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Information Technology Analyst jobs at Fourteen Foods

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  • IT Analyst - The Langham, Boston

    Langham Hospitality Group 4.3company rating

    Boston, MA jobs

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will work closely with the Director of IT in the day-to-day operations of the IT department as well as supporting property guests by delivering high standards in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: Provide technical assistance (via phone, email, or in person) and support for helpdesk tickets Provide outstanding client and guest support in line with 5-star Hotel standards Available for guest room and meeting room technology support as necessary Conduct self in a most professional manner at all times to reflect the Hotel standards Assist with the rollout of new systems and updating of existing systems in a 24/7 production environment Maintain inventory for all hardware and software assets Work with Director of IT to ensure strict enforcement of Infosec policies Create and maintain ActiveDirectory user and machine accounts Take lead on new user onboarding Act as an onsite expert for Microsoft Office products Under guidance of Director of IT, act as escalation point for A/V system troubleshooting Assist with the general troubleshooting of network backbone, server, and storage components, and escalate or resolve with vendor support as necessary Support management and staff in their utilization of remote work software Ensure that each piece of computer equipment and the computer room are kept clean Organize and maintain repository of software and license information Act as “system owner” for select systems as delegated by Director of IT Any other IT-related duties as delegated by the Director of IT Qualifications: 2-3 years' experience supporting business systems Candidate should have a mature and professional attitude with good written and oral communication skills Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks An analytical approach to problems and a regard for detail and accuracy Able to provide help and support to both guests and colleagues Capable of seeking solutions and answers utilizing both group and external sources A self-motivated individual able to identify, take ownership and implement new technology related procedures that will improve guest service, operations and profitability Able to break down and relay technical information to non-technical persons All relevant certifications acquired and up to date Legally authorized to work in the United States Salary Range: $36.05 - $38.46 per hour For more information about the property, please visit: ****************************************************
    $36.1-38.5 hourly 1d ago
  • IT Operations Analyst

    Apex Systems 4.6company rating

    Austin, TX jobs

    Apex Systems is currently hiring for an IT Operations Analyst. Key Responsibilities Collaborate with partner to understand pain points, increase efficiencies, and strengthen customer deliverables Effective communication with all stakeholders towards the goal of maximizing Customer Experience Drive on-going process improvements to deliver increased operational efficiency in all processes Collaborate with internal stakeholders to identify issues, obstacles, and drive toward resolution Communicates primarily within functional teams to provide problem resolution updates Strives to understand and leverages technical and incident communication structure Monitors and reacts to output from tools and monitoring systems and applies information to outages and process improvement projects Works on tasks that are single-threaded, may work on multiple incidents or projects simultaneously depending on complexity Adheres to standards, documented procedures, and technical improvements that are already established and implemented Properly escalates more complex instances to more senior team members Skills and Experience Ability to function within a global organization with a matrix leadership model Strong analytical, organizational, and interpersonal skills Good written and verbal communication skills Excellent collaboration and communication skills with the objective of delivering a positive customer experience Proactive and self-motivated Essential Requirements 3+ years of related experience with a bachelor's degree; or equivalent experience Experience with Operations/Support Moderate experience using MS Excel, Access, and/or similar tools Ability to effectively communicate and collaborate across multiple organizational levels and cross functional teams Excellent customer skills IT/Operations support knowledge Advanced troubleshooting and multi-tasking skills Intermediate knowledge of current Windows Client based Operating Systems (Win 10/11) Strong client-facing and communication skills Ability to work cross functionally with other teams Project management skills required
    $79k-109k yearly est. 4d ago
  • Business Analyst

    Apex Systems 4.6company rating

    San Antonio, TX jobs

    Job Title: Business Analyst - Nuclear Engineering Focus Client Type: Engineering & Construction On site expectation: 3 days on site, 2 days remote Contract length: 1 year - potential to extend or convert to full-time Rate: $35-50/hr. (based on experience) Job Description: Our client is seeking a Business Analyst to join their Engineering, Procurement, and Construction (EPC) Information Technology Team. This is an exciting opportunity for candidates with a degree in Nuclear Engineering (or closely related engineering discipline) to work within the Project Management Office (PMO), supporting nuclear and commercial construction projects by gathering requirements and helping develop technical solutions for complex business challenges. As a Business Analyst II, you will collaborate with internal stakeholders to review, analyze, and evaluate business needs, translating them into actionable system requirements. This role is ideal for someone who is inquisitive, detail-oriented, and eager to apply their technical background in a dynamic environment. Roles and Responsibilities Partner with business units to gather and document requirements, translating them into technical specifications. Act as a liaison between business and technical teams to ensure alignment on deliverables. Map and analyze workflows and data flows, recommending enhancements aligned with business strategy. Support delivery of interoperability requirements as defined in project IT execution plans. Develop and execute quality assurance test plans, documenting results and ensuring accuracy. Identify, research, and resolve issues proactively; communicate updates to stakeholders. Assist in designing and automating control reports and tools. Analyze large datasets and summarize findings for decision-making. Participate in Agile ceremonies (backlog grooming, sprint planning) and contribute to continuous improvement initiatives. Day-to-Day Snapshot Morning team meetings (Mon-Thu) for status updates and collaboration. Execute assigned tasks with minimal handholding-requires strong initiative and curiosity. Gather requirements for sprint schedules and build Business Requirements Documents (BRDs). Engage stakeholders to understand business value and ensure solutions align with strategic goals. Operate in two-week sprints, with backlog grooming and prioritization every other Thursday. Required Qualifications Bachelor's degree in Nuclear Engineering (and/or 1+ years of professional experience). Strong analytical and problem-solving skills. Excellent communication, presentation, and technical writing skills. Ability to interpret complex data and documents with attention to detail and accuracy. Familiarity with technology and business analysis concepts (coursework or internship experience acceptable). Preferred Qualifications (not required) Business Analyst certification (CBAP, CCBA, or equivalent). Knowledge of EPC lifecycle, data management, and project data domains. Familiarity with Agile methodologies, Scrum, or Azure DevOps. Experience with Excel, Visio (process mapping), and SQL for data validation. Exposure to Azure Data Factory, ETL pipelines, and large dataset testing. Nuclear engineering background or interest in nuclear projects is a strong plus. Soft Skills We Value Strong interpersonal skills-comfortable engaging with stakeholders at all levels. Highly curious and analytical-asks “why” multiple times to uncover root causes. Ability to work in ambiguity and break down complex requests into actionable steps. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $35-50 hourly 4d ago
  • Business Analyst/UAT - LaserPro

    Apex Systems 4.6company rating

    Charlotte, NC jobs

    Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment. Qualified candidates will have the following experience and skills: 3+ years of experience supporting Finastra LaserPro 5+ years of experience as a Business Analyst or similar 5+ years of experience writing scripts for and executing user acceptance testing Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's. Proficiency with credit origination tools is preferred, especially the document preparation workflow. Strong ability to interpret loan terms outlined in commercial loan documents Proven experience gathering requirements and writing user stories Experience with Salesforce nCino is preferred Exceptional attention to detail Duration: 12 Month Contract Location: Charlotte, NC | Irving, TX | Minneapolis, MN Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote Pay range: $50-60/hr, negotiable based on experience If you are interested, please apply here or email an updated copy of your resume to *********************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $50-60 hourly 2d ago
  • NOC Analyst

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL jobs

    BASIC PURPOSE: Responsible for providing level 1 technical and operational support for NCLH's Network Operations Center (NOC). Must pro-actively monitor corporate Network Appliances, Server and Application services infrastructure to maintain availability, integrity, confidentiality and performance. Assist in maintaining and communicating documents/reports as needed. POSITION RESPONSIBILITIES: Monitor and analyze network traffic and intrusion detection (IDS) alerts. Assist on all operational support escalations for the company on an enterprise level. Support the In-House NOC shop in a 24/7/365 shift rotating manner/schedule. Execute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performance. Act as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level support. Initiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP's, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outage. Maintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performance. Communicate with supporting IT team members and management through the process of any major outages reported. Perform other job related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's degree in computer science related field of study or any combination of education and/or relevant work experience. Relevant certifications (Microsoft, Linux, Networking etc.) preferred. EXPERIENCE: Minimum 4 years' experience in information technology. 1+ years of experience in Network Engineering (NOC) preferred. Experience with Windows (desktop/server) and Linux operating system a plus. KNOWLEDGE & SKILLS: Ability to successfully obtain one -or equivalent- of the following certifications within 12 months: Network+, Security+, CCNA, etc. Outstanding oral and written communication skills with strong analytical, technical, and problem-solving skills. Ability to work effectively, independent of assistance or supervision. Ability to work outside regular business hours as required including evenings, weekends and holidays to support the NOC's 24/7/365 operation. Understand a variety of network protocols including TCP/IP, UDP, DHCP, FTP, SFTP, ATM, SNMP, SMTP, SSH, SSL, VPN, RDP, HTTP and HTTPS etc. Ability to perform network protocol analysis and raw data capture. Innovative, creative, and extremely responsive, with a strong sense of urgency. Works ethically and with integrity supporting organizational goals, values and commitment to excellence. Maintains confidentiality of information; using information appropriately while fostering collaborative partnerships toward a common goal.
    $52k-68k yearly est. 5d ago
  • Information Technology Technician

    Apex Systems 4.6company rating

    Ridley Park, PA jobs

    Apex Systems is currently hiring for an IT Support Tech for a large technology company! Project Details: IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Strives to meet all Client SLAs & Customer Satisfaction Goals Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles Basic installation and maintenance to technical products Follows predefines procedures and tasks in everyday activities Work is regularly reviewed by a more senior level technical specialist Qualified candidates will have the following experience and skills: 1+ years' experience in servicing/deploy computer equipment At least one industry standard certification such as CompTIA A+, Net+, or Security+. Must have a proven customer service background Must have experience in a corporate environment Individual will be knowledgeable of Windows operation system environment Able to comprehend and follow verbal and written technical instructions and scripts Physically able to lift and move Enterprise and Client technology hardware in our customer environments Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution Location: Ridley Park, PA Onsite expectation: Fully Onsite Salary/Pay range: $18-20/HR If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at ************************** Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
    $18-20 hourly 4d ago
  • Business Analyst/UAT - LaserPro

    Apex Systems 4.6company rating

    Minneapolis, MN jobs

    Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment. Qualified candidates will have the following experience and skills: 3+ years of experience supporting Finastra LaserPro 5+ years of experience as a Business Analyst or similar 5+ years of experience writing scripts for and executing user acceptance testing Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's. Proficiency with credit origination tools is preferred, especially the document preparation workflow. Strong ability to interpret loan terms outlined in commercial loan documents Proven experience gathering requirements and writing user stories Experience with Salesforce nCino is preferred Exceptional attention to detail Duration: 12 Month Contract Location: Charlotte, NC | Irving, TX | Minneapolis, MN Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote Pay range: $50-60/hr, negotiable based on experience If you are interested, please apply here or email an updated copy of your resume to *********************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $50-60 hourly 2d ago
  • Business Rules Analyst

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL jobs

    BASIC PURPOSE: Responsible for supporting business rules and processes required for the deployment of new systems, enhancements of existing systems and support of current systems. Level 1 understanding of business and systems knowledge to understand current state processes and define future rules and processes based on business requirements and objectives. POSITION RESPONSIBILITIES: Analyze projects and review requirements, specifications, test, support, and training plans to ensure requests are in line with business objectives on projects for business rules team. Survey the building, testing, implementation, and administration of business rules in Seaware in order to support new business objectives or improve system effectiveness. Build a strong understanding of the Use Cases and their relationship with business rules. Analyze processes, develop or modify business rules accordingly as well as develop and document test plans. Work with Revenue Management and other business areas to identify potential solutions and assess the feasibility of new business rules when required. Identify business requirements and make appropriate recommendations to leadership in support of business need. Adhere to project and team standards for coding and testing each unit of work. Apply business and IT knowledge as a basis to drive optimal technology and business solutions by using the company's standard change control policy. Work with teammates on daily assignments as needed to ensure the entire team meets its deadlines and objectives. Support production issues: diagnose and determination activities to resolve any technical problems that may occur with business rules. Identify areas of improvement by conducting periodic analysis as instructed by management to gain insight to application and business rules inefficiencies. Support investigation and the correction of application-related issues as necessary by using troubleshooting techniques and other available resources. Gather the documentation and conduct training sessions with teammates as needed to keep users current of changes in application functions, procedures and/or new functionality as it relates to business rules in the areas of dining, entertainment, and spa. Support business rules team during off hours where an issue is found, may need to diagnose, and provide a timely fix to production issues. Flexibility to work different hours including nights to support hours of operations for NCL European and NCL International offices. Perform other job-related functions as required. KNOWLEDGE AND EXPERIENCE: EDUCATION: Associate degree or related field of study or equivalent with relevant background and skills. EXPERIENCE: Minimum 2 years' experience with business systems analysis and rules development within the Information Technology field. Cruise industry experience strongly preferred. KNOWLEDGE & SKILLS: Hands on experience with a business rules engine. Exposure to design, development, coding, and testing with in an IT solution. Exposure or experience in process-based solutions. Requires excellent communication, analytical, facilitation and problem-solving skills. Self-directed, strong team player with ability to establish sound and effective goals. Ability to successfully multi-task and manage workflow priorities. Knowledge or exposure to SQL is a plus. Possess excellent follow-up skills and communication skills. Strong proficiency with MS Office with emphasis on Excel, Word and MS Project required. Ability to expand knowledge of the application and other related tools to maximize potential. Ability to handle on call production support according to business demands.
    $53k-77k yearly est. 5d ago
  • Business Analyst

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Miami, FL jobs

    Support IT initiatives within our shipbuilding programs. This role will serve as a critical liaison between IT, shipbuilding teams, and project managers, ensuring that technology solutions align with business goals and operational requirements. DUTIES & RESPONSIBILITIES Collaborate with project managers and shipbuilding stakeholders to gather, analyze, and document business and technical requirements. Translate business needs into functional specifications for IT systems supporting ship design, construction, and delivery. Support the implementation and integration of shipbuilding software platforms and tools. Conduct gap analyses, process mapping, and workflow optimization to improve project efficiency. Assist in the development of project plans, timelines, and reporting dashboards. Facilitate communication between technical teams and business units to ensure alignment and clarity. Monitor project progress and provide analytical support for decision-making. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business Administration, Marketing, Engineering, Architecture, Management Information Systems or related field of study or any equivalent combination of experience and skills EXPERIENCE Minimum 3 years of experience as a Business Analyst, preferably in shipbuilding, maritime, or large-scale infrastructure projects. COMPETENCIES & SKILLS Strong understanding of IT systems, project lifecycle methodologies, and data analysis. Excellent communication, documentation, and stakeholder management skills. Experience with project management tools (e.g., MS Project, Jira, Confluence) and data visualization platforms (e.g., Power BI, Tableau) is preferred. Familiarity with maritime regulations, shipyard operations, or cruise industry standards. Experience working in a matrixed, global organization. Comfortable being a member of a cross-functional team driving toward a single purpose. Ability to adapt to a dynamic environment. Ability to work cooperatively with others on a team. Note: Willingness and ability to travel to vessels as needed to assist in successful implementation is required for this role.
    $53k-77k yearly est. 2d ago
  • Business Analyst/UAT - LaserPro

    Apex Systems 4.6company rating

    Irving, TX jobs

    Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment. Qualified candidates will have the following experience and skills: 3+ years of experience supporting Finastra LaserPro 5+ years of experience as a Business Analyst or similar 5+ years of experience writing scripts for and executing user acceptance testing Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's. Proficiency with credit origination tools is preferred, especially the document preparation workflow. Strong ability to interpret loan terms outlined in commercial loan documents Proven experience gathering requirements and writing user stories Experience with Salesforce nCino is preferred Exceptional attention to detail Duration: 12 Month Contract Location: Charlotte, NC | Irving, TX | Minneapolis, MN Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote Pay range: $50-60/hr, negotiable based on experience If you are interested, please apply here or email an updated copy of your resume to *********************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $50-60 hourly 4d ago
  • IT Analyst

    JHM Hotels 4.6company rating

    Greenville, SC jobs

    Title: IT Analyst Department: IT Reports to: Vice President, CTO/CIO Overall Responsibility: To assist in implementing and maintaining IT software and systems and driving business development on existing platforms. Key Areas of Responsibility: · Identify ways to improve current IT infrastructure · Plan and assist on implementation and interfacing of new software · Maintain existing proprietary software · Develop and program in .NET and Sharepoint · Create and maintain SQL databases · Document and map IT systems and processes Terms of Employment: Full-time. Willing to consider contractual basis Qualifications: · Experience in executing project plans · Self-motivated to learn new programs/software · Ability to coordinate amongst different departmental heads · Experience with .NET and SQL Hours: Flexible, but generally our office hours are 8am-5pm and 9am-6pm Pay: Based on experience/qualifications
    $66k-90k yearly est. 60d+ ago
  • IT System Analyst

    Flosports, Inc. 3.8company rating

    Austin, TX jobs

    FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team-technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans-all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us! THE ROLE: FloSports is looking for a full-time customer service oriented IT Systems Analyst I or II, who is ready to grow their technical skillset, and start building and owning processes. The ideal candidate will have the reactionary finesse to pivot on a dime as incidents occur, but the proactive acumen to start planning and working their way up to being a voice at the table, as we grow and develop our department. This role is perfect for someone who has a strong problem solving mindset, is comfortable being taught by others, and takes pride in delivering high quality service to their userbase. They must be ready to improvise in the spur of the moment, but able to do so with grace. RESPONSIBILITIES: Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Responsible for workstations, printers, servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user workstations, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Install, configure, and upgrade workstation software. Maintain and support IT A/V and conference hardware KNOWLEDGE, SKILLS AND ABILITIES: Associate's Degree preferred but previous experience of working in an IT support role will substitute. Previous experience within a customer service role. Well-founded best practices for both internal technical documentation, and user facing guides. Demonstrable experience of Microsoft Windows and MAC client operating systems as well as various software packages including Google Workspace. Excellent IT skills and computer literacy. Excellent organizational skills. Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing. Ability to demonstrate practical troubleshooting and problem analysis techniques. Good attention to detail and ability to show initiative. Ability to plan and prioritize workload without supervision. Familiarity with ticketed issue tracking, Jira preferred Ability to prioritize, manage and perform under pressure to meet SLA's. Experience with corporate office environments, and direct executive interactions A baseline of knowledge regarding A/V, conferencing, and meeting technology. OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace-one where different perspectives are sought out, heard, and valued-is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We're intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: Recognized three years in a row as a Top Workplace by the Austin-American Statesman Flexibility at work - you can take control of your profession and personal schedule All-hands events hosted in beautiful Austin, Texas Annual equity awards for all top performers Competitive and comprehensive medical, dental and vision plans Peace of mind through company-paid short-term disability, long-term disability and life insurance Generous 401(K) company match vested immediately Progressive parental leave policies Flexible paid time off Hack-a-thons and a full calendar of team-building and social events Company donation to youth teams and leagues that our employees coach Stocked snack bar, catered lunch and breakfast tacos every week
    $69k-94k yearly est. Auto-Apply 60d+ ago
  • IT System Analyst

    Flosports 3.8company rating

    Austin, TX jobs

    FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team-technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans-all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us! THE ROLE: FloSports is looking for a full-time customer service oriented IT Systems Analyst I or II, who is ready to grow their technical skillset, and start building and owning processes. The ideal candidate will have the reactionary finesse to pivot on a dime as incidents occur, but the proactive acumen to start planning and working their way up to being a voice at the table, as we grow and develop our department. This role is perfect for someone who has a strong problem solving mindset, is comfortable being taught by others, and takes pride in delivering high quality service to their userbase. They must be ready to improvise in the spur of the moment, but able to do so with grace. RESPONSIBILITIES: * Monitor and respond quickly to incoming requests related to IT issues. * Maintain computer systems and act as support if any system goes down. * Responsible for workstations, printers, servers and related equipment (monitor, keyboard, mouse, hard drive, etc). * Maintain user workstations, including upgrades and configuration as needed. * Assist with onboarding of new users. * Keep inventory of all equipment, software, and license users. * Install, configure, and upgrade workstation software. * Maintain and support IT A/V and conference hardware KNOWLEDGE, SKILLS AND ABILITIES: * Associate's Degree preferred but previous experience of working in an IT support role will substitute. * Previous experience within a customer service role. * Well-founded best practices for both internal technical documentation, and user facing guides. * Demonstrable experience of Microsoft Windows and MAC client operating systems as well as various software packages including Google Workspace. * Excellent IT skills and computer literacy. * Excellent organizational skills. * Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing. * Ability to demonstrate practical troubleshooting and problem analysis techniques. * Good attention to detail and ability to show initiative. * Ability to plan and prioritize workload without supervision. * Familiarity with ticketed issue tracking, Jira preferred * Ability to prioritize, manage and perform under pressure to meet SLA's. * Experience with corporate office environments, and direct executive interactions * A baseline of knowledge regarding A/V, conferencing, and meeting technology. OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace-one where different perspectives are sought out, heard, and valued-is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We're intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: * Recognized three years in a row as a Top Workplace by the Austin-American Statesman * Flexibility at work - you can take control of your profession and personal schedule * All-hands events hosted in beautiful Austin, Texas * Annual equity awards for all top performers * Competitive and comprehensive medical, dental and vision plans * Peace of mind through company-paid short-term disability, long-term disability and life insurance * Generous 401(K) company match vested immediately * Progressive parental leave policies * Flexible paid time off * Hack-a-thons and a full calendar of team-building and social events * Company donation to youth teams and leagues that our employees coach * Stocked snack bar, catered lunch and breakfast tacos every week
    $69k-94k yearly est. 60d+ ago
  • IT System Analyst

    Flosports, Inc. 3.8company rating

    Austin, TX jobs

    Job Description FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team-technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans-all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us! THE ROLE: FloSports is looking for a full-time customer service oriented IT Systems Analyst I or II, who is ready to grow their technical skillset, and start building and owning processes. The ideal candidate will have the reactionary finesse to pivot on a dime as incidents occur, but the proactive acumen to start planning and working their way up to being a voice at the table, as we grow and develop our department. This role is perfect for someone who has a strong problem solving mindset, is comfortable being taught by others, and takes pride in delivering high quality service to their userbase. They must be ready to improvise in the spur of the moment, but able to do so with grace. RESPONSIBILITIES: Monitor and respond quickly to incoming requests related to IT issues. Maintain computer systems and act as support if any system goes down. Responsible for workstations, printers, servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user workstations, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Install, configure, and upgrade workstation software. Maintain and support IT A/V and conference hardware KNOWLEDGE, SKILLS AND ABILITIES: Associate's Degree preferred but previous experience of working in an IT support role will substitute. Previous experience within a customer service role. Well-founded best practices for both internal technical documentation, and user facing guides. Demonstrable experience of Microsoft Windows and MAC client operating systems as well as various software packages including Google Workspace. Excellent IT skills and computer literacy. Excellent organizational skills. Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing. Ability to demonstrate practical troubleshooting and problem analysis techniques. Good attention to detail and ability to show initiative. Ability to plan and prioritize workload without supervision. Familiarity with ticketed issue tracking, Jira preferred Ability to prioritize, manage and perform under pressure to meet SLA's. Experience with corporate office environments, and direct executive interactions A baseline of knowledge regarding A/V, conferencing, and meeting technology. OUR COMMITMENT TO DIVERSITY: FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace-one where different perspectives are sought out, heard, and valued-is essential to building a company that can truly serve the full spectrum of sports fans. We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We're intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us. OUR BENEFITS: Recognized three years in a row as a Top Workplace by the Austin-American Statesman Flexibility at work - you can take control of your profession and personal schedule All-hands events hosted in beautiful Austin, Texas Annual equity awards for all top performers Competitive and comprehensive medical, dental and vision plans Peace of mind through company-paid short-term disability, long-term disability and life insurance Generous 401(K) company match vested immediately Progressive parental leave policies Flexible paid time off Hack-a-thons and a full calendar of team-building and social events Company donation to youth teams and leagues that our employees coach Stocked snack bar, catered lunch and breakfast tacos every week
    $69k-94k yearly est. 12d ago
  • IT Senior Business Systems Analyst

    Gia Enterprises Inc. 4.1company rating

    Carlsbad, CA jobs

    The Company: GIA is the world's foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,400 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment. The Location: This position is located in Carlsbad, California at our corporate headquarters. What to expect: We offer competitive medical, dental, vision and matching 401-K plans Paid vacation, sick and holidays, tuition assistance, commuter benefits Hybrid schedule: 3 days a week onsite in Carlsbad, CA The Environment: On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks! Economic friendly services - electric vehicle charging stations on-site Ergonomic assessments offered on-site and virtually Purpose of Role Reporting to the VP, IT Strategy, business systems analyst is responsible for the delivery, management, and implementation of applications and solutions that support GIA core business functions, employees, and business partners. This position will provide vision and solutions to leadership supporting applications such as: Salesforce, Microsoft, Jenzabar, Oracle, Auditboard, Marketo, Boomi . He/she is an advocate for business application solutions, development and configuration requirements and is responsible for the development, configuration and delivery of a comprehensive software development strategy, architecture and solutions. GIA seeks an experienced, energetic, engaging and visionary analyst who wants to become part of an exciting, vibrant community supporting the creation and configuration of software solutions to help the organization drive positive business outcomes. The complexity of this position requires an approach that is engaging, imaginative, and collaborative, with a sophisticated ability to develop scalable, supportable, maintainable, robust, and high-performing solutions that meet our customers' requirements. Accountabilities & Responsibilities Strategy and Leadership: Strategy and Executive Leadership Serve as a key strategic advisor, collaborating with C-suite executives, senior leaders, customers, and external stakeholders to shape and drive application strategies at an enterprise level. Spearhead the execution of a forward-looking digital transformation roadmap, ensuring alignment with overarching business objectives and industry trends. Architect and champion, a visionary business application ecosystem strategy that enhances customer experiences, optimizes employee workflows, and future-proofs enterprise operations. Provide oversight for the full product lifecycle of technology solutions, from inception to deployment, ensuring market differentiation and long-term business value. Drive organizational transformation through modernization, enterprise-wide integration, and cutting-edge technologies. Collaborate with executive leadership to shape investment strategies, define application technology priorities, and align initiatives with evolving business demands. Establish governance frameworks to ensure strategic alignment, foster innovation, and promote agility in the adoption of emerging digital solutions. Stay ahead of industry shifts, competitive landscapes, and regulatory changes, ensuring proactive adaptation and compliance. Operational Management Direct enterprise-wide application strategy, overseeing cross-functional teams to ensure seamless execution of technology initiatives. Partner with senior stakeholders to define and prioritize high-impact digital initiatives, allocating resources effectively to meet strategic goals. Ensure operational excellence through rigorous oversight of service delivery, performance metrics, and continuous optimization of technology solutions. Oversee portfolio management and governance for enterprise application investments, ensuring alignment with business objectives and long-term scalability. Cultivate a culture of stakeholder satisfaction through delivery excellence, structured change management processes, and seamless technology adoption. Provide executive leadership in defining best practices, ensuring rigorous adherence to technical standards, compliance requirements, and strategic objectives. Lead enterprise-wide financial planning for technology initiatives, developing comprehensive investment roadmaps and business case justifications. Technical Delivery Set technical vision for enterprise applications, ensuring scalability, security, and innovation in system architecture and development. Architect and optimize complex SQL data models, ensuring data integrity and high-performance analytics for strategic decision-making. Oversee development and enhancement of critical business applications, ensuring cutting-edge user experiences and operational efficiency. Serve as a key liaison between functional leaders and technology teams, translating business challenges into high-impact technical solutions. Guide proactive system performance analysis, identifying strategic improvements to ensure long-term stability and innovation. Provide executive direction for technical documentation, regulatory compliance, and knowledge management frameworks. Oversee enterprise-wide integrations, including migrations, automation, and interoperability across business application platforms. Lead technology enablement initiatives, driving digital literacy and adoption strategies across the organization. Technical Bachelor's degree in information technology, Computer Science, or equivalent combination of education and experience. Master's degree preferred. 5-7 years of progressive experience in IT leadership roles, with a focus on high-tech environments preferred. Proficiency in SQL, HTML, CSS, and basic web development principles. Experience supporting or working with Student Information Systems or similar ERP systems. Strong analytical, troubleshooting, and documentation skills. Experience with student information systems like Jenzabar, Blackboard or Salesforce preferred Familiarity with JavaScript, APIs, or server-side scripting languages (e.g., PHP, ASP.NET). Bachelor's degree required, Master's degree preferred. Demonstrated experience working with and managing the execution of managed service providers (MSPs) Proven experience with creating and managing outsourced relationships, both domestic and global. Experience in the design, implementation, and support of high impact, high company investment, and mission-critical projects in unstructured environments. Strong interpersonal skills including the ability to develop effective working relationships with others, a demonstrated customer focus, teamwork skills, and a willingness to share technical and business knowledge with team members. Works with senior management to establish strategic direction, operating policies, and to aid in major project planning. A demonstrated ability to implement processes and standards, and effectively communicate those across a technology organization. Relational Reports to the VP - IT Strategy Works collaboratively and builds strong working relationships across a diverse, and global workforce. Will work with the functional leadership and user community, and various cross-functional IT and InfoSec teams. Proven success in motivating and leading cross-functional project teams to complete objectives Under adverse circumstances continues to uphold GIA principles and strives to build strong relations with all IT teams Models GIA values Industry and Business Acumen Communication Skills Excellent command of the English language (spoken and written) Impeccable communication skills, written, verbal, and formal presentations Strong leadership presence. Excellent interpersonal and presentation skills, including the ability to articulate and rally teams around a vision Results Orientation Takes accountability for high-quality deliverables and works relentlessly until the targets are beaten. Constantly evaluating new technology solutions, engaging with vendors and partners to find leading-edge solutions to be implemented Location Requirements Some travel outside of Carlsbad, CA may be necessary to support global teams Pay Range $92,000 - $119,000 An Equal Opportunity Employer All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request. Disclaimer: This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.
    $92k-119k yearly Auto-Apply 60d+ ago
  • IT Audit Staff

    Draftkings 4.0company rating

    Boston, MA jobs

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a IT Audit Staff you will support technology focused Internal Audit activities and our Sarbanes Oxley (SOX) compliance program in a complex and highly regulated environment. This role provides hands-on experience with IT controls, risk assessments, audit testing, and reporting. You will build foundational audit skills, gain exposure to core systems and processes that support our products, and contribute to strengthening our technology control environment. What you will do as a IT Audit, Staff Assist with walkthroughs and testing of IT controls for the annual SOX program in collaboration with senior auditors and external auditors. Help maintain SOX documentation including process narratives, control descriptions, risk and control matrices, and testing workpapers. Contribute to ongoing SOX scoping activities by assessing changes in systems, applications, infrastructure, or business processes. Execute audit and follow up procedures for technology and operational audits under the guidance of senior team members Participate in assessments of new products, system enhancements, or acquisitions added to SOX scope and help identify potential control gaps or improvement opportunities. Draft accurate and well organized workpapers that support audit conclusions and assist with preparing reports that summarize findings and recommendations. Coordinate with stakeholders in Technology, Product, Engineering, Security, Accounting, and other areas to obtain documentation and understand processes. Support external auditor requests and help ensure timely responses that enable reliance on internal testing and reduce business disruption. What you will bring At least 1 year of related Audit experience is required, ideally within the Big 4. Bachelor's degree in Information Systems, Accounting, Finance, Computer Science, Business Administration, or a related field. Strong attention to detail combined with analytical abilities to evaluate information and identify potential issues. Effective organizational skills with the ability to manage multiple tasks in a fast paced environment. Clear and professional verbal and written communication skills with the ability to document results and collaborate with teams across the organization. Curiosity, initiative, and a desire to learn from senior team members while developing both audit and technical skills. Proficiency with Microsoft Office and interest in learning audit tools, data analysis platforms, or technology systems. Proficiency with AuditBoard is a plus. Located in Boston, MA, with the ability to travel, both domestically and internationally, up to 15% of the time. #LI-AW1 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $65k-93k yearly est. Auto-Apply 14d ago
  • IT Systems Administrator

    International Coffee & Tea, LLC 4.5company rating

    Los Angeles, CA jobs

    Infrastructure & SystemsAdministrator (Manager Level) Our Blend The Coffee Bean & TeaLeaf is one of the world's largest independent and privately-owned specialtycoffee and tea retailers. In 1963 we opened our very first store, and today wehave over 1100 cafes in 21 countries, as well as our new Global Headquarters in Singapore. The Coffee Bean & TeaLeaf is on an inspiring journey to become the world's coffee and tea brand. Weare united by our passion for connecting people through the daily rituals ofcoffee and tea-viewing every cup as an opportunity to impact someone's day. Our Brew Crew is a diverseteam of hard-working optimists with a passion for learning about our craft, thepeople we serve, and the world around us. We offer the tools, the environment,and the support for you to make your unique contribution and grow as a person. Passion is contagious, andwe've got a serious case of it. If youare just as passionate as we are, come join our Brew Crew! Brew Crew Opportunity We are seeking an experienced Infrastructure &Systems Administrator to oversee and enhance the foundational IT infrastructurethat supports both our corporate and café operations. This role is responsiblefor the secure, stable, and scalable operation of our networks, systems, andcore business applications. It primarily focuses on maintaining infrastructureintegrity, managing escalated technical issues, and supporting implementationof IT projects-while working alongside global IT teams, vendors, and marketpartners. While the role may involve some direct interaction with end users, itis not primarily a frontline support function. Key Responsibilities In this role, you will work on: Infrastructure& Network Operations * Configure,monitor, and maintain local and cloud infrastructure-including servers,networks, firewalls, VPNs, and wireless access points across offices and cafésites. * Leadinfrastructure lifecycle activities such as system upgrades, patch management,hardware refreshes, and performance tuning. * Coordinateand resolve escalated network or systems issues, ensuring minimal disruption tobusiness operations. * Supportdisaster recovery planning and implementation, including backups, failovertesting, and infrastructure resilience improvements. * Documentsystem architecture, configurations, and standard operating procedures tosupport consistency and handovers. Systems& Application Administration * Administerand support key corporate and operational systems such as Office 365, POS back-officeplatforms, inventory and labor tools, and other regionally deployedapplications. * Manageuser provisioning, access rights, device readiness, and onboarding/offboardingin collaboration with support and HR teams. * Workwith vendors and global teams to deploy new technology or systems, ensuringcompliance with local market needs and standards. * Supportsystem rollouts and integration testing for local projects and deployments. ITSupport Coordination & Process Improvement * Actas the escalation point for complex or unresolved IT issues, working withfrontline support, vendors, and global service desks to drive resolution. * Provideoccasional hands-on troubleshooting for high-impact incidents or specializedconfigurations, especially for leadership or executive staff. * Contributeto the refinement of IT operational processes, including asset management,licensing, onboarding workflows, and automation opportunities. * Participate in cross-functional and regional ITinitiatives, contributing infrastructure and system expertise to broadertechnology goals. YourIngredients Qualifications & Experience * Bachelor's degree in Computer Science, Information Systems, or relatedfield preferred. * Minimum 3 years of experience in infrastructure, systems, or networkadministration. * Experience in distributed environments with multiple locations; retail,hospitality, or QSR sector experience strongly preferred. Technical Skills * Strong knowledge of network protocols, LAN/WAN, VPNs, firewalls,DNS/DHCP, and wireless infrastructure. * Experience with Cisco Meraki, Fortinet, or equivalent network/securityplatforms. * Proficiency in Microsoft Office 365, endpoint management tools, andvirtualization technologies. * Familiarity with backup systems, disaster recovery strategies, andfailover planning. * Experience administering or integrating restaurant POS systems is aplus. Soft Skills * Strong troubleshooting, diagnostic, and analytical skills for issueresolution and root cause analysis. * Ability to communicate technical concepts clearly to both technical andnon-technical stakeholders. * High attention to detail, with strong organizational and documentationskills. * Demonstrated ability to manage multiple priorities, work independently,and take ownership of solutions. * Discretion in handling confidential information and access privileges. Physical Requirements * Able to lift and move equipment up to 50 lbs. * Occasional hands-on work in office environments (e.g., installinghardware under desks or in IT closets). Performance& Rewards At The Coffee Bean & TeaLeaf, we embrace a high-performance culture that rewards and encourages ourvalues of teamwork, ownership, and respect for one another. Perks: * Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more * Discounts on our Coffee and Tea * Gym Discounts * Mobile phone plan benefits * Pay Range: $85,000-$100,00 annually with eligibility for 10% bonus * Observed Holidays * Vacation Pay * Sick Pay This is a hybrid position:Monday-Wednesday in our Los Angeles office and Thursday and Friday remote. Our'FROTH' VALUES Webelieve in the fundamental truths that guide us through ourdaily lives: * FRIENDLINESS - We go above and beyond in everything we do.Friendliness and customer-centricity is embedded in our culture. * RESPECT - We are inclusive and honor each other's values, opinions anddiversity. * OWNERSHIP - We take ownership and accountability for our individual, teamand business results, every day. * TEAMWORK - As a team, we collaborate, innovate, and leverage our diversestrengths to grow the business. * HONESTY - We live up to the highest levels of integrity by being truthfuland transparent with each other, the business and ourselves. At The Coffee Bean &Tea Leaf, we are a global company committed to representing the neighborhoodswe serve. We welcome all to apply to our Brew Crew and we value the impact ofdiversity on our culture and in our work. International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing, and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits anyform of employee harassment or discrimination on the basis of any suchprotected status. The Coffee Bean & Tea Leaf provides equal employment opportunities(EEO) to all employees and applicants for employment without regard to race,sex, color, religion, gender, sexual orientation, national origin, age,disability, marital status, amnesty, or status as a covered veteran inaccordance with applicable federal, state, and local laws. This policy wasintended to comply, and The Coffee Bean & Tea Leaf so complies, withapplicable state and local laws governing non-discrimination in employment in everylocation in which the Company has facilities. This policy applies to all termsand conditions of employment, including, but not limited to,hiring, placement, promotion, termination, layoff, recall, transfers, leaves ofabsence, compensation, and training. We are dedicated to providing a workenvironment free from discrimination and harassment, and where employees aretreated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.
    $85k-100k yearly 6d ago
  • IT Systems Administrator

    The Coffee Bean & Tea Leaf 4.5company rating

    Los Angeles, CA jobs

    Infrastructure & Systems Administrator ( Manager Level) Our Blend The Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1100 cafes in 21 countries, as well as our new Global Headquarters in Singapore. The Coffee Bean & Tea Leaf is on an inspiring journey to become the world's coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea-viewing every cup as an opportunity to impact someone's day. Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person. Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew! Brew Crew Opportunity We are seeking an experienced Infrastructure & Systems Administrator to oversee and enhance the foundational IT infrastructure that supports both our corporate and café operations. This role is responsible for the secure, stable, and scalable operation of our networks, systems, and core business applications. It primarily focuses on maintaining infrastructure integrity, managing escalated technical issues, and supporting implementation of IT projects-while working alongside global IT teams, vendors, and market partners. While the role may involve some direct interaction with end users, it is not primarily a frontline support function. Key Responsibilities In this role, you will work on: Infrastructure & Network Operations Configure, monitor, and maintain local and cloud infrastructure-including servers, networks, firewalls, VPNs, and wireless access points across offices and café sites. Lead infrastructure lifecycle activities such as system upgrades, patch management, hardware refreshes, and performance tuning. Coordinate and resolve escalated network or systems issues, ensuring minimal disruption to business operations. Support disaster recovery planning and implementation, including backups, failover testing, and infrastructure resilience improvements. Document system architecture, configurations, and standard operating procedures to support consistency and handovers. Systems & Application Administration Administer and support key corporate and operational systems such as Office 365, POS back-office platforms, inventory and labor tools, and other regionally deployed applications. Manage user provisioning, access rights, device readiness, and onboarding/offboarding in collaboration with support and HR teams. Work with vendors and global teams to deploy new technology or systems, ensuring compliance with local market needs and standards. Support system rollouts and integration testing for local projects and deployments. IT Support Coordination & Process Improvement Act as the escalation point for complex or unresolved IT issues, working with frontline support, vendors, and global service desks to drive resolution. Provide occasional hands-on troubleshooting for high-impact incidents or specialized configurations, especially for leadership or executive staff. Contribute to the refinement of IT operational processes, including asset management, licensing, onboarding workflows, and automation opportunities. Participate in cross-functional and regional IT initiatives, contributing infrastructure and system expertise to broader technology goals. Your Ingredients Qualifications & Experience Bachelor's degree in Computer Science, Information Systems, or related field preferred. Minimum 3 years of experience in infrastructure, systems, or network administration. Experience in distributed environments with multiple locations; retail, hospitality, or QSR sector experience strongly preferred. Technical Skills Strong knowledge of network protocols, LAN/WAN, VPNs, firewalls, DNS/DHCP, and wireless infrastructure. Experience with Cisco Meraki, Fortinet, or equivalent network/security platforms. Proficiency in Microsoft Office 365, endpoint management tools, and virtualization technologies. Familiarity with backup systems, disaster recovery strategies, and failover planning. Experience administering or integrating restaurant POS systems is a plus. Soft Skills Strong troubleshooting, diagnostic, and analytical skills for issue resolution and root cause analysis. Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. High attention to detail, with strong organizational and documentation skills. Demonstrated ability to manage multiple priorities, work independently, and take ownership of solutions. Discretion in handling confidential information and access privileges. Physical Requirements Able to lift and move equipment up to 50 lbs. Occasional hands-on work in office environments (e.g., installing hardware under desks or in IT closets). Performance & Rewards At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another. Perks: Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more Discounts on our Coffee and Tea Gym Discounts Mobile phone plan benefits Pay Range: $85,000-$100,00 annually with eligibility for 10% bonus Observed Holidays Vacation Pay Sick Pay This is a hybrid position: Monday-Wednesday in our Los Angeles office and Thursday and Friday remote. Our ‘FROTH' VALUES We believe in the fundamental truths that guide us through our daily lives: FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture. RESPECT - We are inclusive and honor each other's values, opinions and diversity. OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day. TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business. HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves. At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work. International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
    $85k-100k yearly 14d ago
  • (Worldpay) IT Security Senior Analyst

    Dev 4.2company rating

    Cincinnati, OH jobs

    Company DescriptionJobs for Humanity is partnering with FIS to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: FIS Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 1 - 5% Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? About the role: As an IT Security Analyst, your skills will be put to the test on the front lines of cyber-crime. Information security is at the heart of fintech and you'll help protect and secure highly-sensitive financial data for customers around the world. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors junior technical staff. Works under minimal supervision on complex projects. Wide latitude for independent judgment.. Frequently reports to an IT Security Administration Manager. What you will be doing: • Executes security controls to prevent hackers from infiltrating company information or jeopardizing programs. • Researches attempted efforts to compromise security protocol and recommends solutions. • Maintains security systems and administers security policies to control access to systems. • Maintains company firewall and utilizes applicable encryption methods. • Creates information security documentation related to work area and completes requests in accordance with company requirements. • Responds to information security-related questions and inquiries using established information security tools and procedures. • Resolves and/or performs follow through to resolve all information security issues and questions. • Implements and administers information security controls using software and vendor security systems. • Identifies opportunities and executes plans to improve workflow and understands and quantifies business impacts of those improvements for communication to management. • Interfaces with user community to understand security needs and implements procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security. • Provides status reports on security matters to develop security risk analysis scenarios and response procedures. • Other related duties assigned as needed. What you will need: Bachelor's degree in computer science or the equivalent combination of education, training, or work experience. Experience with: •Issue monitoring •Issue identification •Issue response • Required experience with networks technologies (protocols, design concepts, access control) • Knowledge of security technologies (encryption, data protection, design, privilege access, etc.) • Knowledge of network design and engineering • Proficiency in time management, communications, decision making, presentation and organizational skills • Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules •Decision-making and problem solving skills • Basic to intermediate verbal and written communication skills to technical and non-technical audiences of various levels in the organization • Experience establishing and maintaining effective working relationships with employees and/or clients What we offer you: • Flexible and creative work environment • Diverse and collaborative atmosphere • Professional and personal development resources • Opportunities to volunteer and support charities • Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
    $84k-109k yearly est. 60d+ ago
  • GIS Analyst

    GHD 4.7company rating

    Houston, TX jobs

    Geographic Information Systems (GIS) Analyst GHD is one of the world's leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. Privately owned by our people, GHD provides engineering, architecture, environmental and construction services to private and public sector clients across five continents. Focused on creating lasting community benefit, our connected global network of 8500 people delivers projects with high standards of safety, quality and ethics. Join a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy, urbanization and sustainable development, while improving the physical, natural and social environments of the many communities in which we operate. Our Houstonoffice is looking for a team-oriented and enthusiastic Geospatial Sciences professional to fill a fulltime GIS Analyst position in our growing US Operations. The position begins January, 2025, or as soon as available. Working as a GIS Analyst, you will participate in Civil, Municipal, and Environmental Engineering and Planning projects on activities pertaining to Geographic Information Systems (GIS) and data management. You will work closely with, and in support of, project managers, spatial scientists, professional engineers, planners, geologists, environmental scientists, and skilled technicians/technologists to coordinate and implement a wide variety of project solutions and goals. Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: Preparation and delivery of GIS figures for environmental reporting and planning documents Prepare online digital maps and data for desktop review and public access Prepare mobile digital maps and data for field data collection Gather, compile, migrate and convert data sets for project needs from a variety of internal and external sources (e.g. conversion between CADD and GIS) Evaluate data from multiple sources to determine the quality and ensure data is clean and accurate Possible field data collection of public assets within the right-of-way Research, update, and maintain numerous GIS datasets and templates Champion GIS Solutions for the local office for both data collection and delivery Apply understanding of the definition, projection, and application of different coordinate systems for both vector and raster datasets in ArcGIS Responsibilities Insights and Reporting: Prepare and coordinate the completion of various data and analytics reports. Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently. Geographical Information System (GIS): Supervise the installation, operations, and maintenance of a geographic information system (GIS). Make sure geodetic and cartography systems are maintained and periodically upgraded. Coordinate geographical surveys. Review and endorse geographical and cartographic data, records, and base maps for future use. Data Management: Help others get the most out of data management systems by providing support and advice. Database Specifications: Provide information and comments on suitability during the approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Client & Customer Management (External): Help senior colleagues manage client and customer relationships by using relevant sales or client systems. Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace. Identify patterns of risky behavior within the team and take appropriate action to resolve them, escalating serious issues as appropriate. Community of Practice Management: Participate in a community of practice in a defined area of expertise or consulting to begin to build own expertise. Bid Solicitation/Request for Proposal/Tender Preparation: Gather information and resources, and draft and complete standard requests for bid solicitation requests for proposal (RFP) and requests for tender (RFT) on the requester side. Project Management: Work within an established project management plan to achieve specific goals. What you'll bring to the team: Bachelor's Degree or Equivalent Level Completion of a Geospatial-focused academic degree or certificate program Experience in Esri ArcGIS Desktop and Pro, ArcGIS Online/Portal, S123, Field Maps Experience in data conversion, data management, and GIS digitization and analysis Experience using python, arcade, VBScript, Jscript or SQL for minor formatting and query functions Experience in Microsoft Office Suite Background in public utilities, environmental compliance or management, or transportation and urban planning Experience with FME or similar software Demonstrated analytical, problem solving and decision-making abilities, ability to grasp new technical concepts quickly Ability to manage multiple tasks and deadlines, being self-motivated while working independently Excellent interpersonal, organizational, communication, analytical and time management skills #LI-JS1 As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.
    $57k-78k yearly est. Auto-Apply 24d ago

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