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The differences between franchise managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a franchise manager and a general manager. Additionally, a franchise manager has an average salary of $74,597, which is higher than the $71,581 average annual salary of a general manager.
The top three skills for a franchise manager include customer service, business development and powerpoint. The most important skills for a general manager are customer service, cleanliness, and food safety.
| Franchise Manager | General Manager | |
| Yearly salary | $74,597 | $71,581 |
| Hourly rate | $35.86 | $34.41 |
| Growth rate | 6% | 6% |
| Number of jobs | 244,362 | 442,690 |
| Job satisfaction | - | 4.25 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 56% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
The franchise manager will be responsible for managing and planning the franchising business of the company. They will be accountable for developing franchising opportunities and for offering constant support to franchisees to ensure the total success of the business franchisor and franchisee. They make marketing strategy opportunities for franchisors to attract newer franchisees, research potential markets, and screen potential franchisees by analyzing investment requirements and financial statements. Moreover, they also develop budget plans for franchise development and closely monitor and ensure that budgets are met.
A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.
Franchise managers and general managers have different pay scales, as shown below.
| Franchise Manager | General Manager | |
| Average salary | $74,597 | $71,581 |
| Salary range | Between $43,000 And $128,000 | Between $40,000 And $126,000 |
| Highest paying City | Parsippany-Troy Hills, NJ | San Francisco, CA |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | AstraZeneca | NVIDIA |
| Best paying industry | Professional | Manufacturing |
There are a few differences between a franchise manager and a general manager in terms of educational background:
| Franchise Manager | General Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between franchise managers' and general managers' demographics:
| Franchise Manager | General Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 71.8% Female, 28.2% | Male, 70.7% Female, 29.3% |
| Race ratio | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |