Foxwoods Resort Casino jobs - 127 jobs

Under the supervision of the Surveillance System Lead Tech, the incumbent installs, removes, maintains, services, and repairs surveillance and security IP based closed circuit television equipment. High School diploma or general education (GED) required. Two (2) years in repairs and trouble shooting of electronic equipment, computers, and IP based CCTV related equipment preferred. Must be able to operate scissor and boom lifts and conduct work at high elevations. Knowledge of Microsoft Office software, specifically in Word and Excel applications in a network environment required.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for assisting the Event Manager with the development, implementation and operation of Mohegan Digital's Events and Promotions, domestically and internationally. Primary Duties and Responsibilities includes but not limited to: * Oversees all stages of event development, implementation, and execution for events and serves as a liaison between operations, external agencies, affiliated promotional sponsors and other areas, as required * Ensures that event details and operating procedures are communicated with staff and the company * Coordinates warehouse deliveries, IT Requests, Event Staffing Requests, Event Rosters, etc. * Assists with purchasing, expenses, and filing of billing * Maintains confidentiality of programs, guest information and databases * Adheres to all rules and regulations set forth by the Mohegan Tribal Fire Department, Public Safety and the Mohegan Tribal Gaming Commission * Ensures department processes meet regulator statues * Assists with resolving event and promotion-related disputes * Maintains accurate records and assists with project tracking, monthly analysis and other support * Maintains an extensive database of event related vendors Minimum Education and Qualifications: * Associate degree in Marketing, Communications, or a related field * One year of supervisory experience in the day-to-day operations of a multi-faceted event management firm or in the gaming/hospitality industry * Excellent written and verbal communication skills * Excellent organizational and multi-tasking skills * Excellent guest service skills * Intermediate knowledge of Word, Excel, PowerPoint and Outlook Competencies: Incumbent will master the following competencies while in this position: * Ability to work independently and within teams * A track record of performance meeting targets and objectives * Self-directed, goal-oriented, and flexible, enjoy working in a fast-paced and at times challenging environment * Ability to work cross-functionally and with a wide range of employees with different skill sets * Ability to produce high quality work products Training Requirements: * Certifications as required by Mohegan * Mohegan Corporate and departmental policies and procedures * Appropriate regulations that pertain to Information Systems * Keep up to date on industry trends Physical Demands and Work Environment: * Fast paced office work environment * Must be able to sit in front of a computer screen for extended periods of time * Must be able to stand and/or walk for extended periods of time * Must be able to lift 50 lbs. * Must be able to work various shifts, flexible hours weekends and holidays with occasional travel required This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

is responsible for the overall cleanliness of the hotel guest rooms. Primary Duties and Responsibilities: includes but not limited to: * Responsible for making beds, cleaning bathrooms and floors, vacuuming, dusting and replenishing of fresh linens and amenities * Arranges all toiletries and bedroom amenities to pre-set standards * Maintains assigned cleaning equipment and tools * Keeps carts, linen racks and equipment neat and orderly * Reports unusual conditions, maintenance problems and repairs to a Housekeeping Supervisor * Follows established chemical and key control procedures Secondary Duties and Responsibilities: * Maintains cleanliness and supply inventory in storage areas on the floors * Assists with recycling efforts Minimum Education and Qualifications: * Previous cleaning experience or the ability to use cleaning equipment and supplies * Must be able to communicate effectively in English Competencies: Incumbent will master the following competencies while in this position: * Knowledge of Expresso paging/reporting system * Maintains an average room inspection score of 90% or higher * Ability to complete a fourteen credit quota within an eight hour shift Training Requirements: * Cleans guest rooms and maintains cleaning equipment according to department standards * Knowledge of regulatory safety practices on MSDS, OSHA regulations, Hazardous Communication and Blood borne pathogens * Understanding of the phone system that informs the Housekeeping Supervisor the room is clean Physical Demands and Work Environment: * Must be able to stand for long periods of time with frequent reaching, lifting and bending * Must be able to lift up to 25 lbs. * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for assisting the Payroll/Accounts Payable Manager in supervising the daily operations of the Accounts Payable department. Primary Duties and Responsibilities: includes but not limited to: * Assists in the supervision and training of the Accounts Payable Representatives * Reviews and verifies invoices and supporting documentation to ensure it is complete, accurate and contains the proper approval authorization, in accordance with company policy, prior to payment * Processes vendors and employees T&E reimbursements through a computerized accounting system * Works with external departments and vendors to resolve issues and ensures timely processing of payments * Ensures checks are mailed out weekly * Adheres to departmental and company policies and procedures Secondary Duties and Responsibilities: * Coordinates with Purchasing to ensure compliance with vendor licensing and updates to the vendor master files * Assists the Payroll/Accounts Payable Manager with 1099 processing * Complies with the Health Insurance Portability and Accountability Act of 1996 (HIPPA) Minimum Education and Qualifications: * High School Diploma or equivalent * Two years of experience in an Accounts Payable department in a high volume operation * One year of supervisory experience * Basic computer skills and prior experience in 1099 processing Competencies: Incumbent will master the following competencies while in this position: * Good written and verbal communication skills * Good organizational and multi-tasking skills and the ability to delegate tasks * Knowledge of Infinium, Stratton Warren and Onbase * Knowledge of department policies and procedures Training Requirements: * Must complete the Core Supervisor Training course * Must be HIPAA certified Physical Demands and Work Environment: * Office work environment * Must sit in front of a computer screen for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for the protection of patrons and employees, patrolling for illegal and unusual situations, and safeguarding the company's assets. Primary Duties and Responsibilities: includes but not limited to: * Protects patrons and employees, patrols for illegal and unusual situations, and safeguards the company's assets * Escorts money and chip credits from booths to Master Bank and Chip fills * Performs table and Bill Validator drops * Investigates and records all unusual occurrences and incidents within the gaming facility * Detains persons involved in illegal activities and notifies law enforcement authorities * Responds to complaints, ejections, medical and assistance calls and accurately acquire all pertinent information needed for reporting purposes * Checks IDs for underage patrons Secondary Duties and Responsibilities: * Performs cards and dice pick-up and distribution for the casino * Accurately stores and distributes all lost and found articles, accurately prepares necessary forms and updates the log book * Works in the Lost Guest Booth and Security Dispatch, as needed Minimum Education and Qualifications: * High School diploma or equivalent * Must be able to write detailed reports in a clear and concise manner Competencies: Incumbent will master the following competencies while in this position: * Excellent written and verbal communication skills * Basic knowledge of Word, Excel and Outlook * Ability to respond to emergencies in an expedited manner Training Requirements * CPR, First Aid and Blood Borne Pathogen certification * SMART alcohol awareness Physical Demands and Work Environment: * Must be able to lift up to 40 lbs. * Must be able to walk or stand for extended periods of time * Ability to respond to emergency situations in an expedited manner * Possible exposure to unknown health and safety hazards and physical altercation * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for monitoring the pool facility area, assisting guests that are using the facility and ensuring positive and friendly guest relations. Primary Duties and Responsibilities: includes but not limited to: * Greets guests in a warm and sincere manner * Monitors the pool area and enforces the rules and regulations * Sets-up and organizes the pool deck furniture and equipment * Issues and collects pool towels and maintains towel inventory * Provides detailed information about Mohegan Sun, its property and the surrounding area to the guests * Responsible for maintaining the cleanliness of the entire pool area, including the restrooms Secondary Duties and Responsibilities: * Contacts Security immediately during emergency situations * Assists the Food and Beverage staff, as needed * Assists the Spa staff, as needed Minimum Education and Qualifications: * High School Diploma or equivalent * One year of experience in a front line guest service position * Must be able to effectively communicate in English Competencies: Incumbent will master the following competencies while in this position: * Good written and verbal communication skills * Strong organizational and multi-tasking skills * Knowledge of pool rules and regulations * Extensive knowledge of the property and local areas and destinations * Possesses a high level of maturity to deal with the most discriminating guest requests and requirements Training Requirements: * Knowledge of systems used by Hotel Operations * Must obtain and maintain CPR certification Physical Demands and Work Environment: * Must be able to stand, walk, reach, bend or sit for extended periods of time * Must be able to lift up to 50 lbs. * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. #Joinourwinningteam Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for providing detailing service for all company vehicles. Primary Duties and Responsibilities: includes but not limited to: * Performs cleaning and detailing of all company vehicles * Maintains chemical inventory and keeps supplies ordered and stocked * Performs light mechanic work or other duties, as needed * Must be proficient in exterior, and interior detailing * Uses a variety of cleaning products, tools, and techniques to achieve a high-shine finish and ensure the vehicle's components are clean and well-maintained * Performs tasks like washing, waxing, buffing, and interior cleaning/shampooing Secondary Duties and Responsibilities: * Must be able to clean vehicles contaminated with any type of bodily fluids * Keeps Limo cleaning area at the casino stocked with cleaning supplies * Understands the use of chemicals and keeps accurate up- to-date MSDS records * Inspects vehicles for any damage or malfunctions and reporting findings to the Limo Supervisor and/or Manager Minimum Education and Qualifications: * One year of experience as a reconditioner/detailer in an auto dealership or similar setting * Previous experience in hand and machine buffing of vehicle exteriors * Must have a valid driver's license and be insurable through company carrier Competencies: Incumbent will master the following competencies while in this position: * Self motivated and able to work with little or no supervision * Good written and verbal communication skills * Good organizational and multi-tasking skills * Attention to detail and a commitment to producing high-quality work * Must be proficient in time management Training Requirements: * Basic computer skills in Word, Excel and Outlook and a working knowledge of business related software * Blood borne pathogen training * Required safety and regulatory training * Knowledge and training on the proper use of shop tools and related equipment Physical Demands and Work Environment: * Must be able to work outdoors in all types of weather conditions * Must be able to work in a fast-paced environment with frequent interruptions * Must be able to stand for long periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE is responsible for providing cashiering services to customers. Primary Duties and Responsibilities: includes but not limited to: * Sells and redeems chips * Cashes personal checks and other negotiable instruments * Processes cash advance transactions * Issues and redeems markers, front money, safekeeping deposits and withdrawals * Exchanges foreign currency and processes Western Union checks * Balances to an impressed amount daily Secondary Duties and Responsibilities: * Assists patrons with information and directions Minimum Education and Qualifications: * High School Diploma or equivalent * Must have previous money handling experience Competencies: Incumbent will master the following competencies while in this position: * Good communication and organizational skills * Accurate and timely transactions with patrons Training Requirements: * Knowledge of ACSC, Global Cash Access and ERP computer systems * Knowledge of the casino computer management system Physical Demands and Work Environment: * Must be able to work in a smoking environment * Must be able to lift up to 25 lbs. * Must be able to stand for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position effectively manages and services groups of varying size for the successful execution of all details, to blow away the customer while also effectively adding to Mohegan Sun's bottom line performance. Primary Duties and Responsibilities: includes but not limited to: * Responsible for planning, up-selling and detailing of events from pre to post convention * Coordinating customer expectations, goals & objectives which include: food & beverage, sleeping accommodations, transportation, audio visual, banquet room sets, entertainment, décor, billing, recreation and any special needs a group may require and communicating these requirements with all related departments * Reviews and communicates details of contracts, prepares Banquet Event Orders (BEOs) and Group Specification Guidelines (group resumes) * Manages space requirements, guestroom blocks, scheduling, ordering of equipment and billing instructions * Attends all scheduled departmental and event related meetings * Provides customers with creative suggestions for innovative room sets, menus and event production * Initiates and follows up on assigned leads * Maintains and participates in an active sales solicitation program * Surpasses assigned revenue goals * Monitors production of all top accounts and drives food and beverage and other revenue increases * Invites customers for entertainment, planning and site inspection purposes * Is an advocate of the company's Mission, Vision and Core Values on a consistent basis Secondary Duties and Responsibilities: * Builds effective relationships with internal and external groups to achieve revenue and operational goals * Participates in key industry organizations and client events, and attends assigned tradeshows Minimum Education and Qualifications: * Bachelors' Degree in Hospitality, Business Administration or a related field preferred * Three years of experience in convention services or catering sales for a hotel with no less than 500 rooms * Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts Competencies: Incumbent will master the following competencies while in this position: * Excellent communication and organizational skills * Excellent presentation and interpersonal skills * Basic understanding of Mohegan Sun budget process * Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic * Proficient in Word and Excel * Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming * Overall understanding of revenue management and its utilization to drive bottom line profit * Ability to handle problems, including anticipating, preventing, identifying and solving them * Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment Training Requirements: * Knowledge of Mohegan Sun corporate and department policies and procedures * Must complete the Core Manager Training course * Pursuit of learning and self-development opportunities to enhance personal and professional growth * Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems * Safety and Fire Training * SMART alcohol awareness Physical Demands and Work Environment: * Travel may be required * Must be able to stand and/or walk for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE The Locksmith is responsible for the installation and maintenance of locks on all doors, gaming equipment and safes Primary Duties and Responsibilities: includes but not limited to: Installs new safes Maintains locks on all doors and gaming equipment Oversees the work for anything pertaining to lock maintenance Secondary Duties and Responsibilities: Performs all work in compliance with Gaming Commission regulations Provides quality workmanship on projects and daily maintenance Minimum Education and Qualifications: Four years of experience as a Locksmith plus two years low voltage electrical experience Familiar with all types of industry standard doors, frames, door enclosures and other types of similar hardware Competencies: Incumbent will master the following competencies while in this position: A thorough understanding of installing, repairing and rebuilding of mechanical or electrical locking devices Good written and verbal communication skills Good organizational and multi-tasking skills Training Requirements: Possess a general knowledge of bitting and blind coding Physical Demands and Work Environment: Must be able to stand for long periods of time with frequent lifting and bending Must be able to lift up to fifty pounds Availability to travel and possess a valid driver's license Must be able to work various shifts and flexible hours as well as required on-call duties This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Part time and on-call positions are available based on outlet needs. This position is responsible for setting up and maintaining the outlet according to established procedures and standards to ensure superior guest service. Primary Duties and Responsibilities: includes but not limited to: * Maintains outlet inventory/supplies as well as outlet cleanliness * Performs point of sale (POS) function, when needed Secondary Duties and Responsibilities: * Communicates inventory needs and maintenance problems to supervisors * Sets up stations and performs side work and opening/closing duties as directed by supervisor * Receives, fills and delivers stock orders/requisitions Minimum Education and Qualifications: * Experience in fast food or restaurant service with point of sale (POS) cash tendering knowledge Competencies: Incumbent will master the following competencies while in this position: * Excellent written and verbal communication skills * Strong organizational and multi-tasking skills * Thorough knowledge of point of sale system and cash handling accuracy * Complete knowledge of outlet offerings and preparations * Increased speed in processing guest orders Training Requirements: * Outlet-specific standard operating procedures * Point of sale (POS) system Physical Demands and Work Environment: * Must be able to lift up to 30 lbs. * Must be able to bend and stand for the entire shift * Must be able to work in a fast paced environment with frequent interruptions * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing Level III Break/Fix support for the applications for which they are assigned. Serves as Subject Matter Expert (SME) for the application(s) for which they are assigned. Assists Business Technical Analysts' with mapping business processes to existing or newly acquired applications. Works on project teams as assigned by direct supervisor and assists with the implementation of approved work requests. Works with Business Technical Analysts to perform business impact analysis for the application(s) for which they are assigned. Works with application vendor support and professional service organizations to research, analyze, implement and test potential application upgrades, configuration changes, enhancements or bug fixes. Primary Duties and Responsibilities: includes but not limited to: * Provides Level III Break/Fix support as defined by application service level agreements for assigned application(s) * Participates in user acceptance testing for application upgrades, significant configuration changes or service request enhancements * Involved in creation of documentation for respective application(s) and updating the Customer Service knowledge base * Serves on project teams as application subject matter expert for currently assigned applications or newly designated applications in which they will be responsible * Works with Business Technical Analysts to map business processes to application(s) for which they are responsible * Assists in work requests and configuration changes to met business requirements * Identifies opportunities to leverage existing functionality in current application portfolio to meet current or future business demands * Communicates and coordinates with other Application Support staff, business leadership and Project Management to ensure appropriate integration of processes and application modules across the property or enterprise * Records all activity and other pertinent information for work requests, break/fix and projects for the purpose of tracking, analyzing and escalating * Escalates issues, when necessary, to vendor service organizations and updates disposition per established internal procedures * Provides feedback to direct supervisor on vendor support services and assists with evaluating vendor's ability to fulfill contracted service levels Secondary Duties and Responsibilities: * Provides enterprise wide support, as needed * Provides 24/7 Level III on-call support for their respective applications Minimum Education and Qualifications: * Bachelors' Degree in Computer Science, Engineering, Business or a related field * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions ~OR~ * Associates' Degree in Computer Science, Engineering, Business or a related field and four years of progressive Information Systems experience * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions ~OR~ * High School Diploma or equivalent and eight years of progressive Information Systems experience * Demonstrated knowledge and experience with the specific application(s) for which they will be responsible * Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions Competencies: Incumbent will master the following competencies while in this position: * Excellent written and verbal communication skills * Application expert in at least 1 critical business application * Excellent customer service skills * Root cause analysis skills Training Requirements: * Appropriate Mohegan and MTGA regulations * Knowledge of Mohegan corporate and department policies and procedures * Mohegan project management process and methodology * Mohegan timesheet categories and guidelines system * Mohegan technical architecture and standards Physical Demands and Work Environment: * Office work environment * Must be able to sit in front of a computer screen for extended periods of time * 10%-25% travel may be required for this position * May require occasional weekend and evening work * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for ensuring that an adequate supply of clean china, glass and silver is available to all outlets. Primary Duties and Responsibilities: includes but not limited to: * Properly stores all china, glassware and equipment to prevent damage * Washes pots, pans and trays Secondary Duties and Responsibilities: * Maintains the cleanliness of all food and beverage areas and keeps them free of trash and debris Minimum Education and Qualifications: * Previous dishwashing experience Competencies: Incumbent will master the following competencies while in this position: * Proper cleaning and storage techniques Training Requirements: * Understanding of health and sanitation guidelines Physical Demands and Work Environment: * Fast paced kitchen environment * Must be able to stand for long periods of time with frequent bending and lifting * Must be able to lift 50 lbs. * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for delivering valuable insights and strategic recommendations for casino gaming operations from data-driven analyses. Primary Duties and Responsibilities: includes but not limited to: * Provides meaningful recommendations for business decisions to the Casino Analytics Manager based on analytical models * Leverages data to seek new gaming revenue opportunities and optimize operational procedures in efforts to maximize bottom line performance * Provides analysis and reporting on slot machine & table games performance and casino operations labor to improve casino profitability * Analyzes effects of slot machine changes and table games rules to maintain optimal casino profitability * Analyzes trends and patron preference to maximize gaming profitability and optimize unit mix * Analyzes key aspects of patron gaming activity and evaluates casino marketing reinvestment in efforts to maximize house advantage * Assists in the evaluation of gaming procedures and rules * Works closely with IT and Marketing departments to evaluate data integrity Secondary Duties and Responsibilities: * Assists operating departments with various ad hoc requests related to financial performance * Assists in the budget process when necessary * Floor observations Minimum Education and Qualifications: * Bachelor's Degree in Economics, Finance, Mathematics, Data Science or a related field * At least two years of relevant working experience in analytics, data analysis, business intelligence or quantitative research is required. Experience relevant in the gaming industry is preferred. * Proficiency in SQL is required * Proficiency in Python or R is required and advanced knowledge of data visualization tools such as Tableau and Power BI is preferred * Knowledge of casino game rules and factors that affect house advantage * Knowledge of gambling mathematical theory * Knowledge of quantitative methods Competencies: Incumbent will master the following competencies while in this position: * Excellent verbal and written communication skills * Ability to discern relevant information from multiple data sources * Ability to effectively communicate key research and recommendations to management * Strong critical thinking skills, particularly for problem solving and trend identification * Strong analytical, communication and financial presentation skills Training Requirements: * Mohegan Sun's corporate and department policies and procedures * Trained in Cognos Upfront and Cognos Finance Physical Demands and Work Environment: * Office work environment * Must sit in front of a computer screen for extended periods of time * Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position leads all off-court aspects of the Connecticut Sun player experience, ensuring athletes are supported, empowered, and connected to organizational, community, and league resources. Acting as a trusted liaison among players, families, agents, coaches, the WNBA, and staff, this role drives initiatives in onboarding, personal development, wellbeing, brand building, and community engagement. The position is central to enhancing player satisfaction, retention, and the team's reputation. Primary Duties and Responsibilities: includes but not limited to: Player Experience & Support * Lead onboarding and relocation support for new players (Visas, housing, transportation, schooling, acclimation) * Serve as primary off-court resource and advocate, building trusted relationships with players and families. * Anticipate and address player needs, ensuring a positive daily experience * Organize team-building and culture-focused activities Player Development & Programs * Design and oversee engagement programs (financial literacy, mental wellness, leadership, career transition, media/brand training) * Align initiatives with organizational culture, WNBA priorities, and industry best practices Community & Partnerships * Coordinate offseason team marketing agreements * Collaborate with Business Operations and Partnerships teams to integrate players into sponsor and community programs * Ensure appearances are impactful, well-coordinated, and mutually beneficial * Expand opportunities for players to connect with fans and elevate the Sun brand Liaison & Advocacy * Serve as key communicator between players, staff, agents, and external stakeholders * Advocate for player needs while balancing organizational priorities * Handle sensitive matters with professionalism and discretion Secondary Duties and Responsibilities: Measurement & Reporting * Establish KPIs (e.g., player satisfaction, program participation, community feedback) * Track, report, and evaluate engagement outcomes; recommend improvements * Benchmark Sun initiatives against WNBA and industry standards Minimum Education and Qualifications: * Bachelor's degree in sports management, business, communications, or related field (advanced degree preferred) * 5-7 years' experience in player services, athlete development, or team operations (professional/collegiate) * Proven success creating and implementing athlete-focused programs * Strong leadership, communication, and interpersonal skills * High emotional intelligence and cultural awareness; skilled in managing sensitive information * Organized, adaptable, and capable of balancing logistics and relationships * Willingness to work evenings, weekends, and travel as needed * Knowledge of league policies, CBAs, and player welfare processes preferred Competencies: Incumbent will master the following competencies while in this position: * Knowledge of company/corporate and department policies and procedures * Ability to work with ownership groups and maintain league relationships * Ability to effectively communicate key research and recommendations to leadership * Strong critical thinking skills, particularly for problem solving and trend identification * Strong analytical, communication and interpersonal skills Training Requirements: * Must complete all appropriate Human Resources Manager Training courses * Understanding of Time & Attendance system and Manager Self Service systems * Understanding of WNBA PCMS (player management) system Physical Demands and Work Environment: * Must be able to stand for extended periods of time * Must be able to travel with, and on behalf of the team * Must be able to work various shifts and flexible hours, including nights, weekends and holidays This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Join Our Dealer School - Your Future in the Casino Industry Starts Here! Are you ready to step into the exciting world of gaming? Our Dealer School is your chance to learn the art of dealing table games in a fast-paced, fun, and friendly environment. Whether you're a natural entertainer, love working with people, or have a knack for precision and strategy, this opportunity could be your winning hand! What You'll Learn: * How to deal and officiate assigned table games with confidence and accuracy. * Master the pace of the game while creating a welcoming experience for players. * Build skills in guest interaction, game integrity, and maintaining a lively gaming atmosphere. * Understand gaming rules, regulations, and department procedures. What You'll Bring: * A positive attitude and eagerness to learn. * A High School Diploma or equivalent. * The ability to read, write, and communicate effectively in English. * Eligibility to obtain a State of Connecticut gaming license. No prior experience? No problem! We'll provide all the training you need to become a successful dealer. To sweeten the pot, the training will be of no cost to you! Graduates of our program will be prepared to audition for exciting roles in high-volume casino environments. Why Join? * Learn from experienced professionals in the industry. * Get your foot in the door for a dynamic and rewarding career. * Make new connections while enjoying a fast-paced, energetic environment. What You Need to Know? * Interviews and auditions will be held on Wednesday, January 14th * Training will be 10 weeks long and held every week from Tuesday through Saturday * Morning, afternoon, and evening classes available * You will train for 3 hours each day * After graduation and audition, you may start your exciting career in Table Games at Mohegan Sun. Don't miss this opportunity to shuffle up and deal your way into a new career! Apply Now! Space is limited. Secure your spot today and take the first step toward becoming a professional casino dealer. Your future in gaming starts here. Let's play! Work Shift: On Call Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Under the direction of the Assistant Restaurant Manager, the incumbent prepares dining room for use, cleans away used tableware and sets tables for further use. High school diploma or equivalent with a minimum of six (6) months experience in high volume food service or customer service preferred. Routine standing and walking; frequent reaching, bending, stooping and carrying/handling/moving weights of up to 75 lbs. Must possess a personable, customer service attitude along with an ability to handle multiple tasks simultaneous. Ability to speak, read, write and understand English required.

Under the direction of the Count Rooms Shift Manager, the incumbent is responsible for collection counting and recording of the Table Games and Slot Drop results and overall operation and maintenance of the Soft Count room and currency counting equipment. High School or GED as well as three (3) to five (5) years of Countrooms Experience. Must be able to lift up to 40 pounds repeatedly during shift.

Under the direction of the Director of Resort Sales, the incumbent uncovers, qualifies, and develops group business ranging from 150 to 1,200 rooms on peak night from prospective corporations, organizations and companies to create room, food & beverage and gaming revenue for Foxwoods Resort Casino and ensures top quality customer service. Bachelor degree as well as a minimum of four (4) years of experience as a hotel group/convention sales manager, two (2) of which need to be with a market with 200 rooms or more on peak at a fast pace luxury hotel or resort or a High School Diploma/GED and a minimum of six (6) years of experience as a hotel group/convention sales manager, two (2) of which need to be a market with 200 rooms or more on peak at a fast pace luxury hotel or resort are required. Experience with Delphi or equivalent sales system is required. Experience with convention contract and addendum negotiations and execution. Possesses high level communication and interpersonal skills required to effectively interact with clients, management and other departments. Experience with creative public speaking, conducting on-site tour inspections and hotel groups sales presentations to groups of potential clients at trade shows, client events, as well as outside personal sales calls. Possesses tactful problem solving skills with the ability to apply ingenuity and creativity. Ability to achieve and maintain assigned sales revenue and solicitation goals. The employee frequently is required to stand and walk. Ability to transport supplies and equipment to trade shows with assistance when needed. Valid drivers license and required insurance as well as the ability to travel in the US and abroad. Position is in an office environment 75% of time with off-site travel required 25% of the time.