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Four Seasons Hotels and Resorts jobs in Nashville, TN - 64 jobs

  • Hotel Manager

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Nashville, TN

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. Summary Opening Date: November 1st, 2022 Hotel: 235 Guest Rooms (Including 42 suites) Private Residences: Private Residences Unique Hotel Elements: * Overview: A striking 40-story glass tower blending urban sophistication with eco-conscious design. Four Seasons Hotel and Private Residences Nashville is the social hub of SoBro, steps from Broadway's vibrant music, sports, and entertainment scene. Guests enjoy dynamic dining, a serene spa, and a rooftop pool with sweeping views of the Cumberland River. * Guest Rooms: Hotel accommodations span the 7th to 14th floors of the building. * Residences: Spanning floors 15 through 40, the Hotel features a mix of 144 residential units, consisting of 36 one-bedroom, 80 two-bedroom and 20 three-bedroom units, in addition to eight half-floor three-bedroom penthouse units. * Dining: * Mimo closed November 16th, 2025 & BACCO opens March 20th, 2026 * BACCO Restaurant and Bar - A Tuscan steakhouse with a spirited atmosphere and curated libations. * Rivière Rooftop - Inspired by the sights, sounds and flavors of the Mediterranean Riviera, Rivière Rooftop offers a poolside[1]friendly menu during the day and a full dinner menu in the evening. Located on the 7th-floor pool deck. * Spa - Six treatment rooms - including a couple's suite - all with floor-to-ceiling windows. * Fitness Center - designed in partnership with celebrity trainer and Four Seasons Global Fitness Advisor Harley Pasternak. * Salon Services - Experience the expertise of Nashville's finest hair stylists and nail care technicians. * Pool - Pool terrace located on the 7th floor with all-day sun and a spectacular panorama of the skyline. Meeting and Events - 25,330 sq. ft. of flexible venues with floor-to-ceiling windows, city and river views, and cutting-edge technology. View of Needs * Ideally proven track record as an existing Hotel/Resort Manager, or possibly strong Director of Food and Beverage. * Highly engaged, motivated leader who is results-oriented and elevates a diverse team. * Strong financial business acumen and relationship management skills. * Ability to drive and inspire operational excellence across all departments. * Well-rounded operational knowledge with depth of Food & Beverage experience, given oversight of BACCO Restaurant & Bar, In-Room Dining, Banquets, and Riviere Rooftop. * Have trusted rapport with ownership and asset manager. * HM must be Guest Centric and visible throughout the Hotel and community. * Residential experience is a plus, ability to build strong connections with residence owners is critical. Current Leadership Requirements General * Operational leader who understands the hotel's position in the Nashville luxury market and within the broader Four Seasons portfolio. * Ability to work collaboratively and position the hotel correctly for both ownership and Four Seasons. * High emotional intelligence (EQ) for relationship management across all stakeholders (internal teams, ownership, guests, and brand). * Proactive influencer and future-focused leader who can execute strategic plans that enhance profitability, brand leadership, and guest satisfaction. People * Agile and dynamic leader who inspires and motivates across all departments. * Influential in developing a junior yet engaged leadership team with a strong focus on luxury service standards. * Embrace shared services model and flexible work arrangements. * Mindset focused on employee experience with a consistent "great place to work" culture at all levels. * Partner closely with Director of People & Culture on staffing, morale, and retention strategies. Product * Attention to Detail / Style Component is very important / product innovation / creativity / maintenance of product. * Delivery of exceptional service and innovative products across Rooms, F&B, and Engineering. * Maintenance of the product follow up and timely completion of corrective actions. * Continuous engagement with stakeholders and diligent follow-up on product and service. * Strong ability to connect within the local community and major influencers. Profit * Proactive influencer of business direction; capable of establishing and communicating clear vision and strategy. * Ability to drive a culture of profitability through revenue enhancement and cost optimization. * Lead BACCO Restaurant & Bar revenue drive. * Adaptability to changing business environments and leadership in efficient financial management. * Ability to drive a culture of focus * Partner with GM on budgeting, audits, and financial reviews. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $72k-100k yearly est. Auto-Apply 9d ago
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  • Barista (Part Time)

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Nashville, TN

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. About the Role Bacco Restaurant & Bar at Four Seasons Hotel and Private Residences Nashville is our signature Italian dining destination, known for authentic cuisine, refined service, and a welcoming atmosphere. The Barista Part Time is responsible for crafting high-quality coffee and specialty beverages while providing attentive, personalized service. This role ensures a consistent, memorable guest experience at the coffee bar and supports overall restaurant operations. What You Will Do * Prepare and serve a variety of coffees, teas, and specialty beverages according to established recipes and Four Seasons standards. * Confirm guest orders, including special requests, and verify completed orders with the guest's original request using the point-of-sale system. * Service and take orders from guests at the bar area, providing engaging and informative descriptions of beverage origins, flavors, and preparation methods. * Maintain a working knowledge of coffee blends, menu offerings, and specialty beverages. * Anticipate guest needs, monitor satisfaction, make suggestions, and respond promptly to guest concerns or requests. * Accurately close guest checks, process cash and credit card payments, and properly manage voided checks or complimentary items. * Collaborate professionally with co-workers and supervisors to maintain smooth coffee bar operations. * Assist with food service in the bar area, coffee bar inventory, and preparation of mixes or syrups as needed. * Comply with all Four Seasons Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact. What You Bring * High School Diploma or equivalent. * Minimum of one year of barista or related beverage service experience. * Proficiency operating espresso machines and preparing a wide variety of coffee beverages. * Ability to accurately process cash and credit card transactions. * Strong verbal and written communication skills in English. * Professional demeanor, attention to detail, and a team-oriented mindset. * Ability to multitask effectively in a fast-paced environment. What We Offer * Competitive salary, wages, and a comprehensive benefits package * Excellent training and development opportunities * Employee discounts for stays at any Four Seasons property worldwide * Complimentary dry cleaning for employee uniforms * Complimentary employee meals * Additional property-specific benefits as available Schedule & Hours * Full-time position * Eight-hour shifts; scheduled days and times may vary based on business needs, including mornings, evenings, weekends, and holidays Visa Requirements * Authorization to work in the United States is required for this role. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $27k-33k yearly est. Auto-Apply 11d ago
  • Operations Lead

    Hilton 4.5company rating

    Nashville, TN job

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance As Operations - Front Office you will ensure the smooth and efficient daily operations of the hotel's Front Office and Guest Services. You will support the Front Office management team and leadership team in maintaining high service standards, achieving revenue and guest satisfaction targets, and developing team members. Key Responsibilities: Supervise daily Front Office operations, including check-in/check-out, reservations, concierge, and guest relations, ensuring smooth workflow and excellent guest experiences. Work closely with the Front Office Manager and Supervisors to implement service standards, resolve operational issues, and support team performance. Assist in tracking departmental budgets, monitoring costs, and reporting on operational results to ensure efficiency. Lead and coach Front Office team members, providing guidance, training, and feedback to maintain high levels of performance and engagement. Ensure timely response to guest feedback, including follow-ups, to achieve positive outcomes while supporting staff development. Coordinate with other departments to ensure seamless service delivery and consistent adherence to hotel and brand standards. Participate in audits and operational reviews, ensuring corrective actions are completed promptly. Hold regular team briefings to communicate updates, share goals, and maintain alignment with management. Qualifications and Skills Required: Degree or diploma in Hotel Management or equivalent. Experience in Front Office supervision within a hotel or hospitality setting. Knowledge of hotel operations, guest service standards, and hospitality best practices. Strong leadership skills, able to motivate and guide team members effectively. Good commercial awareness and understanding of operational costs. Resilient, accountable, and able to work under pressure. Preferred / Advantageous: Experience with hotel property management systems (PMS). Familiarity with Hilton or other major hotel brand standards. Previous experience in a supervisory or operations-focused role within Front Office. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $35k-55k yearly est. Auto-Apply 60d+ ago
  • Room Attendant / Housekeeper

    Hilton Garden Inn Franklin Cool Springs 4.5company rating

    Franklin, TN job

    Room Attendant / Housekeeping Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. Courteously and pleasantly, respond to the guest's needs and requests to make their stay as comfortable and enjoyable as possible. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Adhere to all Vision Hospitality Group, Inc. and property specific brand standards. Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment. Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly. Responsible for the hallway in front of room. Deep cleans one room daily. Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent. Disinfects surfaces in bathroom. Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack. Vacuums each room and hallway. Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed. Maintain a clean and attractive work area, uniform, and person. Should have knowledge of fire alarm and evacuation procedures. Must be responsible for security of guests, fellow Associates, and hotel assets. Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests. Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, Associate issues, etc. Necessary Skills: Must have an outgoing personality. Must be able to work a flexible schedule. Must be honest and work well with others. Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Stand/walk on feet for 8 hours and work in a restrictive space/environment. Must have eyesight-enabling vision both near and far. Must be able to climb up and down stairs. Must speak in a clear, understandable voice and hear at a basic level, and understand English. Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $21k-26k yearly est. 29d ago
  • Guest Service Agent Front Desk (PM/Overnight) - The Bankers Alley Hotel, Tapestry Collection by Hilton

    Hilton 4.5company rating

    Nashville, TN job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! “Own the Night at Bankers Alley-Where Every Stay Begins With You.” Tucked into the heart of downtown Nashville, Bankers Alley blends boutique charm with a warm, modern Southern feel. Our team takes pride in delivering polished, personable service-day or night. As the Night Auditor, you're the calm, confident presence that keeps our guest experience seamless and our hotel running smoothly while the city sleeps. As the Overnight Front Desk, you are both the friendly face greeting late arrivals and the analytical mind ensuring each day closes accurately. Your responsibilities include Welcome and check in late-night guests with genuine hospitality Assist with inquiries, reservations, and overnight guest needs Monitor the lobby atmosphere and maintain a sense of safety and comfort Balance daily revenue, verify transactions, and complete end-of-day reports Reconcile front-office accounts and prepare information for management Assist with overnight tasks such as light cleaning/organization and property walkthroughs Ensure front desk standards are upheld during night hours Communicate any overnight issues or guest needs to day-shift leaders Uphold the Bankers Alley standard of service, professionalism, and warmth The shift pattern will consist of 11A-7P and 3P-11P with a flexible shift to work weekends. Rate of pay starts at $19.00 per hour The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable EOE/AA/Disabled/Veterans
    $19 hourly Auto-Apply 14d ago
  • Staff Accountant

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Under limited supervision, the staff accountant assists the Finance Department in performing multiple duties related to the accounting functions of the organization within established deadlines. Some of your responsibilities include: Prepare, record, and process accounts payable and cash disbursement, and accounts receivable and cash receipts. Prepare allocation tables for indirect expenses and revenue items as needed. Perform monthly bank reconciliation. Prepare and process payroll and deductions schedules. Assist in the posting of accounts to the general ledger for: accounts receivable, cash receipts, accounts payable, cash disbursements and payroll. Review open invoice reports and follow up with a schedule of payments or adjustments. Assist comptroller with the year-end financial audit. Maintain required records, reports, and files in an organized manner. Perform other related duties as directed or as the situation dictates. (We wear multiple hats at Kimpton!) What You Bring Bachelor's degree in Accounting preferred. 2+ years accounting experience. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to optimally present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Basic algebra and geometry skills. Experience solving practical problems and the ability to deal with concrete variables in situations where only limited standardization exits. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Proficient in MS Office with emphasis on Excel and working knowledge of PeopleSoft. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $48k-58k yearly est. 1d ago
  • Maintenance Engineer

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.
    $30k-39k yearly est. 1d ago
  • Director of Human Resources - The Bankers Alley Hotel, Tapestry Collection by Hilton

    Hilton 4.5company rating

    Nashville, TN job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parent 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development Recognition and rewards programs #LI-LV1 The Bankers Alley Hotel, Tapestry Collection by Hilton, Nashville is seeking a dynamic Director of Human Resources to join their team. Discover the thoughtfully designed Bankers Alley Hotel in the heart of Nashville, where contemporary luxury meets artistic expression. Immerse yourself in a world of captivating art, indulge in stylish accommodations, and savor culinary delights at our renowned restaurant. Music Row's famed United Artists Tower originally was constructed in 1974 by two members of Elvis Presley's backup band, The Jordanaires, and served as office and recording studio space for decades. At nine stories tall, it remains the tallest building on Music Row, affording 360-degree views of Music City. With a prime location in the vibrant city, our hotel provides easy access to Nashville's culture and entertainment scene. The ideal candidate will have 5 years of progressive Human Resources experience along with loss and risk mitigation experience, training, execution of standard operating procedures, and team member engagement. A Director of Human Resources is responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Human Resources, you would be responsible for directing and administering the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, affirmative action compliance, employment processes and general leadership guidance and support Provide assistance, guidance and counseling to the General Manager, leadership staff and line team members Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive, productive, fair and consistent employment environment Manage all team member and labor relations; if hotel has a collective bargaining agreement, this will include negotiating contracts and settlements, handling grievances, mediations and arbitrations Participate in and lead meetings Recruit, interview and train team members EOE/AA/Disabled/Veterans
    $61k-82k yearly est. Auto-Apply 60d+ ago
  • Engineer - The Bankers Alley Hotel, Tapestry Collection by Hilton

    Hilton Worldwide 4.5company rating

    Nashville, TN job

    The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is the only managed Hilton property in Nashville. Our unique, art-filled hotel in downtown Nashville is just steps away from the honky tonks and live music on Broadway. Enjoy drinks and dining at Gray & Dudley, a fitness center, art galleries, and 11,000 sq. ft. of versatile event space. Located in Bankers Alley, we're within a mile of Nissan Stadium, Bridgestone Arena, and the Ryman Auditorium. We are currently searching for a talented Engineer to join our maintenance team! Ideal candidates for this position will have previous hotel maintenance experience (ideally at a property of comparable size and of Hilton brand), but all candidates should have a passion for curating exceptional guest experiences! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas * Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment * Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry * Conduct inspections for preventive maintenance needs * Record and report completed repairs and items that require further attention What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $38k-63k yearly est. 14d ago
  • Front Office Supervisor

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration. Some of your responsibilities include: Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook. Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary. Make sure all shifts are covered as scheduled, cover as necessary. Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures. Ensure the completion of the desk agents' AM/PM checklist. Handle guest situations as they arise in a calm and professional manner. Be an expert in all employee duties to ensure you are "leading by example" in all that you do. Maintain professional contact via telephone with all other hotel departments. Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies. Counsel and coach employees when necessary, using accurate documentation and techniques. Ensure all employees complete their duties before departing, that they are posted at their stations on time. Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards. Accountable for meeting or coming in under payroll and expense budgets. What You Bring 2 years of related experience in hospitality or similar industry. High School Diploma is preferred. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $33k-39k yearly est. 1d ago
  • Sous Chef

    Kimpton Hotels 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Banquet Chef, you'll maintain a clean work station, be efficient and have the ability to work in a team environment! In this role you'll also be responsible for working knowledge of cooking techniques, seasonal ingredients, and also possess a desire to learn about new techniques and ingredients. Some of your responsibilities include: * Provide banquet guests excellent food quality, consistency, reasonable prices, in an attractive environment and with professional service. Responsibilities include managing the culinary functions to meet food quality goals. * Create and maintain a sound working relationship with all banquet culinary team. * Must be familiar with health requirements, OSHA regulations and Department of Labor regulations as they pertain to all kitchen and restaurant employees. * Prevent the spoiling and contamination of foods by enforcing proper sanitation practices and ensuring compliance with policy and health regulations. * Know and comply consistently with our standard portion size, cooking methods, quality standards and kitchen rules, policies, and procedures. * Stock and maintain sufficient levels of food products at line stations to ensure a smooth service period. * Provide excellent quality and presentation of all food to the guests. The demonstration, preparation and execution of each menu item and the item specifications and presentation will be agreed upon. * Maintain a high level of cleanliness in kitchen facilities, including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. * Attend weekly BEO and Resume meetings. * Work closely with the Catering and Banquets teams to ensure smooth execution of functions from start to finish. What You'll Bring * 2+ years relative experience in a kitchen of similar size. * Flexible schedule, able to work evenings, weekends and holidays. * Ability to help beyond this job description and wear multiple hats, as we all do at Kimpton! * Food Handler Certification, Alcohol Awareness Certification (if applicable). Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $41k-53k yearly est. 60d+ ago
  • Lounge Captain - Part Time

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Nashville, TN

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. About the Role Bacco Restaurant & Bar at Four Seasons Hotel and Private Residences Nashville is our signature Italian dining destination, celebrated for authentic cuisine, refined service, and memorable guest experiences. The Lounge Captain Part Time serves as the primary point of contact for guests within their assigned station, ensuring exceptional service from arrival to departure. This role leads by example, mentors and supports Back Servers and Food Runners, and upholds Bacco's high standards for food, beverage, and overall guest experience. What You Will Do * Perform all duties in accordance with Bacco Service, Food, Beverage, and Wine Manuals. * Take full ownership of an assigned lounge station and oversee the complete guest dining experience. * Welcome guests warmly, ensuring professional, gracious, and consistent service throughout each course. * Sell and serve food and beverages using proper service techniques, position numbers, and approved service spiels. * Describe menu items, daily features, and changes; answer questions regarding food, beverages, and wine. * Maintain awareness of table status, upcoming courses, and pacing to ensure smooth service flow. * Coordinate continuously with Back Servers, Food Runners, Bussers, and kitchen teams to meet guest needs. * Assist the kitchen in expediting food to maintain timing and flow of service. * Monitor guest satisfaction, resolving concerns promptly and professionally. * Oversee table maintenance, clearing, resetting, and stocking in collaboration with support staff. * Ensure accuracy of guest checks, present them promptly, and process payments efficiently. * Maintain a clean, safe, and organized dining room and service stations at all times. * Participate in pre-shift meetings and stay updated on menu, beverage, and wine offerings. * Fully comply with all federal, state, county, and municipal health, safety, and labor regulations. * Assist with training, mentoring, and coaching of support staff, and support other dining room sections during peak service periods. * Execute special guest requests and additional duties as assigned by management. What You Bring * High School Diploma or equivalent. * Minimum of 1-2 years of fine-dining or comparable food service experience preferred. * Must meet minimum legal age requirements to serve alcohol. * Strong verbal and written communication skills. * Extensive knowledge of food, wine, and beverage offerings. * Thorough understanding of fine-dining service standards and procedures. * Ability to describe menu items, preparation methods, and pricing using suggestive selling techniques. * Proficiency with POS systems and basic computer applications. * Strong numerical and cash-handling skills. * Professional demeanor, attention to detail, and ability to work effectively in a team. What We Offer * Competitive salary, wages, and a comprehensive benefits package * Excellent training and development opportunities * Employee discounts for stays at any Four Seasons property worldwide * Complimentary dry cleaning for employee uniforms * Complimentary employee meals * Additional property-specific benefits as available Schedule & Hours * Part-time position * Part Time position; scheduled days and times may vary based on business needs, including evenings, weekends, and holidays Visa Requirements * Authorization to work in the United States is required for this role. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $39k-56k yearly est. Auto-Apply 27d ago
  • Senior Sales Manager - The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton

    Hilton 4.5company rating

    Nashville, TN job

    The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton, is seeking a Senior Sales Manager to join our dynamic team. This is an exciting opportunity to work alongside an exceptional Director of Sales and be part of a highly collaborative, supportive environment. In this role, you will be responsible for driving revenue by securing corporate and SMERF group business, building strong client relationships, and delivering strategic, results-driven sales initiatives. We are looking for dynamic, well-rounded, and business-minded sales professionals who are ready to make an impact and grow their career with Hilton. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark. What are we looking for? 2+ years within hotel sales Corporate Group sales experience preferred Working knowledge of Delphi is highly preferred. Convention Hotel background is preferred Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Complimentary Team Member Lunch #LI-JW1 EOE/AA/Disabled/Veterans
    $66k-119k yearly est. Auto-Apply 35d ago
  • Spa Therapist

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Nashville, TN

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville. The Opportunity: We are seeking a On Call Spa Therapist, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! Responsibilities Include (but are not limited to): * Greets guests on time and confirms treatment. Provides a professional and relaxed service to all guests, with the highest level of hospitality and professionalism. * Practices and follows all massage licensing requirements including all sanitation and hygiene standards and complies with local legislation as required. * Sets up, utilizes and cleans all equipment in the treatment rooms. Retrieves, prepares and ensures quality and par levels for all linens and supplies. * Cleans and breaks down treatment rooms, ensuring all items are returned to designated storage area and room is ready for next appointment. * Keeps all areas neat and clean, including staff set up and back of house areas, relaxation lounge, locker rooms. * Utilizes, knows and markets all retail products for guests using the provided prescription cards after each treatment. * Provides if applies services in guest rooms, massage chairs, or other areas outside treatment rooms during events * Works harmoniously and professionally with co-workers and supervisors. (10%) Preferred Qualifications and Skills: * High School Diploma, Trade or Massage Schooling/Certifications/Licensing * At least two years' experience in upscale spa or hotel * Knowledge of Nashville and surrounding areas, highly desirable, however not required * Strong oral presentation skills * Ability to multi-task in a high volume and demanding environment * Strong problem-solving skills, ability to handle difficult situations and guests * Requires reading, writing and oral proficiency in the English language About Four Seasons Hotel & Private Residences Nashville A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city's creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel features 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck. Service Culture Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What to Expect * Dynamic Employee Culture where you are encouraged to be your true self! * Inclusive and diverse employee engagement events all year-round * Complementary Uniforms and uniform care * Complimentary Employee Meals * Comprehensive learning and development programs to help you master your craft. * And so much more! Visa Requirements Authorization to work in the United States is required for this role. FOUR SEASONS HOTELS & RESORTS Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Learn more about what it is like to work at Four Seasons, visit us: **************************** **************************************************************** **************************************** *********************************** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $40k-63k yearly est. Auto-Apply 13d ago
  • Restaurant Server Part-Time

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. Greet and welcome our guests and promptly attend to tables. Receive and take guest orders, process in POS system quickly and accurately. Prepare and serve meal accompaniments to guests. Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. Perform sidework. Open bottled wine for guests (wine service). Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. Attend all company and restaurant required trainings and meetings. Maintain constant communication with support staff and management. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring 1 year of experience in a similar or supportive role is preferred. Food Handler and Alcohol Awareness Certifications (if applicable). Able to prioritize multiple tasks in a dynamic environment. Able to learn, retain, and present product, menu, and allergy information to guests. Knowledge of or ability to learn the restaurant POS system is required. Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. Excellent communication and presentation skills. Passion for crafting and personalizing guest experiences. Highly motivated and flexible with the ability to take initiative. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $17k-28k yearly est. 1d ago
  • Lead Host/ess

    Four Seasons Hotels Ltd. 4.4company rating

    Four Seasons Hotels Ltd. job in Nashville, TN

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. About the Role Bacco Restaurant & Bar at Four Seasons Nashville is seeking a Lead Host/ess to serve as the first point of contact for our guests and to set the tone for an exceptional dining experience. This role is critical to ensuring seamless front-of-house operations, effective guest flow, and consistent service excellence throughout the dining room. What You Will Do * Greet and welcome all guests in a warm, professional, and engaging manner. * Manage reservations, guest flow, and table assignments to ensure smooth service operations. * Escort guests to their tables and assist with seating as needed. * Act as the primary communication liaison between guests, servers, back servers, food runners, and kitchen staff. * Monitor the dining room to maintain optimal pacing, service flow, and guest satisfaction. * Participate in pre-shift meetings and remain knowledgeable of menu items, wine selections, and daily offerings. * Maintain cleanliness and organization of the restaurant entrance, host station, and coat check area. * Ensure menus, floor plans, and host supplies are fully stocked and up to date. * Answer phones and respond to guest inquiries professionally and efficiently. * Comply with all Four Seasons standards, as well as federal, state, and local health, safety, and labor regulations. What You Bring * High School Diploma or equivalent. * Minimum of 1-2 years of fine dining front-of-house experience, including host/hostess or equivalent roles. * Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. * Excellent communication skills and a genuine passion for hospitality. * Working knowledge of reservation systems (OpenTable or similar), POS systems, and Microsoft-based applications. * Food and wine knowledge is preferred. * Impeccable grooming, professionalism, and adherence to uniform and appearance standards. What We Offer * Competitive salary, wages, and a comprehensive benefits package * Excellent training and development opportunities * Employee discounts for stays at any Four Seasons property worldwide * Complimentary dry cleaning for employee uniforms * Complimentary employee meals * Additional property-specific benefits as available Schedule & Hours * Full-time position * Eight-hour shifts; scheduled days and times may vary based on business needs, including mornings, evenings, weekends, and holidays Visa Requirements Authorization to work in the United States is required for this role. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $39k-83k yearly est. Auto-Apply 21d ago
  • Houseperson

    Hilton Garden Inn Franklin Cool Springs 4.5company rating

    Franklin, TN job

    Houseperson Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: A houseperson will be responsible for cleaning and maintaining the commercial and common areas of the hotel; such as the lobby, lobby restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest and laundry area. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays Follow a daily schedule of cleaning all areas Greet guests in a friendly manner Deliver items to guest rooms when requested Report maintenance deficiencies Stock and maintain supply rooms, as needed Perform deep cleaning tasks and special projects as needed Assist in cleaning guest rooms, as needed Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds Able to work for 8 hours in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to work in extreme conditions such as heat, cold and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $21k-27k yearly est. 26d ago
  • Director of Finance

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide the support, financial knowledge, and expertise as a key business manager of the company to assist all levels of management in providing hospitality service of the highest quality to guests worldwide. Assist the General Managers (GMs) in achieving established business goals. Direct the accounting and control functions at the property, while ensuring timely reporting of operating results and maintain the integrity of the management information system. Some of your responsibilities include: Supervise all accounting functions for your property. Prepare the financial documents within the time frames supplied in the closing schedule and according to the Company Policies and Procedures, Generally Accepted Accounting Principles, and the Uniform System of Accounts. Analyze and interpret financial results in order to assist and advise the GMs and Home Office team. On a monthly basis, maintain balance sheet analysis with full supporting detail and prepare accurate forecasts and cash flow statements upon request. Prepare timely and accurate sales, use, and occupancy tax returns as well as any other external reports or returns as deemed necessary. Ensure successful treasury cash management, compliance with the management agreement and attendant legal documents. Ensure integrity and efficiency of computerized data processing functions. Ensure all financial reports, budgets, forecasts, and other information required by the company are accurately compiled and submitted within the specified time limits, identifying variances, and making recommendations for improvements as appropriate. Review forecasts and budgets prepared by management teams to make sure owners, GMs, and Home Office are provided with guidelines of performance that are both reasonable and achievable. Ensure all legal, treasury, and tax documentation is properly maintained and secured, and that all statutory and fiscal reporting requirements are satisfied, which includes any governmental requirements for permits and licenses. Ensure adequate controls are installed and maintained for the protection of the property's assets against loss or misappropriation. Coach department heads regarding their financial responsibilities and effective financial management techniques. Continuously monitor economic, social, and governmental trends and policies to ensure that management is kept fully apprised of any implications that may affect the performance of the hotel or restaurant in meeting its financial objectives. What You Bring: Bachelor's Degree in Accounting or Business Studies is required, Master's degree and/or CPA is a plus. 2 to 3 years of Director level experience in hospitality finance is preferred. Well organized, detail-oriented with excellent communication skills. Experience with PeopleSoft or similar accounting package, Outlook soft/BPC is preferred. Proficient in Microsoft Office Suite, current on technology expertise and know-how. Excellent financial modeling, project management, and critical thinking skills with a strong work ethic. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $82k-110k yearly est. 1d ago
  • Line Cook Full Time

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide excellent quality and presentation of all food to the guests in a timely manner. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Item specifications, including preparation, execution, and presentation will be provided to you. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. Report any maintenance or repairs needed to the Executive Chef. Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. What You Bring 2 years of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. Time management and organizational ability required for high quality food production. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (if applicable). Trained in knife skills and basic kitchen equipment usage. Able to multitask in a dynamic, and fast paced environment. You're able to establish a positive rapport with many types of personalities. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $32k-38k yearly est. 1d ago
  • Bartender

    Kimpton Hotels & Restaurants 4.4company rating

    Nashville, TN job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Prepare and serve drinks for guests in a professional, courteous, and timely manner, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Greet and welcome our guests and promptly serve them food and beverages. Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy. Serve food and drinks to guests, along with filling orders for the servers. Notify a manager if a guest is becoming intoxicated or rude to other guests. Fill and clean ice bins, clean and empty trash cans, change kegs, stock beer and wine coolers. Clean shelving, stainless steel, mixers, cups, blenders, and soda guns. Follow uniform and grooming specifications. Maintain cooperative communication with support crew and management. Unpack deliveries and stock the bar. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. What You Bring 1 year of bartending experience is preferred. Passion for crafting and personalizing guest experiences. Excellent wine and spirits knowledge, great communication and presentation skills. Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts. Food Handler and Alcohol Serving Certifications (if applicable). Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $15k-25k yearly est. 1d ago

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