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  • Sourcing Manager

    Fox World Travel Inc. 3.9company rating

    Fox World Travel Inc. job in Oshkosh, WI

    Job DescriptionDescription: This position is open to remote work in the following approved states: WI, AL, AZ, FL, GA, ID, IL, IN, KS, LA, MI, MN, MO, MT, NE, NC, ND, OR, PA, TN, TX, VA, WV As one of Wisconsin's largest travel companies, Fox World Travel has excellent perks for all Fox associates including but not limited to: competitive wages, flexible time off (vacation, sick, personal), FAM Dollars to help you explore the world, remote work, a full benefit package including medical, dental, vision, company sponsored life insurance and short-term disability, tuition reimbursement, 401k contributions, end of year perks, and a fully engaged leadership team dedicated to treating associates like part of the family! Core Values It is a priority that our associates demonstrate competence and character that inspires trust by integrating Our Core Values into every action and decision. Our core values state: together we are stronger, demonstrating genuine care and concern to do what is right when no one is looking, with a focus on being curious, creative, and driven and having a work hard, play hard mentality. Summary Responsible for the research, development, implementation of strategic sourcing and contract strategies that increase efficiency and profitability while meeting client's incentive program and comprehensive strategic meeting management goals and objectives. A day in the life of a Sourcing Manager at Fox may include: Developing sourcing and contracting strategies and process efficiencies to lower costs, increase profitability, strengthen vendor relationships, and maintain or improve client satisfaction and program results. Continual improvement in contract negotiation skills, along with supplier and vendor relations. Staying informed of industry changes, leading-edge strategic sourcing processes, best practices, new suppliers, services, and venues. Being proactive with ideas and providing creative solutions for new trends. Strategizing with the Sales Directors, Meetings and Incentives, in interpreting client needs to align programs with client goals and objectives. Sourcing and initiating preliminary negotiations for Request for Proposal (RFP) to hotels, cruise lines, DMCs, wholesalers and other vendors via electronic RFP. Evaluating vendor proposals for accuracy, clarifying responses, and negotiating best possible pricing and concessions in order to meet client expectations. Recommending destinations, venues, DMCs, and logistics to the sales team based on research. Collaborating with the Group Air Manager to align air strategy with client goals and budgets. Developing and updating standardized client contracts, pricing agreements and customization procedures to legally protect FMI and clients. Developing, managing, and utilizing preferred vendor programs to maximize quality of service and pricing value to client and to FMI. Tracking and documenting cost savings and cost avoidance data to accompany proposals, client contracts/agreements and account reviews. Maintaining purchasing and proposal tracking reports. Consulting with clients to continue to qualify meeting, incentive, and event needs and communicate outcomes in a professional manner, as required. Working closely with operations team to ensure all sold programs are communicated and transitioned for management and fulfillment. Actively participating in strategic sourcing initiatives. Utilizing preferred vendor programs to maximize quality of service and pricing value to client and FMI. Developing comprehensive proposals with accurate terms and conditions. and present to Sales Directors and Vice President for review. Acquisition of support materials as needed for client presentations. Developing accurate client contracts and pricing agreements and presenting Sales Director and Vice President for review and final approval. Providing quality control review for proposals, pricing, and contracts of colleagues. Monitoring and acting upon all contract dates until the program is transitioned to program operations. Collaborating with the Sales Directors, Meetings and Incentives, or Program Managers in the coordination of site inspections and the preparation of site inspection materials for clients. Maintaining the highest level of quality, professionalism, and integrity when negotiating with suppliers. Communicating and updating vendors on client's program process and status. Updating knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. Consistent application of Fox World Travel policies, procedures, practices, and programs. Maintaining a favorable and collaborative working relationship with team members in all departments to foster an environment of trust and mutual respect. Driving standards and best practices whenever possible and effectively fostering a culture of engagement. Enhancing the organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Being innovative and recommending new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed. Other duties, projects and alternate assignments as determined by business need. This opportunity might be for you if you have: An associate degree or bachelor's degree in related field (preferred). CMP, or similar designation (preferred). A minimum of 7 years' purchasing experience (required). Knowledge of travel industry technologies that facilitate the sourcing process, current meeting and incentive industry trends, destinations, hotel properties, and/or who have meeting and incentive planning experience and/or extensive domestic and international group travel experience. Possess strong organizational skills and time management prowess. Ability to look for opportunities for process improvement and efficiencies The ability to travel as needed for site inspections and/or industry events ( The ability to work extended workdays and possible weekends on occasion. Must be accessible during acceptable work hours by client. You'll love this job if you: Have thorough understanding of purchasing technologies, negotiation and contracting processes, and practices. Are a strategic forward thinker with an energetic, results focused, proactive approach. Possess superior project management skills including the ability to manage and prioritize multiple projects, meet aggressive deadlines, and provide excellent customer service. Can influence and positively motivate others with tactful and successful negotiation and relationship building skills. Possess strong analytical skills, business acumen, and customer service orientation. Have the ability to work in a team environment and are readily adaptable to change. Possess excellent verbal and written communication, interpersonal and organizational skills with the ability to interact at all levels both internally and externally. Are proficient in Microsoft Excel and Word, intermediate or better proficiency in Access, PowerPoint, Canva and Outlook Are experienced in Cvent for sourcing and budgeting. Bring creativity and passion for planning memorable events Occasional business travel with overnight stays may be required for the following (but not limited to): training events, meetings, and/or to visit Fox World Travel locations. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time. While performing the duties and responsibilities of this position, the associate is regularly required to stand, walk, sit, climb, reach above shoulders, and move from place to place. The incumbent is frequently required to talk and listen and use hands to finger manipulate or handle. Specific vision requirements for this position include close vision and the ability to adjust focus. The incumbent may occasionally be required to lift up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For On-site and Hybrid Associates: Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time. The incumbent works in an office environment where the noise level is low to moderate. This role routinely uses standard office equipment including but not limited to computers, a headset, a mouse, a keyboard, photocopiers, and filing cabinets. For Work-At-Home Associates: Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time. This role routinely uses standard office equipment including but not limited to computers, a headset, a mouse, and a keyboard. We acknowledge that attracting and retaining the best talent is key to our strategy and success as a company. As a result, we strive to structure competitive compensation offers to ensure we are able to attract the best candidates. The estimated base pay range for this position starts between $60,000 and $65,000 annually, less applicable withholdings and deductions, and is paid on a bi-weekly basis. The salary range provided represents our good faith estimate as to what our ideal candidates are likely to expect. We structure our offers within the range based on location, experience, education, industry knowledge, technical and communication skills, market conditions, and other factors that may prove relevant during the interview process. Eligible positions may receive additional incentive or commission, as outlined in applicable program details. Each benefit is subject to eligibility requirements as specified in plan documents, and Fox World Travel reserves the right to modify the benefits it offers. If you share in our passion for teamwork, our vision to have culture, engagement, and innovation at the heart of all our initiatives, we want you to come soar with Fox World Travel! If you fit the description AND meet the qualifications, please don't hesitate to apply online at ******************************* Fox World Travel, the best place to work, grow & succeed! Join The Fox Family today! Fox World Travel is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all associates to work. Please review our Privacy Policy at ********************************************** to see how we protect and manage your submitted data. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Requirements:
    $60k-65k yearly 11d ago
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  • Class A CDL - Fuel Transport Driver

    Pilot Flying J 4.0company rating

    Roberts, WI job

    Class A CDL - Refined Fuel Driver - Roberts, WI Estimated Annual: $101,000-$109,000/year* Pay: $31.00-$33.50/hour** Sign On Bonus: $5,000 We are currently seeking a Fuel Transport Driver with an excellent driving record. Experience in the petroleum industry is preferred but not required. The right candidate will have a Class A CDL with Hazmat and Tanker endorsements and a minimum of 1 year's tractor/trailer driving experience. Our drivers enjoy the generous compensation and the excellent benefits package we offer, which are detailed below. Based on schedule and performance, drivers may be eligible to receive the below pay differentials: Night Shift Pay = $1.00/hour Weekend Pay (both Saturday and Sunday schedule) = $1.50/hour In addition to pay differentials, drivers will receive the following compensation: Time-and-a-half pay for all hours over 40 in a workweek Safety Enhancement Pay (for qualifying drivers) = $1.00/hour Driver Trainer Pay (for qualifying drivers) = $25/day up to $500 + bonuses for successful post-training observations $10 meal coupon per shift redeemable at all company locations Our drivers enjoy the excellent benefits package we offer: Medical, dental, vision, prescription coverage for self and family Company paid life insurance and long-term disability Company matched 401k up to 4% Paid time off, up to 5 weeks for tenured drivers Holiday pay for 9 holidays for full-time drivers and 3 holidays for part-time drivers Up to 6 weeks of paid parental leave for eligible drivers (mothers and fathers) Wellness offerings and perks, including free sleep apnea therapy, smoking cessation programs and weight loss coaching for drivers who participate in the health plan Opportunities for career advancement through leadership roles like Driver Trainer, Lead Driver, Field Supervisor and regional Safety and Operations Management Driver referral bonuses Benefits are subject to vesting and eligibility requirements. * Estimated annual earnings assume a driver will work an average work week of 55 hours. ** After successfully completing the required training. During the required training period (spanning approximately 2 - 6 weeks following the driver's start date), drivers will earn $29.00. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
    $101k-109k yearly 12d ago
  • Custodial Technician I

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $19.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Clean areas 30+ feet high (such as ceilings, vents, light fixtures, walls, pool area lights, etc.) and other areas needing ladders over 6-feet or the use of a mechanical lift Clean carpets, upholstered areas and hard surface floors Set-up, repair and perform preventive maintenance on department equipment Inform management of any problems, equipment malfunctions and/or hazards Complete duties as per standard operating procedures (such as shampooing carpets and upholstery, stripping and waxing floors, burnishing, etc.) Maintain clean working areas (such as storage closets and equipment) KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience Previous janitorial experience Required Skills: Accurate and detail-oriented Good verbal and interpersonal communication skills Strong mechanical aptitude Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to learn appropriate chemical usage and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must be able to climb a ladder and work at high elevations of 30+ feet Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property and may include excessive noise, dust and chemical fumes, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Must handle hazardous materials Occasionally must deal with angry or hostile individuals Must be willing to clean body fluids when necessary High volume direct public contact
    $19 hourly 9d ago
  • Warehouse Operations Clerk - Driver

    Potawatomi Casino Hotel 3.5company rating

    Milwaukee, WI job

    Starting at $17.88 per hour | First Shift - weekends required In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs. *Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method. *Store and rotate all goods utilized by the property in correct bin locations across all warehouses. *Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition. *Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet. *Participate in all monthly, quarterly, and annual inventories. *Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications. *Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements. Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required. Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred. The ability to successfully achieve forklift certification. Must have a valid, unexpired Wisconsin Driver's License. Must have and maintain an acceptable Motor Vehicle Record (MVR). Must pass a DOT Physical Exam. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Working Conditions The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
    $17.9 hourly 2d ago
  • Currents Host/ Cashier

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Greet and seat guests following rotation procedures Ask the guest for feedback on their meal and invite them back as they depart Operate point-of-sales system and handle cash and cash equivalents Complete daily register transactions and make vault deposits Answer questions, and offer event and promotional information Assist with cleaning floors, arranging tables and filling water glasses and coffee cups Keep management updated on business flow Stock cashier supplies and complete daily and weekly cleaning duties KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 6 months restaurant experience in guest service position Previous cash handling experience Preferred Knowledge and Certification: Knowledge of point-of-sales software Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently completing multiple tasks in a professional manner Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 15 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 5d ago
  • Business Data Analyst

    Kalahari Resorts & Conventions 4.2company rating

    Wisconsin Dells, WI job

    Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa. Data Analyst Kalahari Resorts & Conventions is seeking a Data Analyst. In this role, you will leverage key operational and strategic business data to analyze performance, identify inefficiencies, and propose and implement solutions. You'll also combine strategic vision with a practical approach, capable of turning business needs into analytical solutions by gathering all relevant information, extracting insights from large amounts of data through statistical and analytical techniques that detect patterns and trends. You'll be skilled at working with data, ensuring informational accuracy and integrity, generating reports and visualizations for stakeholders, and supporting leadership with strategic planning based on insights from their work. As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll collaborate with cross-functional teams to understand their data and information needs to enhance their areas, improve guest experience, and drive business results. This is an onsite position at our Wisconsin Dells, WI property. Local candidates are strongly preferred. We may consider candidates located near other Kalahari resort properties, but relocation assistance is not provided. Applicants must be authorized to work in the United States. Key Responsibilities Working with executives and other business leaders to find ways to improve. Assessing business processes for efficiency, cost, and other key metrics Establishing KPIs to assess the effectiveness of business decisions Communicating insights to business teams and key stakeholders. Analyze and visualize data using charts, infographics, and other techniques. Analyzing large data sets to find valuable insights, identify trends, create charts, and develop visual presentations. Creating presentations and reports from recommendations and findings Leverage and develop a strong understanding of overall business operations. Developing strategic recommendations for process modifications, procedures, and performance enhancements. Maintain compliance with data privacy standards (PCI, PII, SOX, GDPR, CCPA, access rights/SSO, etc.). What We're Looking For A bachelor's degree in mathematics, business analytics, statistics, data science, or a related field. More than 10 years of analytics work experience is required. A background in hospitality, entertainment, gaming, restaurant, or retail industries is highly preferred. Proficiency in SQL (mid to expert level), Excel spreadsheets, reporting, dashboarding, and analytical and business intelligence tools. Familiarity with forecast and predictive analytics models preferred. Demonstrates ability to adapt swiftly to changing priorities, various demands, ambiguity, and fast-paced shifts. Must be able to communicate effectively both verbally and through documentation. Capable of prioritizing and monitoring delivery and progress while providing timely updates on the work and status of key efforts. Effective oral and written communication skills, including analyzing, slicing, and dicing data to derive significant insights. Natural curiosity and self-motivation to find information and meet goals or deadlines. Strong critical thinking, problem-solving, process improvement, and communication skills. A Sampling of Our Benefits Our team enjoys a comprehensive benefits package, including: Career growth opportunities with promotion from within 401(k) matching, paid time off, and holiday compensation Health, dental, and vision coverage for full-time associates Employee appreciation events, discounts, and perks at all resorts Education assistance programs to help advance your career Be Part of Something Extraordinary At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. | Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | Kalahari Resorts & Conventions is an Equal Opportunity Employer.
    $49k-67k yearly est. 3d ago
  • Guest Relations Specialist

    Potawatomi Casino Hotel 3.5company rating

    Milwaukee, WI job

    Pay based on experience | Third shift In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are receiving the best service possible allowing them to fully enjoy their gaming experience? As a Guest Relations Specialist, you will administer the Customer Relationship Management program that supports the company strategies and initiative that promote guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Administer and maintain the Customer Relationship Management program to support company image, strategies, and initiatives to promote guest satisfaction and loyalty. Provide timely updates, summary reports, and service enhancement recommendations to department and senior leadership. *Ensure timely resolution of guest issues by implementing effective communication, investigation, resolution, and response techniques. Extend complimentary services within the guidelines established by management as appropriate. *Maintain accurate records of guest incidents and conduct detailed, thorough investigations to resolve guest concerns. Assure that each guest receives a timely, accurate, consistent, and positive response from PCH. *Develop and maintain ongoing, interactive working relationships with PH&C departments to ensure full support and collaboration in regards to service strategies and objectives. *Implement, support, and administer the Problem Gambling initiative and Ride Assistance Program to enhance awareness and responsibility, direct guests and their families to appropriate resources, protect guest wellbeing and safety, and minimize liability to PCH. Assist in coordinating and conducting customer service training for team members, including attending department shift meetings to review, update, and deliver information regarding the Problem Gambling and Ride Assistance programs, along with departmental relationship building strategies. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent and 2 years of related experience in an organization of similar size are required. An Associate's degree can take the place of 1 year experience. Experience in the gaming industry is preferred. The ability to demonstrate accurate writing skills. Office skills must include the ability to use standard office equipment, and the ability to demonstrate knowledge of Microsoft Excel and other Microsoft Office software. Experience with casino management systems, hotel reservations systems, and dispute tracking software preferred. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Hotel & Casino (PH&C) and its goals. The ability to draft professional correspondence. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus . Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
    $39k-51k yearly est. 4d ago
  • Maintenance Technician II

    Hilton Grand Vacations 4.8company rating

    Wisconsin Dells, WI job

    HGV Now Offering Daily Pay * Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are looking for a Full Time Maintenance Tech II to join the team at Christmas Mountain Village in Wisconsin Dells, WI. As a Maintenance Tech II, you would be responsible for maintaining the guestrooms, public spaces, back of the house area in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Here's why you will love It here: Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! What will I be doing? Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings Troubleshoot plumbing fixtures including drain cleaning Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges Establishes a clear line of communication with engineering leadership Assist other maintenance staff on special projects Other duties as assigned by leader Job Schedule Details: 7:30am to 4:00pm, including weekends and public holidays. Flexible depending on business needs. To fulfill this role optimally, you must possess the following minimum qualifications and experience: What are we looking for? Open and flexible availability, including weekends and holidays. 1-2 years' experience in maintenance Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs. lift/carry up to 50 lbs. and grasp, stoop, reach overhead with or without reasonable accommodations. Ability to stand/walk for prolonged periods of time Valid Driver's license Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations. What will I be doing? Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings Troubleshoot plumbing fixtures including drain cleaning Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges Establishes a clear line of communication with engineering leadership Assist other maintenance staff on special projects Other duties as assigned by leader What are we looking for? Open and flexible availability, including weekends and holidays. 1-2 years' experience in maintenance Can climb stairs and work on ladders up to 40 feet, push/pull up to 100 lbs. lift/carry up to 50 lbs. and grasp, stoop, reach overhead with or without reasonable accommodations. Ability to stand/walk for prolonged periods of time Valid Driver's license
    $51k-65k yearly est. 6d ago
  • Lead Bar Back - $17.50 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $17.50 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Lead larger projects within the Department as requested by Management Oversee and create the Bar Back deep cleaning schedule Put away liquor and beer deliveries as needed Monitor and replenish respective beverage products: i.e. bottled beer, keg beer, liquor, garnishes, pop premix, pop post mix, CO 2 and ice as necessary Monitor and stock miscellaneous paper supplies as necessary Clean assigned work areas in both the Front of House and Back of House Assist in training of new hires Inspect and/or complete all Concert and Banquet Event set up and tear down to ensure accuracy and completion Maintain established health code standards and procedures Assist bartenders by serving guests in compliance with TIPS(Training for Intervention Procedures) to ensure we follow all legal and safety regulations regarding alcohol service. Ring and complete all transactions accurately, in compliance with department policy and procedures. Provide friendly and efficient service to guests, take orders, and ensure guest satisfaction. Set up and close work stations in compliance with established procedures. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED Previous Bar Back or food and beverage experience Previous cash handling experience Previous experience using a point-of-sales system. Required Skills: Leadership and mentorship capability Accurate and detail-oriented Strong organizational skills Excellent verbal and interpersonal communication skills Strong time management skills Required Abilities: Ability to work fast and efficiently Ability to work independently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to work in a high volume environment and handle high-pressure situations PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, be able to bend, kneel and stoop Must be able to push, pull and grasp objects daily Must be able to climb a 6 ft. ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must be able to navigate stairs and work at high elevations routinely Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals
    $17.5 hourly 3d ago
  • Tado Steakhouse Front of House Assistant - $16.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $16.00 an hour plus tips Essential Duties/will be trained to fill all roles Greet and seat guests, ask for guest feedback and offer an appropriate departure comment Clear, bus and set tables and fill water glasses Stock and refill supplies Cover breaks for other front-of-house staff Empty trash containers and return empty racks to dish room Answer phones and take reservations and to go orders Be knowledgeable and provide information regarding Tado Steakhouse and other property amenities Update management on business flow Operate point-of-sales system and accurately handle cash and cash equivalents KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: 1-year guest service experience preferably in a fast-paced fine-dining restaurant Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the restaurant but may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 3d ago
  • Senior Process Engineer

    Custom Fabricating & Repair 3.2company rating

    Marshfield, WI job

    Job: Senior Process Engineer Type: Full Time Pay: $150K - $225K/Salary Exempt Schedule: Mon-Fri: 45 hrs. per week minimum; hours may increase based on project load and timelines Reports To: Director of Engineering POSITION SUMMARY The Senior Process Engineer is responsible for gathering and analyzing technical data used to prepare engineering designs for client projects including developing heat and material balances, creating PFDs and P&IDs, and sizing/preparing equipment specifications. Perform all duties while utilizing knowledge of process industry codes and standards, with personal work experience including project scheduling and managing within an engineering budget. Some travel is an integral part of this position to understand customer requirements and should be assumed to be 30%-50% of your time. The Senior Process Engineer is ultimately responsible for understanding and accomplishing the customer's goals while protecting and promoting the interests of Custom Fabricating and Repair, Inc. in all matters. ESSENTIAL FUNCTIONS KNOWLEDGE SPHERE REQUIRED Plant equipment such as: Receiving and Storage Fines saving, clarification, separation Pasteurization, storage and bleaching Cheese vats Cheese belts Membrane systems Evaporators, crystallization Dryers, powder storage and packaging CIP Systems Other Food and Beverage MARKETING Be constantly alert for future work with prospective clients. Communicate and engage with prospective clients. Understand customers' existing plant systems. ESTIMATING Visit the site to familiarize yourself with the site conditions and scope of work. Help customers understand why the proposed equipment is the right solution. Review specifications and scope of work. PROJECT MANAGEMENT Take initiative and problem solve to address unforeseen challenges or opportunities for clients Create bills of material in excel Provide direction in the preparation of and review fabrication drawings Support Operations and Management with client communication regarding project schedules Maintain customer relationships Assist in the preparation of and review all controls functional descriptions PLANT OPERATIONS Take initiative and problem solve to address unforeseen challenges or opportunities for clients Create bills of material in excel Act as Lead Process Design Engineer on a project basis; includes being a technical resource for the project team as well as directing the work of junior engineers and designers Performs all aspects of Process Design Engineering (e.g. development of heat and material balances, P&IDs; and sizing and/or preparation of equipment specifications, familiarity with process industry codes and standards) Provide direction in the preparation of and review fabrication drawings Support Operations and Management with client communication regarding project schedules Maintain customer relationships Assist in the preparation of and review all controls functional descriptions PROJECT CLOSE OUT Directly responsible for system commissioning and ensuring the right resources are on-site OTHER DUTIES AS ASSIGNED: KEY RESPONSIBLITIES Responsible for Plan Development, scheduling Process Design activities and resources Ensure the proposed solutions are correct for the customer and assist in startup, commissioning, service and training Act as Lead Process Design Engineer on a project basis; includes being a technical resource for the project team as well as directing the work of junior engineers and designers Performs all aspects of Process Design Engineering (e.g. development of heat and material balances, P&IDs; and sizing and/or preparation of equipment specifications, familiarity with process industry codes and standards) Maintain effective communication with project team members, other departments, suppliers and clients Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly Survey existing plants/equipment QUALIFICATIONS Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly EDUCATION/EXPERIENCE Bachelor of Science Degree in Chemical Engineering, Food Engineering, Mechanical Engineering or related field. 8+ years working as a Process Design Engineer within the dairy, food or beverage manufacturing. Experience in Microsoft Office Suite (Word, PowerPoint, and Excel). Experience with AutoCAD. Experience with project scheduling and managing engineering budget Understanding and knowledge of process industry codes and standards Knowledge of process safety management codes WHY JOIN US Opportunity to work on innovative project in a dynamic industry Collaborative team environment with growth potential. Competitive wages and excellent benefits package. Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Work Location: In person
    $75k-94k yearly est. 4d ago
  • Advanced Hospitality Internship

    Kalahari Resorts & Conventions 4.2company rating

    Wisconsin Dells, WI job

    Kalahari Resorts & Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you to apply for our open Advanced Hospitality Internship. This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers. There are a select number of spots available in this program at each of our four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas. By applying here, you may be considered for any of the resorts, according to your preference. This internship is front-line work, mixed with learning various supervisory roles. This experience does not rotate between different areas, but you may be asked to help in other areas as business volumes vary. One or more of these criteria must apply to be eligible: Have significant experience in the hospitality industry Have completed the Hospitality Introduction Internship Have previously been a Kalahari Resorts Associate Be ready to graduate in 2025 or 2026. We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after completion of the internship (or graduation, as applicable). Salary: $18/hour Below are the different Advanced Hospitality internship departments available: FRONT OFFICE Assist our managerial team with the daily operations of running America's Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education. HOUSEKEEPING Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different supervisory opportunities in Housekeeping, Common Area, or Laundry. CULINARY If you're interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses - down to an intimate dinner - that this is for you! Previous cooking experience is necessary. DRY PARK OPERATIONS, INDOOR THEME PARK (Wisconsin & Texas) Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel?! Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities. FOOD & BEVERAGE All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas. HUMAN RESOURCES Human Resources carries the voice of the associates, acts as business partner to achieve company goals, and continuously promotes diversity and inclusion in our company's culture. A HR intern's duties can include: HRIS projects, applicant tracking, file management, uniform management, and international student program administration. MARKETING It takes talented associates to develop, produce and measure marketing initiatives. Among other duties, Marketing interns will gain experience working cross-functionally to assist with projects, social media, PR initiatives, and print distribution. Having advanced experience in content creation (photography, social media, and/or copywriting) is a requirement. RETAIL Join this program that includes a mix of Retail and kid's activities at Kalahari. This opportunity will include a behind-the-scenes experience of creating guest memories and understanding what it takes to operate multiple retail outlets. Company Mission We promise to deliver products and services beyond expectations. Recruiting Vision We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company. A Sampling of Our Benefits Our team enjoys a comprehensive and attractive benefits plan: Promotion from within Mental, Financial, Physical, Work/Life and Career wellness initiatives Educational opportunities Full and varied benefit package available for full-time associates 401(k) with company match Appreciation days, parties, and retention programs Paid time off and holiday pay Discounts and resort perks Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers , Condé Nast Traveler 's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting 's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards. Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015), Round Rock, Texas (2020), and Spotsylvania County, Virginia (2026). Kalahari Resorts & Conventions is an equal opportunity employer.
    $18 hourly 1d ago
  • Lead Cook - Xtreme Cafe

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    SUMMARY: To assist the Sous Chef with day-to-day kitchen operations. Responsible for a high level of guest service as described in your departments guest service standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure food quality including presentation, portioning, timeliness and consistency Assist with interviewing, training and scheduling cooks Demonstrate knowledge of menu items and execute standards Follow procedures for food storage, rotation, spoilage, sanitation, and prevention of cross-contamination including items are properly marked and stored Follow recipes, times and temperatures in order to produce quality and consistent products Maintain a safe, organized and clean work area and conform to Indian Health Service standards Assist cashiers as need to include greeting guests, taking/delivering food and beverage orders, operating point-of-sales system and handling cash and cash equivalents KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: 3 years a-la-carte cooking experience Previous knowledge of kitchen design and experience with operation of grills, roast-and-hold ovens, conventional and convection ovens, fryers, etc. Preferred: Previous lead / supervisory experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to learn proper equipment usage Ability to speak in a clear, concise and pleasant voice REQUIRED TRAINING Treasure Island guest service training Effectively Handling Harassment training Bloodborne Pathogens training Treasure Island food handling procedures Any position-related training as determined by department manager PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend, kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed in the kitchen including fumes and hot and cold temperatures and may include going onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally overtime may be required
    $34k-42k yearly est. 13d ago
  • Slots Special Projects Coordinator

    Potawatomi Casino Hotel 3.5company rating

    Milwaukee, WI job

    Pay based on experience | First Shift In this fast paced, high energy environment where accuracy and detail is essential, how do we keep track of our many casino transactions? As the Slots Special Project Coordinator you will assist the Slots Department in a variety of departmental activities and projects. You will contribute to our continued success by demonstrating unsurpassed internal and external guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Perform administrative office duties to support the department to include but not limited to order office supplies and equipment, conduct supply inventory, perform basic recordkeeping, file, answer phone calls, and serve as a primary point of contact and liaison between the office, team members, and external companies on a range of day-to-day issues. *Prepare, draft, and edit reports, memos, letters, and other documents. *Track, update, and maintain routing with all slot vendor contracts. *Supervises, develops and maintains content for the Slot department on the company intranet site. *Creates marketing requests, prepares, edits, reviews and approves marketing content including updating Slot Finder content and Creating monthly ANTE content. *Prepare and route purchase order requisitions to the Purchasing department and work with Purchasing to resolve any slot vendor machines order issues. *Enter requisitions into purchasing software including but not limited to slot machine purchases, hardware, and software. Maintains inventory and supplies for Slot Department (excluding gaming equipment) to ensure needed items are in stock and available. *Create, develop, analyze, and maintain databases, spreadsheet, and PowerPoints and create graphs and charts for presentations as needed. *Organize and facilitate meetings, schedule and coordinate dates, times, venues, attendance, and agendas *Review payroll forms, and makes any adjustments with proper documentation. *Updates and approves time cards and attendance for FML, LOA, Workers Comp and coordinates with HR. Assist with invoice reconciliation as necessary to ensure vendors are paid accurately and in a timely fashion while protecting the assets of the department and company. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications High School diploma or equivalent and 2 years of administrative assistant or related experience are required. Office skills must include the ability to use standard office equipment and the ability to demonstrate Microsoft Excel, Word, and PowerPoint skills. The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers, fractions, and United States currency. The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members professionally. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 30 pounds on a regular basis without assistance or more with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus . Working Conditions The noise level in the work environment is usually moderate. When on the casino floor the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
    $49k-68k yearly est. 3d ago
  • Island Passport Club Representative

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact
    $16 hourly 4d ago
  • Beverage Operations Trainer

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    . Pay rate : $22.50 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Develop and deliver structured training programs for both new and existing bartenders and wait staff, covering key areas such as beverage preparation, service techniques, guest interaction, and operational procedures. Research and develop training methods, techniques, manuals, visual aids and other educational materials to align with industry standards. Educate staff on casino-specific service standards, including responsible alcohol service, gaming floor etiquette, and state/federal regulations. Ensure staff understand and follow health and safety protocols, including proper handling of food and beverages. Lead hands-on training sessions and develop upselling techniques for specific positions Assess training needs to design, develop, implement, and evaluate training programs, ensuring they align with departmental goals and objectives. Direct daily work activities and inspect completed work for conformance to standards. Collaborate with Food and Beverage Management to develop, revise, and implement policies and procedures that align training initiatives with business goals and operational needs. Document and maintain training files for team members Serve as a role model for all staff by promoting a culture of engagement, exceptional guest service, and teamwork. Address and manage team members' training concerns. Ring and complete all transactions accurately, in compliance with department policy and procedures KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience. Proven knowledge of departmental and company policies and procedures. Proven experience as a bartender, wait staff, or similar role in a casino or high-volume hospitality environment. Strong knowledge of mixology, beverage trends, and food and beverage service standards. Preferred Knowledge and Certification: TIPS Trainer certification. Previous experience in training or mentoring preferred. Previous experience working with adult learning and skills development and assessment. Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel, Power Point and Outlook) and Windows Excellent written, verbal and interpersonal communication skills including the ability to read, analyze, interpret and comprehend written documents such procedures, regulations, periodicals, correspondence as well write the same Strong conflict resolution skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to speak in a clear, concise and pleasant voice Ability to develop, implement and present / facilitate training objectives and materials, standard operating procedures and manuals Ability to deliver training programs and assess learning Ability to control labor costs PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to reach and twist occasionally Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 50 pounds occasionally Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed in an office setting and on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals
    $22.5 hourly 7d ago
  • Poker Brush

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    SUMMARY: The Poker Brush will assist with the daily operation of the Poker Room and facilitate the majority of cash and chip transactions during daily operations. Responsible for high level guest service and transaction accuracy. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet players and provide courteous service Process cash and chip transactions according to department policies and procedures Enter player ratings as needed Run chips and cash between tables and banks to ensure game continuity Maintain minimal variances in accordance with department standards Verify cash/chip banks and prepare chip buys according to policies and procedures Complete required documentation to maintain an accurate audit trail Guide new guests through the buy-in and seating process Must provide a friendly and attentive demeanor in all interactions in a fast-paced environment Monitor seating lists and coordinate with supervisors as seating becomes available Make PA announcements to patrons in the casino areas as needed Seat guests according to seat and table availability Coordinate with supervisors to facilitate guest requested table changes Check messages at room opening to establish seating order Answer phone as needed during business hours Maintain awareness of promotions and encourage enrollment in the Passport Club Explain and interpret basic rules of poker and betting limits Resolve guest concerns or direct them to a supervisor level employee Other duties as assigned KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Skills Required: Accurate, efficient and detail-oriented Good verbal and interpersonal communication skills Basic computer skills, to include Microsoft Office Previous cash and chip handling experience Above average math skills and the ability to pass a math test Excellent problem solving skills Knowledge of poker and poker game etiquette Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner REQUIRED TRAINING Treasure Island guest service training TIPS training and certification Title 31 training and certification Counterfeit identification training Any position-related training as determined by department manager Department orientation PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to lift and carry up to 20 pounds WORKING ENVIRONMENT Work is performed primarily on the gaming floor. Environment may include excessive noise, flashing lights, and frequent loud noises Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally overtime may be required Occasionally must deal with angry or hostile individuals High volume direct public contact
    $38k-52k yearly est. 5d ago
  • Promotions Coordinator - $20.00 per hour

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    . Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate, set-up and execute promotions and special events on and off property Coordinate with operational departments in the development of programs and special events, including advertising support Interact with guests and staff during promotions, drawings and events Track, monitor and report on winners, prize distribution and guest counts Organize and complete inventory of marketing storage areas Assist vendors with outside sponsorships, co-ops and other promotions Drive attendants to off-site events KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1 year Marketing experience Required Skills: Accurate and detail-oriented Highly organized and the ability to adapt quickly to changing priorities Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to manage projects in a timely and efficient manner Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must be able to climb an 8 foot ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $20 hourly 3d ago
  • Banquet Server

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    Pay Rate: $11.41 an hour plus gratuity and tips ESSENTIAL DUTIES AND RESPONSIBILITIES Provide guests with the highest quality service to exceed their expectations Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space Clear spaces after events and begin resetting as appropriate Cater food, beverages and supplies to other areas including Prairie Island Maintain cleanliness and order in event spaces and banquet work station Complete daily and weekly cleaning as assigned Operate point-of-sales system and handle cash and cash equivalents Assist the Boat Captain with various cleaning and maintenance of the boat KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Preferred Knowledge and Certification: High School Diploma/GED or equivalent experience 1-year wait staff experience Previous guest service experience in a similar "teamwork" environment Previous cash handling experience Required Skills: Strong organizational skills Excellent verbal and interpersonal communication skills Above average math skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk and/or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel and stoop Must be able to push, pull and grasp objects routinely Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination Must be able to operate foot pedals WORKING ENVIRONMENT Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $11.4 hourly 7d ago
  • Player Development Manager

    Treasure Island Resort & Casino 4.1company rating

    Prescott, WI job

    . Pay Rate: $70,720 starting salary ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Manage and direct all administrative functions of the department, including payroll, hiring, scheduling, etc. Acquire, retain, and grow premium business; set and monitor achievement of goals and metrics for the team in alignment with the property's business objectives. Coordinate strategic programs to target high profile players designed to provide differentiated service and personalized account management to maximize loyalty and profitability Develop opportunities to increase incremental business through new guests acquisition, player retention and minimizing player attrition Create and maintain department policies and procedure manuals Monitor current competitive trends and market changes to ensure that Treasure Island is the leading casino versus all other local and regional competitive Player Development programs Create and execute a yearly plan to accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions Monitor player incentives and comping by both the casino players and the Player Development team members Regularly review and re-code the players to focus the PD team on achieving and exceeding goals Coach the Executive Casino Hosts and International Casino Hosts on how to improve their skills, grow their business, and meet their goals Resolve guest issues when they have to escalate to management KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: 2-4 year degree in Business Administration, Marketing or related field; or a combination of equivalent experience and/or education 5+ years experience in casino marketing management including supervision 3+ years experience in a related sales and/or customer relations position preferably in the gaming industry 3+ years experience with customer/sales tracking and/or customer relationship management database applications, including reporting and data analysis preferably with player tracking systems Proven experience in business activation, retention, recovery, reactivation, and managing customer relationships Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) Strong project management skills Excellent written, verbal and interpersonal communication skills Excellent analytical and problem solving skills Strong leadership skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to serve both internal and external customers Ability to manage departmental budget and control labor and expenses Ability to maintain a professional and courteous demeanor Proven ability to manage projects in a timely and efficient manner Ability to enthusiastically and professionally sell and/or promote relevant events and promotions Ability to speak in a clear, concise and pleasant voice Ability to adapt quickly to changing priorities PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend and kneel Must occasionally be able to push, pull and grasp objects Must occasionally have the ability to independently lift up to 10 pounds Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the entire property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $70.7k yearly 9d ago

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