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FPI Management jobs in Orlando, FL

- 80 jobs
  • Property Manager

    Ram Partners 4.4company rating

    Orlando, FL job

    About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people. Overview Altis Grand Lake Willis is looking for a Property Manager with lease-up experience who can guide their team to ensure the community runs smoothly. Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer: Competitive compensation which includes bonuses outlined by the property commission structure. 15 days of paid time off per year (prorated based on your start date 9 paid holidays and 1 floating holiday per year Medical, dental and vision insurance 401k with employer match Company paid life insurance Company paid short term and long-term disability after 1 year of service Responsibilities Oversee hiring, training, supervising, and motivating the property staff Manage the community's revenue and expenses to ensure the budget and financial guidelines are met Maintain accurate resident records, posts all rent, deposits and fees and all A/P functions Follows all policies and procedures for compliance with staff and residents Complete building inspections and take appropriate action to ensure that the physical aspects of the property meet standards Follow up on service requests with maintenance team and ensure residents requests have been completed Promote resident satisfaction by serving as a resource for residents to express their concerns and assist with resolution Perform required reporting and administrative tasks with a high attention to detail Qualifications High School Diploma or equivalent, college degree is a plus 2 or more years of multi-family property management experience Lease-up experience required Valid Driver's license is required Excellent verbal and written communication skills Proficiency in Microsoft Office (Word, Excel) Industry software experience (YARDI, E Site, etc.) Able to multitask and meet deadlines in a timely manner Willing to work flexible schedule including weekends Legal authorization to work in the United States RAM Partners, LLC is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Talent Acquisition at [email protected]. RAM Partners, LLC is a drug-free workplace.
    $26k-50k yearly est. Auto-Apply 6d ago
  • Groundskeeper

    Ram Partners 4.4company rating

    Orlando, FL job

    About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people. Compensation: $18 to $20 per hour Overview Altis Grand Lake Willis is looking for a Groundskeeper to maintain the grounds, amenities, and overall curb appeal to attract new residents. Making a career change or taking on a new role is a big decision. Here are some of the perks RAM has to offer: Competitive compensation, which includes bonuses outlined by the property commission structure. 15 days of paid time off per year (prorated based on your start date 9 paid holidays and 1 floating holiday per year Medical, dental and vision insurance 401k with employer match Company paid life insurance Company paid short term and long-term disability after 1 year of service Responsibilities Inspects grounds daily and removes trash, debris, and pet waste to meet company standards Runs the trash compactor Remove trash and remaining items from vacant apartments Pressure wash breezeways and common areas In inclement weather, perform tasks to keep sidewalks and building access free of hazards Complete assigned minor and routine service tickets as requested Demonstrate customer service skills by treating residents, staff and vendors in a professional manner Adheres to all safety policies and procedures Other duties and tasks as assigned by manager Qualifications High School Diploma or equivalent, college degree is a plus Valid Driver's license is required Janitorial experience is preferred Excellent verbal and written communication skills Basic computer knowledge in Microsoft Office (Word, Excel) Able to multitask and meet deadlines in a timely manner Willing to work flexible schedule including weekends Legal authorization to work in the United States RAM Partners, LLC is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email the Talent Acquisition Partner at [email protected]. RAM Partners, LLC is a drug-free workplace.
    $18-20 hourly Auto-Apply 15d ago
  • Resident Assistant Maintenance Manager

    Concord Management, Ltd. 4.2company rating

    Orlando, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Position may require certifications in order to address HVAC and pool maintenance needs. This position requires the team member to perform work functions for the community at which they live. ESSENTIAL FUNCTIONS: Work from check lists, schedules, service requests, logs, contracts, warrantees, and instructions. Track and determine the status of service requests in computer system and close records for completed orders. Investigate and resolve issues where service orders are past due in computer system. Update and maintain a wide range of records and documentation including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire log, compactor log, and pool log to ensure that records are current and meet with established standards for accuracy and completeness. Check warranty information and ensure that repairs to covered units are performed in keeping with warrantee requirements. Maintain spare parts inventory. Requisition supplies, materials, and parts as required ensuring that inventories are maintained at prescribed levels. Conduct and document move-in and move-out inspections. Orient new residents to the operation of appliances in apartments and respond to questions. Respond to punch lists and prepare apartments for move in for new residents, ensuring that all check list items are processed and resolved. Determine repair, material, and supply requirements and perform any range of repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances, involving mechanical, electrical, plumbing or HVAC systems or units. Respond to service requests to investigate and make mechanical, electrical, plumbing or HVAC repairs to damaged or broken apartment or amenity elements as reported by residents or staff or escalated by Maintenance Technicians. Examine reported problem, determine extent of repairs, materials and supplies required and make any range of repairs to damaged or broken units. Notify supervisor when outside contractors are required for attention to unusual conditions. Monitor the work of outside contractors and maintenance staff and ensure repairs are made in keeping with quality and safety standards. Paint any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touch up building exterior surfaces as required. Clean and prepare surfaces, pressure washing as appropriate. Apply caulk around doors, windows, or on breezeway floors to repair surfaces. Patch and repair drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Select proper coatings and colors. Paint entire surface or touch up paint as required ensuring compliance with aesthetic standards. Process assigned area of grounds in keeping with schedules and check lists. Pick up trash, empty trash bins, and replace trash bags. Move trash to compactor and clean, pressure wash, and sanitize compactor and immediate area. Blow, sweep, pressure wash, and clean sides of buildings, stairs, and breezeways. Clean light globes, remove cobwebs, and otherwise ensure the cleanliness of building exteriors and areas around and between buildings. Pressure wash building walls, breezeways, sidewalks, and other assigned areas. Clean and scrub pool and deck surfaces, and remove debris. Check water and treat with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards. Check and repair irrigation systems. Rake recreation areas and straighten signs and poles. Paint signs, speed bumps, street markings, and other areas as assigned. Perform assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, perform damage inspections, perform routine plumbing repairs, and update exterior light map. Assist to move appliances into and from apartments and vacant apartments of discarded personal belongings and trash left in vacated apartment homes. Make keys as directed. Clean and maintain golf carts and report damage or the need for service. Respond to maintenance related inquiries from any staff members or residents. Perform any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property, as assigned such as adding lighting to trees, repairing fences, building shelving, and moving or installing equipment. Maintains property grounds and notify supervisor of safety hazards, property damage or unsightly conditions on grounds. Notify supervisor of the need to replenish materials and supplies when low and process requisitions as required. Store and maintain supplies and materials in keeping with procedures and standards. Available for on call duty, nights and weekend work. As an On Site (Resident) Assistant Maintenance Manager, the team member agrees to perform the additional applicable functions: One additional week of on-call support per month. One additional weekend of performing swimming pool maintenance per month and completing the required pool inspections. During the weekends that Resident is on-call or is responsible for the swimming pool, they must access the compactor area no later than noon each day to place any items in the compactor that are surrounding the area and complete the compactor inspection. Respond as the first contact for Fire / Burglar Alarms and Hurricane Response. In the event of a hurricane, responsible to complete the Initial Post Hurricane Damage Assessment. At a minimum, during the additional week that the team member is on call, they are responsible to perform the light inspection at the community. At the discretion of the Community Director, the team member may be required to complete the light inspection for additional weeks. Knowledge and Experience * Use mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as A/C gauges, digital scales and electrical testers. * High School diploma or GED Equivalent required. * Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. * Certified Pool Operator and Environmental Protection Agency certifications may be required in order to service pools and handle HVAC chemicals. * Ability to speak, read and write English for safety and productivity reasons. * Over three years required to be fully familiar with required techniques, equipment, systems, documentation, and work routines.
    $33k-50k yearly est. 7d ago
  • Junior Centralized Specialist

    Concord Management, Ltd. 4.2company rating

    Maitland, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. BASIC PURPOSE: Performs duties to assist the Centralized Analytics Department in the operation of proper processing of deposit accounting, move-in, renewal and credit adjustments within the company software systems. Specialize in one or more of the following functions. ESSENTIAL FUNCTIONS: Support and Perform Deposit Accounting Process: Process certified letters, scan documents and upload to the Document Center. Reconcile residents final billing statement upon move out to ensure proper standardized accounting performed for assessed charges and credits. Support and Perform Move-in and Renewal Process: Track pending move-ins and renewals that are approaching expiration or already expired. Perform functions within the company software to ensure proper setup of all move-ins and renewals, drafting leases and addenda. Support and Perform Credit Adjustments Process: Assist in research related to the credit adjustment process. Perform the essential function and process within the company software to authorize resident credits to ledgers. Daily, weekly and monthly reporting: Reviews daily, weekly and monthly reporting to analyze progress, eliminate deficiencies and to ensure systems are followed. Pay for this position is commensurate with experience of candidate. Experience and Knowledge * Intermediate knowledge of operational procedures, accounting, and customer service. * Knowledge of Microsoft Excel, Word, and Outlook required. * Intermediate knowledge of ledger and operational software (currently Yardi, SharePoint, and Credit Adjustment) * Over one year of experience preferred relating to the property management field and onsite Leasing Professional experience. * Ability to speak, read and write English for safety and productivity reasons.
    $29k-38k yearly est. 23d ago
  • Assistant Community Director-Floater

    Concordrents 4.2company rating

    Kissimmee, FL job

    Job Details Vineland Landings I - Kissimmee, FL Full Time $22.00 - $24.00 Hourly Property ManagementDescription ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. The position requires travel and work at communities as requested within specific regional portfolios. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Responsible for all aspects of leasing and marketing to prospective residents. Prepares invitations to residents for renewal of leases as expiration approaches, indicating options and changes to terms and conditions. Makes recommendations to Community Director regarding declining renewal of residents based on history during lease period. Prepares lease renewal documents for residents signatures when notified of renewal intent. Communicates with vacating residents and determines and documents reasons for non-renewal choice. Tracks records, audits files, and requests information from residents and prospective residents and required sources to meet initial and annual requirements for documentation of income and related information for certification of rent adjustment. Follows up to ensure that all required documentation is provided, calculated, and filed in keeping with requirements. Works with new residents to process documentation prior to move-in. Processes signing of lease and addenda, explains surety bond requirements, provides handbook, explains rules and regulations, provides resident orientation including walk-through, gate access device and secures rents and deposits due. Processes documentation and maintains related files. Collects and posts rents, assessing late fees and issuing late notices as required. Contacts residents personally and through written notices to investigate and resolve delinquency issues. Sets up payment plans as required to collect past due amounts. Sends delinquent files to attorney for eviction in accordance with policy and procedure requirements. Participates in or assist with attorney stipulation process as directed. Inspects apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Documents inspection results and charges and submits deposit disposition for processing. Generates and reviews a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Checks and responds to emails concerning any range of management issues. Processes accounts payable. Reviews invoices received from vendors, validates against available documentation, codes to chart of accounts, posts to accounting system and submits for approval and processing. Responds to resident complaints associated with community issues. Investigates, resolves, and follows up with residents to ensure satisfaction of concerns. Assists to implement and execute resident activities including Monster Club, parties, orientations, training programs, and required resident service functions including job training, HOME seminars, health fairs, and financial counseling. Qualifications Knowledge and Experience General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. Education which is equivalent to two years of college or industry certification courses. Strong customer service and verbal and written communication skills are required. Minimum of two years' experience in property management, with property leasing and resident services required. Concord Management experience is preferred. Demonstrated problem resolution work experience. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $22-24 hourly 60d+ ago
  • Community Manager - The Hudson

    Bell Partners 4.2company rating

    Orlando, FL job

    Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. As a Community Manager with Bell, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. You will lead and motivate community staff members to provide services to residents and maintain a high level of resident satisfaction. You will also be responsible for recruiting, hiring, onboarding, managing, and providing feedback to associates. What we can offer you: Opportunities for career growth Total rewards benefits package Cell phone allowance Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time Customized training programs Associate referral bonus plan Diverse, equitable, and inclusive work environment A culture that empowers you to make a difference What you'll do to make a difference: Motivate associates through recognition programs, training, and team building Ensure team meets BAL strategic drivers Train staff members on proper leasing techniques and resident service Ensure property performance is maximized, including walking the grounds and inspecting apartments Tour visitors and guests to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs) Conduct regular performance appraisals and address any employee relations or associate concerns Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys Conduct weekly meetings with leasing and maintenance staff Develop and administer community budget, and evaluate unit prices in accordance with the market and budget goals Develop an annual marketing plan and conduct marketing reviews monthly Obtain bids for all contract services and oversee routine capital projects, coordinate with Construction Services, as necessary Hold responsibility for 35% of leasing activities Regular attendance and punctuality What you bring to our team: BA/BS in business, sales, or related field, relevant experience, or a combination Successful supervisory experience 3+ years' experience in a property management role preferred The ability to build, lead, and serve on teams Strong marketing skills required Advanced mathematical skills and ability to analyze and explain financial reports Strong working knowledge of MS Office Suite including MS Excel Superior interpersonal skills and the ability to provide exceptional customer service Strong time management skills and the ability to multi-task required Knowledge of Yardi Voyager, or other similar programs preferred Demonstration of Bell Core Values Physical requirements of the job: Walking, bending, reaching, climbing, and lifting to 30 lbs. Ability to work with mechanical and electrical equipment, as well as hazardous materials Must be comfortable with heights and moving heavy objects #INDSE #LI-JR1 About Bell Partners Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker. Apply today! Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
    $43k-68k yearly est. Auto-Apply 31d ago
  • Community Manager - Summerwell Buenaventura Lakes

    Greystar Real Estate Partners 4.6company rating

    Kissimmee, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION Property Type: Townhome Stage: Lease Up Unit Count: 214 Schedule: Monday-Friday * Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. * Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. * Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals. * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests. * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. * Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-LM1 The salary range for this position is $74,000 - $78,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $74k-78k yearly 27d ago
  • Community Director

    Concordrents 4.2company rating

    Orlando, FL job

    Job Details Amelia Court at Creative Village - Orlando, FL Full Time $62000.00 - $65000.00 Salary/year Property ManagementDescription ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents. This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards. This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments. Interview and recommend hiring of office, leasing and maintenance staff. Create staffing schedules to coincide with anticipated work requirements. Monitor work quality to ensure it adheres to standards established by Concord. Counsel and coach team members, appraise their performance, and develop effective, efficient, and harmonious teams. Development of team members to achieve career advancement. Continued demonstrated proficiency toward recruitment efforts as a representative for Concord and a dedicated focus to bench building. Achieves thorough knowledge of area competitors along with development and maintaining awareness of any changes that would impact the property's position in the market, including visiting the competitive set 1-2 times annually. Responsible for all aspects of leasing and marketing to local businesses and prospective residents, and to successfully renew leases for current residents. Establish and maintain effective communication with residents to aid in addressing resident-related damages, policy violations, past due accounts and collections by monitoring collect dashboard for NSFs while ensuring applicable fines and damage fees are collected. Create purchase orders and verify goods and services are received by performing received function in Yardi's system. Develop an understanding of the components of the financial statements and how property performance can impact each line item. Participate actively in the development and completion of variance reports, projections and budgets. Work with supervisor and support departments to adhere to financial budgets and projections related to revenues and operating expenses. Set occupancy goals, propose rent and security deposit increases when market bears, work with the PHA (Public Housing Agency)team and VRD to identify strategies to increase PHA voucher holders and recommend capital improvements for each assigned community. Ensure that property maintains consistently appealing appearance. Routinely walk the property to determine, communicate and monitor items requiring attention. Monitor maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Work with Maintenance Manager and Regional Maintenance team to implement maintenance programs, including quarterly preventative maintenance, to maintain the value of property assets. Work with Maintenance Manager and Regional Maintenance team to identify local contractors to obtain service and capital improvement proposals. Recommend contractors for performing these services while utilizing RealPage Vendor Credentialing and the Contract Database for obtaining vendor and contract approval. Oversee and manage work completed by contractors to ensure adherence to agreed upon specifications. Represent the organization to residents, prospective residents, staff, and the community. Develop, communicate, execute, and engage staff in providing exceptional service to prospects and residents. Ensure that residents' concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Coordinate leasing staff to work with prospects and residents to obtain documentation needed to support their application for residency or recertification. Complete Accounting Month End and Procure to Pay Checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center. Qualifications Knowledge and Experience General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. Extensive knowledge of landscape and agronomic maintenance. A college degree or industry certification courses with a focus on management is preferred. Proven business acumen with leadership abilities demonstrated throughout a career. Strong customer service and verbal and written communication skills are required. Leadership is exhibited at all levels within an organization. The preferred candidate will demonstrate their leadership abilities not only in this role but throughout their career with Concord. 4-year degree preferred but could be substituted for relevant work experience. Minimum of three years' experience in property management, with property leasing, resident services, and managing the physical assets of a community required. History of work experience in problem resolution. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $62k-65k yearly 60d ago
  • Leasing Professional

    Concord Management, Ltd. 4.2company rating

    Orlando, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting. Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Prepare the property for business by completing Morning Merchandise prior to business opening. Walk the property and make adjustments or report on elements that are in need of attention. Ensure model and clubhouse are clean and provide a welcoming environment. Ensure that rent payments received on-site are promptly processed. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected as requested. Ensure all documentation is provided for residency and recertification processes to the Café or Recertification Team, ensuring all documentation is uploaded to café or the document center as required. Notify future residents of application approval, collect deposits and assign units. Ensure proper execution of leases and related documents by working with the centralized analytics team. Inspect assigned units prior to resident move in to ensure adherence to Concord standards. Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns. Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing as requested. Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions. Complete required checklists, and other administrative work for the community as directed. Knowledge and Experience * General knowledge of business. High School Diploma or equivalent required. * Strong customer service, verbal and written communication skills are required. * Demonstrated customer service or sales experience. * Property management leasing experience is preferred. * Demonstrated problem resolution work experience. * Ability to speak, read and write English for safety and productivity reasons.
    $23k-30k yearly est. 13d ago
  • Groundskeeper - District West

    Bell Partners 4.2company rating

    Orlando, FL job

    Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. The Maintenance Assistant is responsible for the cleanliness of the community grounds. The responsibilities include the daily upkeep of the property, buildings, and grounds. They will act under the direction of the Community Manager and/or Maintenance Manager. What we can offer you: Opportunities for career growth Total rewards benefits package Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time Customized training programs Associate referral bonus plan Diverse, equitable, and inclusive work environment A culture that empowers you to make a difference What you'll do to make a difference: Maintain the grounds of the assigned property Maintain cleanliness outside each building and the grounds surrounding each building Maintain a uniform landscaped look by picking up all debris around buildings, common areas, and through breezeways of buildings Clean out building gutters Plant and tend to flowerbeds, trees, and shrubs; trim, mow lawns; apply fertilizer and insecticides; and utilize pest control equipment Follow well-established procedures for the basic maintenance of tools and equipment such as lubricating, sharpening, replacing broken handles, and making simple adjustments, and repairs, as necessary Clean and remove trash May perform pool maintenance duties Shovel snow when necessary Spread salt on public passageways to prevent ice buildup when necessary Clean vacated apartments as directed by the Maintenance Manager, completely and on schedule Clean Common areas daily Ensure that the amenities are continually maintained in a clean and orderly manner, including fitness facility, bathrooms, laundry facilities, business center, offices and clubhouse Assist maintenance team in vacant units or with other light work orders/punch lists, including painting, moving appliances (Maintenance Assistants cannot take on-call) Follow all safety/OSHA Requirements Regular attendance and punctuality What you bring to our team: Understanding of and alignment with Bell Core Values Minimum of 18 years of age High school diploma or equivalent 2+ years of experience in grounds keeping in a multi-family environment 2+ years of experience in landscaping HVAC/EPA certifications may be required in communities, based on staffing levels Physical requirements of the job: Walking, bending, reaching, climbing, and lifting to 80 lbs. Ability to work with mechanical and electrical equipment, as well as hazardous materials Must be comfortable with heights and moving heavy objects About Bell Partners Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker. Apply today! Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Resident Maintenance Manager II

    Concord Management, Ltd. 4.2company rating

    Longwood, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. Position may require certifications in order to address HVAC and pool maintenance needs. This position will assist two or more communities as requested within a specific regional portfolio. This position requires the team member to perform work functions for the community at which they live. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues. Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition. Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required. Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, snow and ice removal, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas. Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results. Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property. Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management. Prepares any range of periodic or special reports and data relating to maintenance activities and statistics. Available for on call duty, nights and weekend work. As an On Site (Resident) Maintenance Manager II, the team member agrees to perform the additional applicable functions: One additional week of on-call support per month. One additional weekend of performing swimming pool maintenance per month and completing the required pool inspections. During the weekends that Resident is on-call or is responsible for the swimming pool, they must access the compactor area no later than noon each day to place any items in the compactor that are surrounding the area and complete the compactor inspection. Respond as the first contact for Fire / Burglar Alarms and Hurricane Response. In the event of a hurricane, responsible to complete the Initial Post Hurricane Damage Assessment. At a minimum, during the additional week that the team member is on call, they are responsible to perform the light inspection at the community. At the discretion of the Community Director, the team member may be required to complete the light inspection for additional weeks. Knowledge and Experience * Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers. * High School Diploma or GED Equivalent required. * Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. * Certified Pool Operator and Environmental Protection Agency certifications may be required in order to service pools and handle HVAC chemicals. * Ability to speak, read and write English for safety and productivity reasons. * Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
    $40k-58k yearly est. 7d ago
  • Assistant Community Director

    Concord Management, Ltd. 4.2company rating

    Winter Springs, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting. Conduct move-in orientation with residents, and successfully renew leases for current residents in a timely manner and at the correct rate. Generate and review a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, expired leases, past due recertifications, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Check and respond to voice mails and emails concerning any range of community issues. Ensure that rent payments received on-site are promptly processed, avoiding credit adjustments. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected. Propose to your supervisor increases in rent or security deposits as market conditions allow. Work with the PHA team and VRD to identify strategies to increase PHA voucher holders. Create purchase orders and verify goods are received by performing received function in the system. Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns. Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing. Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions. Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Complete Accounting Month End and Procure to Pay checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center. Knowledge and Experience * General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. * Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. * Education which is equivalent to two years of college or industry certification courses. * Strong customer service and verbal and written communication skills are required. * Minimum of two years' experience in property management, with property leasing and resident services required. * Concord Management experience is preferred. * Demonstrated problem resolution work experience. * Exceptional customer service work history. * Ability to speak, read and write English for safety and productivity reasons.
    $27k-38k yearly est. 23d ago
  • Community Manager - Elan Crown Point

    Greystar Real Estate Partners 4.6company rating

    Ocoee, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION Property Type: Mid-Rise Stage: Lease Up Unit Count: 315 Schedule: Monday-Friday * Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. * Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. * Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals. * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests. * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. * Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-LM1 The salary range for this position is $85,000 - $90,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $85k-90k yearly 3d ago
  • Community Manager - Marlowe Ridgeview

    Greystar Real Estate Partners 4.6company rating

    Davenport, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. JOB DESCRIPTION Property Type: Garden Stage: Lease Up Unit Count: 288 Schedule: Monday-Friday * Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns. * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund. * Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. * Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals. * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests. * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. * Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-LM1 The salary range for this position is $80,000 - $85,000 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $80k-85k yearly 9d ago
  • Maintenance Manager - Floater

    Concord Management, Ltd. 4.2company rating

    Longwood, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. Position may require certifications in order to address HVAC and pool maintenance needs. The position requires travel and work at communities as requested within specific regional portfolios. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues. Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition. Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required. Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas. Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results. Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property. Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management. Prepares any range of periodic or special reports and data relating to maintenance activities and statistics. Available for on call duty, nights and weekend work. Knowledge and Experience * Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers. * High School Diploma or GED Equivalent required. * Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. * Certified Pool Operator and Environmental Protection Agency certifications may be required in order to service pools and handle HVAC chemicals. * Ability to speak, read and write English for safety and productivity reasons. * Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
    $40k-58k yearly est. 23d ago
  • Groundskeeper/Porter - The Village at Lake Lily

    Greystar Real Estate Partners 4.6company rating

    Maitland, FL job

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members JOB DESCRIPTION Property Type: Garden Stage: Renovation Unit Count: 455 Schedule: Monday-Friday Essential Responsibilities: 1. Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times. 2. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas. 3. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process. 4. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards. 5. Distributes notices and communications to residents as necessary. 6. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others. 7. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. 8. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. Required Licenses or Certifications: * Incumbents must have valid driver's license to operate a golf cart on property. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays. #LI-LM1 The starting hourly rate for this position is $16.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $16 hourly 37d ago
  • Community Director

    Concordrents 4.2company rating

    Kissimmee, FL job

    Job Details Vineland Landings I - Kissimmee, FL Full Time $58000.00 - $58000.00 Salary Property ManagementDescription ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As the leader of the community, this individual is responsible for developing a successful team that provides exceptional customer service to our future and current residents. This position is right for you if you have the desire to achieve the goals of the community by managing the administrative operations, as well as ensuring the condition of amenities and apartment homes meet Concord's high standards. This candidate must have the ability to identify and execute marketing strategies to achieve occupancy and financial objectives. Must have extensive knowledge of landscape and agronomic requirements to ensure the community's curb appeal is maintained at an exceptional level. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Demonstrates a willingness to learn and excel towards mastery of job responsibilities as well as demonstrate initiative by taking on challenging assignments. Interview and recommend hiring of office, leasing and maintenance staff. Create staffing schedules to coincide with anticipated work requirements. Monitor work quality to ensure it adheres to standards established by Concord. Counsel and coach team members, appraise their performance, and develop effective, efficient, and harmonious teams. Development of team members to achieve career advancement. Continued demonstrated proficiency toward recruitment efforts as a representative for Concord and a dedicated focus to bench building. Achieves thorough knowledge of area competitors along with development and maintaining awareness of any changes that would impact the property's position in the market, including visiting the competitive set 1-2 times annually. Responsible for all aspects of leasing and marketing to local businesses and prospective residents, and to successfully renew leases for current residents. Establish and maintain effective communication with residents to aid in addressing resident-related damages, policy violations, past due accounts and collections by monitoring collect dashboard for NSFs while ensuring applicable fines and damage fees are collected. Create purchase orders and verify goods and services are received by performing received function in Yardi's system. Develop an understanding of the components of the financial statements and how property performance can impact each line item. Participate actively in the development and completion of variance reports, projections and budgets. Work with supervisor and support departments to adhere to financial budgets and projections related to revenues and operating expenses. Set occupancy goals, propose rent and security deposit increases when market bears, work with the PHA (Public Housing Agency)team and VRD to identify strategies to increase PHA voucher holders and recommend capital improvements for each assigned community. Ensure that property maintains consistently appealing appearance. Routinely walk the property to determine, communicate and monitor items requiring attention. Monitor maintenance activity to ensure that units are ready for occupancy in keeping with schedules and inventory requirements. Work with Maintenance Manager and Regional Maintenance team to implement maintenance programs, including quarterly preventative maintenance, to maintain the value of property assets. Work with Maintenance Manager and Regional Maintenance team to identify local contractors to obtain service and capital improvement proposals. Recommend contractors for performing these services while utilizing RealPage Vendor Credentialing and the Contract Database for obtaining vendor and contract approval. Oversee and manage work completed by contractors to ensure adherence to agreed upon specifications. Represent the organization to residents, prospective residents, staff, and the community. Develop, communicate, execute, and engage staff in providing exceptional service to prospects and residents. Ensure that residents' concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Coordinate leasing staff to work with prospects and residents to obtain documentation needed to support their application for residency or recertification. Complete Accounting Month End and Procure to Pay Checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center. Qualifications Knowledge and Experience General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. Extensive knowledge of landscape and agronomic maintenance. A college degree or industry certification courses with a focus on management is preferred. Proven business acumen with leadership abilities demonstrated throughout a career. Strong customer service and verbal and written communication skills are required. Leadership is exhibited at all levels within an organization. The preferred candidate will demonstrate their leadership abilities not only in this role but throughout their career with Concord. 4-year degree preferred but could be substituted for relevant work experience. Minimum of three years' experience in property management, with property leasing, resident services, and managing the physical assets of a community required. History of work experience in problem resolution. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $58k-58k yearly 60d+ ago
  • Assistant Community Director

    Concordrents 4.2company rating

    Winter Springs, FL job

    Job Details Moss Park - Winter Springs, FL WaterVue at Longwood - Longwood, FL Full Time $22.00 - $24.00 Salary/year Property ManagementDescription ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. This position is right for you, if you wish to contribute to the success of the community by achieving leasing, marketing and administrative objectives. This includes building rapport with future and current residents to ensure desired occupancy and retention levels. Monitor community support systems to ensure communication between the community and support areas is maintained so that each area is able to achieve their goals. Candidates will have experience with rent collections and analyzing reports critical to property operations. Must have the desire and ability to address residents customer service needs through clear, decisive and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. This individual must have the aptitude to become proficient with industry leading technology in order to efficiently handle community demands. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting. Conduct move-in orientation with residents, and successfully renew leases for current residents in a timely manner and at the correct rate. Generate and review a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, expired leases, past due recertifications, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Check and respond to voice mails and emails concerning any range of community issues. Ensure that rent payments received on-site are promptly processed, avoiding credit adjustments. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected. Propose to your supervisor increases in rent or security deposits as market conditions allow. Work with the PHA team and VRD to identify strategies to increase PHA voucher holders. Create purchase orders and verify goods are received by performing received function in the system. Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns. Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing. Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions. Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation. Complete Accounting Month End and Procure to Pay checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center. Qualifications Knowledge and Experience General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies. Thorough knowledge of property management, Yardi Voyager software and basic accounting principles. Education which is equivalent to two years of college or industry certification courses. Strong customer service and verbal and written communication skills are required. Minimum of two years' experience in property management, with property leasing and resident services required. Concord Management experience is preferred. Demonstrated problem resolution work experience. Exceptional customer service work history. Ability to speak, read and write English for safety and productivity reasons.
    $27k-38k yearly est. 60d+ ago
  • Leasing Consultant

    Ram Partners 4.4company rating

    Kissimmee, FL job

    About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management for a variety of third-party owners. We are a service-oriented, hands-on company. Our brick and mortar are our people. Compensation: $20 to $21 per hour Overview Altis Grand Twin Lakes is looking for a leasing consultant with lease-up experience tto use their customer service skills to connect with future residents and identify their wants and needs to secure lease agreements. This is a new construction developed by Altman. Visit the property website for more information: ************************************ Taking on a new role is a big decision. Here are some of the perks RAM has to offer: Competitive compensation which includes bonuses outlined by the property's commission structure. 15 days of paid time off per year (prorated based on your start date) 9 paid holidays and 1 floating holiday per year Medical, dental and vision insurance 401k with employer match Company paid life insurance Company paid short term and long-term disability after 1 year of service Responsibilities Generate interest - brag about your community's unique features and benefits - and highlight what sets it apart from the competition Communicate effectively to potential residents on all steps to call your community their home Serve as a resource for residents to express their problems and assist with finding a resolution Build lasting relationships to retain and gain residents Use attention to detail skills to perform required office administrative tasks Coordinate fun activities for residents Qualifications High School Diploma or equivalent, college degree is a plus Valid Driver's License is required Excellent verbal and written communication skills Proficiency in Microsoft Office (Word, Excel) Lease-up experience is required Property Management experience is a must Able to multitask and meet deadlines in a timely manner Fluent in English and Spanish is required Willing to work flexible schedule including weekends Legal authorization to work in the United States RAM Partners, LLC is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email the Talent Acquisition Partner at [email protected]. RAM Partners, LLC is a drug-free workplace.
    $20-21 hourly Auto-Apply 2d ago
  • Maintenance Manager - Floater

    Concord Management, Ltd. 4.2company rating

    Maitland, FL job

    ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members. Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members. Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually. Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work. As a leader at the community, individuals in this position contribute to its success by ensuring the condition of amenities and apartment homes meets Concords high standards. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you are proficient in the following areas: painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment. The Candidate must have the ability to transfer knowledge to others on the team. Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential. Qualified candidates must have demonstrated organizational skills in order to prioritize daily schedules to meet property demands. Position may require certifications in order to address HVAC and pool maintenance needs. The position requires travel and work at communities as requested within specific regional portfolios. Pay for this position is commensurate with experience of candidate. ESSENTIAL FUNCTIONS: Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions. Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations. Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors. Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results. Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system. Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues. Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition. Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required. Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas. Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results. Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property. Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management. Prepares any range of periodic or special reports and data relating to maintenance activities and statistics. Available for on call duty, nights and weekend work. Knowledge and Experience * Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers. * High School Diploma or GED Equivalent required. * Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing. * Certified Pool Operator and Environmental Protection Agency certifications may be required in order to service pools and handle HVAC chemicals. * Ability to speak, read and write English for safety and productivity reasons. * Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.
    $40k-58k yearly est. 23d ago

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