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Franchise manager job description

Updated March 14, 2024
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Example franchise manager requirements on a job description

Franchise manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in franchise manager job postings.
Sample franchise manager requirements
  • Bachelor's degree in business or a related field.
  • At least 5 years of experience in management.
  • Proficient in MS Office Suite and other business software.
  • Strong understanding of financial data and analysis.
  • Excellent understanding of franchise operations.
Sample required franchise manager soft skills
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking skills.
  • Ability to motivate and lead a team to success.
  • Problem solving and decision making abilities.

Franchise manager job description example 1

Pizza Hut franchise manager job description

To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
**Requirements**

What are we looking for?

The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.

You're all about creating a great place to work for your team.

You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile.

We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people.

You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.

**Additional Information**

Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!
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Franchise manager job description example 2

Dunkin Brands franchise manager job description

This position will be responsible for the signing of Jimmy John's, Buffalo Wild Wings & Rusty Taco development commitments throughout the United States. The Franchising Manager will own the process from cultivating and screening leads, bringing the leads through the application process, matching them with the right opportunities, and bringing them through the entire qualification process, including field-level approvals of the candidate. The candidate must have the ability to drive a high level of engagement with local teams to devise a sales strategy, deploy localized recruitment plans and interact and communicate with existing franchisees and external franchise candidates alike.

The individual will bring candidates through the franchising process utilizing our relationship management system to ensure stages are being completed, bottlenecks are identified, and they contribute to continual improvement and streamlining of the process.
**RESPONSIBILITIES:**

+ Territory Management: Develop and execute a territory management strategy/business plan that defines opportunities (potentials), sourcing and recruitment strategy, segmentation/targets, and forecasts.

+ Inspire Brands Franchisee Targets: Fully understand and consistently apply models, requirements, qualifications, metrics, and benchmarks when sourcing and qualifying potential new franchisees and existing franchisee candidates. Ensure timely and efficient management of the advancement of candidates through the franchisee approval process.

+ Development Agreement Process: Fully understand and navigate Inspire Brands' Development process, including deep knowledge of the FDD, all related document requirements, key stakeholders, processes, and timeline targets. Ensure timely and efficient management of the process.

+ Deal Making **:** Create opportunities and navigate deals from sourcing and qualification to close. Conduct a thorough qualification of all prospective franchisee candidates, coordinating internal resources as needed. Ensure deals move through the process effectively and efficiently - ensure all appropriate details and requirements are met.

+ Collaboration: Work across all teams (Development, Operations, Finance, Legal, etc.) to ensure alignment and support. Proactively engage stakeholders with updates, challenges, and opportunities.

+ _Administration:_ Ensure timeliness and accuracy of all administration requirements.

**EDUCATION QUALIFICATIONS:**

+ Required Minimum: 4-Year Degree in Business Administration or related discipline

**EXPERIENCE QUALIFICATION:**

+ Required Minimum:

+ Three (3) years+ franchise development or sales environment.

+ Preferred:

+ 5+ years' experience in franchise industry (restaurant segment in franchise sales)

+ Multi-brand experience with legacy and growth concepts

**REQUIRED KNOWLEDGE, SKILLS, or ABILITIES:**

+ Excellent interpersonal skills

+ Proven successful sales experience

+ Strong written and communication skills

+ Strong working knowledge of Customer Relationship Management Systems.

+ Good business analytical skills including statistical and financial.

+ Ability to effectively negotiate with small and sophisticated organizations alike

+ Understanding of the financial and contractual components of franchise agreements and deal structures.

+ Knowledge of FDDs, legal aspects of franchising, contract content, construction, and industry standards.

+ Ability to interface and maintain excellent professional relationships with a variety of constituents that are material to the franchise development process.

+ Ability to successfully work on teams with diverse individual skill levels and field-based team members

+ Ability to multi-task by executing numerous projects with timely follow-through

+ Advanced knowledge of Microsoft Powerpoint, Word, and Excel

_Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, Rusty Taco and SONIC Drive-In restaurants worldwide._

_We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences._
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Franchise manager job description example 3

Wyndham Hotels & Resorts franchise manager job description

Wyndham Hotels & Resorts is now seeking a Manager, Franchise Sales - Florida to join our team in Florida.
**Why Wyndham?**

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!

**The Role**

This position's primary purpose is to independently develop business intelligence on prospects and create plans/strategies to facilitate the generation of leads that progress to prospective franchise applications. Managers will develop plans and strategies to sell conversion and new construction opportunities for all brands. This position reports directly to an assigned RVP based on region.

This client and/or prospect facing position will analyze market data and create plans and strategies to sell conversion and new construction opportunities, as well as the generation of prospective leads. Other responsibilities include, but are not limited to, consulting and/or directing other field sellers and RVP's to potential opportunities and finalize potential sales, relationship management with potential buyers, communication with potential and existing customers, analyze and vet inquiries for sales potential and assist with the licensing process.

**What you'll do**

+ Independently identify and utilize resources (including analysis of market data and trends) to develop sales plans/strategies to identify, contact, and create relationships with new leads. This requires the position to utilize discretion (including analysis and research) in identifying the appropriate brands for the appropriate potential franchisees to focus sales resources.

+ Determine appropriate strategies to develop the relationship with potential franchisees through the application process. This client/prospect facing role will not only be responsible for development of the relationship but consulting other sales personnel on the overall approach to development of the relationship.

+ Prepare market analysis and market intelligence gathering to develop plans and strategies to locate and develop potential franchisees.

+ The Manager will have specific lead/application goals. The Manager will be expected to analyze market data and industry trends to independently develop lead generation and application plans. The Manager will serve as a consultant to sales personnel in the identification of prospects, the appropriate sales strategy for prospects, and the allocation of resources in the development of those opportunities. The Manager will develop relationships with potential franchisees and work with sales directors on finalizing deals. The activities of the sales team drives room and revenue growth. The deals at issue can create revenue generation for the Company for up to 15-20 years.

**You'll be successful if you have**

+ Some sales experience.

+ Excellent organizational skills.

+ Ability to build and maintain relationships.

+ Excellent judgment in evaluating potential opportunities for the company.

+ Ability to understand market data and identify trends in order to develop lead generation plans that will result in qualified applications and a higher percentage of sales.

+ Excellent project management skills.

**Preferred Experience/Qualifications**

+ College degree preferred.

+ Practical sales experience preferred.

**Travel Requirements**

Travel approximately 80% of the time.

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,000 hotels across over 95 countries on six continents. Through its network of more than 813,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 22 hotel brands, including Super 8 , Days Inn , Ramada , Microtel , La Quinta , Baymont , Wingate , AmericInn , Hawthorn Suites , Trademark Collection and Wyndham . Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs more than 4,000 team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

**Job Location:** This is a field based position. The ideal candidate will reside in Florida.

**Employment Status:** Full-time
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.