Four Seasons Hotels and Resorts jobs in Miami Beach, FL - 344 jobs
Security Officer
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Miami Beach, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role
The main duties of the Security officer are to control the access and egress to and from areas of the Hotel and Residences which are under Four Seasons supervision. This includes protecting company assets from theft, fire, damage and assisting in ensuring the safety and wellbeing of all persons in the location.
What you will do
The Security Officer forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel's security and property protection. The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
* The ability to actively participate in the day to day security operations of the property to ensure the safety and security of all personnel and property.
* The ability to patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
* The ability to handle and document accidents and any questionable individuals on the premises.
* The ability to implement all policies, procedures and instructions regarding security and safety.
* The ability to assist in implementing preventive safety and security programs.
* The ability to document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports.
What you bring
* Reading, writing and oral proficiency in the English language.
* Preferred experience in CPR, first aid and fire prevention
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* 401(k) Retirement Plan
* Complimentary Parking
* Paid Time Off and Holiday Pay
Schedule & Hours:
* Full Time (Hours based on business need, days, evenings, weekends, holidays and overnights)
All external candidates must have valid US work authorization.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$23k-33k yearly est. Auto-Apply 13d ago
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Catering & Conference Services Coordinator
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Fort Lauderdale, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale's best shops, restaurants, marinas and entertainment - surrounding you with the spirit of one of the world's top yachting locales.
Catering & Conference Services Coordinator
About the role
The Catering & Conference Services Coordinator provides administrative support to the Catering & Conference Service Managers and Director while being familiar with all aspects of the Sales & Catering processes and ensuring that the property's Golden Sales & Catering system meets corporate standards.
What you will do
* Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
* Prepare accurate written correspondence including letters, contracts, proposals, reports, Banquet Event Orders (BEO), schedule of events, printed menus, and e-mails.
* Maintain information systems, which include but are not limited to menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms.
* Run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team.
* Support managers by coordinating site inspections, menu tastings, and internal communication with operational departments.
* Assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service.
* Ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards.
* Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests.
* Provide general administrative support and perform the duties of other team coordinators when required.
What you bring
* Prior administrative experience, preferably in a luxury hotel or resort.
* Excellent personal presentation and interpersonal skills.
* Ability to handle a large volume of telephone calls in an efficient and courteous manner.
* Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
* Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus.
* Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
Schedule & Hours:
* Full-Time
* Mondays - Fridays, daytime
Miscellaneous:
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$38k-54k yearly est. Auto-Apply 11d ago
Executive Administrative Assistant
Club Med 3.9
Miami, FL job
Founded in 1950, Club Med pioneered the all-inclusive vacation concept and has become the global leader in its market. The company embodies an upscale, friendly, and multicultural spirit, operating 70 resorts in some of the most beautiful locations worldwide, as well as a cruise ship and luxury villas and chalets. Club Med is synonymous with dreams and happiness, offering a unique, family-friendly, and upscale all-inclusive experience.
Office Manager and CEO & VP Administrative Assistant
Reporting Structure
The Office Manager and CEO & VP Administrative Assistant reports directly to the CEO and is based in Miami.
Key Missions and Responsibilities
CEO & VP Administrative Assistant
Coordinate all travel arrangements for the CEO and executive team.
Maintain and update the CEO's calendar, including travel, vacations, and team schedules.
Enter expenses into the system promptly for payroll purposes for the Executive Committee Team.
Schedule meetings as required.
Prepare internal and external communications, such as memos, emails, presentations, and reports.
Act as the primary point of contact among executives, employees, clients, and external partners.
Process expenses through MSH.
Office Manager
Oversee and support all administrative functions in the office to ensure smooth operations.
Manage office supplies inventory and place orders when necessary.
Coordinate the assignment of captains for Fire/Evacuation plans in the building.
Greet visitors and handle incoming and outgoing mail, including FedEx packages.
Ensure the postage machine is operational and coordinates with accounting
Assist with office layout planning, office moves and managing IT infrastructure.
Manage the office budget.
Identify and implement opportunities for process and office management improvements.
Offer additional administrative support as needed, including scheduling group meetings, maintaining calendars, conducting research, and preparing reports.
Requirements
Proven experience as an Executive Administrative Assistant supporting C-level executives.
Excellent proficiency in MS Office applications.
Superior organizational and time management skills.
Familiarity with office gadgets and applications, such as e-calendars and copy machines.
Exceptional verbal and written communication skills.
Discretion and confidentiality in handling sensitive information.
High School diploma required; PA diploma or certification is a plus.
$29k-39k yearly est. 3d ago
Database Coordinator
Club Med 3.9
Miami, FL job
**This is a paid full time internship**
The Data Base Coordinator is a key liaison between purchasing negotiations, new product development, and the maintenance of existing products. He or She is responsible for ensuring accurate entry, completeness, and consistency of data within supply order systems. Additionally, He or She oversees and tracks the delivery of annual setup orders along with Supply Chain to ensure smooth and timely execution.
MISSIONS
Timely updating of catalogues in Coupa (Club Med Procure-to-Pay tool), according to Buyers' and supply chain requests.
Works with Buyers and Operations to define products to have in catalogs.
Informs Buyers of price changes received through various channels. Monitoring with the Buyer the correct updating of the catalogs by the suppliers (according to the evolution of the IS and Coupa portal).
Participate in the ongoing digital and business transition.
Resolution of errors with the IS Administrator based in Paris.
Monthly reporting of Procurement KPI in coordination with Supply-Chain.
KPI updating or loading in Coupa (products origins, sustainability, packaging materials etc…) in coordination with Suppliers and Buyers.
Suppliers information updating (sites, locations, email addresses…)
Placing and tracking orders
Skills
Hard Skills:
Knowledge of databases and ERP
Mastery of information systems and office automation systems: Office Pack (Excel advanced level), Business Intelligence, ERP or other purchasing management tools
Languages: Fluent in English and Spanish is a plus
Soft Skills :
Rigor, proactivity and responsiveness
Sense of service and organization
Synthesis and analysis capabilities
Planning, prioritization and anticipation capabilities
Meeting commitments and deadlines
Team spirit
MAIN INTERACTIONS
Purchasing, Supply-Chain, Products & Service and Digital
$46k-58k yearly est. 2d ago
Director of Purchasing
Club Med 3.9
Miami, FL job
Who is Club Med?
Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international staff of more than 23,000 employees from more than 110 different nationalities.
The North America Regional Purchasing Director is based in Miami and reports to the CFO functionally and to the Group CPO hierarchically.
Missions
The Director of Purchasing main missions are to plan and manage the activities of the purchasing and logistic department for North America Business Unit for offices and resorts:
Strategy:
Define, communicate, and execute Club Med's procurement strategy both for Club Med resorts & offices (purchasing and logistic)
Lead regular tenders or consultations and sourcing actions to be able to:
Challenge and improve the local purchasing policy and procurement framework
Review purchasing and logistics processes to streamline the organization of the department and the collaboration with stakeholders.
Ensure the respect of worldwide Club Med guidelines and Purchasing processes in the zone.
Provide the whole Club Med with potential performing and compliant suppliers from the area (sourcing actions for the Group; international proactive cooperation within Purchasing department needed)
Assess the logistics model in the zone and adapt it to changing environments and stakes.
Engagement
Provide resorts and offices with goods and services they need with the best quality, cost and delivery conditions
Challenge the needs with a positive and business partner spirit
Be able to directly manage specific strategic purchasing categories
Work in collaboration with different internal stakeholders such as Operations, Legal and Finance.
Oversee the functioning between Purchasing and Logistics
Assess the necessary developments or changes to operate in the Procure-to-Pay tool to align it with Processes and methods in the zone.
Report the KPI of the department and share/align on priorities with internal stakeholders
In charge of the budget and forecast, communicate outcomes with Finance and Global Purchasing department.
Management
Direct management of Buyers and Supply Chain Manager.
Optimize organization and time of team members to concentrate energies on added value actions and business continuity.
Purchasing categories covered by the team : Food &Beverage, Operating supplies, Sports and Entertainment, Equipment & maintenance; village and site services (eG. Laundry, security, …); Maintenance and Capex; Utilities; Logistics & Import/export; Marketing & Communication, Office supplies, IT, Energy, Entertainment, local incomes (eG. Spa, boutique, cellar, excursions, scuba diving…)
Monitoring / internal control
Monitor, challenge and report the procurement performance contribution for BU and Group business reporting and Budget
Have permanent monitoring and improvement actions on internal control disposal (including pools resort professionalization road map, procedures, tools deployment and use…)
Identify risks for the activity, define and put in place action plan to anticipate or tackle them
Background and professional skills
Relevant experience in purchasing (10 years minimum in purchasing and Supply Chain)
Education: Bachelor of Business Administration or/and advanced education in purchasing / Finance
Optional: experience Sector of activity: tourism, leisure, distribution, luxury, hospitality activity
Personal skills
Leadership, resilience, hands-on
Capacity to conduct change, to define and set up new disposal
Management of a multicultural team
Ethic / integrity
Rigor and organization
Project management
Business oriented
Cooperation
Languages
English
Spanish
French (Is a plus)
Computer skills
MS Office: Excel, PowerPoint, Word
Ability to get familiar with specific Purchasing IT systems (Coupa)
$50k-85k yearly est. 3d ago
Guest Room Attendant
Hilton Miami Downtown 4.5
Miami, FL job
ESSENTIAL DUTIES & RESPONSIBILITIES:
Check housekeeping cart for supplies, stock as needed.
Greet guests immediately with friendly/sincere acknowledgement.
Strip dirty linens / towels and remove used amenities from room/suite.
Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms,
dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.
Reports maintenance deficiencies in order to maintain room in compliance with hotel
Replenish linen and guest amenities.
Clean balconies, if applicable.
Respond to special requests by guests (such as providing extra amenities or service time
requests).
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Provide customer service to guests, including information about hotel services, activities and local attractions.
Assist co-workers, as requested.
Perform other duties and responsibilities as assigned or
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Ability to arrive to work on time and when scheduled.
Physically able to move large objects such as: carts, large bags of linen, ironing board.
Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
Ability to read and recognize room/suite numbers.
Ability to communicate effectively with guests and team members verbally or in written form.
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
WORK EXPERIENCE & EDUCATION REQUIREMENTS:
High School graduate or equivalent preferred but not necessary
6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.
No special licenses or certificates required.
OTHER:
Assimilate into The Hilton Family Values and culture through understanding, supporting and participating in all elements of Blue Energy. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Hilton/Resorts World Omni, LLC is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel
Grooming: All employees must maintain a neat, clean, and well-groomed appearance (specific standards available as per company's handbook).
$21k-27k yearly est. 60d+ ago
Pool Attendant - Hilton Cabana Miami Beach Resort
Hilton 4.5
Miami Beach, FL job
Hilton Cabana Miami Beach Resort is looking for a Pool Attendant to join their team! The hotel has 231 newly renovated guest rooms overlooking the Atlantic Ocean with direct access to the beach.
The Ideal candidate holds at least 2 years within customer service. Prior Pool Attendant experience a plus! Ability to work outdoors for the entire shift. Flexibility to work the required shifts.
Rate of Pay\: $15.60 per hour
Shift Pattern\: Full Availability - AM/PM Shifts - Primarily 7AM-3PM and 3PM-11PM (weekdays, weekends, and holidays as needed)
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Pool Attendant (Cabana Butler), you would be responsible for providing service to and for ensuring a clean, safe and fun environment for guests at the cabanas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards
Greet and escort guests to their cabanas and attend to their cabana-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
Ensuring guest satisfaction throughout the cabana service and preparing and delivering special amenities (fruit, scented face cloths, etc.) and services (frozen treats, etc.)
Prepare and maintain the cleanliness and safety of the cabanas including, but not limited to, ensuring fully-stocked cabana amenities, cleaning ashtrays, furniture, tables and decks, conducting periodic deep cleaning
Monitor use of the cabanas and equipment and address and/or report potential hazards
Respond to guest inquiries and service issues in a timely, friendly and efficient manner
Perform additional duties, as requested
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$15.6 hourly Auto-Apply 5d ago
Director of Security and Safety - Beach House Fort Lauderdale
Hilton 4.5
Fort Lauderdale, FL job
Hilton Fort Lauderdale Beachfront Resort is seeking a seasoned Director of Security and Safety to lead safety, security, and emergency preparedness at one of Hilton's premier beachfront resort destinations. This is a highly visible leadership role for a security professional who thrives in a fast-paced, full-service resort environment and understands how to balance exceptional guest experience with best-in-class safety standards.
As Director of Security and Safety, you will be a key member of the executive leadership team, responsible for protecting our guests, team members, and assets while fostering a culture of trust, awareness, and accountability across the resort. You will lead and develop a diverse security team, partner closely with operations, and serve as the primary liaison with local authorities and emergency responders.
What will I be doing?
As a Director of Security and Safety, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Direct and lead investigations of accidents, thefts, property loss and unlawful activities
Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Serve as primary liaison with federal, state and local law enforcement
Oversee the administration and accuracy of all required reports and documentation
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
#LI-JG1
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage -
for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
Career growth and development
$43k-66k yearly est. Auto-Apply 18d ago
Busperson - GALLERYone DoubleTree Suites by Hilton
Hilton Worldwide 4.5
Fort Lauderdale, FL job
The beautiful GALLERYone, a DoubleTree Suites by Hilton is seeking a full-time busperson to join their food and beverage team! This 231-room property is located on the intracoastal waterway, less than a five-minute walk from Galleria Fort Lauderdale and a half mile from the beach!
The ideal candidate for this position will have previous food and beverage experience as either a server assistant or busperson! It would also be advantageous to have previous barista experience, as the candidate hired into this position will also support in the cafe two days a week!
Shift Pattern: candidates should be available to work both AM and PM shifts as needed, any day of the week/weekends/holidays as needed
Pay Rate: $14.00 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good and working condition and report any defects for repair
* Stock, maintain and clean designated food station(s)
* Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
* Retrieve and transport dirty tableware to dishwashing area
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$14 hourly 16d ago
Restaurant Sales Coordinator - The Diplomat Beach Resort, Curio by Hilton
Hilton Worldwide 4.5
Hollywood, FL job
Where Coastal Ease Meets Elevated Design. Be Part of an Iconic Transformation. Set between Miami and Fort Lauderdale, The Diplomat is entering a transformative new chapter-pairing timeless oceanfront glamour with refreshed interiors, redesigned guestrooms, and a revitalized sense of place. Nearly every suite and room opens to sweeping ocean views, creating a stay defined by beauty, comfort, and effortless luxury.
We ae seeking a Restaurant Sales Coordinator that has at least two years of experience selling restaurant experiences, is highly driven to solicit and network for new business opportunities and excels at multitasking in a fast-paced environment.
Check us out: Diplomat Beach Resort, Curio by Hilton
Payrate: This is an hourly role with incentive on restaurant group sales.
Shift Pattern: Full Flexibility is a must. Office hours are 8:30 AM to 5:00 PM, but flexibility is required to accommodate varying schedules, including weekends, holidays.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
* Solicit and respond to companies, organizations, and individuals regarding private event inquiries at the hotel and restaurants
* Coordinate all aspects of private events to ensure prompt, courteous, and efficient service
* Work closely with internal departments to fulfill event requirements and exceed guest expectations
* Ensure events are executed smoothly to satisfy customer needs and enhance the guest experience
* Maximize hotel revenue and profitability through effective event planning and upselling opportunities
#LI-ZR1
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$29k-41k yearly est. 20d ago
Handy Person (All Shifts including Overnight)
Hilton Miami Downtown 4.5
Miami, FL job
ESSENTIAL DUTIES & RESPONSIBILITIES:
Minor plumbing repairs or maintenance on faucets, lavatories, water closets, and valves
Replace flush valves and faucet seats or washers and shower valves or heads as required
Pull toilets and replace wax rings and grouting as required
Troubleshoot and repairs minor telephone and internet problems as required
Troubleshoot and repairs problems with electronic door locks and safes
Repair minor carpet tears and burns as required & wall paper repairs
Replace light bulbs and repairs minor lighting problems
Replace pulls and knobs and aligns drawers, repairs other minor problems on cabinets and furniture.
Clean and / or replaces air conditioning filters.
Repair minor problems with doors.
Painting and pressure cleaning assigned areas.
Grounds Maintenance.
Perform preventative maintenance tasks as assigned
Perform any other general building maintenance tasks as assigned
Attend department meetings.
May be required to work nights, weekends and holidays.
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the Building/complex when needed to assist operations to perform job duties not necessarily contained in this job description.
While performing the duties of this position, the employee is regularly required to stand, and use hands to perform mechanical maintenance tasks, handle or feel objects, tools, and controls.
The employee is frequently required to walk and reach with hands and arms and to climb on scaffolds and ladders.
The employee is frequently required to lift and/or move up to 50 lbs., and to move objects up to 100 lbs.
Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
Ability to see and hear in order to observe and detect signs of emergencies.
Able to stand for long period of times
WORK EXPERIENCE & EDUCATION REQUIREMENTS:
The requirements listed below are representative of the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent.
General mechanical aptitude and at least one (1) year of proven building maintenance experience or construction experience is required.
Communication: Good verbal skills, some computer knowledge.
$20k-28k yearly est. 8d ago
Communications Operator - GALLERYone DoubleTree Suites by Hilton
Hilton Worldwide 4.5
Fort Lauderdale, FL job
The beautiful GALLERYone, a DoubleTree Suites by Hilton is seeking a full-time Communications Operator to join their Guest Services team! This 231-room property is located on the intracoastal waterway, less than a five-minute walk from Galleria Fort Lauderdale and a half mile from the beach!
The ideal candidate for this position will possess three years guest/customer facing experience in a similar role that utilizes a multi-line telephone (administration, call center, reception, hosting, etc.)!
Shift Pattern: candidates should be available to work both AM and PM shifts as needed, any day of the week/weekends/holidays as needed
Pay Rate: $19.00 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
* Provide information and demonstrate knowledge of all hotel facilities and services
* Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
* Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
* Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$19 hourly 19d ago
Laundry Attendant
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Miami Beach, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
Join Our Team
Four Seasons Hotel and Residences at The Surf Club is seeking a Laundry Attendant. Embark on an enriching and experiential career journey in terms of culture, history and love for luxury service at an exceptional and legendary destination in the Miami Beaches.
Laundry Attendant is responsible for the pressing and the dry cleaning of our guests' clothes and other items per their particular requests.
The Surf Club
From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club, an oceanfront destination bringing a new era of glamour elevated with chic dining, a palm-fringed Champagne Bar, and a world-class spa. The Surf Club has always been a place of imagination and possibility, it turned experiences into memories, and this is what we continue to pursue daily with every guest that crosses our historic doors. We say, Luxury is our LOVE language, and if you are passionate about delivering luxury whilst creating memorable experiences this is the right place for you. Four Seasons offers competitive benefits including Free medical insurance, basic dental insurance as well as vision benefits for all qualifying employees.
The Hotel and Residences
Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests' and residents' every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean.
Benefits Four Seasons Surf Club Employees Enjoy
* Competitive Salary & Wages
* 401(k) Retirement Plan
* Complimentary Parking
* Paid Time Off and Holiday Pay
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resorts
* Complimentary Dry Cleaning for Employee Uniforms Complimentary
* Employee Meals
Candidates must have valid work authorization for the U.S.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$22k-26k yearly est. Auto-Apply 60d+ ago
Steward
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Miami Beach, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
Join Our Team
The Stewarding team ensures that each outlet and function has an adequate supply of clean dishes and silverware. In addition, keeps the kitchen and the "heart of house" clean and safe.
About Four Seasons Hotel and Residences at The Surf Club
From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history, quickly becoming a gathering place for exceptional figures of the past century, including Frank Sinatra, Dean Martin, Elizabeth Taylor, Winston Churchill, and more. It is here that you will find Four Seasons Hotel and Residences at The Surf Club, an oceanfront destination nestled within the North Miami Beaches. With a rich narrative and quiet drama, every design detail and experience, including the new Lido Restaurant at The Surf Club, The Champagne Bar and world-class Spa, evoke a sense of the past, a feeling of the present, and a hint of the future.
What to Expect
Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Complimentary Parking
Paid Time Off and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$19k-29k yearly est. Auto-Apply 21d ago
Residences Assistant Manager
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Miami Beach, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role
The Assistant Manager supports the Residences Management team in all aspects of property operations, administration, and resident experience. This role combines strong administrative and organizational skills with a hospitality-driven, lifestyle-oriented approach, ensuring both the seamless functioning of building operations and the creation of a dynamic wellness and community program.
What you will do
* Provide direct support to the Residences management team in day-to-day administration, including correspondence, scheduling, reporting, and follow-up on operational matters.
* Assist with the development and maintenance of property manuals, standard operating procedures, and onboarding materials for staff and vendors.
* Serve as a liaison between residents, the operations team, Hotel, and ownership to ensure smooth communication and alignment with Four Seasons standards.
* Curate and manage lifestyle and wellness initiatives, including events, programs, and collaborations that enrich the residential community.
* Oversee resident communications related to services, amenities, and lifestyle activities, ensuring clarity, timeliness, and professionalism.
* Support the coordination and oversight of amenity spaces (pool, spa, gym, wellness areas), partnering with relevant departments to ensure they remain well-maintained and residents-ready.
* Contribute to resident engagement by fostering relationships and acting as a cultural ambassador for the property.
What you bring
* CAM Florida License - Optional
* Background in property management, luxury hospitality, or residential operations.
* Strong organizational and administrative skills with the ability to create systems, processes, and documentation.
* Hospitality-minded, with excellent communication skills and a genuine focus on service.
* Knowledge of lifestyle and wellness trends, with the creativity to design programs and events that resonate with residents.
* Experience in construction, pre-opening of residential buildings, and project management strongly preferred*.
* Bilingual (English/Spanish) preferred; additional languages a plus.
* Flexible, polished, and comfortable working in a dynamic, high-profile residential environment.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Complimentary Parking
Schedule & Hours:
* Full Time
Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$25k-32k yearly est. Auto-Apply 60d+ ago
Revenue Manager - Conrad Fort Lauderdale Beach
Hilton 4.5
Fort Lauderdale, FL job
_Conrad Fort Lauderdale Beach_ is looking for a **Revenue Manager** to join their amazing Team\! This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design\. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6thfloor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets\. _This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in\-room dining\._
In this role as Revenue Manager, you will strategically manage group and transient business thresholds to optimize demand and availability\. The ideal candidate will have strong analytical skills, experience with revenue management systems, and a deep understanding of the hospitality industry\. As a key member of the revenue management team, you will be responsible for developing and executing pricing strategies, managing inventory, and analyzing market trends to drive profitability and growth\.
The ideal candidate will have great analytical skills, have a passion to grow in the revenue field and have knowledge of ONQ system\.
**Want to learn more?** Hotel Website \(***************************************** , Instagram , Facebook \(********************************************
**What will I be doing?**
As the Revenue Manager, you will supply critical analysis on the effect of short\-range decisions effecting occupancy, average rate and rooms profit goals within the current 53\-week \(Netrez/OnQ PMS\) period\. Analysis of city events and activities and to project the effect of opportunities they create\. Monitor competitive analysis\. Specifically, you would be responsible for performing the following tasks to the highest standards:
**Manage and maintain group and transient inventory controls:**
+ Daily review and implementation of room accommodation and rate inventory controls in Netrez / OnQ PMS and OnQ RMS\. Includes weekly implementation of roll\-in controls
+ Ensure group inventory and cut\-off dates are managed according to demand
+ Implement all blackout dates in Netrez / OnQ and review monthly to determine if adjustments are needed
+ Work with Director of Front Office to ensure that sellout strategies are in place, and OnQ PMS / Netrez are balanced daily
+ Ensure OnQ FMS and General Ledger are balanced daily as it relates to past actuals
**Develop, monitor and adjust sales and pricing strategies:**
+ Conduct a weekly Revenue Management Meeting where the appropriate booking period is evaluated for proper rate and availability control
+ Provide a synopsis of results vs\. decision from the previous week and lead discussion on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment
+ Daily review of Delphi/DMPE reports: GRC, Backlog Report \(monthly\), Daily Transaction reports and Overrides report\. Address concerns and action plans with Director of Sales
+ Develop annual transient pricing\. Ensure pricing is consistent in all distribution channels \(Netrez/OnQ PMS, GDS, Internet\)
**Provide critical analysis of strategies, room statistics and demand factors:**
+ Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, HILSMART, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs\. forecasts and results of implemented strategies
+ Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR
+ Review all tentative and definite group bookings, to ensure that they support implemented strategies
+ Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed
+ Analyze past and present trends and make recommendations for future strategies
**Forecasting:**
+ Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS
**Competitive and Demand Analysis:**
+ Review all competitive shops on a consistent basis \(at least once per week\) and identify selling strategies and market trends
+ Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators
+ Maintain historical data on events and performance on any promotions during these demand\-generating events
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._
\#LI\-MD1
**Job:** _Revenue Management_
**Title:** _Revenue Manager \- Conrad Fort Lauderdale Beach_
**Location:** _null_
**Requisition ID:** _HOT0C6FY_
**EOE/AA/Disabled/Veterans**
$53k-78k yearly est. 43d ago
Bell Person (FT & PT)
Mandarin Oriental The Hotel Group 4.2
Miami, FL job
A Bell Person will be responsible for completely delighting our guests by providing exceptional customer service, guest room orientation, luggage and package assistance, and maintaining and manning the Bell Desk. The Bell Person will answer general questions regarding local entertainment, hotel hours of operation, services and facilities, and assisting with any other guest requests.
It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand.
The Bell Person reports directly to the Assistant Front Office Manager.
$18k-27k yearly est. 60d+ ago
In Room Dining Cook 2
Mandarin Oriental The Hotel Group 4.2
Miami, FL job
The Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
Our Hotel
With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is located in Brickell Key and is a prime location for both business and leisure guests. It is an urban resort with Miami's only private beach.
Overview of Position
We are looking for a Line Cook 2 for our In Room Dining Kitchen. Incumbent should have a minimum of 2 -3 year's culinary experience, preferably in a luxury property. Candidate must have excellent knife skills; strong grill station knowledge; food knowledge (i.e.: proteins temperature, butchery), as well as knowledge of proper sanitation practices. Incumbent must also be able to set up and break down work station at the beginning and end of shift.
In Room Dining Cook will report directly to the Chef de Cuisine.
Requirements
• Have a minimum of 1-2 years' experience in the similar position, preferably in a luxury setting.
• Flexible schedule is required, including some evenings, weekends and holidays.
• Excellent organizational skills and communication skills are necessary.
• Must be able to work in a high-pace and dynamic operation.
• Must be detailed oriented, excellent computer skills necessary.
• Have a pleasant, friendly and helpful manner.
• Work in a safe, prudent and organized manner.
• Able to handle multiple tasks at one time.
• Able to consistently delight and satisfy our guest.
Working with us means…
We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.
Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey' that exceeds colleague expectations.
Equal Employer Opportunity Statement
Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.
$30k-35k yearly est. 60d+ ago
Guest Experience Ambassador
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Miami Beach, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role:
The Guest Experience Ambassador is an integral part of the Front Office Team, and reports to the Assistant Guest Experience Manager.
This department is the first and last impression. Understanding the Four Seasons guests, their preferences, and what is required to make their stays personalized, seamless and memorable is most important in this role. It requires a passion for delivering the best-in-class service, creativity, organization and knowing how to deliver on even the most challenging and unique requests.
What you will do:
* Anticipate arrivals and prepare for departures
* Manage transportation requests
* Communicate effectively with all departments on guests' stays, previous experiences and important information
* Connect with Elite guests, high-profile individuals, and guests requiring special attention, ensure Elite guest protocols for arrival are consistently executed
* Find opportunities to create a more personalized stay, or to be able to surpass the guest expectations.
What you will bring:
* Previous front office experience in a luxury environment
* Organization skills, operation knowledge and effective communication
* Creative and resourceful problem-solving skills
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Complimentary Parking
Schedule & Hours:
* Full Time
Candidates must have valid work authorization for the U.S. Internal Four Seasons Management Employees outside of the US may qualify for an L1 Visa. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$22k-36k yearly est. Auto-Apply 5d ago
Guest Experience Coordinator
Four Seasons Hotels Ltd. 4.4
Four Seasons Hotels Ltd. job in Fort Lauderdale, FL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale's best shops, restaurants, marinas and entertainment - surrounding you with the spirit of one of the world's top yachting locales.
Guest Experience Coordinator
About the role
The Guest Experience Coordinator proactively seeks opportunities for guest-centric experiences, working closely with all departments to ensure VIP guests receive exceptional, personalized service prior to, during, and following their stays. This position maintains a high level of knowledge about the hotel, reviews key guest satisfaction metrics and assists in the development and implementation of strategic action plans to enhance guest experiences, and champions internal quality assurance initiatives.
What you will do
* Coordinate correspondence with guests pre-and post-stay. Coordinate pre‑arrival outreach for VIPs and special segments (e.g., couples floor), confirming preferences, arrival times, and special occasions; update profiles in Opera PMS.
* Prepare and deliver personalized amenities as needed; conduct/assist with pre‑arrival room inspections to ensure standards and personalization are met.
* Support curbside check‑in logistics by liaising with Front Drive, Valet, Bell/Door, and Front Office to execute seamless arrivals.
* Monitor and action guest feedback; log "glitches," assist with recovery, and follow through on resolutions and post‑stay communications.
* Run or contribute to daily VIP briefings across shifts; ensure departmental handoffs are accurate and timely.
* Coordinate Experience Assistant assignments and tasks; ensure cross‑departmental execution of itineraries and in‑stay experiences.
* Track key guest experience metrics; assist with weekly reporting, trend analysis, and follow‑up actions to improve satisfaction.
* Maintain lobby presence during peak periods; greet and engage guests, anticipate needs, and resolve issues promptly.
* Assist with group coordination (luggage handling schedules, amenity deliveries, meeting requests) as directed by Front Office leadership.
* Proactively seek new and innovative ways to enhance the guest experience and provide anticipatory service.
* Support internal quality assurance initiatives and standards testing; perform spot checks and communicate opportunities to elevate service.
What you bring
* At least 1 year of hospitality experience, preferably in a guest-facing role in a luxury hotel or resort.
* Excellent personal presentation and interpersonal skills.
* Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
* Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite and Opera preferred/is a plus.
* Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
Schedule & Hours:
* Full-Time
* This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays
Miscellaneous:
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$20k-32k yearly est. Auto-Apply 7d ago
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