proven leadership qualities. Ability to evaluate performance of staff and follow up with corrections where needed. Must have strong customer service skills. Ability to deal with problems involving clients and operational issues maintaining a positive attitude. Must have ability to prioritize and organize work assignments Must be able to work effectively in stressful, high-pressure situations Experience, Education, & Licensure: Minimum two years' experience in a Spa environment preferred. Minimum two years' experience in a leadership position preferred. College education preferred. P.R. certification, computer experience required, Spasoft experience preferred. Compensation: Base Pay Start Rate: $25.88/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1

We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience. Responsibilities Perform spa treatment services as outlined in spa treatment protocols Demonstrate a high level of guest service Participate in all spa treatment and service training programs Assist guests with home care program and products Communicate effectively with peers, management, line and front of the house employees Be courteous to all guests and coworkers Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes Practice effective listening (seek to understand) Perform related duties as required Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner Be responsible for the cleanliness of the immediate work area as well as the general property Stock and restock treatment rooms with necessary supplies Additional Duties & Responsibilities: Maintain the company image and vision statement. Make optimal use of financial resources. Participate in ongoing training and encourage the personal development of all associates To provide an exceptional guest experience Qualifications Must be able to speak, comprehend, read, and write English Must have strong customer service skills Must have strong written and verbal communication skills Must possess ability to implement and uphold high service standards Must have ability to interact with all associates and resort guests Must have ability to perform well in stressful, high-pressure situations Must be able to stand or walk for long periods of time Experience, Education, & Licensure: A high school diploma is required Certificate of completion from recognized massage program (minimum of 500 hours) State of California Massage License Passing of MBLEX or NCBTMB test, per California Massage License Requirements. Miscellaneous Skills: Comprehension of SPASOFT software Compensation: Base Pay Start Rate: $16.90/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment. Responsibilities Assist with inventories as scheduled. Assist in plating up Banquet hot meals as assigned. Follow maintenance program and cleaning schedule. Perform duties in other areas of Kitchen as assigned. Work at off premise functions. Research new menu items. Attend designated meetings; Demonstrate leadership qualities. Additional Duties & Responsibilities: Maintain the company image and vision statement. Make optimal use of financial resources. Participate in ongoing training and encourage the personal development of all associates. Continuous evaluation and improvement of the operations. To be an integral part of the development of future company projects. To provide an exceptional guest experience. Qualifications Ability to work all stations on the line Fluency in English in verbal and non-verbal Compute basic arithmetic Provide legible communication Comprehend and follow recipes Expand/Condense recipes The Ability to: Perform job functions with attention to detail, speed and accuracy. prioritize and organize Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly Follow directions thoroughly. Understand guest's service needs. work cohesively with co-workers as part of a team work with minimal supervision maintain confidentiality of guest information and pertinent Hotel data direct performance of staff and follow up with corrections when needed Previous supervisory experience Previously worked with all products and food ingredients involved. Artistic talent Ability to input and access information in the property management system/computers/point of sales system Previous guest relations training Exert physical effort in transporting 50 pounds Endure various physical movements throughout the work areas. Remain in stationary position for 4 to 6 hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding. Experience, Education, & Licensure: 5 years' experience as a Line Cook at a quality style Hotel or Restaurant. Food handlers certificate High school diploma or equivalent vocational training certificate Certification of Culinary training or apprenticeship Compensation: Base Pay Start Rate: $25.88/Hour We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!

The National Sales Manager (On Site) role is responsible for generating group business from a national market. The primary objective is to maximize revenue generation and market penetration from within the assigned market. This includes, but is not limited to the nurturing of existing good accounts and feeder markets, developing known high potential markets and the identification of emerging sources of business. This position serves as a Terranea Resort product expert to the group meetings industry and is also responsible for serving as a positive and knowledgeable advocate of the entire Coral Tree Hospitality portfolio. The position requires a thorough understanding of direct sales, account management, and the distribution channels related to group room sales. Responsibilities Apply proactive and strategic sales approach to business solicitation including but not limited to; phone solicitation, customer appointments, sales missions/blitzes, tradeshow participation, on-line research and customer engagement, as well as resort and portfolio wide customer event participation. Dedicate a majority of time to direct telephone sales, email prospecting, internet prospecting and direct cold calls within assigned market. Make personal visits, when necessary to target areas and call on prospective client's located in a specific market or area. Book annual meetings, regional meetings, sales meetings, executive level meetings, incentive meetings, and leadership meetings from your assigned territory. Rework and maintain existing account files and solicit new accounts. Respond to all correspondence from assigned areas and trace dates for reworking and follow up. Set-up site inspections and FAM trips with appropriate on site communication, planning and follow through. Attend trade shows pertinent to your Market and attend meetings, seminars and functions through membership in related industry associations. Serve as an active participant in all Coral Tree Hospitality related sales programs including, but not limited to Synergy Sales, Affinity Team sales, and Strategic Account Teams. Serve as a positive advocate for sister properties within the portfolio. Perform general office duties and assist other personnel, as required. Maintain a constant contact with meeting planners; maintain membership and contacts in hotel industry associations. Maintain a positive working relationship with departments interacting with convention groups. Develop new accounts by demonstrating the ability to identify potential new customers through the affiliate membership of associations. Stay abreast of industry trends and make recommendations of changes which would affect operations. Maintain accurate sales productivity forecast, manage budgeted expenses and recap information. Set-up and conduct site inspections for entire property. May supervise one or more administrative assistants. Maintain constant contact and excellent relationships with GSO, Representation Firms and third party contacts. Familiar with legality of contractual agreements and actively participate in ongoing training opportunities. Must be able to effectively deal with internal & external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect factual information and resolve conflict. Able to analyze resource reports through Amadeus, Salesforce, Cvent, Knowland and LinkedIn. Sound understanding of yield management principals. Additional Duties & Responsibilities: Identifies positive public relation opportunities emerging business markets. Motivates and actively contributes to a work environment in which associates are productive. Establish, measure, monitor, and evaluate processes and polices. Understands how to develop direct sales plan for a defined market and evaluate business trends to modify strategies. Attends department and other property meetings. Qualifications The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Speak English clearly with poise and confidence using correct English with a well-modulated voice. Write professionally with correct grammar and punctuation to correspond with clients and colleagues. Be fair to all team members. Read, interpret, and create business records and statistical reports. Use mathematical skills to interpret financial information. Understand the government regulations covering business operation. Make business decisions based on production reports and similar facts. Plan and organize the work of others. Knowledge of the luxury travel trade industry is essential. Experience in strategic account management methods, as well as, advanced business planning acumen. Possesses an extensive network of travel industry contacts. Ability to work under stressful conditions and balance multiple commitments simultaneously. Strong customer service aptitude. Understanding of budgetary and fiscal responsibility within the department. Familiarity with all operational areas of the resort. Excellent written and verbal communication skills and the ability to utilize them effectively in English with guests, peers and associates. Ability to travel frequently as needed. Experience, Education, & Licensure: College graduate or equivalent industry experience. Minimum 3 years' experience as a manager within a resort Sales & Marketing department, preferably a four star property with more than 350 rooms. Must be proficient in Microsoft Word, Excel, Outlook and PowerPoint. Experience with Opera PMS and Agency360 is desirable. Miscellaneous Skills: Requires Mathematical skills, to be able to: add, subtract, multiply, and divide all units of measure. Compensation Base Pay Start Rate: $85,000/Yr. - $95,000/Yr + Sales Incentives We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-DNP #LI-Onsite

Job Description Director of Housekeeping - The Hollywood Roosevelt The Hollywood Roosevelt is looking for a Director of Housekeeping who will lead and oversee all housekeeping operations. To ensure the highest standards of cleanliness, organization, and presentation throughout the hotel. What You'll Do This role oversees staffing, training, scheduling, inspections, inventory control, and budgeting while developing and implementing efficient housekeeping systems and procedures. The Director will collaborate with cross-functional teams, address guest concerns promptly, and maintain accurate operational reporting. Additionally, this position ensures full compliance with all applicable federal, state, and local laws, regulations, ordinances, and company policies, while fostering a positive, accountable, and guest-focused work environment. What You Bring You bring proven leadership experience in housekeeping or hospitality operations, with the ability to motivate, coach, and develop high -performing teams. You possess strong organizational, decision-making, and communication skills, along with advanced knowledge of housekeeping procedures, room management systems, and operational best practices. You are adaptable in a fast-paced environment, budget-conscious, detail-oriented, and committed to delivering exceptional guest experiences. You demonstrate sound judgement, accountability, and a strong understanding of compliance with all regulations and local laws. Why The Hollywood Roosevelt The Hollywood Roosevelt is an iconic landmark where history, hospitality, and innovation come together. As part of our team, you'll contribute to a legacy that has defined Hollywood for nearly a century while helping shape its future. If you're a motivated hospitality leader who takes pride in operational excellence and creating memorable guest experiences, apply today and join our team.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. About the role Four Seasons Hotel Westlake Village is seeking a Steward to join our dynamic culinary team. In this role, you will be responsible for ensuring the cleanliness and organization of the kitchen, including washing dishes, cleaning equipment, and maintaining sanitation standards. This position plays a vital role in supporting the kitchen operations and contributing to a smooth, efficient service. What you will do * Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly. * Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways. * Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions. * Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair. * Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing. What you bring * High school education or equivalent experience. * One year previous experience as a Steward/Dishwasher. * The ability to have strong communication skills between co-workers and guests. * Successful candidate must possess legal work authorization in the United States. What we offer * Hourly Range: $21.06 * 401K Retirement savings plan * Employee Assistance Program * Investment in your Wellbeing * Life Insurance * Complimentary Room nights and discounted rates * Complimentary Dry Cleaning for Employee Uniforms * Free meals and on-site parking * Training programs, tuition reimbursement * Growth & Development opportunities Schedule & Hours * Part time position Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Knowledge of and experience in building maintenance to include; plumbing, electrical, painting, carpentry repairs, heating and air-conditioning operation and maintenance, knowledge of the proper use of hand and power tools. Responsibilities Must participate in the preventive maintenance program and be completely familiar with its purpose and machinery involved Must be able to climb ladders, be in good physical condition, use all tools in safe manner, and follow and promote company safety rules Maintenance Mechanics are responsible for actual corrections of any hazardous conditions throughout the hotel. It is a good practice for maintenance mechanics to do their own inspections throughout the entire hotel and plan their activities based on them, report the findings to the Engineering Department Maintenance mechanics are members of the Fire and Emergency Rescue Team; consequently they must learn their duties and responsibilities Maintenance mechanics as well as the other members of the Engineering staff are responsible for housekeeping and cosmetics of all areas supervised by the Engineering Department Additional Duties & Responsibilities: Participate in departmental problem solving teams Qualifications Communicate in English with hotel guest, visitors and staff to their understanding Provide legible communication Compute mathematical calculations Perform basic plumbing and HVAC techniques Properly and safely use hand and power tools Perform job functions with minimal supervision Think clearly under high pressure or emergency situations Adapt to priority changes of work flow or requirements Work cohesively as a team member Work in and around the public in a positive and professional manner Experience, Education, & Licensure: High School graduate or G.E.D. and vocational/technical background Valid Vehicle Operators License Trade school or apprenticeship in general maintenance 2+ years of hotel engineering/maintenance experience Compensation: Base Pay Start Rate: $27.50/Hr. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1

Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests in guest rooms, suites and hospitalities suites. Cleanliness of the entire Room Service area and Hotel tower. Responsibilities Displays a congenial appearance. Adhere to departmental policies and procedures Attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings Effectively communicate with peers, management, line and front of the house employees Practice effective listening: (seek to understand) Be responsible for the cleanliness of the immediate work area as well as the general property Answer the telephone and have professional and courteous conversations with guests. Answering telephone orders from hotel guests in accordance with Room Service Standards of Service Manual. Suggests additional services. Up sell. Utilize proper procedures and documentation for transactions. Handle all guest checks according to Hotel policy. Ensure Amenities are properly logged in the computer Complete cash turn-in sheets, etc., and distribute accordingly. Assist guests in a friendly, professional manner. Follow directions from Manager at all times. Maintain proper uniform, nametag at all times. Other job related duties as assigned. Assists in maintaining a high degree of sanitation in room service area. Assists staff in any requests and maintains inventory as specified. Assists Servers in set up and side work Additional Duties & Responsibilities To create a personable and extraordinary experience for the guests on the phone To execute and manage the flow of amenities on a daily basis. To leave a lasting impression to each guest on the telephone Maintain the company image and vision statement. Make optimal use of financial resources. Participate in ongoing training and encourage the personal development of all associates. To provide an exceptional guest experience Qualifications Well-spoken and well-dressed with the ability to work well with others Language and ability to read and write with a high degree of effectiveness in English. Ability to perform basic math. Ability to understand the concept of cash handling, making change and counting it back to staff. Prior cash register and cash handling experience preferred but will train. Can multitasks and complete a variety of duties at the same time. Has basic Computer skills to operate the P.O.S. system and Microsoft office products Experience, Education, & Licensure Food Handlers Card High School Education or equivalent. Has minimum 1 yr. of food and beverage experience. Have basic food, wine and liquor knowledge. Compensation Base Pay Start Rate: $17.85/Hr

The Fitness Instructor is responsible for leading fitness classes that will maximize the efficiency of the workout while ensuring proper and safe training with individualized attention and motivation. Responsibilities Adhere to departmental policies and procedures Effectively communicate with peers, management, line and front of the house employees Attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings Maintain cleanliness throughout fitness area Practice effective listening: (seek to understand) Perform related duties as required Perform duties in a safe manner, routinely observing all safety procedures. Report accidents and injuries in a timely manner Be responsible for the cleanliness of the immediate work area as well as the general property Be attentive to any actions, objects, or conditions that may cause accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions Be courteous to all guests and coworkers Additional Duties & Responsibilities: Conduct individual personal training sessions Monitor and provide instruction (during personal training sessions) on the safe and effective usage of CV and strength training equipment and other athletic areas Provide a high level of personalized attention during personal training sessions Assist in the planning, promotion and evaluation of the Personal Training Program Qualifications To qualify one must possess the ability to be hospitable and work with minimal supervision while performing all job functions that are required which requires multi-tasking and prioritizing. Applicants must have an above average physical fitness level since there is some duties that require constant workload and movement. We are looking for someone who is energetic, enthusiastic and has a strong sense of work ethic. Experience, Education, & Licensure: High School diploma or equivalent preferred. Basic computer skills required. CPR & First Aid certification. Certification from ACE, AFFA, ACSM, NASM, ISSA certification. Compensation: Base Pay Start Rate: $16.90/Hr

The Project Manager will play a vital part in ensuring the owners and developers original resort design concept is kept intact. The position is responsible for managing capital project planning, oversight of all capital projects and special projects, to include, but are not limited to - architectural compliance, selection of vendors/construction partners, projects are within budget and completed in a timely manner. Manage the capital budget ensuring all purchase orders are completed and processed correctly. Develop and maintain professional relationship with all local and state government agencies. Ability to multi-task is paramount since this position will be working on several projects and for several people simultaneously. Department is fast paced and position will require the ability to organize efficiently, manage multiple tasks at the same time and effectively prioritize. While we work as a team, the resort thrives on independent thinkers who are self-reliant, self motivated, flexible, detail-oriented, and not afraid to ask questions, research information, create procedures, make suggestions and become an integral part of the team. Responsibilities Maintain complete knowledge of and comply with all capital projects policies, procedures, standards. Maintain complete knowledge of and comply with all operational purchasing policies, procedures, standards. Oversight of FF&E par levels and necessary supplies. Conduct “bidding” process for projects, review contracts, identify spec'd products, etc. Maintain all contractors and vendors insurance/ liability documents and contact information. Maintain all necessary reference books and manuals as required. Obtains purchase order bids for each item required. Monitor completion of project purchase orders submitted. Oversee FF&E attic stock inventory control program. Maintain working knowledge of all environmental and safety federal, state, local laws, codes and regulations. Liaison with governmental agencies and manage procurement and compliance with entitlements, permits, inspections, notices and other requirements. Effectively manage and track Coastal Commission Environmental Impact Reports. Support Engineering and other Departments where necessary. Additional Duties & Responsibilities: Drive the technology upgrades for BAS and IT related engineering projects. Alignment with Property Mission and Core Values. Model the property/company core values and other expected leadership attributes. Maintain a professional image at all times. Act as a resource for all departments of the Hotel / Resort. Maintain accurate records for all areas of responsibility. Perform other duties as assigned by President. Maintain property key schedules and records. Direct ADA compliance efforts of the property. Direct maintenance of Telecom related systems. Follow all Safety Policies and Procedures. Qualifications Degree in Architecture or Architectural Engineering, preferred. Minimum of 5 years' experience in managing capital projects in the hotel or restaurant field. Excellent mathematical, planning and organizational skills including office procedures, filing systems. Strong PC skills, especially current Windows, Word, Excel, PowerPoint and Outlook. Proven command of the English language, both oral and written. Excellent telephone etiquette and procedures. Handles responsibility and pressure and has a curious attitude towards "stretching" abilities within the department. Ability to use independent, analytical judgment and demonstrate creative problem-solving for assistance with capital project management. Team player and enjoys contact with the public. Strong background with budgets, financial reports and schedules. Experience, Education, & Licensure: Skilled in problem solving; the ability to identify the problem and work through it. Engineering and related experience is required. Customer service experience required. Financial management of HOA and mixed use Resort budgets. Seasoned trainer, able to provide “hands-on” instructions on a wide variety of topics, equipment and systems. Supervisory experience required. Ability to effectively use a multi meter in troubleshooting electrical systems. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have a potential of risk to your health or safety. The following is a list of some of the devices required. This is only a sample list and is not to be all-inclusive due to the nature of the work conductive to the Engineering Department. Back support belts, protective gloves, eye protection, breathing protection, hearing protection, lock-out/tag-out protection and any other equipment as necessary to provide a safe working environment. Associates will be trained as to the use and care of any and all required PPE equipment. All work duties conducted by Engineering personnel will be evaluated and regularly scheduled training and refresher training will be conducted as required by law. Must be able to read, write and understand English Miscellaneous Skills: Computer software knowledge required. Proficient on excel spreadsheets Strong PC skills with an emphasis on Excel and industry R&M systems (online work order systems, etc.). HOTSOS tm or equivalent CMMS (Computerized Maintenance Management Software) and accounting experience related to Engineering operations. In depth Mechanical systems operations and repairs. Building systems operations and repairs. Life Safety Systems operations. Building code requirements. Must be able to troubleshoot electrical and mechanical system problems. Must have extensive working knowledge of building systems to include but not limited to; HVAC, electrical, plumbing, refrigeration, roofs, building finishes, mechanical operations, energy management and Preventative Maintenance Programs. Experience with BlueBeam, Preferred. Compensation Base Pay Start Rate: $125,000 - $150,000 + Bonus Incentive! We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, disability benefits, and an employee assistance program. We have paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1

Primary responsibility is to assist the Spa Director in providing leadership, direction and supervision of staff in the daily operations of the Spa, including, but not limited to, massage therapists, aestheticians, and salon. They will assist in overseeing the coordination of all providers, be directly involved in scheduling, as well as product inventory and ordering. The position will directly supervise: massage therapists and aestheticians, while also assisting in providing consistent leadership to the Salon, Spa coordinator and Attendant team. Responsibilities Full working knowledge of spa, wellness and fitness treatments/programs. Be aware of advancements in the field and be involved in making decisions on new treatments and products that will continue to make the Spa a showcase feature. Understand and be well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests. Maintain base knowledge of financial planning, forecast, labor, and payroll for areas of responsibility. An understanding and ability to assist and help in each department of the Spa. Be an active member of the spa management team. Effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. Provide leadership to all spa coordinators, spa and pool attendants, and salon service providers, including hair stylists and nail technicians. Staffing: Ability to interview and select excellent staff to create a leading service and treatment presentation. Motivation of staff to perform at their highest abilities. Responsible for performance evaluations and disciplinary procedures. Disseminate daily information regarding VIP's, group activities, operational issues and general news to appropriate staff. Responsible for scheduling, timesaver edits, and payroll for all direct reports including spa coordinators, spa and pool attendants and salon providers. Hold Spa meetings and trainings as necessary. Orientation and training of new staff members. Budget: Daily/weekly and monthly budget management. Maintain guidelines of budget and forecast. Develop and uphold retail sales process and goals for at- home care for all service providers. Assist spa retail coordinator with retail products needed to order to ensure a never-out philosophy. Utilize systems in place to check retail sales for each salon provider to ensure they are meeting targets. Manage ordering and inventory process for salon professional supplies/products, guest supplies, and linen to capture full revenue potentials and ensure a successful spa operation. Must be able to develop and maintain a relationship with vendors and various individuals/groups to ensure maximum success of the spa and resort. Ability to answer phones and assist guests at desk holding a desk shift if needed. In addition, ability to troubleshoot any scheduling issues on the spot. Ability to give a tour to a guest or to a VIP. Oversee and understand the spa reservations pickup on an ongoing basis as well as communicate directly and regularly with the spa group sales coordinator in order to maintain proper staffing levels in SpaSoft. Changing provider schedules as necessary to maximize daily revenues in accordance with the budgetary guidelines. Maintain operating standards as outlined in divisions SOP guidelines as well as following Five Star/Diamond standards. Read and write SOP's and follow guidelines. Update as needed. Ensure staff understanding and compliance. Maintain all standards such as uniform, retail, protocols, and all other with the highest integrity not only in the spa but around the resort and to/from your car. Be an example to the staff. Ensure staff compliance. Do daily walkthrough paying attention to the "details" and assuring impeccable cleanliness. Immediately notify Engineering of any maintenance or repair needs. Notify night cleaners of any cleanliness issues. Ability to execute all services on the menu where a license to perform is possessed. Uphold integrity of all salon services with staff. Attend the following meetings as required, but not limited to: Daily line-ups, Departmental, Pre-cons, Division, Weekly staff meeting. Perform Special projects or assignments as assigned by Spa Director or Hotel Management. A spirit of teamwork. Willingly accepts additional responsibilities and tasks. Communicate needs and ideas to upper management. Instill a sense of safety and awareness within staff. Oversee the upkeep of the safety and MSDS binders for massage and esthetics. Qualifications Ability to multi-task, prioritize, and organize work assignments and special projects. Ability to compute basic mathematical calculations. Ability to decipher various reports. May need to create reports upon request. Weekend availability. Schedule for this position is not set. Must be able to flex schedule based on business demands. Strong communication skills and proven leadership qualities. Ability to evaluate performance of staff and follow up with corrections where needed. Must have strong customer service skills. Ability to deal with problems involving clients and operational issues maintaining a positive attitude. Must have ability to prioritize and organize work assignments. Must be able to work effectively in stressful, high-pressure situations. Experience, Education, & Licensure Minimum two years' experience in a Spa environment and cumulative experience with different services performed in a salon/spa. Minimum two years' experience in a management or leadership position. Combination of education equivalent to graduation from high school (High school diploma/GED) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. College education preferred. C.P.R. certification, Management training program and computer training preferred. Cosmetology License or Massage therapist license from the State of California preferred, but not mandatory. Compensation Base Pay Start Rate: $70,304 - $77,500/Yr + Bonus Incentive We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #LI-KR1

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate. About the role: Four Seasons Hotel Westlake Village is seeking a Barista at our coffee shop STIR, where you'll excel in creating connections with our guests and crafting memorable experiences through exceptional service. Bring your passion for coffee and hospitality to life as you engage with patrons, ensuring each visit is an unforgettable one. Embrace the opportunity to be part of a dynamic environment where your enthusiasm and dedication make a difference every day. What you will do: * Prepare and serve a selection of specialty coffees and prepared espresso beverages * Confirm guest orders, including any special needs or requests, from the guest using the hotel's point-of-sales system * Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests * Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items * Maintain high level of cleanliness, organization, and stocking at the bar area * Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile * Work harmoniously and professionally with co-workers and supervisors. What you bring: * High school education or equivalent experience * Previous Barista experience is preferred * Requires reading, writing and oral proficiency in the English language. * The ability to have strong communication skills between co-workers and guests. * Successful candidate must possess legal work authorization in the United States. What we offer: * Hourly Range: $17.98 * Company Match 401K Plan * Complimentary stays at Four Seasons Worldwide * Complimentary meals in our Wellness Café * Laundered Employee Uniform * Employee Assistance Program * Investment in your Wellbeing * Complimentary on-site parking * Training programs, tuition reimbursement * Growth & Development opportunities Schedule & Hours: * This is a part time position * Availability to work 3-4 days a week Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************