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Remote Franklin Town, MA jobs

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  • TurboTax Online Customer Support Agent

    Turbotax

    Remote job in Providence, RI

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $35k-44k yearly est. 5d ago
  • Remote Finance Director - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote job in Pawtucket, RI

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 53d ago
  • TurboTax Remote Client Support Specialist

    Turbotax

    Remote job in East Providence, RI

    Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
    $36k-53k yearly est. 5d ago
  • Work from Home - Need Extra Cash?

    Launch Potato

    Remote job in Woonsocket, RI

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $38k-58k yearly est. 1d ago
  • Remote Product Tester - $45/hr + Free Products - Start Now!

    OCPA 3.7company rating

    Remote job in Attleboro, MA

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25 hourly 60d+ ago
  • Customer Service Associate (Insurance Industry) Temp to Perm

    Tower Legal Solutions 3.6company rating

    Remote job in Worcester, MA

    On behalf of our client, an industry leading Insurance Company, we are hiring Services Associates in the Massachusetts area to join their Personal Lines Agency Support Team. The position is anticipated to start in early January and is a temporary (with a duration of approx. 7 months) to permanent opportunity. Position Overview/Summary: As a member of the Agency Support Team, you will work with the firm's independent insurance agents, policyholders and field partners within a call center environment to create outstanding service experiences. The Agency Support Team functions as an extension of their agents' offices by providing assistance related to personal lines insurance policies, premium billing and technical support. By joining the team, you can expect to take part in an initial comprehensive virtual training program that will prepare you for success. You will learn the company's service philosophy, receive both systems and skills training and benefit from ongoing coaching and mentorship that will position you well for potential career growth within their Personal Lines organization. Description Training and Development: 6-8 weeks of initial comprehensive virtual training (instructor-led and self-study) followed by ongoing training, coaching and mentorship Schedule: Hours of Operation are 8:00am - 6:00pm EST, Monday - Friday. Your daily 7.75-hour shift (38.75-hours/week) will be determined after training is complete. Shifts remain static after they are assigned but are eligible for adjustment in the future. Responsibilities / Essential Functions: • Receive inbound calls from agents, policyholders and field representatives in a dynamic call center environment • Timely manage an individual diary of pending items requiring follow-up via email or outbound phone call • Accurately interpret and verify new and renewal policy transactions, policy coverages and policy changes for agents • Communicate underwriting guidelines to agents • Respond to simple as well as complex billing inquiries from agents and policyholders • Provide agents and policyholders with technical support and troubleshooting on The Hanover's systems • Partner with others within Personal Lines to resolve policy or billing related issues • Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program • Make process improvement recommendations related to procedures, workflows and systems • Participate in special assignments and perform other duties as needed Key Measures of Success: • Motivated by taking full ownership to help others, solve problems and create lasting positive impressions • Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills • Comfortable working in a dynamic and structured call center operations environment • Receptive to coaching and feedback; flexible and adaptable to change; able to overcome obstacles • Thrives in a remote or an in-office working environment Position Requirements: • Experience of up to 2 years in a customer service environment and role; call center experience is beneficial. Remote work experience preferred • Bachelor's degree • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required. • Excellent telephone etiquette and service delivery skills • Strong communication skills and effective listening abilities • Effective organizational and time-management techniques • Exhibit patience and a positive outlook when working with agents and policyholders • Contribute to an environment of collaboration, accountability, respect and empowerment • Proficient with navigating personal computers and standard business software; able to learn call center and insurance industry specific software applications • Able to commit to the entirety of the virtual training program Physical Demands & Work Environment: • Able to use a personal computer as well as call center software applications and wear a wired headset • Able to sit for extended periods (75% - 90%) while receiving and handling incoming phone calls • Able to meet performance expectations and internet speed requirements in a dynamic remote work environment If you are interested in this position, please reply with your resume in Word and we will contact you to discuss next steps.
    $29k-36k yearly est. 5d ago
  • Remote Part-Time Content Editor

    Outlier 4.2company rating

    Remote job in Providence, RI

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 6d ago
  • Work from Home - Need Extra Cash?

    Launch Potato

    Remote job in Cranston, RI

    Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
    $24k-46k yearly est. 1d ago
  • FULL TIME GenAI Platform Lead - HYBRID ONSITE (DIRECT HIRE)

    Yoh, A Day & Zimmermann Company 4.7company rating

    Remote job in Needham, MA

    Please send current resumes directly to ************************* Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG LinkedIn: ********************************************* FULL TIME Gen AI Platform Lead - HYBRID ONSITE (DIRECT HIRE) **Candidates requiring visa sponsorship are welcome to apply** Asa part of our Generative AI (GenAI) enablement initiative, the GenAI Lead will drive this transformation by overseeing infrastructure development, enabling adoption, and coordinating cross-functional efforts within our Technology community. This is a hands-on leadership role requiring technical depth, strategic thinking, and strong communication skills. The GenAI Lead will work closely with the Platform Engineering team focused on developing the centralized Model Context Protocol (MCP) server and contributing to the buildout of the AI Gateway-core components of our GenAI infrastructure, the GenAI Guild, lead enablement efforts, and serve as a practitioner-owning applications and using GenAI tools to demonstrate value and best practices. Keys to this Position • GenAI Expertise: Broad understanding of GenAI technology landscape, tools, IDE integrations (e.g., GitHub Copilot), and foundational models (e.g., GPT, Claude etc). • Industry Awareness: Ability to track and interpret GenAI trends and peer adoption strategies. • Enablement & Training: Experience designing and delivering enablement programs for engineers, analysts, QA, and support teams. • Hands-On Delivery: Own applications and use GenAI tools in daily development. Experience with GenAI platforms and IDE integrations. • Communication & Influence: Strong communication skills to collaborate across disciplines and influence adoption strategies. • Leadership & Oversight: Ability to manage initiatives, track milestones, and coordinate with stakeholders and senior leadership. Demonstrated success in leading technical cross-functional initiatives. • Proven experience in full-stack development and infrastructure engineering. • Python skills and familiarity with DevOps practices. • Experience with AWS services (EC2, IAM, CloudFormation) and SSO integration. Key Responsibilities • Lead the rollout of GenAI tools across engineering and adjacent disciplines. • Provide oversight and mentorship to GenAI Platform Engineers. • Evaluate and recommend GenAI platforms, IDE integrations, and model providers. • Design and deliver training programs tailored to different user groups. • Own and develop applications using GenAI tools to model best practices. • Collaborate with engineering, QA, support, and business stakeholders to identify use cases. • Promote responsible AI usage and ensure alignment with governance standards. • Coordinate with Program Manager for broad stakeholder communications, including those to the CTO and other firm leadership. • Organize learning lunches, office hours, and feedback loops via the GenAI guild. • Establish mechanisms for teams to report challenges with GitHub Copilot and other GenAI tools. • Stay abreast of rapidly evolving AI technology and capabilities to enable recommendations on the direction in this space Estimated Min Rate: $160,000.00 Estimated Max Rate: $180,000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
    $160k-180k yearly 4d ago
  • Remote Financial Controller - AI Trainer ($150 per hour)

    Mercor

    Remote job in Woonsocket, RI

    Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab. You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
    $75k-121k yearly est. 60d+ ago
  • Work From Home Sales Consultant

    American Income Life-Philip Prata

    Remote job in Northbridge, MA

    Work From Home Business ConsultantWhy Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions
    $50k-83k yearly est. 13d ago
  • Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead

    Govcio

    Remote job in Providence, RI

    GovCIO is currently hiring for Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position is located within the United States and will be a fully remote position. **Responsibilities** + Operating endpoint vulnerability assessment tools, agent- and network-based scanning, and analyzing and interpreting results + SIEM-integration of vulnerability management use cases + Complete content development (e.g., manual and automated reporting, dashboards, alerts), for use cases such as systemic issue identification, root cause analysis, vulnerability analysis, remediation status, and regulation and compulsory directive compliance securing mall environments below: + cloud IaaS and containerized environments + mobile platforms + database platforms + Windows and mac OS operating systems + Linux, and Unix operating systems such as Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris + federal business systems that support functions such as financial management, budget, procurement, travel, property, HR/payroll, and data warehousing + clinical and/or scientific instrumentation **Qualifications** Bachelor's with 15+ years (or commensurate experience) Required Skills and Experience + Experience performing endpoint vulnerability management functions possess demonstrable credentials to reflect knowledge, skills, and experience Clearance Required:Must be able to acquire and maintain NIH/HHS Public Trust Preferred Skills and Experience + OT (Operational Technology) threat detection experience is preferred **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $144,000.00 - USD $180,000.00 /Yr. Submit a referral to this job (*************************************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6978_ **Category** _Cyber Security Services_ **Position Type** _Full-Time_
    $144k-180k yearly 52d ago
  • Senior Technical Support Engineer

    GSD Search LLC 3.7company rating

    Remote job in Waltham, MA

    Senior Tech Support Engineer Schedule: Hybrid Onsite 3 days per week Employment Type: Full Time We are building a next-level support team and looking for a Sr. Tech Support Engineer who can deliver fast, polished, solutions-driven support to high-visibility users across the business. This is not a traditional ticket-taker role. You will be the first line of defense and the person who actually solves problems instead of forwarding them to someone else. If you enjoy being the hero who jumps in, takes ownership, and resolves issues end to end, you'll fit in well here. What You'll Do High Touch User Support Deliver white-glove support for executives, analysts, and business users. Handle urgent issues with professionalism, urgency, and clear communication. Build strong relationships built on trust, empathy, and reliable problem solving. Hands-On Technical Troubleshooting Diagnose and resolve issues across Windows, mac OS, Office 365, Teams, Zoom, Slack, and mobile devices. Resolve identity and access challenges including password resets, MFA issues, provisioning, and permissions. Troubleshoot desktop, network, and application issues without relying on engineering teams for routine fixes. Conference Room and AV Support Support conference room technologies, hybrid meetings, webinars, and video collaboration platforms. Maintain room readiness and resolve AV issues quickly for smooth internal and external meetings. Onsite, Remote, and On-Call Support Work onsite in Waltham three days a week. Provide remote support for traveling or work-from-home users. Fulfill same-day onsite needs when a problem requires hands-on troubleshooting. Participate in a 24/7/365 on-call rotation. Collaboration and Continuous Improvement Partner with cloud, network, and security teams to address complex issues. Help “shift left” by taking on issues traditionally owned by engineering groups. Identify opportunities to improve support processes and elevate the user experience. What You Need to Bring Technical Skills You do not need experience with every tool in the environment, but you must have the depth to tackle real problems independently. Key knowledge areas include: Microsoft Entra / Azure identity tools Networking fundamentals and traffic tools such as Zscaler Windows and mac OS Office 365 iOS and mobile device management basics Teams, Zoom, Webex, and other collaboration platforms Core Competencies Strong customer empathy and professional presence when supporting high-visibility users Excellent communication skills that make people feel supported and understood Ability to take ownership and resolve issues without passing them off Comfort troubleshooting unfamiliar problems and navigating ambiguity Strong judgment, attention to detail, and a solutions-first mindset Experience 7 to 10 years in technical support, desktop support, or similar hybrid support roles Experience in fast-paced, high-expectation environments Certifications like CompTIA A+, Microsoft Modern Desktop, or ACSP are helpful but not required Why This Role Matters This team is transforming technology support into a proactive, high-skill function that delivers an exceptional experience for business users. You will be a key part of that shift, solving problems at the point of impact and raising the standard for how support is delivered across the organization.
    $86k-114k yearly est. 5d ago
  • Knowledge Management Systems and Governance Specialist

    DPR Construction 4.8company rating

    Remote job in Waltham, MA

    DPR Construction is seeking a detail-oriented and systems-minded Knowledge Management Systems & Governance Specialist to build and sustain the infrastructure that makes DPR's knowledge easy to manage, find, and trust. This role will focus on the administration, governance, and scalability of DPR's enterprise knowledge systems. The ideal candidate thrives at the intersection of process, technology, and business enablement, with a passion for creating systems and standards that enhance knowledge sharing and improve the employee experience. This position will partner with product managers, content leads, and technical peers to ensure our knowledge systems are reliable, consistent, and measurable - laying the foundation for how DPR captures, organizes, and delivers knowledge to project teams and business leaders. Responsibilities System Administration & Health * Manage the day-to-day health of DPR's enterprise knowledge systems, including permissions, site configuration, and user support. * Collaborate with technical SharePoint team on configuration decisions, ensuring platforms remain stable, scalable, and aligned with business needs. * Provide onboarding, training, and troubleshooting support for content contributors and stakeholders. * Monitor system performance and proactively identify opportunities to streamline administration and improve usability. Governance & Lifecycle Management: * Design and implement governance processes for knowledge content, including creation, review, versioning, and archiving. * Establish and maintain standards for content formatting, organization, and contributor practices. * Partner with content owners to ensure content remains fresh, accurate, and aligned with best practices. * Promote adoption of platform and content standards by evaluating how employees interact with content and optimizing usability. Metadata & Data Model Design * Develop and maintain metadata models, taxonomies, and tagging frameworks that improve search, personalization, and integration. * Ensure data integrity and consistency across multiple knowledge products and systems. * Collaborate with product and technical teams to align metadata design with future integrations and AI tools. * Own the design, implementation, and maintenance of integrations between Microsoft 365, SharePoint, and other enterprise systems, with a deep understanding of key touchpoints and downstream impacts to ensure seamless data flow, improved efficiency, and a connected user experience. Measurement & Reporting: * Define and maintain dashboards and reporting tools that track content usage, system health, and adoption. * Analyze system usage patterns to uncover gaps, identify opportunities, and drive improvements in content, employee engagement, and business strategy. * Provide regular reporting to leadership to demonstrate the value of knowledge systems. Support for Knowledge Sharing & Continuous Improvement * Collaborate with product managers and content leads to identify gaps in DPR-wide knowledge and help develop solutions. * Benchmark DPR's intranet and knowledge systems against industry best practices and emerging technologies. * Participate in knowledge-sharing events and initiatives that promote adoption of DPR's knowledge resources. * Stay current on Microsoft 365 and SharePoint advancements, assessing new features and updates to identify opportunities for implementation and improved user experience. Qualifications * Bachelor's degree in Information Systems, Knowledge Management, Business Administration, Construction Management, or related field. * 5+ years of experience in a role focused on knowledge management, intranet governance, information systems, or related discipline. * Demonstrated experience managing permissions, content governance, or administration in enterprise platforms (SharePoint strongly preferred). * Proven ability to design and implement content lifecycle processes (review cycles, archiving, versioning). * Familiarity with metadata, taxonomy, and data structures that support search and personalization. * Experience creating or maintaining dashboards and usage reporting to track adoption and performance. * Strong business acumen with the ability to translate user needs into scalable governance processes. * Prior exposure to construction industry knowledge, terminology, or project workflows strongly preferred. * Location Preference: San Diego, Boston, Austin, Reston. Skills & Attributes * Communication & Collaboration: Ability to communicate clearly, build consensus, and work across organizational boundaries. * Analytical Thinking & Judgment: Skilled at diagnosing issues, gathering input, and making timely decisions that balance analysis with action. * Process-Oriented & Organized: Capable of documenting, standardizing, and improving business processes and workflows. * Drive for Results: Proactive, resourceful, and committed to following through. * Creative Problem-Solving: Able to generate and test solutions that improve usability and value. * Ever Forward Mindset: Open to new ideas, applies lessons learned, and builds partnerships for learning and sharing. * Technical Aptitude: Comfortable working with system configuration, permissions, and metadata; able to collaborate effectively with IT and technical teams. Work Conditions * Prolonged periods of sitting and/or standing at a computer screen. * Must be able to sit or stand for long periods of time. * Must be able to lift 15 pounds at times. * Occasional domestic travel, via airplane, will be required for meetings. This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required. Attention Applicants: In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Salary is just one component of DPR's total compensation package. DC & MA Pay Range:$91,536-$156,918. San Diego Pay Range:$83,908-$143,842 DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************
    $91.5k-156.9k yearly Auto-Apply 15d ago
  • Veterinary Student Representative

    Hometown Veterinary Partners

    Remote job in Grafton, MA

    Job Description Hometown Veterinary Partners (HVP) is on a mission to empower veterinarians. We heard the concerns of veterinary professionals and we set out to change that. We are building a community where your viewpoints and visions are heard no matter what your role. Veterinarians are empowered to build the careers they want, practicing at the highest level, with the opportunity to build equity without investing their own money. Position Overview: Hometown Veterinary Partners (HVP) is seeking motivated and passionate veterinary students to join our team as Veterinary Student Representatives. This role is an excellent opportunity to gain hands-on experience, expand your professional network, and contribute to the veterinary community. The Veterinary Student Representative will serve as a liaison between Hometown Veterinary Partners and veterinary students at their university. This role involves promoting HVPs values, services, and opportunities, while providing valuable insights and feedback from the student community. Representatives will participate in various events, assist with marketing efforts, and help foster a strong relationship between the company and future veterinarians. How youll be making an impact Represent Hometown Veterinary Partners at campus events, career fairs, and student organization meetings. Assist in organizing and hosting events such as informational sessions, workshops, and webinars. Provide feedback and insights on student interests, concerns, and trends to help shape company initiatives. Engage with students through social media and other digital platforms to raise awareness about Hometown Veterinary Partners. Learn, share with HVP, and adhere to all rules and regulations for their college of veterinary medicine as it relates to corporate campus presence and events Identify and regularly communicate with appropriate deans, faculty, office of academic and student affairs, career counselors, and student representatives, to understand opportunities for HVP support and connections. Participate in representative meetings and training sessions to stay informed about company updates and initiatives. Collaborate with the marketing team to create and distribute promotional materials on campus. Serve at a point of contact for students interested in learning more about Hometown Veterinary Partners and opportunities. What makes you a great fit? Currently enrolled in AVMA Accredited Program (Doctor of Veterinary Medicine or Similar) . Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Enthusiasm for representing Hometown Veterinary Partners and promoting its values. Previous experience in a leadership or ambassador/representative role is a plus. Proficient in using social media platforms for promotional purposes. Ability to remain in role for 1 school year with the option for continuation based on mutual review at the school years end. What we offer: $1,500 Annual Stipend, paid in 2 installments. Gain valuable experience and insights into the veterinary industry. Expand your professional network by connecting with industry leaders and professionals. Opportunity to develop leadership and communication skills. Access to exclusive Hometown Veterinary Partners events, resources, and opportunities. Potential for future employment or externships with Hometown Veterinary Partners. Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This is a remote position.
    $34k-46k yearly est. 6d ago
  • HVAC FIRE PROTECTION PLUMBING DESIGN ENGINEERS

    C A Crowley Engineering Inc.

    Remote job in Taunton, MA

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance HVAC MECHANICAL DESIGN ENGINEER C. A. Crowley Engineering, Inc., established in 1973, is a multi-disciplined engineering firm, providing complete and integrated mechanical engineering services to public and private clients. We offer a single source of professional engineering and technical support services in the areas of plumbing, fire protection, heating, ventilating and air conditioning facilities engineering. We are located south of Boston easily accessible by routes 495 and 24. Multiple positions exist for an experienced Mechanical Engineer and Mechanical Designer for the design of HVAC, Plumbing and Fire Protection systems. The ideal candidate will have a minimum of 5 years experience in commercial, industrial, residential and educational projects. General Requirements: Experience in the design of HVAC and/or Plumbing and Fire Protection systems for both public and private, renovation and new construction projects. Ability to perform heat gain/loss calculations for residential and commercial applications using calculation software such as Trace. Ability to design, size, and layout piping and ductwork systems. Experience with AutoCAD and Revit is required. Ability to interact and communicate professionally with clients, contractors and members of the design team. C. A. Crowley Engineering, Inc. offers excellent salary commensurate with experience, liberal benefits package, 4-1/2 day work week, flex time, and hybrid work policy. Equal Opportunity Employer Flexible work from home options available.
    $72k-102k yearly est. 7d ago
  • Remote Freelance Copywriter

    Outlier 4.2company rating

    Remote job in Pawtucket, RI

    Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
    $16-16.1 hourly 6d ago
  • Senior Investment Analyst - Alternative Investments

    GE Aerospace 4.8company rating

    Remote job in Providence, RI

    This opportunity is with ERAC, Employers Reassurance Corporation a corporate holding of GE Aerospace. We are a reinsurance company supporting the long-term care insurance. The Senior Investment Analyst will join a collaborative investment team responsible for managing over $45 billion of insurance company balance sheets, with a focus on the company's portfolio of alternative investments with ERAC. This role offers the opportunity to gain broad exposure across a variety of asset classes, structures, and investment strategies. The Senior Analyst will play a critical role in supporting the evaluation, execution, and monitoring of alternative investments, contributing to the team's overall success. **Job Description** **Roles and Responsibilities** + Conduct due diligence, financial analysis, and modeling for new alternative investments in funds and co-investments, with a strong focus on private credit strategies. + Assist in preparing investment recommendations and presentations for internal committees. + Monitor existing investments, including reviewing reports, updating valuations, and tracking performance metrics. + Support manager relationships across multiple asset classes and participate in meetings, advisory boards, and diligence sessions. + Contribute to portfolio construction analysis, commitment pacing, and performance evaluation. + Assist with cash flow forecasting and reporting for the alternatives portfolio. + Research industry trends and help identify top managers and emerging strategies across the alternatives landscape. **Required Qualifications** + Bachelor's degree in finance, Economics, Accounting or related field. + 4-6 years of experience in investment analysis, ideally focused on private credit. + Strong analytical and quantitative skills, including proficiency in Excel and financial modeling. + Excellent written and verbal communication skills. + Ability to manage multiple priorities and work collaboratively in a team environment. **Desired Characteristics** + CFA or CAIA progress preferred. + Prior experience within an insurance company environment is highly desirable. + High integrity and professional ethics. + Strong organizational and presentation skills. + Ability to work independently and build effective relationships with internal and external stakeholders. The base pay range for this position is $ 105,000.00 - 139,400.00 - 174,700.00 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on December 30, 2025 Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs ( _i.e_ ., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $105k-139.4k yearly 10d ago
  • Community Healthlink Intern - Behavioral Health

    Umass Memorial Health 4.5company rating

    Remote job in Worcester, MA

    Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
    $15-15.5 hourly Auto-Apply 14d ago
  • Associate/ Loss Control Consultant - Hybrid

    Arbella Insurance 4.6company rating

    Remote job in Quincy, MA

    Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Under the direction of the Manager of Loss Control Services, the Associate/Loss Control Consultant will provide Arbella underwriting with risk assessment for middle market accounts including analysis of more complex occupancies. The consultant will work closely with underwriting in analyzing automobile, general liability, property and workers compensation exposures for both existing insureds as well as prospective accounts. This is a range posting depending on the experience of the candidate. Key Responsibilities: Provides underwriting with an acceptability of risk assessment for middle market accounts to expedite a profitable pricing decision. Provides underwriting an analysis of exposures and controls at insured and prospective accounts in the areas of: Property and General Liability, and to the extent possible, Commercial Automobile and Workers Compensation. Where appropriate, develops consultative recommendations to assist in reducing the frequency/severity of insured losses. Conducts virtual, drive-by and telephonic consultative surveys. Effectively communicates with a diverse group of accounts. Effectively communicates and interacts with internal departments. Pursues professional qualifications as designated by the industry. As directed, works with Arbella Claim Department to assists in the analysis and management of losses and claims Assists the Manager of Loss Control Services in continuously improving the processes, products, form design, developing and delivering technical presentations, and working with Arbella insureds and agents. Key Requirements: Bachelors Degree preferred Bachelor's degree in Safety and Occupational Health, Internship experience and 1-2 years of experience in insurance, loss control or related fields or industries. Valid driver's license with acceptable driving record. Effective, professional verbal and written communication skills required. Demonstrates a problem-solving, inquisitive and continuous learning mindset Strong attention to details and sound time management skills. Microsoft office suite - advanced Excellent customer service, collaboration and communication skills. Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $55,000-$65,000 - Associate Loss Control Consultant and $65,000 - $80,000 Loss Control Consultant based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-MG1
    $65k-80k yearly Auto-Apply 40d ago

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