FPI Management jobs - 46 jobs

UDR, Inc. and its affiliated companies are seeking a Floating Resident Service Specialist to join our teams in NYC. This position will be based at 95 Wall our exclusive apartment community ( 503 homes) located in NYC and float to other communities in the area as needed. Pay Range: $29-$31.25/hour Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day? As a Floating Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency. ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. JOB DESCRIPTION • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. • Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. • Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. • Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. • Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. • Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. • Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed. Physical Demands: Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. #LI-SV1 The hourly range for this position is $36.00 - $38.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

If you're looking to take the next step in your maintenance career - leading a team, solving complex problems, and making sure everything runs seamlessly for our residents in New York - then our Maintenance Manager role is the perfect fit. At Equity Residential, we create thriving communities where residents feel at home. As our Maintenance Manager, you'll be the senior maintenance leader on site, guiding a high-performing team while keeping the community in exceptional condition. You'll combine hands-on technical work with leadership, planning, and a constant focus on delivering an outstanding resident experience, all while championing Inclusion, Sustainability and Total Wellbeing. As a Maintenance Manager, you'll play a vital role in ensuring residents enjoy a well-maintained and welcoming home:Leading, coaching and developing a team of maintenance professionals Ensuring maintenance requests are completed promptly, professionally and to Equity Residential standards Supporting and stepping in on hands-on maintenance when needed - electrical, plumbing, HVAC, appliances, painting, repairs and more Overseeing preparation of market-ready apartments and maintaining common areas and grounds Collaborating with property leadership on capital improvements and overseeing fiscal responsibilty (property budget, invoicing, payroll) Managing scheduled maintenance, inspections and preventative maintenance programmes Handling emergency response, on-call duties and special maintenance projects Partnering with the Community Manager on budgets, capital projects, planning and operational improvements Ensuring compliance with all federal and state housing laws, safety requirements and company policies In return, you'll be getting:Competitive pay based on experience, plus overtime opportunities and performance incentives: $36. 63-$40. 70 hr, + 10% BonusThe opportunity to share in our joint success through the Employee Share Purchase Plan (ESPP) at a 15% discount But pay is only the start…Wellbeing that works for you:Physical: Medical, dental, and vision care Social: Paid holidays, vacation time, paid sick leave, and new parent benefits Financial: Competitive pay, 401(k) retirement savings, and rent discounts Community: Paid hours to give back through service Career: Opportunities to grow your career through skill-building classes, leadership classes and regular reviews for promotion. Location: Experience the energy and buzz of New York and keep things running smoothly in the Big AppleWhat You'll Need to Thrive:High School Diploma or equivalent Strong hands-on maintenance experience across plumbing, electrical, appliances, HVAC, interior repairs and painting Experience leading, coaching or supervising maintenance staff (or clear leadership potential) Knowledge of federal and state apartment housing laws and safe working practices Valid driver's licence, good driving record, auto insurance and reliable transportation Confident use of smartphones and maintenance software, with strong written and verbal communication skills in EnglishFlexibility to work any assigned shift, including weekends, and availability for emergency on-call duties Physical capability to lift up to 50 lbs, work at heights, kneel, crouch, shovel, and perform a wide range of physical tasks Own smartphone for certain job duties, compliant with company security requirements How We Deliver a Winning Performance:Lead with curiosity, challenge assumptions and share knowledge Set the standard by modelling professionalism and positive communication Take smart risks, collaborate openly and celebrate team success Solve problems with a proactive mindset and do what's right - especially when it's hard Stay adaptable, organised and accountable while supporting your team to deliver excellent results Bonus Qualifications:Trade school certifications EPA Section 608 Type I, II or Universal certification Experience in residential or commercial property management Familiarity with maintenance scheduling systems, logs or operational reporting tools If you're driven by quality, enjoy leading from the front and want to make a meaningful impact every day, you'll thrive as part of our New York community team.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. JOB DESCRIPTION * Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member. * Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary. * Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs. * Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning. * Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours. * Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community. * Assists the community team with scheduling, planning and organizing resident activities and programs. * Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors #LI-SV1 The hourly rate for this position is $25.31 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal; provides support to the service team members and concierge; and oversees resident package management and related tracking systems. Schedule: Saturday: 11:00 AM to 7:30 PM Sunday: OFF Monday: OFF Tuesday: 11:00 AM - 7:30 PM Wednesday: 11:00 AM - 7:30 PM Thursday: 11:00 AM - 7:30 PM Friday: 11:00 AM - 7:30 PM JOB DESCRIPTION Essential Responsibilities: 1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times. 2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas. 3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process. 4. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards. 5. Distributes notices and communications to residents as necessary. 6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others. 7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. 8. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. 9. Assists with resident package processing and management, including scanning and sorting all incoming residential packages into the package management system in a quick and efficient manner. Required Licenses or Certifications: • Incumbents must have valid driver's license to operate a golf cart on property. #LI-SV1 The hourly rate for this position is $22.33 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This Sales Consultant and Lifestyle Coordinator position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. In addition to leasing and sales the role is responsible for creating and coordinating social and physical activity programs and other miscellaneous resident related functions to achieve community goals surrounding resident retention. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This role does whatever is necessary to make the selling process more effective and the move in process more efficient. The Lifestyle Coordinator - SH will assist with all aspects of sales and marketing for the community. This position will contribute to the success of the community sales team's achievement of year end budgeted occupancy, revenue, and resident retention goals. JOB DESCRIPTION Essential Responsibilities: • Performs all sales and leasing activities to achieve the community's revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. • Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. • Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community's established policies related to concessions, specials, and other programs to boost occupancy. • Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs. • Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. • Ensures that the community and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. • Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. • Executes and performs activities in support of the community's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. • Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). Required Licenses or Certifications: • Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions • Incumbents must have valid driver's license to operate a golf cart on property. Essential Responsibilities: Lifestyle Coordination • Create and coordinate programs and events surrounding social and physical activities that may include resident functions, birthday cards, welcome parties, off-site excursions and other events such as In Circle, as directed. Responsible for the set-up, preparation and take down for each event. At least 2 to 5 activities or events per day, 7 days a week are required. (Many of these may be led by residents.) Also responsible for purchasing and coordinating any items required for the event. Evening and weekend work may be required. • Maintain prospect attendance records for each event when possible, collecting prospect contact information for future use and follow up. • Photograph residents and events whenever possible for use in cards, social media, newsletters and videos. • Create and produce the monthly calendar with activities and events, newsletters and fliers for the community as needed. • Meet with each new resident to create a profile on preferred activities and events. • Coordinate the resident volunteer program by enlisting and managing the volunteer schedule for consistent and equal participation by all that would like to participate. Recruit and train volunteers from within the community to participate in events, activities and clubs. • Interact with all residents and acknowledges them by name if possible. Should be knowledgeable of the community and other policies to assist with community tours if needed. • Provide assistance as necessary with the ongoing Resident Surveys and Activity Questionnaires. • Provide input into the development of budget(s) for properties within the property portfolio as it relates to planned activities, resident retention and excursions. Manage expenses to budget. • May coordinate interview process and make recommendations for the hiring of qualified and certified instructors for on-site exercise and spa activities. Assist and train on-site staff to host successful resident activities and participate in the events when possible. • May be instrumental in interviewing and recommending local, licensed transportation companies to transport residents to off-site destinations and excursions • Create partnerships with local vendors, businesses and organizations to enhance community events. Partnership can be for parties, door prizes, opportunity drawings, etc. • Schedule and manage transportation program, if provided. • Maintain confidentiality of pertinent information concerning residents and Sales • Tour Support - Assists with tours when needed. • Prospect Experience - Inspects tour path, model apartment(s), and leasing office on a regular basis in order to maximize appeal of the prospect experience. • Phone / Internet Support - When needed, answers inquiry calls and internet inquiries. • Follow-up - Utilizes Greystar CRM Lead2Lease to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc. • Sales Collateral - Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets. Maintain files and marketing materials for realtors, transition companies, and moving companies. Maintain copies of all floor plans, in hard copy and email versions. • Current Greystar Sales and Marketing Program Standards - Participates in ensuring that Greystar sales and marketing program standards and benchmarks are being met. New Resident / Depositor Relations • Meet and greet residents and families on the day of move in and ensure smooth process. Hand deliver move-in gift the day of move-in. • Prepare and complete all paperwork related to new move-ins and renewals according to Greystar policy, including preparation of Move-in Packets. • Process applications, credit screening, and criminal background checks. • Coordinate the distribution of all Move-In paperwork to the appropriate personnel. • Coordinate and communicate unit readiness with appropriate personnel to ensure timely move-ins. • Set up resident folders. • Assist with furniture measurements and placement. • Coordinate moving services. Facilitate Communications • Arrange for optimal coverage for all incoming inquiry calls and tours. • Establish and maintain system for written phone messages. • Generate thank you letters, form letters for mailing mass brochures / flyers to prospects. Reporting • Prepare and circulate to staff each morning a daily overview of scheduled tours, move ins / move outs, and inventory ready to show. • Update unit status daily on white board. • Assist in the completion of and submit to corporate all necessary reports. Other Responsibilities: 1. Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary. Organizational Responsibilities: • Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). Lifestyle Coordinator - SH 3 • Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). • Identifies areas for improvement and offers suggestions to improve efficiency and productivity. • Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility. Working Conditions: • Incumbents work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Physical Demands: • Incumbents must be able to physically access all exterior and interior parts of the property and amenities. • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. • Routine, local travel may be required to various properties within the portfolio, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. • Incumbents must have a flexible work schedule with ability to work evenings, weekends, and holidays. Required Licenses or Certifications: • None. Knowledge, Skills, Abilities: • Demonstrated ability to read, write, and communicate effectively to comprehend and create resident communications documents. • Excellent interpersonal communication skills to delivery customer service, handle possible irate residents, and build positive resident relationships. • Demonstrated proficiency in organizing and coordinating large functions and gatherings. • Demonstrated proficiency in word processing programs for use in creating flyers and newsletters as needed. Competencies: 1. Ensures Accountability - Holds self and others accountable to meet commitments. 2. Action Oriented - Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. 3. Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. 4. Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. 5. Decision Quality - Makes good and timely decisions that keeps the organization moving forward. 6. Interpersonal Savvy - Relates openly and comfortably with diverse groups of people. 7. Being Resilient - Rebounds from setbacks and adversity when facing difficult situations. 8. Resourcefulness - Secures and deploys resources effectively and efficient. 9. Situational Adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations. 10. Instills Trust - Gains the confidence and trust of others through honesty, integrity and authenticity. #LI-AW1 #LI-Onsite The hourly range for this position is $20 - $23. Monday-Friday, 9:00 a.m.-6:00 p.m., with no weekend shifts. Occasionally, staying past 6:00 p.m. may be necessary due to lifestyle events. This role is a dual position, covering both Sales and Lifestyle responsibilities for Cornerstone. Additionally, a Real Estate license is preferred and required within 90 days of hire. For candidates who are not already licensed, we reimburse the cost of the class and the exam . Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

Resident Services Manager 2 - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR UDR is seeking a Resident Service Manager 2 at View 34, our community (740 homes) located in New York, NY. Pay range $38.46-$43.26/hour based on experience. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all “showing” units. Monitor property including office space, restrooms, amenity areas, parking lot and “show” apartments to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks. 2. Refresh community's signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals. 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed. 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests. 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities. 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building. 2. Hire and train new staff and develop staff to maximize potential. 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and procedures. 2. Source new vendors as needed in order to maintain community appearance and resident services. 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments. 2. Review, monitor, administrate and sign leases as required and needed. 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures. 4. Plan and manage all community events. 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc. 6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 8. Smart Rent Management and Package and Parcel Management. 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy”. 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests. 13. Develop and maintain emergency action procedures for the properties. 14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 16. Comply with all Company policies and procedures related to employment. 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 18. Perform other duties as assigned or needed. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues. Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning. Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required. Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices. Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism. Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials. TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 3. Minimum of two years' management or supervisory experience is required. 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with Property Manager and Regional Manager to set renewal ratio goals and develop strategic plans for achieving budgeted occupancy. In addition, the Resident Director will be expected to provide outstanding customer service, develop and maintain resident retention programs as well as provide leadership and mentorship to the leasing staff. Business Expertise: * Proactive team member that can provide leadership and mentorship to the leasing staff * Knowledgeable in Entrata property management software and experience in sales and/or management in multi-family housing, hospitality, or retail industries * Self-starter who is highly organized and motivated What You'll Do: * Maintain an excellent customer service relationship with residents, prospects and community visitors. * Ensure property compliance with national branding, programs and marketing goals * Assist in the recruiting and interviewing efforts of all personnel * Build relationships with Universities and local organizations through presentations, events, etc. * Assist Property Manager in implementing safe work practices among staff and ensure all safety programs are implemented and followed * Work with the Property Manager to assist on-site staff in building relationships with external customers * Adhere to established company standards for screening applicants and guarantors for residency * Responsible for ensuring the team responds to internet leads, answers prospect calls and conducts successful property tours * Accurately prepare and have a thorough knowledge of all lease-related paperwork and processing * Adhere to established company standards for screening applicants and guarantors for residency * Assist current residents and guarantors with completion of online renewal paperwork * Assist residents with the move-in, move-out transfer and lease take over process * Prepare and ensure staffing schedules are consistent with community needs * Lead the team in utilizing established marketing and resident retention strategies to increase renewal ratio and work to achieve and exceed budgeted occupancy percentages * Conduct effective weekly team meetings * Responsible for implementing and monitoring effective lease renewal programs by working closely with Property Manager and Regional Manager * Provide training and motivation to staff and ensure group training sessions are conducted as needed * Responsible for planning, preparation, and implementation of renewal parties, guarantor property events, and competitions * Maintain thorough product knowledge of the property and competition leasing and retention efforts * Responsible for the development and implementation of Resident Programs and monitor effective lease renewal efforts by working closely with Property Manager and Regional Manager * Assist the Leasing Manager with auditing all lease and renewal files for key controls and bonus submission to the Property Manager * Monitor leasing/renewal progress focusing on areas needing additional support to the Leasing Manager * Maintain accurate current resident activity, renewal leasing data, and assist with other computer data entry as necessary * Address complaints and resolve issues in a timely and professional fashion * Assist in monitoring maintenance service responses to ensure a high degree of resident satisfaction. * Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff * Participate in property inspections, quarterly, move-in and move out * Contribute to the general upkeep and cleaning of office, common areas and model * Perform various administrative tasks and additional as needed or as directed by Property Manager or Regional Manager * Additional responsibilities as required What You'll Need: * 1-2 years leasing experience in multifamily or off-campus student housing experience highly preferred * High school diploma or equivalent required * Bachelor's degree or proven success in a Leasing Manager position preferred * Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred * High energy and organization skills required * A passion for helping college students find their next home * Excellent verbal and written communication skills * Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office * Proficient in Entrata property management software or other similar property management software preferred What You'll Get (Peak Perks): * Potential monthly commission * Housing discount (varies by property) * 15 days of PTO + 2 additional "Wellbeing Days" * Up to 12 weeks paid parental leave + one year of diapers, on us * 401(k) Match * Wellness initiatives, health team competitions and reward programs through LiveWell Program * Employee Resource Groups * Commitment to leadership training and growth opportunities * Additional rewards and recognition Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. PeakMade's Commitment to Diversity, Equity & Inclusion: People Matter Most - and we mean all people. At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other.

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:As a Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments. Additionally, you will perform preventative maintenance and maintain the grounds and common areas, reporting any concerns. Promptly addressing resident service requests Performing hands-on maintenance tasks, including plumbing, electrical work, and more Preparing market-ready apartments and maintaining community grounds Conducting regular community inspections to identify necessary repairs or replacements Scheduled Hours: Monday, Tuesday, Friday, Saturday & Sunday-11AM-8PM /Off: Wednesday & ThursdayWhat You'll Need To Thrive:Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred. High School diploma or equivalent Knowledge of federal and state apartment housing lawsA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after-hours must be provided to your manager. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. Salary: $32. 6008 HourEmployees are eligible for overtime pay and performance incentives and are subject to Union and Equity Introductory Period (90 days) Preference shall be given to those employees already employed in the building, based on the employee's seniority, but training, ability, efficiency, past performance, and professionalism in the residential setting shall also be considered. Bonus Qualifications:Residential or commercial property management

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:As a Community Manager, you will spearhead the overall operations of an Equity Residential apartment community, ensuring financial success, resident satisfaction, and team excellence. Your role involves hands-on management of daily activities, analysis of market dynamics, and driving improvements, overseeing sales, leasing, and maintenance initiatives for a flourishing property. Accomplishing property goals by recruiting, training, and motivating a high-performing team Leading community staff with regular meetings, performance monitoring, and career development guidance Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence Preparing and managing the community operating budget, overseeing the processing and approval of all invoices and company purchases Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement Staying informed on community market conditions for strategic decision-making Building connections with residents through community events and activities What You'll Need To Thrive:Residential or commercial property management, hospitality, or retail experience Customer service and sales experience High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends; Must be able to respond to emergencies after normal business hours and on weekends. Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems. Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. Bonus Qualifications:Managerial ExperienceSalary: $47. 30 - $52. 56/hour The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Employees are eligible for overtime pay and performance incentives.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY The Senior Project Manager is responsible for managing construction projects from the planning and design phase through project completion. The Senior Project Manager will provide leadership and guidance to Greystar team members and subcontractors, assisting them in planning, coordinating and executing their work to ensure that project deliverables are successful, and that the project is completed in a cost effective and timely manner. JOB DESCRIPTION Essential Responsibilities: * Guides projects and project teams in each phase of construction. Oversees the day-to-day progress of projects from initial construction through delivery. * Conducts project site inspections to monitor progress and support project-assigned team members. Steps in as needed to address and resolve issues and problems, and recommends, approves, and implements modifications to the project plans, schedule, staffing, or budget as needed. * Promotes the Company's safety culture by demonstrating commitment to an injury-free environment through personal actions and mentoring others. * Prepares and distributes bid packages, reviews and evaluates bids and proposals from suppliers, vendors, and sub-contractors, develops, negotiates, and approves contracts for selected contractors, sub-contractors, and other service providers needed to complete the project work. * Directs value engineering efforts and constructability reviews to achieve efficiencies in construction and cost control. * Manages the RFI, submittal, and change order processes. Reviews and recommends change orders or amendments to the specifications, blueprints, and plans when appropriate, and ensures related documents and budgets are amended as needed to reflect changes to the project specifications. * Prepares the project timeline and construction schedule with the Superintendent. Updates the construction schedule and ensures materials and labor are available to meet project deliverables. Identifies and plans for any potential schedule impacts including scope, weather and manpower changes to minimize the impact to the construction schedule. * Develops and maintains the project budget and timelines as required for each project to ensure overall project deliverables are met. * Oversees the subcontractor and owner pay application process. * Communicates with key business leaders, owners and partners to provide updates on the status of projects, surface and address concerns, and plan specific actions as needed to ensure the on-time and on-budget completion of the projects. * Leads and prepares agendas for various meetings such as project planning meetings, project review meetings and OAC meetings. * Develops and supervises team members by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. Assigns team members and sub-contractors to construction projects. Qualifications & Requirements: * Minimum 7 years of experience working on ground up multifamily construction projects with exposure to initial construction through delivery. * Minimum 5 years of experience managing a team and subcontractors. * Strong time management, leadership, and decision-making skills. * Ability to be highly organized in day-to-day and long-term planning and execution, and to track and maintain complex schedules effectively. * Excellent written and oral communication skills, including the ability to effectively delegate and negotiate. * This position will require travel to construction projects in upstate New York. The salary range for this position is between $173,000 - $216,000. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

The Full-Time Leasing Consultant will be responsible for providing a positive community experience to residents and effectively market and lease apartments to prospects, while building and developing a professional foundation to launch their career. What You'll Do: * Assist with planning and hosting of resident events * Write up and file service requests from residents upon receipt * Contribute to the general upkeep and cleaning of office, common areas and model * Assist residents with the move-in and move-out processes * Assist in the performance of the turn process * Adhere to the Peak Science of Service Standards * Adhere to Peak policies and procedures * Greet prospective residents and show model, market ready units and common areas * Assist prospective residents with completion of online application * Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the training materials * Contribute to optimizing occupancy while maximizing leased rent * Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed budgeted occupancy percentages * Maintain thorough product knowledge of the property and competition * Perform various administrative tasks * Assist with market surveys, as needed * Collect deposit and/or fees associated with move-in * Accurately prepare and have a thorough knowledge of all lease-related paperwork * Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary * Inspect units on a quarterly basis as well as prior to move-in What You'll Need: * Regular onsite presence is an essential function of this position and working full-time in office is required. * 1-2 years of customer service and/or sales experience highly preferred * Strong communication skills * High energy with a desire to work in a fast-paced environment * A desire to help others and impact your community * Availability to work evenings and weekends as required * Proven ability to demonstrate and embody Peak's Mindsets * Ability to read and write English fluently * Proven ability to demonstrate Peak's Mindsets What You'll Get: * Potential Monthly Commission * Up to 12 weeks Paid Parental Leave + Free Year of Diapers * Housing discount (varies by property) * 15 days of PTO + 2 additional "Wellbeing Days" * 401(k) Match * Commitment to leadership training and growth opportunities * Additional rewards and recognition Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets * People Matter Most * Do the Right Thing * Create Moments * Own It * Evolve PeakMade's Commitment to Diversity, Equity & Inclusion: People Matter Most - and we mean all people. At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other.

UDR, Inc. and its affiliated companies are seeking a Floating Resident Service Specialist to join our teams in NYC. This position will be based at 95 Wall our exclusive apartment community ( 503 homes) located in NYC and float to other communities in the area as needed. Pay Range: $29-$31.25/hour Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day? As a Floating Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency. ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION • Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. • Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. • Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. • Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. • Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. • Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. • Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. • Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. • Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: • High school diploma, GED, or related experience and training. • Experience in property management maintenance, other building maintenance, or related trade. • Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. • Ability to apply principles of logical thinking to define and correct problems. • Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. • Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. • Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. • Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: • Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. • Incumbents must have all certifications as required by State and Local jurisdictions. • Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). • Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. • Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. • Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays. #LI-SV1 The hourly range for this position is $34.00 - $39.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:As a Porter, your day-to-day work will involve assisting the team in maintaining the physical condition of the community, ensuring market-ready apartments, and responding to resident service requests promptly. Additionally, you will report any maintenance concerns and deliver resident communication as needed. Maintaining physical condition of community grounds, exterior, and common areas Assisting in preparing market-ready apartments, including painting, carpet cleaning, and general repairs Responding to resident service requests promptly Performing various maintenance functions, such as exterior light bulb changes and equipment maintenance Assisting other service staff with projects, including apartment cleaning and drywalling Scheduled Hours: Sunday-Thursday: 2. 30PM-11. 30PM (Friday & Saturday Off) What You'll Need To Thrive:Knowledge of mechanical and electrical systems High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills: Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after hours must be provided to your manager. Ability to perform numerous physical activities that require considerable use of your hands, arms, and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting, and handling materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. Office and Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. Salary: $22. 3319 / hour Employees are eligible for overtime pay and performance incentives and are subject to Union and Equity Introductory Period (90 days) Preference shall be given to those employees already employed in the building, based on the employee's seniority, but training, ability, efficiency, past performance, and professionalism in the residential setting shall also be considered.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY A sales consultant executes the property's marketing, leasing, event management, and renewal strategies to achieve occupancy, revenue, and resident retention goals by creating an exceptional living experience from first tour to long-term residency. As the first point of contact for prospective residents, you will guide them through the leasing process with professionalism, enthusiasm, and a deep understanding of the unique lifestyle our community offers. Beyond leasing, you'll bring the community to life by supporting the planning and executing engaging events, fostering meaningful connections, and supporting a vibrant, active lifestyle for our residents. JOB DESCRIPTION Performs all sales and leasing activities to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. Collects all pertinent information from prospective residents at move-in and record as appropriate. Continually update the market survey to stay informed about current market and competitor conditions that may impact the community's occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy. Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs. Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. Executes and performs activities in support of the property's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible. Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads. Follow-up - Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc. Sales Collateral - Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets. Maintain files and marketing materials for realtors, transition companies, and moving companies. Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions. Physical Demands: Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays. #LI-AW1 The hourly range for this position is $22.00 - $25.00 in addition to an owner approved bonus structure. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:As a Concierge, you will spend most of your time delivering superior customer service, ensuring seamless tour experiences, exceptional move-ins, total satisfaction, express service, and personal attention, contributing significantly to customer loyalty and resident retention while embodying professionalism at all times. Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs Providing resident services such as lockout assistance, transportation arrangements, and event support Inspecting appearance of lobby for cleanliness (entrance windows/door/floors) Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses Ensuring timely entry of service requests and conducting routine inspections for organized common areas Vigilantly monitoring security systems for a secure environment Implementing security measures by securing sensitive information and locking computers when away Scheduled Hours: Tuesday-Saturday: 3pm-12am, Off- Sunday & MondayWhat You'll Need To Thrive:High School diploma or equivalent Comfortable working in a unionized environmentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Knowledge of federal and state apartment housing laws Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems. Ability to use the computer/technology effectively(Google Suite & MRI) and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. Bonus Qualifications:Customer service experience, ability to handle complex situations and resolve appropriately & professionally Salary: $22. 3319 / hour Employees are eligible for overtime pay and performance incentives and are subject to Union and Equity Introductory Period (90 days) Preference shall be given to those employees already employed in the building, based on the employee's seniority, but training, ability, efficiency, past performance, and professionalism in the residential setting shall also be considered.

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:As a Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments. Additionally, you will perform preventative maintenance and maintain the grounds and common areas, reporting any concerns. Promptly addressing resident service requests Performing hands-on maintenance tasks, including plumbing, electrical work, and more Preparing market-ready apartments and maintaining community grounds Conducting regular community inspections to identify necessary repairs or replacements Scheduled Hours: Tuesday: 10am-7pm, Wednesday: 9am-6pm, Thursday-Saturday: 10am-7pm, Off Sunday & MondayWhat You'll Need To Thrive:Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred. High School diploma or equivalent Knowledge of federal and state apartment housing lawsA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after-hours must be provided to your manager. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling,shoveling, crouching, lifting and handling of materials. Frequent lifting,grasping and carrying materials and equipment up to 50 lbs. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. Salary: $32. 6008 / hour Employees are eligible for overtime pay and performance incentives and are subject to Union and Equity Introductory Period (90 days) Preference shall be given to those employees already employed in the building, based on the employee's seniority, but training, ability, efficiency, past performance, and professionalism in the residential setting shall also be considered.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This position is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. JOB DESCRIPTION Essential Responsibilities: * Performs all sales and leasing activities to achieve the community's revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing. * Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team. * Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community's established policies related to concessions, specials, and other programs to boost occupancy. * Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs. * Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents. * Ensures that the community and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities. * Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. * Executes and performs activities in support of the community's lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time. * Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s). Required Licenses or Certifications: * Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions * Incumbents must have valid driver's license to operate a golf cart on property. #LI-SV1 The hourly range for this position is $23.00 - $25.00. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.