Foxwoods Resort Casino jobs - 131 jobs

Under the supervision of the Bingo Floor Supervisor, the incumbent is responsible for the sale of bingo paper within an assigned area on the bingo floor and assisting bingo patrons. High school diploma or GED preferred and three (3) months money handling experience preferred. Environment is that of a casino dealing with the general public in a fast-paced atmosphere. The noise level in the work environment is moderate to loud.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing superior customer service via phone and other electronic means. Primary Duties and Responsibilities: includes but not limited to: * Answers and processes all incoming communications with internal and external guests * Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities in accordance with our criteria, established by Revenue Management department * Evaluates player ratings to determine access and availability of marketing promotions * Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities * Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers * Troubleshoots guest issues with online logins for MyMoheganSun.com and gaming accounts * Knowledge of all aspects of the Momentum program and promotes the benefits to transient guests * High level knowledge of property information including events, promotions, operational procedures, etc. * Communicates with multiple departments to resolve guest questions and issues via telephone and email Secondary Duties and Responsibilities: * Assists other related departments in additional overflow duties * Provides correct property information * Distributes arena and special event tickets * Captures and records after-call reason codes to track types of calls received when required * Responsible for communicating any system or equipment issues that could impact job productivity or performance * Attends quarterly department meetings Minimum Education and Qualifications * High School Diploma or equivalent * Previous experience in a Contact Center, Marketing, Special Events, Hotel Operations, Box Office/Arena Club Operations or related customer service position * Basic knowledge of Microsoft Office and navigating the internet * Intermediate knowledge on how to download and login to an app * Basic technology troubleshooting skills * Excellent verbal communication skills and can write professionally Competencies: Incumbent will master the following competencies while in this position: * Strong written and verbal communication skills * Internal training and techniques * Mohegan Sun's sales techniques * Effective listening skills that support effective customer service techniques * Will have in depth knowledge off Call Center applications as well as the gaming and reservation systems, SharePoint, Strivacity, Workday, and EZ Links Training Requirements: * Must complete the Mohegan Sun Reservationist training course * Knowledge of GUI, ACSC, LMS, Passkey, Avatar, ACT, Artics, GHS, Stricacity, SharePoint, and Finesse * Annual HR, Compliance, and Cyber Security training Physical Demands and Work Environment: * Office work environment * Fast-pace call center * Must be able to sit and stand for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

is responsible for the overall cleanliness of the hotel guest rooms. Primary Duties and Responsibilities: includes but not limited to: * Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting and replenishing of fresh linens and amenities * Arranges all toiletries and bedroom amenities to pre-set standards * Maintains assigned cleaning equipment and tools * Keeps carts, linen racks and equipment neat and orderly * Reports unusual conditions, maintenance problems and repairs to a Housekeeping Supervisor * Follows established chemical and key control procedures Secondary Duties and Responsibilities: * Maintains cleanliness and supply inventory in storage areas on the floors * Assists with recycling efforts Minimum Education and Qualifications: * Previous cleaning experience or the ability to use cleaning equipment and supplies * Must be able to communicate effectively in English Competencies: Incumbent will master the following competencies while in this position: * Knowledge of Expresso paging/reporting system * Maintains an average room inspection score of 90% or higher * Ability to complete a fourteen credit quota within an eight hour shift Training Requirements: * Cleans guest rooms and maintains cleaning equipment according to department standards * Knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens * Understanding of the phone system that informs the Housekeeping Supervisor the room is clean Physical Demands and Work Environment: * Must be able to stand for long periods of time with frequent reaching, lifting and bending * Must be able to lift up to 25 lbs. * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for effectively soliciting and becoming familiar with all accounts within the assigned market segments and/or geographic territory to drive group room nights for positive revenue impact. Primary Duties and Responsibilities: includes but not limited to: * Captures small to medium size group business from assigned market segments and/or geographic territory to surpass revenue expectations of hotel and individual revenue goals * Initiates and follows-up on assigned leads * Maintains and participates in active sales solicitation program * Monitors production of all top accounts and evaluates trends within assigned markets * Participates in key industry organizations and client events and attends assigned tradeshows * Invites customers for entertainment and site inspection purposes * Is an advocate of the company's Mission, Vision and Values on a consistent basis Secondary Duties and Responsibilities: * Builds effective relationships with internal and external groups to achieve revenue and operational goals Minimum Education and Qualifications: * Bachelors' Degree in Hotel Administration, Marketing, Business, Finance or a related field * Five years of experience in hotel and/or catering sales * Knowledge of Delphi required, knowledge of Knowland is preferred * In lieu of a degree and previously mentioned experience, 10 years of experience in hotel and/or catering sales Competencies: Incumbent will master the following competencies while in this position: * Excellent communication and organizational skills * Excellent presentation and interpersonal skills * Proficient in Word, Excel and PowerPoint * Ability to establish action plans and goals * Basic understanding of Mohegan Sun budget process * Overall understanding of revenue management and its utilization to drive bottom line profit * Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic * Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming * Ability to handle, anticipate, prevent, identify and solve problems, as necessary * Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment Training Requirements: * Knowledge of Mohegan Sun corporate and department policies and procedures * Must complete the Core Manager Training course * Knowledge Meeting Matrix, LMS and Passkey systems * Safety and Fire Training * SMART alcohol awareness * Pursuit of learning and self-development opportunities to enhance personal and professional growth Physical Demands and Work Environment: * Office work environment * Overnight travel is required * Must be able to stand and/or walk for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for providing detailing service for all company vehicles. Primary Duties and Responsibilities: includes but not limited to: * Performs cleaning and detailing of all company vehicles * Maintains chemical inventory and keeps supplies ordered and stocked * Performs light mechanic work or other duties, as needed * Must be proficient in exterior, and interior detailing * Uses a variety of cleaning products, tools, and techniques to achieve a high-shine finish and ensure the vehicle's components are clean and well-maintained * Performs tasks like washing, waxing, buffing, and interior cleaning/shampooing Secondary Duties and Responsibilities: * Must be able to clean vehicles contaminated with any type of bodily fluids * Keeps Limo cleaning area at the casino stocked with cleaning supplies * Understands the use of chemicals and keeps accurate up- to-date MSDS records * Inspects vehicles for any damage or malfunctions and reporting findings to the Limo Supervisor and/or Manager Minimum Education and Qualifications: * One year of experience as a reconditioner/detailer in an auto dealership or similar setting * Previous experience in hand and machine buffing of vehicle exteriors * Must have a valid driver's license and be insurable through company carrier Competencies: Incumbent will master the following competencies while in this position: * Self motivated and able to work with little or no supervision * Good written and verbal communication skills * Good organizational and multi-tasking skills * Attention to detail and a commitment to producing high-quality work * Must be proficient in time management Training Requirements: * Basic computer skills in Word, Excel and Outlook and a working knowledge of business related software * Blood borne pathogen training * Required safety and regulatory training * Knowledge and training on the proper use of shop tools and related equipment Physical Demands and Work Environment: * Must be able to work outdoors in all types of weather conditions * Must be able to work in a fast-paced environment with frequent interruptions * Must be able to stand for long periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for providing cashiering services to customers. Primary Duties and Responsibilities: includes but not limited to: * Sells and redeems chips * Cashes personal checks and other negotiable instruments * Processes cash advance transactions * Issues and redeems markers, front money, safekeeping deposits and withdrawals * Exchanges foreign currency and processes Western Union checks * Balances to an impressed amount daily Secondary Duties and Responsibilities: * Assists patrons with information and directions Minimum Education and Qualifications: * High School Diploma or equivalent * Must have previous money handling experience Competencies: Incumbent will master the following competencies while in this position: * Good communication and organizational skills * Accurate and timely transactions with patrons Training Requirements: * Knowledge of ACSC, Global Cash Access and ERP computer systems * Knowledge of the casino computer management system Physical Demands and Work Environment: * Must be able to work in a smoking environment * Must be able to lift up to 25 lbs. * Must be able to stand for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

We are seeking energetic, responsible interns to join our organization. Learn more about what opportunities are waiting for you at our various properties. This position is responsible for performing one or more disciplines within the Connecticut Sun and New England Black Wolves organization: Marketing and Promotions, Public and Community Relations, Video and Graphic Design, Sales and Service and/or Video Coordination. Primary Duties and Responsibilities: includes but not limited to: Marketing and Promotions: * Serves as an ambassador for the Connecticut Sun and New England Black Wolves at home games as well as outside events * Assists with contests and promotions at home games * Interacts with current and potential fans and provides information on collateral and ticketing options Public and Community Relations: * Assists with compiling statistical packets, handling credential requests and supplying content for the website and social media channels * Organizes and tracks donation requests * Accompanies players and staff to community appearances Video and Graphic Design: * Creates digital content including highlights, features and other content for in-game elements and social media channels * Assists in the design of team collateral materials as well as web and social graphics * On-camera opportunities Sales and Service: * Generates leads for all ticket packages through research and cold calls * Provides potential fans with information collateral * Provides customer service to fans on game days and at events Video Coordinator: * Works with the staff to download, cut and distribute game film from the WNBA video database * Utilizes Sports Code, Synergy, Just Play and Fast Draw to break down game film, creates edits and assists the coaching staff in the creation and distribution of scouting reports and playbooks Secondary Duties and Responsibilities: * Job shadows other areas of the department during downtime * Participates in team meetings and provides feedback * Responds to staff and manager inquiries in a timely manner Minimum Education and Qualifications: * High School Diploma or equivalent * Enrollment in or a recent graduate of an accredited college or university and majoring or minoring in a department related field * Excellent communication skills, is enthusiastic, detailed oriented and able to multi-task * Knowledge of Microsoft Office Suite Competencies: Incumbent will master the following competencies while in this position: * Provides superb customer service * Good organizational skills Training Requirements: * Varies depending on job assignment Physical Demands and Work Environment: * May be working in an office work environment * May be required to sit in front of a computer screen for extended periods of time * May be required to work on the casino floor with smoke, loud noises and low lighting * May be required to lift up to 50 lbs. * May be required to stand or walk for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Submit your resume today!

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for assisting the Floor & Cocktail Servers in steps of guest service, resets tables in a speedy, professional and effective manner. Interacting with the dining room/lounge guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Primary Duties and Responsibilities: includes but not limited to: * Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. * Anticipates and accommodate the needs of the guests. * Maintains the general cleanliness and orderliness of the tables. * Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers and chefs. * Delivers, fills, re-fills water, as requested by guests and/or directed by servers. * Clears and resets tables, cleans table area, including banquettes, during service. * Helps ensure guest satisfaction through active participation in service. * Maintains general cleanliness of stations and entire venue. * Complies with Department of Health and company sanitation standards. * Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including: * Makes sure all tables and chairs/banquettes are clean and free of debris * Sets tables with proper settings * Wipes down chairs, tables and banquettes * Stocks side-stations with prescribed supplies * Performs opening side-work as prescribed * Performs closing side-work as prescribed * Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts). * Attends and participates in daily pre-service meetings. Secondary Duties and Responsibilities: * Participates in any training sessions or departmental meetings. * Reports all breakage, damage of equipment or furniture immediately to management. * Learns by listening, observing other team members and sharing knowledge while leading by example. * Portrays a positive and professional attitude. * Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments. * Works as part of a team and provides help and support to all fellow team members. Minimum Education and Qualifications: * Previous hospitality experience. * Previous busser experience. * Experience in a high-volume restaurant/nightclub/lounge. Competencies: Incumbent will master the following competencies while in this position: * Knowledge of Mohegan Sun corporate and department policies and procedures Training Requirements: * Tao Group Hospitality in-venue busser training. Physical Demands and Work Environment: * Must be able to stand, lift and bend for extended periods of time. * Must be able to bend and lift to 50 lbs. * Role may include job duties or tasks requiring repetitive motion. * Exposure to hot kitchen elements or cleaning materials. * Must be able to work and remain focused in a fast-paced and ever-changing environment. * Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for all aspects of entertainment lighting including drafting plots, doing load-ins, programming and operating a lighting console, doing load-outs, running a crew, being the dimmer tech/power person for shows & events, being a follow spot operator, lighting focus, and doing maintenance on all types of lighting and lighting equipment to be used for all events across property. Primary Duties and Responsibilities: includes but not limited to: * Responsible for loading in and loading out shows * Responsible for running the lighting crew for load-ins & load-outs when assigned as the role of Lighting Designer (LD) or Dimmer Tech/Power Person * Responsible for creating lighting plots * Configure and hang trusses and lighting equipment for shows and events * Set-up/Install portable dimmers, power distribution, data distribution, and monitor for proper operation * Adhere to all safety protocols and procedures * Operate lighting control systems * Design lighting for entertainment and special events * Build, maintain, and repair: Lighting fixtures/devices, cables and other entertainment electrical equipment * Set Up & Operate Follow Spots and RoboSpots Secondary Duties and Responsibilities: * Operate fork trucks, scissor lifts, and boom lifts * Casino Lighting Maintenance and Projects * Entertainment Lighting Installations around property * Assists with Entertainment production tasks, as needed * Other duties as assigned Minimum Education and Qualifications: * High School Diploma or equivalent * OR Bachelors Degree with a focus on Theatrical or Entertainment Lighting * In lieu of a degree, three years of experience working with entertainment or theatrical lighting equipment, lighting consoles, and other related lighting systems may be considered * Knowledgeable in the operation of professional lighting equipment * Experience in Live Event, Theatrical, or Architectural lighting design * Knowledge of Vectorworks or other applicable CAD software * Knowledge of the GrandMA2/3 or any other applicable entertainment lighting consoles * Knowledge of temporary power & data distribution for entertainment lighting Competencies: Incumbent will master the following competencies while in this position: * Good communication skills * Good organizational and multi-tasking skills * Good leadership skills * Ability to delegate tasks efficiently and effectively Training Requirements: * Knowledge of digital and computer-based lighting equipment * Knowledge of company specific hardware and software * Must be certified in the operation of fork trucks, motorized pallet jacks, scissor lifts and boom lifts Physical Demands and Work Environment: * Must be able to stand, walk, stoop, bend and climb for extended periods of time * Must be able to climb wire ladders to operate truss mounted follow spots * Must be able to climb wire ladders to focus lighting on trusses * Must be able to lift and move all necessary equipment up to 75 lbs. * Must be able to sit in front of a computer screen for extended periods of time * Must be able to work in a fast-paced work environment with frequent interruptions * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for assisting the Payroll/Accounts Payable Manager in supervising the daily operations of the Accounts Payable department. Primary Duties and Responsibilities: includes but not limited to: * Assists in the supervision and training of the Accounts Payable Representatives * Reviews and verifies invoices and supporting documentation to ensure it is complete, accurate and contains the proper approval authorization, in accordance with company policy, prior to payment * Processes vendors and employees T&E reimbursements through a computerized accounting system * Works with external departments and vendors to resolve issues and ensures timely processing of payments * Ensures checks are mailed out weekly * Adheres to departmental and company policies and procedures Secondary Duties and Responsibilities: * Coordinates with Purchasing to ensure compliance with vendor licensing and updates to the vendor master files * Assists the Payroll/Accounts Payable Manager with 1099 processing * Complies with the Health Insurance Portability and Accountability Act of 1996 (HIPPA) Minimum Education and Qualifications: * High School Diploma or equivalent * Two years of experience in an Accounts Payable department in a high volume operation * One year of supervisory experience * Basic computer skills and prior experience in 1099 processing Competencies: Incumbent will master the following competencies while in this position: * Good written and verbal communication skills * Good organizational and multi-tasking skills and the ability to delegate tasks * Knowledge of Infinium, Stratton Warren and Onbase * Knowledge of department policies and procedures Training Requirements: * Must complete the Core Supervisor Training course * Must be HIPAA certified Physical Demands and Work Environment: * Office work environment * Must sit in front of a computer screen for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Under the supervision of the Surveillance System Lead Tech, the incumbent installs, removes, maintains, services, and repairs surveillance and security IP based closed circuit television equipment. High School diploma or general education (GED) required. Two (2) years in repairs and trouble shooting of electronic equipment, computers, and IP based CCTV related equipment preferred. Must be able to operate scissor and boom lifts and conduct work at high elevations. Knowledge of Microsoft Office software, specifically in Word and Excel applications in a network environment required.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for the supervision of the operational and personnel activities of the Arena Club and Momentum Event Center. Primary Duties and Responsibilities: Includes but not limited to: * Assists with the hiring, training, coaching and counseling for the VIP Event Leads to ensure the highest level of guest service * Oversee the day-to-day operations of the department * Event builds, including managing and delegating requests for upcoming Arena shows, Public and Private events, and promotions * Monitor and maintain the published schedules for Arena Club, Momentum Event Center, and additional Marketing events, including documenting availability for On Call Team Members, variance logs, contacting team with changes or when additional coverage is needed. * Administers and oversees the Arena Club and special event ticket distribution for all events * Evaluates player gaming levels and decides guest event response and access * Assists with managing the guest seating chart for all events based on established criteria and policies and procedures, including special seating and ADA requirements * Responsible for the maintenance and distribution of information for all entertainment and special events via the property information screen * Assists with creating and maintaining events in the ACSC, Portal admin panel, Avatar and ticket distribution software * Assists with compiling detailed records and reports of each show * Prepares communication and FAQ sheets for pre-shifts * Makes daily operating decisions based on departmental goals * Supervises internal procedures for employee skill expansion, transfers and worker profiles * Assists with the training and follow-up for SMART alcohol training * Assists with the preparation of annual performance appraisals and provides feedback on their job performance * Interdepartmental communication for scheduling, event criteria's and requirements, guest service * Maintains property knowledge * Interacts with guests and provides event information * Maintains and respects confidentiality of marketing programs and guest information Secondary Duties and Responsibilities: * Determines shift operating methods, structures and procedures consistent with goals established by the VIP Event Manager and Director of Loyalty Marketing * Assists the Manager with issuing disciplines or commendations, as needed * Attends meetings and training as needed Minimum Education and Qualifications: * High School Diploma or equivalent * Two years of experience in personnel staffing and scheduling, shift supervision and operational planning Competencies: Incumbent will master the following competencies while in this position: * Excellent written and verbal communication skills * Excellent organizational and multi-tasking skills * Intermediate knowledge Word, Excel and Outlook * Momentum Program * ACSC Casino Management System and SharePoint * Ability to coach, counsel and train VIP Event Leads * Momentum Program Training Requirements: * Knowledge of department policies and procedures * Must attend all appropriate Human Resources Supervisor Training classes * Understanding of Mohegan Sun's time and attendance * Intermediate knowledge of Arctics, PowerPoint Cognos, the Loop, and SharePoint * Knowledge of the creating and editing of Excel spreadsheets, Power BI and Cognos reports * Annual training for cyber security, ethics, etc * SMART and Responsible Gaming Training Physical Demands and Work Environment: * Must be able to work in high energy environment with smoke, loud noises and low lighting * Must be able to walk, climb stairs, stand, bend, stretch and climb stairs for an extended periods of time * Must be able to sit in front of a computer screen for extended periods of time * Must be able to lift up to 50 lbs * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Under the direction of a Floor Supervisor, the incumbent operates and conducts the game assigned in accordance with the Mashantucket Pequot Gaming procedures and internal controls and the rules and procedures of the assigned game. High school diploma or GED preferred. Gaming school certificate or successful completion of dealing audition required. This is an entry-level position. Must possess excellent communication and interpersonal skills. Must be able to calculate mathematical computations quickly and accurately. Must be team-oriented. Must be able to work any shift, work weekends, work all holidays, and work on peak business dates. While performing the duties of this job, the employee must be able to stand or sit for long periods of time. (Must be able to stand for one hour period with a twenty minute break.) The employee frequently is required to stand and walk. Frequent leaning, upper and lower arm reaching and slight bending at the waist. Part-time positions and must be flexible to all shifts Class are unpaid and no cost to attend Class Dates Monday 3/2 for 10 weeks ending on Friday 5/8. Class Sessions Mon. - Thurs. 3 ½ hours each day Class Times 9 a.m - 12:30 p.m. 1 p.m. - 4:30 p.m. 5:30 p.m. to 9 p.m. (Class sizes are limited) Friday's will be make-up and/ or practice days Foxwoods Orientation - (Mandatory) Monday 5/11 8 a.m. to 4 p.m. & Tuesday 5/12 8 a.m. to 1:30 p.m. Requirements: Must be 18 to attain a State Gaming License. Must successfully pass a math test, a chip identification color-blind test, and complete and pass ALL required training. Selected candidates will be called for Informational Interviewing/Hiring Events scheduled for February.

Under the direction of the Security Supervisor, the incumbent monitors their assigned area providing exceptional customer service, professionally and courteously providing information and direction to guests and employees, always promoting a positive public image. Duties include but are not limited to maintaining order, observing for unusual or illegal activities, standing posts or patrolling assigned areas, checking identification of persons attempting to gain access to or are on the gaming floor, reporting persons engaged in suspicious or criminal acts and transferring money, chips and documents between designated locations. Security Officers are the first responders to incidents on property investigating and documenting the details of the incident including but not limited to altercations, accidents and injuries, customer and employee complaints and damaged or missing property. Must be 18 years of age and have a High School diploma or general education degree (GED). One (1) to three (3) months related experience and/or training preferred. Must successfully complete a math test and a writing sample. The employee is frequently required to lift up to 50 lbs. in two hour increments (Chip Transport). Must bend and lift cash, storage boxes from gaming tables to cart (up to 50 lbs. ). Must be able to deal with large numbers of guests and remain professional under stressful situations. Ability to remain calm under pressure. The environment is that of a casino floor dealing with the general public in a fast paced atmosphere with a moderate amount of noise and smoke. The employee is frequently exposed to outside weather conditions. Ability to speak, read, write, and understand English, required.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position effectively manages and services groups of varying size for the successful execution of all details, to blow away the customer while also effectively adding to Mohegan Sun's bottom line performance. Primary Duties and Responsibilities: includes but not limited to: * Responsible for planning, up-selling and detailing of events from pre to post convention * Coordinating customer expectations, goals & objectives which include: food & beverage, sleeping accommodations, transportation, audio visual, banquet room sets, entertainment, décor, billing, recreation and any special needs a group may require and communicating these requirements with all related departments * Reviews and communicates details of contracts, prepares Banquet Event Orders (BEOs) and Group Specification Guidelines (group resumes) * Manages space requirements, guestroom blocks, scheduling, ordering of equipment and billing instructions * Attends all scheduled departmental and event related meetings * Provides customers with creative suggestions for innovative room sets, menus and event production * Initiates and follows up on assigned leads * Maintains and participates in an active sales solicitation program * Surpasses assigned revenue goals * Monitors production of all top accounts and drives food and beverage and other revenue increases * Invites customers for entertainment, planning and site inspection purposes * Is an advocate of the company's Mission, Vision and Core Values on a consistent basis Secondary Duties and Responsibilities: * Builds effective relationships with internal and external groups to achieve revenue and operational goals * Participates in key industry organizations and client events, and attends assigned tradeshows Minimum Education and Qualifications: * Bachelors' Degree in Hospitality, Business Administration or a related field preferred * Three years of experience in convention services or catering sales for a hotel with no less than 500 rooms * Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts Competencies: Incumbent will master the following competencies while in this position: * Excellent communication and organizational skills * Excellent presentation and interpersonal skills * Basic understanding of Mohegan Sun budget process * Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic * Proficient in Word and Excel * Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming * Overall understanding of revenue management and its utilization to drive bottom line profit * Ability to handle problems, including anticipating, preventing, identifying and solving them * Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment Training Requirements: * Knowledge of Mohegan Sun corporate and department policies and procedures * Must complete the Core Manager Training course * Pursuit of learning and self-development opportunities to enhance personal and professional growth * Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems * Safety and Fire Training * SMART alcohol awareness Physical Demands and Work Environment: * Travel may be required * Must be able to stand and/or walk for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for ensuring that an adequate supply of clean china, glass and silver is available to all outlets. Primary Duties and Responsibilities: includes but not limited to: * Properly stores all china, glassware and equipment to prevent damage * Washes pots, pans and trays Secondary Duties and Responsibilities: * Maintains the cleanliness of all food and beverage areas and keeps them free of trash and debris Minimum Education and Qualifications: * Previous dishwashing experience Competencies: Incumbent will master the following competencies while in this position: * Proper cleaning and storage techniques Training Requirements: * Understanding of health and sanitation guidelines Physical Demands and Work Environment: * Fast paced kitchen environment * Must be able to stand for long periods of time with frequent bending and lifting * Must be able to lift 50 lbs. * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for replenishing table supplies, removing dirty dishes and re-setting tables according to department policies, procedures and steps of service. Primary Duties and Responsibilities: includes but not limited to: * Assists Food Servers in serving, pre-bussing and cleaning tables * Prepares and breaks down service stations in accordance with dining room standards * Stocks and maintains all established par levels of china, glass, silver and restaurant supplies Secondary Duties and Responsibilities: * Assists in the delivery of food, beverage and supplies to the restaurant to increase efficiency * Assists in maintaining the cleanliness of the outlet * Assists in opening and closing duties including arranging the room, setting tables and preparing for special events Minimum Education and Qualifications: * Previous guest service experience Competencies: Incumbent will master the following competencies while in this position: * Strong organizational and multi-tasking skills * Knowledge of outlet steps and standards of service * Proper table maintenance * Thorough knowledge of ice handling procedures as well as health and sanitation guidelines Training Requirements: * Outlet-specific standard operating procedures Physical Demands and Work Environment: * Must be able to lift full trays of up to 50 lbs. * Must be able to stand, bend and walk for extended periods of time * Must be able to work in a fast paced environment with frequent interruptions * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for reconciling and securing all items maintained in assigned bank. Primary Duties and Responsibilities: includes but not limited to: * Reconciles customer accounts for issuance and redemption of markers, front money, safekeeping returns and write-offs * Processes transfers to and from the Fill and Main banks, while taking in the money from the table and bill validator drops * Prepares fills and credits for table games and processes Dealer's tokes * Prepares the daily deposit with negotiable instruments and cash and accompanies deposits for pick-up Secondary Duties and Responsibilities: * Encodes markers for daily deposits * Rotates chips on a daily basis Minimum Education and Qualifications: * High School Diploma or equivalent * Must have previous money handling experience Competencies: Incumbent will master the following competencies while in this position: * Good written and verbal communication skills * Good organizational skills * Knowledge of all the specialized banks, front window areas and pits Training Requirements: * Knowledge of the casino computer management system Physical Demands and Work Environment: * Must be able to work in a smoking environment * Must be able to stand for extended periods of time * Must be able to lift up to 25 lbs. * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Under the direction of a Floor Supervisor, the incumbent operates and conducts the game assigned in accordance with the Mashantucket Pequot Gaming procedures and internal controls and the rules and procedures of the assigned game. High school diploma or GED preferred. Gaming school certificate or successful completion of dealing audition required. This is an entry-level position. Must possess excellent communication and interpersonal skills. Must be able to calculate mathematical computations quickly and accurately. Must be team-oriented. Must be able to work any shift, work weekends, work all holidays, and work on peak business dates. While performing the duties of this job, the employee must be able to stand or sit for long periods of time. (Must be able to stand for one hour period with a twenty minute break. ) The employee frequently is required to stand and walk. Frequent leaning, upper and lower arm reaching and slight bending at the waist. Environment is that of a casino floor dealing with the general public in a fast-paced atmosphere with a moderate amount of noise and smoke.